Based on 2.492 opinions finded in 3 websites
Based on 2.492 opinions finded in 3 websites
Opinions
Tom was a wonderful server; we’d gladly return for his excellent service and the delicious food. The atmosphere was cozy, with just the right balance—not too busy, but with plenty of seating and a lovely fireplace adding to the charm.
Rebecca . 2024-11-12
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Unexpectedly good food had by all, My sea bass was delicious. Excellent service by Thomas who was very helpful, attentive and entertaining! All in all a really great night out with friends.
monicae552 . 2024-11-11
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This is such a beautiful pub with such lovely staff. The place is being managed so well and we’ve seen great improvement in the past few months! The food is delicious and wonderfully priced for the quality, with a lovely atmosphere and such friendly service. Absolutely love this place!!
Emma . 2024-11-08
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The White Horse is a lovely pub; however, every time we go there most of the ales are off or coming soon. It's 5pm on Friday and 3 of the four ales are off! The only one available is unknown to us and too strong. This seems to be the case every time we go there! No wonder it was quiet.
Petemixmasterhammond . 2024-11-08
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Place was busy. Food horrendous - no one came to clear the plates to even say how awful it was! Left everything on my plate. Had beef on bone - more like sinew on a bone. Left hungry. Such a shame as been before and food and service was good. Shan’t be going back very disappointing!
Nicki B . 2024-11-03
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Lovely pub in a very pretty village, food was really good and the staff were super nice.
Simon Daniels . 2024-10-01
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I absolutely can't fault the food. It was cooked beautifully and the portion sizes were fantastic, especially on the young eaters menu. I don't go many places these days where I actually couldn't have eaten another bite and for me, that's really important. The service on the other hand was somewhat lacking. I was stood for almost TWENTY minutes waiting to be shown to our table. The place was busy, they apologised. Less than ideal but I accepted it. The wait for the food was long, that was explained, we accepted it, not a problem. The sad fact is that we were completely let down by our waitress. She literally couldn't have looked or been any less interested in us or her job if she tried. She was simply miserable. She brought our starters out, didn't clear the plates. Brought our mains out and only took a couple of the starters plates that were in her way. We pushed want remained to the end of the table and that's where they stayed until a far more attentive waiter came along and cleared them. I was charged for a drink that I asked her for and didn't receive. When it came to settling up, we didn't leave a huge tip having spend £230 on food and drink and the look on her face was disbelief, like she thought she'd earned one. Disappointing that she'd put a bit of a dampner on an otherwise lovely meal out.
Tom Bravery (Failing_Yak) . 2024-09-29
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Thank you for the wonderful food, we loved the fish and chips and the halibut! Thank you also for such a great service. We loved the location and the atmosphere! Would love to visit again!
Hanna Shickell . 2024-09-25
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Staff were amazing and couldn’t have done any more. Food was great. Been coming here for years.
Christine Sumners . 2024-09-25
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My wife and I visited for some lunch beautiful traditional pub in lovely surroundings and seriously good burgers and the mushroom starter was amazing, we were served by Martin very welcoming and polite couldn't fault our visit would definitely return 5*
Lee Davidson . 2024-09-19
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My only star is for the staff (albeit there were only about 3 of them) but couldn’t fault their attentiveness and professionalism. They were the only positive and tried to make the best of an extremely poor experience for us, which we realise wasn’t their fault. We arrived and it took around 15 minutes just to be seated as the poor woman behind the bar was seating people whilst also serving and taking food orders. When we got our menu’s, we had to ask 4 times if we could actually order food (we counted 4 times within the space of around 20 minutes that we got up to ask one of the waiters if we could please order). The food came within a reasonable time but was SO unbelievably shocking! The potatoes were really quite inedible and the rest was below average, cold and lacked flavour. We were given a fresh bowl of potatoes, having complained, which were fine but not particularly enjoyable. Unfortunately the two other parties in the same room as us (a couple and another family) had also complained about the meat (which we overheard had been refunded) and the potatoes which they had also found inedible, so we knew it wasn’t just us! They said they’d come for a wedding anniversary but wouldn’t be returning. We had been for a lovely walk and wanted to celebrate my mum’s birthday as a family and this was such an anticlimax and really not what we were expecting. Don’t normally leave reviews but we will never come back for food and certainly wouldn’t be recommending it.
Emily S . 2024-09-15
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Martin attended us really well. Please promote him.
Rafael De Nadai . 2024-09-14
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Great food, great location. Goos service!
Jan Verstraete . 2024-09-12
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Haven’t visited this lovely, ancient pub for so many years since it became a Chef and Brewer and we had a truly delicious lunch today. Really good menu catering for a wide range of tastes. Food was very well presented, the beers and Aspalls cider were excellent and the staff so enthusiastic, friendly and diligent, working at a ferocious pace. Well worth the two hour walk and we are looking forward to returning on a regular basis from now on. Well done team.
Peter Tappin . 2024-09-12
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Really delicious chicken and bacon ciabatta in a lovely pub. Apparently staff were new but it didn't show and they were charming despite it being a very busy period.
Sonja Firth . 2024-09-12
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Beautiful and very kind staff. It is also worth a visit for all lovers of the film with Cameron Diaz
Eleonora Crepaldi . 2024-09-08
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The friendliest staff I’ve ever experienced in a Pub - another Pub in the village make you feel distinctly unwelcome. Beautiful location and definitely a place I will revisit.
Neels Kriek . 2024-09-08
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On of the best pubs i’ve been to!
Jenny Kenyon . 2024-09-07
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Food was so tasty I will definitely have to go back. I had the lamb shank shepherds pie with a pint of Surrey drop locally brewed Ale 🍺 which was also very tasty. All followed up with a sticky toffee pudding to share 👌🏻
Alpha Ohmega . 2024-09-04
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This place needs help and I hope they find it soon. It’s beautiful and iconic and has incredible atmosphere and this was our third or fourth visit overall but we haven’t been there in few years. We took our friends in and it was such a disappointment as the quality of service and food were very questionable, the only good thing on our table was the slow cooked beef from the roast and a surprisingly nice turkey. If the pub doesn’t have enough chefs or staff, cut the opening hours, not the quality, as this way you are losing your regulars as well as future business and it’s such a shame, especially with the contrast of what expectations people come with to this cute and famous pub and what they currently get.
Martina Treskova . 2024-09-01
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Service was beyond appalling. Firstly we had booked a table and we were waiting 15minutes (timed) to be seated. In the end we sat ourselves down. A waiter did not approach us so we ordered at the bar a starter and main. The starter came out within 10mins, and 15mins later we had finished the starter (standard stuff). Then we waited 20mins for main and I asked the waitress we were ready for the main, she told me "it's just cooking". No one has taken the starter plates also or asked if we were fine/happy. Anyhow a further 30mins pass (50mins total now) and I said this isn't good enough what's going on. The barman checked with the kitchen and the order hadn't gone through to the kitchen. So the waitress lied/assumed and wasted our time. In the end we requested a full refund, we were told it would take 2 weeks to process on card. However, 2 weeks passes and nothing. I called the pub up multiple times no one answered, I emailed the pub multiple times and no one answered. I had to go through head office (chef and brewer to get the refund) in total it took 4weeks. This pub is run poorly, don't go, the service is awful, and when it goes wrong the service afterwards is worse.
George Beckley . 2024-08-30
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We booked for lunch after a lovely day out for my husband’s birthday. We received a warm welcome from Mark. We had a seat in the window looking out to the pretty village & church. We ordered the sharing platter and steak sandwiches. The service was friendly, prompt and professional. Out waitress was attentive, as was Mark, both checked on us throughout our time there. The food was delicious too. The perfect stop off with the bonus of a pretty village to wander around before or after your visit to the pub/restaurant. I would recommend. We went out of our way to visit and were not disappointed.
mnmmum . 2024-08-30
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Lovely service with friendly staff. Very enjoyable time, atmosphere was pleasant alongside the nice music. Highly recommend great local pub and restaurant :)
Rudy . 2024-08-29
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Wouldn't recommend. Payed £3.20 for a garlic bread, got a single slice of toast cut with garlic butter cut into halves. Ordered two drinks with lemonade and was served soda water instead? Just gave me more soda water when I took it back and said it was lemonade. Not the poor bartender's fault he was new, the management here is a bit poor. The manager came out to take over and after trying to fix the lemonade line gave up and just opened bottled lemonade after a 15 minute wait at the bar. Not really the kind of service I expected from an establishment of this calibre. The atmosphere was nice at least.
Alex Dobson-Pleming . 2024-08-28
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Great services even though they were short staffed they we’re still friendly and professional, food was good too very friendly atmosphere.
Paul b . 2024-08-28
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Great food and atmosphere, excellent ales, gets busy but worth it. Ask how long the wait is at the kitchen when you order.
Jason S . 2024-08-26
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I once was a very regular customer at the White Horse as it was once an excellent pub. I moved away from the area a few years ago but recently came back as my Grandmother had passed away earlier in the week and as the White Horse was one of Her favourite places to have a family gathering including Christmas Day Lunch so I thought it would be nice to bring the family there (8 of us) for dinner. I had pre-booked a table for us. When we walked in the place seemed very quiet which was unusual but thought nothing of it. There were no staff to greet us, bar was empty. We stood there for a good few minutes and a young man who was obviously a member of staff as he did serve me drinks later looked at me then looked the other way and walked off. Eventually we were shown to the table which was in the bar not the restaurant as I had expected as it was a dinner booking. We ordered drinks at the bar and placed our food order again at the bar rather than someone come take our order. I am sorry to say that the food was very disappointing. The fish looked undercooked and my Beef rib was cold. We were offered the desert menu after our main but only 2 of the 8 of us decided to order as non of us enjoyed the Starter or main. 1 of the desert orders was for the small brownie and ice cream. Well they certainly were not kidding with the term "Small" Litrally 2 inches square brownie and a teaspoon of icecream! I belive this alone was around £7? We are not talking Gordon Ramsey quality here but you are charging the price I'd expect to pay there for that! We booked this this meal specifically at this Pub to remember my Late Grandmother who had passed away 3 days prior. I really do wish that we had either not bothered or gone elsewhere as the White Horse has really gone downhill in terms of service and food quality. I paid the £260 bill but did not leave a tip. The only thing that I did leave was me and my family including my Mother who'd just lost Her 89 year old Mum feeling very underwhelmed and disappointed and sadly with no desire to return again. Given the History and the tourist attraction the pub from its setting and appearance in past Blockbuster Films it's a shame that it has definitely gone down Hill. Do I feel our food was worth the £260? Absolutely not but given the circumstances of our visit on this occasion I paid and left rather than ask to speak to a manager to discuss the failings. I do feel that the management need to really take a very close look at the running of this place as at the moment I feel its going very much in the wrong direction.
Matt Beale . 2024-08-21
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Good food in a cozy pub! The children chose delicious fresh fish and chips. My lamb pie was delicious!
hanna vanneste . 2024-08-16
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The pub itself is nice and cosy, we went for a Sunday lunch. The service was slow but the staff did apologise for this as they said they were short staffed. The food was very underwhelming, I got the mushroom Wellington, the Wellington itself was nice but the vegetables (or lack of) were below average. Hopefully a one off as I can see there are plenty of positive reviews
Marie E . 2024-08-11
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A very cozy place. Very friendly service, and although we didn't eat there, the beer was very tasty and the menu items that came out looked fabulous.
Beatriz . 2024-08-08
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A great place for lunch. Atmosphere and food were very good. Mark and Archie were very friendly and welcoming. Will recommend this little gem to anyone. Aussies from Perth Western Australia
Debra Holst . 2024-08-02
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The service was very rude. We were not given a descent table despite being the only clients. The server said he is fully booked, however not a single person showed up while we had a dinner or aftewards. The fish and chips were burnt and tasteless. No sauces available. Overpriced for such a basic level of food and service. Never again. Avoid.
Kate . 2024-07-30
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Such a great pub set in a beautiful village where they filmed The Holiday. Delicious home cooked food and a welcoming atmosphere. Lovely service and lots of extra hidden little rooms to sit. This pub has a lot of character. Definitely worth the visit.
Cheryl Bird . 2024-07-29
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Good food, great service and lovely picturesque location
Gavin . 2024-07-29
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Heartily feel and amazing food thats topped with an exceptional service. Will most definitely recommend it and come again soon ✌️
Maxen Luis Martin . 2024-07-27
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Booked this for a Saturday dinner with my wife. This is the pub where scenes from the film "the Holiday" were filmed. Food was different from your usual pub offerings and served timely, hot and very tasty... Recommend the duo of chicken, excellent. After the main course we felt forgotten as it was 30 minutes before we were able to order desert. Pub has a lovely atmosphere.
Andrew Jeynes . 2024-07-23
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Beautiful little place! Really nice, calm atmosphere, amazing food and really friendly and welcoming staff. Highly recommend!
Doc . 2024-07-23
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The review was from me Nathan, Angela's husband. I was talking about my experience. You let Angela go just because you wanted only young pretty girls. I heard it from one of your staff members. That's discrimination.
Angela Armstrong . 2024-07-18
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Such a beautiful place in a beautiful village. I enjoyed my first visit and will certainly be back soon. I felt very welcome and looked after and the food was lovely. Thank you
Sarah Ransom . 2024-07-18
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Great local pub! This time was served by Archie, who might I say poured the perfect pint of Guinness and complemented with the finest pack of cheese and onion crisps. Definitely recommend! Thanks guys
Jack . 2024-07-13
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Such a lovely place to go run by a great team, my son and I always feel so welcome xx
Elana Greenwood . 2024-07-13
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I visited this lovely village pub for the first time yesterday evening for a Sunday Roast. I wasn’t sure what to expect with it being so late in the day but the roast was freshly cooked and delicious. I recommend the trio of roasts to get a taste of everything. The giant Yorkshire pudding was definitely a highlight and the service was great too. I will be returning for another Sunday Roast again soon. A lovely traditional pub in a beautiful little village - definitely worth a visit :)
Sophie A . 2024-07-08
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Fathers Day roast lunch lovely service from friendly engaging team and great food devoured by our party
Caen Suffield . 2024-07-07
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Under new management and you can feel the buzz! Shere is lovely so it's in a great location, but the friendly atmosphere of Shere transfers seamlessly into this pub. The facilities are great, the garden is a real sun trap but inside, you know it's going to be wonderfully warm and cosy during the cold winter months. Lovely to see traditional old pubs are being kept alive with young, energetic staff who will bend over backwards to ensure you have a really relaxing visit.
Patricia O'Rorke . 2024-07-06
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Lovely pub and the staff are great
Gi Ls . 2024-07-06
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Great service and atmosphere 10/10 would recommend lovely local pub
Floss Cox . 2024-07-05
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My wife and I visited here for lunch whilst visiting Shere. The pub looks great from the outside and the inside is lovely. As it was a nice day we decided to have lunch in the garden. We were disappointed by the appearance of the garden furniture which was very worn with parts of the table coming adrift. Also the flower planters were full of dead plants and weeds. If the management was to spend a little bit of time and money refreshing this space it would make a great difference. I must say that the food was delicious and the staff were really nice and friendly. If the garden was tidied up I would have no hesitation given the White Horse 5 stars next time.
Philip T . 2024-07-01
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We were 4 adults and a child. Sat in the garden for a beer before going indoors (booked table) and we all had lovely meals. Young ones meal was fantastic, a starter, a burger with all the trimmings and then an absolutely fabulous dessert for £9.00. Wow!!!. Next time we are in Shere, we'll be there. Great stuff.👍😁.
Alan Boucher . 2024-06-30
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It was wonderful and tasty, I will never forget this magical place full of atmosphere and if I have the opportunity, I will come back there for another feast and of course I will take my loved ones with me 😊 I RECOMMEND 👍
Magdalena Kaszewska . 2024-06-24
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£4.30 for a coke. You should be ashamed of yourselves.
ben g . 2024-06-22
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Great food with lighter lunch options. Fab service, a little slow but worth the wait. The bar man was super friendly and couldn’t do enough for us. They do mini puddings with coffee which is always good, and the coffee came with a cookie. Yum!
Skippy060 . 2024-06-19
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Went to the White horse for a birthday meal and had a most enjoyable meal with the family. As usual our server for the meal was the delightful Angela who is always attentive and nothing is too much trouble. Thank you Angela for enhancing the birthday meal with my family.
John W . 2024-06-17
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Charming a lovely place, in a 1425 house. Great food, great people, great place.
Federico Venier . 2024-06-15
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Turkey was a roast..in fact it wasn’t fresh turkey but a turkeu processed roll. food was cold, Yorkshire pudding over cooked and potatoes hard..all in all a dissapointment
Mark F . 2024-06-09
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I meant to write a review over a month ago after we took our niece for Sunday lunch at the White Horse. Josh was absolutely amazing. His friendliness and excellent service is very rare to find in estsblishments nowadays. We returned today and had an equally amazing experience, thanks to Josh again and to Marta. The service was excellent, the food amazing and the general feel just so welcoming. Thank you again for such great service and for providing a wonderful atmosphere. Will be back again for sure.
Irene Werner . 2024-06-06
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Friendly staff in a 15th Century building. A truly exquisite building within a quaint village.
Pi Qui . 2024-06-03
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Had a really great lunch, food was wonderful. Really enjoyed going there. Would recommend a visit.
Greg Nel . 2024-05-29
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DOG FRIENDLY!!! I absolutely love this place!!! 😍 Stumbled across it about 5 years ago and every time I go Guildford way I always have to stop in!! Always get a very warm welcome when we do!! Staff are just amazing. Love the history of this great pub and also filmed the holiday in there!! 😍 Food is just incredible every single time I've been highly recommended and can always go for a lovely walk around the village you won't be disappointed
kalie funnell . 2024-05-25
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The worst service I ever had. No one to serve us for a half an hour.
Filip . 2024-05-23
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The worst dining experience in my life. I was so sad and dissapointed with the attitude of a waiter and a bartender. After we are being seated and waited for around 20 minutes I asked whats wrong and can we order our food. I got a reply you are free to leave. I dont know what is happening in this pub but they are not only unprofessional they are also rude. Dont know how is this even possible but unfortunately it seems it is. If you dont want to be treated as I was and others who left the pub as well in that moment just avoid this terrible place.
Petra Novak . 2024-05-23
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Best pub/ restaurant I've been to in a while. Food was great friendly staff beautiful setting in the Surrey Hills. Well worth the drive to get there. We'll be back.
Ian Vandersluys . 2024-05-19
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It's been a while since visiting the White Horse, and our return was very disappointing. Welcome was underwhelming, the staff, scruffy, and the pace too slow, with first drinks taking more than ten minutes to arrive, and it was a very quiet evening. First course of two portions of crispy calamari had lost heat and barely warm, and it was losely arranged on too large a plate, not attractive. One main course, mixed grill was good, but again served on a cold plate, again poorly presented, and the requested mustard was a no show. The big disappointment was the portion of grilled seabass. Probably less than 4 ounces in weight and presented with 4 new potatoes and some vegetables.....not worth £19!!!. When raised with the staff we were told that it was prepared to the Chef & Brewer spec!. Well it's not good enough. We've used this establishment on and off for over 30 years. It is no longer on our list to return. For those of you visiting to celebrate " The Holiday" , its not like that anymore!!!!
GiovanniAquila . 2024-05-16
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Food and location were decent but the restaurant was very understaffed for a Sunday at 2pm. The fries and roast took an hour to come out, we had no cutlery or napkins, and there was just one worker at the bar.
Daniel Martí . 2024-05-15
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Staff super friendly & attentive. Shere itself is a lovely village, so it’s a great setting. No parking at pub, but free car park nearby. Menu was lacking salads / lighter options. We chose sandwiches as it was really hot weather & couldn’t face a roast or something similarly heavy. Sandwiches were heavy on bread, light on filling & mean on fries. Wouldn’t have again.
juliahl . 2024-05-09
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Well, you gonna find here firstly, The holiday movie 🎥, history punishment, great atmosphere, excellent food and drinks. 👌👌👌 Spectacular
Andre J Prando . 2024-05-09
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Excellent spot of lunch served by the wonderful Martha. Delicious well priced food in beautiful surroundings. The Chefs Board sharing platter recommended.
James C . 2024-05-06
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Food was top tier, best roast I've had in a very long time!
Edward Price . 2024-04-28
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Had to wait 2 weeks to get a booking and i can see why. Excellent food and cheaper than most lunches. Highly recommend the Sunday Roast. Xxx
Pauline Jubber . 2024-04-28
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Lovely pub in Shere. Top notch food and the kids like it too which is a bonus. Very nice roasts available and the puddings are great too. Lovely to sit by the log fire in the winter :)
Kevin Bell . 2024-04-27
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It's a lovely pub in a little village. The staff were friendly, Josh was great. The starters arrived promptly & were very nice. We had roasts as main & they were very nice too & good portions. Will definitely be back. Thank you
Vacation34316949675 . 2024-04-21
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Really nice place, amazing location
Jaroslaw Borys . 2024-04-21
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We were welcomed by Josh, our super friendly and attentive host and we enjoyed the best Sunday roast we’ve had in a long time - real quality food and great service. We opted for the roast trio (beef, pork, turkey) with Yorkshire pudding and crackling. The meat was tender and tasty, all veggies very well prepared. We also ordered a Cauliflower cheese side which was well worth it -delicious. A very pleasant experience all round - thank you
Catherine S . 2024-04-21
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Visited on Tuesday 9 April, and we had a delightful lady looking after us. Steak and Seabass superb as were our starters. Thank you and we will be back
8 Canterbury Road Ltd . 2024-04-10
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Walking town and strolled in. Best time here Only one guy serving but you'd Never know. Also the The Hoilday was filmed here The Food and atmosphere is Great
Anthony Schulte . 2024-04-10
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We came to have lunch on our wedding anniversary, 40 years after we came the day after we married. We were given excellent service and looked after with a complimentary bottle of Prosecco. Happy memories of Shere reinforced with a great roast. Thank you.
Ricky Williams . 2024-04-08
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We had some delicious Sunday Roast at this place. Friendly people with great service. Expect longer wait times on Sundays as they are generally short of staff, but the food is amazing
Reji Thomas . 2024-04-08
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Thought the location, service and prices were ok. My potatoes were a bit dried out and my mum struggled to cut her lamb. I think with a little improvement they could really shine
jinstone57 . 2024-04-07
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Wanted to celebrate out daughter’s engagement with an intimate dinner for the four of us - and Archie and Josh made it a night to remember ..... Fabulous food with suggestions from Archie, lovely cosy atmosphere in such an atmospheric olde beamed hostelry. In fact the menu was so good, including the vegetarian options, it was difficult to choose! Great evening guys, thank you so much as just the two of you waiting ,due to staff sickness , and couldn’t help enough. We’ll be back👍👏👏👏👏👏
prs2111 . 2024-04-06
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Great atmosphere and their own beer and cider were exceptional. Only issue was we were looking for a place to sit , as no one was seating customers when you arrive at the door and ended up in an area where we were not aware we had to pre book to sit. The waitress was very rude in chasing my family away from there, whilst we were busy bying beer. Maybe a good idea would be to have a reserved sign on the tables or just be more friendly when someone does make a mistake unknowingly. But I will go back again when in the area
Dawid Nell . 2024-04-06
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This spot was great. Really nice food and drinks. Lovely atmosphere and, of course, being in the setting of The Holiday! Ashleigh and Lou were fabulous!
Lúcia C . 2024-04-06
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4 yrs ago food great today dog s h I * chicken not cooked correctly, batter Hulloumi you can taste the fish & meat in the batter lol - minging. Like of not even basic junk. Chicken strippers the worst! Service was great young white English lad blk hair I’d employ him! Wasted talent being a barmen. restaurant food is pony at best! Processed junk, veg not fresh, to oily, chef needs sacking and jogged on. You won’t score points serving up this junk! Food in the army was better than this lol …
lordrichardk . 2024-04-02
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Fantastic pub in a lovely location. Friendly helpful staff and great food.
Chris Maxwell . 2024-04-02
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We had a lovely lunch at the White Horse today. Service was great. In particular Ashleigh & Lou were very attentive.
Laura Grove . 2024-04-01
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Delicious food, cosy setting and a friendly welcoming team. Ash and Lou were lovely, welcoming us on the day and accommodating our last minute changes to the reservation with a smile, as we were running a little late. The burger (Signature burger) was a hit, as were the chef’s specials of the day (salmon) and Kids menu. Highly recommend but be sure to book in advance at weekends as Shere is always busy and the White Horse is understandingly a popular pub.
ckb1977 . 2024-04-01
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It was a lovely lunch and fantastic service. Three generations aged 17 to 83. Shere is such a pretty village. 100% recommend.
Adele G . 2024-04-01
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We have just visited as a family for Sunday lunch and I have to say everything was perfect. From the food to the service it was spot on. We all ordered roast dinner’s and it came out piping hot and full of flavor, the service provided by Lou & Ashleigh was second to none they keep us laughing at every stage of our visit. Please make sure you book a table as it was really busy, thank you to the girls. Have a wicked weekend
PETER W . 2024-03-31
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Like a lot of others who have said here, their service is less than to be desired. I reserved the table for 2pm and was not given my table till 2:25pm and asked to have drinks when we were actually here to have food and we were hungry. Then the table next to us (that came after) got their starters and mains while we were waiting another 45 mins for mains (nothing special) only. Didn't stick around for dessert as I didn't want to wait another eternity for it.
Neha Solanki . 2024-03-31
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A really lovely Sunday roast and amazing service from Ash and Lou. They made our 2 children feel really welcome and special. Will definitely recommend and be back :)
Kate Barrett . 2024-03-31
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First time visiting Shere and have to say it wont be our last. From the moment we entered the White Horse and was greeted by a really happy/pleasant young man until we left everything was 1st class... the food was excellent just the right portion sizes and the service was even better.. well done to the management for employing such a happy team
Dawn . 2024-03-27
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Closed before the opening time says, don’t recommend
Anthony Williamson . 2024-03-26
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Fantastic . Food, Service and setting perfect. Couldn’t recommend more highly. Great banter from staff.
Daniel Lewis . 2024-03-25
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Had an amazing evening at The White Horse. We stumbled upon it during a spontaneous detour and couldn't resist the charming vibes reminiscent of "The Holiday." It lived up to our expectations with its picturesque country pub atmosphere, friendly staff, and especially the delightful manageress who took great care of us. The food was absolutely delicious. Highly recommend it! We'll definitely make a point to stop by again next time we're in the area. Truly a hidden gem worth discovering. Many thanks!
Amy . 2024-03-24
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Great place to enjoy an intimate date night. The service was amazing and felt very comfortable and looked after. The food was tasty and hot when arrived at our table. Will definitely be back again.
Jellybean831 . 2024-03-24
MORE AT TripAdvisor
Just had the most wonderful time at The White Horse! We ended up there by chance during a spontaneous detour and couldn't resist the cozy, holiday-like atmosphere. It completely exceeded our expectations with its quaint country pub setting, welcoming staff, and the incredibly attentive manageress. The food was simply divine. I can't recommend it enough! We'll definitely be sure to drop by again next time we're passing through. What a hidden gem! Huge thanks to everyone there for a fantastic experience!
ShamsaShamsa . 2024-03-24
MORE AT TripAdvisor
A friend and I decided to have lunch here a couple of Saturdays ago without a reservation. Upon arrival, the hostess informed us that unless we had a reservation, we couldn't eat here. Despite noticing a couple of empty tables, we respected their policy. However, after leaving and checking online, we found an available slot and booked up. We returned straightaway and were seated without issue. It left us wondering why the hostess didn't offer us a table when there was availability. The cherry on the top was being led to a back room totally filled with empty tables. If there was ample space, why were we turned away? Bad customer service, it just looked lazy. We had a nice meal, but it was an odd start..
Susan Longford . 2024-03-20
MORE AT Google
Lovely and cosy, very friendly staff and also the pub from the HOLIDAY!! Brilliant overall, highly recommend for a nice any season get away.
Evan Gosling . 2024-03-17
MORE AT Google
My husband booked this for Mother’s Day lunch, on arrival we were shown to our table in a small very compact part of the pub. The lady behind me actually said, were a bit too close for comfort and I couldn’t put my coat at the back of the chair. We were quickly asked for drinks and shown the menu, this was a special lunch for Mother’s Day. We ordered and our starters arrived, they were lovely and quite tasty. Our mains arrived soon after, I found my beef a bit fatty and my husband said he never got crackling with his pork. We then ordered our desserts, but they took a long time to arrive and we eventually got our desserts and mine was served with a soup spoon to eat a dessert was unique. Felt service was lacking, I know it was Mother’s Day but, also squeezing too many tables into a small area, says service was compromised. Shere is a lovely village and this famous pub really need to up their game to encourage clientele and not squeeze in too many people when they think they will get more people come in.
sunshineCambridge . 2024-03-17
MORE AT TripAdvisor
Service was lovely and nice drinks. The food was really underwhelming. We both had the pie, and they were obviously frozen pies and frozen oven chips, which I could have done at home. The gravy was watery, and we got two pieces of broccoli, two small carrots, and some peas. Come for a drink but not for food.
Jo M . 2024-03-17
MORE AT Google
My girlfriend wanted to visit this pub as it is linked with one of her favourite movies "The Holiday". The staff was really friendly and nothing was too much. we eat at a lot of Chef & Brewers and are rarely disappointed. Service was fantastic, speedy but not rushed. The atmosphere was great, low level lighting and the fireplace was roaring. Lovely, quaint, countryside pub. My girlfriend had the salmon salad and I had a rib eye. my steak was cooked perfectly. Brilliant selection of drinks in the bar, something for everyone. I had Peroni. Value for money and we will definitely be visiting again. Thank you for a pleasant evening.
mitchell s . 2024-03-16
MORE AT TripAdvisor
Outstanding food, generous portion sizes, lovely atmosphere. Will definitely be visiting again soon
cathy wilson . 2024-03-10
MORE AT Google
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