The Swan in Basingstoke and Deane

Ollie was excellent, really attentive and very friendly! Would highly recommend.

Great food and polite service again! Always goes down well when go here for a family meal out!

We’ve visited the swan pub several times now, we called in to the swan when we are visiting family in the area, the food at the swan is always good, the staff are always so friendly and welcoming, the day we called in at the swan the weather was beautiful, so we found a seat in the garden area which is lovely, lots of seating and tables, also which is helpful it’s a dog friendly pub,

We had a nice meal out in the garden in the sunshine today. As per my previous experience at this pub, the food was lovely and the staff were really helpful.

I come to the Swan very regularly, food and drink always outstanding. Staff are welcoming, very friendly and chatty special shoutout to Maddy!!

Lovely traditional old pub and restaurant. Service was very friendly and helpful. The quality of the food was excellent. Clean plates all round (5 of us). Looking forward to going again

Great place, super tasty food, I recommend it

A beautiful village pub and restaurant 😀

Our today's visit at Swan was a far away from what we expected. My husband and I waited an hour (!!!) for our mains. The order wasn't complicated. We orderd drinks (jouice and tea), 2x soups and 2x mains. It never happened to us we had to wait so long for our disches. After we finshed we felt like staff was avoiding us, because noone took our empty plates for a while and noone looked at us if we need something. And the worst part was, people who came at the rastaurant after us have been served earlier. Whole visit was far away as it should be. Defenitely not recomended and will not come back.

Visited the Swan for lunch today and was lovely. Beautiful sunny day so will definitely be back when the weather is warmer to enjoy a nice meal in the garden. Today I had cod and chips and was not disappointed. Staff friendly and service nice and quick.

Plenty of staff, severed in a timely manner, hospitality at its finest. busy Saturday lunch !

Been to place a few times over the years last visit was appalling the attitude by ollie was appalling you could tell he did not want to be there untill payday

Ollie and David were very attentive and hospitable all evening. No request was too much bother for them and they made us feel very welcome. We shall be back!

Fanatic Sunday lunch. Really tasty food. Lots of menu choices. Good portion sizes. Lovely atmosphere. Friendly staff

Visited for lunch on a rainy day the pub is really quaint lots of parking which was great there is a great garden but on the day we visited it was raining so I’m guessing in the summer a nice place to sit outside service was super friendly the bar area is really warm and welcoming I had the steak pie for lunch and it’s was really good big portion and piping hot would definitely recommend

Lovely food that came very quickly. Great service from Ollie

Lovely warm welcome received when walking into the pub. Drinks ordered, and arrived quickly. Great choice on the menu, when food arrived it was lovely and hot. Very friendly team. Thanks to Ollie & team for great service as always.

The Swan is our go-to for yummy gluten free options. The management team go above and beyond to make it an enjoyable visit. The decor is lovely, toilets clean and the garden area is fab in the warmer months. The Sunday roasts are worth their own mention!

Popped in for a drink nice pub good selection of drinks

My wife had an operation scheduled at Basingstoke Hospital on 15th Jan - was a major op re cancer diagnosis and went on for 5 hours. We stayed at the hospital for 2 weeks in total. While she was in surgery, i went for a walk in the countryside to take my mind off events - after an hour or so of walking, i ended up at the Swan (i had looked it up before starting walk!). I was warmly welcomed by the staff there, who were really helpful as well as accommodating ( they helped me with where to find a local village shop and post office) While there, i noticed a promotion on the website regarding AllTrails where you used their app for a local walk and ended up at the pub for a free breakfast. So, on the Friday morning, i completed another long walk, helped by All trails, and arrived at the Swan for 9am. I had a lovely breakfast, eggs Benedict, presented beautifully and really tasty - and although tempting, resisted having a pint with it… 9am just too early! I came back the following week for a sandwich at lunchtime - again, lovely food, well presented and tasty! Thank you to the Swan - i would thoroughly recommend to anyone wanting a warm welcome, great food and a well deserved drink - whether you’ve had a long walk in the country or just driven there. Will definitely be back.

Always coming back to this place. Simon and Lily are great. Accommodating and quick service

The high point was the very helpful member of staff I met on arrival. She set a table convenient for the accessible toilet and entrance to car park ( I am disabled so this was important to me). The meal my daughter and I had were awful. We ordered Sunday roasts. The advertised garlic & rosemary duck fat roast potatoes were tiny and clearly frozen roast potatoes and tasteless. The roasted root vegetables amounted to a tiny frozen parsnip, again tasteless. The sausage meat stuffing was approx. 1 inch by half an inch in size and so hard it couldn't be eaten! The carrot and swede mash, well it wasn't mash at all... it was tiny pieces diced and very minimal portion size. There was a forkful amount of cabbage. The crackling was not real crackling and aprrox. 2 inches by 1 inch square shaped. A very poor meal in quality, quantity and tasteless. This was my first visit to this pub and certainly my last.... my advice is to steer clear and drive on by!

Unbelievable Monday lunchtime meal. Will be back very soon. Thanks to the chefs

Lovely food .Maddy and Ollie very pleasant staff

Waited long time to get served yesterday. Lack of staff only 1 chef. Edit: didn’t even manage to order a drink. Not one single staff showed.

Lovely lunchtime meal out for 4 plus a 2 year old for main and dessert. Great menu selection, child-friendly pub, and decorated to a high standard. We received good service from Ollie and Kaitlyn and had a great time. Thanks!

Thinking of going to the swan. DONT! We waiting over an hour for 2 burgers to come out which then came out with burnt buns. While we waited 8 other tables left due to the wait of the food.

We ‘re Swan regulars they never fail Took grandkids for breakfast with Santa last week the little ones loved it it was very well done and the team were amazing plus the grown-ups got to have a scrummy breakfast so it was a win-win for all well done Swan

This was our first visit to the pub and we were disappointed. Very slow service for food which was nothing to shout about and no apology when questioned about why the main course took nearly an hour and a half. We'll probably be back for drinks but will stay clear of the food.

Came for a Christmas dinner with family, the food was absolutely fantastic, and came out very quickly too despite the server saying it might take a bit longer. Ollie and Kaitlyn were spectacular, very friendly and made sure we were all okay. Thank you all very much, really memorable meal!

Lovelybpub with great food. Service suffered in pre Christmas rush with several large parties in. That said right from the off they advised of an hour wait for food and gave us the option to try elsewhere. We didn't and were glad. Greene king winter warmer was lovely!!

Christmas menu! Couldn’t wait to try the Christmas menu as soon as it started and was not disappointed. Beef cheeks were amazing as were the king prawn starter. Now serving mulled wine which I look forward to each year and an alcohol free version available too which is great. Great service as always cannot recommend enough!

Fantastic evening again at the swan, great service, great staff, great food, back again Wednesday can’t wait. Big up to the staff here - your great!!!

We were welcomed and served by Ollie who went out of his way to make sure we enjoyed the food. The pub is gorgeous the ambience perfect. We will definitely be going back and it is dog friendly inside and out with lovely walks surrounding it to walk off those extra calories. Thank you Chef and Brewer

Me and my husband went for our anniversary on Sunday at 2pm, was very disappointed with the quality of food and the service was very slow, our visit was 2 hours for 2 courses. I had the Ham hock because a few items were unavailable, this came with honey roasted veg, well actually it was 1 carrot and half a parsnip, the brussel sprout were frozen one's, Ti's the season for Brussels!!! Yet they were frozen. The mash potato was most definitely powederd mash. The dessert was also frozen fruit!! Extremely disappointed, The Swan has always been a great place for its food over the years, so come on The Swan get some fresh vegetables.

Beautiful classic pub with a friendly atmosphere, great staff, and a great range of food and drink. Always make you feel welcome. Love this place for an evening meal or just to grab a lunch on a summers day. Can get busy sometimes but that's only a sign of it's popularity. :)

We out bday meal was not informed short staffed had a diabetic member family waiting hour for food upset daughter who learning disabilities as well

Lovely staff great food. Will come back

We had a delightful Sunday lunch here - nice service and great portions! Good vegan options too!

Brilliant service from ollie !!

Lovely pub. Great food. Good value for money and the staff are very attentive.

Such a lovely pub! Parking outside!! The loos are clean and smell nice! The food was amazing. I had the prime rib Sunday roast! Oh my god it was amazing!!

Great food, lovely clean pub and very reasonably priced. Will definitely come again.

Food was hit and miss. Belly pork delicious but fried cod a mean portion with too much batter. Service friendly but painfully slow. Not waiting staffs' fault, only two of them for a very busy lunchtime. Seems to be the norm these days, management should look to themselves.

Excellent, from start to finish 👍 The sticky toffee pudding was everything I'd heard it was, absolutely delicious 😋

We visited early doors so diners were thin, Ollie looked after us well. Personally a good selection of menu choices were available and they arrived at the table hot and well presented, good value for money and, these diners (us) left well fed.

4 of us went for Sunday lunch and we were served by Ollie. Our meals were excellent the service was brilliant - we will be back again - thank you!

Happy to take your money and then tell you a dog is banned? Awful business!

Ollie Richard David and Kaitlyn were fantastic. Great atmosphere great food and beer!!

staff were lovely as always , efficient service and delicious food

Came for breakfast- very friendly, nicely presented and delicious food.

Great evening spent with family. Food was amazing and great drinks. Brilliant service from Ali and Ollie very friendly and welcoming.

Lovely atmosphere, great food and wonderful service. Kaitlyn was very attentive and helpful!

Just came here for a Sunday meal & it was a lovely day. Ali was our server and was amazing. Highly recommend

Good food, although my friend ordered roast and got frozen packet veg while I had fresh with mine. Service good initially but slacked off.

We live in the village but have't been for a while. Lovely food and good service. Couldn't ask for more. A great improvement

We came across this pub after not being able to get into a couple of places in town and we are very pleased we did manage to get a table here .We were a party of 8 and Ollie and Maddy made us very welcome.the food was delicious,we had a mixture of meals as we had children with us the service was efficient .The swan pub is definitely a pub I would be happy to visit again .

We turned up on spec with no booking. Maddy looked after us extremely well and was very professional. All three of us enjoyed our meal and will return.

We have always visited The Swan in Basingstoke. Recently been there back to back with different company😅 The service was really good and they were quite attentive and not to mention the excellent food choices they offer. Oh yeah and both days we were greeted by Ollie, such a friendly staff. Thank you so much for such lovely meals. Keep up the good work!👏👏👏💪🏻💪🏻💪🏻🙏🏻🙏🏻🙏🏻

Staff were nice, food was tasty, they were very accommodating of restricted dietary requirements, its dog friendly and has a decent amount of parking too. Will definitely be back!

Nice quiet, cosy country pub. Great location, lots of parking. Friday lunch time visit & was very happy with the food & the service. Both had daily specials.

Great service from Maddy, she delivered the lack of toad in the hole or pear frangipane from the specials and was very attentive, checking in to see if we wanted more drinks too! We will be back for that toad 😆

We visit The Swan about once a month for a family meal as a treat. Never been disappointed! Great menu with plenty to choose from and on top of that always have a specials menu that changes regularly so always have something new to try. Game mixed grill was excellent and cooked perfectly and as always the kids meals were great. Service is always friendly with drinks kept topped up and desserts always delicious. Couldn’t recommend The Swan enough. Keep up the good work!

Great customer service, in particular Ollie who helped me at every request. Will be coming back again in the future for sure.

This place is awesome and friendly. Alli Simon and ollie make this place fell warming and welcoming. The roaring fire is what you need after a day working outside to dry off with a pint of guiness

Brought my parents here for a Sunday roast and we all thoroughly enjoyed it. Food was lovely, hot and well priced. A special mention to Ali who looked after us. Very polite and her customer interaction was lovely and a credit to your restaurant. Many thanks Gary Berntsen

Another great meal and service. We love it here, thank you Debbie 😊 xx

The food was OK, not special, and it took well over an hour to arrive. During the protracted wait, we were encouraged to purchase additional drinks. I can only surmise that the Swan was understaffed on this occasion. We left without ordering dessert.

Good food and lovely staff! Our order was delayed due to technical issues, so they kindly gave us some money off the total amount. Tasty food - but it is on the pricier side!

Took my elderly parents to the Swan for lunch, our sixth visit. Ollie was very friendly, the food was quick and very good. Friendly atmosphere. Will definitely return soon.

Amazing meal. Accommodated for a last minute booking of 9. Quick friendly service the two young lads were polite and helpful. Food was amazing, perfect size portion, quick service and tasty. The Cheese & bacon burger 😍🤤 that burger was to die for. Thank for a great meal be back soon

Friendly staff. Sat in the garden but on a main road so all you hear is cars. Wine was a bit harsh for a Pinot. You also have to pay to park.

Great friendly staff, very helpful and patient with kids! Fantastic choice of quality food for all ages, good size portions too. Great choice of drinks all well priced for what you get. Highly recommended

Was in the area and chose this pub for a drink and meal. Was welcomed like I was a regular. Staff for friendly and very helpful. Wide selection of drinks. The menu was amazing. 10/10 for the food and service. Will definitely recommend to friends and family and will most certainly visit again. Keep up the good work. Thank you all for your service. A🌟

Lovely meal at the swan, good value, excellent service from Ollie m

Family lunch, waited an hour for food after ordering, no sight nor sound of any staff after this, so we all went dry on our drinks.I ordered the pubs version of Hunter's Chicken, which was dry,other family members said theirs was 'nothing special'.The exception was the steak, which was reported as being 'bloody lovely'. We chose this pub as it was a family member's local and they have eaten there frequently and always enjoyed it.The garden was very busy as we left, but when we arrived and ordered, neither the inside dining nor the garden was busy.Not in a hurry to return, and was very disappointed as the lunch was a birthday celebration for two of our group.

Had to wat 55 min for the meals to arrive. As we had another appointment we had to hurry our meals. When it did arrive some of it was over cooked.

Lovely pub with fabulous food. Staff very polite and go over and above to make you feel welcome. Nothing is too much trouble. Love this place 😊

Went in Monday for a late lunch. Great service provided and the chicken and bacon sandwich was delicious. Cannot wait to be back. Would really recommend going here.

I visited the Swan At Sherbourne last week, I have been to this pub numerous times simply because the atmosphere is very friendly with efficient and professional staff

I am very disappointed in The Swan. I booked a table for myself, my daughter, my friend, and her dog for today, 02/09/24. When I made the booking, I asked in the 'special requests' section if we could be seated in the area where dogs are allowed. I also searched the website to see if there were any restrictions for dogs. There were not. However, once we had dined and paid, we were told that my friends very well-behaved, muzzled XL Bully would not be welcomed back next time because he is a banned breed. This was very upsetting for my friend to hear because if we had been informed of this beforehand, we would have gone elsewhere. What was initially a lovely lunch was ruined by one person's decision to discriminate.

Today Saturday 31st August we attended for breakfast. We were served by Debbie, who was extreamly afficiant.A very kind, friendly and caring lady who took the time to listen to old stories from our mother. Debbie was so kind and thoughtful, and a credit to your company. Thank you Debbie.

Lovely looking pub with great beer garden. Once again the food at the Swan was very poor. Had the glazed pork from the specials board, very dry meat and a super small portion of veg. This place deserves to be so much better than it is.

Nice meal staff very helpful couldn't have done more

Friendly, welcoming and looks amazing from the surface, waiting staff were brilliant then it all changed... Overall the worst experience I have had in a very long time! When we arrived at 6pm, the table was not ready so waited in the bar, only 1 person serving so waited an unreasonable time to get drinks by which time our table was laid. We ordered food at approx 6.45pm, bear in mind just 3 adult and 2 childrens main meals, no starters or fancy platters. We eventually received our food at 7.50 pm by which time the kids were grumpy, tired and not hungry. Well what can I say, eventually when the food did arrive, I have never seen such a mess. I ordered a mixed grill with a 6oz RUMP steak cooked blue with a side of grilled, flat garlic butter mushrooms in a creamy garlic sauce and jacket potatoe. My steak was NOT a rump more like a cheap frying steak, cooked well done and non edible. I asked 3 times for butter for my JP, did not get this, I returned my steak to only get what looked like the same one warmed up so even more over cooked. After 15 minutes, I asked for my side of mushrooms, it appeared after another 10 minutes...picture this...2 flat mushrooms, slimey and shrivelled in a dish, no garlic butter or GF bread as described on the menu, a curdled jug of what looked like the dregs of the creamy sauce thick with a dried on skin! Definitely not grilled more pan fried or microwaved. Also no grilled tomatoe 😪 Next came my Daughters cheesy tomatoe pizza that was a Chicago Town pizza with NO cheese present and microwaved to an inch of its life. The base was like cardboard and the so called tomatoe base was inedible, the chips were bland, oven cooked and tasteless! Out of the 5 meals, possibly 1 was ok, not hot or cooked to temperature but atleast 1 of us did eat! The waitresses were apologetic, obviously embarrassed about the wait and standard of the food. We were advised on leaving that the manager had forgotten to inform the kitchen of a large pre order that took priority so we ended up with being a second thought with what appeared to be the scraps of the kitchen! Absolute mess of an experience and having travelled over 3 hours to visit family, we definitely wont be returning. Lesson learned, always read prior feedback!

Very pleasant evening. Good waiter service, very friendly.

Another great meal at the Swan. Good food, good value for money and friendly staff. There is a good amount of choice on the menu so there’s something for everyone.

Had a lovely lunch here with my friend, really good service, Ollie was great! Very smiley and friendly. Food was warm and tasty.

Popped in for a quick bite to eat. Sat in garden. Lovely atmosphere. Food was great. They were busy so was told about a 45 min wait for food, came out in roughly 20 and was delicious

We were celebrating my grandads birthday and the atmosphere was lovely. The staff Honee and Ollie S behind the bar worked so hard, they were very busy and rushed off their feet but remained calm and friendly and made sure we were very looked after.

I loved this place tonight! Lovely waitresses and food!

Half empty car park, empty tables, but only taking bookings because of low staff.

This was the first time we had tried brunch at the swan, Simon the manager gave us excellent service, as did Ollie I was very impressed with the level of hospitality and could not fault them on anything, also the head chef Richard was extremely quick in getting our food to us and gave us personal service by bringing our food to our table, I would highly recommend the swan and will be going back agin, thank you Simon Ollie and Richard

superb service from ollie today , we love coming to the swan and are regular visitors

I can't complain about the front of house staff but the food at The Swan is in dire need of care and attention. To start the Calamari was like leather, increidbly chewy, oily and not prepared correctly. The Cottage Pie croquettes were ok, but tasted very oily, lik the oil in the kitchen hadn't been changed in weeks. For main courses we were brought out the incorrect orders, the kitchen took these back and corrected. My partners order was correct but was taken back also, her steak was left to stand whilst my order was corrected. We weren't shocked when her steak came out tepid and overcooked. I thought taking orders on ipads would take out mistakes like this, they seemed more bother than it was worth, maybe consider bringing back a pen and paper. The worst offender was the Halloumi fries, these were battered in clearly the same batter as the fish and chips. So we had to dine on fish flavoured halloumi fries, practically inedible and disgusting. We did tell the staff that we had no allergies at the start but thank god because this cross contamination could make someone incredibly ill. We were offered a complimentary dessert as an apology, this was fine, clearly a brought in Bakewell Tart. I did check the bill before paying and the dessert hadn't been taken off, so this was corrected.

Been coming hear for a few years and always receive exceptional service. Ollie, & cally always happy to help and serve with a smile. Recommend this place for a relaxing drink and excellent food

Excellent service. Thank you to Ollie and cally

I ordered chicken leek and cheese pie the pie was stone cold when it came so I sent it back I was sat there like a lemon while everyone else was eating their food waiting for my food to come back.my son had a sirloin steak which he said didn't taste nice so he didn't eat it very disappointed used be lovely place for food but sadly not anymore.

Came here for breakfast and was so pleased to find a dog friendly pub. Service and food were excellent.

Went to the Swan for dinner with my daughter, the food was excellent and the waitress Honee was very polite and helpful. Will definitely be coming back.