The Swan in Basingstoke and Deane

Lovely staff great food. Will come back

We had a delightful Sunday lunch here - nice service and great portions! Good vegan options too!

Brilliant service from ollie !!

Weve been to this pub several times now and Is our favourite pub in this area. And we come down quite regularly. Good value and good food with plenty of variety. The staff are always helpful.

Lovely pub. Great food. Good value for money and the staff are very attentive.

Great food and service! Highly recommend going out for a meal here!

Lovely pub. One of my favourites. Really nice food with a good variety of options. The staff are really helpful and I think that it’s good value for money.

Such a lovely pub! Parking outside!! The loos are clean and smell nice! The food was amazing. I had the prime rib Sunday roast! Oh my god it was amazing!!

Great food, lovely clean pub and very reasonably priced. Will definitely come again.

Food was hit and miss. Belly pork delicious but fried cod a mean portion with too much batter. Service friendly but painfully slow. Not waiting staffs' fault, only two of them for a very busy lunchtime. Seems to be the norm these days, management should look to themselves.

Excellent, from start to finish 👍 The sticky toffee pudding was everything I'd heard it was, absolutely delicious 😋

We visited early doors so diners were thin, Ollie looked after us well. Personally a good selection of menu choices were available and they arrived at the table hot and well presented, good value for money and, these diners (us) left well fed.

4 of us went for Sunday lunch and we were served by Ollie. Our meals were excellent the service was brilliant - we will be back again - thank you!

Happy to take your money and then tell you a dog is banned? Awful business!

Ollie Richard David and Kaitlyn were fantastic. Great atmosphere great food and beer!!

Came for breakfast- very friendly, nicely presented and delicious food.

staff were lovely as always , efficient service and delicious food

another 10/10 visit to the swan. Christmas specials is just what you need. Once again staff very helpful.

Great evening spent with family. Food was amazing and great drinks. Brilliant service from Ali and Ollie very friendly and welcoming.

Lovely atmosphere, great food and wonderful service. Kaitlyn was very attentive and helpful!

Just came here for a Sunday meal & it was a lovely day. Ali was our server and was amazing. Highly recommend

Good food, although my friend ordered roast and got frozen packet veg while I had fresh with mine. Service good initially but slacked off.

We live in the village but have't been for a while. Lovely food and good service. Couldn't ask for more. A great improvement

We came across this pub after not being able to get into a couple of places in town and we are very pleased we did manage to get a table here .We were a party of 8 and Ollie and Maddy made us very welcome.the food was delicious,we had a mixture of meals as we had children with us the service was efficient .The swan pub is definitely a pub I would be happy to visit again .

We turned up on spec with no booking. Maddy looked after us extremely well and was very professional. All three of us enjoyed our meal and will return.

We have always visited The Swan in Basingstoke. Recently been there back to back with different company😅 The service was really good and they were quite attentive and not to mention the excellent food choices they offer. Oh yeah and both days we were greeted by Ollie, such a friendly staff. Thank you so much for such lovely meals. Keep up the good work!👏👏👏💪🏻💪🏻💪🏻🙏🏻🙏🏻🙏🏻

Staff were nice, food was tasty, they were very accommodating of restricted dietary requirements, its dog friendly and has a decent amount of parking too. Will definitely be back!

Nice quiet, cosy country pub. Great location, lots of parking. Friday lunch time visit & was very happy with the food & the service. Both had daily specials.

Great service from Maddy, she delivered the lack of toad in the hole or pear frangipane from the specials and was very attentive, checking in to see if we wanted more drinks too! We will be back for that toad 😆

I come to the Swan very regularly, food and drink always outstanding. Staff are welcoming, very friendly and chatty special shoutout to Maddy!!

We visit The Swan about once a month for a family meal as a treat. Never been disappointed! Great menu with plenty to choose from and on top of that always have a specials menu that changes regularly so always have something new to try. Game mixed grill was excellent and cooked perfectly and as always the kids meals were great. Service is always friendly with drinks kept topped up and desserts always delicious. Couldn’t recommend The Swan enough. Keep up the good work!

Brought my parents here for a Sunday roast and we all thoroughly enjoyed it. Food was lovely, hot and well priced. A special mention to Ali who looked after us. Very polite and her customer interaction was lovely and a credit to your restaurant. Many thanks Gary Berntsen

Great customer service, in particular Ollie who helped me at every request. Will be coming back again in the future for sure.

This place is awesome and friendly. Alli Simon and ollie make this place fell warming and welcoming. The roaring fire is what you need after a day working outside to dry off with a pint of guiness

Another great meal and service. We love it here, thank you Debbie 😊 xx

The food was OK, not special, and it took well over an hour to arrive. During the protracted wait, we were encouraged to purchase additional drinks. I can only surmise that the Swan was understaffed on this occasion. We left without ordering dessert.

Good food and lovely staff! Our order was delayed due to technical issues, so they kindly gave us some money off the total amount. Tasty food - but it is on the pricier side!

Took my elderly parents to the Swan for lunch, our sixth visit. Ollie was very friendly, the food was quick and very good. Friendly atmosphere. Will definitely return soon.

Amazing meal. Accommodated for a last minute booking of 9. Quick friendly service the two young lads were polite and helpful. Food was amazing, perfect size portion, quick service and tasty. The Cheese & bacon burger 😍🤤 that burger was to die for. Thank for a great meal be back soon

Great friendly staff, very helpful and patient with kids! Fantastic choice of quality food for all ages, good size portions too. Great choice of drinks all well priced for what you get. Highly recommended

Friendly staff. Sat in the garden but on a main road so all you hear is cars. Wine was a bit harsh for a Pinot. You also have to pay to park.

Was in the area and chose this pub for a drink and meal. Was welcomed like I was a regular. Staff for friendly and very helpful. Wide selection of drinks. The menu was amazing. 10/10 for the food and service. Will definitely recommend to friends and family and will most certainly visit again. Keep up the good work. Thank you all for your service. A🌟

Lovely meal at the swan, good value, excellent service from Ollie m

Family lunch, waited an hour for food after ordering, no sight nor sound of any staff after this, so we all went dry on our drinks.I ordered the pubs version of Hunter's Chicken, which was dry,other family members said theirs was 'nothing special'.The exception was the steak, which was reported as being 'bloody lovely'. We chose this pub as it was a family member's local and they have eaten there frequently and always enjoyed it.The garden was very busy as we left, but when we arrived and ordered, neither the inside dining nor the garden was busy.Not in a hurry to return, and was very disappointed as the lunch was a birthday celebration for two of our group.

Had to wat 55 min for the meals to arrive. As we had another appointment we had to hurry our meals. When it did arrive some of it was over cooked.

Lovely pub with fabulous food. Staff very polite and go over and above to make you feel welcome. Nothing is too much trouble. Love this place 😊

I am very disappointed in The Swan. I booked a table for myself, my daughter, my friend, and her dog for today, 02/09/24. When I made the booking, I asked in the 'special requests' section if we could be seated in the area where dogs are allowed. I also searched the website to see if there were any restrictions for dogs. There were not. However, once we had dined and paid, we were told that my friends very well-behaved, muzzled XL Bully would not be welcomed back next time because he is a banned breed. This was very upsetting for my friend to hear because if we had been informed of this beforehand, we would have gone elsewhere. What was initially a lovely lunch was ruined by one person's decision to discriminate.

I visited the Swan At Sherbourne last week, I have been to this pub numerous times simply because the atmosphere is very friendly with efficient and professional staff

Went in Monday for a late lunch. Great service provided and the chicken and bacon sandwich was delicious. Cannot wait to be back. Would really recommend going here.

Today Saturday 31st August we attended for breakfast. We were served by Debbie, who was extreamly afficiant.A very kind, friendly and caring lady who took the time to listen to old stories from our mother. Debbie was so kind and thoughtful, and a credit to your company. Thank you Debbie.

Lovely looking pub with great beer garden. Once again the food at the Swan was very poor. Had the glazed pork from the specials board, very dry meat and a super small portion of veg. This place deserves to be so much better than it is.

Nice meal staff very helpful couldn't have done more

Friendly, welcoming and looks amazing from the surface, waiting staff were brilliant then it all changed... Overall the worst experience I have had in a very long time! When we arrived at 6pm, the table was not ready so waited in the bar, only 1 person serving so waited an unreasonable time to get drinks by which time our table was laid. We ordered food at approx 6.45pm, bear in mind just 3 adult and 2 childrens main meals, no starters or fancy platters. We eventually received our food at 7.50 pm by which time the kids were grumpy, tired and not hungry. Well what can I say, eventually when the food did arrive, I have never seen such a mess. I ordered a mixed grill with a 6oz RUMP steak cooked blue with a side of grilled, flat garlic butter mushrooms in a creamy garlic sauce and jacket potatoe. My steak was NOT a rump more like a cheap frying steak, cooked well done and non edible. I asked 3 times for butter for my JP, did not get this, I returned my steak to only get what looked like the same one warmed up so even more over cooked. After 15 minutes, I asked for my side of mushrooms, it appeared after another 10 minutes...picture this...2 flat mushrooms, slimey and shrivelled in a dish, no garlic butter or GF bread as described on the menu, a curdled jug of what looked like the dregs of the creamy sauce thick with a dried on skin! Definitely not grilled more pan fried or microwaved. Also no grilled tomatoe 😪 Next came my Daughters cheesy tomatoe pizza that was a Chicago Town pizza with NO cheese present and microwaved to an inch of its life. The base was like cardboard and the so called tomatoe base was inedible, the chips were bland, oven cooked and tasteless! Out of the 5 meals, possibly 1 was ok, not hot or cooked to temperature but atleast 1 of us did eat! The waitresses were apologetic, obviously embarrassed about the wait and standard of the food. We were advised on leaving that the manager had forgotten to inform the kitchen of a large pre order that took priority so we ended up with being a second thought with what appeared to be the scraps of the kitchen! Absolute mess of an experience and having travelled over 3 hours to visit family, we definitely wont be returning. Lesson learned, always read prior feedback!

Very pleasant evening. Good waiter service, very friendly.

Another great meal at the Swan. Good food, good value for money and friendly staff. There is a good amount of choice on the menu so there’s something for everyone.

Had a lovely lunch here with my friend, really good service, Ollie was great! Very smiley and friendly. Food was warm and tasty.

Popped in for a quick bite to eat. Sat in garden. Lovely atmosphere. Food was great. They were busy so was told about a 45 min wait for food, came out in roughly 20 and was delicious

We were celebrating my grandads birthday and the atmosphere was lovely. The staff Honee and Ollie S behind the bar worked so hard, they were very busy and rushed off their feet but remained calm and friendly and made sure we were very looked after.

I loved this place tonight! Lovely waitresses and food!

Half empty car park, empty tables, but only taking bookings because of low staff.

This was the first time we had tried brunch at the swan, Simon the manager gave us excellent service, as did Ollie I was very impressed with the level of hospitality and could not fault them on anything, also the head chef Richard was extremely quick in getting our food to us and gave us personal service by bringing our food to our table, I would highly recommend the swan and will be going back agin, thank you Simon Ollie and Richard

Been coming hear for a few years and always receive exceptional service. Ollie, & cally always happy to help and serve with a smile. Recommend this place for a relaxing drink and excellent food

superb service from ollie today , we love coming to the swan and are regular visitors

Excellent service. Thank you to Ollie and cally

I can't complain about the front of house staff but the food at The Swan is in dire need of care and attention. To start the Calamari was like leather, increidbly chewy, oily and not prepared correctly. The Cottage Pie croquettes were ok, but tasted very oily, lik the oil in the kitchen hadn't been changed in weeks. For main courses we were brought out the incorrect orders, the kitchen took these back and corrected. My partners order was correct but was taken back also, her steak was left to stand whilst my order was corrected. We weren't shocked when her steak came out tepid and overcooked. I thought taking orders on ipads would take out mistakes like this, they seemed more bother than it was worth, maybe consider bringing back a pen and paper. The worst offender was the Halloumi fries, these were battered in clearly the same batter as the fish and chips. So we had to dine on fish flavoured halloumi fries, practically inedible and disgusting. We did tell the staff that we had no allergies at the start but thank god because this cross contamination could make someone incredibly ill. We were offered a complimentary dessert as an apology, this was fine, clearly a brought in Bakewell Tart. I did check the bill before paying and the dessert hadn't been taken off, so this was corrected.

I ordered chicken leek and cheese pie the pie was stone cold when it came so I sent it back I was sat there like a lemon while everyone else was eating their food waiting for my food to come back.my son had a sirloin steak which he said didn't taste nice so he didn't eat it very disappointed used be lovely place for food but sadly not anymore.

Came here for breakfast and was so pleased to find a dog friendly pub. Service and food were excellent.

Went to the Swan for dinner with my daughter, the food was excellent and the waitress Honee was very polite and helpful. Will definitely be coming back.

Visited midweek which might explain some of this. Distinctly average visit to what should be a lovely country pub. Several items were off the menu and what did arrive wasn't cooked well. I had the sausage and mash and the sausages were very small and very overcooked. The staff were arguing with each other and took ages to take our order.

Ollie behind the bar, very friendly, remembers the order! Top guy!

Gone from great to slow beenover an hour still waiting . Food. Gone from 5 star to 3

Amazing pub food, great staff. Im a carer who regularly takes my client here for dinner. They are very adaptive, my client is a wheelchair user who also requires a soft food diet. They are very friendly and will happily cook the food a bit longer to make it softer for her. We are regularly looked after by charlie, she is a lovely staff member and very respectful.

Food was very good. Let down by service, busy Saturday lunchtime but only 2 girls waiting tables. Strange way to serve Bacardi and coke,came as coke in pint glass with a shot of bacardi in small tumbler.

Beware, rocket leaves were so bruised and damaged it was mushy & discoulored. Steak sandwich was chewy & over done also served with bad rocket. Chips are good. Topped off the experience with graffiti in loo cubicle that I believe was there months ago. Waiting Staff were nice and smiley.

After visiting The Vyne, NT property my wife, brother and sister law and I decided to have lunch at The Swan in Sherborne St John. It wasn't very busy, but the service was slow. It took forever for our meals to arrive, my brother in law and I had lamb shank (delicious) and my wife and sister in law Sea bass. The vegetables we not cooked properly and their potatoes were nearly raw and the fish tasteless. They decided that they didn't want another meal and didn't pay for their meals. The two ladies were bitterly disappointed especially as they were looking forward to it. My sister in law, who's a chef said she would have been embarrassed to let those meals out of her kitchen. Needless to say we won't be returning. The only reason I gave a 2 star was because my brother in law and my meals were delicious, so the chef can cook. 😡😡😡

Amazing food for brunch. Food very tasty!!!! Brilliant staff nothing too much effort. We came for brunch and the food was very tasty. All freshly cooked, couldn't fault it. ❤️💙

Regular here and always have excellent service!!

I was cycling and saw this pub so popped in for lunch. Waited at the bar - no one was there to serve me - eventually someone came up and just said bluntly he couldn’t take my food order as a big table were about to order. I said I’ll find somewhere else then as he was so unhelpful - he just said ok - no apology or even asked if I’d like a drink! If you can’t cope with being busy you deserve to shut! Avoid unless there’s no one in there. You might get served.

BEWARE! Food cooked off premises and trucked in. All they do is heat it up! Husband had a lamb shank dinner (not cheap) and it was part FROZEN!!!! You have been warned! Reheated precooked garbage!!!! Server explained it was because they don’t cook it there, just reheat it. We could tell obviously though. My dinner was a chicken burger and chips on the side were stone cold and soggy. Probably microwave chips too! Unbelievable and diabolically BAD FOOD. Be amazed if we don’t get food poisoned from all this reheated precooked off premises food!!! ABSOLUTELY my worst food experience of the entirety of Great Britain.

Went to the Swan for father's day, served by Ollie, he was really attentive and cheerful, lovely service, food plentiful and atmosphere was nice.

Food was excellent. 5 of us all had very good meals and staff were great, all very attentive. Would highly recommend.

Good food, Great service from Charlie. Well worth the visit.

Fabulous family get together on Sunday. Joe looked after us so well and the food was delicious (especially the lamb shank roast dinner). Thank you .

Scott was our waiter for the evening. An asset to the pub. Professional, helpful and adding to a great evening. Thanks Scott.

Food was sub-par and the crispy squid starter was extremely small portion. Service was non existent. Good atmosphere.

Decent pub food. Hard to get staff’s attention. Perfectly fine if you keep expectations low.

Had an excellent meal here Service was good Atmosphere superb

The service and consideration shown on what was an extremely difficult and emotional day was very touching. In addition, the food was excellent quality.

Had the signature burger, fantastic. Our server Ollie was brilliant even tho the poor lad was carrying a sporting injury. Really nice fella. Get well soon mate.

Lovely little pub, very welcoming

We have been to a few Greene King pubs recently and have found the food and service to be poor. The starter was missed from our order and then told they had sold out. The mains took over an hour and when they arrived the meat was over cooked and had been left to stand the pork belly was more fat than meat and vegetables were hard.

We were there yesterday 5th May. We thought that the food was very poor quality. Roast Loin of Pork fatty. Roast potatoes were dreadful. All in all very disappointing

Staying at the Premier Inn next door for the rugby. The food is superb. Would definitely recommend the fish and chips. Massive portions and great value for money. Great selection of beers and ales. Ellie our server was an absolute delight and joined in the laughs and the jokes. A credit to the team. Would 100% recommend The Swan to anyone visiting in the area. Bar staff happy to recommend where to enjoy a drink after the rugby. We will be back next time Hull FC are in the area.

Went for a Sunday roast which was communicated to us that they had run out of roast. Waited 20 minutes for a drink to have the entire 2 litres of beer and other fizzy drinks spilt into my wife’s lap, all over my phone and other bits. Now, it is normal for accidents to happen and the waitress serving us was most apologetic but to not have anyone from management come over to us was not good at all. Not a word not a mention. Then to have to wait for replacement drinks, be told that everything including burgers was sold out is just not good enough service in general was sub par. Update. I since emailed the address in the reply and still no response.

Severely short staffed, was told we cannot order starters or deserts as short staffed in the kitchen. However, the main I ordered was delicious and have no complaints about the food. Maybe sort out your staff as many people were waiting at the bar to order drinks for a long time and there were no bar staff to be seen

It's a family friendly and dog friendly pub. Nice bar area, restaurant section and large pub garden which is lovely in the summer for drinks.

Our first time to this pub I am very reluctant to have sunday lunch when I go out as they are usually very disappointing. But having seen some of the lunches as we were being seated I thought I'd give it a go. I chose roast loin of pork. It came on a hot plate, well presented, decent home made Yorkshire pudding,nicely cooked vegetables, duck fat potatoes although a little pale, were tasty. Decent amount of pork which was tender, nice crackling too. Gravy although packet (all are these days) was ok. Really enjoyed it. I wouldn't normally have a dessert ,but on the strength of my lunch I decided to have one. A caramel, chocolate Sundae. Although a simple dessert it was very tasty. Usually desserts in other restaurants are a ridiculous price of £9 -£10 and are very poor indeed. So I was pleasantly surprised at £6.75. We really enjoyed our lunch and we definitely return.

Fabulous place to visit for a nice drink and have lunch. Staff so friendly and accommodating.

The Swan is always up and down in terms of quality of offering, I say this as a customer of over 20 years. Right now it is in a deep down phase. Popped in for lunch a couple of days ago. They have a small "specials" menu, but even one of these was "off". I chose another one, Salmon, and this was served with a tiny quantity of boiled potatoes which were green, only fit for the bin not a customers plate! From memory I think they were meant to be Hassleback and in which case they couldn't be further from the advertised menu. How this left the kitchen I have no idea, but nobody came to ask if it was ok and at the end of the meal nobody came to clear the table either. I asked for a glass of Chianti (from the drinks list) the barman said he had never heard of it and asked if it was red! Right now I would avoid the Swan and definitely not eat there. As it is a local I may return for a drink in the garden when the weather improves as I like to support local business, this place needs much better, or indeed any, management.

I like the swan, especially that they’re dog friendly. I ordered two portions of chips for a light snack for the kids and they came out as tiny portions. Not enough to go around which was disappointing. I asked the waiter if they could add a few more which there was plenty of room for in the bowl but he said no. Again disappointing as we don’t usually have a problem here