The French Connection in Ashford

Tracy and Karen were wonderful. It’s a shame that whitbread don’t take the brand further. It has such potential. The food was fine. It’s standard table table If you walk in knowing what you’re getting (chain restaurant. Good but not over the top wonderful food) you won’t be disappointed. I was using the premier inn meal deal.

We had the Sunday carvery menu. Quick efficient service as usual. Special mention of Karen. Quality of food excellent with option of choosing the combination of meats. Pleasant atmosphere - unlike some restaurants we were able to engage in conversation, so good for those hard of hearing.

Great value lunch Karen was very friendly and attentive. Ideal location for a midweek catch up with friends from Folkestone

Karen is always friendly and very efficient. She knows her job and the menu inside out . A credit to the company , always know when we come here we get great service

Excellent service again tonight from Shannon. Always friendly and checking in to see if everything’s ok. Regular visitors to the restaurant and always delivers great service.

I went to the table to table in ashford kent on my birthday with my wife on 27/08/2024. The food was very good and delivered to the table quickly. The waitress was called shannon. The service was excellent she even sang happy birthday to me and gave me a surprise cake with a candle in it. I was very impressed. When we go again I hope she is the waitress for our table If I was to give marks out of 10 it would be the maximum 10.

Three of us just went for a late lunch and Alfie served us. Not only was he an amazing host but we even left with music recommendations and enjoyed those on the way home after the delicious food. The other staff member was really nice too. Highly recommend.

Great place for a Sunday carvery. Warm welcome. Speedy service. Excellent quality of food. Good parking Other menus available.

Thankyou to Tracey and her team for making my sons birthday extra special. I made a booking for Sunday lunch and rang up to ask if I could bring a cake as a surprise for my sons 8th Birthday. Tracey told me of course just hand it over to us and tell us when you want it brought out. When we got there Tracey had put balloons on our table and a birthday banner chocolates a card and a badge. My son was absolutely over the moon !! We was all delighted and made him feel sooo special. We couldn’t thank them enough just soooo sweet.

Excellent steak and great service from Shannon who was exceptional and went over and above to ensure my son and I had a great experience. Thank you!

Friendly staff, but as they said themselves they were understaffed. The drinks were fine (though the wine was pretty average) but the food was very poor. The nachos were tasteless with a strange cheese style product on them and no guacamole. The haddock was overdone and yet still sloppy inside, and the chips that came with the burger (which was passable) were cold. The server said that they had a new chef on that night - hope he/she learns quickly, or moves on…

A visit to this restaurant is very much as expected. The food selection was plentiful. We had the continental breakfast and were very satisfied. Staff very friendly

We were on a meal deal with premier inn.We had dinner and breakfast for two days .The dinners were OK but the breakfasts were not up to standard .Fruit was not to an acceptable standard and the cooked was not very hot .The interior needs completely revamping it has threadbare furniture and is in serious need of an upgrade .Not the best place we have eaten at staying with premier inn.Not a good experience

Food is good and always quick service Kerry Ann is a great asset to the team always has a smile and always friendly. Hotel is always clean as is the French connection

We would love to thank Sandra and her team for accommodating is at short notice. And love to thank our waitress Caitlin. Great meal with the family, Our disabled children loved the atmosphere and food. great value for money, food was lovely, kids meals were amazing. Had activity sheets to keep children amused whilst food was being prepared.

Popped in for breakfast without a reservation on Sunday 21st April. They we’re busy but we were greeted with a smile and warm welcome. Tracy is always very accommodating and showed us straight to a table she knows we like. Good choice of food and beverages to see us on our way to a busy day ahead

When ever I am in the area I always stay at this premier inn where this restaurant is located as it is comfortable and big with lots of space. My request for a quiet corner was granted and in fact the staff remembered us from my last visit last year so we must have made an impression ! I travel with my two sons who have autism and can be a little unpredictable so we prefer to avoid crowds so not to annoy anyone else. Food was what you expect with fast service. Great for families

Great place to have dinner. Super friendly staff. good food quick service reasonably priced. Nothings too much trouble.

Staff very friendly and helpful we had 3 meals. 2 were from the lunchtime menu but unfortunately 1 was too small, smothered chicken was more for a child than an adult

Matthew and his team were working really hard tonight and never stopped. They were very accommodating and nothing was too much trouble, definitely going back!

Lovely food and great service from our waiter Matt. Really helpful and welcoming. Definitively be back again. Thankyou

Lovely lunch with fantastic staff. Restaurant was understaffed due to illness but the staff remained in brilliant spirits and did a brilliant job. Food was delicious and hot and so reasonably priced.

A buffet breakfast which was hot. Plenty to offer. If you don’t eat meat. Plenty to offer if you do. The selection of the continental breakfast was so good. Cereals, pastries, pancakes, crumpets. It was all there. The only thing that’s not so good is the juice is put on the side so it’s warm. Maybe needs to be on ice.

Lunch was perfect as always. Staff are extremely friendly and very helpful as both my self and uncle are disabled. Highly recommend the the fish and chips 🍟 👌. Great value for money

Really enjoyed our dinner. The staff were fabulous, friendly yet professional and polite. Our meals were served altogether and all our party throughly enjoyed what they were served.

Absolutely wonderful evening for my son’s birthday. There was 17 of us and the staff had done a lovely private set up for us and surprised my son with a birthday card and badge. Can’t thank them enough. Food was lovely and service excellent, highly recommend.

We visit this restaurant a lot as the staff cannot be more helpful and the food is lovely. My son is a VERY fussy eater and Sandra (general manager) and Matthew (duty manager) couldn’t have been more accommodating getting a macaroni cheese cooked by the chef which wasn’t on the menu just so my little one would eat! This isn’t the first time Sandra has stepped in and saved the day and I’m sure it won’t be the last but if you have kids who are fussy or have food issues of any sort this is the place to go.

Decided to grab dinner here before going to the local panto. Isobel the waitress was fantastic from start to finish. Very attentive to allergies and adapting meals to suit the vegan requirements in our party. Some of the best service she has received recently. Swiftly ordered our mains and they arrived in good time whilst we chatted over drinks. We also had time for a quick dessert before leaving. Mentioned the waitress and the other staff who had advised to the manager as it really was reassuring and made the evening even more enjoyable.

Food was great although it took a VERY long time to come. Certain items were overpriced for example we ordered a side of pigs in blankets with one of the mains and I think it was about £5 for three little cocktail sausage sized pigs in blankets.

Went here for Christmas Dinner, got shown to table almost immediately, had an amazing 3 course meal including a festive 3 meat carvery. Excellent staff attitude. Would definitely go again.

Went to the the French connection for Christmas dinner with my family was shown to table shortly after arrival, it all looked very festive food was amazing staff were lovely and polite. Highly recommended

Lovely food. Prawn cocktail, full festive 3 meat roast followed by a match maker orange Sunday 🍊. Completely too the stress out of Christmas day

Christmas Dinner was yummy as always ❤️. Great service, lovely staff. Well worth the money 🎄🥂🎉 Had a choice of meats or all 3, lots of veg to choose from. Pudding was a mint chocolate Sunday. Perfect end to a great meal

Christmas Day lunch for me, mum and wife. Food delicious and hot, service excellent. Turkey, Gammon and Beef all good quality and good selection of veg and roast potatoes

Had a fantastic dining experience tonight (18/12). We had 3 courses from various menus (festive, normal, kids). Nothing was a problem, all requests were met. I personally had the beef yorkie starter, Festive steak and cheesecake for dessert. It was all well presented and cooked to perfection. Kerry-Ann was an amazing server. Very attentive with our 6YO son and a very warm and welcoming person. Sandra the host (manager) was warm and welcoming and checked in to make sure we were okay. Thanks for a fantastic evening. Definitely recommend a visit.

We booked ahead several weeks before and everyone was asked to choose a starter, main course and sweet from the Menu supplied by the restaurant. When the main course was served some of the choices we had selected were not available but we were not told so and alternative dishes forced on us, ( as if we had forgotten what we had ordered), or they would charge extra. The vegetables were either undercooked (sprouts) or overcooked and dried up and very unappetising. It was a Christmas lunch and when those who had selected traditional Christmas pudding with bandy sauce were served their sweet they were told that there was no bandy sauce but custard or cream were the alternatives, There were probably two dozen of us but only one person to serve and clear away. We had chosen this venue as everyone had agreed that the previous year the meal had been excellent in every way. I am sorry to report that this is no longer the case.

Always had good service while dining here on numerous times. The staff are always attentive and the food always comes out hot and wethin a timely manner.

The Manager called Sean had no customer respect, as my partner has a visual condition (disability) and accused her of being drunk and refused to serve her, due to an eye condition. there was no inappropriate behaviour by my partner. my partner explained the condition, and there was no empathy from him. An hour before there was a drunken couple In the pub and restaurant area and was allowed to stay, even after being sick in the toilets and verbally abusing patrons of the reaurant. His behaviour should have been more professional and understanding, instead of giggling and smiling to his fellow colleagues. My partner is emotionally disturbed by his behaviour, and will not be visiting table table again

Karen our waitress was lovely. She was helpful, patient (we had our 2 year old with us) and very kind. Our food was good. Will come back again soon

Been coming for breakfast and dinner every 2 weeks for the past few years and we can’t rate this place and the staff enough. There all so friendly and we have got to know a few staff. Tracey is fantastic always helpful and goes above...

Fabulous service. All staff very friendly and went over and above what was required to make my stay at premier inn a happy one. Especial thanks to Matthew, Sean, victoria, Sandra and Kerri Anne who were so kind and helpful. I was in a powerchair and resident for 8 weeks. They, and the rest of the staff made it much better than it could have been. Thank you all so much x

Thanks to Sandra, Karen and Tracy. Fantastic service, the food was delicious and the service was excellent. Very efficient and I will definitely be recommending to friends and family. It’s a friendly atmosphere and staff go way and beyond to ensure high quality service every...

I have been staying in the adjoining hotel for work, every night we eat here in the restaurant and cannot say I have had one bad experience, the staff here in the restaurant are brilliant and will do anything they can to help. To name...

Been staying in the hotel for the past 4 months for work, the staff in the restaurant are brilliant and cannot fault them. Tracie, Kerry-Ann, Sandra Matt, Alfie,( just to name a few) all work really hard. They will do anything to help. Would recommend...

Rude Chef when returned over cooked steak to kitchen the chef came to our table and argued that the steak was cooked medium rare, he obviously doesn’t know what medium rare is my steak was almost well done. Then to argue with me was just...

G00d value well cooked, the only place where the cauli cheese comes close to the Wife's. Service always good

Starter came out with main course which was not only cold but Nash potato was rock hard and started to curl beneath. Not impressed 😕

Excellent service, good food and very reasonable prices. Haven’t visited for a while but will definitely be back soon. Sunday carvery sounds good

We stayed at Premier Inn hence this food hall was ideal for breakfast. The pricing is really high considering the standard of food. We settled on a bottomless continental, priced at £7.99. The selection of cereal was poor, the fruit was looking less than appetising,...

An excellent family meal. 4 adults, 3 children. We booked the table on the afternoon of our meal, and were seated very quickly. We were served by Vikki P, who was very attentive and friendly. The drinks came out quickly, and then the food. All...

We came here for sisters 50th birthday family of 11. From arrival to the minute we left staff welcomed us and was very helpful. Even brought sisters cake out for us. Would like to say thank you to Alfie on the bar and in particular...

Matthew and his team including Alfie were brilliant! Amazing food with friendly conversation. Despite being busy they helped to find a table and made us feel valued and welcome! Awesome from start to finish! Rita & Dan

Stayed in the attached hotel for a week with a meal deal but unfortunately found the food so poor only used it for a few evenings. Food arrives very quickly but unfortunately this means poor results, a shame as the staff are great - hardworking,...

Myself, partner and our 3 children went here for dinner. We booked a table for 17:30 but turned up early. We were shown to our table and Matthew took great care of us. Our baby is 11 months old and Matthew entertained him no end....

We took my autistic daughter out to dinner for her birthday the waitress Laura took our drink orders my older daughter who is 22 ordered a cocktail no Id was asked for all our drinks where braught over to us again no problems a few...

We went to the restaurant and were sat down. We ordered the drinks and all was fine however the waitress then came over and was very rude. She told us that unless we had ID she would remove the alcoholic drink even though you can...

Had specificly booked this premier lodge because we could all eat together ..my friends got into the french connection at apx 9.35 /9.20pm only to be told it was shut for food ..I arrived at 9.50 to be met by a young man who claimed...

Great place to eat, went to the restaurant to celebrate a family members birthday. We was a table of 6 with a 2 year old, everyone was happy with their food (vegetarian and meat eaters) Matthew the waiter was amazing, super friendly, catered to all...

Ate here the night before going on Channel tunnel.The food was excellent especially the fish pie, better than I have tasted anywhere even Marks and spencers.The Jack rabbit Rose wine was especially good as were our starter of potato dippers and desert of sticky toffee...

Great value meals! Excellent customer service too! Thankyou for making our trip easier with all the children! Had breakfast with loads of choice and freshly cooked food. Kids loved the pancakes and Nutella! Dinner and puddings were fantastic! To top it off recieved discount codes...

Had an offer on free kids meals so decide to eat here to keep costs for holiday down. Typical pub grub from averagely priced pub chains. Surprised how good the burger was. Might have been the hunger and beer consumed but really enjoyed the burger....

Party of five on way to Europe - Staff were great - drinks fine - food all grand except two of our party had sirloin steaks / one third of each either grisly or fat - interested to over hear another table complain about their...

We visited on a Friday Lunchtine prior to a hospital visit. Promptly seen and seated. Drinks order taken quickly. Food order taken by Matthew our server. Food arrived quickly and was hot and tasty. Admittedly, there did not look to be many people in there,...

We vist the French connection almost every week. Service is fantastic. My self and my uncle are both disabled and we are always acomadated for. Food is always great, well cooked and affordable prices. Coffee is Costa 😊. Highly recommended

Great value, tasty food, not cordon bleu, but I didn’t expect it for those prices. Service was excellent and our waitress went the extra mile to help us. I must give credit where credit is due!

We visited this restaurant several times whilst in the area. We found the food to be very tasty and good value. We used the Table Table loyalty card to obtain a free meal which we thought was excellent. We found some of the waiting staff...

Arrived then there was a bug on our table squashed and mosquitos surrounding on the menus. Tables were sticky and not a great atmosphere. Had the cheeseburger which tasted like rubber and the cheese was horrendous. will not return

We had a lovely breakfast, great value, staff were really nice and friendly and the food was served quickly

Großartig für einen gemütlichen Abend. Sehr freundliche Bedienung, die sehr schnell auf Wünsche reagiert. Wir wären gerne dort und werden...

We ate here 2 nights in a row. Both nights, the food was amazing. Quick service, the food was very hot and tasty. Staff were friendly. Would highly recommend you won't be disappointed.

Very good menu, something for everyone. Food very good and served hot. Great value with friendly staff. Will definitely visit again.

Booked a table for two on Mothers Day, thought it would be nice to try their three course meal deal for approximately seventeen pounds. Arrived a little bit early so had a drink in the bar. They called us when they were ready., started looking...

Great food, portions are customizable to reduce/ increase to taste/needs. Staff is very friendly and efficient. Very relaxing atmosphere. Will be back.

Found the waitress very surely plus I specifically asked for for caffeine free tea which when arrived clearly was not so I did not drink it. Found all the dishes and cutlery grubby. No one checked if food was ok , plus two of the...

We went here as a family of 10 after bowling and j have got to say it was amazing!!! We had the Sunday carvery and it was delicious, best roast potatoes i have ever had at a restaurant. The sprouts were the worst bit as...

Staying at the Premier Inn next door. Came here across the car park for breakfast at 7am. Was met by an offhand and rather miserable Scottish woman who took my order. The cooked breakfast was great!

We both tried it about 4 years ago it wasn't too great the burgers and the chicken was a bit ropey at the time we thought we give it another go and try another meal and see whether there is any better than before I...

Absolutely superb! Went for breakfast this morning (Thursday). Managed to fit us in, clearly already ran off their feet, the staff worked as an absolute team, cracked on with the job and we went away with very happy full bellies! An absolute credit to the...

Best Christmas Dinner for years. Visited today. Xmas Day, for Christmas lunch. Could not fault food or service, absolutely exceptional. Well done! And all for less than £50 a person for proper food!

Had to send our food back 3 times as was stone cold and inedible. All we kept seeing was the whole restaurant sending back thier freezing cold food. The manager did nothing to support the waitressing staff who were highly embarrassed to all the customers...

Well this place never fails to deliver. Stayed here for a week for work reasons and staff were fab as always, along with the food. Feels like a second home. Thanks guys, keep up the good work x

Very poor carvery that the restaurant claims best in town, it was terrible and I would not recommend.

I visited French Connection, Orbital Business Park, Ashford as I was staying at the Premier Inn for a family visit. The staff were extremely helpful and professional considering there weren’t many of them! Sandra was so helpful and was flitting between welcoming guests into the...

The waiting staff were friendly and efficient and the restaurant was clean. However that is the end of the praise, we had breakfast, the cooked breakfast was cold. My egg choice was scrambled while nice it was cold and a very small quantity, the bacon...

Short staffed but the the team worked so hard to keep a very busy restaurant happy. Hats off to Sandra, Jason, Jade, Matt chefs and breakfast team for doing a great job.

I took my mother to lunch today. When we entered there was no hello or where would you like to sit just "sit there' and was directed to a filthy table. We moved to another table then my mother went to the bathroom and came...

I have been staying in the Premier Inn for the last 2 weeks for work, with still another week to go. Well what can I say? The hotel itself is great with very helpful receptionists. The adjoining restaurant French Connection is FAB! I had a...

First of all, the minimal staff did their best to please us. We had reserved. There were no tables in a "quiet" area. This is not good for those of us who are hard of hearing. Speakers everywhere blaring out music (music not even amenable...

Please don’t except to eat in the restaurant if you are staying at the hotel . We came in at 17.15 on a Sunday, two tables had customers but we were told by the manger of the day , Sean, that there was no tables...

Called in at 5.30pm for early meal on way home. Plenty of empty tables in restaurant but as we had not booked was advised that restaurant was reserved for guests from the adjacent Premier Inn, we could either wait until 7pm or sit in the...

We come here most Sunday mornings for breakfast, the kids love the variety and the cooked breakfast is really good. Thoroughly recommend. Perfect start to Sunday.

Qr codes in the toilets can I get a qr code to leave this building why this makes me digested go buy Toby Cavery

After visiting today with my partner i can safely say we will not be returning. Before our visit my partner who has a dairy allergy looked on the website to see if the carvery was suitable for his dietary need, although it stated the veg...

Proper average place this. Average food, not worth the money honestly for most stuff. Kids menu is alright price but £8 for half a packet of Doritos and a scoop of chilli from a tin isn’t.

I’ve dined here for a week and I hate it. The food was poor (dry burgers, overcooked steak) however all that could have been overlooked if the staff were somewhat friendly and welcoming. It’s like they didn’t want us to be here in the first...

Me and my friends, we were there for breakfast as a part of premier inn breakfast. We arrived at 9am and gave our name to her. She took us to a small table where we felt really not enough room so we asked to be...

A group of my team visited the restaurant on Friday, and could not believe how helpful and considerate the restaurant team were. We visited with a number of our clients, following a trip to bowling, and one of the clients needs to have their food...

Visited for a last minute family dinner today having not been here for a few years, but you generally know what your getting. The empty car park should have rung alarm bells not to mention the near empty tables. However todays visit was ridiculously poor...

We visited here yesterday for lunch. I ordered a glass of white wine. When it arrived at our table the wine wasn't very cold and the rim of the glass was streaky from being put in a dishwasher... We waited ages for our meal order...

Service bad from the waitress with a bad attitude! No knowledge on food. Response from her when ordering was ‘I don’t know i don’t eat it!’ Ask for rear steak and it was well done and poor quality. Chicken strip rock hard inside, fried egg...