Wilton Arms in Bolton

Booked for Mothers Day, We were sat upstairs near the bar, Our waitress was very attentive, but run of her feet, food good . However the restaurant was definitely overbooked and some tables were waiting a long time for food I felt sorry for the waitresses as they bore the brunt of the complaints from the customers, manager seemed very inexperienced and it really could do with someone more experienced .

We went in a party of 10 for Mother’s Day we will not be going back and will be telling everyone I know not to bother! It took ages for them to take our drinks order and at least 30 minutes before they took our food order starter and main. It took quite a while before they came back to clear up from the starter then didn’t reset the table when they brought the main corse we had to ask twice for more cutlarey again once we had finished took ages to come and clean up and to take an order for dessert then 15 minutes later someone came over and told us we couldn’t have dessert and we would have to leave as we had gone over the two hour tab rule that we knew nothing about. We have been to many restaurants over the years and I have never been asked to leave before must be making too much money if they can ask paying customers to leave before they have finished and loose out on 8 deserts and several coffees. Absolutely outrageous and it wasn’t like the place was busy and had another 10 people waiting to be seated. NOT HAPPY.

Great menu choice, nice service - plenty of staff on very attentive, good portion size and very tasty food. The pub part is dog friendly as well. Nice views with parking, will definitely return.

The reason for giving 1 is because,we had booked this restaurant well in advance and when we got there we were shown to our table,baring in mind it wasn’t that busy,however we had to wait before someone came to get the order for drinks and that took them nearly half an hour before we got the drinks,then we had to wait for a while before someone took the order for the meal. it took ages before we got our starters which was basically olives whether they went to put the olives from the olive tree or probably went to the supermarket to get them. Again, it took ages to get a main meal. Ordered some chicken dish which was supposed to come with some veg and my wife had ordered a cheese and onion pie with some chunky chips. Hence the wife cheese and onion pie was called in the middle so we had to send it back and then I had to wait a good 15 minutes to get my vegetables for my dish only to be served with roast potatoes which were totally raw and cold. I did complain to some unexperienced so-called manager. All he said was that he was sorry and on top of that he said he won’t charge us for the meal which was totally rubbish, but had an audacity to charge us for the two drinks. We had. Therefore we won’t be going to Wilton Arms anymore. I have personally told a few of my friends not to bother going to WILTON ARMS

Large pub with dining areas, very little atmosphere. On arrival there was a long queue for drinks. Some large parties in and the bar staff were very inexperienced. It took some time to be seated and served. Putting aside the staff. who may improve in time, the food was actually well presented and tasty. Average pub prices. So a mixed experience.

Excellent food and great service. Will go again when we are up from Wales. Highly recommended took family out for our last night in Bolton, wish we had been there before.

Really wanted this place to be good under new management as it has been going downhill for years, unfortunately it was really poor. The place was nearly empty when we arrived, possibly due to the fact that for some unfathomable reason they state they are in ‘the heart of Belmont’ when in fact they are about three miles away so people may have got lost ….. I do live in the heart of Belmont and I wouldn’t be walking home from The Wilton! There was one young man serving and to be fair he was doing his best but the quality of the food was awful. We won’t be going back in a hurry

A lovely Sunday roast with fresh vegetables a tasty beef, husband had steak and ale pie which he said was nice. Very good service and relaxing atmosphere. Nice to see that it’s dog friendly too. Only downside was cold plates so our food soon went cold, definitely go back

Lovely experience. Has improved immensely Staff very pleasant Food good. Will definitely go back again. Will be great on summer

Visited for a Friday night couples dinner out. Have been previously and the food was terrible, but had heard the place was under new management so we thought we would give it a try Service was incredibly slow and when we happened to mention that we had waited a considerable time for our drinks we were told that they were “busy” Food was terrible. Haloumi fries were actually cheese on toast .. chicken was raw in the middle , pizza tasteless ..wines are extremely poor (£3.99a bottle type ) but charged at extortionate prices. There was a large party in drinking whose kids were running the length of the bar/restaurant all evening .. not what you need after a long week at work. Glasses, plates etc all remained uncleared (can’t say empty as most food plates were at least half full when they had been abandoned) and did notice a customer clearing up (maybe an off duty staff member??) All in all a very expensive mistake never to be repeated. It’s such a shame as this place really could be fantastic , but needs a lot of work, new menu and probably new staff.

Went here for the first time in ages, for tea with my wife and Granddaughter. Now under new management, we were expecting great changes. The only thing that has changed is that it's absolutely gone down the pan! Atmosphere gone, service terrible and food very disappointing. How many pub restaurants don't have any peas, except mushy? They still charge premium prices, for less than ordinary food. Not a great recipe for customer satisfaction and the future of The Wilton Arms. We certainly won't be dining here again! Shame really!!

Christmas Day lunch. My previous Christmas Day experiences not great but this was a very pleasant surprise. We were a party of seven including 3 children. We ordered a variety of food and we weren’t disappointed. The starters weren’t to the liking of the two younger children but they were happy with the garlic bread offered. Also, the children’s portions were huge. Far too big. However, the food was hot and the staff couldn’t do enough for us. Very happy 😃

Worst Sunday lunch I’ve ever had. Asked for lamb, got beef. And the cheapest nastiest beef I’ve ever eaten. Frozen veg (still frozen) frozen Yorkshire pudding (still soggy) bistro gravy and barely cooked roast potatoes.Utterly dreadful food. At table check (right as I was finishing) waitress was clearly uninterested in rectifying it. No apology. Charged us full price so we paid and left. Never to return. Their loss - we are locals who eat out Sunday lunch every week taking family with us every month. I’d be embarrassed to show that lunch to anyone.

Food was served really quick which always makes me think microwaved but they didn’t even microwave veg right it was solid, I wouldn’t go again the staff are really young which is fabulous young people working but they needed a manager watching over & them to explain everything, we all have to learn but they we clue less

Lovely venue inside, however the food and service is a little to be desired. The staff looked like rabbits in the headlights with not a clue between them. We had to ask for cutlery, chase drinks, chase napkins and condiments we’d asked for. The food was bland at best. Prawns that were tasteless led to us questioning why we’d spent nearly £32 on a prawn jacket potato and a fish finger wrap with two cordials and soda water. Shame really because the interior decor is extremely welcoming. Just not matched by the service and quality of food. Must do better.

Just returned from family get together for Christmas. Would def NOT recommend ! It wasn't terrible service , there was hardly any service at all ! Mid afternoon ,and only one other party I the room . We were a party of 17 ,including 5...

First impressions where good, very smart venue which was nice and warm. Staff seemed dis interested but I suppose thats what you get when you employ people who are little more than kids. We ordered one steak pie and one fish and chips which took...

10 of went for a 21st Birthday celebration. Starters all arrived fine. Then the main courses came out. Ordered 3 fish goujon meals which were awful!! One of the party took a bite and ended up having to go to the toilet to be sick...

Very disappointed went today with my husband ordered the set menu which was starter n Sunday Roast. I ordered both as lamb. Got the main started to eat it and it didnt taste right. My husband said his tasted like Beef. I dont like or...

Interesting is all I can say, the problems we encountered were many, there were plenty of staff working but no one knowing what was going on. Asked for water for the table, the reply was “I’ll try” the water never appeared when I asked again...

We went on our streets Christmas meal 21 of us, from entering to leaving we all had an amazing time. The meals were really really excellent plenty of food on every plate and everything was hot and very tasty. The staff were on the ball...

Soup revolting and chicken deep fried and dripping with grease. Likely there will be a review by the owners to attempt to hide the poor review. The problem is the management back the chef not the customer. I suspect there actually will be no complaints...

After finding out the previous owner had left (he was the most arrogant, abrupt man we had ever met!) we decided to try the Wilton again. So glad we did, the staff were so attentive and friendly. I had the chicken with mushroom sauce which...

Nice view, good decor. Food choice good nice and hot. Cold plated though. And too much salt added. Could do with more staff.

I wrote a less than complimentary review earlier in the year but after learning there was a new management team in place we decided to give The Wilton a go and pleased to say we weren't disappointed. The staff were really friendly and attentive, there...

We visited on Wednesday evening and It was very quiet . I’m not sure if this issue to change in management . The food was enjoyable but veg was bland . Great staff , happy to assist bring drinks over

Disappointed meal with family. Wish I had read reviews before we booked! Waiter gave us a warm reception but it was ages before we saw him again. Limited staff for a busy restaurant. Nice starters but then it went down hill. Sunday lunch - lamb...

Awful food, if you like frozen meals re heated go here. Went at 530 on a Sunday and no Sunday lunch left! Bad experience. Would not go here again!

Arrived at 4pm for a late lunch/early dinner. Received a warm welcome and quick service for our drinks order. The starter order arrived but was wrong, no worries, mistakes happen and it was quickly replaced with no issue- all good. Main course - cajun chicken...

Very fast service nothing was too much trouble, kept the family happy, polite and pleasant and really looked after us, this is our new go to place for meals out, highly recommended.

Very poor customer service and a lack of understanding around what a good customer experience equates to. We live locally and have used the Wilton Arms often over the years. Usually acceptable pub food, with great views over the countryside. Unfortunately on Saturday evening we...

Food quality is variable. Very variable and the reviews back that up. Some is very good other food is very unpleasant. The tiger prawns at 4 for £10 seems expensive and the menu does tend to show a pricing structure which is at the very...

Shocking service and food... Hugely understaffed. Bottom shelf basic wine selections that you can buy at a local Nisa for £6.00 per bottle. The new owners have very little customer service and people skills... They have let all the great staff and management go and...

Place was great under new management nice people menu was good and food was 10x better i did see some people complaining it shocked me on how they acted as everything was fine, I believe they wants to have a free meal as they ate...

Wow what can I say, what an absolute s**t show. Lack of staff so the service is non-existent, food well that too wouldn’t have been fed to the cats, cheap processed frozen food at high end cost, the prices do not reflect the quality. To...

Went as a family of 13 people. Service to start was absolutely non existent. We had to ask for service 4 times, had been there sat down for 35 minutes before anyone came, then took 30 minutes for starters to come and they missed one,...

Has to have been one of the worst meals in a long time. Service was terrible, long wait for food. Had to ask for cutlery, plates etc. The cheese pie was under cooked and tasted mainly of mustard. No one asked how our meal was....

New menu new management. Absolutely beautiful delicious food. All gone made lovely surroundings. Will most definitely be my go to place. Very special

We have visited this pub numerous times and always been really happy. This time was very different. Poor service, waited to place order and have drinks brought to us. Starters were hummus and flatbread, actually brought toasted sliced bread. Soups were probably tinned. Ordered the...

As a family, we were looking for somewhere to go when our son, Daughter-in-law and Granddaughter came to visit us. A quick phone call to the Wilton and off we went, we were welcomed with a warm smile by all the staff, who looked after...

Went in for a Sunday afternoon dinner. What a shambles of a meal it was. Lamb roast was more like a lamb steak sliced and very fatty almost grisly, under cooked and barley roasted potatoes with what appeared to be instant mash. Child roast chicken...

What a fantastic experience we had at this pub. First of all it was in a beautiful location and the interior was beautiful with a cosy feeling. I really appreciated the effort the staff went to in catering for us as we were a massive...

We went to the Wilton arms and asked them to host a wake with three days notice having been let down by another venue. Miguel and his staff were fantastic. The food was good, the location is excellent the views from the conservatory are amazing....

Excellent food mainly home cooked in the pub kitchen. Good range of choices on the menu to suit most tastes. Pleasant surroundings

Came to the Wilton Arms on Friday for dinner with my husband, atmosphere was great music was upbeat and to date, staff were amazing very friendly and attentive, food was delicious my husband had the ultimate Wilton burger I had cheese and onion pie. Generous...

Visited with a friend today and ordered 2 prawn sandwiches in Marie Rose sauce with salad. Staff were polite and professional but were disappointed and did we not enjoy the meal at all. Don’t like to leave a negative review but the prawn dressing was...

A warm welcome, a good menu, pleasant staff , well cooked and well presented food at a reasonable price. What more could you ask for??. We have found the Wilton to be all these things on each visit . We will certainly be back.

Used to frequent this pub quite often, used to go here for birthdays, christmas meals with family and dinner snacks etc but after visiting this weekend sadly those days are done, not sure what has happened, change of owners, change of chef but the food...

Only ok thing was service and staff. Food was awful but didn’t want to complain as my friend had took me I would have! Black pudding starter was cold and raw in middle. Main of lamb was tough , dry and had a funny taste...

It is years since we last visited this pub, we were happy that it was still open. Staying in nearby Darwen, it was a short drive with lovely views of the surrounding countryside. We were greeted at the door and shown to our table. The...

Been told food was very good here The soup was mediocre not the best but not the worst it was mushroom Whicker all you taste was the chicken stock both myself and my brother are chefs my brother was a head chef and have work...

Overpriced poor service. Food overcooked or cold, very rude manager. Friends pizza was raw in the middle, burger over cooked, chips cold. New pizza came so salty couldn’t eat it. Burger came back with less chips still cold and same bun that had previously bitten...

Every meal we have is fantastic, but we fancied take away today. The food was exceptional as always! Generous portions, and despite the take away boxes, tasty as ever. The lamb from the Irish stew was tender and tasty as ever, as were the accompaniments...

I had the wilton burger which was greasy chips was like they had been sat under a hot lamp for hrs,the beef dinner was 2 slices of silverside with microwave mash,dont get me started on kids meals. 70quid bad quality food and drinks. The food...

We have been regular customers here for over a decade, mainly for drinks but also occasionally dining. It's sad therefore to say our visit on Friday will be the last in a very long time.....to be given a bill of £52 for 8 pints of...

Took our granddaughter out for lunch and the food was excellent, however the service left something to be desired. The manager selected our table for us and actually moved another couple who had selected their own table. The biggest gripe we have was the bill....

New menu is limited. Refused to swap a pretzel bun to a brioche.. Really. Which was terrible as I had predicted. Waited over 45 mins for terrible food. Its the 3rd time I've tried to enjoy dinner here and thats the last. Avoid, poor food,...

Met up with friends for lunch. Very quiet to start with but by early afternoon seemed very popular for dining. We ate in the bar though there is an attached restaurant. No real ales on tap, which is disappointing. The waitress didn't comprehend this. Standard...

My Wife and I called in for a midweek Lunch on a whim to spend a few precious hours together - a fortuitous decision. Plenty of car parking space with outstanding moorland view even on a bleak and somewhat grey day. Warm and inviting interior....

Stopped at the Wilton arms for lunch Wasn't expecting anything special but what a surprise the food was excellent the atmosphere was very nice with light background music playing great Beatles tracks the staff were friendly and efficient well done to all we will be...

Went for lunch as we fancied a change from other local pubs. I must say the service, atmosphere and most importantly food was amazing. Portion sizes were massive. The food tasted lovely and we would def go again.

We came today table of five with are friends and just wanted to say lovely place great menu choice! So many options, service was amazing and fast really on point and food was delicious 100% will be coming back I never ever do reviews but...

We decided to have a walk and a late lunch at the Wilton as it was a lovely crispy cold day. We arrived to a nice cosy warm but busy place. Got a wonderful greeting from Miguel and manager Ian. We were seated immediately and...

We love this place, they try to cater for all, and we are so happy they are so dog friendly. The food is always good and the staff offer a warm welcome. Nice to see a pub so busy and doing well. Keep up the...

Fantastic place to staff friendly staff tried a couple off places settled on this one come here all the time

My husband and I have visited here several times and the food has always been good, today we went for Sunday lunch, It was served to us within 5 minutes of ordering so it was obvious it wasn’t freshly cooked, there were hot parts and...

Table booked for 8 people for lunch. I arrived on time but had to wait for the rest of the party who were delayed travelling from Scotland. I was shown to the table and waited for my friends who were 20 minutes late. Nobody approached...

My fiancée and I stopped for lunch. Amazing beef and onion ciabatta! Caters well for food intolerances. I had the gluten-free sticky toffee pudding with ice cream, which was to die for! Lovely atmosphere and great, friendly service. Nice to see this place is top...

Paid £65 a head for Christmas day. Plus £30 each for the children. The meal was very rushed, with no need. Sat down at 2pm. They were busy as expected but we had to ask for someone to get our drinks after 10 minutes. Food...

Came here Christmas Eve for a catch up with friends and an early evening meal. The manager that served us ruined our night as he was so rude and is clearly in the wrong job! Firstly I asked if I could order my little boys...

Booked for my family party of 12, food was ok but was spoiled by one of the managers who was very rude & obnoxious. Never again, customer service diabolical. 12 people £40 per head to be insulted. Don’t waiste your money. Artist was fab though.

Fantastic night fabulous food on hot plates ,service excellent and entertainment amazing .We'll done we will visit again .

We regularly dine at the Wilton, we went this weekend for my birthday and our 25th anniversary, whenever you go the standard is always high, Miguel, Ian and all the staff always ensure that when you go you'll be well looked after, the Gin selection...

We visited as a family on Sunday and I was absolutely blown away by the quality of the food and service. Really friendly staff and the best pub Sunday dinner in a long time. Well worth a visit. Special mention to the Pork Shank.

After rambling all day thought we would stop here for 2 glasses of Pepsi, when entering the bar the manager I presume looked at us in disgust we were not dressed scruffy. Ordered 2 pints of Pepsi to he told only cans of coke or...

Pleasantly surprised by our visit looking at some reviews. Service was quick, plenty tables available and no rush to leave. Friendly staff and tasty food. The children's menu was a bit more expensive than a lot of other restaurants for what they got- 7.95 and...

I hadn’t been in the Wilton for a long time. It was part of a chain and was nothing remarkable. I Visited for lunch with 2 friends last Friday. We were greeted warmly. The service was excellent. They were attentive without being in your face....

Not recommend food overly salty to the extent of inedible . Mashed potato had a piece of plastic in choking hazard. Would NOT recommend at all

Food amazing all staff friendly well recommend been loads of times brilliant great place to chill and unwind

Just celebrated our Golden Wedding anniversary at the Wilton Arms. We were a party of twenty including children. The food was lovely and the staff were very friendly and welcoming. Nothing was too much trouble.

There were a few starters to choose from, but we were a big party celebrating a wedding anniversary, and no-one else was having starters, so we skipped straight to the mains. As there were so many of us we had pre-ordered, and we didn't have...

I have reviewed The Wilton a couple of times in the past and have always rated it as excellent. We went again this week and it was up to the same standard. The same happy and helpful staff. The same excellent quality of the food...

After being ignored for 10minutes at Prezzo! My wife and I called at The Wilton Arms. Friendly genuine polite staff,Flat cap ale was spot on. Fantastic food,great portions. Lovely unrushed atmosphere. Will definitely be calling again. Just hope we left a big enough tip!

Met up with old uni friends here and wasn’t disappointed. The food is amazing, piping hot and generous portions. The steak and onion ciabatta looked delicious, lasagne was yummy and the arribiata pasta was a hit with the hubby. Definitely recommend just gutted I don’t...

Worst Sunday roast ever should gone asda got smart price dinner microwave manager rude seem to look after regulars spent a fortune between family drinks he was ignorant horrible person complained but still paid just get out

I met up with friends at the Wilton, a place I hadn’t visited for many many years. I was impressed with the large outdoor facilities. Meeting with a large group celebrating a retirement, the staff were outstanding. Tables chairs etc were moved to accommodate our...

Great food, friendly atmosphere and large portions. We had Sunday lunch for Mother’s Day. We were sat very quickly and given a lovely view over the moors.

Great food, great service, great friendly atmosphere Not too expensive and meals are large and filling Meals are Italian and English highly recommended

Disgusting - if you want to eat something that tastes like cheap frozen food warmed up this is the place for you. Chips were disgusting, absolute rancid. Must still be using the same oil from pre Covid. Feel sick and like I've been pick pocketed.

Me and my son (1 year old) visited here today around 4pm after a visit to the farm nearby! I must say this was one of the best pun experiences for food I've had in a long time. The pub was fairly quiet which is...

Another very good meal provided by friendly & helpful young people. Duck Confit with Walnut Spinach & Pancetta roast potatoes was excellent & a huge portion.Good wine at a fair price. We will go again

lovely place and staff but the food was not very nice also very overpriced could do with some improvement. also not willing to take food off the bill it's a case of you have to pay even if your not happy. my pasta looked like...

I ordered the beef and onion on ciabatta and fries, wow the portions are big. The food was lovely and the staff friendly and welcoming. The restaurant has a lovely interior with a warm fire lovely when you come in from the cold and! Nice...

This wasn't our first visit, it's where we usually eat when we visit family , today was amazing. Fantastic, attentive service and gorgeous food. My Dad who's in his 80's said the steak pie was the best pie he's ever had, and he's tested a...

First time visiting here just passing while driving past and Such lovely food very tasty 😋 Brilliant service friendly staff and very helpful would highly recommend

We visited twice in the last 2 months....once for our sons birthday and again over the Christmas period. There is a fantastic choice of food,along with 'specials'. There is a wide variety of beers,spirits ect. There was also a special offer on 'mocktails' which is...

We called to the Wilton for a midweek treat not realising they were hosting a Michael Bible tribute night. They very kindly let us have a table and order from their main menu. We ordered cheese, onion and potato pie and the posh burger and...

Superb Experience All Round. All sixteen of our party had a fabulous meal with a Awsome atmosphere. The food was spot which I’m sure is quite difficult when trying to get 16 meals out for one table and keep everyone happy ( Bravo) the staff...

If you like cheap pub food, the Wilton is for you. However if you prefer your food to be tasty and not as dry as the Sahara then the Wilton is not for you. What is wrong with places at the moment? Surely serving half...

We visited The Wilton Arms for a birthday meal for our son. He had the chipolata starter which looked and smelled amazing and he thoroughly enjoyed them. My husband had the chicken liver pate,which looked really really good and he told me it was one...