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4.0

Based on 334 opinions finded in 1 websites

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Nº 330 in 593 in Windsor and Maidenhead

Nº 51 of 109 British in Windsor and Maidenhead

CUSTOMERS TALK ABOUT DISHES WITH..cookedcheesemustpieroastchickensteakbeautifulbellypuddingfishporkcauliflowervegetables
Score
OpinionsNoteTripAdvisor3344.0

comment_iconOpinions

wonderful drinks wonderful time love it the best is Shaikh Amit He did wonderful drinks for us we are coming again

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Doris M . 2023-10-06

MORE AT TripAdvisor

I highly recommend booking a private party at the Eton Mess. We had a great area, the bar staff were so helpful and looked after everyone. Shaikh provided excellent service, and designed our own cocktail list, he was super helpful and put a lot of effort to ensure we had a good night. The night was fantastic! Thank you Eton Mess team!

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syanmagahy . 2023-09-30

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I stayed overnight here. The room was lovely and had all the amenities I needed, plus the bed was super comfortable and had a mini fridge and a fan. The downside was that there was no milk on arrival and even the next morning - they didn’t tell me there was no milk until after they had brought coffee. Disappointing when there is a shop just up the road! There was no choice at breakfast - a fry up was just served which was mediocre. Whilst it’s in a great location and the name sounded quaint, I’d say this was expensive for what it is, and for the quality.

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Joella H . 2023-09-28

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Totally awful service. Turned up for a reservation at 7:30 for food and drinks, was told by the rude waitress that they had an 80th birthday so the kitchen was closed. She then said someone should have contacted us to let us know about the reservation. We said this was disgusting service, we had come a long way with friends who had not seen each other in a while to be told we could not eat on a Saturday night (bearing in mind this reservation was made months ago!!!!!) To add further insult another employee came over to say that he tried to call. This was a lie, no one tried to call and we had no missed calls, to make things worse we even had a confirmation email the day before saying “we look forward to seeing you tomorrow at the Eton mess”. Staff lie and are rude, they didn’t even admit their mistake, or offer to make it up to us with a discount on another day or help us to get a table elsewhere. We were actually scoping the place out too as a potential Christmas party reservation hire, but will now be avoiding due to the awful service and rudeness. Avoid at all costs as they clearly don’t care one bit about their customers, disgusting front of house staff too.

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Jessica C . 2023-09-24

MORE AT TripAdvisor

Staff were welcoming and friendly and the place has a lovely ambience, really great refurb. A very pleasant experience. The decor was well designed with comfort and sophistication in mind. we will definitely be returning again . Excellent choice of Autumn cocktails too.

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Sonu Singh B . 2023-09-24

MORE AT TripAdvisor

Lovely place with very nice decor. We stopped there on our walk around Eton and had a few drinks. Cocktails made by Shaikh were amazing! We also tried their homemade Doritos style chips. It was delicious. Staff is nice and friendly. Will definitely going back as we`d like to try food there.

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Yankatopanka . 2023-08-18

MORE AT TripAdvisor

Spent the evening at this warm and cozy place with a friend. The waiter Chris was a delight .. an absolute star at his job . He was kind, courteous, yet professional. The GM Amit was very welcoming and friendly. The food was brilliant as well, so all kudos to the Chef, all the way from my side of the world...Goa. On the whole, we had an awesome evening and will definitely be returning for many more such wonderful evenings at this lovely restaurant.

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Natasha L . 2023-08-16

MORE AT TripAdvisor

Really lovely food in a very relaxed atmosphere … and also dog friendly which is a lovely bonus. We’ll definitely be back. Thanks to Charlotte and Chris for great service.

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298jonathans . 2023-08-12

MORE AT TripAdvisor

Poppy was amazing!! Had such a great time😊 the cocktails were very good as well and the food was delish :)

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363keirag . 2023-08-11

MORE AT TripAdvisor

Fantastic experience, from the moment we walked in the atmosphere, the friendly greetings by Poppy . Nice Patio terrace. Amit made our drinks beautifully and also spoke through the process and ingredients. Stunning old fashioned spot, lovely staff. Highly recommend them. The Eton mess thank you for the lovely evening, we will be back!

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Sonu Singh B . 2023-08-10

MORE AT TripAdvisor

Good spot for a quiet lunch. Lovely truffle fried egg. Friendly staff, clean pub with tasty food. Excellent espresso martinis.

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X8029CYjacqueliner . 2023-08-05

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Pathetic excuse for a bar,horrible smarmy Saturday night staff when challenged over the extortionate price of 4 drinks(£45 and 1 was a diet coke) I was met with rudeness, and the younger of the bar staff showed a look that was utterly disgraceful avoid this bar at all costs,place pathetic and staff even more so.

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keith612023 . 2023-07-30

MORE AT TripAdvisor

A great little place with great music and the right volume, great drinks from a proper mixologist. Service superb and attention to detail to die for. Not over priced and a great hidden gem.

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Brichards001 . 2023-07-21

MORE AT TripAdvisor

Fabulous cocktails mixed by a proper mixologist. Staff were really engaging and keen to makes us welcome and ensure we had exactly what we wanted. The espresso martini is a must….

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melaniecook35 . 2023-07-21

MORE AT TripAdvisor

We were disappointed. Wandering through Eton and this menu looked promising. We paid more than £80 for 2 very lacklustre chicken salads that were missing many of the components mentioned on the menu and a soggy fish & chips with 2 alcoholic drinks and one soft drink. Bar staff arguing loudly while we were there. There was also a very over inflated service charge added to the bill. Could not in clear conscience recommend this place.

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Monty1980 . 2023-07-08

MORE AT TripAdvisor

Expensive for what it is , automatic service charge ,(SHOULD BE OPTIONAL) for example on the card machine would you like to add service charge not automatically on the receipt not fair at all ., also a biarra Moretti glass 4 years old really when...

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Daydream55974819850 . 2023-07-01

MORE AT TripAdvisor

Hidden gem 🥰 favourite place in Eton and Windsor. Delicious food, great cocktails and very friendly and attentive staff. Lots of great vegan and vegetarian options too. Every time we go there we have a fantastic time. We spent a few hours having drinks on...

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843katrinam . 2023-06-12

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Such a great restaurant with lovely food and friendly staff. I went for an afternoon with friends and we had the best time in their garden with good drinks, and food - and the staff were all so sweet. Will definitely come back for a...

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stla141 . 2023-06-12

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This was our second visit to Eton Mess. Lovely atmosphere, beautifully furnished with pops of fun and edgy artwork. At our first visit we had food and drinks and the second time around we only went in for drinks and nibbles. The food was delicious...

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SuthSub . 2023-06-12

MORE AT TripAdvisor

Love The Eton Mess ❤️ Have visited now few times and service has always been great, cocktails (specially gin ones)are amazing and the outside terrace is perfect for hot summer days ☺️

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estonian123 . 2023-06-12

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Brilliant service by Rose! Very friendly and professional. Also cocktails were delicious made by the young lady behind the bar . Food was also perfect Great atmosphere and evening

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C5789XCcharlottew . 2023-06-03

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Well this was a great little find! My sister and I were on a 2 night break in Windsor, and on our walkabout in the town centre on Sunday we came upon this little gem! We stopped for light refreshments and we were warmly welcomed...

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LovelyLocs . 2023-04-25

MORE AT TripAdvisor

Delicious dinner, amazing service! We're are so happy that we have discovered this little gem!we had such a delicious food , We've had the best fish and chips and cheese coliflower, compliments to the kitchen and waiting staff ,spot on service!

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cerinam2016 . 2023-04-23

MORE AT TripAdvisor

I love this place. As always perfect service and excellent food. I will definitely come again. Many thanks 🥰💗

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Dace S . 2023-04-07

MORE AT TripAdvisor

Incredible food and service. Great atmosphere with chilled music, fantastic way to spend a Saturday evening!

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abigail p . 2023-04-02

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Fantastic food and service. Everything up to a very high standard. We were a company of 9, the food arrived quick and everyone was very happy with the quality. Thank you. I very highly recommend the Eton mess to everyone.

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843katrinam . 2023-04-02

MORE AT TripAdvisor

Walked out. Terrible service and over the top prices. Limited menu. Having previously gone, management ate too proud to care it seems. Not willing to acknowledge respond to such criticism.

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Lobster78 . 2023-03-18

MORE AT TripAdvisor

I met the owner in his other restaurant, the Flaming Cow. He told me about this place, and I decided we should go check it out. The staff is awesome, that is the first priority for any review I do. I’m always concerned when they...

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Habberstad . 2023-02-11

MORE AT TripAdvisor

Liked the vibe. Funky decor and a good breakfast. Enjoyed the stay and had great service. Had a slight problem with the bill but the owner couldn’t have been more helpful and we soon got it sorted. I’d recommend - especially as an alternative to...

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SixthSense . 2023-02-11

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Christmas Day Dinner was unique, with a great atmosphere & service: Greeted with a nice cool glass of Bubbly & a taster Smoked Salmon creation that opened the meal. Starters were beautifully presented & plenty to wet the palate. The main meals were served on...

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322yd . 2022-12-27

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Had a fab meal - the tomahawk steak was fantastic. Great cocktails and very friendly staff - thank you John Hilton

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helennQ194PW . 2022-12-15

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Arrived at 7 for dinner. We were shown three different types of menu, which was confusing. The Sunday lunch menu was clearly not available on a Thursday evening, but the specials menu was also off apparently. Oh and there were only two portions of a...

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davidlT6432KJ . 2022-12-09

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I’ve booked this hotel to spend my wedding anniversary. With my lovely wife, I looked on all the reviews and websites to see if I could find somewhere decent to stay in Windsor. The room was clean and tidy. The bathroom was basic but it’s...

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Robinsons23 . 2022-12-07

MORE AT TripAdvisor

The staff were amazing and very welcoming !! The general manager Jon and all the serving staff , rose, maya and marco were lovely and accompanied all our needs . We will definitely be back !

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123123Amanda . 2022-12-01

MORE AT TripAdvisor

Nice ambience, welcoming staff with excellent service. My mom and I ate dinner there AND also stayed at the boutique hotel for two nights. I would return again.

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Lizatravelslight . 2022-11-26

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Great meal and excellent service. The steak and chops were excellent with truffle fries. Thanks Chris for looking after us so well. Till next time and we will be back.

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Journey55578777211 . 2022-11-23

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Great find for drinks on Friday…. Returned with friends Saturday after Ascot Races. Friendly and welcoming owner/staff looking forward to returning when back next year.

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250505josh . 2022-11-20

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Great evening. Food was fantastic, mg wife’s cauliflower steak was phenomenal, possibly the best veggie meal I’ve tasted. My pork belly was excellent. Staff were friendly and the cocktails spectacular.

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Andrew P . 2022-11-19

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Went on a Wednesday night that turned out to be a curry night. We wouldn't have stayed except the rain was very heavy and we didn't want to get another soaking looking for an alternative. Mistake. The selection was limited, which would be fine except...

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Syrup1971 . 2022-11-17

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Hi, we recently stayed at the Eton Mess whilst on a walking holiday along the Thames Path, Despite looking very muddy and worn out we received a lovely welcome from the staff. Room was good and really great location. thanks go to the manager who...

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markbR8153HU . 2022-10-29

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We had an excellent meal here; the service was very good. The staff and in particular Mia looked after our needs in an efficient manner. The visit was for our wedding anniversary and the sweet was given complimentary. Very good evening in pleasant surroundings. Would...

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michaeldM7495YT . 2022-10-27

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Previously enjoyed the food and ambience here but recent Sunday lunch not so good - roast potatoes looked and tasted like they were microwaved leftovers. Fairly basic thing to get right.

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katW8020 . 2022-10-02

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Visited some weeks ago and was served by a lovely young women named Maya. Made the time to have a fabulous conversation with me despite it being busy. Cocktail drinks looked fantastic and staff were very attentive. Fish was lovely and atmosphere was great. Will...

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gymB7643ML . 2022-09-21

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We were warmly welcomed by John on arrival to The Eton Mess. The tranquil atmosphere and beautiful, trendy decor was immediately relaxing. We where shown to our room, we stayed in room 5 which had a balcony with table and chairs over looking a leafy...

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Emma M . 2022-09-13

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We visited for enjoy the bottomless Prosecco Sunday lunch. We ordered the charcuterie board, which is advertised for 2 people, it’s was barely enough food for 1, and they’re charging £27 for this shambles of a meal. We were served garlic bread rather then focaccia,...

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Lee_Can08 . 2022-09-05

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We stayed here for 1 night and it was not as expected. There was no A/C only very noisy fans. No tea/coffee in the room although it says there is in the details. The room was small. The shower could not be regulated so either...

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kathleendF2169TU . 2022-08-20

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I was fortunate to be invited with friends to the Wednesday curry night, to be honest I’m not a great lover of curry or spicy food but the food tasted delicious, subtle spices and the best butter chicken I’ve ever had… the ambience is really...

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dawnf2018 . 2022-08-05

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We went to try the new curry menu on a Wednesday and was absolutely delicious! Definitely the best curry I have ever had and a variety for the whole family. My favourite was the haddock curry. Also amazing cocktails and service, will definitely visit again.

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gudbjorga2016 . 2022-08-04

MORE AT TripAdvisor

Really Amazing food At the Eton mess! The Sunday Roast was so tasty. Succulent chicken and perfectly seasoned vegetables. Will defo be going back there!

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34amanil . 2022-08-04

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I came today and the waitress was a very lovely lady. The food was nice . Lovely scenery and atmosphere. Unfortunately the manager seemed a bit off im not sure if he was drunk as he did have a strong beer odor which was quite...

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mysteryd2022 . 2022-07-21

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I came on Friday and the vibes was spectacular. The DJ was amazing im definitely going to come again. The staff was amazing and accommodating despite it being busy they made sure they did not forget about us. Three lovely ladies Charlotte Etty & Marian...

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902truth . 2022-07-19

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We stayed one night at start of July. The room was wonderful and spacious with large balcony to the rear. Spacious bathroom also. Decor and comforts great. We were eating at a friends house nearby , so our only experience of the restaurant was at...

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Langanken . 2022-07-05

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Went for cocktails and Sunday roast…did not fail.. roast chicken was amazing and even asked them to take the chicken off the bone which was no bother..cocktails were great too and staff were friendly.. Maya our waitress was so friendly 100% will be going back…...

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FoodFoodFood2017 . 2022-06-25

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Really pretty pub with a lovely outside seating area. The bar staff were very accommodating and served up some great alcohol free cocktails.

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200georgia . 2022-06-25

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Menu very diverse and caters to all requirements. Substitutions are allowed and kitchen very flexible. Drinks menu contained fantastic cocktails and a wide range of spirits. Bar were happy to make off-menu cocktails. Young lady who served us called Maya is a credit to the...

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mrpvson1956 . 2022-06-24

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Funky and modern yet cosy and friendly bar and restaurant. Great menu. Dimitri the Mixologist produced a perfect Champaign cocktail which was off the extensive menu. Marion and Chris looked after us perfectly for the evening. No room for desert but we will be back...

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Twilson7 . 2022-06-24

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What a wonderful find. We had a 2 night stopover at Eton Mess as part of a UK holiday. John met us upon arrival and was so helpful & friendly. The rooms are beautifully decorated. The staff are available all day to make you a...

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Gaideelou . 2022-06-24

MORE AT TripAdvisor

Beautiful food, great staff especially Maya and Chris . Come taste it all and savour the atmosphere and a cocktail to match its name.

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David H . 2022-06-17

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We recently visited for a Sunday roast. The venue had a charming decor and an inviting menu. We ordered a vegetarian roast and a half chicken roast. Unfortunately, the staff brought out a beef roast, which they then corrected after we asked. We didn’t think...

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CharlieinPutney . 2022-06-05

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時間を少しすぎていましたが、イートンメスを用意してくれました。 器も素敵で、甘すぎない上品なお味でした。お勧めします!

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kateliza8 . 2022-05-27

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Booked a table at 8 and told the kitchen closes at 9! What kind of restaurant does that. The staff are disorganised and haphazard. Starter was luke warm and one main was served with cold corn on the cob. Still in the restaurant, which is...

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RBGlos . 2022-05-21

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We had high hopes and they were dashed. Frozen amuse bouche, cold food, a kitchen closing at 9pm on a Saturday whilst still eating. Untrained staff. Could be amazing. It's really not. Potential is being destroyed and this business will lose money and custom

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MarcBRS . 2022-05-21

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We had dinner here with friends on a Saturday night and were so impressed with it. Beautiful decor, great welcome and service throughout. The cocktails were super impressive - to look at and to drink - and surprisingly well priced given the amount of work...

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mrslab . 2022-05-20

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This place is a hidden gem. Lovely decor, attentive staff, fantastic cocktails and wow, the food is delicious!!! You can visit for drinks or enjoy a lovely meal. I will most definitely return. Don’t hesitate, you’ll be looked after.

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Explorer34658712398 . 2022-05-07

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Bottomless brunch for £22 is actually pay for what you eat plus the alcohol at 22 per person. Who can actually make the economics of this work. Complete rip off £44 for 1 bottle of Prosecco. Will never go here again

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eleanorw702 . 2022-04-23

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Very cute hotel, restaurant and bar with great decor including funky art work of the queen. We stayed the night in a lovely room with large, again lovely bathroom. Breakfast offered was a full English and was as welcoming on the eye with dainty crockery...

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Nik B . 2022-04-16

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Reasonably priced good quality food and generous helpings. Highly recommended but probably good idea to book to get the best seats.

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KelvinRS . 2022-04-04

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A very friendly welcome. Excellent food and delicious wine. The charcuterie board was excellent quality and delicious, the steak was cooked to perfection and the duck very tasty. The desserts on the menu didn't appeal but the cheese board was excellent quality and very generous...

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Robin V . 2022-03-07

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We visited here as a group as had heard good things but found it just slightly missing the mark. We had booked a lunch but the menu was for brunch and was very limited. However we all found something to eat and the portions were...

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julesb1612 . 2022-02-26

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I haven’t been to The Eton Mess before but I must say the food and cocktails were insane! We stayed for the night and our hotel room was gorgeous, I loved the quirky photos and the decor. It’s a perfect evening out with your partner,...

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chelsies351 . 2022-02-13

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Came to the venue for a valentines weekend. Start to finished the experience was fantastic. We arrived at 7pm for dinner and cocktails And was pleasantly surprised at how nice it all was as the last time I came here was 2017. The cocktails were...

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kyle h . 2022-02-12

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We came on Saturday for a birthday bottomless brunch. The staff were amazing the food was delicious and our glasses were constantly topped up. Cannot wait to go back and would highly recommend. The maitre D was so attentive also.

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angelarP8406TE . 2022-01-30

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Fabulous find on high street in Eton a minute away from Windsor castle . The owner/manager was delightful checking us in a room ( only 5 rooms ) and we were in number 5. It is decorated beautifully with a large bathroom ( bath/shower) and...

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lesleyclune8 . 2022-01-30

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My partner and I took my brother and fiance for a first time meet. Cocktails made the night. Absolutely stunning cocktails. Thank you!!!! Service - impeccable. John thank you!

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Carolineeeee606 . 2022-01-29

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We have been to the Eton Mess twice after having a meal elsewhere for a drink. The first time, we were turned away at 10.15pm by staff saying that they were closed. The second time, we arrived about 10pm to be told that they were...

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Siobhan2016 . 2022-01-09

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I had a wonderful lunch yesterday. The food was amazing and the portions were enormous. I am dairy free and they went out of their way to accommodate my roast beef wishes. The wine is very affordable and great quality. Service was outstanding. We sat...

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Amabel P . 2021-12-13

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The prices are fine dining but it does lean more towards a pub - mismatched wine glasses, slow service, food wasn’t outstanding by any means - pork belly was mainly belly for the price I expected more than a 50p size piece of meat. Dessert...

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berryvan80 . 2021-11-19

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Sai kiran was excellent, the staff were amazing had a great time and would highly recommend. Make sure you come here. You won’t be disappointed.

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GoPlaces60466915550 . 2021-11-13

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What an absolute delight Eton Mess is. They have a very innovative chef who produces excellent food at a reasonable price. The amuse Bouche was a lovely touch as once wasn’t really expected. The cocktails are stunning with a real sense of theatre. The staff...

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R0za . 2021-10-24

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Prakash and Sanjay gave us THE BEST time!!!!! What a wonderful place! Cannot recommend more highly! Amazing food, spectacular drinks. Best service!!!!

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Goatastic . 2021-10-16

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chose this based on reviews here ! meeting for lunch with friends this place is halfway .. Sunday Roast was possibly the worst i have ever had .. First time the vegetables were stone cold .. meals were take away .. next meals that came...

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ddsmithLondon . 2021-08-29

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We really enjoyed our dinner at the Eton Mess the service was outstanding, helpful and professional. The chef was amazing, food felt like Michelin star level. Amuse Bouche was a nice very tasty surprise. We would highly recommend this restaurant.

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moniqueleeuw . 2021-08-21

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Can not recommend this place enough for a group booking, outdoor seating, undercover, they opened up early for us to decorate. Sanjay & Prakash were so helpful to organise a set menu and food for everyone! They went above and beyond to make our brunch...

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KatySimpson12345 . 2021-07-11

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Has the most awesome afternoon out on my Mr P at Eton Mess for my sisters Hen Do, we had the private terrace that they allowed us to decorate, served huge amounts of food and bottomless drinks for us throughout. Then added a Gin Masterclass...

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Suz17051009 . 2021-07-03

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We normally scan reviews before booking when we are in an unknown location but chose this restaurant purely as it looked good from the outside. Turned out to be an excellent choice. The service was friendly and welcoming and the restaurant is blessed with a...

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R0bert27 . 2021-06-25

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Loved our time at The Eton Mess. The cocktails were so different and ideal for our hen do on the terrace! Thank you Sanjay and team for making it happen :)

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HannahM1434 . 2021-06-13

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We came to Eton Mess with the expectation to experience something different - and we did. We chose to sit outdoor whilst the music indoors was a tad loud (our only criticism). Prakash and team do an excellent job in creating a trendy high quality...

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philipasteiner . 2021-06-13

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This is a pub with the prices of a serious restaurant - sadly the service, standards and food, don't match at all. We waited 20 minutes before we flagged someone down to ask if we could order a drink, and he was far more interested...

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Phil8924 . 2021-05-30

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Amazing customer service, very welcoming, lovely food , very happy customer would recommend 100percent

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07523981567 . 2021-05-30

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Excellent service, food and drinks. Would highly recommend this establishment. The bottomless brunch was so good

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Juliereesmorgan . 2021-05-30

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Arrived very late for our booking but they were still very accommodating. Great little outdoor dining area

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smithgeorgiahannah . 2021-05-14

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We went for a drink and were seated. However, after waiting 30 minutes with no one taking an order, we decided to walk away. not only being very disappointed with the service, the bar man then ran down the road and accused us of not paying, despite the fact we had not even been given the basic courtesy of being offered to purchase a drink. It was really quite an appealing experience and we certainly won’t be returning.

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829ewanl . 2020-11-04

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Excellent food a great menu cozy atmosphere. I must restaurant when you are visiting Eton. Great selection for either snacks and drinks or full meals.

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debz592020 . 2020-03-17

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The staff are excellent, nothing is too much trouble. food is great and the cocktails are amazing. Keep it up guys

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mesc1 . 2020-03-17

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I booked a table at Eton mess 3 days prior to visiting for myself and 3 friends for a birthday. We wanted to enjoy their bottomless brunch offer of unlimited cocktails for £20 for 90 minutes. This booking was made on the phone as mentioned 3 days prior to the visit. When checking details on the day I notice the price had changed from £20 to £35pp for the same package. When speaking an employee of Eton mess, they refused to honour our original booking, and stated it was not their responsibility to inform us of any changes or potential changes. They were incredibly unhelpful and inconsiderate toward the changes. Therefore we will not be visiting here today or again and instead will go to the many other locations offering excellent bottomless brunches at a cheaper rate in the Eton and Windsor area

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V4880VUchrish . 2020-03-14

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Spent a couple of hours here on a Saturday afternoon. Very welcoming and their zombie cocktails are real showstoppers. Safe to say they attracted plenty of attention from other customers! Would return willingly when next in town and spend the afternoon drinking myself into a fine rum inspired Eton Mess!!

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WilliamM5081 . 2020-03-14

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First of all: if you’re thinking of booking bottomless brunch, all bar one in Windsor is £20, bel and dragon £20 and gogos £35 (all with food included and most of these are 2 hours instead of 1 hour)Booked this for bottomless brunch earlier this week when it was £18/20 (a reasonable deal we thought), Last night it was still this price (seen by three people) and this morning....suddenly £30/35 without food! There was no communication on the price change, and absolutely refused to honour at the prices for when we booked. We didn’t receive very nice customer service over the phone. If the prices had changed earlier, then change it on your website! It’s the modern worldNow we have no option of booking elsewhere as it’s too late notice, after we have got all of our friends together for bottomless brunchAbsolutely shocking! No one will ever go to a quiet bar out of the way and pay £35 on top of their food for an hour and a half of bottomless. Simone told us we weren’t allowed to comment on any food or drink in a review....well I actually used to live in Windsor and have been here a few times - it’s “ok”. Always been very quiet, nothing to shout about

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hayleybJ1713EY . 2020-03-14

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I stayed almost a week at the Eton Mess while visiting my son. The setup is unique, at least in my experience. The room served its purpose ... very utilitarian. This is not a destination for travelers who prefer a complete hotel wraparound...concierge, cafe, car service, taxi stand, workout room...etc.

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footballUSA . 2020-02-28

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From start to finish the experience at the bar / restaurant was appalling. When we arrived we asked for a comfortable arm chair which we were not allowed to take from the ‘reserved’ table where no one was yet sitting. When moved to our dining table, menus were not provided, cutlery was no provided and we had to beckon the staff over to take our order. When taking the order we wanted to make sure there was cheese on the menu which we were ensured there was (we also saw it on the website). We ordered a bottle of red Rioja. A while later we were told that the Rioja had run out but that they would match that with another bottle (we chose the Italian from Brindisi for £6 more). When the wine was brought over it wasn’t poured for tasting. The food we ordered was ok although when it arrived we still had no cutlery, plates or napkins. No apology was made.When we asked for the cheese at the end of our tapas, we were told that in fact there was no cheese. No apology was made.When it came to ordering coffee, one of my friends ordered a decaf coffee, we were told there was no decaf, no apology was made.When the bill came, our wine we ordered was not price matched to the Rioja. We were told that this promise would not have been made. No apology again for this.Thus restaurant is not cheap. The service was shocking and rude. We will not be coming back. How to be ripped off ‘by excellence’.

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LSala . 2020-02-28

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Reasonable food, although a little over-priced, but dreadful, slapdash and surly service. There were too many items missing from the limited menu and wine list with no alternatives offered. You just have to like it or lump it. Not an experience that I’ll be repeating any time soon.

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imd767 . 2020-02-28

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