The Little Teapot in Ashford

The Little Teapot is a perfect example of why small businesses need to be protected.. The food is fantastic, the service is exemplary and the overall experience deserves recognition.

Delightful food, ambience & welcome! Russell & team very kind & helpful, and offered a great service. Pleasure meeting you Russell, hope to see you again soon!

Visited The Little Tea Pot in Ashford and it was a delightful experience! The staff were incredibly friendly and welcoming, creating a warm atmosphere. The food was delicious and reasonably priced, making it a perfect spot for a casual meal. Highly recommend stopping by if you're in the area!u

My partner and I found this little gem of a place on our first day for breakfast. The staff were super friendly, the service was great and the food quality was first class and very reasonable. The staff made us feel so comfortable we ate there every morning of our stay in Ashford Kent. Excellent..👍👍👍

Found this place on Google as looking for a breakfast for a week , fantastic little place , spotless clean , lovely staff , and really friendly and great food all freshly cooked, what was lovely was the man remembered our order every day which made it special, we got a loyalty card so got a free coffee too ❤️ will definitely return and highly recommend.

Fantastic allergen awareness, friendly helpful staff! Fancied cake/ sweet things to take away - gluten free cake not the easiest to come by - ended up leaving with two slice of cake and two scones with jam and cream! Yum!

Visited with family, cafe is very bright and welcoming. They had a fantastic cupcake club for children during the half term where for £1 kids are given a freshly baked cupcake with their own bag of icing to pipe and toppings. Menu is full of great options, prices are super reasonable, lovely tasting food and very clean.

The Little Teapot was asked to cater for my husband's wake and I was not disappointed. I had chosed them because I knew the cakes etc in the cafe were excellent. All contact with them (emails and a meeting) was very quick and professional. On the day they delivered to the venue in plenty of time. The food was just what I was looking for. I had chosen the 1st option with sandwiches, nibbles, fruit etc and topped it up with home made cakes. Everything was fresh and tasty and there was plenty of it. I can't praise them enough.

Me and my partner have ordered from The Little Teapot a few times now and every time the food is incredible. It arrives perfect, tastes amazing and the service is fantastic. It's difficult finding a local cafe or restaurant that's consistent with quality, but The Little Teapot seem to have it spot-on.

A wonderful lunchtime experience had by myself and my wife . Very enjoyable coffee and cake . A big thank you to staff member Emma who catered for all our needs and a very happy person at work , which was really nice to see nowadays Regards Kev

Wasnt pleased with my ploughmans lunch bread was stale and fell apart when handled I thought ploughmans came with baguettes or crustie rolls .not enough tea for refill second cup didnt complain I was with 2 other friends .they wasnt impressed. So felt I had to be quite .

Cannot recommend The Little Teapot enough! Excellent service and fantastic quality. The kid’s box was just 👌🏻, perfect ploughman’s and a wonderful jacket with trimmings. Thank you… now everyone go!!

The best place in Ashford to have lunch. Fantastic service and the most amazing food- fantastic portions too. Love visiting when my aunt and I go out for lunch. Thank you.

I won an afternoon tea for two, which we took today. Absolutely delicious and cannot fault it. Large choice of sandwich filling - we had coronation chicken and prawn (not together!). Both delicious. Came with tortilla crisps and a little salad garnish with coleslaw. Next was a lovely scone (choice of fruit, plain or cherry I think). Butter and clotted cream and either raspberry or strawberry jam. You could choose which cake you’d like. We chose lemon and chocolate. I have to say the chocolate cake was amazing. One of the best cakes I think I’ve ever eaten. It was chocolatey without being sickly. Then there was a macaron, Turnocks tea cake and a few berries. We also had a pot of tea. It probably wouldn’t surprise you to hear that we couldn’t eat it all but we were supplied with little boxes to take our leftovers home with us. IF I wanted to be picky I’d suggest maybe normal crisps instead of tortilla crisps but that’s being very picky. Friendly service. Would we go back? Yes! Would we order afternoon tea again? Yes! I’ve had afternoon tea in various establishments and for the price of TLT one I could fault it. Amazing value (admittedly I didn’t pay as I won it) but upon checking the menu for the price I think you’d be hard pushed to find anywhere else doing afternoon tea for the price of quantity. Thank you very much!

Absolutely without a doubt the best place to eat in ashford! They have a such a wide variety on their menu offering almost anything GLUTEN FREE!!!! I’ve been here a couple of times now and the service exceeds every single time! Friendly polite and helpful staff! The food is just the best!!!! Large hot portions for a little to no wait! And the prices are low! You don’t pay any premium to have gluten free which i think is brilliant!! Do not hesitate and visit here if you want the best breakfast or lunch!! I recently had a Gluten free toastie and it was delicious hot and flavour some! Highly recommended!!! You will not be disappointed:) Thanks for the amazing lunch :)

We love the little teapot, we have been coming since before covid and love Russel and his family run business.. We are regulars if it's as a family or as a couple or on my own... The food is great and fairly priced I would really recommend the sausage roll as we think it's the best in Ashford town.

Went in just looking for something simple to eat. Decided to try the jacket potato. Am really glad that I did. Food was great. Nice, friendly staff. Would recommend.

As visitors to Ashford we were looking for a place to eat a snack and came across the Little Teapot in Park Mall. There were plenty of outside tables and as it was a warm day that was ideal. The staff were welcoming and assured us that a serving of Nachos would be enough for two. When they arrived the nachos were hot and had lots of melted cheese, the salsa, cream and guacamole were presented in separate dishes. We hope to return before we head for home at the end of the week

This is a friendly café which sells very good food at reasonable prices . The jacket potato was huge and from a potato oven and not a microwave. The staff made me feel very welcome.

The food at the little teapot is so yummy, me my husband and my daughter thoroughly enjoy coming here every time. The do a perfect kids lunch box that my 1 year absolutely loved meeting the needs of a balanced diet. Our food is always so well presented and delicious. Thank you so much the little teapot team always a pleasure

Great find on Ashford village after having visited the outlet centre. Parking after 3pm was free and this lovely tearoom was welcoming and serves almost entirely local/home made products and at fair prices. Lots of seating outside and it’s also bright and airy inside, with a friendly welcoming owner. Will be back next time. 👍☕️🍰

A lovely little tea shop, tasty food and yummy cakes. We visited for my daughters birthday and staff were absolutely lovely to us. A little trip to their sweet shop was a lovely treat too.

This little cafe is nothing other than amazing. The staff always go above and beyond for every customer. No request is ever ignored, and the owner will do everything in his power to ensure customer needs/wants are met. Always feel incredibly welcome, every time I...

Russel is the loveliest tea shop owner in kent. Always has a smile on his face and has a laugh with his customers. All his staff are friendly and welcoming. Food is excellent. Cakes are fresh and taste amazing. Sandwiches are fresh and always a...

It looks quaint and has a good aesthetic but there are things that need improvement. The food is very basic; cheap baguettes you pay 50p extra for, tubs of pre-made, pre-ordered fillings. You pay £1 extra for a side salad, that you could eat in...

Not a great experience, lunch time & the only bread they had was white, no brown or baguettes, no jacket potatoes, no sausages, only chocolate milkshake, no other flavours. Coffee was hot & sandwiches were ok. Service wasn’t great, no apologies or desire to make...

The manager seemed grumpy and did not seem to care about the customer experience. The other staff were friendly and helpful. Food ok. Not much choice.

Delicious British high tea at the traditional UK environment cafe, The environment is beautiful and you feel leisurely. It is a family business, all handmade by the family.

The Little Teapot has a very welcoming atmosphere, with very friendly staff who were always helpful, nothing was too much trouble and catered to all dietary requirements. The cream teas arrived promptly and the coffee was very good. Would highly recommend this place to anyone!

Non attentative staff. Been here couple times. Standing at counter waiting 10 minutes b4 being recognised. Won't support or recommend this local business. Staff could do with some basic 101 customer service training.

Made a visit to this place as it comes up on google search as dog friendly and has numerous comments stating it is, when I got there with my newborn and dog, I was told in no uncertain terms that it was not dog friendly....

I was at a makers market yesterday with my daughter and we both had a chicken and bacon baguette for lunch. It was delicious. The staff were lovely and friendly. I would definitely recommend and would go in there again if I was in the...

Lovely little tea shop, simple pot of tea and a tea cake spoiled by the loud foul mouthed staff planning their days off. A shame really as it’s always been so nice in there

We arranged to come to the Little Teapot to celebrate my mum after her funeral. I called them to discuss what we wanted and mentioned that this was a favourite place for her to meet friends. They arranged wonderful food and drinks, including dealing with...

I have been going to this little cafe with my daughter and granddaughter for a few years now and it is lovely. The standard never drops it is clean and bright the food and coffee are very good. The staff are lovely too very friendly...

This is a great place with a good selection of delicious cakes and great coffee. The staff are always friendly and welcoming as well.

The above was my husband’s assessment of this cute cafe. It’s bigger on the inside than it appears outside, and is clean and smartly decorated. We visited for lunch and the baguettes were lovely and crispy, and bigger than expected. The nachos looked really good...

Visited today for a spot of lunch. Opted for a panini and pot of tea. Service was friendly and quick. Food was delicious, a proper panini, good size and very tasty! Will return and recommend.

I recently ordered a high tea for my mums 89th birthday. Although the shop was closed on mon/ tues/weds they called me and were very happy to deliver. My mum is gluten free and again they were very happy to accomadate this with a good...

Friendly staff, spoilt for choice. Generous portions & very tasty. Found my new favourite place for a treat

We ordered a ‘high tea’ as a treat during lockdown. I ordered online and was given a call as I hadn’t selected a drink. This was intentional as I don’t drink tea or coffee and on explaining this was told they would put in a...

Service was excellent, food was of a high quality hot and quick. I can recommend the natcho and the tea taste like tea.well done be back soon

Needed to change my 1yr olds nappy at the end of the day yesterday received very kind welcome and directed to toilets. Even though I was only using their facilities i did not feel awkward that sometimes happens in other places. Will be back to...

Good baguettes and a wrap, we enjoyed a cappuccino and strawberry smoothie - not quite as impressive as the previous visit but better than the norm chain places and hopefully will survive amongst the ensuing ghost town that is Ashford town centre !!

The staff are extremly kind and helpful to customers and are full of positivity. The food is very tasty and their hot chocolate is great! Having The Little Tearoom in Ashford is what makes it less dull.

So you find yourself in Ashford, Kent, and dying for a good cup of tea, coffee or hot chocolate - so where do you go? Now Ashford is not really known for it's genteel eateries, in fact apart from chip shops, neglected looking cafe's and...

Lovely tea shop really great tasting tea/coffee great staff good food will be coming back and it’s not over priced ,well done to the owners!!!!!

Ashford seems to be full of nail bars and not much else! It is so lovely to find a family run little cafe that competes with the big brand coffee shops too. I like the decor, especially the Disney hints. The only let down was...

Visit this tearoom once a week for coffee and cake,good selection of food in a friendly environment,always good prompt service.

Took my teenager daughter out for a treat , very friendly, clean, lovely menu and yummy hot chocolate ☕️🍪 we will be back now I know your there .

Extremely friendly ! delicious food &cake Highly recommended! A big thank you to Jacqui and Russel .

This is the loveliest tea room I have ever visited the cakes and scones were out of this world and the service and staff are lovely it's great to visit a small family run business where people care

Fantastic breakfast this morning, poached egg on wholemeal toast and several lattes. Perfect setting for a catch up with the girls. Even allowed us to reserve a table. Table service all with a smile and owners took special care to ensure we had everything we needed.

I went here with my mum and ever since our visit we have wanted to come back for more of that delicious high tea. Unfortunately we are not close enough for a pop, but we will be back

I love the little teapot, the atmosphere's welcoming, the staff friendly and the food delicious. It's the perfect place to relax during lunchtime or when free in the afternoon. I have tried most things on the menu!

Excellent. Really enjoyed the panini and their jacket potatoes. Their coffee is one of the best I have had as I like it strong. Would highly recommend.

We have visited this lovely tea shop as soon as you walk in you know the level of hygiene is good...Lovely selection of cakes staff are so friendly love the decor and my daughter loved her milkshake and cake...a loveky regular place to just relax and watch the world go by

As a fussy eater with allergy’s (gluten and dairy).. the staff here went above and beyond to help and cater to my requirements,, with no sign of annoyance!! ... and the food came quickly, well presented and hot!! Even came back for a slice of cake :-) Will return!!

Went to the little tea pot for a cup of tea and cake and was really impressed. Cake was delicious and freshly baked service was very good lovely people will definitely go again

Visited the little teapot and took my mum out for a treat we had the high tea which was really really good and was very impressed with the attention to detail and the friendly service we will be back very soon

Always welcoming and friendly. Great atmosphere and nice selection of food and cakes (cakes are amazing). Good price nice place

Visiting their café, it was immediately noticeable that their staff were not properly trained, with constant arguments breaking out behind the counter, some getting quite verbal whilst still having customers in close company to the arguers. In addition some simply ignored the situation, causing it to expand/rise much more quickly than it should of have. Some of the younger staff members completely disregarded their duties, preferring to play on their phones in full view of customers, in addition to the entire group of staff disappearing into a back room to talk things out, leaving the till and counter empty, with customers still waiting in lines for their orders. Whilst with some items on their menu they take great care with, some they skive off on quality, for example the nachos without chili, the cheese was obviously microwaved and in no way was there any care was set to presentation, apart from the desserts which were delicious and quite popular with many of the customers.

My wife and I were in town on buissness and as it was an exceptionaly hot day decided to go for a cold drink and a cake. Having heard good things about this tea room we decided to give it a try. Our first impression was how clean the place was and that the tables were far enough apart that we didn’t feel crowded. Although we had cold drinks we were impressed by the variety of teas and coffees available. The staff were very polite and friendly and the service quick.Prices seemed reasonable. We will certainly visit again when in town

Had breakfast today, lovely shabby chic tea shop with friendly staff and great food. Situated in Park Mall. Highly recommended.

The Little Teapot is deffo my favourite coffee shop in town 😍 Lovely food & coffee. Staff are ever so friendly too!

Absolutely wonderful. Opened up just for us. Couldn't do enough for us. Had afternoon tea for a baby shower for 18 people. Attentive without pressurising us. Nothing was too much trouble. Did a special display for mum to be. Afternoon yea lovely good quality and choice. Also did a gluten free afternoon tea which was delicious.

I took my daughter and 14mth old granddaughter to The Little Teapot, it was the first time my daughter had been and we were not disapointed. Scones were homemade, tea was hot, there was plenty of room for the pushchair, the welcome was warm and relaxed.

a clean homely little cafe where you can sit inside or out. Lovely coffee, good selection of food and cakes that all looked wonderful. Friendly service - will definitely come again

I bring my 2 children here in a regular basis. The staff are always friendly and helpful . The decor and music are lovely . The kids box is perfect for my son and daughter loves the soda floats . My son is 2 and the staff always go out of their way to chat to him and make him welcome. Cakes are homemade and change regularly so that there is always something new . Chilli nachos are a perfect sharing snack.!

Popped in for a cuppa and something to eat ... had a ham ploughman’s highly recommended very tasty and service is excellent

A nice friendly cafe with gf options on many things including high tea with a glass of bubbly. Polite friendly and very helpful staff. Definitely worth a return visit.

Loved it here - great staff, friendly service - lovely tea, hot chocolate, cold drinks - tuna sandwich, fruit scone and homemade Victoria sponge - all excellent and not crazy prices too. We were able to sit outside in the sunshine and there is plenty of seating inside too - very popular place and quite rightly so - will be making regular visits here :) thank you !

Came here for lunch (Family of four). We ordered the nachos with Chilli, jacket with Chicken Tikka and a children's high tea. The food came out really fast and tasted really good. Same for the drinks. We will be visiting again.

Too long a wait for food (bacon bap at £3.50, did not expect the bap to be cold), hot chocolate was not very nice. In all a disappointing visit.

lovely lovely cakes they make a different ones all of the time so you can always try something new, They source local which is great . Service lovely always going that little bit more then some. Great choice of drinks . Clean and a lovely place to catch up with family or friends

Enjoyed lovely lunch with my daughter and granddaughter yesterday, my granddaughter who is four absolutely loved her chicken sandwich, nicely presented food and it arrived reasonably quickly despite the place being quite full. Would definitely recommend for all and will certainly be going again.

We popped to Ashford today and were looking for somewhere to lunch with 3 young children (6yrs and two 2yrs). They catered well for the kids and a good variety of food for the adults. I only had beans on toast but it was a good beans on toast! Lots of delicious cakes and cookies on display but unfortunately didn’t get to try this time!

Such a beautiful little place, the decor is lovely and well fitting. The music was great! The choice of food and drinks was excellent. Plenty of seating, quickly served and the pasty was absolutely amazing!! A treasure for Ashford town center! Will definitely come again!!

I had a cheese toastie, a hot chocolate and a glass of milk. The highlight for me was the milk, it was served at just the right temperature.

Visited again yesterday with my granddaughter nothing is to much trouble you only have to ask good coffee cakes and prawn baked potato is scrummy one of the best full English breakfasts in ashford polite staff spotlessly clean and service with a smile one of my top 10

The Little Teapot is a local delight. Light, welcoming with plenty of seating in a location with other local shops. The menu is standard cafe fayre with healthy and treat opportunities. Good for families, couples, business or solo.

Slightly away from the main high street, this is a wonderful little cafe. Serving very well made cakes and meals, you can get a snack or something more substantial. Exceptionally friendly service. I thoroughly recommend the Caramac cake when it’s available. Having said that, everything I’ve had there has been very good. Do pop on if you are nearby. They are one of the few establishments in Ashford that have the sign in the window saying you can go in to use their toilets even if you aren’t purchasing anything. A sign of a reputable business.

Popped into this nice café in the centre of the town, where they had a nice selection of Victoria Sponge Cakes. Decided on the Coconut one with butter cream filling, with a large Latte. Will certainly go back.

Such a quint and clean little tea shop, with friendly staff and great food (not stingy on the portions) - fab cake too.

Stopped off here whilst waiting for my mother to finish at the opticians. Very welcoming and a lovely ambience. It’s almost like stepping back in time and the 40s music was just lovely. I had scrambled eggs on toast and a coffee. Both lovely and the only improvement I would say is offer a variation of bread for the toast, as I would have preferred brown. Will definitely be back! Thank you.

I went here recently and found it clean and welcoming with lovely staff and also generous helpings of cake and tea. It was a lovely well run place and the setting was for 1940s 50s and this was nice. I do not live in Ashford but regularly visit my family and this is somewhere I will go again. It is not expensive and is worth the visit to see how staff should behave towards their customers.

Went here about 2pm on a Wednesday afternoon. Popular place, always seems fairly busy. Haven’t tried the cake yet as I usually want lunch around the time I go. It’s a shame on the day I visited, it was past the 11AM cooked breakfast time (they don’t do an all-day breakfast) and because they had 6 potatoes in the oven for other people’s orders, they were refusing to put any more in.

The little teapot is without a doubt the nicest coffee shop in Ashford. Friendly staff and very clean! Lots of choice on the menu and delicious cakes. Lovely high tea at a very reasonable price! Would highly recommend.

My wife and I were casually walking through Park Mall on a Thursday afternoon at around 3.15 pm when we "happened" upon the Little Tea Pot. Noticeable were a few tables and chairs laid out in the Mall which had a connection with the Little Tea Pot.

Didn't know his place existed until I was given a voucher for a cream tea. Used the voucher and was really impressed with the service and the food. Have returned again for lunch and to sample other items on the menu. Can see this becoming a regular visit.

Just coming from the mainland we were looking for an early morning coffee and cake after the ferry ride. The little teapot is set as no 1 in Ashford and 25 min drive from Dover (getting in early makes it a long wait for coffee at the cliffs, so we set that as a return goal). Nice cute set up. We ordered two large caps one normal and one soy, as well as a slice of Lucious Lemon. Large coffee is large and cake slices big enough to share amongst two. Tasty cake, needs a bit more layers of lemon stuff l. Quality wise, first coffee in England. I'd say it's not the best I've had, neither the worst.

Very nice to see this style of tea shop in Ashford which is a refreshing change from the big name coffee chains. The staff were extremely friendly and the service was super and the made us feel special when ordering the High Tea. There was a very nice selection of cakes available for those with a sweet tooth (which change each day/week). We ordered the High Tea for 2 which consists of , coffee/tea (flat white decaf) scone (plain or with raisins) with their own jam, butter and clotted cream, which was excellent!. A cake of your chose (I had the peanut butter chocolate cake). A sandwich (chicken tikka) which was very nice with lovely fresh white bread. Overall an lovely afternoon tea and loved the atmosphere in their. Could do with some 1940's pictures or mirrors just to add some space to the inside. We will definitely be going back and recommend it.

In this age of the American "chain cafe" that have invaded every town, motorway service area and many department / book stores it is refreshing to find a traditional British Cafe showing the "big boys" how it should be done. This is a pleasant establishment with charming staff, tasty food and good Coffee. Drop in and enjoy.

Stopped off here for some lunch when we visited Ashford and couldn't fault any of it from the service to the food everything was great will be back 👌🏻

A lovely little tea shop with very friendly staff. We had a baguette with salad garnish - my only criticism was the addition of sweetcorn to the garnish, simply because I don't like it! The cakes we chose were delicious and all in all it was a very pleasant lunch for us both!

Visited here 2 times so far absolutely love it the lattes taste lovely the food is lovely the prawns are a must to try and do is the ham ploughmans I had a prawn bagguet with sea food sauce was so tasty came with salad garnish my partner had the ham ploughmans he thoroughly enjoyed that and his a fussy eater and the kids lunch boxes are so cute yes the food is a little pricy but don't let that put you off the food is absolutely enjoyable and we will be going back again

At last we have some variety within Ashford town centre! I love Stag & this place offers the perfect alternative.

Popped in for a tea and coffee. Tea fine. Coffee was so strong couldnt drink it and half the cup was froth. Two ladies were having High tea. For £14.95 I would expect more than one scone and one cake and a few strawberries and cream. The sandwich was cut into two instead of the small sections as norm. Also the seats are very hard so some cushions would be nice. Shame as the place looks lovely. Also mess on table .

Never used it before but was impressed amazing range of teas better than Costa and Starbucks and cheaper received a warm welcome, it is very clean and tidy would definitely use again

Having just moved to the area, we went exploring. Dropped in to the Little Teapot for a cold drink on a hot, sunny day. We received such a cheery, friendly welcome and a delicious coffee frappe. Good prices and a really sweet little café. Will definitely return as the food looked very good too.