Costa Coffee in Portsmouth

The lady server was polite and friendly

Coffee COSTA LOT terrible SERVICE 💥🤔"FANTASTIC place to be ignored by staff.. looking at mobile phones and not the CUSTOMER 🥴

Enjoyed a nice, casual iced coffee here The drink was refreshing and good to go. The staff were super friendly.

Drinks were of average quality, quite bland and tasteless. Lots of dirty tables which needed cleaning

Nice drinks thanks but no cakes and thanks for the note..

Coffee COSTA LOT terrible SERVICE 💥🤔"FANTASTIC place to be ignored by staff.. looking at mobile phones and not the CUSTOMER 🥴

I know it's a Costa but the atmosphere was horrible, the service really poor and the coffee was rubbish. Tasted bitter and very old.

Tasty bacon roll. Coffee hot. Male Staff member serving really friendly and worked hard.

Service was slow but otherwise the coffee was good & with high turnover, easy to get table at this busy location

We didn't eat but my chia was very good

Staff were talking among themselves about how much could you put in the shaker. The other staff said you wouldn't be able to fit 4 in. But she carried on and did it and just put more cream in to cheat because she couldn't be bothered. At the end, I heard the other staff member say that it was caramel when it was supposed to be strawberry and white chocolate but she laughed and still served the wrong products. Anyway, it tasted nice and I would have said something but was in a rush. Staff need to be more professional here as it's so unprofessional to do that in front of a customer. And knowing you are serving the wrong product.

Only 3 today as busy and coffee was weaker not so hot and chocolate skimped

Coffee great as always. Just had some biscuits.

The staff are always super friendly and I love going in there for my coffee and having a chat with everyone 😁

It was fine but with the water leak there was not enough chairs and no loo

Packed out on Saturday. People walking out long queues no seats. Get more staff. Can someone re arrange the seats. The 4 upholstered ones out and tables and chairs instead. This would allow 4 more customers. It's not rocket science.

2 simple drinks, staff could not get right.

Service was good and staff very pleasant It was quite busy

Good place it is what it says on the tin....Nice staff and was served quickly

Nice little Costa tucked away from main shops. Busy enough for an atmosphere, quiet enough to chat. Coffee good as always & white hot chocolate available here.

Stopped for a quick drink. Having the front door wedged open on a nippy day like today, meant that when the staff access door (in the rear of the unit) was opened a draft went through the cafe making it very unpleasant. This rear door doesn't appear to close properly making it very drafty. I had to change seat.

Salted caramel latte has a separate fan base

Friendly staff who kept the cafe clean in-between serving drinks at the counter. Top customer service

Driver was great. I messed up and put the wrong house number but the driver managed to find me and still be early!

Drinks were fine one wrap was fine but was given a tuna panini instead of bacon and brie no note on reciepts no phonecall about substitution and only realised when I bit into it. I can't stand tuna

A smaller Costa Gr8 outdoor seating Can c the Sea 🌊 if u stand 🆙 🆓 🚾 🆓 Wi-Fi Pay 🅿 Parking spaces underground Closes way too early, as so many coffee ☕ shops do

Never been to a bad Costa, this one is equal to the others. Consistently above average drinks and food.

Good ,happy service with a smile

As always, on a Saturday, bustling, but not too busy. Great staff, easy relaxed atmosphere.

Noisy location and less tidy than most Costas.

Really helpful and friendly staff.

It's a Costa .. staff are friendly Service is good Costa value for money

Stopped in here before shopping in Gunwharf. Had a nice Latte and a filling baguette which was nice and hot. Would certainly use again.

Went in and ordered a blueberry bubble drink with soya milk. The person who served me instantly said, "Do I have any allergy?" I said yesterday wheat and gluten. She doubled and checked for her own safety. Even though I said I've checked and its fine. This showed me a member of staff who went out of her way to make sure I wasn't ill. Thank you so much! Other stores pay attention. This is how you do it right. Thanks, Costa.

Staff friendly and drinks the usual good standard for a Costa.

Costa is ace and the coffee is always spot on

Nice Costa café and great location

Nice little escape from the kids. WiFi decent so can get a bit of work done.

Busy but hey, Costa coffee is good.

A little busy and understaffed but still a good experience.

Staff very friendly, usual Costa experience!

Nicht so gut, wie die eigentlichen Costas sind. Sandwich aus dem Toaster war der Rand sehr hart geworden. Die Lage ist trotzdem gut. Für einen schnellen Costa

Great food selection on the ' to good to go'app

Pretty small branch,service was ok

Clean efficient place to get a coffee and cake while shopping. Used tables cleaned fairly quickly...so important. Thank you

Perfectly poured flat whites, very friendly welcoming staff, and a nice atmosphere made for an enjoyable visit.

Enjoyed a KitKat hot chocolate which was delicious

Tasty coffee. Staff are friendly and helpful.

Great service congratulations everyone

Surprised how little indoor seating, felt guilty taking time to drink my drink

When it's not busy it's a lovely local hidey hole

Always comfortable. Staff friendly.

You know what you're getting when you visit a Costa however the service here was better than usual. General conversation while coffees were prepared, rather than 'upselling'. Unfortunately some of the tables look out the back door where the bin store was located. To help with keeping the place clean, why do Costa not have a place to return used cups, plates, etc?

Costa coffee in Pompey (Portsmouth) is excellent. Its situated slightly away from the hassle and bustle of Gunwharf Quays which is welcome as Gunwharf is really busy most of the time. Lovely friendly staff and also they don't mind going the extra mile. I'm a type 2 diabetic and needed extra water which they happily provided. Very good. They also got a nice outside area to drink and take in the views.

On time but slow. Coffees had been tipped over so only received one full cup out of 3 :(

A usual high standard of costa. Great selection although even when it was very quiet (not busy) the table cleanliness wasn't the greatest. Also as I sat in to enjoy a hot beverage, I was given a my drink in a take away cup. Small detail but didn't feel I enjoyed it as much.

Rude staff. Giving 3 stars cause I had okay coffee.

Dieser Costa ist immer überrannt und immer unsauber. Gestern Kaffee Latte mit Vollmilch bestellt und bezahlt. Dann erfahren, dass es keine Vollmilch gibt. Kaffee trotzdem genommen. Er war abscheulich. Das Getränk hat nach alter H-Milch geschmeckt. Von Kaffee keine Spur. Auf jeden Fall kaufe ich diese teuren Getränke nicht mehr. Das ist Geldverschwendung.

All standard Costa experience. This Costa very busy. Got a table but queued for 20 mins to be served.

Nice place service good and food but short of table's on a rainy day

Always polite & professional staff

Only my 2nd visit to a Costa. The pigs in blankets panini was delicious 😋. My friend sent me in invitation for the Costa app, which I have done and was given a free drink. Unfortunately as it was only a short time to use it, I have not been able to make use of it 😞 .

What a busy place. Quite small so not a lot of seating ,saw people walking away. Only 1 toilet, very well used!

We stopped off for a Mocha on a very wet and windy Monday. Excellent service 👍

Customer Services rubbish 🗑 Price high

One of the best costas in the area

Very good service, staff very polite. However, no Bacon Rolls in stock.

Best avoided when there's a queue, even if less than three in front. At best 10mins or more. So-so otherwise.

Staff friendly. Coffee and Frappe well made and tasted fantastic

Staff are very kind, accommodating and creative!

As usual great tasting coffee and friendly service

After dropping my son off for a Uni trip, popped in for a coffee, before the long drive home. The staff are excellent, very happy and cheerful. Definitely a nice start of the day.

Very slow service, all tables we’re unclean and dirty. No cutlery given with coffee and cake. Air conditioning leaking from celling onto customers.

Don't know I have never been in Costa coffee it's too expensive

Good quick service very clean & tidy

Up to the normal standards fairly good outlook just by the central entrance.

Very busy and strange layout. It is a small store with nowhere to stand when you are waiting for your drinks. Then once you get them the stirrers and sugars are nowhere to be found... Spoiler alert: they are by the entrance

Solid clean coffee, good service

Good coffee as you can expect from any Costa. At this location also the possibility to have some lunch like tosti or a panini.

Cappuccino, hot chocolates and a millionaire slice, beautiful...bit pricey but everywhere is now...

Beautiful spot with a nice view of Gunwhard Quays. And the drinks are lovely.

A bit disappointed because there's no disabled toilet

Had coffee & toasted sandwich. All hot.

The coffee is alright however they could do with more room to wait for your order as it's rather cramped.

Same as most costa's. cleant and tidy place

There was not a long wait to be served, drinks were as good as they always are, only thing there was a lack of places to sit and have our drinks inside the store.

Great hot chocolate and lovely staff

Costa coffee at Gunwharf quay , tucked away from the main shopping area but it's run of the mill Costa coffee and Costa coffee service

Not the best Costa drink today, staff ignored customers, not following covid advice. Disappointing. update - 27th Feb 2022. Not any better this time ... rude staff not wanting to make "dine in" drinks as about 15 minutes to closing time. NOTE TO SELF - don't bother with Costa at Gunwharf.

Long weight coffee cold dirty table

I just love a Costa Cortado and enjoyed my walk in the sun from the harbour to fill in time before the Fast Cat to the IOW. Friendly staff/excellent coffee as always and coffee brought to my table without asking as its difficult for me to manage. Clean surroundings.

Great venue for a good morning coffee

Deliciosos los cafés los cakes Me encanta

Fast, friendly and actually a nice view. Not too busy. Order correct, not as common as you think.

Not enough staff. Queuing out the door. Forgot a few items on our order but put it right after i waded thru the 23 people waiting!

They guys were really busy, staff shortages were apparent but they were working their socks off to complete everyone's orders as quickly as possible

Very very busy. Staff did well managing the queue

Too small , and too noisy , with all the appliances, and staff were really noisy. Nice coffee though

Super busy and everyone us either crowing the front door or the pick up for drinks at the back? Need better management on that

Small place but well run, no view of the sea here. A bit warm, could do with leaving the door open with covid-19.