The Portsmouth Arms in Basingstoke and Deane

Busy Saturday lunch time, in the garden, sun shining. Quick service and lovely bar staff

Great food, great service. Really enjoyed it

It was a lovely family night out.Food was delicious, service was outstanding. We will be back for sure. Highly recommend. Thank you for the Team!

Imogen was a fantastic waitress - lovely evening

Lovely meal out. Nice relaxed atmosphere and good food

Beautiful pub, very friendly, helpful and professional staff. Food was great value for money. Will definitely 💯 return.

We stopped for lunch twice in a week, on the way too and from the coast. Both times we were very impressed with the cleanliness of the venue and the quality of the food served. We ordered a selection of food for adults and kids, the portions were just right and everything was well presented and cooked just right. We were looked after by Emily, who provided top-class service with a smile. If you are passing this pub, I would highly recommend The Portsmouth Arms, for good food and friendly service. If we didn't live 60 miles away we'd be regulars!

We had a party of 28 people and not a single order was out of place. The staff were so helpful and friendly and everyone commented on how well run everything was. Food was amazing as per usual. Huge thank you to the cooks for serving up so much good food so fast

The portion sizes were extremely small e.g no sides with the fish pie. The childs mac n cheese was also a ridiculous amount with no sides, I had to buy him a side of chips and extra desert to make sure he’d had enough to eat.. The staff were all very young and lacked experience we witnessed them telling an elderly couple to get their own menus from another table. They asked if we were ready to order food as soon as we sat down but didn’t return at all to order desert. One waitress took an order without a pad and had to come back as she’d forgotten the order. She was followed by a group of children who ‘wanted to help’. There didn’t seem to be any management in sight. The bill came to almost £100 for 2 adults and a child and we left hungry. We won’t be back.

The portion sizes were extremely small e.g no sides with the fish pie. The childs mac n cheese was also a ridiculous amount with no sides, I had to buy him a side of chips and extra desert to make sure he’d had enough to eat.. The staff were all very young and lacked experience we witnessed them telling an elderly couple to get their own menus from another table. They asked if we were ready to order food as soon as we sat down but didn’t return at all to order desert. One waitress took an order without a pad and had to come back as she’d forgotten the order. She was followed by a group of children who ‘wanted to help’. There didn’t seem to be any management in sight. The bill came to almost £100 for 2 adults and a child and we left hungry. We won’t be back.

Went for Sunday roast, was after 5pm so only payed £10. Wasn’t sure if the food was going to be any good but was pleasantly surprised! The staff are always so welcoming and friendly which makes the experience even better!!

Came for a Saturday night dinner, Andy was super helpful recommending dishes! The bar suddenly switched into a little disco! Was very fun and would recommend for a light Saturday night out where your need that foot tapping to move into hip shaking!!!

Amazing atmosphere, quick service and caring, great food and drink. Well worth a visit. Andy helped serve and was great at making sure everything was ok. Would recommend to all if you want a nice bite to eat that’s not going to break the bank.

Really beautiful pub and lovely atmosphere. Dog friendly and seems to be pretty busy. We ordered steak ciabattas and they were a big portion and very tasty! The staff were friendly and helpful. The only downside was the large diet coke was £4.10. I'll be ordering a different drink at my next visit 😌

Wonderful staff, cracking food. Great beers. Can't recommend it enough. Burgers are amazing food is superb. A Proper pub

Cosy couple of drinks, great atmosphere and service from Zoe and Emily B!

Went there with my wife and kids to meet up with old friends on Sat 8th Feb The wife and I had the Smoky Fish Pie, described as "with a cheesy crushed new potato topping". What came out was a small dish of cheese sauce, with a few bits of fish and half a pound of halved under-cooked new potatoes dumped in it. Honestly, the worst fish pie I've ever been served. Disappointing is an understatement - my wife changed hers, I just ate mine because I was starving. The fish that it was changed for was a good size, but really greasy (I noticed the chicken schnitzel that others had, had left quite a bit of grease on the plate, too). My son had the chilli, and whilst it was nice, the portion size was ridiculously small. Service was fast, and the staff efficient and polite.

A very good atmosphere with lovely staff who are always happy to help with a smile on their faces :) Chloe and Andy were very welcoming and kind.

Fantastic pub, always a social hive with a buzz no matter the time of day. Very well kept unlike some other local pubs, but maintains it's charm and period character. The staff are very welcoming and take the time to get to know you on a personal level. Could do with stocking Twiglets though.... :)

Great food and really good sized portions, so much bigger than I expected and at good prices, worth the money

Great food and excellent service by Connor and Emily.

Great meal, great staff (visited on Monday 3rd February 2025) Connor and Emily are so helpful, lovely and kind people. Will come again. My only suggestion would be is to bring back the homemade scoth egg.

Good service quiet atmosphere and very good food 👍

Food was lovely and service was very friendly.

Fantastic food, I’m friendly staff

Very good food ,staff really great Connor very accommodating and friendly. Great manager .Great vibes ..

First time here and based on our experience it won't be the last! Lovely food at a very reasonable price. Great atmosphere and couldn't fault the service. Connor looked after us and gave great recommendations on the menu. Some great offers available throughout the week too, so may even bring the kids next time!

Food was good, service was ok and the pub was very quiet.

Great lunch friendly service with a smile 😃.

Lovely birthday lunch, great service thanks to Andy and his team.

Lovely food , warm friendly atmosphere, great prices would recommend

Service was really good, all staff where friendly, food was amazing 🤩

Amazing roast for just £10, with amazing service! Will be back soon

Fab service, lovely setting and atmosphere

Lovely pub layout. Relaxed atmosphere and the steak and tanglefoot pie was lovely. The staff accommodated changes I requested (beans and chips instead of mash) would definitively recommend.

After being a regular customer since it's opening, by their decision to stop selling Guinness, I am disappointed by Hall and Woodhouses' decision to ignore the taste preferences and choices of their customers in favour of attempting to chase profits by pushing their own poor substitute stout. Sadly I am now forced to take my custom to other establishments where customers are more respected. Zoe, Andy, Connor & the team, thank you, and good luck for the future.

We come here for lunch and were served by the lovely Saskia who asked about allergies and was genuinely very lovely and was able to make lots of recommendations Food come out promptly and hot and was lovely Many thanks for a lovely lunch.

Went earlier today (Sunday 12th January) for a birthday meal. Unfortunately this place seems understaffed and our waitress was really struggling to stay on top of everything - she did a great job all things considered. Biggest disappointment was the food. The roast dinner was left by most - piled high to make it appear like there is more food than there is and covered in what has to be the worst gravy ever tasted which added nothing to the meal. Drinks were fine, special mention for a decent coffee too but I went here to have a meal and as the meal itself was the main thing and it missed the mark it is fair to score low.

Visited for a family meal to celebrate my grandsons birthday. There were 10 of us, we ordered our food separately, but at the same time, however my dinner came a good 15 minutes before everyone else's. We did say we were all together, and don't understand why the food couldn't come at the same time. However, the food was very nice, it was a nice pub too.

We had a lovely dinner with lovely and polite staff. The steak was amazing and cooked as desired.

One of the worst Sunday lunches ever. The staff haven't a clue what they're doing. My so called 'waiter' was wearing the filthiest pair of jeans I've ever seen. The table adjacent to mine was given all the wrong orders. One customer asked for an Irish Coffee and was given a large Bailey's. Two dogs were fighting in the restaurant; and my empty plate stayed in front of me for 20 minutes. The lighting was so dim that I needed the torch on my phone to read the menu. It would almost be unfair of me to go on, but the Portsmouth Arms really does need someone at the helm who knows what he or she is doing. I won't be returning any time soon, and judging by the comments I overheard from other tables, the repeat bookings, that are essential to pub restaurants, will soon disappear.

Great food, great atmosphere, and the quiz is great! Went for Dinner and out sever Connor was very attentive with my Mum's allergy to xantham gum, the food was really good and we all had a great time

Connor was very attentive and took particular care of my wife’s unusual food intolerance in a very positive way including bringing a e-tablet over for her to review the menu ingredients

Great local pub with excellent atmosphere especially on quiz nights on sundays

Fabulous local pub with very friendly staff. Great atmosphere, especially on quiz nights which are great fun. Definitely recommend

The Portsmouth Arms is always a fab place to eat and drink. Connor was very knowledgeable of the menu and complimented our evening. Would definitely recommend!

Lovely Xmas meal. Great food, great staff, really nice pub. Will definitely return.

For our Christmas party this year we decided upon The Portsmouth Arms. From the very beginning the staff were on hand to help with the planning, from menus to drinks vouchers and even bacon sandwiches later in the evening. A great time was had by all. The feedback from the team has been incredibly positive both in regards the venue and the overall evening. The sausage rolls were a particular favourite. Thanks to all the team for making the party a huge success. I'm certain we'll be back again.

Excellent food Andy recommend hw burger which was excellent food came in good time good service hot food recommend the burger

Stopped here to break up journey on the way to a weekend away nice large but cosy pub, nice food and excellent service from Andy.

Great service from the staff. Thank you See you again soon. 🤪🤪🤪🤪🤪🤪

Class pub - Chloe is brilliant and definitely underpaid 😁

We've been here on a few occasions, as the location is convenient when returning to the area from the southwest, and never had any problems. Hitherto, it has even proved good enough that we would journey a little further to come here. Unfortunately, tonight's experience (28/11/24) was "we-will-never-come-back-here" bad. While I appreciate new staff have to be trained, having to go to the bar to order because the staff haven't been seen in half an hour, having to remind staff of what the menu actually includes, having to go to the bar to retrieve orders that haven't been fulfilled, and then having a dismissive "yeah, we're busy" from the senior front of house lady when these issues were raised... Never again. I'm doubtful the management of the pub even care.

Went here yesterday(17/11/24).we were a party of 21 which was booked in advance including pre ordering the main meals.when making the booking my husband asked if they could handle a large booking on a Sunday to which the answer was yes no problem.first of all they had no order for 2 of us so we reordered it then 2 lots turned up,then we were told there probably wouldn't be enough beef,that was sorted out by us changing some of our order.the food arrived in drips & drops.3 of us waited another half an hour for our food.mean while other smaller tables were being served their food.i did complain to which I was told they only had a small kitchen & only 2 chefs working.we did get the 3 late meals taken off the bill but this was a surprise birthday party for me & I felt there apologies were not meant. I would not recommend going there & we will definitely not go again.we all paid alot for our food with drinks & desserts.some of the dessert which should of been hot were cold.please don't waste your money here.staff weren't helpful at all.

staff are really rude and wont be coming back!

We had a lovely evening at the Portsmouth Arms Saturday evening with very good food and exceptional team (Especially Emily).

Great looking pub, food was not so great. My Mac and cheese was warm not hot, garlic bread was over cooked, told the staff, and all I got was oh sorry about that I’ll tell the kitchen. Not great service at all.

We returned to the UK and wanted to have a drink in a proper English pub garden. This one was great! The staff were professional and friendly without being overly familiar.

The food was severed hot and was lovely. James was brilliant and had a smile on his face. He was happy to have a laugh with us at the table.

Great food, excellent atmosphere. We were recommended this pub by the guys at ifly in Basingstoke. 14 of us arrived unbooked on a Sunday lunchtime and they were superb.

Nice pub, with good service and staff at lunchtime.

From the outside this pub is a lot more than inside, it has a nice garden with plenty of tables, a large play area for children and has a beautiful thatched roof. Inside it's just an average pub. The staff aren't too bothered about being there or whether you're there or not. Ordering food and drink is by a QR code, which didn't work so we had to then re&order at the bar anyway. The food was fine, served it's purpose as sustenance on a long journey but it's fairly basic and I don't imagine too much "cheffing" goes into it. But for a total bill of around £55 for 5 people, you can't ask for much. Service was pretty quick after ordering though.

First time visiting with a client for some lunch. Sat outside and ordered inside at the bar. It took a very long time to get served and even noticed. Someone was out the back packing away and oblivious to me things and then someone else came in and got served before me which is annoying. I had the steak ciabatta, wasn't worth £11.95 and felt like it was only half a portion. £3.95 for a large diet coke, felt like daylight robbery. Nice big garden and the atmosphere is the only thing that saved my lunch catch up with a client. Would I visit again, I would but would hope someone else is paying the bill!

We booked a table for 14 including 3 children, for a family birthday do. We were delighted with the pub, which we didn't previously know. We chose it because of its having a garden, a children's play area and an affordable menu. Our experience fully justified our choice as everything was excellent and the staff's efficient service made the event very enjoyable for all. They coped well with the very late arrival of two of the party due to train problems, and the allergy requirements of some of us. We would go again if in the area (we don't live locally).

Nice place, nice meal but uncomfortably pressed into settling the bill before retiring to the garden despite wanting to stay longer and enjoy further drinks on the tab sat in the sunshine... Sadly, that lack trust in ourselves, both mature respectable folks (myself in my 60's) unfortunately spoiled our experience there 🤨

Bit disappointed. Food not particularly tasty and burger bun inedible as rock hard. Not very busy in restaurant so no excuse really. Probably won't go again as there are other better places nearby.

I booked a private function area for 45 people on Wednesday night, the staff at The Portsmouth Arms were very welcoming and the service was very quick and efficient. We will definitely be returning again for work function's. Thank you so much.

Celebrated a birthday having dinner with family. Great price on Monday as 33% off and not busy so easy to talk and take our time. Tasty hot food, good service and great price.

Arrived to a very quiet pub. Starter came out quickly as it was Nachos and this was very nice. Long wait for the mains which were bland but passable however in one of the mains (ciabatta steak sandwich with salad and chips) in the salad was what can only be described as a tiny caterpillar crawling on it. The staff offered to do a completely new replacement, which we accepted however when it came back the markings on the top of the ciabatta which we had made to identify it were still there when it returned and the only replacement was fresh chips! I think the staff must have been crazy to think that we wouldn’t notice that we were getting the same meal back. We won’t be eating there again!

Service was amazing polite, helpful and professional, going the extra mile. A variety of popular beers and other drinks available. The food was really good and came out hot, delicious and quickly!

Always enjoy coming to this pub. Not only is it a gorgeous building that has been decorated with the perfect balance of country pub and modern. The food is always great and the service is spot on

came for lunch with my girlfriend on wednesday afternoon, the service was fantastic and when i found out a problem with my drink, the bartender happily gave me a new one which was flawless!

Bit of a meat market on our Sunday but we have booked for another, Saturday, this time

Cosy, welcoming pub. Fantastic roast and brilliant, friendly service.

Terrific Sunday toast with all the trimmings. Friendly and accommodating staff and an excellent selection of real ales too, all under a beautiful thatched roof. Would not hesitate to return!

My local pub and so it's going to be good. I have a allergy problem with dogs which is why I don't eat there. I don't think you should have dogs in a restaurant. But hey there's places you can sit where you're not exposed to dogs. I really don't understand why people with dogs think everyone likes dogs. You have menu's with nut allergies but people like me with asthma have dog allergies. Why not have a dog free zone?

Lovely fish and chips and great service. Thank you, great alternatives for food allergies thank you 😊

We went on a Saturday afternoon, and it was very lively around the pool table. We ended up moving the restaurant side even though we weren't eating

We booked the restaurant but were put in the bar area as you had a private function which we were part of but still had to sit in the bar to listen to loud noisy groups shouting and burping out loud. The staff were constantly encouraging us to leave the area as quickly as possible until told to move and that's without seeing the desert menu. Poor overall and the worse experience we've had. We will not be back.

Very disappointed, beef roast was terrible, the meat was probably the worst beef I’ve ever had, wafer thin and brown very well done ( when it stated it comes medium rare) we couldn’t even chew through it or cut through it as it was so tough..we had a table at 12:30 so it wasn’t as if it has been sat there all day.. we then spoke to the waiter and explained the beef was so tough we couldn’t cut through it, and it was quite disappointing, he went away and we thought he was going to get us a fresher cut of meat or complain to the chef and resolve the issue but he came back with a steak knife and walked away.. we found this shocking but also quite funny at how bad the service was.. we decided to not complain again we thought they may take some money off the bill as the beef was un edible ( the rest of it was quite nice)but they didn’t offer a discount, so we paid in full but definitely won’t be coming back.

Friendly pub. Food of sausage and mash and fish and chips was ok. Great building. And easy parking

Fantastic pub with great food and friendly staff that are very helpful

I booked a table for lunch to celebrate my mum's birthday. We were shown to the table, given menus & was told they would be back to take our order. We waited for 30 mins, watching people who turned up after us getting served. We went to the bar to chase. Someone took our orders. Our drinks went to the wrong table! Waited another 40 mins only to be told there was an issue when they put the order through & it was lost. Ordered again & waited another 30 mins for food. We only had mains. The food was okay once it arrived. They waived the bill but it ruined my mum's day. I've visited this pub many times but won't be going back.

Lovely food and friendly staff here.

I had a great night celebrating my 50th birthday at the Portsmouth Arms. There were 17 in our group and Connor and his team were amazing. Accommodating our every request. The food was great all piping hot and absolutely delicious. We had live music and a great atmosphere.

The staff were very friendly and the food was pretty good. Great management team who are always happy to help.

I dont normally do reviews but the terrible managenent forced me to write one when i went to the bar and i spoke to the nice bar girl about how my fish tasted old and that it made me feel ill she said she would get the manger who was no help at all . My son had the same meal but his tasted better the manager didn't care how i felt but stared blankly at me and made no attempt to apologise or looked concerned it would have been nice as i wasnt asking for my money back but she just didnt do or say anything i got better customer care from the young barmaid. The fish has made me feel very sick and not at all well i will not be going back.

Could not find a table to sit down. Place was rammed out. Great sign for the pub. Didn't stay. One star is not a reflection on the quality of the venue. Just did not want to sit outside on a cool day

Every Sunday, Quiz Night! So fun!

Had a great time. My last night in the UK.

Everything excellent, food, service perfect, Connor went above and beyond

Since moving to Basingstoke I have visited the Portsmouth Arms on a few occasions for lunch, on my own, as well as Sunday lunch with the family. The food is very good, whether you are there for a full meal or snack, the staff are always friendly. There is a good variety of beers available.

Excellent sandwiches with fries on the lunch menu. The service, speed, and decor are also great.

Great service, good food, dog friendly, large car park.

Service was absolutely spot on. Connor went above and beyond making sure we had everything we needed. Smiling and talking with a cheerful manner. Food was very generous in portions tasty and hot. Unfortunately a roast potato slightly harder than I would have liked. Table was wobbly. Outside was broken glasses and a few bottles. A jagged piece of glass on the pathway which I kicked onto the grass as there may have been an accident.Bathrooms were ok but surfaces sticky. Floor was wet and did see a wet floor sign. Heating was too much as I was sat right next to it. Lovely lay out and great relaxed atmosphere. Would definately come again.

Hadn’t been here for some time & went on a busy Saturday evening. Food good - steak pie was perhaps a little chewier than it could have been - and service very good. Worth a visit.

We love the burgers and beer. Staff very friendly and helpful 👌

30 of us for a pre-booked Sunday lunch. The food was good and the staff coped well. Good selection of food and drinks. Nice location; outskirts of Basingstoke but with a rural village pub vibe

Food was good service was a little slow but to be far was a Sunday Lunch time . Atmosphere was pretty good

Nice atmosphere, good food that came quickly