The best restaurants in Buckhurst Hill West Epping Forest East of England

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.

If you like a poached egg please try the eggs champignon: perfectly poached atop a bed of mushrooms and a muffin. Just the right amount of hollandaise to complete a simple but delicious brunch.

Fancied a Chinese with my boyfriend was the best take away food was 100 percent. Would definitely recommend this Chinese, and I’ve had top class Chinese. This was good 👍

Absolutely disgusting food there was hair in my food couldn’t eat my food phoned up to have it replaced the customer care was disgraceful didn’t even offer to deliver and make a replacement paid £40 and it was disgusting got told they will deal with the complaint tomorrow DO NOT ORDER FROM HERE YOULL BE VERY DISSATISFIED ABSOLUTELY DISGUSTING !!!!!!!!!!!!!

Great food and great service.Friendly reception to lovely atmosphere.Traditional indian original food

Ordered chicken doner and chips. Live 5 mins away, got home and it was all freezing cold. Chips were hard, probably left from lunchtime, salad was limp and again probably left from day before. Haven’t been here for a while and definately won’t be going back.

My grandaughters first sunday lunch and what a great place been to few tobys but this has been the best staff friendly food great grandaughter loved it booking up for this weekend for me and wife.

It is a lovely coffee place. But in recent days I have experienced very impolite behaviour from one of the staff members. I paid for a Maple Hazelnut Latte and then asked if I could get it done using Soy milk. She was grumpy about it and said it doesn’t state soy milk in the order she received on the screen. I told that I am happy to pay any extra. She was like next time you need to tell properly but this time it’s fine. People who work in customer service can be a lot more polite and customer friendly. Also what I don’t understand is since I have already paid for Hazelnut milk a swap to soya shouldn’t cost extra though I offered to pay any extra !

Ladies meal out and what a disappointment… had to ask for cutlery and condiments.. soggy bruschetta and pizza partially burnt and extremely lacking in ingredients… added to this the chef seemed to be having a bad day at the office!!! Kept dropping pans and lids and seemed exasperated.. will not be back