Planters Coffee Shop in Ashford

Glad we decided to take a break at this garden centre cafe on our way back from Brighton. We were ideally looking for a loo and somewhere to grab an easy coffee. But we saw the menu and decided to have a late lunch and can recommend the ham egg and chips served with "proper thick cut ham" Also the omelette cooked with onion, spinach,tomatoes, and cheese. Meals are served hot,quick and a very decent portion. Nice cup of coffee, too. Staff are helpful and the venue is very clean.....the garden centre was stocked fully and not too big to have a stroll around.

I’ve eaten locally at several coffee/ restaurants in the area , but have always found groves food flavoursome and top quality.i have never been disappointed . Staff polite and very helpful. Always a pleasure to visit, not forgetting the garden plants.

Lunch with friends and a very good lunch it was. The staff are friendly, quick and efficient. There's a good choice on the menu, the food is well presented, the portion sizes certainly ample and very good value for money. There are separate eating areas for customers with dogs and, when the weather is warmer, an outside patio area.

tasteless coffee in a soulless environment we have visited here in the past when coffee shop was at the top it’s now where the aquatics centre was. the building is lacking character , the drinks we had were watery and lacking flavour , but if course paid top dollar for it ! why do these places make these changes and you end up paying more to get less - it was so nice before and now it’s very mediocre / poor - shame

This restaurant is so much better in its new venue on site. Yes there is still some tweaks to be made but the choice of food , the quality of the food and staffing is managed well. The restaurant has a dog friendly area and a play area. The big picture windows over look countryside and hopefully a wild flower meadow soon. Food is plentiful, with different options than the normal sandwich/ potato fare seen elsewhere. Food always arrives hot. The cream tea deal is very good. The only downside is the toilets which are very clean but maybe a better quality make would have been better. Worth the drive out of town.

Met friends for coffee and a snack. Friendly, helpful staff served our drinks without any delay and brought our snacks to our table as soon as they had been prepared. It's a light an airy place with plenty of seating and a separate area for dogs. The tables were cleared and cleaned as soon as the customers had departed. Good choice of items on the menu and reasonably priced with inviting special offers (like, at certain times, two breakfasts for the price on one).

Seemingly recently moved to a different position in Tenterden Garden Centre, Groves Coffee Shop and Restaurant is even more light and airy than it was before. We only called in for a coffee but that coffee was freshly made and very good. There's a good choice of cakes and snacks available and all served by friendly staff. An added bonus is that there is a dog friendly area.

Asked for a large Americano, the cup was small so asked if it was classed as large, told yes it's large. The cheese scones that we had were tastless, very stodgy and had to drink to swallow the scone. I live locally and have only come here three times but if that is the quality, will not be back.

I thought the whole place looked so much better as more room. Signage to the restaurant was excellent and felt I was on a treasure trail but found it outside in another big building by itself. Because it is new to me I wasn't sure about getting a tray but as I stood in the queue I could see that the trays are provided by the server at the till. Service was excellent and I must say I thoroughly enjoyed the gypsy tart that was left, beautiful texture and coffee very good as well. Will return.

My friend & I came for a coffee & cake while planning our shopping needs in the garden centre. We were confused of the system; we wen’t sure where to find menus, if they were on the tables or just on the boards, or if we needed to find a table first to order. So we decided to order a drink and work it out after. However, our drinks orders ended up becoming cakes as well, so we didn’t need to order any lunch after this. I’m still unsure how to order, but the tables did have numbers, so I presume that’s the system. I’ll visit again soon & work it out. The food from the kitchen looked good & home made. The scone was really nice & fresh- with cream & jam as well as a large latte it was just £6.75 (ish). Really can not argue with that. Also the option to have the scone warmed. The coffee is very good here.

Excellent quiche of the day. Home made and so tasty Yummy really enjoyed my meal. Staff were friendly and happy

From booking our table right to the end when we paid on the day, this by far is the best service I’ve experienced in a Garden Centre cafe! It goes to show a smile, welcome feel attitude can make someone’s day special and that’s what we felt when we visited this cafe (and believe me we’ve visited a lot of garden centres!) Mia (who served us) was very polite and made us feel welcome. I spoke to Cole who took our booking and he even made sure he gave us the best seat! I certainly will be back. Afternoon tea was delicious. There was a variety of choices to choose from. Thank you Grove Cafe Tenterden. Great find and outstanding service! You’ve got yourself a repeat customer! :)

Called in for coffee on our way home in the late afternoon. Notwithstanding the lateness of the hour, not long to closing time, the staff were still friendly and welcoming. The freshly-made coffee was tasty. The surroundings were light and airy and the tables cleaned as soon as the occupants had departed.

Called in here on the way to town. Lovely cafe in the garden centre, offering good coffee and cream teas. Reasonably priced. Nice menu choice.

We have been here quite a few times for coffee and each time the coffee has been good and the staff friendly and helpful. This time the coffee was just as good and the staff just as friendly and helpful but we called in late in the afternoon after a very sunny day and it was just too hot inside the restaurant to enjoy our coffee. We drank up and left as soon as we could. I appreciate the weather is something the cafe can not do anything but, on a very sunny day, it may be better to go in the morning rather than the late adternoon.

We bring my mum here alot and love having a look round usually having some lunch in the Groves Restaurant, which is normally excellent. So thought we would book for the festive lunch (turkey with all the trimmings). The dinner was ok, plates were too small for the amount of food and considering it was a Festive dinner... there were no crackers and lacked anything festive... apart from 2 very tiny trees taken from the shop, on the table... with the prices still on! For £11.95 it was all a bit bland and disappointing. However, it won't stop us coming here for their normal menu... we just won't come back next year for Christmas Dinner.

After shopping in the garden centre we called in for a cup of coffee is this light, airy and very pleasant coffee shop. The staff were very welcoming, friendly and efficient. Our coffee was served without any delay and was very tasty. My wife's request for Soya milk did not cause any problem. Covid measures were in place with social distancing being observed and the tables being cleaned as soon as the customers left.

35 minutes for egg and chips !! restaurant not busy !!no apology for wait and still no customer service shameful !!

Dropped in for a cup of coffee on the way home. Covid safe;masks must be worn whilst walking round, social distancing should be observed, hand sanitiser available, marked one way system and tables socially distanced. The staff were friendly and helpful. Good choice of snacks available and the coffee tasted very good.

Took my grandchildren to this cafe on the Saturday before Christmas after visiting Father Christmas in the garden centre. Found the staff very polite and helpful even though it was extremely busy. Food was served reasonably quickly. Ideal for light lunches such as jacket potatoes with various fillings and a childrens menu which consisted of a main meal, a dessert and a drink all inclusive. Tables were cleared and cleaned quickly. Average prices. Would definitely visit again.

The customer service in the restaurant is non existent!! Too busy chatting to interact with customers and no manners !!! They could learn a lot from the staff in the shop on the way out

We called in today for a look round while on holiday locally, very nice garden centre and helpful and friendly staff. Had lunch which was excellent. . Lots of choice, served quickly and well cooked.

Called in at Tenterden Garden centre Sunday morning for some plants and thought we would start with a cooked breakfast in the café, only to be informed by the young girl at the cafe that they were to busy to serve us a cooked breakfast as they had a large party booked to arrive, we could have toast she said. Disappointed so left and went into Tenterden for breakfast (Honey bees - superb) and used an alternative garden center for my plants - wont be returning

I have been here a few times only for coffee and cake, and on this occasion a cheese scone which was fine. There is a good range of cakes and the restaurant is clean. My issue has been on several occasions one particular lady behind the till who has a really rude and unpleasant attitude. When she serves me she is so frosty and when I’ve attempted to be friendly to her she does not engage at all in a normal polite way. On this occasion I said hello to her face and she literally ignored me!! And then I heard her talking to the other staff members in a really unpleasant way, snapping and being sarcastic. I heard another staff member addressing her as ‘Evie’ so I guess that’s her name. I just don’t understand why people like this work in customer service and I won’t be visiting the cafe anymore which is a shame.

Really lovely young lady who served us I had poached eggs on gluten free toast she asked what butter if any I could have was I ok with vinegar in the water whilst they where being cooked explained they have everything separate for gf couldn't of been more helpful also almondo milk for my hot chocolate what a pleasant young lady called charolette who geniually couldn't do another for us to make sure food was cooked how I liked it so polite to will return they also do gf cakes and sandwiches

My idea of gardening is to plant things and let them get on with it, and the last thing you do is pay for plants so a visit to a garden centre doesn't come naturally to me. But I wasn't there to buy stuff anyway but enjoy a quick lunch in a pleasant atmosphere - which we did. Very good menu, really pleasant and helpful staff and a great place to eat on a cold winter's day. It was beautifully warm and bright. So, enjoy Tenterden shops by all means but be sure to have lunch here. It is worth the few minutes drive.

The coffee shop isn't exactly obvious. It looks like an after thought. A small serving counter and an area with garden furniture for seating. Looked very popular as all the seats were taken! We found a seat, when we were rudely interrupted by the lady clearing tables. She wanted to wipe the table and rather than saying 'Sorry could I wipe that' she had come between us all, wiped half the table then Excuse me'd to wipe the other half. This didn't go down well with me. I observed a little and noticed she really had no customer service skills.At Groves you need to order at the till - Adrian was serving on this Saturday lunch time. He was spot on. So on his game with his up-selling however he had confused us with what we actually wanted to order! The food wait was just around 15 minutes. And all came out just as ordered. The bacon and brie toasty was really nice. Did not like the coffee- ordered a soya latte, had half a mug of foam. Which soya milk was used too?! Not Alpro as would be expected in a coffee shop.A nice stop off if you're in the area, but I would't recommend travelling for a visit.

Our first visit, festive bap was good, although stuffing needed to be cooked more. Chips excellent. We will be back.

First time I have eaten lunch here. Visited with my parents. Service was friendly, but let down by poor quality and badly cooked food. Had a flan and salad; I expect a flan to be made from pastry and that the pastry has a bit of 'crunch' to it. Instead it was impossible to know if the flan was made out of pastry or a batter as it was so soggy it was inedible. I think the flan base was actually made from batter based on its consistency, which seems odd. The salad was fresh, but drowning in dressing. Ham, egg and chips looked like it had been thrown on the plate. Clearly the kitchen doesn't consider presentation.Would never eat lunch here again as quality control is so poor. Cakes are good value, so this a good place for a coffee and a cake, but lunches are overpriced and poor quality.

Sometimes bribery works: How to get three young grandchildren to tolerate a visit to a garden centre was one such excuse to do so.Thankfully, they were suitably pleased with the outcome at this garden centre restaurant. They each mixed and matched from the breakfast menu and it silenced them as they waded through their food and milk shakes. We thoroughly enjoyed our full Chief Weeder Specials and the accompanying silence. We paid £43 for five breakfasts and will certainly return to try their lunch menu and afternoon tea. Highly recommended cosy cafe.

Very disappointed today we used to go to the restaurant on regular for the breakfast. The head Gardner used to come with tea and coffee included also before 10 refillable coffee.

Well we're do I start , we came out for a family day out, just to get it ruined and embarrassed by the guy who was serving on the counter today which is Sunday, a customer in front of us upset the lad on the till so the so called manager not sure we're he comes from as foreign took over, and he was served by this woman and got so stressed decided he was going to take it out on everyone else down the cue waiting to be served and was rude , shouting and getting quite nasty I could here other people in the cue saying omg I'm not getting served by that and they were leaving everyone was shocked and disgusted to hear him talking to people this way I find it disgraceful that you employ such a rude person as your front man, he is giving your business a bad name we come to your place regularly and never seen him before but I can promise you this we will never be back and we paid for the coffees as he was going of on one all because of an old lady in front that got in a muddle shame on you and when we paid for the coffees as we wanted to get out of their he good as chucked our change at us.

We stopped in here after a morning wandering the shops in Tenterden. We were after a proper dinner to save cooking and had both decided on the Ham, Egg and Chips. It wasn’t long before the food cameZ it was nicely presented and a decent portion. All the food was nice and hot and tasted very good. We had tea for two as well and Scones and Cream for Agee’s. All in all it was a pleasant place to eat. We will definitely return.

The staff were very accommodating and friendly .a nice view. I will be recommending this place to my friends

Went to the cafe for refreshments and dead flies were hanging from cobwebs on the ceiling it was enough to put you off your food.

Not good at all, baked spud that was bland and microwaved.

Went here the other Saturday for lunch and to buy some flowers and large flower pots . I got all that I want. Had a nice lunch of a burger and my friend had chilli con carne, all very well cooked and tasty , friendly service in the cafe,

Had a voucher so the 2nd meal was free. £10.50 for Gammon steak & chips, almost as expensive for the cod & chips. Gammon was ok as were the chips & peas but the battered cod was terrible. I would guess the cod was frozen but I do not like bones in food and defrosting must have been bad, I left half of the cod. Will not be back.

Can't believe after paying £5.50 for a children's snack bag with a sandwich they bring out half a sandwich. The menu for the children's snack bag is not near where the items are kept. The menu for the toasties is in small writing for a menu as far back behind the counter. Thoroughly disappointed in a cafeteria that sells a few cakes and chucks brie into its food trying to charge the amount they do for what you get back in return.

Needed some where to have lunch after our craft class , my daughter and me decided to come here , only had a sandwich and a toastie but it was lovely

Deliciosos sándwiches, personal amable y el café es muy agradable.

Los propietarios anteriores fueron amables, serviciales y el café era muy acogedor. Por desgracia, el nuevo propietario tiene ninguna de esas cualidades. Toda su forma era grosero y condescendiente, y mi amigo y yo desde luego no volveré.

Anteriormente, solía ir a macetas esta fue nuestra primera visita a la cafetería/restaurante renovado. La experiencia en general fue buena, y sin duda para ir de nuevo. El personal era muy agradable y amable y la comida (cigalas y patatas fritas y quiché) fue servido con prontitud, era de buena calidad y a un precio razonable para el dinero. Dos sugerencias: 1. Las colas se reduciría si las bebidas fueron entregadas a la mesa de los clientes, en lugar de tener que esperar para ellos en el mostrador; y 2. Puede hacerse uso de la comida espero que más producidas localmente - Plantadoras utilizada para servir deliciosos helados de hielo solleys, pero parece haber sido sustituida por una roca sólida - Versión no sirve en una bañera de kentish cartón!

Realmente decepcionado que solía ser un buen café, por desgracia tomada por Grover que claramente no tienen el mismo alto, wholesame estándares de macetas. pésima taza de té y un queso indiferente bollo.

No habíamos estado allí antes y no estábamos seguros de qué esperar.

... es la única descripción. La modernización parece muy bueno y la zona de la cocina debe ser una mejora. Sin embargo, el menú necesita realmente que las ensaladas son vestidos para que personas como yo que odian vestidor puede decir así que en ordenar. También deberían cambiar su proveedor de patatas de la chaqueta ya que están usando la variedad equivocada para este propósito. No hay suficiente variedad de refrescos en el menú. La comida es a un precio razonable y todo está limpio.

Muchos clientes habituales estábamos un poco preocupados cuando Planters fue sustituida olivares. No necesitas! El cambio ha sido para mejor.un buen almuerzo menú con especialidades y una variada selección de postres debería atraer a todos los visitantes. Puedo recomendar la gran oferta de desayuno de 4,95 libras por dos.ingredientes cocidos y salchichas.como un largo al cliente a largo plazo lo recomiendo esta gran lugar enriquecido.

Recently I have been into Planters, that is now known as Groves, I went on the opening day and, yes a bit disappointed, it was a bit slow and the staff were a bit unsure of what they were doing, but it was the first day opening under new management! It's teething problems! It was vey understandable! The staff were all lovely and could see they were trying their best! I have been in there since and it was lovely, food is delicious! The staff were all lovely and made sure I had everything I needed! Only thing I was suggest is maybe a bigger specials menu, other than that could not fault it!! Highly recommend!!

Have visited this cafe several times with friends and family. Yesterday Sat 3rd Oct was their first day under new management and it was organised chaos.There was unacceptable delays in getting the food prepared(30 mins for a toastie). Their only saving grace was the food was delicious. Oh and at least 15 mins in a queue to order the food. There seemed to be alot of staff not doing alot. The real sticking point was the owner came in and ordered food and didn't have a long wait, infact got served before other people. There were alot of complaints from people that have been visiting for years and were not happy. Too many good garden centres around to be this bad.

This is a very popular 'cafe' situated in a quality garden centre. Although a bit out of the way, it is worth the drive through the beautiful Kent countryside.Varied menu - snacks to more substantial meals. Fresh scones, cakes and meals made on the premises in full view.We visit at least once a week, sometimes for coffee, tea or lunch - advisable to book though, especially at weekends.

Lovely food nicely presented clean premises home made cakes look yummy Shame the existing owners are giving up end of September new ones taking over 3 October after refit hope it will be as good as present

Having visited Planters on recommendation, we were certainly not disappointed, excellent service given by friendly staff, plenty of food choices, ample portions, inexpensive, beautifully presented, restaurant was spotlessly clean, and the staff coped admirably with a party of 22 customers, as well as general public coming in, It was our 54th Wedding Anniversary, and could not have chosen a better place to enjoy a perfect meal, would throughly recommend for any occasion

Its ok, but food is nothing special, prices would have you believe otherwise though. Microwaved jacket potatoes, sandwiches served on a tea plate with a spoonful of salad and very little in the way of filling, you get the idea.On the plus side, staff seem pleasant and premises appears clean and well maintained.

We don't manage to get to Planters that often as living in Herne Bay it's over an hour away, however the trip is always worth the making for the wonderful homemade food. The turkey Xmas Dinner was beyond superb as ever and the lemon meringue sweet was just . . . !!!!!If we lived nearer this would be a least at once a week place if not more. Recommended unreservedly. Great food, great service by amiable, capable staff and with a wonderful view of the high weald from the restaurant which has been awarded a top tearooms award by This England and deservedly so!

My wife and I have made this an early morning stop for quite some time now and the service and quality has never varied. It's good value and service with a smile.I can heartily recommend the cheese scones freshly baked each morning.The toasted bacon sandwich is hard to beat and there is no shortage of customers for the English breakfast. I have only lunched here once but the pork chop in wine was superb and a good price too! Give it a try you will not be disappointed.

Went for a birthday celebration. Had a table reserved and was allowed to bring wine!! Food was cooked to order and was delicious. I can recommend the burger. We had deserts as well and the ice-cream was lovely (the biggest scoops i have ever seen). Staff very friendly.