The Bell Pub in Shepway

Order not arrived and can’t contact restaurant

Order hasn’t arrived, can’t call the restaurant

We were a party of 10+ and we were made to feel so welcome. Most of us had grill stones (cook your own steak) which were fantastic and the puddings, especially the cheesecake, were to die for! Really good service, good food and amazing beer garden. Would highly recommend

Amazing food! Absolutely perfect 👌🏻 piping hot fresh tasty 🤤 quality!!

Waitress was lovely and helpful. Carvery was ok apart from the stale dry roast potatoes and could have been a bit hotter but no bad in all. However, when I told the landlady that the wine was corked she snapped back that they don’t sell corked wine, only screw top. Which is alarming to say the least. I tried to go on to say that I’m not complaining, but thought she should know (I saw another lady buy red wine after me) but she wasn’t interested in any conversation with me, just turned away and ignored me. I won’t be returning to put my money in the back pocket of a rude unprofessional who doesn’t even understand her profession. Too busy buttering up the local tab holder at the bar perving over her young waitresses. Not the place it used to be. Shame

Absolutely love the food from Theo Bello. Always order a bit more for the next day 😊

Great food would definitely order again

Very fresh and hot really nice food order again

Garlic breads are the best from here, they're never over oily on taste or to pick up, perfect bread to oil mix! You have to be quick eating them as they cool very quickly though. Pasta dishes are loaded with taste.

waited after 10 mins past latest delivery (20:40) was informed it will arrive at 21:00 still not arrived contacted them told it was on its way then they phoned back 10 mins later to say they missed the order all together and offeres two canned drinks it arrive 1 hour past 21:40 food was great service was abysmal asked for some money back and was refused ... joke for customer service it will be a while if at all that we order form these ...worst part was it was our first time .. poor impression.

Love coming here for a casual lunch, pop up there at least once a week. everyone is super friendly and the food is fantastic for the price!!!! :)

We went to The Bell today for the first time to try their Carvery. First impressions! The bar was full of people eating and chatting, it has a welcoming atmosphere. I approached a member of staff regarding our booking. They were friendly, courteous, took our drinks order, showed us to our table, and explained how their Carvey system worked. Good selection of meats, all were succulent and very tasty. The vegetables were cooked to perfection too. I personally really like mint sauce on my roast, regardless of the type of meat. I ask for it! Not a problem… they accommodated me and I had it within a few minutes. The sticky toffee pudding was top notch. In short! It was an extremely good carvery (Proper Sunday Dinner) we’ll definitely be going again! Big thumbs up to The Bell.

Absolutely gorgeous food. All nice and fresh

Really lovely meal and service. Me and My wife have been coming to Hythe many years and this was one of our best meals we have had out.

order was very late and items missing. Love the food from here normally but was upset tonight

Great food as always. best pizzas around

Absolutely beautiful as always 👌👍

The Pub was very helpful when booking lunch for a party of 24 for a 18th Birthday celebration. Arranged 3 Tables of 8 with pre ordered food. The party consisted of 4 family groups and some friends, from various parts of the country. The hosting was fine and the food was what could be expected from a pub menu. The following day 9 of the party went down with diarrhoea and sickness, with the only common factor being the pub and not from one family group.

Firstly the lamb was cooked to PERFECTION and just fell off the bone the only downside was that I only got 2 VERY small potatoes 1 carrot and a VERY small portion of rice with the meal and this is the ONLY reason why I'm not giving the full 5 stars

Lovely food. Not exceptionally hot on arrival but still fine.

Food arrived hot and full of flavour first time trying kleftiko and it was so good

The food from here is exceptional and always tastes the same each time

Amazing food 👌🏻 delivery time was shocking but worth the wait!

Really disappointing food! There was 2 of us and we both had the home made pies. My chicken and chorizo pie was lovely. My friend's beef and ale ok too. Both pies came with peas and broccli. I had mash and my friend had chips. The minute the food came out I could see it was not looking great! The broccli looked like it had been cooked days ago! It was grey! It was disgusting. However the worst bit was my friends chips. Who can mess up cooking chips? He had to send them back as they were inedible. He asked for mash instead and the lad serving us was lovely and aplogetic and informed us the chef had no mash left. So he went wirh new chips. Again they came out not cooked properly and the majority were raw. My food was served on a plate with a massive crack through the middle of it! What chef doesnt notice that when serving up? Won't be returning.

Great food as always and willing to accommodate intolerances and allergies. Tastes amazing too. Highly recommended.

Me and my family came to the bell for a lovely Christmas dinner and the service was great.food was lovely and staff were really welcoming

The theme nights here are great come for the pie night had the homemade steak and Guinness pie with chips and veg will definitely be back again ☺️

Come here last night had a terrific dinner can’t thank the staff enough the fish and chips look like they could feed the army will definitely be returning ☺️

food is fabulous but it is always really late.

amazing food and service as always

Food is stale and very cold, the food did not taste nice at all !!

Reallllly nice food, fresh and gasty

Enjoyed the pizza and Stifado, other half enjoyed her starter kebab. Would of been 5 stars but the chips was very dry and not enjoyed. Should of had rice again with beef.

First time ordering, best pizza I've found in ages. Delicious Italian. Only complaint is weird lemon twist on fries because I personally hate citrus but unfair to mark down on that!

Delivery driver never had change so said he would bring my £10 back as I paid £21 my bill was £10.60, not happy as I trusted the delivery driver, in fact I'm disgusted And the delivery was late!!! Bad delivery person will not use again

All the years I've ordered from here i never tried Stifado, i gambled this time as I'm fussy with red meat. Wow, the quality of the meat was immense! So tender and was like brisket. Lovely!

Food great but the delivery was late. But i guess that's what a Saturday evening is very busy for the place. They've been around long enough and demand is high.

Waited too long for food. Driver rang to say he was around the corner. 20 mins later turns up. Food cold and binned. Very disappointed

Brilliant food and understanding

Food was terrible, staff were unwelcoming and the atmosphere dull. We arrived as 4 friends and were the only table there however the food was slow to arrive and when it did it was tasteless and the presentation bad. Would highly recommend not going there especially as there are some delightful, friendly pubs with great food in the same town

Tasty hot food & nice tasty salad .

Pasta was awful, chips were good

stunning food. absolutely gorgeous. all piping hot even the chips! 5☆

Good food good delivery service couldn’t be better

My family took me to a he bell for Sunday lunch today it’s actually a carvery and to was unbelievabley perfect we all cleared our plates the meat was cooked perfectly and everything was hot and full of flavour would definitely recommend The bell the service was great too and staff very attentive

lovely food, never had a bad meal from here.

missed part of the order but sent it 20 mins later

Lovely food, decent priced for the amount, I was very satisfied with my Spaghetti Bolognese 😍 definitely recommend.

Always our go to! Amazing food and amazing quality. Always incredible every time and always hot when it gets to us.

Very quick delivery, now the quality has been out as 2 star because opening the bag we was met my the worst mess because the foil trays was squashed, so sauce everywhere, so someone knows why they arrived so bashed up. The food itself was very nice.

Chicken was tough this time not as tender as usual

Superb, lovely food, delivered quickly

Fast delivery, gorgeous food and plenty of it for a great price

Excellent meal as always from Theo.

Food was fine ish once it arrived, but we waited an hour and fifteen minutes. Service was far from slick. Shame really as we have enjoyed in past times

Food was piping hot and great as per usual

A lovely friendly and comfortable atmosphere seated at a round table for my Birthday meal a small gathering with my two very well behaved Grandchildren included all very enjoyable thanks ☺️ we will be back that’s for sure Dan served us and the day had been very busy earlier with a wake too a very popular pub the oldest in Hythe with a fascinating history

Carvery Sunday Lunch We visited here in the first week of the carvery Sunday lunch. We could choose from 3 sizes of meal, small, regular and belly buster. There were 4 meat choices, roast potatoes, parsnips, stuffing, crackling, Yorkshire pudding, vegetables, gravy and sauces Food was plentiful and tasty, waitress service excellent. Definitely recommend, strongly advise booking to avoid disappointment We had no space form pudding - although they looked good. We will definitely be back

Very happy with the quality of the food, delivery time and service.

Spanakopita lovely as always, although again could be better stacked as lower ones were a bit soggy. Chicken kotopulo was lovely, large portion as usual & did me for dinner at work the following day! Chips well seasoned. Keep up the good work!

Absolutely fantastic food! Staff was polite and helpful very attentive to us all! Child friendly garden too so my little boy had a fantastic time while we enjoyed our food! Will definitely be returning with the great value too! Thank you to the waitress we had who was fantastic with our children!

The food was extremely greasy, sickly to be honest. Couldn’t eat it. Wouldn’t order again and wouldn’t recommend either!

Fast service, nice food, lasagna could of been a bit more saucy, was very dry

The food was Amazing, Service was lovely. The staff were friendly throughout our time there. I would Recommend going with family we had a great time.

The customer service I have experienced in this pub is excellent. All the staff are very accommodating and the facilities are second to none. Since new owners have taken over they have renovated the inside of the pub and offered great deals throughout the week. I would recommend a nice Guinness in this pub.

Due to post surgery and oven broken, I had food delivered which was delivered at time I requested . portion size was really good had small beef roast ,plenty for myself

Came here for a birthday meal as a party of 12. Staff were great, really friendly and attentive! Everyone thoroughly enjoyed their meals, they arrived promptly and portion sizes were perfect. Thank you to the Bell Pub for a lovely evening :)

food was excellent, so was the service.

No words can describe the evenings I’ve gone into this pub for the euro’s. The staff are all bubbly very friendly . Atmosphere has been electric from both customers and staff. The cleanliness is second to none with the little added extras in the ladies toilets. A lot of thought has gone into this pub. Food has been amazing. I cant recommend this pub enough . Thankyou for making my evenings so enjoyable.

Disappointingly very below average food for dinner. Nice pub, clean and well set out. Nice staff who were unfortunately let down by a vey 'mushy' and tasteless piece of cod and distinctly average chips. Another of our party had a pizza that was described as 'alright', the chicken and chorizo was described as 'embarrassing'. The coffee machine was not functioning, which cannot be helped but one would have thought there would be a back up coffee wherewithal. Surprising as last year we had a very good Sunday lunch here.

absolutely inedible pasta. more pepper than a peppercorn sauce yet not mention on menu of it being a pepper sauce. states mushroom onion and thick cream sauce. had to go into the bin. chips over cooked and hard.

All I can say is 10/10! We booked the garden out for private baby shower and it really was better than what we expected! The outside garden is just brilliant for a family function, the space is clean, tidy and the service from the staff was impeccable. The pub inside was generally very busy as they had a busy Sunday lunch service, nevertheless we weren’t forgotten about with endless waitresses coming to check on us to take drinks orders etc - unreal service and perfectly coordinated. We were a party of 40 and everyone commented on how amazing the venue was from staff to atmosphere to cleanliness. I have nothing but great things to say about this pub. Overall 10/10 for a private function - would absolutely recommend to all my friends and family! Thank you so much The Bell Team!

excellent food delivered in record time

food was very nice and tasty and there was plenty of it, unfortunately the delivery was very delayed. I would order again because we all really enjoyed the food

We have used this pub a few times n the past but this is the first time with the new owners. Thought it was time to try it. Walked into the bar where a staff member was having a loud personal phone call. We had a wait for our order to be taken, another 3 mins and we were going to leave. The menu was reduced, especially the vegetarian choices. Ordered fish and chips and the duck. We were the only ones eating. After a wait of about 25 mins, I asked how much longer the food would be. A large group was arriving in dribs and drabs so I was glad we had ordered before them. I was told it was taking so long because the duck takes longer to cook, to get the skin crispy. I then saw food coming out that had been ordered before ours so was getting concerned. Another 10 mins then our meals came out. The fish was good, not sure it justified &14 and the duck with a very soggy skin. The staff were busy prepping for the evening as the whole pub was booked for a wedding party.

Favourite pub to go to. Amazing roast & amazing fish and chips. Well worth visiting. Complete asset to Hythe. Pub garden an absolute sun trap too which is a bonus!

the food come late was cold did not enjoy

Thank you will definitely re order x

Amazing food, amazing service. I order from here regularly and food is always perfect, always pleasantly surprised and how well everything is cooked. Will continue to order from here, thanks for making lazy dinner nights a treat 👍🏼

Food is alway bang on, I can never fault it, always turns up piping hot and the food quality is so good!!

Food was good, pizza could of been better especially the heat of the pizza it was slightly cold but overall very good 👌

Delivery was bang on time, food was outstanding. Couldn’t fault one bit 👌🏼

Souvlaki is my favourite from here 👍

Absolutely fuming! I have ordered with you for years! Never had a problem until tonight! Tracked the order said with driver, 25 mins later still no food, phoned up to be told its being packed for delivery, still waited another 20 mins! Order arrived, food cold

The delivery was supposed to be no later than 7pm, it arrived at 7:45pm over two hours after we placed the order. I rang twice and the man who answered the phone was rude telling me and I quote, 'what do you want to me to do about it, the longer I spend on the phone to you, the longer it will be before we deliver your food!' absolutely shocking. The food itself was excellent, the service was disgusting!

It's now 20:50 and still no food , we have phoned twice the take away and said food was still at the shop not the best customer services and not happy at the waiting time at all spent alot of money for it not to arrive ordered it at 7:04

Food was amazing!! Everything was so hot and tasty, Greek salad was so fresh too, rang and made a special request and they accommodated for me, would recommend, thankyou

Really enjoyed the pizza, good value for money and considering that ive gone off supermarket pizza will definitely order again.

Sunday lunch - choice of roast meat, with half portions available. Very sensible. I can't eat huge plate fulls, but my half portion was still very generous. My friends had larger portions and did ok. One small dish of vegetables for the three of us! However, service left to be desired. Ordered drinks, one large glass of Pinot Grigio, one bottle of Pinot Grigio Blush, glass of ice and glass of soda. The bottle arrived and waited and waited. Had to be reminded. Finally arrived. Tried to attract the attention of a waitress, ignored. Tried again, third time lucky and my wine turned up! Didn't have enough for a large glass! No salt mill on our table. Every other table had one including the vacant table next to us. Gave us six paper sachets 3 pepper, 3 salt! Asked for out order to be dealt with separately. Just finished our main course and a waitress came with the bill and asked who had what. We had expected two separate bills to be presented at the end of the meal. Called over a waitress and asked to speak to the manager or whoever was in charge. She said it was her. I told her of our experience and that I didn't like being called 'darling' and 'sweetheart'. She was the worst offender. She did cancel the deserts on the bill.

I've never had a problem before, usually our favourite takeaway but tonight food was cold!! Far too salty and nothing like what we usually get.

Well what can I say , I brought my family down to the bell as I’ve heard a lot of great reports about their new deals. I was amazed by the food , service and everything about the bell, the roast was to die for, fresh vegetables along with proper homemade roast potatoes and a gorgeous Yorkshire pudding. The sticky toffee was light fluffy and divine. It’s so lovely to see all the meals homemade. Will definitely be regular customers in the future. Thankyou so much the bell team absolutely faultless.

Went there today with a group of friends! oh my… best roast i’ve had! 1/2 roast chicken was too die for, and the homemade sticky toffee pudding topped it off!

Our friends always recommend the Sunday lunch here and we finally got round to trying it the amazing roast I had the half chicken and beef and my husband had pork and lamb was both cooked to perfection, and the desserts you could tell was homemade thankyou to Rebekah who looked after us will definitely be back.☺️

My favourite place to visit! Always such a warm welcome from staff with such variety on the food menu. So many new great deals throughout the week too!

Great food as usual, delivered piping hot.

Walked in, lady serving, didn’t acknowledge me, then it went something like this Barmaid: what can I get you? Me: pint of bitter shandy please Barmaid: is that fosters or Kronenbourg? Me: neither, a bitter shandy please Barmaid: oh is that a Guinness? Me: no it’s a bitter Barmaid: oh I’m not that good with these things Me: clearly not All the while another customer was trying to intervene and say that it was NOT a lager but a bitter I couldn’t see anyone else staff wise in the pub otherwise I may have ordered some food but didn’t wanna risk ordering a sea food platter and getting a roast dinner

Quick delivery. Great food. Arrived nice and hot.

Absolutely amazing food as always, I had the chicken giros, cooked to perfection!!! Keep up the good work guys x

Squid and muscles wasn't fresh and dip missing and checking wings cooked very lazy just cooked in a tin try so only the top ones was cooked nicely pizzas was very nice though

Good for but unnecessary amount of red salt