Based on 267 opinions finded in 1 websites
Based on 267 opinions finded in 1 websites
Opinions
Great food, large selection of veg, very friendly staff, great atmosphere. Will definitely be coming back again soon.
Stuart G . 2024-10-23
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My visit was at around 5.30pm on Tuesday 17th September. I want to be specific so that hopefully the chef working this evening sees this review and alters his customer service. I have never been one to complain about customer service and I work in a very similar industry myself and I understand that customers can be challenging and it can be sometimes emotionally draining, especially when your minds elsewhere. But regardless of the day you have had, you also have to understand that your customers are coming to you for a sanctuary from their day too. My family this evening stopped by here for a carvery on our way to a very important and life changing consultation in Manchester hospital. The way that the chef working the carvery spoke to his customers and my family really upset me, especially considering what we were up too that evening. I empathise I have no idea what the chef was experiencing this day, but he also had no idea what we were. And a little kindness and patience would have gone a long way this evening, rather than the huffing and puffing we received. Please sort this out.
Jenny L . 2024-09-19
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Lovely little pub, was recommended this pub amd was defo worth it, Best carvery i have had in a long time everywhere i have been hasn’t been the best 100% recommend nice quiet pub ♥️
Gemma M . 2024-09-11
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Called in today after being recommended by a friend. Superb carvery the best around, I would say. Everything was hot fresh and the beef just melted in your mouth. Staff are very attentive to your needs and very warm and welcoming. This is rare nowadays. This will now be our family go to carvery. Highly recommended.
thomas . 2024-08-21
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Don't have the turkey club sandwich, it's a barm full of DRY turkey no mayo served with roast potatoes. Won't be eating here again.
tracey b . 2024-08-05
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Great pub, great carvery and fantastic staff. always made to feel welcome by the manageress and her staff. Keep up the great work 👍
sandra j . 2024-06-04
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Usually a very good carvery, today food was cold and the vegetables were tasteless. I didn't complain as this is not usual.
Diane W . 2024-05-07
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Awful. Food was cold, no gravy. Not fresh food at all. I won’t be going again. No wonder it’s always quiet. Gone down hill.
Wiganer01 . 2024-04-24
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Pleasant surroundings with a good choice of drinks, alcoholic and non alcoholic. Simple three roast carvery with plenty of vegetable options. Reasonably priced. Fill your plate high.
Mr H . 2024-01-07
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Great views, nice place inside and out, fabulous staff too but the food wasn't very good unfortunately, lots of the carvery items my family had should really have been binned and replaced as they had gone so dry they were inedible. My son was starving so ate most of it apart from the tough roast beef which was more like jerky. I had a burger which was overcooked and overseasoned/too salty, chips were good. Maybe we came at the wrong time of day at half 4 ish between lunch and dinner. I would like to try the carvery when it's fairly fresh.
Emma G . 2023-08-24
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Lunch out for 3 of us. My husband had steak, medium to rare, it was delicious (I had a taste) steak was cooked perfectly and melted in the mouth. Great quality steak. I had southern fried chicken burger, good taste, very nice coleslaw and well presented. Daughter had the fish and chips. Quite a large fish. Cooked well. Will be back soon. Oh and great service too.
sharoncN4034SB . 2021-07-23
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Stumbled on this place on our way home to Yorkshire. We were greeted by friendly staff and had a couple of carverys & the fish and chips. The carvery was lovely and my son loved the fish & chips! We will definitely be back if we’re in the area again.
Dave H . 2021-06-08
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Beautiful traditional pub with stunning views, excellent service and lovely food. Will defo visit again
jessdK9269ET . 2021-06-03
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Nice surroundings, friendly staff. I had a couple of pints and the soup of the day which was brocoli and Stilton. This was very tasty. There are views across the moors from the rear seating area.
NorthWest_137 . 2021-05-31
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Highly recommend. Lovely outside patio area with lively views. New procedures give me confidence. Everything very clean. Great service. Food really nice and good value. We love the fish finger butties.
HolidayintavirA . 2020-08-15
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Recieved top class service and top class food today, would highly recommend. All covid19 regs in place, very safe feeling 👍
Z6224MNphilt . 2020-08-12
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I called here for a bells whisky and lemonade. I was charged £4.50 for this which is £1-£2 more than I would usually pay for a single around here. Charging London prices in Westhoughton is not good business and I shall not return.
NorthWest_137 . 2020-08-11
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My self and my family have now visited twice since they reopened and all i can say is the place the food and the staff are fantastic. We called in this week to take advantage of the 50% eat out discount and we really enjoyed it again. It was very busy yet the food was spot on amd even tho the staff where rushed off there feet they stil tended to our every need and went out there way to make us feel very safe and happy I would highly recommend the Royal Oak to family and friends, its a lovely clean and very safe pub for those who are still nervous about eating out and the staff have always been great. We will be calling back next week for sure. Thanks Royal Oak
judithlU3231ZJ . 2020-08-07
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Nice food let down by rude service. Put plates down and never asked if we wanted any knifes or forks or sauces. Won’t be going back again. Been to many pubs all over the United Kingdom and the rudeness has never happened before.
Stephen J . 2020-08-06
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Arrived at 1pm. Very clean and ask to sanitize before entry . Very pleased with this. Attentive waitress and waiter. Small but adequate menu. Very tasty food very fresh. Excellent desserts . Highly recommended.
Mark B . 2020-08-03
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Our first visit back since Covid changes and we couldn't have asked for more.Lovely warm welcome by professional, courteous staff. We were shown swiftly to our table and drinks order taken while we sorted out the kids.Fantastic (and quick) table service throughout. Quality, tasty food which was enjoyed by all (kids cleared their plates!)Staff all wearing suitable PPE and very respectful of everyone's space.Nothing was too much trouble. The staff are a real credit to the place.A lovely family meal out. We'll be back again soon.
MinxMonstersAndDog . 2020-07-26
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Called in on the 25th July for a Carvery with my partner.Was met at door by a lovely helpful waitress in PPE,showed to our socially distanced table,she explained how things worked,took our order and we went to get our Carvery.The server puts everything on your plate,not just the meat but was all done without fuss and still have as much as you want.Got back to table,drinks were there,food was lovely,piping hot,cooked well,meat was beautiful.When finished,bill was brought to table.Excellent safe experience with lovely friendly staff.
clancyBlackpool . 2020-07-26
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My partner and i called in last weekend we couldnt fault it, the food is hot, fresh and tastes great. The staff are very friendly and helpfull. We had originally held back eating out due to covid-19 but our concerns and worries went as soon as we walked in. They are adhering to all covid-19 regulations perfectly, the pub is spotless. We will be back.
534nickiw . 2020-07-16
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Today myself and family had lunch here. . The managment and staff from waitress to chef/carver were friendly helpfull and totally brilliant. . The place was spotless from bar area to tables to the toilets . . The lunch was great hot and fresh. . A couple of us chose a cavery the beef melted in your mouth and the vegies were hot and tasty. (All plated up to order by the carver). presentation was good too. The others in our party had things from the new menu again it was very good and fresh. . All this visit was a pleasure and i must add everyone was doing there part to shield and protect and with the 2 meters distancing in place it was a safe enjoyable visit. . May I add i am a wheelchair user the ace it totally accessible although a little tight with the disabled toilet . . . Thanks to the managment for the pleasurable visit . . See you in the near future . .
Dee K . 2020-07-06
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Excellent menu, very good value and ample portions. Very polite and helpful staff., the premises were clean and tidy. Would certainly go again.
martinhP6907OM . 2020-03-09
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I wouldn't like to say 10/10 but it comes in as a very decent 7/10.Service was good from the 1 bar staff (it was quiet) with people being served quickly and accurately, young lady behind the bar, very pleasant. The meats were excellent, I had gammon with turkey, the only 'major' flaw was the peas - I was looking for my pea shooter...could have hurt somebody! lol.Potatoes and other veg excellent, will be going again.
wiganstar . 2020-02-18
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Firstly, we had to wait ten minutes to be served. The chef brought out a new gammon which wasa really salty, the turkey was like dried up cardboard, the mash potato was solid, as were the Yorkshire puddings. The assistant cut the turkey so thinly it was shredded. When I asked for slices of meat she said that's easier said than done. It was the worst carvery I have ever had and will no be returning, nor will I recommend anyone to this place.
kathw250 . 2020-02-08
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Made a return to this restaurant after noticing it had had a make over .We had previously avoided this place for the last few years after having poor meals and a dirty environment over a number of visits. What a surprise and so glad we decided to give it another try under new management and with a refurb the experience was a 10/10. We had breakfast for two with tea and coffee all unlimited and at a very reasonable price of under £12 for us both !! The food was very good lots of choice and the staff polite and efficient we will be returning and spreading the word. Worth a visit .
dawnhL4334DU . 2020-01-19
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Visited this morning for Sunday breakfast after a break of over 2 years. The place has been refurbished looking more welcoming and now has that "looked after" feeling.We usually go to a well known branded restaurant group in Westhoughton but will definitely be returning here.The breakfast was help yourself with unlimited hot drinks and not from a refreshment machine that in the other establishment was frequently broken. The food and choice is of an excellent standard and the bread is of excellent quality for toasting.We will be returning, telling our friends and would encourage those who may previously have eaten to try it again. You are made to feel extremely welcome
614stewarth . 2020-01-19
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For a Friday night at 7pm the building wasn’t very busy (1/4 of eating area cordoned off). However there was NO heating in and when going to the toilet ps it was like walking into a fridge!The bread on the burger was also very dry (almost stale)
honestypays_10 . 2020-01-11
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Not been here since it has been refurbished it is lovely inside now and the breakfast was excellent will definitely be going back
DelandDaz . 2020-01-02
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We’ve been as a family a number of times since refurbed and it is one of the nicest carveries I’ve eaten at, however, not sure whether it’s down to the food or cleaning solutions but within an hour of eating need to visit the bathroom, I even didn’t eat roast potatoes this visit in case it was due to oil. I will go back and cut out Yorkshire pudding and pigs in blankets and see what happens. If it not the food it must be the cleaning products for the glasses/crockery, etc.. Wonder if anyone else has experienced similar...
TB2016Reviewer . 2019-12-31
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We enjoyed the carvery very much. Lots of meat. Good choice of veg. Good views and friendly staff. I think we will go back.
Bernie F . 2019-11-14
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i was very impressed with the renovations .made a huge difference. the food is good value will certainly call again when up that WAY
Christine R . 2019-10-31
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New deco is great,I remember visiting last year in winter, heavily pregnant and could see dirty curtain.It put me off a bit but now ,I bring my new baby and we enjoy quality family time.Chef is great speaks to you.
519fatiman . 2019-10-31
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If you like bacon and beans you ok but when I pay for carvery breakfast I expe t more the bacon good sausage felt raw only had fried eggs mushrooms were ok coffee rank and cold 2 little toasters took forever came here on recommendation not be coming again.
angelak565 . 2019-10-27
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As you can probably tell from the title this review in no way a reflection of the food. We weren’t able to get that far due to the level of service which was very poor. I don’t often put bad reviews only in exceptional circumstances but I believe this experience warrants it. Came on a recommendation so was looking forward to a family Sunday meal at a pub I used to come to many times when I was a young lad. Brought my girlfriend and our little boy so why I had hold of our son my partner attempted to get us a drink only to be overlooked by 2 members of staff. The speed of service was painfully slow and as our little boy was getting restless we swapped over hoping for a better result. No such luck as I too was overlooked twice by the member of staff who chose to serve 2 other patrons even though I’d been there waiting longer than both. At this point I accepted that the poor experience I’d had wasn’t go to be redeemed by the food and decided to take my family elsewhere. Most people know that taking family out doesn’t leave much change out of £50. My money will spend anywhere, in this case the Yarrow Bridge about 6 miles up the road, service was great, food was great and the price was reasonable. I let my thoughts be known before leaving as I only get to spend every other weekend with my family due to working away. I’m afraid my experience would encourage people to go elsewhere.
rdarbyshire001 . 2019-10-18
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We have always stayed away from here because of all the bad reviews. I drive past it every day and saw it had undergone a refurb. We went in mid week and had the carvery wrap which was really good. My daughter had chicken nuggets that went down well. A really nice place with great views and now with the addition of the outside decking area. Worth a visit.
dan_cunni . 2019-10-06
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We used to go here quite a lot and stopped doing so as it simply went downhill. There has now been a revamp and the place looks lovely. however, we all dine out for the quality and price of the food and drink and not for the decor. that said, the Royal Oak has much improved in this facility as well and my absolute bug with them previously was they never had broccoli on the menu...now they have! The food was very nice and there was no queues even at 5pm in the evening. the sun was shining so to sit outside on the new terrace was lovely too.
jordanellie41 . 2019-09-14
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We came out for dinner as a treat for the children before they went back to school as Id been With friends when they just had a refurbishment and it was the best carvary id had in ages mashed carrots and turnip and sweetcorn we’re among the vegetables! We came back to find it was the simple veg they had on the menu before the revamp apart from broccoli ! Gutted because I had raved on about it so much to my hubbie and kids to find that they no longer did these anymore my kids love sweetcorn and mashed cArrots so we’re gutted ! The rest of the food was ok and the carver was generous with the meat just hope you bring back the mashed carrots and sweetcorn ! Lovely clean place
juliecT8534FI . 2019-09-06
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Visited yesterday for breakfast, revamp good but unfortunately the poor quality of food hasn't improved !!! Arrived around 9.30 and only a few other people about....staff member that served me was pleasant! Food had obviously been under the warmers for some time...bacon hard, quality of sausage and beans poor hash brown just about edible and the fried bread was so greasy , think it had been cooked in deep fat fryer!!!! No small plates for toast and only a two portion toaster available !!!! for a restaurant ?????
julie r . 2019-08-26
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we went today first time since its been refurbished and it looks great all staff are friendly and very helpful the food was great better then its ever been they also have a childrens area to keep them happy
sadie10000 . 2019-08-25
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Called in here for a meal two adults and a toddler
Seamussherlock . 2019-08-22
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Rang up to book as there was 8 people got told they did not take bookings over the phone it was just a walk-in policy so we turned up was disappointed to be told there was a 1 hour wait but I explained I rang and he said he would try is best what a manager sorted table out within 10 minutes food was bang on no mash but plenty of choice only thing what would make this better was a bed to have a sleep as I was stuffed thanks again
666charleneh . 2019-08-18
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Was really looking forward to going here after the refurbishment, the pub is lovely inside but the carvery was terrible, total and utter tasteless and the gravy was like diluted water, such a shame as the staff are lovely.
borsdanebill . 2019-08-13
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Me and my partner visited on sunday the 11th aug 2019 after its new takeover and i must say it does the place credit amazing food had the carvery and the portion sizes are big . Desserts lovely as well only bad side ran out of churros oh well defo next time . The staff are amazing and friendly the decor was lovely and fresh and homely . It has defo restored faith in the royal oak will be returning very soon .
Maxine B . 2019-08-12
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Carvery excellent, bottles of water on the table, food ex this was a lot better than toby carvery at Watergate toll also watermillock ex value for money will call again very soon
lisa i . 2019-08-12
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Both me and my husband had the carvery, which was very good ,nice portions of three meats , good selection of veg ,brill ,
csmith1955 . 2019-08-09
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We used to visit this place occasionally when it was under a different brand but it is much better now.
MrWomby . 2019-08-01
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Went a couple weeks ago been looking forward to the new place , started off well a bottle of water without asking , then went down hill 4 steak & ale pies ordered waited ages for them the 2 were burnt (didnt send back as waited so long) meat was nice but not a lot of it but pastry was awful & no staff around to tell them till we took our time leaving so the came to clear table , when we told her all she said was sorry ill let chef know .
sewingstar260 . 2019-07-30
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Went for the first time post the refurb. Never been before that but it looked really appealing. Inside looks great no doubt. It is a carvery but I have to say compared to Pine tree farm a couple of miles away it just isn't close. I cannot eat gluten and it was very disappointing to see a new restaurant with a new menu not really catering for this dietary need. In addition I accept that I am awkward as I dont eat meat. The latter by choice but the former not.
lisajlb . 2019-07-28
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1st time visit in a very long time. Its been done up very nicely. Seen the post on facebook for breakfast at £4.95 for unlimited breakfast. Went sunday morning around 10.15 expecting it to be quite busy. It was very quite. Teas and coffees are unlimited once you've bought one. All the food is set out in the carvery area. All looks fresh and clean. Sausage,bacon,beans,hash browns, tomatoes,mushrooms and eggs. Eggs was dippy as well. All cooked well been to others and sometimes the bacon and sausage could do with cooking longer but these was cooked perfect. Theres very fresh white and brown bread. Only problem only 1 toaster that will hold 2 slices. If it was busy would be quite a wait. Unless they have more and as was quite only put 1 out. will visit again for breakfast and would also come and try the carvery 1 day.
emmamays . 2019-07-24
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Couldn't fault the place on our first (of what will be many) visit. A warm welcome as we arrived in the newly refurbished restaurant which is clean, bright and airy yet still homely. The menu isn't overwhelming with good traditional pub food to suit all tastes. Well priced and great value. The portion sizes are good and the quality of food on offer at the carvery is excellent (I went back twice for more garlic new potatoes and roasties). Friendly family atmosphere with a nice little corner for younger guests to enjoy interactive wall games!
Greg J . 2019-07-11
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They've made a fabulous job of the revamp. Very modern, stylish and up to date. Light, bright, airy and clean. The food was delicious. The carvery meats were lovely and tender. The potatoes and veg were a delight. Cooked properly through, not that al dente stuff. Thoroughly enjoyed it. We will certainly be back. Donna you looked lovely. Good luck with it all.
anassa62 . 2019-07-11
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Fab night. The food was spot on and perfect. The carvery meat was particularly nice. All staff clearly well trained, friendly and attentive. We will definitely visit again. Lovely terrace at the back with lovely views. Highly recommend. Prices really reasonable
HolidayintavirA . 2019-07-11
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This was always our favourite place for a good lunch. Our last visit will definitely be our last visit. Different staff, not at all friendly, meat portion razor thin and small. On remarking to lady in charge was told " new portion control policy in place". Vegetable selection dry and cold. When complained was told everybody else was happy with food. Looking at heaped plates of food left, told a different story. After the rudeness and really poor food, have no hesitation in telling friends and family how bad the experience was.
PatN525 . 2019-07-07
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Arrived around midday, found a table, ordered 3 pints of coke, pint of water and 4 carvery meals.
disappointeddiner201 . 2019-05-26
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No complaints about this place at all. Ate here 3 times in 2 weeks and each meal was as good as the 1st. Fresh, tasty and great value.
Kevin T . 2019-05-26
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Terrible stale food and very dirty premises,I will never again return to this place,avoid at all costs as there are many more restaurants available
Leomorga1 . 2019-05-02
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Beef tasted like a bisons lovelength. Roast potatoes, more like incinerated my precious, I’ve seen more life in a Gerry atric society tug of war. The vegetables were something else altogether, broccoli, carrots, cauliflower, sprouts each one more anaemic then the next looked like shrek had pissed all over his allotment. The plates were cold and the service, well I’ve never experienced out like it in my life took my seat only to be harassed by whom I assume to be the manager bobbing her head round the corner like a periscope with a twitch. Felt like I’d gone out for a meal in Alcatraz and to be fair think I’d of been better off doing so. An establishment such as this I had such high hopes for its Brexit interior upon arrival gave me the hit of land of hope and glory I required in these dark days of extension upon extension stopping the breakaway of our green and pleasant lands. However my initial vigour and satisfaction dissipated like a trump in gale force winds however the bad smell of the experience as a hole lingered far too long much like the dead sheep car is in the back of my ford mondeo.
Fannyschmelar74 . 2019-04-04
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Took my 14 year old Daughter for her birthday as she wanted a carvery. There was a poster offering child's carvery for £1 when an adult main meal was purchased, so we decided to order such so she could have a dessert as well. The carvery was ok, just basic but meat was very fatty and roast potatoes had been sat for an hour or two, but it was edible. Wasn't til I sat down I realised I had been charged full price for the meals, not in accordance to the advertisement. I asked the 'duty manager' about it, she said yes the offer is between 2-5pm.. it was 4.50pm, she then asked how old my child was I said 14, she then advised me that she shouldn't have even sold me a child's carvery as she was too old! I asked the definition of a child and was told under ten. Pointed out that poster didn't state this and was told 'I don't write them'. Regardless of my child's age, she was served a child's portion and only had two pieces of meat, two potatoes and a yorkshire pudding! Her friend then came in and they were clearly discussing us, she came down to look at the poster, then another staff member came to look at it, we were made feel unwelcome so didn't stay for dessert! Later the same evening a few of my dancing Mum friends went to get something to eat, they have been going there twice a week for a few months, however, they were turned away as they were told a coach party was coming in... I drove past 45 minutes later and the place was empty! I hope someone from Milton is reading this because these guys need serious customer service training! Not to mention another staff member taking up a whole table of four to sit using his phone whilst coughing and sneezing everywhere and the pong coming from the toilets as you walk in the door! Won't be recommending!
Roigab . 2019-03-02
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Lovely staff really enjoyed the food.. nice place.relaxing Sunday afternoon,the meal was very nice,Gammon excellent
Diane S . 2019-02-17
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for a start the carvery looked the same as any other, the food was fresh, not been standing for long, i chose beef and turkey mash and roast, all the usual veg and then helped myself to gravy. Disaster. It was tepid and very greasy and ruined the meal.
5colganalykes . 2019-02-13
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We arrived on a Sunday just after 5.30pm
Shellbrown . 2018-12-30
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I had to take my wife to the train station for a short break abroad. So me in my wisdom suggested we have lunch at the above as it was en route to the station. What a big mistake. Upon arrival we were greeted by the bar staff who to be honest were polite and helpful but I am afraid that's were it ends,We both had the carvery Sunday lunch and it was awful here are the reasons why. We had the choice of four meats beef turkey chicken gammon, I decided to have Chicken and what they described as BEEF the Yorkshire Puds were burnt the Cauliflower cheese was like cement and completely tasteless,then comes the roast rock potatoes, in fact all the veg we had between us was unseasoned bland and to be honest down right rubbish we both left very disappointed indeed. Then we noticed the place is up for sale I am not surprised really after our dining experience. This is a well established pub and a shame its going to end up yet another empty boarded up business. Common sense must prevail and sack the kitchen staff should be number one task because that's the cause of its downfall. Please believe me I am not in the habit of posting a bad review but I had to make an exception in this case.
leswareing . 2018-11-11
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Came here, and it will be the final time we come here. Asked for gammon and majority of it was fat. The Yorkshire puddings where rock hard, everything was disgusting, and the environment. Was filthy!
tabithaR2000 . 2018-11-04
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Just called in for my tea after 14hrs on the road got in there went to order carvery nothing left at 18.30pm on a Monday night 4 people in there couldn't understand ok if packed the last time I go there
Gary I . 2018-10-29
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Visited 13/10/18 for lunch. What we witnessed will haunt me forever. A ‘ WAITRESS’ and I add that term loosely, helped herself on numerous occasions to pieces of meat from the carvery and proceeded to walk towards the area that held the sauces, gravy etc and dipped the meat into it, before licking her fingers and walking away. Did this happen the once? NO, whilst I was dining with my husband, she proceeded to take roast potatoes and do the same with those on several occasions, each time she attempted to do this secretly behind the section of wall as you come from behind the serving area or in plain view by heading once again to dip into the gravy. We have never been as disgusted by anything as revolting as this, this ‘ waitress ‘ wasn’t young, so naivety could not be used. Thankfully we hadn’t eaten the carvery and had eaten from the menu, however the food was tasteless and in parts from frozen and not fresh foods, pub grub at its worse. Our regret is that we didn’t kick up a stink and video the whole scene. Good luck if you decide to dine there in the future!!!!! DISGUSTING
kathlouise68 . 2018-10-17
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Visited last night with my friends, just after 6pm - no food left!
726Lynn32 . 2018-10-07
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We used to go to the Royal Oak quite often and it used to be a really good value for money and the food wasn't too bad either. But after going tonight with friends again having not been in a while we wont be going back anytime soon.
Onlythebest1211 . 2018-09-21
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The food that they served in the carvery wasn’t particularly nice, this was due to that the food was cold from probably being out on the side for how many hours and the Yorkshire Puddings were hard and crispy when they aren’t supposed to be normal, they were probably once again left under the lamp for who knows how long.
Jade A . 2018-09-10
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I visited this pub today to to meet two friends for a drink and a carvery. After waiting outside for what seemed like an eternity for the pub to open much later than scheduled, we were finally allowed to enter the esablishment. However, I am willing to overlook this late start purely due to the following events being decidedly worse. As I joined the undeservingly long queue of patrons, I noticed the hideous premiere inn-esque décor and endlessly boring soundtrack and wondered why I had ever thought that dining here would be a good idea. When I finally got to the front of the queue to order 2 pints of Pepsi and a carvery meal, I was presented with 2 glasses of lemonade, which, I may add, were nowhere near filled. I alerted the bartender that I had been given the wrong drinks but she simply told me that she 'had already poured them' and insisted multiple times that I had 'definitely ordered lemonade.' Both my friends assured me that this was not the case. I requested that the drinks were swapped but the lady refused and told us to 'take it or leave it.' Clearly this lady, whom I can only describe as rude and incompetant, has never been tought the principle in business that the 'customer is always right.' I would hesitate to allow her to run a bath, let alone a pub.
Benjamin T . 2018-08-31
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Recovering from illness, We decided to visit for a meal knowing we could sit on the deck outside and enjoy the weather. Food was disappointing and when asked if all was ok we said my wifes steak was very poor, not very hot and disappointing. The young waitress took it back, then returned to advise us that they would inform the supplier. Great. We paid up and left, probably wont be returning anytime soon.
Juddah55 . 2018-08-15
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Called in at this pub before going on to the Challenge Cup semi finals at the University of Bolton stadium. Ordered a pint of Greene King IPA as it seemed to be the only draught real ale stocked. It was without doubt one of the worst drinks I’ve tasted in over 40 years of drinking real ale. It’s normally a pretty bland beer but this was vile, it must have been off. I tried two sips then threw it away; some of it splashed onto a tree, I hope it survives!
TonyBT2014 . 2018-08-06
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The rude staff made it clear that rugby fans weren’t welcome. They put a sign up while we were there saying “no rugby fans past this point”.
Hannah T . 2018-08-05
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From uninterested staff to dry food to shabby surroundings.
Lisa T . 2018-07-21
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To say this is an up and down service and quality wud do it little juctice.Not a place to take quests you wish to impress.
Darren G . 2018-07-20
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Called in for a meal 15th July had a carvery and can honestly say it was the best one I have had in quite a while the meat melted in my mouth Yorkshire puddings were excellent in fact the whole meal was fabulous I highly recommended if you are looking for a great carvery yo go here will definitely be going back
judithg109 . 2018-07-16
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Went to Royal Oak again for lunch with friends. Expectations were quite high after last visit, we're not disappointed. For a really good carvery this is hard to beat, real slices of meat, unlike big name establishments, where they serve "see through slices". Vegetables cooked and piping hot. For the price you pay it is very good value for money. Desserts very good too. Staff welcoming and also give good service. Happy to recommend to all.
PatN525 . 2018-07-12
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Enjoyed a lunch of pie with choice of veg from the carvery and very impressed. Staff very helpful and would recommend. Food and drink prices very reasonable.
Janice Y . 2018-07-06
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I visited the Royal Oak after checking the opening times and reservation system on their website
Martin p . 2018-06-30
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Been 2 week in a row. I have to say for a standard carvery I think it is well worth it. I had roast beef both times and it was spot on. Nice mash, nice roasties, lovely gravy. Would definitely return.
laneybobs62 . 2018-06-26
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Have been coming to the carvery regularly for many years but I see the prices have jumped up recently. Also £19.95 for a bottle of wine! Eve the best restaurants don't charge that much... total rip-off!
Derek B . 2018-06-09
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We really enjoyed our meal today. The roast potatoes was delicious like the ones you make at home. We managed to get at the front and we was able to relax together. We decided not to have a dessert.
lavenderbluesparkle . 2018-06-05
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Just been for a late tea and it was very good value. We had 4 adults and 3 children's carvery. All 3 meats were well cooked and tasty, even the beef was lean and tender. All the vegetables were hot and plentiful. The kids and 2 adults had the refillable ice cream while 2 others had the special Lemon meringue sundae which was delicious..
jb111111 . 2018-05-12
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I tried to make contact by email but there is no email contact details for here that I could find. It directs you to trip advisor or Facebook. So posting on here instead.
paulaflying . 2018-04-15
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We went yesterday and we all had carvery, the beef was very nice, Turkey was very dry, on the veg side the roast potatoes over cooked, cauliflower under cooked. There was no broccoli and it was only just 5 p.m. when they had stared service, and the crazy had no taste, we did have puddings and they where very nice.
scrappydoo29 . 2018-03-22
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Very good value. The carvery is always excellent but today the veg let it down. Roast pots were overcooked and hard and peas and beans undercooked and tough. Usually much better than this
Er1c7 . 2018-02-22
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Always happy with the food but the pub is cold in places.Need a good revamp Food was good .We always go for family time.I do bring some chillis
fatima n . 2018-02-11
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Came for a birthday tea out for my mum, have been in the past years ago. The carvery was lovely and catered for my dairy free needs as best they could, as I couldn't have a Yorkshire pud the chef gave me a sausage instead...
LazaBWFC . 2018-02-10
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5 friends met at the Royal Oak at 7.25 on the 1/2/18 expecting a meal. On arrival we were told that there was no food left. One of our party had telephoned previously to enquire if we needed to book and was told to just...
mackenzie1974 . 2018-02-02
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Took here again by family, not one for carvery's, only gave it three stars last review, but by ek the place is much better, more choice of food, no sticky tables, cleaner, what more can one ask. will be going again soon, hope they keep the good work and don't back slide.
David M . 2018-01-30
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Visited here on spec and decided on the carvery, paid the extra for the large carvery with extra Yorkshire pud and sausage. Very generous portion of meat , had turkey and beef. Loads of choice for veg and potatoes , including chips. Had a very high pile of food , only taking a spoonful of each. Very tasty, great value.
PNG1970 . 2018-01-27
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Visited with my family and relatives for a nice meal. Only 3 out of the 6 of us wanted carvery and myself, my wife and son wanted something from the main menu.
Darrendt . 2018-01-14
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Very disappointed with our visit today. Menus were on the table and our party wanted a mixture of carvery, items from the main menu and a kids meal. Upon checking the menu, my son initially wanted a tuna sandwich, however this was on the light bites menu which is not served on Sundays. The menu is clear on this. Upon ordering we were informed that “you can’t order from the main menu on Sundays”. Nowhere on the menu does it say this. Despite this I was allowed to order Mac n cheese from the main menu because they serve is as part of the carvery anyway. This was served with garlic bread which was not the 3 cheese loaf wedge as per the menu. I was also disappointed with the size of the meal which I would have described as a child’s portion.
Tracy T . 2018-01-14
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We called in on the off chance. Was surprised how generous the meat portion was, usually get "wafer thin" meat slices at other upmarket carveries. Vegetables were well cooked, not and a good selection. Well worth the money.
PatN525 . 2018-01-12
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Went there today disappointed that carvery wasn't open so ordered of the menu never ever again hunters chicken no way on this earth was that chicken and beef lasagne been pinged that long it was over burnt and the layers we're like bricks and the manage brought this to the table SHOCKING
lisaden12 . 2018-01-10
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First time here and took a seat and looked at the menu, typical Brewers Fayre type menu, had the carvery which was £8.45 Sunday and it was ok and that was it, OK, main meals on the menu are cheaper than the carvery. Staff were friendly enough but better places out there for a couple of pounds dearer. Needs a bit of a lick of paint also quite dim in places.
I_Spencer_9 . 2017-12-18
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I meet a friend here every so often as it is halfway between where we live. Fine dining it is not but, if you want some decent quality good value food, this is your place. True, the tables can be sticky as some have said but no wonder. Even mid afternoon on Wednesday it was doing the roaring trade as it offers tremendous value for money. We both went for carvery and with two large diet Coke‘s it was just over £12! Not sure what some people expect for this but I think this is great value.
Off their P . 2017-11-29
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We had the large carvery today at the Royal Oak in Westhoughton, we arrived for just after 12 and It was fairly quiet. I was served with 2 large cuts of Gammon, Turkey and Roast Beef. I filled my plate with perfectly crisped roast potatoes, mash, cabbage, stuffing and drenched the lot in home made gravy..... it was perfect! The only issue I had was the fact that I couldn't finish it!! I am 100% returning tomorrow! :) - I timed it perfectly as well, as it was quite busy by 12:45.
Jason D . 2017-11-28
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