The Bell Pub in Shepway

the food come late was cold did not enjoy

Thank you will definitely re order x

Amazing food, amazing service. I order from here regularly and food is always perfect, always pleasantly surprised and how well everything is cooked. Will continue to order from here, thanks for making lazy dinner nights a treat 👍🏼

Food was good, pizza could of been better especially the heat of the pizza it was slightly cold but overall very good 👌

Food is alway bang on, I can never fault it, always turns up piping hot and the food quality is so good!!

Delivery was bang on time, food was outstanding. Couldn’t fault one bit 👌🏼

Souvlaki is my favourite from here 👍

Absolutely fuming! I have ordered with you for years! Never had a problem until tonight! Tracked the order said with driver, 25 mins later still no food, phoned up to be told its being packed for delivery, still waited another 20 mins! Order arrived, food cold

The delivery was supposed to be no later than 7pm, it arrived at 7:45pm over two hours after we placed the order. I rang twice and the man who answered the phone was rude telling me and I quote, 'what do you want to me to do about it, the longer I spend on the phone to you, the longer it will be before we deliver your food!' absolutely shocking. The food itself was excellent, the service was disgusting!

It's now 20:50 and still no food , we have phoned twice the take away and said food was still at the shop not the best customer services and not happy at the waiting time at all spent alot of money for it not to arrive ordered it at 7:04

Food was amazing!! Everything was so hot and tasty, Greek salad was so fresh too, rang and made a special request and they accommodated for me, would recommend, thankyou

Sunday lunch - choice of roast meat, with half portions available. Very sensible. I can't eat huge plate fulls, but my half portion was still very generous. My friends had larger portions and did ok. One small dish of vegetables for the three of us! However, service left to be desired. Ordered drinks, one large glass of Pinot Grigio, one bottle of Pinot Grigio Blush, glass of ice and glass of soda. The bottle arrived and waited and waited. Had to be reminded. Finally arrived. Tried to attract the attention of a waitress, ignored. Tried again, third time lucky and my wine turned up! Didn't have enough for a large glass! No salt mill on our table. Every other table had one including the vacant table next to us. Gave us six paper sachets 3 pepper, 3 salt! Asked for out order to be dealt with separately. Just finished our main course and a waitress came with the bill and asked who had what. We had expected two separate bills to be presented at the end of the meal. Called over a waitress and asked to speak to the manager or whoever was in charge. She said it was her. I told her of our experience and that I didn't like being called 'darling' and 'sweetheart'. She was the worst offender. She did cancel the deserts on the bill.

Really enjoyed the pizza, good value for money and considering that ive gone off supermarket pizza will definitely order again.

I've never had a problem before, usually our favourite takeaway but tonight food was cold!! Far too salty and nothing like what we usually get.

Well what can I say , I brought my family down to the bell as I’ve heard a lot of great reports about their new deals. I was amazed by the food , service and everything about the bell, the roast was to die for, fresh vegetables along with proper homemade roast potatoes and a gorgeous Yorkshire pudding. The sticky toffee was light fluffy and divine. It’s so lovely to see all the meals homemade. Will definitely be regular customers in the future. Thankyou so much the bell team absolutely faultless.

My favourite place to visit! Always such a warm welcome from staff with such variety on the food menu. So many new great deals throughout the week too!

Went there today with a group of friends! oh my… best roast i’ve had! 1/2 roast chicken was too die for, and the homemade sticky toffee pudding topped it off!

Our friends always recommend the Sunday lunch here and we finally got round to trying it the amazing roast I had the half chicken and beef and my husband had pork and lamb was both cooked to perfection, and the desserts you could tell was homemade thankyou to Rebekah who looked after us will definitely be back.☺️

Walked in, lady serving, didn’t acknowledge me, then it went something like this Barmaid: what can I get you? Me: pint of bitter shandy please Barmaid: is that fosters or Kronenbourg? Me: neither, a bitter shandy please Barmaid: oh is that a Guinness? Me: no it’s a bitter Barmaid: oh I’m not that good with these things Me: clearly not All the while another customer was trying to intervene and say that it was NOT a lager but a bitter I couldn’t see anyone else staff wise in the pub otherwise I may have ordered some food but didn’t wanna risk ordering a sea food platter and getting a roast dinner

Great food as usual, delivered piping hot.

Quick delivery. Great food. Arrived nice and hot.

Absolutely amazing food as always, I had the chicken giros, cooked to perfection!!! Keep up the good work guys x

Squid and muscles wasn't fresh and dip missing and checking wings cooked very lazy just cooked in a tin try so only the top ones was cooked nicely pizzas was very nice though

Great food, delivered hot as usual.

Good for but unnecessary amount of red salt

Delicious hot food and arrived earlier than expected which was great! Thank you 😀

This restaurant used to be gorgeous and now has gone seriously down hill pizza was cold and pre cooked base and the lamb which is nearly £13 came with thick layer of grease on it and the lamb was dry and hard unfortunately will not be ordering again

Delivery came a little late. Stifado was good but not the fullest of flavour. Giros platter was good, salad was fresh.

smashing food! went for a sunday lunch with my family. beautifully decorated for christmas season, feels cozy and lovely and warm with an open fire.. service from the waitresses were amazing, unfortunately didn’t catch any names there was a brunette lady continuously checking up on our meal. a blonde lady cheerful when taking our orders, bubbly and friendly, again checking on our meals, my family felt so welcome and will definitely return again. thankyou The Bell Inn

food was good as always , driver needs to work on his people skills

Best pizzas and great service as always!

Food was amazing as always Piping hot, and yummy. My fave take away for sure

The food is lovely and very good value. Highly recommend.

normally really good but tonight was very disappointing the seafood pasta was full of broken bits of shell and i ordered 2 tubs of Parmesan cheese but got the pasta covered in the gloopy pizza cheese really disappointed but normally decent

I have never had anything "off" from this vendor , I highly recommend it

Had a wonderful meal, the lamb was perfectly cooked and the vegetables actually tasted like vegetables! All food locally sourced. Served by Kaya who made me feel very welcome. Will definitely return.

very welcoming staff, lovely environment, came for a sunday roast dinner the meat servings were fabulous, giant homemade yorkshire pudding, were able to fit my table of 12 without a fuss plenty of room with an open fire, very cosy will definitely recommend and will most definitely will be coming back!

We had roast dinner. The meat was lovely and generous portions, but potatoes disappointing . No condiments offered. Food arrived without cutlery. Staff need to learn to smile!

Lovely food, lovely staff. Highly recommend. Roast was the best i’ve had! Can’t wait to come back and try some of the themed evenings & tapas!

Brilliant Sunday lunch, brilliant staff and a very cosy, welcoming atmosphere. 10/10 will recommend!

Food was very late, not very warm

Food was hot an delicious and the portion sizes were plentiful

Had to ring and ask where our meal was.

After a bit of a mix up and a phone call to the restaurant our food was delivered by a nice man who couldn't apologize enough. Thank you for the delicious supper 😂, the cake and 💰was a unexpected surprise Thank you.

Absolutely spot on as usual 👌👌👍

Had the prawn main with chips and cheese garlic bread. I asked for extra seasoning on the chips and I got it. The food freshness was the nicest it has ever been. It’s normally good but last night it was piping hot. The chips were so fresh. It was all delicious.

I’m sorry to say the chicken gyros was dry when I called to complain about the food I guy I spoke to was very nice and offered to resend the food, which I thought was a kind gesture, and told me to keep the first order. The second order came quickly, but again the chicken was dry and overdone. The meat was very tough too, it put me off my dinner and I couldn’t eat my food. I would just say invest in better ingredients please. I have to say my daughter did enjoy your lasagne, and the service was

Poor food, sloppy service, uninformed staff. Wouldn’t go there again ever! Six of us attended for lunch. I had fish and chips. Batter was thick soggy and poorly cooked. Chips nothing special. Others had different meals none were satisfactory.

Delicious freshly made food. Highly recommended.

We were touring the South East and looking for somewhere to watch the Women's World Cup Final. The Bell was recommended by the hotel we were due to stay at. The earlier opening up time initially looked to be causing a few issues but in reality it was a ringside seat watching what goes into getting a pub open and we take our hats off to all bar staff around the country. The game kicked off at 1100 and my wife and I were the only 2 non staff members in the pub! The result was a shame but the hospitality of the whole team was exceptional. During the second half there was a lot of people arriving for their Sunday lunch and we saw just how popular the place is with the locals. The food looked wonderful and the drinks were always efficiently served but it was the politeness and the friendliness of the staff that will stick with us for a long time.

It wasn’t worth the money. Very watery, no bell peppers, no tomatoes. No cheese. All these ingredients should have been in Lamb Kleftico. Just lamb, potatoes and carrots.

Said by half 7 and got here at 8

Absolutely shocking delivery service. We ordered via Just Eat at 17:38 this evening and it arrived at 20:25! I rang up at 19:30 to be told “I’m very sorry but we have limited delivery drivers but your order is on its way”. Had I known this Upton ordering I would have picked it up! 1/2hr later and still no delivery. Rang again to be told it’s showing as ‘been delivered’ in their system and they will make fresh and get it straight out! Finally our order arrived at 20:25….with soggy chips! Sa

20 mins late but worth the wait. Hot, freshly cooked and very tasty.

The food was over 15 minutes late and there’s nothing worse than late food when your starving. Although the food was perfect lovely food

Second time I’ve been here . Still tired looking , shabby garden, empty glasses everywhere, looks like someone has dumped some garden furniture and an old barbecue there . Friendly staff but an uninspiring destination

Unfortunately we were disappointed with our meal after carefully selecting this restaurant for a family meal it was a disaster the steak was chewy the pepper corn sauce was watery with a horrible tang to it , no one was happy with there meal ,...

First time customer after countless recommendations from friends and did not disappoint will definitely order again 🍽

My spaghetti bolognaise was burnt? I don’t know how you burn spaghetti but it was black and crispy on the top, wasn’t nice at all and I didn’t eat .. not very happy

Had a nice lunch but rather spoilt by being overcharged. Chose the 2 course lunch and got charged for single items. Excuse was new staff so watch out. Had to phone up for refund.

Chose this due to reviews and being open on a Monday. We were the only 4 in for food when we arrived and it took half an hour for the starters to come even though no one else had come in by then. We confirmed...

Really good mix of Greek and Italian options and very tasty. Portion size large and worth the money. We have ordered previously and will again.

As usual everything was great, never disappointed with this place! However some healthy feedback for the following; The Pollo bello chicken dish was far saltier than usual, but still just edible. My fave is always the Spanakopita, my only comment though would be to stack them differently as when they are on top of each other they become a little soggy from the heat/moisture of an enclosed container, so they loose that nice crispness that usually comes from the flaky pastry! First time ordering the Baklava, was a little dry and not sure it's quite to my taste so prob won't order that again. And the cheesy garlic bread was super cheesy! I prefer a little less cheese but some others prefer more so hey ho!

Absolutely brilliant. Food out of this world. Tapa menu wonderful. Cheesecake lovely and London Pride bitter was the final compliment. See you tomorrow evening.

Superb food once again. Called to let me know one item i wanted was sold out. Offered alternative at equal price.

Perfect again. Love the grilled souvlaki taste. Them chips are amazing 10/10

The restaurant area was quiet for a Friday night. I ordered a special which was pretty average.’Bell vegetables consisted of green beans broccoli and watery swede. Roast potatoes looked nice but were not at all crispy. Generally all ok edible and acceptable except for the...

My favourite place to order from. Always good food. Thank you Theo Bella

Absolutely spot on lovely pizza and them Greek sausage are banging

Always love it here but brought me chocolate fudge ice cream instead of cookie dough

The worst meal I have ever had out, We sat down had to wait for our vegetables separately which then came out cold to touch and pretty much raw ! Sent it back then waited ages for it to come back and had to ask...

Good quality food and good sizes portions

First time since being under new management. The atmosphere felt a little off. Seems to have lost its cosy appeal. We were a table of 6 sitting behind a table of 8. Had trouble having a conversation over a birthday lunch. People were incredibly loud....

Great service and Sunday roast. Staff were friendly and helpful. There was some confusion over the table time but they seated us and took our order leading to an enjoyable roast in the garden. A great find and great that our dog could join us...

Fantastic! All cooked great, tasty hot and fresh. Delivered early.

Incredibly hot on delivery which makes a nice change to other takeaways we have had. Absolutely delicious and all the food was super fresh. Highly recommend will definitely be ordering again.

Good was piping hot and delicious.

Fast efficient delivery, food was hot and delicious

Lower score because no update when food was on its way. Just eat update came after the food had arrived

Food was cold Food was tasteless Food was not as described

Absolutely spot on! Was exactly how i wanted after a long days work. Everything cooked perfect! And i appreciated the kind extras. Thank you

We really enjoyed the prawn starter and the mains: kleftiko and stifado. I wasn't as keen on the calamari. I'm not sure that travels well. But would order from here again.

Called in on the off chance to eat. The bar staff were very pleasant and helpful and were able to accommodate us. A good selection of ales and drinks. We had tagliatelle and the bell pie. Both were ok but the tagliatelle was served in...

Went in a good sized group and between us ordered a good variety of dishes. More than half of the party had a good meal but a couple of us had an average meal so I stuck my rating at average rather than very good....

A* seriously couldn't fault these guys. From start to finish. We booked an 80th birthday for my dad for a family of 16. Kaci was brilliant with sending me the info on WhatsApp. The food was absolutely lovely. We had 16 dinners all different dishes...

Delicious. Really enjoyed. The chicken salad was amazing. Would definitely order again.

Delicious, hot food. Good portion size. Lots of flavour. Food was ready to collect quickly.

All hot and fresh, very satisfying tea time after a long day.

The Bell have just started doing afternoon tea. We were the 1st to experience this new offer. We ordered the indian afternoon tea. This was freshly prepared and the selection choice was great! There were sandwiches, samosas, falafel, onion bhaji, lamb wrap, and a selection...

Risotto was cold and mushy. Garlic bread was cold. Carbonara was basic. Not up to standard for the money.

Gorgeous. When i seen the bone marrow 😋

Absolutely delicious and piping hot 👍

Food was ok but far from Italian

Terrible birthday meal. Table not laid up although it was reserved - had to ask for the cutlery. The menu was sticky and smelly. Food did not come out at the same time, meaning the birthday person’s dinner came after everyone else had finished. Could...

The food arrived early and was piping hot. We really enjoyed the food, it was tasty and good value, we will definitely order again.

Always a good service good value too

Always excellent food and always on time definitively recommend

We keep going back for our SUnday lunch as the taste is fantastic. The staff are always frienddly and there is a welcoming atmosphere. We would certainly recommmend the Bell

We went here 2-3 years ago and liked the food and glad to say that it’s just as good now. The food was delicious and the service was really good. The ham hock croquettes I would recommend, they were a delight. We both had the...

Food on time, literally booked 18:00 and it was 18:00 :) exclusive :D Very, very nice prawns, nicely spiced and full of flavor. Absolutely amazing starter gyros - the grilled meat was probably best I've ever eaten in the area My new personal fav