The White Horse in Guildford

Really lovely food, and excellent service by Mirabella who really looked after us. Nothing was too much trouble.

The most beautiful pub & excellent food! We were looked after by two lovely ladies (sorry I can't recall their names) but they were great. One of the lovely girls mentioned it was her first day of working at the White Horse & was so warm & friendly. The food arrived very promptly too!

This pub is by far the best our group has enjoyed for lunch. The waitress was charming , friendly (and pretty) though I’m probably not allowed to say that but I’m 73 so why would I care. The food delicious and the location is amazing.

I went to the White Horse on Sunday 27th April, had a lovely time! Nothing to complain about. Tabitha behind the bar delivered outstanding service! 10/10 from her :)

Had an absolutely lovely time! We were served by Mirabella and she was an absolute star, on it with any requests we had- highly recommend

Lovely spot and great place. Kelly was very helpful and made sure we had a great time.

Lovely pub, great beer and a good friendly service from all staff front of house. The food however is pretty average. Sirloin steak was cooked okay - not medium rare like I asked - and tasty, but oh my goodness, why can’t we cook chips anymore in this country?! Why do these wonderful things get overlooked. Why can’t a proper potato get “chipped” and fried, instead of a bag of oven chips lazily opened and half cooked? Half my plate was chips, so basically half my meal was awful and the other half just okay….. I’ve spent quite a bit of time recently in Spain, France and Italy. All made their chips/fries special, from potatoes, hand cut, and cooked, with care. Not this place! Won’t go back.

Tabitha is so lovely thank you so much love you

Amazing service and great food! Thanks Kelly for serving our group today coming from leith hill!

Where is just a beautiful place for which we have great memories. This visit we stopped with friends for a thirst quencher. The bar staff although busy with orders from tables did not engage while we were waiting at the bar and while we were happy to wait and once we were served the attention was good. The place did not feel busy enough to warrant such a wait. A glance up and to acknowledge customers waiting to give them some kind of expectation would have given a better service rating.

Had a brilliant family meal at the White Horse over Easter. The service was brilliant and the food was exceptional

Chill atmosphere, warm people and delicious food

Gorgeous environment, lovely staff, special thanks to Tabitha for excellent service, the new manager Luke has made the pub a lovely environment, especially with the option to buy duck food, creating a wonderful day in shere 🦆

Luke the new manager as well as the existing team, including Tabitha, Martin, Kirsty and Mira are a delight. There is always Great service and atmosphere 10/10 would recommend for any locals or visiting guests. I visit frequently and am always greeted with a smile. The team are so dedicated to there work and it is clearly shown by the warm vibe. They also have duck food available which is always a winner next to the lovely river!! 🐣🐣

Needed a quick meal before a funeral nearby - lovely welcome and service from Kelly and her male colleague whose name I didn’t get! Delicious steak sandwich. Will make a beeline for the White Horse next time we are in the area.

We really enjoyed our Lunch at the pub. Kelly was very attentive and made sure we were happy with everything. We had really tasty food, nicely presented and a great pint. Thanks guys

Lovely cosy atmosphere, great food and great service by Tabatha. Thank you, we’ll be back!

Luke and team are so lovely great beer selection, food was amazing!

Great beer stop . Lovely place to sit outside or inside and sit back and relax . Beautiful views and nice people. Cameron Diaz sat here in a Movie called The Holiday.

Went to the White horse for Mothers day, staff really friendly, good atmosphere nice and relaxed. Food was delicious we had the chicken burger.... so nice, tender and very tasty, we also had the poke roast that went down a treat. Staff went above an beyond to make sure guest were happy and had everything they need. We will definitely be visiting again.. Thanks white horse for making Mother day. ⭐️⭐️⭐️⭐️⭐️

Met up for a family meal, great pub with plenty of character set in a lovely location. Service was excellent and the food was brilliant, had a good selection to cater for all. We all enjoyed our meal and time for family chat and will return. I can recommend this pub on our experience

What a lovely little find! Really welcoming and friendly and our food was delicious we will definately be back! We found out it was the pub in the film the holiday thanks Tom for making us feel so welcome.

Excellent place. Second time dining there, very enjoyable.

Lovely roast dinner in a cosy English pub.

Empty pub si no atmosphere but rest food and service.

Popped into this pub as it was the film location for the hoilday and we wanted to visit. We had two drinks and some snacks and was very tasty. The pub it's self it very lovely warm and welcoming with a rustic feel too it. We loved the set up and the customer service was great We was also aloud our dog in and it had a little station fo give him a treat and water. We had fried and garlic bread which was lush. And sat in some really comfortable chairs. We definitely be going here again if we are in the area

Tom was very friendly and great service all round . Great food and great country pub. Would recommend to friends.

The Manager Kim was amazing. Perfect place to chill. So peaceful and such amazing history to this place to have a look at.

Really wonderful pub, beautiful setting in a lovely town. Staff are super lovely, food is excellent!

Food is a HUGE let down. Sunday roast just not good enough. Had the slow cooked beef rib. Inedible.

Just came in for some drinks, was served by a Kelly, lovely experience, lovely customer service, overall a lovely trip.

We had a great meal on Sunday for a friends birthday - the service by Kelly was fantastic, super attentive and friendly ! Lots of gf options too !

Thank you tabitha and kim for a lovely Sunday roast I want to say the rib of beef recommendations was really good. We will be back another day for a drink in the holiday pubb

Came for lunch today. I was with a 92 year old lady with very bad mobility. Despite not having a booking the staff were amazing. Got us a table that was suitable. Food came quickly with very friendly service. When we had finished the assistant manager, a lovely young lady helped by taking the wheelchair outside for me while I assisted the elderly lady outside. So refreshing that young people are so helpful and so polite. Nothing was to much. Food was excellent and very tasty. Would highly recommend

Margate and the team are amazing very quick service this Friday lunch time

Amazing atmosphere, the staff are so friendly and bubbly and so much happier since the new management change Came here for Friday lunch but will bring mum here for mothers day now

Very disappointed by the food, vegetables were completely destroyed and pie was very hard to cut, the contents of the latter were variable to say the least. Didn’t eat much of it at all. Did mention disappointment to the server who said she would let the kitchen know but did not offer any reduction in costs. Service was two ladies running around after lots of people, one of the ladies was fairly inexperienced at this venue I would say. One drink was incorrect and table was cold, cramped and wobbly. On the plus side, nice village and the beer was nice 👍🏻 Won’t be rushing back….

Reasonably priced, good food (lunch) Beautiful pub in a stunning village. Accepted BLC discount too. (Food)

Unfortunately I have to give a 1 star due to the rudest bar staff i’ve ever encountered at a bar. I asked the dark haired man in a blue shirt if they served hot chocolate (it was sooo cold!) and he blunty and abruptly replied ‘unfortunately not’ (which may not sound rude if you’re reading this, but I was so taken back by his response). He made us feel super awkward when we asked if there were any bar snacks. He absolutely ruined this experience as i’ve wanted to come to this pub for ages. I feel staff here need some basic customer service training (just be friendly!)

We didn't eat here just had a tea and coffee which was reasonably priced and quickly served. Very friendly welcoming staff. Only downside is the very limited parking in the village particularly on a sunny Sunday afternoon.

Charming place. Excellent food.

Popped in at nearly 3 pm on a Friday afternoon - seemed like a cosy spot! However, we then ordered drinks and were about to order food when we were told that we could only place an order in 20 minutes because the chef was too busy. We asked if we could just place an order now and said that we were happy to wait but were then told again that we could not order at all until the kitchen was quieter. I wish we had been told about the wait before we were seated, given menus and bought drinks - I think that would have been fairer to us especially since we had made it clear we were here for lunch. I’m afraid the service from the gentleman who told us this was also rather indifferent.

This is a great pub with friendly staff who are exceptionally hard working. From what I could see see one man was working the bar on a Sunday. I was sceptical at first thinking it might be a bit of a tourist trap with The Holiday being filmed here but the food was fantastic.

Due to getting lost en route we arrived a little later than we’d planned , unfortunately just as the kitchen was closing. However, we decided to stay for drinks and await the return of the chef. So glad we did. Lovely food and excellent service , would definitely revisit. :)

This pub felt about as welcoming as a locked door. It’s clearly a local haunt, and if you’re not a regular, expect some side-eyes and awkward silences. The atmosphere was colder than my pint, and the patrons gave off a ‘you don’t belong here’ vibe. If you’re after a friendly, inviting place, I’d strongly suggest looking elsewhere—unless you enjoy feeling like you’ve crashed a family reunion uninvited. 2 out of 5.

Such a nice place, the staff were so lovely especially Tabitha. The food was really nice and the restaurant just had a lovely atmosphere about it. Would definitely visit again.

Nestled in the gorgeous village of Shere, this is a great, dog friendly pub. Dining with dogs is allowed in the bar area and there is also a dog free dining room at the back of the pub. A scene from the Christmas favourite film 'The Holiday' was filmed in the bar area, just inside the entrance. The food and service are great. The village is a super place to spend a few hours, browsing and walking.

Came on for a lovely roast dinner last Sunday. We had the roast trio which was absolutely delicious. The staff were so friendly and welcoming. Tom at the bar was very chatty and made sure we had everything we needed. Absolutely loved the doggy station, was a really nice touch! Thank you!

Sat in the bar area by a door was freezing. Radiator was off there was a small heater. Roast potatoes were appalling there were like fried and stale awful !!!! parsnip was rock hard couldnt even cut it. I judge a roast on the roasties and they was bad. Slow cooked beef was amazing, and the swede mash and nice you had all the sauces to go with it. Kids mac and cheese tiny. Garlic bread was cheap and Not good and so was the one pig in blanket for £2.99 I think. Kim behind the bar was lovely and good at her job The other pub at the top of the village the roast looked unbelievable will try that next time

Went for a Sunday roast, staff were quick, attentive and very friendly. Will be attending again to enjoy this lovely pub and beautiful walks near by

Wonderful pub. Huddled by the fire where Camren had her date. Didn't eat.

We visited for lunch today. Was greeted very warmly by two lovely members of staff. They were very attentive, friendly and service was excellent. The food was great and arrived quickly and we had a lovely cosy table by the fire which our dog also enjoyed! Could not ask for more on a chilly day. We will definitely be back. Thank you

We always love this pub, amazing staff and ambience.

An idyllic PUB in an idyllic town. Apparently he became famous because of the movie, but it wasn't necessary... HE'S VERY CUTE!!! You can't eat, everything reserved, a few pints and continue the march through SURREY…. Time for GUILFORD!!! For the owners, surely yes!!!! 🤣🤣🤣

Always a great time at this pub !

The visit was a meal out for my birthday. It was my second visit & I'd always wanted to come back for a meal. I was very impressed with the menu. I'm vegetarian & my options were interesting & different from the norm which I really appreciated. The service was good and the pub itself was lovely & cosy. I love a quirky oldey woldy pub. I couldn't fault my visit.

Terrible slow service from the bar and the tables were covered in dirty plates and empty glasses. They didn't even thank us when we cleared a table for them!

Fantastic pub in a lovely location. Friendly helpful staff and great food.

We visited the pub off the back of The Holiday movie. However, the experience went way beyond that. When the 8 of us arrived we were told it was fully booked. Luckily we had a booking. The staff let us know they only had 3 staff serving so please bear with them. The service was 11 out 10. Just brilliant and the food was fantastic. Along with the village atmosphere, the family lunch was just brilliant. Thank you

Visited Ripley whilst house and dog sitting for family and went into the pub for the first time. The White Horse was a vey cosy pub with an open fire and friendly locals.

There's something really cozy about this pub, if it weren't for the staff. No hospitality like you would otherwise find in the country. The bar is full of people using glasses that no one seemed to care about. Apart from the staff, it is super cozy and attractive.

We booked for a Sunday roast yesterday. The atmosphere is really cozy and the village is very pretty. However, the service wasn’t the best, a bit slow even though it wasn’t that busy at that time (12:15pm) and the staff was not really friendly. The food was horrible. The meat wasn’t roasted instead, it was boiled! The potatoes were probably cooked the day before ( if not even before) they were very hard and not crunchy at all. We have tried a lot of Sunday roasts and this was the worst by far. I am sorry to say that.

Rude staff told me to fob off and they couldn't accommodate us, because we're not a local snob

What can I say, such a lovely place! Lovely atmosphere, great Service, food was tasty & fantastic drinks selection. Tom and the team clearly know how to deliver a perfect service. Will definitely be back again soon!

Was hoping for a lovely roast lunch and was sadly very disappointed. I don’t normally trust Greene King for quality food but hoped this would be better due to The Holiday crowds it attracts. The roast was one of the worst I’ve had, the potatoes were possibly out of the microwave?! Overcooked Yorkshire and beef. The lamb shepherds pie was inedible, as was the cauliflower cheese. Also had to return my glass of Shiraz that tasted like vinegar. Would definitely only get a pint and some crisps if stopping by this pub! Atmosphere is adorable - such a shame the quality is so poor.

App not working. Please don't use a robot for communication with a living peoples. Finally who pays the bill? The robot???

Unfortunately I can't say more because we didn't have the opportunity to eat there. You have to book. But they were kind in letting us visit the interior, which is really very beautiful and characteristic, in the diversity of the rooms.

Would give 0 stars if possible. Tried to book a meal here for a big family get-together, and as it was a large group had to fill out an online form. I heard nothing for 2 weeks and then just a bland email to say we couldn’t be accommodated, no explanation, no apology. This would’ve been our first visit to this pub but will never happen now! Extremely poor customer service.

Christmas festive menu advertised all over internet. Then I went there on Christmas Eve for my partner’s birthday and been told by the staff that they’re “saving the Christmas dishes for tomorrow”. Quite nice food, although bits of the dishes were not perfect, like cold fries and a hard puff for our mushroom pie. No service at all, nothing more than regular pub service, while on the website looks all so different

Such a charming pub with fantastic atmosphere Child friendly We did not have to wait long for our food Would recommend and will definitely return The village itself is too worth exploring

Guys, what happened, we used to come here for Christmas every year.... This may be the last time. Bad service and slow at lunch. Food burnt and no tasty . Please check who was cooking the 22th December ... Hope this helps you

Was really quite disappointed. Food was ok (although my meat was hot on the outside and cold ish on the inside); but the service was horrendous. I mentioned my meat was cold in the inside and the waitress wasn’t sure what to do. There was no apology, just a shrug, But the other waitress (I think possibly the manager), had so much attitude, and made you feel like you were an inconvenience being there. We would’ve stayed long but there was honestly a weird vibe and we didn’t feel welcome.

I was happy with my choice of food however two people in my party ordered the Garden Plot Medley and were disappointed it was cold - they were expecting it to be a hot meal - perhaps this could be more clear on the menu. The most disappointing thing was the Apple Tart dessert- this was hot but clearly just microwaved to heat. The pastry and apple were anemic and stodgy and not baked at all - it looked extremely unappetising. Also - the pub was very cold. We were sat directly in front of an old outside door which although closed, was very draughty. It’s disappointing that an old traditional pub with real fireplaces don’t have the fires lit on a winters day.

We had a great time, amazing food and the most fabulous service from Kim!!

Unfortunately I have to give it a 1 because of our experience. We paid for a starter which then we were told was not available. I asked the man at the till to just refund us for it, however he refunded our whole bill and made us pay again. Fast forwarding to today, it's been 5 days and none of us have received their refund and have to now take it up with our banks. I would've given this place a five stars if it wasn't for the fact that they took our money twice and didn't refund us

Tabitha and Tom were the most lovely servers and made my boyfriend’s birthday very special. Food was great and the atmosphere was perfect too. They ensured we had a good table with lots of space which I appreciated.

Beautiful setting, lovely fire. The food was amazing and the man working there was very friendly.

I had a fab time, service was amazing. Kirsty was a delight as was Tabitha, definitely would come here again. Brilliant atmosphere and was a sucker for that sticky toffee pudding as well. Yum! 😋

Great pub with amazing atmosphere right night to the river. We can in Dec during raining evening so didn't get full experience of river and outside. Staff are really friendly and helping. I had sharing platter and daughter the sausage and chips which looked great.

We came here because of the Holiday What a wonderful night I’ve had thank you to Tom Tabitha and Kim.

Tom and team were amazing, this place is on the way up from previous years

thank you tom for such a lovely evening, and thank you for the recommendation of the festive Beef cheeks it was amazing ❤️ i left my number on the receipt

First time here. Lovely pub and great setting. Kim really looked after us. We will be back

Excellent meal, good atmosphere

Our party of 8 enjoyed a marvellous festive celebration. We all agreed that Tom was an outstanding server with an exceptional sense of humour and terrific knowledge of the history of White Horse and the movie The Holiday.

Absolutely amazing service and Food .I would definitely recommend! !Great atmosphere lovely staff

They do the most powerful cooked breakfast ever!

We like the pub , we prefer the pub than sit in the restaurant ( same food ) Lovely people, great ambient ( Sometimes food could be better)

Really lovely vibe, all staff is so lovely, Martin was so attentive and made sure my drinks and food were correct and the chef, David made the most delicious food. Definitely recommend, everyone is always so welcoming and warm and Tom was so great when we ordered some drinks at the bar at the end of the night. 10/10 !!!

Cosy and friendly pub. Highly recommend.

Visited here with a friend of mine and received wonderful service from Tabitha! Such a lovely place and just beautiful decor!

Great beer selection and good food, we tried their festive menu and it was delicious! Served by a quirky lad Tom, he’s definitely a character to meet!

Tom was a wonderful server; we’d gladly return for his excellent service and the delicious food. The atmosphere was cozy, with just the right balance—not too busy, but with plenty of seating and a lovely fireplace adding to the charm.

Unexpectedly good food had by all, My sea bass was delicious. Excellent service by Thomas who was very helpful, attentive and entertaining! All in all a really great night out with friends.

Friendly staff, Tom served us in this beautiful village pub with great food options. We had a lovely meal this evening and a super shepherd's pie! Even luckier was the festive decorations had just gone up and it gave an even more romantic atmosphere.

Amazing pub but the costumer services was not so great. We believe it was the manager/supervisor the problem. Bar staff and waiters were fine. When we arrived we didn’t book a table and the manager/supervisor told us we couldn’t sit down as we haven’t booked and that all the tables were reserved. However we then went to the website to book a seat and all time slots were available after 15 minutes of us arriving. We didn’t understand why he didn’t want our sale as there was 4 of us in the party. If it was a booking only pub that’s fine but he should have told us please have a look online and not dismiss us how he did.

Thomas provided a formidable service

The White Horse is a lovely pub; however, every time we go there most of the ales are off or coming soon. It's 5pm on Friday and 3 of the four ales are off! The only one available is unknown to us and too strong. This seems to be the case every time we go there! No wonder it was quiet.

This is such a beautiful pub with such lovely staff. The place is being managed so well and we’ve seen great improvement in the past few months! The food is delicious and wonderfully priced for the quality, with a lovely atmosphere and such friendly service. Absolutely love this place!!

This is a lovely pub in a very picturesque village. I really enjoyed the 7-hour slow cooked beef rib and would definitely order that again! The brownie was also great! We were a group of 6 people and everyone enjoyed their meal. The staff were very nice. Just one small point for first impressions, no glass collection on the outside tables where we had to wait while our table was being prepared. All the tables were full of used glasses and bottles! But on the whole a very nice experience. Thank you!