Williams and Thomas Tearoom in Ashford - Phone Number, Reservations, Reviews

After finishing a 6 mile walk we decided to call in for lunch. The first thing we noticed was how lovely it was set out. We received a very warm welcome and were shown to a very comfortable seating area. What a wonderful menu with plenty of selection and the produce was top quality. The whole experience was exceptional especially the friendliness of staff. Best value I've had for my money in a time.

Homemade lunch was delicious once again and fantastic value! Sough dough sandwich, tropical cake, Nutella & banana cake was yummy! And loose leaf 🍃 tea! Thank you Karen and team :-)

My partner and I visited recently and it was perfect! The cakes were as tasty as a tasty thing and the staff were lovely. Karen and her team have done an amazing job- would definitely recommend!

I can’t state clearly enough how disgusted I am with the customer service here. We were issued a voucher at the beginning of Covid for £60 for an afternoon tea they had to cancel. We weren’t offered the money back even though we were not at fault, just the voucher. The tea rooms then remained closed for nearly two years, just opening at odd times when we weren’t available to visit. I had spoken at length with the owner Karen during this time, exchanging a long email chain. Always very pleasant, asking about each other’s families, saying keep safe etc. Karen extended the voucher a few times because of the tea rooms being closed so much, and my elderly parents wanting to have both vaccines before they felt safe going out in public. When we went to use the voucher however, Karen was unbelievably rude, almost like a different person to the one I’d been emailing. She kept stating we’d had 3 years to use the voucher and should have been in sooner, and had absolutely no answer for the numerous emails she’d sent me saying she was more than happy to extend. I had in writing her offer to extend with her name right there, and she had nothing to say other than she was drawing a ‘line in the sand’ and saying no to vouchers issued during Covid. She was rude, unhelpful and completely unable to accept or own her own words in the emails she’d sent. She wasn’t apologetic, and had quite an argumentative, arrogant attitude about her. We’ve been pre-pandemic to the team rooms and had always found it a very pleasant experience. Safe to say we will NEVER be going again, and will be spreading the message as far as we can. Avoid, avoid, avoid.

Homemade, cooked & baked to PERFECTION! Beautiful and immaculate courtyard & tea shop, with a friendly community feel and even a little bowl for our furry friends. Our choice was to share a …to die for, comforting Halloumi and honey sourdough toastie, which oozed flavour & (a warmed through) haddock quiche accompanied by freshly prepared green bean salad. Washed down with a latte, coffee and chocolate milkshake. We couldn’t get enough and spoilt for choice we settled for a banana & caramel layer cake & ginger cake with caramel icing, topped with mini homemade meringues made the perfect dessert to finish our visit. Friendly, attentive staff! We will definitely be back and counting another toastie off the list of mouthwatering flavours- perfect autumnal/winter warmer! ⭐️⭐️⭐️⭐️⭐️⭐️

Popped in for lunch, it's about 300 yards from our front door but we've not visited for a couple of years. The lunch menu was a nice surprise and I absolutely recommend the toasties! You can sit inside or outside in their little courtyard. We will be back again very soon to try something different!

Came here for a late lunch on a Friday for my wife’s birthday. Booked a table and glad we did as quite busy. Nice atmosphere and friendly staff. My wife had a cream tea and I had a ploughman’s. Lovely food and great sized portions. Good value for money. I would recommend this tearoom to anyone. Thanks for a great time.

Heaven for a sweet-toothed foodie! A colleague recommended this tea room and I wasn’t disappointed. We just wanted coffee and cake, and a place for a meeting. So many cakes and hot drinks to chose from. Lovely coffee even with a personalised timer each for the perfect brew! Great service. Had to buy two cream egg infused meringues on the way out for the kids! Highly recommend!

Popped in for a cup of specialty tea and a piece of cake and we were not disappointed :) The venue was very well presented in terms of decor, cleanliness and layout. The staff were very friendly and offered a valuable insight to the menu of teas and cakes. The tea (chocolate orange) arrived with it's own infusion timer and there were 3 cups worth in each pot and the size of the cake slice was the best I have seen in a long long time. The cakes were very light and tasty. If you enjoy your teas, your cakes then this place is worth a visit

just had a beautiful afternoon tea which was bought as a gift, food was gorgeous, and service was so professional, can't wait to go back and will be telling all our friends

Staff was so rude it ruined our experience. 15 guests for baby shower. Staff didn't clear tables for ages, took 30 minutes to bring out water and charged us for 1 guest that couldn't attend. Even though we told them they weren't coming. Would never go back. Rude rude rude!!!!

What an amazing tearoom. Visited this afternoon for a cream tea and throughly enjoyed what I was given. I had a variety of small, warm, freshly cooked scones with a choice of jams and wonderful friendly service. My only "very small qualm" would be that the temperature in the tearoom was a bit cool. But I will definitely be going back!!

What a fantastic afternoon tea. All homemade cakes scones and pastries. So tasty and so welcoming in a warm quiet ambience. Friendly staff and beautiful decor

What a fantastic, cosy hidden gem this place is. Had a look on TA whilst shopping in Ashford and the reviews on here were great and was only a few minutes up the road from the outlet. We didn't book in advance so had the tea for one and a savoury selection. The scones were the best we'd ever tasted! We had a great, tasty lunch. Although it was fairly busy it had a lovely warm atmosphere. We will definitely be back, next time for full afternoon tea. Thanks for a great lunch.

Unusual location as not where you would expect to find a nice tearoom. Inside it is beautifully presented, light and fresh feel and exceptionally clean. The chef should enter the 'bake off' - the savoury scone texture was excellent, all pastry items were fantastic and the cake selections were light, airy and delicious. The hot and cold dishes all looked delicious. Lots of thought has gone into everything down to the little details like the coffee filling in the meringues which was clearly made with real coffee and the timer that came with a large pot of tea leaf tea. The presentation of the all the food was also excellent. We were blown away by this little tea room and will definitely be going back to try some of the interesting salads which looked gorgeous. There is no car park so you have to park on the road outside. We had no problem finding a place to park but it is a busy road so you need to be careful when you get out the car.

Had lunch here and it was lovely. Nice to go somewhere with no music playing in the background so you can have a decent conversation! I will definitely be going back!

A perfect afternoon tea - what a lovely surprise everything looked and tasted wonderful.

A lovely tearoom with great choices of beverages and beautiful selections to eat . Ranging from savoury pastries and sweet cakes and scones at good prices with excellent service . A fine selection of cakes can also be taken away . 😀

Different to most afternoon teas as instead of sandwiches you get lovely warm savouries. A vast selection of teas to choose from. Delicious cakes and scones. Highly recommend.

Went here on Thursday last week for the first time. Will definitely be back. Lovely little bistro cafe, varied menu and cakes to die for.

This tea room is clean, newly decorated, well presented, friendly staff and has good cake. What else can you want? :) Im certainly going to visit for lunch next time.

Super clean, nice interior. Staff were helpful and friendly. The food was just delicious! Will definitely be going back. Thoroughly recommend the mini dessert selection😍

Love this little place. It has a tree outside they decorate to match the season and the cakes are so generous and so delicious. The staff are really lovely, smiley and attentive. Will be visiting again soon ☺️

Absolutely fantastic afternoon tea ,home baked cakes, scones and savouries to die for great,value for money ,staff friendly and professional,i can praise this little gem enough. I am absolutely stuffed full of deliciousness. Thank you very much to all the staff.

Tucked away in Faversham road in Ashford the most marvellous tea rooms. Great efforts made for our friends 50 th Birthday at the most reasonable price of 1650 a head.

We visited as our son and a friend set off from London yesterday to cycle to Japan, and this was close enough to Dover for us all to meet!! We hadn't booked even though there were 8 of us, and we couldn't have received a warmer welcome. The food was delicious and the staff incredibly welcoming. If you're ever in the area, it's definitely

Firstly ,four of us had a very nice lunch at the tearoom ,food wise very good, service also very good and cleanliness very good.

I visited with 7 friends for afternoon tea, for our friends baby shower. Karen said they do not really do baby showers anymore, however, they were more than accommodating - we wanted to have food and a catch up, rather than play noisy games!

This cute little tea room along Faversham road is an undiscovered treasure by many. My friend and I have been here a few times for lunch (which I highly recommend) but most recently we booked an afternoon tea which was delicious, you get a lot for your money! The tea room itself is very pretty and gives a sense of relaxation, at the front is a small shop selling all sorts of sweet treats and reasonable prices.

We returned here as friends had visited and said how nice it was. Our last visit was not good at all, but i can honestly say we are glad we coame back. It was a chilly day heading into the festiveperiod and we both chose the Beef Bourguignon. It came with freshly made bread and was very nice indeed. for afters we both decided on the home made Mince Pie, which was warmed up with ice cream, All washed down with some fresh home bewed tea. A lovely experience, and although there is no local parking, well worth the visit.

I have visited these tea rooms a few times now and went last week with my partner and brought my Nan along for a birthday treat. Every visit has been super.

Wow this place is fantastic! I mean really fantastic! Everything you could wish for. Lovely decor and atmosphere, wonderful food served beautifully. Had a lovely lunch today, and will be back tomorrow with my husband.

This lovely little tea room offers a wide range of delicious cakes, and plenty of healthy options too. Lunch was fantastic, between three of us we had fish cakes and pie with a very tasty selection of salads. The afternoon tea looked amazing, we will definitely visit another time for it. Everything is very well presented and the staff are ever so friendly and helpful, doing their best to answer the dietary questions I had. At the front of the shop is a small farm shop style area, with some amazing meringues and other home made treats to buy and take away. Highly recommended for a girls lunch.

This is a wonderful little tea room with great service and amazing food. The staff are warm and friendly without being pushy. The afternoon tea is an absolute must. Make sure you arrive feeling hungry, you will be given a lovely selection of sweet and also savoury things to tempt your tastebuds. Something for everyone. Well done to Karen and her team.

My new favourite place! Great service, not rushed and great choice for healthy option. The blueberry and banana cake is amazing.

I can't believe this gem is on my doorstep!

Very clean and roomy , but the staff are distant and not very welcoming. We waited such a long time to be served that I felt uncomfortable and had the urge to run away . We were informed that we could only have cafeteria coffee and I was surprised that they gave me a stop watch . Given the cold atmosphere this only made me feel even more silly - you may press the coffee when we say .

Afternoon tea for a friends 60th birthday treat and what a treat it turned out to be! Table beautifully presented with linen and china, very friendly staff and helpful service. The selection of teas, coffees and juices was very varied and lots of hot water or total refills available if wanted. The food was amazing - not the usual sandwiches and scones but a selection of hot savouries, plus cheese scones with dates and cheese, plain and chocolate scones, a variety of sweet pastries and then 4 different types of sponge cake as well!! Needless to say we had plenty to eat and took the remainder home. Definitely a hidden gem which we will be returning to - highly recommended!

First time at this tearoom and what a lovely surprise! Staff were so friendly and helpful. My family and I had cake and drinks. Everything tasted wonderful and fresh. It was a delightful setting and somewhere I would visit again!

I recently visited with friends on a Saturday afternoon; it was my third visit and it has always been consistently good; lunches are often Ottolenghi in style, fabulous salads, lovely scones, cakes look good but I've resisted, and there is a wide variety of Meringues, which I had with berries and cream. Coffee is cafetiere only although there is a wide choice. It was very quiet for a Saturday and this is a shame for the owners as it really is a very good place to eat. I am guessing that its location might not be the best - parking isn't particularly easy, being on a main road. Lavatory was clean and with baby changing facilities; I have found the staff to be very friendly on each occasion that I have visited; as they are often carrying near boiling water and hot coffee etc, their concern for the whereabouts and well being of the toddler not sitting with its mother, mentioned in the review below should, in my opinion, be applauded, not condemned! I hope to visit again soon as this really is a fabulous place.

Food very nice but not very toddler friendly lots of anxious looks from staff if toddler climbs around, I felt uncomfortable when scouring face asks someone to go and see what toddler is up to “ sat on floor away from tables playing with toy car” 11 year old big sister supervising & in sight of mum & not in anyone’s way.

We took my Aunt for her Birthday for an afternoon tea. Upon booking a table I was told you didn't have to pre order food as it was prepared to order, I am a savoury kind of girl so ordered their savoury afternoon tea, this was so delicious 5 small savoury scones with a selection of local cheese, dates and two chutneys. My Aunt and Mum fancied the quiche with green bean salad. The quiche was superb but though the beans had a lovely on dressing they were very 'al dente' and really needed a little more cooking as they were too raw to eat - such a shame. Tea was plentiful and brewed with a timer at the table. My Aunt and Mum had the most wonderful meringues with fresh fruit and cream. We bought extra of these to take home. I had two small scones with jam and cream - very nice but I would have preferred clotted cream instead of whipped. Not really a criticism but personal choice - maybe something to consider. I would definitely return as very pleasant afternoon with very attentive staff.

This is a lovely tearoom which we only heard off by chance. Good selection of cakes and scones. Number of different teas and coffees on offer but don't expect to find a latte or cappuccino on offer. We had a selection of me in scones which were delicious. We saw slices of cake being served to other tables and the slices looked very generous. Will definitely be returning.

Does not look much from the outside but inside is likely stepping into a whole new world. Excellent service from friendly staff, plenty of choice of teas, coffees and cakes all reasonably priced. And ten out of ten for presentation. Have been back twice since.

What a wonderful little place this. The staff are nice and friendly and the Tearoom itself is very cosy and you feel really chilled and relaxed from the moment you sit down. Pretty place settings with proper china and linen. As for the range of scrumptious delights........delicious. 10/10

Well I’m not one to normally write a negative review but in this case I have no option. We had passed a couple of times and seen this place on social media so thought we would save it for a quiet afternoon. Sadly there isn’t any parking nearby apart from the busy road outside if you’re lucky. We came in and sat down and waited a couple of minutes to be acknowledged. A young girl who looked like she was away with the fairies had walked past us 4-5 times, each time with only one thing in her hands rather that use a tray. After what seemed like an age she brought over a jug of water, said have some water whilst you wait and disappeared again. I thought I don’t want water, I want a cup of tea. Another lady was scurrying about clearing a table on the other side of the tea room and still no-one had asked if we would like tea. I dont expect to be served immediately but waiting 10 minutes and no order taken, when there were 5 others in there was way too much. The menu implies as many pies, quiche and other things as you’d like for £4.50 (For which you have to go up to the counter to look at) right past other customers is daft. What happened to the good old chalkboard with the specials written on it? You don’t have to pay an additional £3 for salad. After around 15 minutes of waiting we decided it was too long and we got up to walk out. It was then a lady from the kitchen appeared and challenged me over why I was leaving. She knew exactly why and then stated that she had been timing us. I explained I didn’t expect to wait so long to be asked if I want to cup of tea as it was the tea room and she had no reply. I can see that it is trying to be an upmarket tea room and I’m sure when you finally get round to eating and drinking it’s lovely but I’ve been to 30 or 40 tearooms in Kent and Sussex and I have Never had to wait so long for a cup of tea. We may consider returning to try the full experience but this has really put me off.

My husband and I visited today, we hadn’t heard of this tearoom before and thought we would give it a try. I’m so pleased we did because it is lovely! My husband had the cream tea for one and the scones with cream and jam were delicious. We had a lot of tea to share which was lovely, I had the st Clements drizzle cake, and a very generous slice at that! It was wonderful. The tea came as part of the price on the menu so was good value. We will definitely be returning, although may book a table in advance next time as it’s not huge and a few tables were already reserved - and I’m not surprised as it’s such a nice little place. We loved the shop too, all the meringues sounded amazing and I know we will be returning very soon!

My husband and I brought my father and some other family members here for a 90th birthday tea. We had had no previous experience of this tearoom and didn't know anyone who'd been here, but the reviews were excellent, so we thought we'd give it a try. I can unreservedly recommend the wonderful food and service we received. The variety was amazing, and even the heartiest appetites in our group couldn't finish it all. In addition, Karen went out of her way to make the experience special by putting white cloths on the tables and providing a mini-cake with one candle as an extra perk. We don't live locally - but we'll be back!

I took my daughter here for afternoon tea WOW just WOW it was simply amazing and I plan to return again and again. Service was excellent, everything homemade from little sausage rolls to 8 pieces of cake YES 8 pieces. Everything was delicious and we couldn't eat it all so took it home.

Been here several times, both alone & with family (including children). Wonderful ambiance and the food is truly great. Do try both the mini savoury & mini desert platters & you won't be disappointed. Apparently great coffee & I love the teapots placed with a timer to indicate when brewed. We are so lucky to have such a place on our doorstep.

Popped in for a quick cup of tea and slice of cake. Really impressed that something so lovely could be in Ashford! Big slice of ginger cake which was delicious, and a lovely pot of tea that came with a timer so that it could brew for the perfect amount of time. Very friendly service. I was in a bit of rush so I didn't have time to drink all the tea and finish the cake, but I would definitely like to come back for lunch.

This is one of those places that I kept driving by and wondering what it was like. The answer is; it's a tardis that is so much bigger inside. There's a shop at the front selling all sorts of produce, homemade cakes and traditional sweets. You then step in to the most gorgeous tea rooms with an abundance of teas, fresh amazing juices and coffees. The gluten free choice to eat was great for me, it included not only a normal cream tea but a savoury version too! My daughter is vegetarian and they also catered for her needs easily. Our waitress was friendly and accommodating and nothing was roomy h trouble. When they bought my Pluckley tea out in the brewing pot it came with a timer which beeps when it is ready to drink. What a great idea to ensure the tea is at its best! The food was exquisitely presented and looked as good as it tasted. If you like homemade cakes and scones then this is definitely the place to eat. A real jewel in Ashford's crown of fine food!

Have just enjoyed a wonderful afternoon tea here. Cannot praise it highly enough,I do hope that they prosper, they deserve to

The Mocha Coffee was divine and the selection of cakes just perfect. Service was excellent. Ashford you have a real treasure here...make sure you visit

It was my son who found this tea room, I'm from Ashford and would never have known it was there, he took me there for my Mothers Day treat and we were not disappointed the little savouries and cakes were amazing and beautifully presented. The choice of teas were extensive we plumped for Pluckley tea which was refreshing and strong enough to take with milk, Im saying this as I'm a strong brew person myself. My son and wife had Earl Grey with which they were most satisfied.

We come here regularly, and most recently enjoyed the mother's day afternoon. The most delicious cakes and savouries served, so much to eat, we were stuffed full, and even took home leftovers!! Service is excellent, especially as they gave my fussy daughter a piece of cake of her own when she decided she didn't want anything from my afternoon tea platter. Looking forward to trying the breakfasts there next!

This is my second visit to these tearooms, and I was not disappointed. A small tearoom which you may not possibly find unless you are specifically looking for it. I booked a table for lunch, and I asked for a mixed selection of food which contained savoury & sweet. Also 2 of the group required gluten/wheat free.

very good service, most polite. wide choice of cakes, delicious cream tea. could not ask for better.

Went here with a friend for an impromptu cream tea. The tea room is very quaint and traditional. Excellent service and amazing handmade cakes and savoury snacks. A wide choice of teas too. Overall, a lovely find. Will be going back for the full afternoon tea very soon. Highly recommend.

Went here for a friends mini baby shower. Best afternoon tea I've ever had. Not your average sandwiches and scones. Mini savoury pastries, cheese scones, fruit/almond scones, meringue, cheesecake and several different cakes. Absolutely beautifully presented. And a very reasonable price.

What a great find! We were looking for a place to meet friends in Ashford so did a search and trip advisor came up with this amazing place.

Visited for the first time today at lunchtime, with my daughter. We both had cream teas - warm, fresh scones, beautifully presented with butter, jams and plenty of cream. Impressive range of teas are on offer. My daughter managed most of a generous slice of delicious chocolate cake as well. It would have been good if more savoury items were on offer as it was lunchtime but otherwise can't fault this lovely, clean tea rooms with friendly, unassuming staff. Will definitely return!

Amazing value for money, I cannot believe how much you get for the money you pay for an afternoon tea. The cheesecakes are to die for and the attention to detail makes for a great experience. Will be returning as much as possible! The staff are lovely and the tea room Ian decorated beautifully and cannot wait to take my mum here.

Visited here a few days before Christmas. What a pleasant surprise, you will not be disappointed.

My husband and I had afternoon tea here. What a feast! Everything is home made, attention to detail is fantastic. Royal Albert tea service, there was so much cake we asked for a doggy bag. I hope they do well, they deserve to. Great food and service.

We visited as a group of about 20, we chose to have an afternoon tea instead of a Christmas lunch for our swimming group. The cafe was themed beautifully for Christmas with mini crackers on the table, a Christmas tree and twinkly lights. It was refreshing not having sandwiches but a beautifully presented board of mini pastries such as quiche, Yorkshire puddings with beef and cheese parcels amongst others, we had a basket of mini scones including savoury cheese, plain and cranberry and orange and spice. The cake selection was very impressive with proper slices of fresh cake including chocolate fudge cake, lemon sponge, an amazing gingerbread cake, mince pies and meringues. It was all top notch and we had a fantastic afternoon. The staff were all very helpful. There was plenty of food and most of us took something home. Worth noting is that the little deli attached is also nice and we bought some marmalade and the herbal Christmas tea which my husband and I had been drinking during the afternoon.

Visited the Shop and Tearoom today, the place was full of lively guests all enjoying the gorgeous food provided for them. I met up with a few friends here, and tasted a delicious cream tea with jams and butter....THE BEST YET! Excellent service by a young girl, very polite and always wore a smile on her face when dealing with us! (hats off to her!).. definitely worth a visit!... just what this area needs!

I really can't fault the quality of food which was excellent. I was hoping for more than a small savoury selection for my £9 per head that I was charged, which left with admiration for quality but disappointed to be as hungry as I entered. Went to co-op for a sandwich after. Mark. 12 stone nothing.

I have been a few times with friends and have had Coffee and cake. Both are very good and the service by Sam is always polite and prompt.

Visited with a friend today at lunchtime. We both had a savoury selection which had a savoury scone, cheese, chutney and three savoury pastries. Topped this off with a lovely pot of tea each and then treated ourselves to the homemade cake for afters. Just lovely! Friendly staff and a lovely setting. Thank you Karen and your team for another lovely lunch!! Have also been for breakfast previously which was lovely!! Recommend highly!

Karen's tea rooms and Good Food shop are amazing.... the best cakes and scones, the finest teas and great service....they even have a timer on your table to tell you when your tea is ready to drink! So many great little personal touches. The cakes change all the time and they are all made on site in the open view kitchen. The cafe is just lovely. If you fancy a trip out for a nice bit of brunch or afternoon tea -this is the place to go.

This little gem had been recommended to me by a close friend, who could not rate this highly enough, and no wonder why. Its hidden away at the back of a little modern shop selling locally produce foods, which are also used in their tearooms.

Lovely visit to this great find. We were out and decided to visit a local garden centre to have a coffee/tea and cake, when we remembered a recommendation from a friend to this place. We visited early afternoon and having sat down realised we had made a good choice. The staff were very friendly and helpful. It was a very pleasant place to relax and enjoy the food and service.

A gem of a tearoom situated at the rear of The Good Food Shop (which is also worth a visit!). Enjoyed the most sumptuous cream tea with service that was polite and attentive and everything was presented on beautiful china. The table was laid with crisp white linen and fresh seasonal flowers. A wonderful selection of teatime goodies followed: tiny lamb pies, cheese scones, filo cheese and leek pies, quiche, farmhouse cheeses, fruit scones with cream and a selection of homemade jams, raspberry cheesecake slices, citrus buttercream cake, lemon meringue pies all garnished with fresh figs, raspberries and strawberries. Fantastic and highly recommended.

This tearoom offers one of the best cream teas in Kent! Situated to the rear of a small shop offering fresh farm produce, it boasts attentive, polite service and outstanding food that contribute to a first-class experience. Everything is freshly prepared by the owner Karen and her team in the open kitchen which adjoins the tearoom. On the day we visited, having booked a table for a cream tea for two, we were staggered by the attention to detail. The table was laid out with seasonal fresh flowers (asters, rosemary and sage), Royal Albert china, crisp white linen napkins and tablecloths and dainty cutlery. The table looked simply beautiful. A selection of tea, coffee, and juices were available and when the tiered cake stand arrived, it was groaning under the weight of the following items, all perfectly proportioned for afternoon tea: tiny lamb-filled pies, cheese and leek filos, quiche slices, cheese scones and a selection of British farmhouse cheeses. In addition, plain and fruit scones, citrus sponge, raspberry cheesecake slices, lemon meringue mini tartlets, cream and homemade strawberry and raspberry jam. The cake stand was decorated with slices of fig, strawberries, and raspberries. It was truly a feast for the eyes and palette. We asked for and were given doggie boxes to take home the surplus and they were thoughtfully lined with paper doilies. My first visit to the tearoom and I am already planning my next: wonderful and highly recommended.