The best restaurants in East Cambridgeshire East of England

2 hours late and freezing cold food

Decided to visit Sainsburys cafe for lunch as we were having some time in Ely. We were 3rd in the queue and gave our order after just a few minutes wait. The young man took our order for 2 meals and a child's meal very efficiently. He made 2 coffees and we sat down. Our food was delivered within 10 minutes. I enjoyed the All Day Breakfast, it was very good and the others cleared their plates! I consider that we had good value for money and would happily return.

I have recently started to visit the Ely KFC and noted on all previous visits that te service was rather slow even when only a couple of people were present. Today however I was served by an Asian lady (Mehwish) who's skill of organising p in 5 minutes, whie directing others. she would run that KFC best in my opinionut all others to shame. Fast, well organised, managing a half dozen orders . Sadly she is not in charge hence I doubt it will improve. . Nice tasting chicken but needs better management. I used to manage a team of 250 men so know what I am talking about. Chose the right people not te rabble is my advice.

It’s KFC! There was no unpleasant alarms or surprises. The eating areas were clean, and the staff were friendly.

Called in here today with my husband around 2pm for lunch,sat at a table that had bits of food on it and dirty plates so got up and moved to a clean table as two had dirty pots on them,read on the menu you had to take note of your table number and go in the next room to order your food,a lady was serving customers at the counter it was a take away too,I asked for two vegetable soups,the lady said I think there is only one left,I will check,she checked with the kitchen who told her there was enough for two people,so I as pleased and ordered granary bread to come with it and our drinks,our drinks came with no spoons,so I got up to the cutlery tray and got them.A couple had come in and sat at the dirty table,they blew the crumbs off,it was still dirty,we waited a good 20 minutes for our soup,a young waitress brought it out to us,with the bread,no knife to spread the butter,so I got up again and went to the cutlery tray to get two,there wasn't any,I had to go into the other room to ask for some,I sat down,saw about a third of a bowl full of beige water with bits of green floating on the top,my husband was drinking his,it was like water,I tasted on spoonful and stood up with it and took it back,I told the lady on the counter I was not eating that it was dish water,I put the spoon in and showed her how it ran straight off,she asked if I wanted something else or a refund,I asked for a refund,went and sat down and ate my bread and cup of tea,the waitress had taken the dirty tables order and asked them if they wanted the pots clearing away,the customer's face was a picture,we finished our drinks,went back to the counter and was apologised to and was refunded the soup money,never been to Ely before won't put me off this town,but will not return to that cafe.

Don’t even think about it This was a takeaway . Arrived cold and pretty much unidentifiable. Ordered through Just Eat who refunded our payment within half an hour of us sending photos . Well done Just Eat , impressed!