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4.0

Based on 33 opinions finded in 1 websites

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Nº 542 in 901 in Portsmouth

Nº 91 of 131 Other cuisines in Portsmouth

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor334.0

comment_iconOpinions

Was disappointed that I had to drink out of a takeaway cup and not a proper cup as the takeaway cups taste like plastic and doesn’t give you the taste of what you order a Caramel Macchiato and my partner had a black coffee. I want to taste the flavours not the cup is made out off Thanks STARBUCKS please ask your customers what they want to drink out off

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Rachel . 2022-01-15

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Such lovely attentive staff. Always a pleasure visiting. They saw I was wearing a birthday badge and wrote “happy birthday” on my takeaway cup without me noticing. Cute lil touch

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Pinks1010 . 2021-04-22

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Whilst walking past Starbucks, I noticed it was their first day so I expected it to be busy. Usually, I’d think, maybe another day due to the expected business but I saw there was no line. Although, there were plenty of people, the staff tackled them respectfully, quickly and politely. Really refreshing to see. Although it is abit out of my way, I’m happy to go the distance for this Starbucks due to their customer service!

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southcoastadvisor . 2021-04-19

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Al igual que con otras tiendas de la cadena, obtienes lo que se espera: es una experiencia similar, independientemente de la sucursal a la que vayas. Sin embargo, esta tienda en particular tiene un espacio mucho más grande para sentarse y obviamente es muy popular, especialmente entre los estudiantes que llenan los bancos trabajando en sus computadoras portátiles mientras beben café. Me encantan las bebidas, pero obviamente son las mismas que en cualquier tienda Starbucks, pero no es necesariamente un gran lugar para tomar un café con amigos debido a que es poco probable que encuentre un espacio para sentarse, a pesar de ser una tienda muy grande.

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Jennifer F . 2019-11-04

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I use this Starbucks regularly and time of visit and staff are key. They have a core team of really helpful and really excellent baristas, but, if you hit it at peak time with some of the newer staff it's a bit of a miss. Get the timing (after 9am) with the right team on and it's one of the best around. What is always a miss is the music; who is responsible for playing this awful jazz music. Think what it's like at Christmas in the shops and the novelty of Christmas songs soon wears off; come into this Starbucks regularly and the music will drive you insane and if it is bad for me; imagine what it must be like for the staff? How any of them smile is beyond me. My recommendation is to get the timing of your visit right and bring headphones!

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Richard G . 2019-05-21

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Coffee was a bit below par and not sure if i had the right amount of beans in mine. Staff were very happy and friendly. Bit disappointing.

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rayrest . 2018-10-08

MORE AT TripAdvisor

This Starbucks is just a short walk from the Guildhall Square opposition the New Royal Theatre. The shop itself is light and airy with a ground floor with a mixture of tables, comfortable chairs and a long table. There is also a mezzanine level with tables with power sockets, and a handful of tables outside. On this visit, the shop was fairly empty with with only a handful of people inside, but there were quite a few people waiting for drinks. We ordered drinks from the friendly staff, but the drinks which took quite a while to be made. The tables, chairs and floor were all very clean and clearly well cared for. The background music was some tasteful piano music. Overall a good experience.

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Fianchetto . 2018-09-02

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We popped in here after shopping to re- fuel. I had a decaffeinated mocha made with coconut milk - nice and creamy. Just what I needed to warm me up on a cold day. Plenty of seating including comfortable armchairs. The tables and floor were crumb free too :-)

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CarolB248 . 2018-04-02

MORE AT TripAdvisor

Friendly staff, great coffee and treats. I visit here at least 2x weekly since it opened. What you would expect from Starbucks, but have come to know and enjoy chatting with some of the staff.

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John B . 2017-05-16

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Not the best coffee but the cafe was lovely. Near the centre of Portsmouth city. Given the choice, I'd definitely choose Costa or a local coffee shop over Starbucks (primarily for the better coffee)

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SarahC165172 . 2017-04-03

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Whilst doing something at the New Theatre Royal, I had an hour to kill, and I thought I'd pop in to Starbucks (albeit my first ever one); after a fairly short queue, with only about 4 people in, I was served quickly, and it was all very simplistic. My drink itself (Fudge Hot Chocolate) was very nice, and was a great drink for this particular time of day (about 12:10). Oh, and my name was spelt correctly, which isn't difficult for my name! (Josh!) Overall, if you're looking for a Starbucks in the area, then this is a great place to stop off, as well as a generally nice atmosphere overall.

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LinguiJosh . 2016-12-19

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Starbucks are known with thier good coffee but not this branch. I visited them with my wife for breakfast and after long queue; we order the coffee which was done very quickly but unfortunately it was done inprofessionally due to long queue. We try it again when the branch was almost empty (Sunday Morning) but the same bad coffee. I believe the branch stop caring about the quality and care about the quantity only.

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Waleed A . 2016-11-06

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I called in late morning for brunch. I must have arrived just at the right time as there was only one person ahead of me in the queue but, a few minutes later, it suddenly got really busy. Service was good - as I received my latte my bacon roll was ready and brought straight over to me. There was plenty of seating and the decor is modern and relaxing. Staff were pleasant and helpful and free wi-fi worked well.

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debdancing . 2016-10-21

MORE AT TripAdvisor

If you visit before the students are up, it is a pleasant coffee stop. Otherwise the students tend to spread over several tables with bags etc. Really friendly staff, and kept clean and tidy. A nice cup of coffee for an early start to the day. Weekends are usually ok, as students are recovering from the night before 😎

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Pietre S . 2016-10-10

MORE AT TripAdvisor

Nice atmosphere with great coffee in the centre of Portsmouth. Parking out front. Friendly staff. Free WiFi which could be a problem next to the university.

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Paul B . 2016-09-18

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Hi Folks Good coffee stop but can get full of students from the Uni. However, there is a nice little lounge upstairs which is great for a quite or romantic chat

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ppking . 2016-07-29

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Popped in at 5pm for a coffee. Was amazed how tidy considering how busy the location would be. Tidy for a high street location. Nice coffee, and a tasty cake made for a good close to the day.

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PietreS . 2016-07-28

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Si has estado en un Starbuck's, que ha estado en todos ellos realmente. Pero este es muy limpio, interior, y un lugar agradable para sentarse a tomar un café o un aperitivo ligero.

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Judy R . 2016-07-24

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Served by a lady called Sara who acted like everything I asked for (2 coffees and a sandwich) was to much effort and I was being unreasonable..... And to top it off got given dirty looks throughout the time I spent in there!

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lilleypad21 . 2016-06-29

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Popped in on the way home from Southampton ! Slick service and a acceptable waiting time for a frap, team pleasant and seemed to demolish the queue in no time, toilets clean food display full ....

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cjslaterhot77 . 2016-06-26

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Popped in for a cold drink helpful staff, cause I couldn't decide what I wanted seemed quite but staff explained it's because the students are away normally would be busier. decorated really nicely.... calming colours , spacious ,staff were all doing something not standing around like other Starbucks I've been in

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Sara D . 2016-06-13

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Visited on a Friday at 10am. The shop had a few customers but was not busy. Ordered a cappuccino and a cinnamon swirl - service was efficient and quick.

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James P . 2016-01-16

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I ordered a Gingerbread Latte and waited and waited people behind me being served then a Toffee nut latte arrived no one claimed it was it mine no I'm waiting for a GL oh she's doing it now..waited ten mins later I had to remind them again.. Finally.. I got my drink Not Good Enough Starbucks and this is to the one in Commercial Road

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Auror123 . 2015-11-17

MORE AT TripAdvisor

Certainly not the fastest barista I have ever encountered. The shop was very quiet at 10 am on a Monday morning. Coffee was fine.

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James P . 2015-11-16

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The slowest service ever! Cant even make a coffee frap properly it just tasted like cold milk. Also my sister paid extra for mint hot chocolate and they didn't even put it in. It doesn't help situating the store in the middle of a busy area and only having 2 members of staff. NOT GOOD

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sadie l . 2015-11-09

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I was appalled that the staff let the pigeon walk around the coffee shop whilst you are sitting there drinking your coffee.

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Ethan E . 2015-10-17

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Called in for some refreshments and got a really well made good cup of coffee latte made with skinny milk and reduced to 1 shot so not too strong good blend of coffee

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swift314 . 2015-10-14

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Good place on the commercial road but some time the queue can be long. They have good chairs outside but be careful to feed the birds

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Bu A . 2015-09-30

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well, very overpriced, not very cosy and quite a wait, the service was good though....I think you pay more the brand than really the nice coffee cup, okay I was in New York, but very so so in Portsmouth....with all the students around I wish they had made it mode affordable!

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miss t . 2015-09-20

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Not a coffee shop fan but this Starbuck's is in the great location for those that are. Ideal place for a quick business meeting today - nice, clean and open inside.

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walshyfamily . 2015-05-22

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Grande Soya decafe sugar free caramel latte. Soya fraps to die for ! The above are my daily requests.. Yet the regular coffees and espressos are very good too....Just wish Starbucks offered a coconut or almond milk as well ...It's Starbucks the leaders in coffee and cake. (In my ) Some Be it some offerings seasonal ! Yet very very good ! You pay for quality and lifestyle... I must spend a fortune on my morning and afternoon coffee.... The team are always on form .The venue is always on trend.

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cjslaterhot77 . 2015-04-04

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This branch has recently opened opposite the Theatre Royal in a smartly converted ex night club. All the usual Starbucks ranges are carried and the staff are friendly and efficient. Being situated away from the main shopping streets and close to the University area, makes for a more eclectic customer base and this creates a very good atmosphere. Seating is on two levels with a mixture of styles and there are charging plugs available. Free wifi operates throughout. This branch is well placed and deserves to do well. Recommended.

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bsandrs . 2015-02-18

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I suppose that is something you could say about every star buck's but this is a particularly expensive branch, assumedly because they are exploiting students and their loans. Having said that the hot chocolate I had was very tasty, I had some of a friends vanilla latte which was also very nice.

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Jordanovichy . 2015-02-09

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