The best restaurants in Buckhurst Hill West Epping Forest East of England

Came back again 4th time in total. Fabulous service from the Waitresses & Barbara recognised me from the last visit, now that is special. I had the three meat triple this time & always have Horseradish, this time it blew my head off but I absolutely love it and would repeat it weekly if I could

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.

If you like a poached egg please try the eggs champignon: perfectly poached atop a bed of mushrooms and a muffin. Just the right amount of hollandaise to complete a simple but delicious brunch.

Fancied a Chinese with my boyfriend was the best take away food was 100 percent. Would definitely recommend this Chinese, and I’ve had top class Chinese. This was good 👍

Always a good meal, never gad a bad one. Good selection of the usual and specialities

Ordered chicken doner and chips. Live 5 mins away, got home and it was all freezing cold. Chips were hard, probably left from lunchtime, salad was limp and again probably left from day before. Haven’t been here for a while and definately won’t be going back.

Am a regular at Toby Carvery but not Buckhurst Hill. Took my mother-in-law who has mobility issues so booked and requested that we sit near where the food is served. On arrival, someone came over and asked how many guests, I said we'd booked but they didn't even look at their book, just asked us to follow her. I could see she was taking us to the opposite side to where the food was. I said we'd requested a table near the food and was told to go and have a look and sit wherever we wanted. The only table available near the food was dirty and the waitress said take a seat and I'll come and clean it. It wasn't exceptionally busy, but 10 minutes later and after 3 times asking her she finally took away the plates. I asked her for some cutlery and she said she'd bring some. She took our drinks order. After bringing the drinks, we asked for the cutlery again. I went and got the food for my mother-in-law as she has difficulty walking. Gave her her meal and then myself and my husband went and got our food. We asked for the cabbage to be refilled, as the little bit that was there had gone brown, we waited over 5 minutes for that to be brought out, and when we asked if it was coming we were given quite a rude and abrupt response. When we got back to the table with our meal, I sat down and realised still no cutlery. Our waitress was nowhere to be seen so I got up and had to find the cutlery myself. At no point during, or after our meal did we see the waitress or was asked if everything was OK, or if we wanted anything. I went searching for our waitress to ask for the bill, we couldn't get out of there quick enough. Will stick to our regular Toby at Snaresbrook, where the staff are friendly and helpful, and the atmosphere great.

Staff just shouting and stressy with eachother. Miserable experience.

Ladies meal out and what a disappointment… had to ask for cutlery and condiments.. soggy bruschetta and pizza partially burnt and extremely lacking in ingredients… added to this the chef seemed to be having a bad day at the office!!! Kept dropping pans and lids and seemed exasperated.. will not be back