Based on 649 opinions finded in 2 websites
Based on 649 opinions finded in 2 websites
Opinions
Great venue, really friendly staff and wonderful management. A great improvement from the first time I visited.
Fraser Guy . 2024-10-20
MORE AT Google
I can honestly say amber has made the customer experience at the William Garland always smiling and always willing to go the extra mile whether it’s cleaning a table before you sit down holding a door just generally a good person to have around
andrew T . 2024-10-19
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Didn’t have to wait long for food, Food was nice, Service was brilliant from Amber, definitely go again and value was good also.
Chris B . 2024-10-18
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Cannot express how big a difference the new hires have made to this place! Has always been good for a casual drink, but to finally have staff like Amber who actually brightens the place up and adds a much needed layer of customer interaction has made such an impact! I usually come in here to 'work from home' as its nice and quiet during the day, but to have staff who are happy to have a bit of chit chat has been such a welcome change.
Charli DG . 2024-10-18
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Lovely environment, comfortable, really good selection of foods, lots of gluten free options which was very impressive. A big THANK YOU to Millie, great polite helpful service, definitely going back soon, happy to recommend.
Rubi L . 2024-10-10
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Food was amazing, had the fish and chips and a coke. Food wait time was not to long and staff was very friendly I highly recommend. Will definitely be back
Charlotte H . 2024-10-08
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Been in there several times recently. No draught real ales ever available. Keep getting fobbed off with various excuses. Same again today. Come on Green King. Champion your name.
Stephen Edwards . 2024-09-22
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Pub is great, awesome atmosphere when it’s packed and cosy feeling when it isn’t. The staff are also super friendly. I am going to come here more often!
Cam Hudson . 2024-09-10
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Excellent quick service. The food was delicious and the staff were really friendly especially Calun. They were also very engaging with recommendations of drinks to try. The pub had a lovely welcoming atmosphere this is the reason it is now my regular.
Gemma W . 2024-09-05
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Went to the back to school disco last night. Brilliant night. Great atmosphere. DJ was excellent. Kept everyone dancing all night. Bar service was quick and friendly even though the place was heaving. Would definitely go back
David Mussett . 2024-09-01
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Great atmosphere and friendly, polite staff.
Helen Broughton . 2024-09-01
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Been to a few of the quiz nights recently at the Garland. Happy to say I came joint first, will be coming again soon. Great food, service and atmosphere all around
Matthew Mussett . 2024-08-29
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I had a fantastic night out, great atmosphere and the quiz was really well organised
Rory . 2024-08-29
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What a fun night I had at the quiz night. Great atmosphere in the William Garland. Always hasan upbeat feel, welcoming and friendly inclusive community pub.
Paula Hooks . 2024-08-29
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I was in the William Garland last night for a drink and joined in on the pub quiz. Fantastic what a great night out🙌🏼🙌🏼🙌🏼
ken hooks . 2024-08-29
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No manager and no draft bitter! They only do 1 bitter now and they can’t even make that work….. Constantly running out of wine… painful
Emma P . 2024-08-27
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Food was really good, service excellent but we were the only two people in the beer garden.
Clare Irons . 2024-08-21
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Nice friendly oldy worldy pub. I didn't realise there was a beer garden out the back. I discovered it on my way to the ladies room.
Heather Sharpe . 2024-08-18
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We were welcomed on entry and served quickly. The food menu is good value food when it arrived was well presented. The premises is very clean tidy and a pleasant place to spend a few hours. Would be rude not to thank Callum and Rlliot for their excellent service. Highly recommend this pub situated in a prominent position in the high street.
Theresa B . 2024-08-10
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Friendly pub who could accommodate out sports preference by showing the Olympics and league football. Good food at great price and lovely staff
jon m . 2024-08-10
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I’ve been a frequent visitor to The William Garland in Caterham, and whilst not all my experiences have been pleasant in recent times due to a previous member of staff. I want to highlight the exceptional service provided by Shona. Her professionalism, dedication and respect shown towards customers is highly commendable and enhances the overall experience at the pub. I’ve heard her Sunday Roast is also very good and well worth the trip down.
Michael Bond . 2024-08-05
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Very friendly staff, excellent service and tasty food. A very lovely way to spend the afternoon. I will definately come again with my friends.
Kev G . 2024-08-03
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Just had lunch with my sister - we chose (lunch and drinks menu) available Monday to Friday 12-3pm. Chicken BLT and Halloumi and Chili Jam flatbread wrap comes with a soft drink for just £8 or add £2 for alcoholic drink. Service was very good as was the food. Not too noisy so managed to chat, lovely view of the garden. Definitely popping back for lunch again. Thank you Lindsay for all your help with our order.
Yolanda Hedley . 2024-07-24
MORE AT Google
Popped in for some drinks and food. Lovely staff and great atmosphere.
Jacqueline Saunders . 2024-07-13
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Great food, space and people! Granted, we just had sandwiches - but there are sandwiches and sandwiches, and these (chicken BLTs) were great! As were the sweet potato fries. And lively friendly people, back patio in the sun - all great!
Tania R . 2024-06-29
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Great place! Great food! Great staff! Really recommend the beef croquettes. Great for a local green king pub and recommend to anyone coming to Caterham.
Matt M . 2024-06-29
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Perfect place for a Friday working from home lunch. Great food and friendly staff. Will be back to the William Garland again!
Shad C . 2024-06-28
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Thanks very much, good food. I had the steak & ale pie with a side of onion rings, my wife had the fresh garden salad with chicken.
Ian F . 2024-06-28
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Nice pub. Good selection of lagers and a really good lunch deal. Friendly staff. Great for watching sports. Nice and clean. Great atmosphere!
Paul A . 2024-06-28
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Up until about a year or so ago we used to enjoy the food here, however, we visited today & unfortunately had the our second terrible meal there. The last one we thought was a one off as 3 out of 4 meals came out stone cold & half of it missing. Today’s meals were no better. The chicken BLT sandwich came out with no bacon or tomato & only small chicken pieces on one half of the sandwich. The 2 cod goujon sandwiches were even worse, with only 2 tiny fish goujon’s (way smaller than a normal fish finger) that barely filled one half of the sandwich? They were basically 80% bread & 20% filling. The kids tomatoe pasta was just a bowl of plain cooked pasta with a spoonful of passata sauce dolloped on top! I know people are making cut backs etc but that doesn’t mean we should cut back on quality. It looked like it had been made by a 10 year old? Thank goodness for the friendly barman who was actually very helpful.
L P . 2024-06-02
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my new local favourite. the service is amazing
Cookie Cutter . 2024-05-15
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Mediocre, very noisy with football
Michael of Invigorate Group . 2024-05-12
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We are a group of "mature" ladies who meet for lunch regularly. We like this pub as quiet background music lunchtimes which enables us to talk to each other. Also food arrives on hot plates. Always looked after by staff. Thank you Linda and girlies
Linda Thompson . 2024-05-04
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After arriving was confronted and accused of stealing by but a regular, who then repeatedly threatened me, when I haven't been to the pub for almost six months, was then threatened again, after watching CCTV they said it wasn't me but told me if it was I need to watch out. Then they started to accuse my friend saying it as him. I'm 20 stone my friend is half my size so how you would ever confuse us, is beyond belief. Then the staff came out and told us we were thieves and we stole and it was us on CCTV, when we asked to see the video we were told we weren't allowed. The staff were rude and constantly told accused us. I've never stolen anything and was treated like a criminal and have never had such a disgraceful experience.
Matthew Penfold . 2024-05-04
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Food was bang on point, lots to choose from. Drinks too, sever recommend an orange spritz I believe it’s called? It was perfect. Server’s name is Calum Mintrim and was professional, friendly, welcoming and seems to have a good grasp on what he’s doing. Hope he goes far.
Ben R . 2024-05-03
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An amazing place to chill and eat great service that makes you at home, the food was exquisite as always staff very helpful and funny note from my son said “I’d rather have the food here even if Gordon Ramsey was going to feed me”
Zoe Rouse . 2024-05-01
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Decent pub in Caterham Valley. Fair prices for both drink and food. Callum is always a happy welcome and professional barman.
Ian M . 2024-04-30
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What a fantastic afternoon myself and family had here Manager Ashley was a brilliant host and made us feel so welcome, we were only here from Scotland for a few days. Thank you .xx
Caroline C . 2024-04-26
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Had the most amazing few days here with family we flew up from Scotland and the bar manager Ashley well..... I could not fault him he was amazing, absolutely outstanding service and when we return here for the next holiday to visit our English family we will be sure to return to this pub as Ashley has made our time here so welcoming and friendly what an excellent bar manager big cheers to him xx
Debbie G . 2024-04-26
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Came here after we came back from London on the train. Great pub and amazing atmosphere. Calun the great barman served us our drinks in a timely manner and he had a great chat. He was an absolute geezer!!! I'd go back here for drinks thanks to caluns hospitality!! 10/10
Dilan o . 2024-04-13
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Chicken was horrible. Wine ok but expensive. The back garden area is nice
Hannah Burns . 2024-04-13
MORE AT Google
Best pub in Caterham! The staff are so lovely and are there to help with anything you need! Ashley and Pebbles are by far the most lovely, helpful and considerate bar staff I have ever met!! Would definitely recommend to anyone thinking of visiting :)
Hannah Giles . 2024-04-10
MORE AT Google
Good scran, good booze, Great place
Kirsty Millman . 2024-03-29
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Nice cosy place, fiendly service. Good for a family lunch as well. We've been there a few times including with young children. All very welcoming
Liispenman . 2024-03-26
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The William Garland put on a lovely spread of food from the new menu. The food was lovely, staff were great. Even threw in a free glass of Prosecco!
Carlene J . 2024-03-21
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The team put on a tasting evening and it was fantastic, beautifully presented and food to feed the five thousand! Assistant manager Ash (what a star) supplied complimentary Prosecco upon arrival and Chef Shona displayed skills and looked after us with class! Thank you to the team and I will look forward to trying this menu very soon!
S8266NCstephens . 2024-03-21
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Booked a table for a set time, turned up early and was pointed in the direction to a table , was told by member of staff that they would be over to take order, once they had served customers, waited 15-20 mins, so went with menu back to the bar to order drinks and food only to be told kitchen was now closed due to staff shortages, no apology
Michael Cheetham . 2024-03-17
MORE AT Google
Calun was top notch, makes you want to come back to this pub through his personal approach, good atmosphere and live sports
Alex K . 2024-03-17
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Great service and good, was made very welcome. Ashley cooked a great meal for us and the beer was fantastic would highly recommend
Jack A . 2024-03-12
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Brilliant service and great customer service. I will definitely be back here when in the area and will be recommending to friends.
Alex T . 2024-03-12
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Great spot for drinks and food! As always love the service and atmosphere. Ashley is fantastic and always up beat! Highly recommend.
Beccag1998 . 2024-03-12
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First time here, great friendly pub. Staff were lovely, didn't even have to ask to have our table cleaned. Will definitely return 😊
Quest43166870762 . 2024-03-09
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Great lunch, very friendly staff, Ashley looked after us really well. Great atmosphere. We will be back with the family.
themacs19 . 2024-03-09
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Celebrated my daughters 18th here , staff are polite , friendly and accommodating ! Brought balloons, cake in , staff were happy to go that extra Mile to make it special
Debbie E . 2024-03-09
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5 star great staff drinks atmosphere and Ashley is the best
༎ຶ‿༎ຶ oh . 2024-03-04
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Ashley Patrick and pebbles - brilliant !
Howard Jenkins . 2024-02-23
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We didnt eat... very good price 🫠
duška marušić . 2024-02-20
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Dogs on seats where people eat. Yuk.
Helen Bygrave . 2024-02-19
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Brilliant place! And marshall is super on the bar so quick and helpful! Thankyou
Ash Luckoo . 2024-02-12
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Lovely bar staff they are all the staff is the greatest :)
keeky lloyd . 2024-01-23
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Has great potential however considering it was a Sat no real ales despite 5 pumps only one bottled beer. So rather disappointed. The Guinness was good though. I didn’t eat but the food looked ok. The staff were helpful.
William ROOKES . 2024-01-13
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Went to meet family for a drink and some had food as well. Staff seemed fine though obviously busy as it was a Friday night. Food nothing special and pub very noisy so we couldn't really hold conversations easily. Maybe not the best place to meet on this occasion or for a group of older people to go at this time.
Peter McCarthy . 2024-01-13
MORE AT Google
Very poor. Served a pint of beer that had been sitting for a while behind the bar due to a previous incorrect order. I questioned this and was told I could bring it back if no good. If was flat! My husband had a freshly poured pint of the same beer which was nice and lively. I went back to the bar after one sip and was told it was due to an old style glass! My husband’s fizzy beer was in the same style glass. Anyway, after lots of tooing and froing I was finally allowed a fresh pint! Everyone at the bar was telling the manager to “sort it out” 😊 The barman came privately to our table to apologise for the managers “very poor judgement” Our family came to join us and I suggested we go elsewhere as the service was so poor. We did. We won’t be back!
J P . 2024-01-07
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If you're looking for that real pub smell and atmosphere then this the place to go. Food is good and the service is excellent. A lovely place to meet up with friends for a catch up, drinks and good food. Nice and cosy in there.
Asem Bia . 2024-01-05
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Under these difficult times. The staff are very friendly and helpful. And the thing I like the best is the green king app you can order your drinks at the table.
Mark Boyd-Bell . 2024-01-01
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Ashely, shona, callum, erin, patrick are amazing, great vibe
Charlie Cook . 2023-12-23
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Just had to talk about how great this spot is! I’m from the states and visit my parents here who live here every year. Ashley and Patrick who work here are very helpful and nice, and even gave us some dessert on the house after our food (: We always love coming here for lunch/dinner and a few drinks. Our favorite place in town!
Kyler T . 2023-12-20
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Delicious food, very generous portions, excellent beer. The perfect British pub lunch.
Tristan Cooper . 2023-12-12
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The atmosphere was great, staff, such as Ashley, Patrick, Glyn, Callun are friendly and very efficient. Food was amazing! Can’t wait for my next visit, I would recommend the pie, peas and mash
Cath Rogers . 2023-12-06
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Clean, nice food and good drink! Can’t argue with that
Alexis Howell-Jones . 2023-12-06
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Absolutely love it in here proper good vibe lovely manger ash banging guy good vibes all round !
Sydney-Leigh Ball-Neil . 2023-12-04
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Friendly staff. Big TV. Excellent food and tasty beer.
Tristan Cooper . 2023-12-04
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Staff, food and the atmosphere were all top tier ⭐⭐⭐⭐⭐
Sophie . 2023-11-24
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Lunch time special and it was Pulled mushroom chilli Very tasty perfect for a cold winters day . Highly recommend
915philipf . 2023-11-24
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Ashley was such a personality on the bar, lovely cocktails :) The decorations in the pub as well were absolutely gorgeous for the season.
Sightseer03340563341 . 2023-11-20
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Lovely food. Very welcoming. Was quite busy for a Monday but the waiter Ashley remained calm under stress and was very friendly.
Tommy S . 2023-11-20
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A real pub atmosphere and not in your face. Had good quiet time there and felt at ease as no chavs to be seen. Oh, sorry the Bacon & Cheese Burger really is the best in town & I'm a Burger King ( No not the franchise)
Philip L . 2023-11-16
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Top service, Marshall served us very professional 👍
Lawrence Mcphillips . 2023-11-12
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Lovely food every course was spot on. Compliments to the chef! Attentive, polite and welcoming staff. Especially the bubbly bartender Ashley, great lad.
508andrar . 2023-11-10
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Great atmosphere and food. Plus dog friendly.
Adri van Wyk . 2023-11-07
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Shocking food !!! Ordered the pie with mash and peas, pastry tasted like it had been left over from the day before and reheated in the oven again. The contents was all dried out and neared a hammer to get into the thing. My son ordered the fish and chips and his fish looked like it had been out of water and sunbathing for a month !!! It was so dry the fish had coiled into the shape of a large onion ring. The pub is cozy and plenty of room to watch the football and drinks are fine, just really disappointed with the food I would have been embarrassed if I had of served that up at home.
Jon H . 2023-11-01
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Lived in Caterham for 7 years my first visit to the pub, very over stimulated in there, had rugby on, football on and a dj and disco with flashing lights.. I had standard lager good price only a fiver, wife had gin and tonic a single expensive. Didn't eat, couldn't hold a conversation too loud. It's okay overall
Paulfastbikes . 2023-10-31
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Totally peed off, the nights are drawing in trying to read my newspaper, the lights were turned down at around 6pm on asking for them to be turned up. No GK policy, asking - why the reply being the same. I've had words with the area manager before and was told this should happen at 7.00pm; as a pensioner who spends good money in this establishment for 6 days per week is a sad enditement of GK policies!!!
Brian P . 2023-10-30
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Had a great night 28th October......Halloween With DJ......coverage of the rugby final, great atmosphere, staff all in Fancy Dress to get into the spirit of Halloween. Really friendly staff and efficient service. Overall a really enjoyable night! Thank you.
Amanda Freeman . 2023-10-29
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Great pub for lunch and a pint.
John Parker . 2023-10-25
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Unfortunately, I was disappointed! The service was painfully slow ... I finished eating and my companion was still waiting for her order. The meal we wanted wasn't available (no more BBQ chickens left and we went early in the lunch hour); I couldn't even get my cappuccino as the coffee machine was broken... So all in all it was a disappointing experience and we wished we had gone elsewhere!
Judith James . 2023-10-25
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Great pub, really friendly staff
Rod McGill . 2023-10-22
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Popped in for a bit of food after shopping. Chose the Mix & Share Pub Plates (Karaage Chicken, Crispy Squid & Nidderdale Sausages). Food arrived quickly, and it was absolutely delicious! The karaage chicken was particularly tasty. Staff are always very friendly and very keen to help.
Phoebe T . 2023-10-14
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Staff are friendly and polite , food is lovely , nice environment, warm and welcoming, drinks and food reasonably priced ..
Debbie E . 2023-10-14
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Staff really nice and polite. Good banter also. Good family friendly/ sports/ entertainment pub definitely my favourite pub in this area
shan e . 2023-10-14
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Very friendly service and friendly
Steve Lindley . 2023-10-09
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The fish and chips are lovely and the staff are very kind towards me and my friends as we have brain injuries also it's not too expensive and it's very nice
Alex Leeson . 2023-10-05
MORE AT Google
Ashley and the Staff are always friendly and there is a great atmosphere here. Especially at the weekend
jonathanmP3912HK . 2023-10-04
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Was served by Ashley I only came in for a pint, but ended up having lunch as Ashley showed me the the lunchtime offer. He was Very friendly, sincere, and even did a check back. 100% will be back!!
Craig Ackroyd . 2023-09-26
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A proper pub with friendly staff. I come here regularly either for a family meal during the day or drinks in the evening with friends. I went to the drag night which was full of atmosphere and an overall great night out. They do the best sticky chicken! Highly recommended this pub which has something for everyone from colouring and board games for the kids to Kareoke and DJ nights for adults.
Sophie G . 2023-09-26
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Pleasant pub, recommend for stopping off for a bite to eat and drink if in the area. Nice big beer garden so can get a seat in or out!
L J Clark . 2023-08-27
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As a family, we enjoyed a relaxed and very pleasant meal at The William Garland. The atmosphere was relaxed and the food was delicious. The temperature and quality of our meals was excellent, and the presentation showed that the food was prepared with care.
philipD8859LT . 2023-08-23
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Was working local, popped by for a bite to eat & a pint after a busy day at work. Friendly attentive staff, efficent service. The locals welcoming also.
Criticalreviews2022 . 2023-08-23
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Ash is a breath of fresh air. Always greets with a smile. Always happy to help no matter how small the request. So nice to walk in and see someone happy to see you. He inspires positivity and is constantly cleaning and making sure everyone...
998lindsayh . 2023-08-17
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Very impressed with the speed and level of service by Ashley and Patrick when ordering and delivering pur order
Damien K . 2023-08-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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698 Opinions
Lovely pub with nice ambiance . The food was great and service was first class. 2nd time there and we live an hour away so will be going again when we're not so busy with the grandkids ! Well worth a visit but be sure to book .
1114 Opinions
Although the management of The Bakery has changed, the table settings and service were still a high standard. There was less choice of menu options, but quality was still a good standard. In conclusion, a relaxing evening with friends.
1146 Opinions
This place seems to be relying on the menu and ratings of the old owners (Deep Blue) as it's only been Harbourfields a few months. Prices seem to vary day to day (not just my personal experience) so its difficult to say if it represents good value for money, they certainly don't represent what the menu says (probably because it's the old Deep Blue menu). Eaten there 2 or 3 times and today's meal has left me feeling rougher than a bucket of gravel. Overall , thought this place might improve with the change of ownership but seems to be around the same of maybe got a little worse .