The Queen's Head in Guildford

Great cozy pub and friendly staff but food let it down. Disappointing Sunday lunch. Potatoes were undercooked and meat overcooked. Measly portion of beef and veg for £27. Shame.

Very disappointing. Firstly, 3 of us got our drinks rather quickly and the other 3 waited for ever. Secondly, ordered various Sunday roasts, 4 beef, 1 pork…..you could barely find the pork on the plate. 1 Lamb…..ran out of mint sauce. Perhaps be honest and let your guest know before ordering what sauces you have available. Manager blaming the previous Manger in the day for running out of everything.

Went for Sunday Dinner. Great food and you can ask for extra roasties & Yorkshire Puds :) Service was fantastic. Well worth a visit

Having come to have lunch with six friends last week, expectations were high but not met. We had been there previously but not for a couple of years. We arrived at 1200 & were not served our starter until 1300. We then had to wait until 1400 for the main course which was not entirely as stated on the menu ( no apology or explanation was given ). We will not be returning.

I'm in good spirit in accord with the festive season. I don't normally give 5 stars but this is a first class pub, well run, pleasant abd friendly atmosphere and great nosh. Take a bow !

Sunday lunch was very underwhelming, small portions, yorkshire pudding cold, lots of meals off the menu very little selection for a vegetarian. We went to celebrate a birthday It was very disappointing won’t be going back.

Stale and cold items served. Went for a big birthday booking and they failed to communicate in advance just how many dishes or items were out of stock. The room was so dark and dingey feeling. Was so disappointed

Not been for ages, every bit as good as I remember

Our son and his partner took us for Sunday lunch a d when the roast dinners arrived we couldn't believe the poor quality of The food lamb was so tough like leather. Pork was virtually all fat .roast potatoes were barely cooked more like boiled spuds. Gravy like dishwater an d veg rock hard .food came out cold .one of us could eat this slop. Called the manager who bless him understood and agreed we paid for drinks and left .so dissapointed after looking forward to a family meal booked a couple of weeks previously .can't fault the staff bit chefs should be sacked as they have no idea about a traditional Sunday roast

Great interesting menu, the classics but also with a twist. The sunday roast was good, the sourdough bread with miso butter even better. And the sweetcorn bites were a nice surprise! Host welcoming, good service, even managed to squeeze us in on a busy Sunday lunchtime.

Restaurant heating could have been put on a little earlier.

Not sure when it stopped being Red Mist Leisure but it's a vast improvement under new ownership. Much better menu and great food.

We had a couple of small plates for lunch and the quality of the food was excellent although think it fair to comment that the pricing for two scallops was a bit ott; I'd suggest that three scallops on the plate would represent fair value. Service was first class and the draught beer was well kept. Will certainly lunch there again when in the vicinity.

We visited the Queens Head last night to have a taster of the new Autumn menu. Everything was delicious and some very interesting dishes. It will be a difficult choice as to what to choose when we next visit as we enjoyed everything we tried.

I visited the Queen’s Head for a quick lunch and opted to go for the Pork Belly. The dish was beautifully balanced from the sweetness of the peach to the tartness of the cabbage. Very good recommendation from the server. Will be back for sure!

The Queen's Head – A Hidden Gem I recently had the pleasure of attending a food tasting night at The Queen's Head, and it was an unforgettable experience. From the moment I stepped inside, I was greeted with a warm and welcoming atmosphere that immediately set the tone for the evening. The pub itself has a cozy, charming vibe that makes you feel at home right away—whether you're popping in for a casual drink or, like me, treating yourself to some fantastic food. Speaking of the food—wow! Every dish served during the tasting was an absolute delight. The flavors were fresh and beautifully balanced, with each course showing off the kitchen's creativity and skill. The attention to detail in both the presentation and taste was truly impressive. Whether you're a fan of hearty pub classics or looking to try something a little more gourmet, The Queen's Head does not disappoint. You can tell the team here takes real pride in their menu. The staff were equally outstanding, providing attentive and friendly service throughout the night. They were knowledgeable about the food and clearly passionate about ensuring each guest had a great experience. It's rare to find a place where both the food and the service are top-notch, but The Queen’s Head nails it. The entire evening had a lively, vibrant feel to it, with a buzz of happy diners and a genuinely fun atmosphere. It's the kind of place where you can relax and enjoy a great meal, knowing you're in capable hands. Whether it's for a special event like the tasting night or just a casual visit, The Queen's Head is one pub that definitely deserves to be on your must-visit list. Highly recommended!

What a gem of a pub. Lovely food, lovely atmosphere and friendly and efficient staff. Very pleasantly surprised. The Manager came round and introduced himself and was interested as to whether we had enjoyed our meal, which we most definitely had. Will definitely be returning and recommending to all my family and friends. Keep up the good work.

Fantastic food and service. Hidden little gem😊

Terrible meal and experience Queens Head in Clandon. I provided feedback on the Red Mist website but never heard back from them re our poor experience on Friday 6 September (booking reference: DMN-16873366822). Learnt that the original Directors had sold the business (no repsonse from the new owners either) Slow service. It was steak night - never seen a steak so small for £25.00! The green pepper sauce was inedible (thick and gloopy). No option of the rib eye available as I fancied the chimichuri (it was steak night). My wife's starter of jumbo prawn cocktail had one large prawn and the rest very small and tasteless. Very poor presentation. The trout main was so small and the whole plate was covered in the yogurt dressing (no room for anything else and poorly presented). My wife dropped an earring - I have never seen such dirty floors when we searched for it. The radiator had food stuff plastered on it. Normally have dessert and coffee but left due to this experience. Absolutely not worth the £110.00 we paid. Looking at the recent reviews you have a serious issues here. I would like my money back please.

If you fancy an average Sunday lunch, with tiny portions of overcooked meat, a long wait and really inattentive service.. this is the place for you.

We use this facility for our monthly automotive club meets, parking is good, the pub did go through a little bit of a wobble about 10 months back but after talking to them about this, all things have been rectified and the quality and atmosphere have been improved as they promised. You cant say fairer than that.

Nice place to dine,reasonably priced.

Unfortunately on the day we visited they were very short staffed, so the time it took for every stage of service was very slow, I think the management should have warned people of this when arriving, however I'm giving 4 stars as the staff that were there all worked very hard and the food was still very good. So will be visiting again.

A great experience today at the Queen’s head, just came across this lovely pub while in Clandon. The service was great, I went for a pint and a club sandwich; both really hitting the spot. After speaking to the team, I understand the pub is under new management and kitchen. You are doing something great, I will definitely be returning! Thank you!

Booked for a lunch, service was very slow and forgetful. Food nicely cooked and presented but was poor value for money. A really small fish finger sandwich, two very small pieces of fish and a small portion of chips. Overall could do much better.

Very welcoming, polite, quick service, delicious food!

Nice pub, we walked here with our dog, only to find out they didn't have any dog treats. Not a great advertisement .

The food was average and did not live up to expectations. The service was very slow and overall lacked attention to detail. Two menu items chosen by our group of six were not available but we weren't told before ordering. With one of the starters, we were told it was unavailable only after they'd brought our other starters to the table. We waited nearly 45 minutes after our starters being cleared before they brought our mains, which is too long to wait. My tea was served with a dirty cup. All of the water glasses need replacing as they're all cloudy from the dishwasher. The staff waiting the table asked how everything was and as I started to explain some of the problems with the food they walked off, showing no concern for the customer's opinion. This pub will not improve if they don't stop to listen to feedback. Overall, a very disappointing visit and one to avoid in future.

Excellent location & service. Very good food & atmosphere. Will definitely come again!

Very cute countryside pub. Had a great Sunday roast and walk around the village. The veggies and potatoes were particularly tasty.

Excellent venue, wonderful for both hot or cold weather as there is a beautiful outdoor dining area with lighting or there is a great big inglenook fireplace inside. The place is dog friendly and the staff are all extremely helpful. I would highly recommend this pub. The menu has a vast array of choices so I would say that there is something to please everyone. Parking is plentiful.

I recently had the pleasure of dining at The Queen's Head for my Birthday in the charming village of East Clandon. We all had a great time and the staff made the evening, especially our waitress Lola. The food was excellent and severed quickly. I had the Burrata and the Devon crabcake, which was from the new summer menu. Both dishes were excellent and very tasty. I look forward to my next visit.

I recently arranged for a large group to have a Saturday brunch here and the service from beginning to end was fantastic. The staff were so helpful in accommodating all of our needs from dietary requirements, to giving us extra tables to working with our timings. The location and ambience was really lovely. I would definitely recommend for a large group booking.

A quiet wet Tuesday but still lovely.

The London Vista viewpoint on Staple Ln is worthy of the diversion.

Lovely cosy village pub with some really nice food! Our server "Jay" was really attentive and polite, even though he looked really busy! Looking forward to coming again!

Made us feel very welcome food was great staff were great will definitely visit again.

Great service. Food was terrific. Try the Scotch Egg, amazing. Sunny Saturday afternoon.

Possibly the dullest pub in the area .....The staff don't have smile muscles..... Certainly their welcome functions don't work...

We used to eat here all the time and then stopped visiting. Returning today reminded us why. Unfortunately, one of the worst meals I’ve eaten for a long time. The mushroom burger was overpowered by sickly sweet chutney and the patty was a lukewarm gloopy mush. Honestly, the worst veggie burger ever. The chicken burger wasn’t any better, nor were the starters. The pub, particularly toilets, were dirty. Overall, very unpleasant and we won’t be back. Such a shame as this was previously one of our favourites, but it has rapidly gone downhill now part of a chain.

Really disappointing Sunday lunch. We arrived at midday and waited forty five minutes for the food to arrive. No vegetarian roast, food came at different times and was cold. It was taken back to be reheated and came back luke warm. We were told by the manger that they were under staffed in the kitchen and given a slight discount. We've been to this pub for years for celebrations and it's been really good, so we are very disappointed and couldn't recommend the Sunday lunch. However the waitress was really good.

We arrived at midday for a Sunday lunch, I ordered the lamb roast, the waitress accepted our order and then after 5 minutes came back and said that all the lamb had gone, we were a bit annoyed that we weren’t told that there was no lamb before we ordered especially as we were one of the first in for lunch. Also our lunches could have been hotter.

What a disappointing experience. Previous visits had been excellent but on this visit everything was a disaster. No lamb available, my choice of fillet steak appeared and was over cooked and like boot leather, on being returned to the kitchen I was told they had no more steak. My next choice of fish again was over cooked. A totally poor experience and in addition the service was lax and slow. A miserable experience all round.

Very pleasant light lunch and drinks sitting out on the patio. All the food is freshly prepared from great ingredients with excellent presentation. Both of the small plates that we ordered were very tasty. Service is prompt and polite though garden orders must be placed at the bar. Great wines by the glass.

Absolutely outstanding high end pub in the Surrey Hills. The food was absolutely outstanding, the outdoor seating area really open and lovely and the staff super attentive. Our first visit but we are already planning our next.

Lovely surroundings hear food and great staff

We came for an impromptu lunch on 7th May. The waiter was very nice, but the food was mediocre and of very small portions for the price.

We booked a table for 7 on the Sunday of May BH weekend. When we arrived were told the table wasn't quite ready and would we like to order a drink at the bar, we were expecting a 5 to 10 minute wait. We were actually left waiting 45 minutes for our table, no one offered any explanation and when we asked were just told the previous booking were still there. We asked for menus so we could order and eventually had to ask the staff to ask the previous booking to leave - although even then the staff just gave them the bill . They did apologise for the wait and the food and service were fine but not worth waiting 45 minutes for considering we had booked the table a week ago. Would not return again or recommend.

We arrived here by accident on a Friday evening having failed to get a table at the Gomshall Mill (full) and White Horse Shere (closed for food by 8pm). What a stroke of luck! The food was nothing short of spectacular, with many interesting dishes that make a nice change from the usual pub choice and more in line with Guildford's top end restaurants. The spicy Thai pork was delicious, and my wife loved her steak with pepper sauce (which included a glass of red). Service was spot on, well done to all the team at the Queens Head. I have never felt the need to review anything before on line but this was such a surprise we had to say something!

Very disappointing as it was a birthday celebration. No acknowledgement. Poor service, no consideration for allergies. Got the order wrong with the wine and argued it was correct!!. Food cold, tasteless and pricey. Replaced asparagus at the height if season with broccoli. Without price reduction. Waited ages for water!. And service charge was added without a choice. WILL NOT EAT THERE AGAIN. Will be calling the restaurant. When it opens.

A very pleasant meal served by attentive and obliging staff. Well done.

Great menu and lovely food. We all chose different things and they were all excellent. Agreat atmosphere too.

Staff seem to be more interested chatting by the bar rather than clearing tables or attending to customers waiting for food etc. We had to ask for someone to come and take our order having sat outside waiting for what seemed like ages. The food is nice when it arrives, the deserts are very tasty especially the Cherry Ripple Sundae

They advertise a set price menu Monday to Friday lunchtime but when you've booked and arrive yell you there not doing it today. Very disappointing

The roast lamb was “ the toughest I’ve ever eaten”’ said one of my party. I also had the lamb as the sirloin of beef was off, and can’t disagree. On paying the waiter acknowledged that other people had said the same. Not to mention that the waitress smashed a glass of wine all over the table and my jeans, after clearing the mess they just replaced the one glass.

Went for Easter Sunday lunch with family. Table not ready when we arrived but no problem, we were seated 15 mins later with apologies. My four year old had chips and fish goujons (overpriced in my opinion) and we all had roasts. Beef sirloin was really nice but a compliments were not great and overall we came away a little underwhelmed. Would be come back, yes if the food was better. Lovely pub.

Great service and good. Our server Antonella was especially nice ❤️

Booked up for an early sitting 6.00pm . Took my 80 year old mum for Sunday roast treat , 10 mins after we sat down the waiter comes over and said all the roasts have gone now including all roast potatoes. My mum was so looking forward to a nice Sunday roast and this pub failed. We left the place and found a lovely place just down the road .avoid this place if you don't want to be disappointed

Had the unfortunate experience today. we were a party of 3, 2 of us had the fish and chips. Which re regretted the nicest part was the chips, the fish was almost cremated and not edible.

Nice food . Dirty table we were told wasn't ready then it was . Only fault was they don't tell you food doesn't come with any veg . If we hadn't thought to ask we would have been very disappointed when food arrived. Apart from that ok .

Had a great evening. The atmosphere is great and the staff was amazing. Dijon chicken was well prepared and very flavorful. Deserts were amazing.

Best Sunday lunch we have had for some time. Great service

We had the signature Valentine's day menu and enjoyed it very much. Our waiter Jamie gave us excellent service.

Flavours were great compared to the sandwich I had to get on the way home..

Excellent food as always. The spicy pork and rice dish is especially good. Happy to continue being a regular visitor!

The best roast dinner this year, Every bit tasty, plates could be hotter in my opinion, We sat at the bar and ordered our food at said bar. I thought adding a service charge was a bit steep, We had to get our own cutlery and we got our drinks from the bar. We had no service at this point. We let it slide, the food was amazing, roast belly of pork and the vege wellington, -the confit new potatoes, maybe they ran out. The bar area seemed to be the meeting/gossip point for the staff, we were in ear shot of some fruity conversations. I'm just picking holes here, New favourite place to eat, will definitely return and boom a table this time.

The pub has changed hands and the new owners haven't got a grip it needs to be put into special measures. The food is bang average smacked to me of cheap ingredients the pub on a January evening relied on an open log fire and central heating off and so it was very cold also the restraunts was grubby and tired not helped by the dust trails clearly visible in the curtains. We will wait for the reviews to improve greatly before we spend another £100 on a 2 two course meals for two which inc a £28 bottle wine. Sorry I hate leaving poor reviews but my experience compiled me,

A really solid lunch or dinner venue. Food is good and good value. Staff are superb. A nice old pub setup with lots of nooks and crannies. Great real fire. Easy parking.

Disappointed with this pub as it used to be very good. Brunch menu was very limited and expensive. Two items were off the menu. Mum's was cold which she got the money back for. How can a pub have no ham left on a busy Saturday. Useless menu as we would have liked pie and not breakfast food!!! A tip for the manager. Buy a ham hock. Cook it then you will have enough for the week. We will not be returning!!!

We went to meet friends for lunch. It was necessary to wait to be seated even though our friends already had a table. This isn’t really what I expect for a country pub. There was no significant bar area where you were able to just have a drink and all the tables were laid out with place settings for eating. The staff were friendly enough although the service was very slow. The food was acceptable but not great. The place was busy and the background noise was overpowering which whilst I appreciate couldn’t be helped but we did have to leave earlier than we wanted as it was impossible to have a conversation.

One of the best tastiest roast pork lunch in years. Great atmosphere and great service

We waited 50mns for our main and the baba was dry as bones. No apologies or gesture of good will. Mediocre!

A very pleasant lunch with cricketing friends. We were very well looked after-many thanks to Diana - and the meals were delicious. Many thanks to all for a most enjoyable experience.

Sadly our meal didn’t justify the cost.The staff were efficient in sorting our tough beef roast and lamb roast, replacing with chicken,but we hadn’t gone there for a chicken roast which we get at home. We felt disappointed with the food, excellent staff. Even the £8.50 desserts were not of a high standard, hard profiteroles. Sorry Queens Head, really not up to the higher prices charged, maybe a chocolate or biscuit with coffee? This was a birthday lunch which didn’t match our expectations.

A lovely atmosphere with a log fire in winter, great food and it’s do friendly! What’s not to love.

I should say I have previously enjoyed meals here, however I took my mum out for the evening and we were both quite disappointed by the end of the evening. We arrived at 19:30 (I telephoned to let them know we we running late, though Steve at reception was ok to push our booking out by another 30mins, though actually arrived on time and still got our table, so I was very happy with that. Our waiter was lovely and very polite. She served our drinks albeit after around 30 minutes of arriving. My mum doesn’t eat meat, so thankfully the monkfish Thermidor was still available as the only non meat option. We ordered a side of red cabbage as the only veg available not cooked in beef fat. Mum liked the flavour, though there was a full layer of cut carrot at the bottom of her dish and very little monkfish. We pointed this out, but no reaction from the waiter. I had the chicken and ham pie with carrots (cooked in beef fat), though I only one half of a carrot arrived on the plate! We had to wait an hour to get our mains, then another 30mins to get our desserts. Finally, I had to go to the desk to pay our bill as nobody seemed to be around (I noticed another chap doing the same). I asked the person at the desk if they were having difficulties as things were taking much longer than normal. She confirmed saying they were short of staff. I would also say we had a great little table though we were both quite cold as there was no heating in the room. This could have been resolved by lighting the wood burner. I do not understand why such a small thing like this is overlooked. It is a real shame as myself, my wife and our mums have been to Red Mist pubs on many occasions and enjoyed the food and warmth of the places. Since the chain has been taken over by the Grosvenor Group the food and service has gone down bill. I hope this gives food for thought (excuse the pun) to the management to up their game. I will not be returning just yet.

We were with our walking group. My wife and I both ordered the venison cottage pie. It was certainly not the size expected of a main coure - some very small cubes of venison with a potato topping in a small metal bowl accompanied by a piece of cold cabbage, served on a cold plate (how difficult is it for a restaurant to serve hot food on a warm plae?). Other members of the group were also disappointed with their choices.

My friend (who recommended the Queen’s Head), with her one year old son, and I met for lunch on the 5th January, we had pre booked our table which was ready for us with a high chair and room for the buggy. I had never been before. What a delightful place - friendly, very efficient staff and it was busy. We had the fish and chips which I am fussy about but it was excellent and one of the best I’ve had. Also the beef burger was very good indeed. A pleasant small glass of Merlot. The child’s portion of sausage, mash and gravy was presented beautifully. Lovely dessert. I will be returning with my husband. We are looking forward to it already.

Thank you so much to all the fab team at the Queens Head we didn’t book until the day before and we were 12 people (mix of adults kids and dogs) and although they were busy they were able to book us in for 1415 - we were looked after brilliantly and the food was good! Great to see this lovely little local pub thriving again 🤩

Award winning? What possible award could that be? Wasn't expecting much being Boxing Day but why establishments bother losing any future custom by operating badly on such days baffles me. The worst afternoon tea experience I have ever had the misfortune of having to sit down to. Afternoon tea is supposed to be a treat (well especially considering the price charged), not a delayed, crammed in experience, where when asked for coffee instead of tea, was told it only came with tea? What?? No spoons even to stir said tea, everyone used end of forks to stir their teas. Very underwhelmed... scones nice, sandwiches ok, cakes (not good at all), never again for me or anyone with any connection to my family at least. Spoilt what was supposed to be a special occasion, lesson learnt. Also any management response comments are meaningless, you have lost custom, no-one cares thereafter unfortunately. Pity I don't have any connections associated to this pub group to give them a hard reality check based on this experience.

Disappointing meal. It was quiet for Saturday night before Christmas, sadly nothing Christmasy on the menu, but lots of things on the menu had already run out. The main courses were underwhelming. The waitress was polite but the service was really slow, by dessert 2 dishes came out and we then waited almost 20 minutes for the remaining 4 dishes to come out.

Shockingly poor service on Christmas Eve. Waited an hour before food was served, with no apology. Two of our party were left without drinks. Waitress stood by bar and played with her hair as we waited for our plates to be collected for a good 10 minutes. Not even so much as a Merry Christmas when we paid, either!! Will NOT be returning.

What a disappointment. We'd been here a few times for drinks and once for a fantastic breakfast and loved the atmosphere. Tonight we went for a birthday meal. When we asked our Server what pastry the pie used (my dining partner doesn't like suet pastry) the server looked genuinely confused even when we asked if it was puff, shortcrust or suet. If he didn't know he should have at least offered to ask the Chef. He wasn't the sort of person I would hire for a customer facing role, seemed disinterested and lacked confidence. We ordered the burger, mine medium and the other burger well done. Somehow the medium one managed to come out overcooked and but with a bit of pink inside, yet really really dry. I've had better Burger King burgers. The place was dirty too, marks in the carpets, dust over the items on the shelves and lamps, windows that clearly haven't been cleaned for some time. For the amount that food costs here thats unforgivable. I hate to think what the kitchen is like. To cap it all, no one asked if we wanted deserts or coffee or what we thought of our meal. I suspect they wouldn't have liked the answer. Won't be coming back - there are far cheaper pubs with better food we can go to.

A group of us went to the Queen’s Head for our annual get together I decided to select my meal from the a la carte menu, rather than the Festive menu.For my main course I decided on the Seared Flat Iron Steak with herb crusted Portobello mushroom, beersamic dressed watercress, peppercorn sauce and skin on fries £23.95. I couldn’t believe what I was served, the steak appeared to be ok, but not the largest I’d seen, the chips were in a steel cup and resembled KFC chips and the Portobello mushroom appeared to be a slice and not a whole mushroom. I hadn’t ordered the Peppercorn sauce as I don’t like it, however there was no alternative. There was no sign of the watercress, it transpired that they had run out. I queried the lack of food and was told that was the normal serving so I asked for an additional portion of Cauliflower Cheese to go with it and bolster up the meal. I started to eat the meal, it was lukewarm. I pointed this out to the waitress, who apologised and called her supervisor, my meal was replaced as it was well below standard. The new meal was totally different, well cooked, had a complete mushroom, still with KFC chips, they used Rocket to replace the Watercress and it was hot. They also brought out the cauliflower cheese. So although the first plate was absolutely terrible, they did redeem themselves, however they also charged me full price. What worries me though is that if I hadn’t complained about my meal being cold, they would of been quite happy to leave me with the original below standard serving and the additional side dish. I have attached a photo of my original plate, the carrot was given to me by a friend who felt sorry for me. Is that a la carte???

I cannot thank the staff enough for making our Christmas lunch so special. The food could not be faulted and the hygge factor was off the scale. Cosy, inviting, good service and really well cooked food.

Our party of 11 enjoyed a variety of dishes from the menu....all were lovely and hot, beautifully presented and really tasty!

Extremely disappointing. Food very average, had to send fish and chips and a burger back. Really, I mean these are the two most popular and easy dishes to cook! Huge lack of communication between staff & manager. Was told manager would come over to talk to us, eventually had to ask again to see the manager. He was very apologetic, but considering our reservation was at 6.00 and by this time it was 8.15 and we only ordered one course each we had had enough. They did adjust the bill, but it was all a big disappointment. Appreciate that it is the festive season but if the kitchen can’t cope with the numbers, then there is a serious on going problem. Also check your bill carefully!

A lovely Sunday Roast for all the family, with a very christmassy vibe!

I had a very lovely lunch here. The pub was quite big and had a lovely log burner fire. There was a good range of delicious food items. Dogs are welcome. Would recommend.

A delightful festive meal, excellent quality, attentive service, all in front of a warm log fire. Perfect stop after a busy day.

We frequent here for special dinners and the food never disappoints. I am coeliac (gluten free) and it’s lovely having a dedicated menu of tasty meals. The team are knowledgable and friendly.

Booked table at Queens Head east clandon on 25/11/23 on arrival warm & cosy show to table nice wood burners, ordered Drinks, Starters when tried to Order Venison Pie informed run out, Ordered Chicken & Ham pie Sadly bit disappointed as reason we booked was for Venison Pie. When main meal arrived food was lovely, during meal asked for more gravy, inform kitchen shut down, During meal temperature went down & no wood added to wood burner, by time we had finished our meal temperature was quite cold so we did have dessert, so asked for bill & left sadly will not be returning! Disappointed!!

Nineteen of us for an eightieth birthday celebration, everything went very well, the food was great and the service efficient. The manager Steve was particularly helpful with advice and his personal attention. Would thoroughly recommend.

Starters and main courses arrived at the same time. Standard of starters adequate but nothing special. Main course tiger prawn Thai curry was a few bulk buy low quality prawns lost in a bowl of sauce. Manager was called. Poor handling of complaint. Matcha latte served luke warm. Serving staff very pleasant although inexperienced. Won't be rushing back or recommending.

Judging by what others were eating this lovely venue should stick to lunch and dinner only. The afternoon tea which was a gift was way below my expectation the tea was weak with only one teabag and not boiling. The sandwiches delicious but not great variety. The pre-made cakes were not all fresh and the scone definitely not fresh they were cut and warmed to make them seem fresh so tasted fine but was crunchy on the outside like a biscuit

Absolutely fabulous little find, cosy, great food, friendly atmosphere. Staff very attentive. Sat and had a wonderful time catching up with my friend. Definitely worth a visit. Thank you 😊

We went to celebrate my birthday with my son and partner as we have seen it recommend a number of times. Sadly, we possibly caught them on an off day. We ordered the starters, prawn cocktail for me which arrived with no bread and a soup for my son which was in a tiny jug and also had no bread. I suppose we could of asked but felt this was obviously the way they served them. The mains arrived all roast dinners. There was no mint jelly with the lamb and no apple sauce for the pork. There was only enough roast potatoes for 3 each and most of them were small. We had also asked for the complimentary extra roast but they never arrived. We then had dessert which was fine. The service was okay but we had to keep asking for different things that should of been included even having to obtain salt and pepper. I think we will give it another chance but maybe not on a Sunday.

After many enjoyable visits this was a disappointing experience. We're a table of 2 in a room with another 2 and a table of approx 14 ! - far too many for the room size- We could barely hold a conversation. Food not very hot, and lamb rather tough. Service slow, but poor girl was run off her feet. We won't be visiting for Sunday lunch again

Went there first time Tuesday, staff friendly and helpful and food very good - best fish pie I can remember. On the strength of that went today for Sunday lunch - very disappointed. Despite being first there, the food was lukewarm, limited choice of veg, packet crackling, tough skinned potatoes ( very good yorkshires), etc. Atmosphere and staff very good but the biggest hit was the cost of the drinks both times, way above my local, which is not cheap. Reluctant to repeat.

Very disappointed all round 20 mins to be offered a drink then when we ordered we had a starter and a roast with portion of cauliflower cheese when the starter came prawn cocktail was offered no starter cutlery so had to use a main course fork when the main came a roast dinner veg on side no serving spoon and veg consisted of 1 carrot on the plate and on the side green cabbage and red cabbage no green beans or cauliflower or broccoli nothing but cabbage to top it all despite asking several times Where's the cauliflower cheese we adventuly got offered it when nearly finished My beef which was 22.50 was miniscule 66 pounds for a really poor meal and went home hungry as for lashings of gravy I don't think so