Based on 489 opinions finded in 2 websites
Based on 489 opinions finded in 2 websites
Nº 158 in 431 in Guildford
Nº 29 of 88 Other cuisines in Guildford
Opinions
My husband and I had a really relaxing spa afternoon on 30/10/24, with wonderful treatments from Alison and Leyla. Our dinner was delicious, and Bethany made us feel so welcome. I’ve already recommended you to others. Thank you
Claire D . 2024-11-05
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Had a lovely afternoon tea. The tea, sandwiches and cakes were delicious and more adventurous than the usual served elsewhere. The staff were very attentive but not intrusive. We didn't have room for the scones but they were boxed up for us to take home. We were quite disappointed to discover that the jam and cream had not been included with them but they were still very tasty. We'll definitely go again but next time, we'll eat the scones there and take the cakes home...
Wendy W . 2024-11-04
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Very easy casual dinner before a show at G Live. Food was tasty and served quite quickly. The staff were very attentive, and the place wasn't too crowded at all.
graham f . 2024-11-03
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Lovely Halloween afternoon tea. Beautiful sandwiches and cakes. All fresh. Warm scones were delicious. Staff were great too!
Annabel L . 2024-10-31
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Miro was an angel! So friendly and attentive! The salad was fab, chips were great and wine was delicious! Don’t even get me started on the mac and cheese xx
Martha H . 2024-10-22
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What a lovely dinner! Beth and Jacob really looked after us well. The salmon was delicious and the bannacolada was the best cocktail we’ve ever had (can’t believe she created it!) 👌👌 Highly recommend! ♥️
Paige and Ellis Powerman . 2024-10-17
MORE AT Google
Really nice vibe here! Our food and drinks were fantastic on recommendation! Thanks especially to the gentleman - I believe his name was Jake (?) who really stood out and made our evening even more enjoyable
Jessica Avery . 2024-08-20
MORE AT Google
Really nice vibe here! Our food and drinks were fantastic on recommendation! Thanks especially to the gentleman - I believe his name was Jake (?) who really stood out and made our evening even more enjoyable
Jessica Avery . 2024-08-20
MORE AT Google
so spent £96 for 2 people here and got first drink order wrong then they got the food order wrong aswell they tried telling me my medium steak was medium when it was the most well done chewy steak none to man i booked here thinking was going to be very next level for the price nope worse than pub food
Leo . 2024-08-05
MORE AT Google
so spent £96 for 2 people here and got first drink order wrong then they got the food order wrong aswell they tried telling me my medium steak was medium when it was the most well done chewy steak none to man i booked here thinking was going to be very next level for the price nope worse than pub food
Leo . 2024-08-05
MORE AT Google
Went for a cream tea as a part of our spa package - extremely delicious scones and really lovely staff. Would definitely come again for a catch up with friends.
Alicia P . 2024-07-07
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Really nice space and very relaxed for our family lunch. Service was nice but it was very slow between ordering anything and it arriving - really long waits for food etc - and we had to chase a drinks order that never arrived. Perhaps they were short staffed? It was nice and we had a nice afternoon but probably wouldn’t rush back.
kimX6BV . 2024-06-17
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Thank you for the lovely service for the entire staff! Very friendly environment, we were greeted with a great smile every morning. Egzonn goes beyond expectations, his attentive and kind personality is a brilliant asset to your team.
Burka B . 2024-06-15
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Had a few drinks here and was amazed by the service! Everyone was really nice from everyone but especially William Harvey! He was very friendly and knowledgeable, will be back!
bcub . 2024-06-14
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Lovely bar for a couple of drinks. The service from Will was exceptional. He really made the experience one to remember. Thanks Will!
Sheraldo . 2024-06-14
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Nice dinner with friends. Will return.
Anikó Papp . 2024-04-07
MORE AT Google
Fantastic top quality food in a lovely setting. The staff were excellent and went out of their way to accommodate us and help us make a birthday lunch more special and memorable.
Dino S . 2024-04-04
MORE AT Google
Lovely wine selection, very relaxed
Hollie Pay . 2024-02-08
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Great team! Thank you Milena, Kush and Miroslav for making our stay homier!
Roy Chamy . 2024-01-02
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We had such a great meal, everything was delicious, particularly the cheese soufflé and steak. The staff were sooo friendly and helpful, in particular Egzonn. He just couldn't do enough for us, and gave us a free drink when he found out it was our Wedding Anniversary. The whole evening was just fantastic and we want to thank Egzonn and all the staff for making it so memorable. We will be back and recommending it to friends.
Jennie E . 2023-12-17
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Staying at the Harbour Hotel we booked here for an evening meal. The fish pie was tasty . My desert of pavlova was fine until reaching the bottom which was too hard to get a spoon in, so inedible. Raising this with the staff as I had eaten a lot of it ( obviously to have reached the bottom) I was offered and agreed to pay half the price. On reflection I feel this could have been better handled by the staff, and and no payment expected to ensure good customer relations. We also found the service rather slow. Breakfast the following morning was excellent.
Valerie F . 2023-12-16
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Our company's Christmas lunch held in your suite 3 and hosted by the very excellent and attentive Chloe. Thank you, Chloe, for your hard work with your colleagues.
Paradise14223064013 . 2023-12-15
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We arrived for our stay at the hotel and spa with the dinner, bed and breakfast package. We checked in and then decided to go for lunch before our spa treatments, we were told no sorry we can’t let you have lunch we are not allowing walk ins! So we said we are staying here and the staff seemed like we had inconvenienced them even though there were plenty of empty tables. They eventually let us have a table but we felt very uncomfortable. The club sandwich and wrap were very nice but the whole experience really made us feel unwanted. We had dinner booked there for 8pm and when we ordered our starters we were then told no sorry they are both sold out so it left us with very limited choices. The experience of lunch and dinner really left us feeling very disappointed . Breakfast the next morning and we had to ask for the table to be cleaned before we sat down, our package wasn’t showing on the system and the girl wanted to charge us for breakfast. Very disappointing for all 3 times sadly.
suebM1661KA . 2023-12-10
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Excellent service for a table of 12 of us for a pre theatre supper. They did a great job. Would thoroughly recommend.
peter k . 2023-12-06
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Book a spa weekend with pre paid 3 course dinner it was good value for money food was tasty. The service we received on the night was disappointing sat down and waited 15mins before we were offered a drink because I walked up and asked for service. Then got our drinks order wrong so had to sent them back! Once we ordered our food it took an hour to receive our starters that we had to ask the waiter for as it looked like they forgot us! Over all just very disappointed with the service and time it took to eat over all we were sat in there nearly 3 hours for 3 courses!
Russell H . 2023-11-25
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through my stay at the cafe I felt very welcomed and was given excellent service by Egzeonn. I would recommend this place 100%! Best service and chill spot!
Lana D . 2023-11-24
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Lovely staff and a delicious meal! Imaan was very attentive and we had a lovely birthday surprise. 👌👌
D5788 . 2023-11-12
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Superb food, highly recommend the cheese soufflé and the seafood linguine. Chloe, our server was first rate - efficient and professional with a lovely warm personality.
Annelies S . 2023-11-11
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Fantastic, friendly service from Egzonn on Saturday night. Wonderful drinks and great atmosphere! Highly recommend 👌
73nicolacal . 2023-11-06
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Good food and service, exactly what you would expect at the Harbar The staff we’re polite , efficient and professional
Paul L . 2023-11-01
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We came here for afternoon tea and it was quite quiet, only a handful of other people in. This meant that the staff were very attentive, which is not a bad thing. However, when the food stands arrived , we weren’t given any explanation of what was on them, so we asked for a printed menu so that we knew what we were eating, as it didn’t match the website menu due to an apparent Halloween special. We were given a knife and fork to eat our sandwiches, but had to ask for teaspoons to serve the cream and jam. The decor was attractive, but whether it was the Halloween theme, or the age of the restaurant ( I haven’t been here before), the seats were very badly worn in the booths and should be covered as it makes them look dirty. Price was reasonable and the food was tasty.
heatherdU9431EE . 2023-10-31
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Daizy was our waitress and she was really lovely. The food was amazing, good sized portions and really tasty. The kitchen staff were very sweet when delivering the meals. Nice little touches such as a tankard of ice and fruit with the water for the table. Very nice evening in a nice setting and good value.
LizzyARich . 2023-10-22
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Food good; not outstanding but solid good. Staff were very friendly. Nothing too much trouble. Nice atmosphere. Our main waiter was excellent.
David G . 2023-10-20
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Six of us met up early afternoon for our reunion; we started our nurse training in October 1983 and most of us hadn’t met up for 36 years. We spent the whole afternoon and evening in the Hotel Restaurant and it was absolutely wonderful. We had light lunch, tea, coffee, drinks, cocktails and bar snacks in the evening. The staff were wonderful to us, especially Daizy and Jake who were so lovely to us. The food and drinks were all superb and we all said we will definitely be back. There is a lovely decor and atmosphere in the hotel. The only criticism would be that the entrance to the washrooms was very dark especially in the evening. Thank you all for such a wonderful day.
Loverofeatingout . 2023-10-10
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Having won an afternoon tea in a Charity Auction we thought we would make a weekend of it and celebrate our anniversary. The afternoon was lovely and the service was great.
Shaun Garrett . 2023-09-23
MORE AT Google
Fish and chips Food was excellent one waitress had a bit of a moody on her like she really didn’t wanna be there, wasn’t very pleasant but everyone’s has bad days I wouldn’t not go there because of her ha.
Jake Berry . 2023-08-17
MORE AT Google
The brilliant but very humble overall bar & restaurant manager has done it again! He has added Curtis to his amazing management team. Curtis has fitted into the friendly culture already. Every time I visit, I feel welcome as if I were visiting my local pub. However, the modern vibe and style is like a central London bar. Therefore, you have the best of both worlds. The superb staff ensures the welcoming feeling, and Curtis 'fits right in'. He goes above and beyond. Kudos to the overall bar & restaurant manager for a great hire. Thank you and see you soon.
ANTONIO S . 2023-07-01
MORE AT Google
Amazing service as always from Joy. Best espresso martini in the county!
Kitty Katt . 2023-05-06
MORE AT Google
Bad experience. Great cocktails but poor quality food, poor quality meat, unable to resolve issues with our meal. Wouldn’t recommend and won’t return.
Freddie Rushby . 2023-04-25
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Amazing food! Great coffee! Best pork roast I have ever eaten. Friendly staff, the manager Jake was amazing and very helpful!
Angel Harrison . 2023-01-09
MORE AT Google
Great food and service at this Hotel restaurant. Ate there two nights in a row. Highly recommend the Duck Confit.
Andrew Coniglio . 2022-12-06
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First time in HarBar and my waitress was Charlotte. She had a lovely personality, looked very presentable- stated she was fairly knew but she was still able to advise me on the wine and meal selection. She was always happy to go find out about something if she wasn't entirely sure and even when it picked up in the evenings she managed to gauge all customers and provide an efficient service - even allowing customers to just relax and chill after finishing their meal or drinks. Had afternoon tea, and dinner at HarBar - which was very delicious, full of flavour and presentable. Need to return at some point to try the lunch menu
Ricco Dean . 2021-12-15
MORE AT Google
Fantastic place, great food, beautiful decor but mostly fabulous staff and great service
Tara James . 2021-11-14
MORE AT Google
Prior visit was good, latest was a disaster. Food generally good (club sandwich was the only let down this time and would not recommend at all) but the service is non-existent truth be told. It really was bizarre and disappointing - ignored, condiments and sides delivered once we were finishing and we had to clear our own plates. I recommended it to my party, what a regret. The only saviour in the end was that our complaint was taken seriously by a manager who was not even responsible for our table - her manager, who was meant to be looking after our area was keeping a low profile it would seem. Good Food, Terrible service. Front of house is letting the rest down. What a shame.
G Ford . 2021-06-29
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Excellent service from Miroslav yesterday during our spa experience morning- thank you very much! Can’t wait to return.
PT792 . 2021-05-20
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Such great service from Gyokhan, very attentive and kept checking up on the table regularly. Myles was ok also.
Haychra93 . 2021-05-15
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Our waiter Gyokhan was brilliant. We had a complaint about the deserts which he dealt with politely and delivered a replacement ASAP. This guy really understands with a smile.
Kevin P . 2021-05-14
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Went to the harbour hotel for a lunch to celebrate my birthday with my friend and also to ask her to be my bridesmaid. We were amazed by the wonderful food, it was delicious. The table was undercover and had fire pits next to us. We had not told the hotel it was my birthday when we booked, but our host Gyokhan overheard it was and surprised us with two large glasses of Prosecco and a desert saying happy birthday. It was so lovely and he really made it a lovely day!! Thank you so much, will defiantly be back!
N8609WJnatashat . 2021-05-08
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Myles and Miroslav always make us feel welcome and looked after whenever we visit the HarBar. Couldn’t ask for better customer service, and coffee!
I2913ZNfrancescam . 2021-05-08
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Miroslav never fails to make us feel welcome and at home, great service, great food, happy customers
solomona345 . 2021-05-08
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Our server Miroslav was excellent and made us feel very welcome, under the circumstances of covid, this was a very welcome distraction from a difficult year fro us all.
E9748XOgregc . 2021-05-08
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Great service from Gyokhan! Drinks were great and would defiantly recommend! Defiantly go to harbour!
saima2246 . 2021-05-02
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Gyokhan honestly couldn’t be more attentive throughout the evening. He is friendly, well mannered and is happy to give some great recommendations. The food and drinks were great all night. Definitely visiting again.
GutoEvas12345 . 2021-04-24
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Gyokhan looked after myself and the birthday boy very well ! We had a lovely evening on the terrace ✨
ChloeP1185 . 2021-04-24
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I don't usually post feedback on things like this but on this occasion I felt like it needed to be said that Myles especially was outstanding with his commitment to service. Moreover they are polite, friendly, punctual with food and drinks. Couldn't recommend the Harbour highly enough.
chriscB2523LT . 2021-04-22
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I would personally recommend this place for multiple reasons as it’s probably my favourite spot to have food and drinks. Every time I go to visit this hotel the food and beverage staff is always professional and have a deep understand what drinks and food they have on the menu. The food itself is fresh and delicious. The design of this place inside and also outside I very clean and modern which I personally really like !
DawidJelski . 2021-04-15
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We had such a miro-aculous breakfasts. He brought out tea and coffee that miro-rred fine dining at the finest of establishments. At first my co-guest and I thought that his etiquette was a miro-age, but then it became clear that his talents were mes-miro-rising. Thank you harbour hotel for Miro. What a guy.
nadiapV932OW . 2020-12-13
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We booked afternoon tea for my husband and I. A lovely treat! A beautifully presented array of savoury sandwiches, wraps etc and delicious cakes, scones. Couldn’t eat it all but was given a box to bring the rest home to enjoy later. Not forgetting a glass of champagne and plenty of teas and coffees.
Tricia O . 2020-12-13
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Dani offered us fantastic customer service when we asked for something that was not on the menu she sourced it for us. Very polite, professional and friendly.
Zoe Stirling . 2020-12-06
MORE AT Google
Very good breakfast, stuffed, very clean and tables wiped down as soon as a customer leaves, great customer service, special thanks to Gyokhan he was very helpful he even guide us where to visit in our Guildford trip ,highly recommend, will definitely be returning.
101erkana . 2020-12-06
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Booked the hotel for one night with my partner for our anniversary, room was very clean and equipped well. In the evening we visited the restaurant downstairs for dinner and the food was amazing! I had the Guinea Fowl which was delicious and my other half ate the Lamb Rump, which he was very pleased with. We were also given a complimentary glass of Prosecco for the occasion. Miro and Zhivko especially stood out for their amazing hospitality. Thank you for making this day very special for us both as we will be definitely returning!
zoebX1728BJ . 2020-11-05
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The food was well prepared and the staff was very welcoming. The athmosphere was very calm and enjoyable. We tried some cocktails which we had never tried before and they were awesome. Thank you for the great service.
milendg1 . 2020-10-28
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I visited the hotel and I must say it was an excellent breakfast nice friendly staff to help and special thanks to staff member Gyokhan he helped me this Sunday
Mike1t2 . 2020-10-26
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Good place for a quiet Drink Before or after a meal or going to the links of Glive
Simon Hector . 2020-10-02
MORE AT Google
A simply dreadful, over-priced breakfast. With bullet-like black pudding, hard-boiled poached eggs, cold fatty bacon and microwaved accompaniments. We live locally and have tried the hotel a couple of times - it continues to let us down.
davismarc . 2020-09-18
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Were tired after an early wake up and along day of travel and decided to try the hotel restaurant. It is a lively place with a dj and great music and a good ambiance. We enjoyed a few drinks and thereafter ordered the tagliatelli, a goat cheese starter and we really enjoyed the dishes. The service was personal and interactive although we had to wait a while before our orders were served.
Ewald Van Der Helm . 2020-09-14
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Had a lovely visit a waiter called zephry made us feel so welcome will come back just to see him again l, thankyou!
floydf645 . 2020-09-12
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Ordered two medium-rare steaks - one was well done and the other was raw. Got two new steaks one was rare and the other was swimming in blood. Didn’t enjoy the taste of the steaks either. It was expensive and not worth the money. The manager was also quite rude but the rest of the staff were really nice after what happened. Good atmosphere and cider otherwise!
S B . 2020-08-30
MORE AT Google
Thank you so much to all the very friendly staff that welcomed us during our stay in the harbour hotel and the harbar restaurant. Everything was amazing! Miro was very friendly and funny always smiling and had an eye on us at all time to see if we needed anything. Definitely recommend that place. And the atmosphere and decoration were amazing. We felt really safe during our stay. All staff were wearing masks and hand sanitizer were available on every table. If we can we will for sure come again!
vividiabolo . 2020-08-30
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Delcious food and brillian service by Miroslav who impressed us with his language skills :). If you like salmon, I really recommend the grilled salmon there. Thank you Miroslav for your hospitality
thompsonle . 2020-08-29
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Light lunch and some drinks today, highly recommend the goats cheese salad starter. All the staff we met were excellent but Mike deserves a special mention. He was friendly, professional and knowledgeable and you could tell he was smiling despite wearing his mask! Based on our experience today I’d definitely go back. Thank you.
foogle2010 . 2020-08-21
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Such a wonderful lunch at the Harbar. Excellent service by Miro . We were made to feel so welcome, the staff were friendly and adaptable. They set our table up with decorations prior to arrival. Would highly recommend visiting . The food was fantastic to!
Mills0606 . 2020-08-16
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Have eaten here before and the food and service always good. Food is still delicious, and the outside area has been made even more attractive/relaxing. However, whole experience was spoilt for me by several waiters/waitresses having their masks on their chin or around their neck. If this does not matter to you, you will enjoy eating here - but if, like us, you are nervously emerging, then it's quite upsetting to see staff flagrantly disregarding customer well being. I appreciate it is very hot - but the excuse cuts little ice with me when many friends work in NHS and have to wear PPE 24/7.
Parksfamily2014 . 2020-08-12
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Service very slow maybe under staffed at peak times. Nice outdoor area.
A Sharma . 2020-08-09
MORE AT Google
Very disappointing this evening. Was met at the waiting point, shown to a table however after waiting 20mins we had to leave as no one came to take our order. Although covid 19 surely has restricted some operations, the invisible man would have had more chance of getting a beer....
Stephen McCormack . 2020-07-25
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Came with a friend and we had an amazing meal and service from a really friendly waiter called Zaphry! He made us feel very comfortable and was very attentive. Would recommend here for a lovely lunch, we’ll definitely be visiting again!
Lucywalker1234 . 2020-07-20
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My girlfriend and I had dinner at the Harbar hotel for our anniversary. So glad we came here because the food and hospitality was absolutely brilliant! Would definitely come here again! We where looked after by Zhivko, who was friendly and helpful:)
Blaise G . 2020-07-14
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Took my family here for a birthday treat and our server Peter was an absolute star. We will definitely be back here again in the future!
Navigator746317 . 2020-03-12
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I’ve been here a few times for drinks and meals but recently service has gone downhill. Initially staff were welcoming and helpful, but the most recent time I took a family member for a weekday lunch they were more interested in a company event and ignored us so we left. I visited another time for a drink but after a wait had to walk over and ask a staff member who was chatting to a colleague to serve us. It needs a good shake up
Cjgwx . 2020-03-11
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We were a table of 15 for a friend's birthday. Our waiter, Zaphry, did a fabulous job of making sure we were happy and had everything we needed. The food and setting were great, but his professional and friendly manner made it feel more special.
FranM2626 . 2020-03-08
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Really enjoyed our stay here and ate in the Harbar both nights. The waiting team were so welcoming and attentive, especially Peter who went above and beyond
John_MacP . 2020-03-06
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Thanks much to Gyokhan and the Alex from kitchen for the excellent breakfast and attention during all my visit
TurgayK66 . 2020-03-06
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My niece's birthday. Four of us for lunch. Delicious food. We shared a reasonably priced bottle of champagne. We were generously given an extra glass because they were testing the fire alarm. Attentive service. Good atmosphere,just right before we enjoyed the spa and a treatment. Miloslar was one of the people who looked after us. Thank you.
636claret . 2020-03-04
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Excellent experience, Attentive service, helpful & friendly staff, quality food, I will definitely come back.Today I had lunch at Harbour Restaurant and I am a regular here. There is no need to say I do really appreciate that Harbour Hotels decided to have one of their quality hotel here in Guildford,.
607cezara . 2020-03-03
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My husband has coeliac disease and must eat gluten free. Peter who was our host at breakfast, brought him gluten free toast and noticed that there was a hashbrown on his plate. He immediately remarked that the hashbrowns are usually fried in the same oil as other non gluten free items and offered to have his plate redone. We are so grateful that Peter was so attentionate! Any cross contamination can be a really big deal. The staff is very aware and they know how to give great service. They also left gluten-free cookies in our room to have with our morning tea. I highly recommend this hotel! We will come again!
NLG20 . 2020-02-22
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Lovely stay. Daniela made lovely signature cocktails. Nothing too much trouble she was really amazing.
836dees . 2020-02-22
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Had a lovely stay and Daniela in the hotel bar made lovely signature cocktails very nice Indeed 🍸🍸🍷🍺
R3801YPdavidm . 2020-02-22
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Daniella is amazing member of the harbour hotel team, no matter how busy and under pressure she is she will always try her best and provide the best service she can. Also she makes the best drinks in the HARBAR. Miles is also is a very great member of staff, made us laugh while providing 10/10 service!
Haychra93 . 2020-02-22
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I asked for a customized cocktails and it was one of the best I ever got. Thanks Jose for your listening and cocktails skills!
lionelb130 . 2020-02-20
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He can make everything you ask for and even help you to develop your favorite taste. Great bartender with good taste and understanding of his customers
jobl515 . 2020-02-20
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Been here a few times now, big thumbs up for Daniela! Lovely service as always, also her mixology is absolutely wonderful. Definitely best bar in town! Thanks a lot Daniela, look forward to having your service again and will brag about your drinks! :-)
821lightning7 . 2020-02-17
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I was shocked to be sitting at your Bar on a Bar stool and to order a pint of beer which was poured and then passed to me over the Bar and I was asked for payment, without a receipt, and the amount charged included a 10% service charge apparently?! This seems excessive as an add on cost for pulling a Pint.
DDwilltravel2 . 2020-02-12
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A group of us went for afternoon tea to celebrate a big birthday so we wanted it to be special. Unfortunately we felt let down with the experience and felt sorry for the birthday girl as it didn't feel like a celebration.
JerseySuz . 2020-01-28
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Excellent food and good service and reasonably priced. Peter was very attentive. Excellent setting and very central
GordonD654 . 2020-01-20
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Repeat visit after a lovely spa weekend. Visited for my birthday with family and had a lovely weekend. The staff are charming and authentic. A great atmosphere where great food and drink is combined with a relaxing setting. Sonia was a particular gem along with all the HarBar waiting staff and the signature cocktails.
TamJemm . 2020-01-18
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We had afternoon tea for 5, plus two children. Very relaxed atmosphere. Peter who served us was very attentive and helpful. Friendly manner and nothing was too much trouble.
StacyMarie987654 . 2020-01-18
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It was really nice to have morning coffee in HARBAR Staffs are very kind .. Special thanks to GYOKHAN
Mmustii . 2020-01-12
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What a wonderful service it was , Gyokhan looked after our family from the beginning till end . We had buffet breakfast , my wife loved the omelette, it was delicious,,, we can highly recommend it will visit again.
Erkan001 . 2020-01-12
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The waiter Peter was extremely helpful in catering my preference choice of food. Unfortunately the menu had changed so the normal veggie burger that I absolutely love had been removed. The waiter kindly asked the chef Zapry if he could make the same burger even though it was off the menu! Great service!
Blackahayley . 2020-01-11
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Very good food and friendly staff, a great atmosphere Jose expresso martini champion. Can’t wait to return.
Proclean_2016 . 2020-01-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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