The Mayfly in Shepway

Thought we'd try it out after a few years absence for a birthday get together. Wish we hadn't bothered. Cold chips and peas, scampi was ok. No jalapenos on nachos as they'd run out (go next door to Lidl then) very little of anything else on it. Fried eggs burnt! How do you do that. No puds as kitchen closed at 8pm. Waitress was nice, but when we complained the manager stayed away watching football at the other end of the bar. Not much chance of a revisit for a few years, if ever.

Despite the current restrictions, still able to offer a reasonable menu and selection of drinks at very competitive prices.

Good choice of meals , food was lovely, really good price , friendly staff

Poor quality food. Chicken looked old and didn't taste very nice. Even though mentioned it to the waiter he didn't seem bothered

Went there for lunch found a table went to the counter to order food, stood there for 5 minutes when eventually the staff member came over told us to wait .. Then we were told without any apology that the chef had stopped doing food!!!! Lovely... after sitting down with our 98 year old mother we left...this place is as bad as it was a year ago , lack of staff and no chef to cook anything....absolutely shocking way to run a restaurant will definitely NOT be back.... 🤬

I took my mum in for an early mother's day meal. We ordered before 6pm and was told it would be between 10-15 minutes. After around 45 minutes I asked how much longer. Barmaid said I will find out. She stood at kitchen door and showed me 5 fingers. Later on after over an hour I had to go back. The manager came out and said it will only be 1 minute more as he told them to redo the garlic bread 10 minutes later we eventually got our food. Really really bad service. No please or sorry. Just under £37 and we will never ever go back. Other customers were also in the same place as us and having to demand a refund. If I could I would rate the whole experience a big ZERO

the staff are very friendly and have great customer service, the second i walked in i was greeted and felt very welcomed into this establishment. the food was amazing good value for money. time management was impeccable. shall be telling all my friends and family about my experience this afternoon. i will definitely be going again. 😃

Was a bit rushed as told there where 2 wakes and we needed to order quickly. Garlic bread with cheese came out on paper napkins, so couldn't separate and had to ask for a replacement. Kids 5+ meals were a bit small. Otherwise it wasn't too bad. Will try again as might just of been a bad day.

Friendly staff good service Carvery on Sunday was great

lovely good, staff are very nice and welcoming, very quick service and overall great pub/restaurant highly recommend!

Visited The Mayfly with friends for couple of drinks on Weds Lovely to see the pub busy,and going well for the new owner. Staff were friendly , plenty of choices of drinks avalible.

Had a Lovley fly by visit on the 26th of February staff where Lovley and cheerful great customer service

Lovley customer service staff where very helpful and cheerful food was Lovley really enjoyed my time will definitely be coming back Thankyou to everyone who served us today!

Small little old man behind the bar giving it attitude really wound me up today; stumpy little man was lucky it didn’t go any further get rid of him, typical short man syndrome behaviour

The food was OK but eg the cabbage at the Carvery was mushy.

Booked a table for 5:30, was told only carvery was available. Was charged full price to then get to the buffet table to find there were 3 roast potatoes left, some congealed veg and soggy Yorkshire's that had been sat out since midday. Luckily staff were really friendly and helpful and agreed this was awful. They refunded us on the spot and we went elsewhere for dinner. If you only offer carvery on a Sunday, then don't allow people to book a table at the end of service when there's no food left!

Booked a table for 5:30, was told only carvery was available. Was charged full price to then get to the buffet table to find there were 3 roast potatoes left, some congealed veg and soggy Yorkshire's that had been sat out since midday. Luckily staff were really friendly and helpful and agreed this was awful. They refunded us on the spot and we went elsewhere for dinner. If you only offer carvery on a Sunday, then don't allow people to book a table at the end of service when there's no food left!

We went on a Sunday lunch for the carvery and it was lovely, beef was cooked perfectly and the roast potatoes were great. Since it has been taken over the place has improved dramatically. We will return again!

I held my husband's memorial at the Mayfly. The venue was what I wanted for the celebrations. The management and staff were very helpful and made sure throughout the event that everything they provided met our needs. I would recommend the venue to anyone who wants a relaxed and well catered event. I didn't have a single worry about the organisation of my event and on the day everything was already waiting for us. Thank you.

The best hosts for a celebration! Having lost a member of our family at the end of last year, we wanted to get friends and family together for a memorable. The venue provided all the food and of course the most incredible staff who looked after us all with such kindness and also fun when appropriate. I wouldn't hesitate recommending the Mayfly for any occasion ✨️

As always a great Sunday carvery and value for money. Love this place and on first name basis with staff, so service great as well. Keep it up!!

Been before and thoroughly enjoyed my meal. Went to the carvery this time. Was quite early 2nd table seated. The meat was a bit fatty, gammon. The potatoes were mushy. There was no real taste to the rest of the food. The cauliflour wasn't cooked in the cauliflour cheese, it was still hard. It wasn't up to par. Also because it was carvery there was no other option, not even a kids menu, most children are fussy eaters and will not eat a roast, or a full one. So I'd say slightly disappointed. But we wouldn't write it off, it's got a nice atmosphere and nice and friendly staff. Couldve been just a bad batch! The food previously has been nice.

Great pub with good food reasonably priced

Came tonight for dinner for 4 and it was lovely. We didn't book but staff found us a table in the bar area and sat us quickly which we were grateful for, it became a little loud (people having fun so can't be too mad!!) but before we could even make mention of it, they moved us to the dining area when a table cleared. Fast service and friendly staff, and food was delicious. We had a Southern fried chicken burger, cheese burger, curry and steak, and we were all very happy with our choices! Desserts were also lush. Was so happy with our experience! Thanks for a great dinner out Mayfly 🙏🏻

Very good first time I went there was New year's Eve very nice place

The New Years Eve party was excellent, everyone enjoyed themselves. Thank you to Paul and his wonderful staff. At

The Mayfly has improved considerably over the past few months since the new landlord has taken over. This guy knows what he is doing. Lovely to take my family to a local that is welcoming and comfortable. We don’t eat often but when we have it’s been very nice.

Really impressed. Clearly under new management. Staff were friendly and helpful. Only had loaded fries but they were delicious. Would definitely recommend

We had booked a table online for lunch on boxing day. There was a bit of confusion because the booking showed up as regular dining but we thought we had booked the festive menu. The manager and staff were brilliant about it. They were able to give us the festive menu without making a fuss about it. The food was cooked to order and was delicious. The portions were large and they were able to give us advice on gluten free tweaks to cater for our needs. We were surprised at how quiet it was in there (we were the only diners), which meant there wasn't much of a Christmas atmosphere.

Great carvery good management and team will be back next time I'm in the UK from france

Went to the carvery for christmas day lunch the staff were lovely, very friendly and approachable. Pub has been freshly decorated looks great! Food was well presented and hot look forward to visiting again in the new year. Well done to paul and all the staff at the mayfly!

The Mayfly has been transformed! It’s now a lovely pub with great food, staff and atmosphere! Definitely try for yourself.

Having a lovely Christmas eve night in the mayfly food was exceptional got my New Year’s Eve tickets staff are amazing Paul, Amanda and team are great merry Christmas too you all and see you in the new year.

Glad to see the mayfly back on its feet! Everyone needs there local and had a fab carvery on Sunday. Myself and mother are looking forward to New Year’s Eve party get your tickets

Great food, amazing atmosphere. Gemma and the team are fantastic 👍

Went for pizza on Monday, absolutely lovely. Also bought my tickets for news year eve. Gonna be a good night. Beers good too.

A fabulous local pub Lovely food and a great selection of drinks and snacks

Went to mayfly for Christmas works do. Brilliant night Great food Good beet Great fun was had by all. Staff much better than ever before Thanks

Carvery at the mayfly last Sunday was beautiful. 3 hot meats big Yorkies and loads of veg Busy place now had to book. Will deffo be back

Great food now Good selection of drinks Staff very friendly Love going there.

Sunday carvery is back! We had a great experience last week at The Mayfly Hawkinge. The carvery food was excellent and terrific value. The service is back to being friendly and professional. The Mayfly looked clean and well run. Finally I think they have turned the pub around. Highly recommend. I also booked a Christmas meal for a group of 11 friends and we were not disappointed. The service again was great, the food was great and plentiful. Nothing was too much trouble. It was superb value for money and the whole group was happy with the whole experience and said they would now return to The Mayfly.

Food was good. Service very slow, our table was booked for 1:30pm we got our food at 2:30pm. Should also be informed to order food at the bar.

I had a meal with some friends at The Mayfly last Friday and the food was good, the service was good and there was a very pleasant atmosphere. We will certainly be visiting there again.

Incredible staff offering great value for money with quality food. Definitely worth a visit,

Enjoyed a great evening, with great service and good company, would recommend it

Great place for us to meet family and friend. New manager is turning the place around and making it a good place again. Will be back soon

Really friendly staff. Quick service. Food cooked perfectly. Comfortable relaxed atmosphere.

Went to the Mayfly today for a belated birthday meal . Staff were lovely , polite , attentive and understanding , and the food was enjoyed by all of us . Will definitely be going back

Sunday Carvery, great value, but no signs outside to let you know the deals that are on :-)

We had booked a table for Sunday carvery with my Nan who struggles to walk long distances and immediately the staff were attentive and allowed her to sit down when she arrived which was very important to us, so thank you for the lovely warm welcome. We have been a few times before and the staff are always so friendly and approachable. Pub is always a lovely atmosphere and family friendly which is lovely to see. We have had the carvery there a couple of times and it is always so fresh and delicious. We will definitely be visiting again soon. Thank you very much!

Food came out on hot plates. As it should do. Good value for money.

Paul is lovely Thank god his taken over the pub Beautiful food Brill service Lovely drinks Chef is beautiful Chef is great Rob lovely and gives me lots of drink

We have been to the Mayfly 4 times since it became under new management. The first time the food was good but service was mediocre. But it has got better every time we have been. Yesterday was faultless. Made to feel welcome. Food was great. First rate.

Well I tried and was disappointed,asked for mixed grill,not available, ordered chicken burger very average,over an hour wait for only one course,tuna melt was very dry and over done baguette. Dirty toilets yuck, tables sticky, needs proper clean,one person bringing the food, serving at the bar and taking.away dishes. No wonder people come and don't come back,shame indeed.

Nice cosy pub. Decent prices. Friendly. Thanks. We'll come again.

Had a most enjoyable experience at the Mayfly. Visiting family in the area and we all came for an early lunch here. We were made to feel very welcome, one of our party is a fussy eater and their tastes were catered for. Next time we are in the area, we will be back. Thank you to all the staff.

If it was possible to rate it a 0 I would have. The company got my order wrong also it took 1 hour for my food to arrive the chip were nice though.

Food was lovely and plentiful, very good value for money

Great food, came out quickly with lovely staff and owner, would come again

Great place for dinner, lovely food with good selection and lovely staff would definitely recommend and would come again

Visited today for a funeral wake. The drinks prices are extortionate. All I can say. Barman very pleasant though.

New management and staff are so polite and helpful. Carvery is back and is great value for money and very tasty! Great atmosphere and very friendly. New management have done a great job we will definitely be back on a regular basis.

Good place now to drink Cheapish beer Great atmosphere Will be back soon

New management and staff are so polite and helpful. Carvery is back and is great value for money and very tasty!

Visited for their Sunday Cavery. Greeted by Paul the host very friendly . Enjoyed a lovely Roast lots of Meat choices plenty of Potatoes Massive Yorkshire Puddings. All the staff were very friendly Definatly be recomending the Pub to friends and family Will be back again

Amazing changes since Paul has taken over, the Mayfly is coming back to being a community hub as it always should be. Lovely carvery, honest food and welcoming staff, thank you!

Amazing staff , good atmosphere , carvery is one of the best huge yourkshires and good meat choices would highly recommend on a Sunday afternoon x

Came with family, new management are very welcoming, food is great and comes out quickly. Would definitely recommend for a nice dinner out!

My Goodness!! What an improvement. This new manager has certainly made strides in the right direction.We went for Sunday carvery. We were greeted at the door, shown to our table, served by pleasant staff....all in Mayfly t- shirts which looked good. Staff looked happy and were helpful. The carvery had a good selection of roasts, the vegetables were hot not overcooked, plates were hot and even the gravy was tasty. The desserts were yummy and all in all good value for money. For those who in the last year or so have given the Mayfly a wide berth, perhaps you might like to give it a ( second) try....its much improved and getting better.

I took my friend for lunch today I was very disappointed with the service . ordered 2 bowls of soup and waited 50min for it ,soup was nice but portions were very small

Excellent food though had to wait a long time, it was worth the wait as all cooked fresh. The place however needs some attention, looks like it needs a good clean for a start, also some of the drinkers at the bar were very loud and constantly swearing that much that the table opposite us got up and left leaving food and drinks.

A brilliant pub staff and food outstanding.

Great Sunday carvery at last one within a short drive, plentiful and great service. Paul the new owner was very attentive and we wish him luck, we’ll be back lots I’m sure, I can get away with the washing up.😂

Had a very warm welcome, my husband said that it was a very nice pint of Pedigree and the food we ordered was fantastic.

Please spend money on new cloths for wiping cutlery and tables. I would not even wipe the floor with the ones I saw staff using. Long waite for food when the place did not have many customers in. They did have a funeral party that arrived later, which did explain all the sandwiches under cling film sitting on the side when we arrived. Food was ok . Service was not the slick, but ok, both young girls learning the ropes.

The food was nice, good service and the beer was great.

Booked. Replied to text messages as required. Arrived. Not shown to a table, or offered any assistance despite wheelchair guest. 45 minutes wait for simple fried food. Was told there would be a wait as only one person in the kitchen, but only one arrival. This could have been sent in a message. The message that gave me 5 minutes grace did not prove reciprocal.

I think after talking to staff, the problems I am about to mention are caused by the head office. 1. Mint In with the peas. Disgusting. 2. At the dishing up point, liquid from one thing was dribbling all over other stuff as it was at the back. The roast potatoes were raw with a skin. The gravey was flavoured water. Pros... Meat was good. Cabbage was nice. In conclusion; With no extra money being spent it could have been much better. Richard Harden

Avoid this place awful food do not know how to deal with complaints unprofessional in every way

We were able to book on line and say how long we wanted. Greeted by Paul very friendly. A bottle of wine started at £16 and we ordered cheese, leek and potato pie chips and peas and a gammon steak. The food was hot and tasty. We paid at the end with friendly staff. We will be going back

Greeted with a smile. Ordered and was all fine. Waited over 50 mins for a baguette... at lunchtime these are standards.. that ling for basically a sandwich??? Black coffee was ordered... had chocolate in it, residue other bottom of cup and tasted of it. Either the coffee machine wasn't clean or you pressed the wrong button and couldn't be bothered to change it. Service was smiley enough but no recognition tht we had waited a stupid amount of time nor apology. Still got massive amount of work to do.

Do not visit always a disappointment! After all the hype about the new landlord making real changes and trying to raise standards and make a difference to what is our local pub we thought we would take a chance and have a Sunday roast, when we got to the pub I ordered a pint of pedigree (the only bitter they do) and it was very cloudy, took it back to exchange it and was poured another pint cloudy pint, I was refunded original cost then paid for a guiness ( the only other alternative), we then decided we would order 2 Sunday roasts, when we tried to order we were told we couldn't order any food as the kitchen couldn't cope 14:15 hrs. We have seen the reviews of where standards and service and food has improved, with our our experience today I cannot see that, a good recovery plan has to start with good customer service and satisfaction where they can deliver at least a food order without any disappointment !!

Had lunch here today and I can honestly say, it’s the worst experience I’ve ever had eating out. It took 20 mins to get a few drinks even with hardly anyone in bar. The meals all came out at different times. Food was dry, cold and very small portions and looked nothing like the menu pictures. As we were sitting on our table we noticed the walls were very dirty and hadn’t been wiped. The guy behind the bar gad filthy nails which completely put me off before we even got the food. Never again!!! It was horrible! This restaurant needs a massive overhaul on cleanliness of staff and restaurant. They are clearly short staffed and the staff then did have working seemed to be void of any training in dealing with the public. Big thumbs down 👎🏻

Excellent food. We had a roast and it was amazing. Fresh ingredients, excellent portion sizes. Lovely staff too

The Mayfly don't serve food on a Saturday and the days they do serve food it takes an age to come out. They give out vouchers for good reviews. Don't bother replying manager I'm not interested!

Thought we would try The Mayfly, as it's under new management. Not been for a long time. Very impressed with the roast dinners we had and the service was good. We will return

Had a great Sunday lunch my 3 friends had a roast I had the lasagna, we all agreed we had delicious food. We were well received friendly staff. Will definitely be going again and can’t wait for the Carvary goes into action 😻👍

Went to The Mayfly the other night for dinner with 7 friends. The new manager actually greeted us with a cheery good evening and asked if we were there just for drinks or would like to eat. He then showed us to a table and explained that the menus and table numbers were on the table and just to pop up to the bar when ready to order drinks or food. Lots of other people in eating, so thought there would be a long wait for our food. Pleasantly surprised when our food came out in about 20 minutes, a vast difference from the last time we went there. The food was hot and tasty and for 8 of us, we chose 6 different dishes, so well done to the new chef! The pub looked cleaner than ever and the gardens looked like they had been recently attended to. All in all, with the new manager and staff, everything looks like it is going the right way. Good luck and we'll be back!

This housing estate pub was very quiet on a Sunday night but the staff were friendly, helpful and on the ball. The beer was excellent and we enjoyed our visit. All good!

Staff are friendly and efficient. Food good except for clearly the veg for the roast being heated from frozen. All other food is good quality. I am not a fan of all the parents just letting their kids run around screaming and there is always at least two tables like that who don't know how to parent their kids. All round good place to eat if you are deaf and don't order the roast.

New management in the pub and we noticed a vast improvement.

Lovely place to come and visit with friends, family or on your own. Staff are nice and friendly. Good food ,good prices , easy parking. The lasagne ,burger dishes and fish and chips especially nice .

I have been reading on the local residence page that the mayfly has new management and has become much better. We used to be regulars but it went downhill. This time was great so we will be coming back. Looking forward to the Sunday carvery returning.

First time there, piping hot food, good menu and exellent quality. Will certainly return.

Excellent evening all round. 100% better than our visit 2 months ago. The new management have made a lot of improvements already and this really shows with the quality of the food. The staff are all friendly and a nice atmosphere. Looking forward to the Sunday Lunches and the Pizzas.

This restaurant has become better since the new manager has taken over. The food is good and so is the service

Ok, honest review. We were staying at the Black Horse campsite up the road before getting the Eurotunnel Apparently the manager has only been there 2 weeks so have to give him some leeway. Ordered 2 pies, one veggie other steak. I saw the guy filling up the gravy boat from the hot water coffee in the bar. When the pies arrived the guy serving them didn't know which was which, then try and get a knife through them the pastry was rock hard and I don't know how but the steak one was burnt from the inside out. The gravy was basically hot water. I suggested I went to lidl to get some granules. We spoke to the manager who apologised and got them remade. When the 2nd came out they were OK. Not great but better. I don't think it's hard to cook a fridge pie, the problem I think was the staff not knowing how to use the blast ovens. We didn't get offered a free drink or discount.

Had a lovely meal at the mayfly today (Sunday) was 6 of us and the service was great and the food was very good. So much better than our previous experience. The new manager seems to have everything running well. We was very impressed with our meals and desserts.

Popped in for a quick visit yesterday and I must say the new manager is lovely truly has tuned the place around will be visiting again

A lovely experience, good food, hot, well cooked. Menus on the table, welcoming atmosphere, friendly helpful staff. Good range of drinks and will be going back.