Muffin Break in Ashford

Somewhere to have a coffee. Often wonder how long same food in cabinets stay there!!

Service not good, waited ages for food as they has forgotten the order, when they arrived it was cold in the middle of the two wraps one of which as the wrong order !

Best coffee place in the town centre. There aren't many Muffin Breaks around but they're a welcome change to the generic, same old Costa and Starbucks you find everywhere. Plenty of seating, nice relaxed atmosphere and the choice of food is pretty amazing and reasonably priced, especially the brie and bacon panini.

My friend and I love coming here for our coffee's and catchups..The staff are friendly and efficient. And we love Nav's artistic handiwork on top of our coffee's. It almost seems a shame to drink them.

Rosemary and I opened a food bank many years ago, The owner of the franchise of Muffin Break (Hamid)/The manager Nav gave us muffins for the food bank which we still pick every Monday. Thankyou to Hamid/Nav/Ester all the team at Muffin Break. We go personally 5 times a week for a drink and something to eat. Ester helps us a lot and is a credit to muffin Break as she treats everybody will the same level of care/respect.

Slightly run down café, almost scruffy. Staff perfunctory in the extreme. I am not sure it will be there much longer in a shopping centre that's half empty of shops.

Nav and his staff have always looked after us very well. They are always very polite. It is very clean and tidy. We are always happy to come hear ,which we have been doing for many years and would recommend it.

My friend and I really enjoy coming here for coffees and catch ups. The staff are friendly and efficient and we love Nav's artistic handiwork that he does on the top of our coffees. (See photo)

Lovely place very nicely priced and great service quick and efficient

Ambience is good .. Hot chocolate is amazing .. didn't like the tuna sandwich though ..

Only place I know that has gluten free vegan muffins, usually you have to choose between either gluten free or vegan but here I can have them in one delicious muffin. Good coffee too

Had the toast tea cake 🎂 🥮 was lovely 😍 staff not very helpful!!

Food so lovely. Staff friendly and helpful. Service brilliant. Great atmosphere. Does get very busy at weekends as so popular, but service fast and efficient.

cookie was good but the cakes when poor, oreo was way too sweet but red velvet had no flavour. The strawberry on the red velvet one was green and tiny it was a quarter of a strawberry

Inexpensive drinks, good selection of snacks, cakes and sandwiches.

Really busy place, but still friendly fast service. Drinks and lunch for a family of three for under £25 you can't go wrong.

Stopped here on my way to work for a hot chocolate and ordered The Purple One Hot Chocolate. The regular size was huge and it was delicious! The staff are friendly. It is a bit loud in there when sitting down but that’s because it’s quite a big cafe and lots of people in there which I consider a good thing and contributed to a warm atmosphere. I have been here before when it’s been quieter which makes it a good place to have a cuppa and read a book.

Lovely place for coffee and cake delicious

Ordered a bagel, ate half of it then noticed the mould on the inside of the bagel, manager tried to tell me the green colouring came from the sausage and it was made fresh that day, not impressed at all

I like this place but the last two times visited, the toilets (they have two for both men and women) have had urine splatters all over the seat in both. This is exactly the reason female toilets should be separate to mens as its putting me off!

Staff helpful if you ask for help.

Great food and drink, lovely service! Thanks...

Staff are super friendly and food and drinks are always spectacular. Good place to relax. I come here to work on art projects or writing all the time. Would 100% recommend!

Bought sausage rolls and were stale when I complained to the manager he said they weren't there normal supplier and said he would report to the manager, I said he shouldn't be selling as they were stale and he just shrugged his shoulders will definitely not be eating in there again

Lovely here..First time we've been.Lovely coffee..and variety of cakes ..muffins paninis and toasties. Chicken tikka panini was delicious. Will definitely go back.

Orderd Americano and fruit toast Toast ok. But coffee was served with skimmed milk I didn’t ask for skimmed milk I wasn’t given any choices maybe they thought I looked like I needed skimmed milk ! ! . The coffee was weak so the watery milk made the whole coffee experience well null in void needles to say I left the coffee and left myself I am not one to complain I would rather let my feet do the talking well in my case my mobility scooter. Won’t be going there again.

Yes popular food is great .very busy .staff very friendly and helpful

Great place for tea, coffee n food, toilets on site n very friendly staff

Great spot to sit and refocus in-between shops. The coffee is great and the cake selection is fab too. Lovely friendly staff.

A little bit busy at the counter, struggle to choose lunch, as I felt rushed. Friendly staff and nice atmosphere when sat down.

Ordered a muffin to go and lady who served me placed in upside down in a bad and all the bad was then complelty covered the bad :/ it was very messege to eat and she didn't evan give napkin

Really enjoyed my cake and coffee today lovely, relaxing, great place to have a coffee and chat

Great coffee, good choice of food for lunch. Very friendly staff who look after my old dad when he goes in for a coffee.

Excellent service good snacks top coffees manager nav top service from him 👌

I love going here for a coffee and a catch up with friends, lovely coffee and selection of cakes Would go again and would also recommend to the others.

Called in here for a coffee. Hand sanitiser base was without any sanitiser. Informed staff member of this when ordering coffee, acknowledged. Our coffee was brought to the table by a member of staff. Whilst sitting at our table we observed a male member of staff " wiping " four different tables with the same blue cloth. NO sanitiser / liquid cleaner was used at all, just the same cloth for four tables!! Not exactly what you expect in the current Covid crisis. We left after our coffee, and yes, still no sanitiser supplied for the public to use. Someone needs to put a correct cleaning practice in place in this establishment.

we have used numerous times prior to lockdown and always satisfied with the service and quality of food, however, after my recent visit, it is apparent that it was under new management as the staff weren't particularly friendly infact borderline rude, it would also seem the prices have rise and the food was not very pleasant, we shall not be returning to this establishment again!!

Good quality, fair prices and good service

Dirty, food terrible, very dry cheese scones, drinks warm.

The worst breakfast I've ever had, staff were friendly enough, I ordered a bacon roll and a coffee, fairly standard request. Seems that they were incapable of preparing a hot roll. The same trend was with the coffee,may as well been a frappé. sat down in there seating area, which to be fair, was comfy enough and welcoming, but overall it's a no from me

Due to its popularity this decent sized café is often nearly full. I called in with a friend today and we had two nicely prepared skinny lattes. It's clean, although there's a play area for kids which should be removed!

Our first time here, excellent choice of Muffins and cakes.A lovely selection of different drinks excellent service. Very clean would highly recommend it to everyone.

Fantastic thanks for the service have a great Christmas to all the staff

Nice big coffee with a delicious selection of hot and cold food. Muffins were enormous and at buy one get one free!

Omg the milkshakes are to die for, and my son loves your cranberry teacakes! Top marks from us!

We stopped for a morning break. Having a cup of tea and a flat white. There was an extensive range of muffins and cakes on offer too... The service was quick and very attentive

Love coming in here with mum and granny for a cup of tea and some freshly made cakes You will not be dissapointed reccomend highly

Go here regularly but I do avoid the muffins ironically as they are always dry! No matter what. The toasties etc are normally very good quality but this time they weren't heated well so the middles were cold and cheese not melted and no salad. We thought maybe they weren't doing side salad anymore but other people seemed to have it.

Grab coffees most Saturday mornings. Staff fast and friendly. Nice designs on coffees. Good loyalty scheme, best in town.

Food very tasty. Coffee fab. Only gripe for me was that my toasted brie and bacon roll was a bit on the hard side, but tasted good.

I have used this place several times & at every visit they have produced great coffee & great service. I use a walking stick & they always get me sat down & bring the coffee to me. Best in the town by far

Light bite lunch. A pleasure, to eat and drink in a quietly professional place. Clean, fast, and very helpful. The toasted cheese and tomato with basil was lovely.The smoothie hit the spot too. Half -one on a week day.

If there was an option, I’d have gone for 3.5 stars. Bacon roll was £3.95 and chicken tikka panini was about £4.65. In my opinion that’s more than I would expect to pay in Ashford. I had The Panini, which was nice enough but nothing amazing that would justify nearly £5. It was 3pm on a Sunday, pleasant enough, and buy one get one free muffins which were delicious and pretty big. Nice coffee too. I noticed that there is a member reward scheme so may be better value for money if you’re a regular, but as a one off customer a bit over priced.

Nice place for a snack and a cuppa x x x

I like it here, they have a good selection, however the general cleanliness could be improved.

I love this place. It's my favourite to visit for coffee. And the snacks they have are scrumptious. Love it.

Friendly staff. Delicious cakes and hot snacks. Plenty of room and a nice atmosphere to chat with friends. Always our favourite place to go when we visit Ashford. They run a loyalty card scheme too giving a free drink after a number of purchases.

I met up with a fellow colleague here and I am coeliac. I was delighted they had an gluten free muffin but to then see it was stored next to foods containing gluten which means it has been cross contaminated!!!!!! I would think with all these scares of people dying from food allergies things like this should be carefully looked at. The gluten free foods need to be kept separate handled with different gloves etc!!!!! If I had eaten that I would have had reacted bad please sort it out muffin break it put me off returning completely and my colleague as it’s very unprofessional.

Just popped in for a coffee and a muffin in my lunch time. Plenty to choose from here but settled on a double choc muffin and a flat white.

The coffee was very nice but the food was terrible.had a toastie was over £4 pounds was all flat and very tastlies.i would only ever have a coffee in here as the food is the worse toastie I've ever had.

First visit today and had prompt service from friendly and helpful staff. The coffee was excellent, hot and fresh. Sat outside at clean table and on a comfy chair and watched the shoppers go by. Adjacent to the popular Snow Dog art trail currently running throughout Ashford, Kent - so convenient for a quick break.

Nice and relaxing staff are really nice.

This glass fronted cafe is in the shopping centre to well located. It is clearly popular, service can thus be slow, but the staff are polite. I have had a few latte coffees and all are well priced and tasty ...but at the rear of the cafe is a children's cafe ....so you can expect lots of screaming youngsters and babies crying at certain times of the day ....be warned!!!

Great sandwich Drinks Cold Coffe Place is always clean and tidy Music Great Owner is nice and smile Great Atmosphere

Just another fancy coffee shop in the shopping centre, Ashford. Close to toilets that are downstairs... Outside seating.

Good for a coffee but the pot boy kept walking past rubbish on the floor.

I went here for the first time yesterday and felt very relaxed what I had was excellent. Staff very kind and helpful. Would recommend going here 100% for a light lunch.

Lovely coffee shop lots of choice in cakes sandwiches + there cheese scones r very scrummy + delicious coffee is excellent as well friendly + helpful staff

Shall not bother coming here again, coffee was awful and the salad garnish on my plate looked like it had been fished out the bin, lettuce is supposed to be green not brown and slimy. This was a good place for coffee breaks but not anymore.

As a rough guide I try to avoid the high street major brands and support local businesses, so when I was looking for a hot drink and sandwich to warm me up this lunchtime (it was cold and rainy!) we found this place and thought we'd give it a try. We had two hot chocolates and two warm toasted paninis (brie and bacon, and cheese with pepperoni and jalapeno). The hot chocolates were delicious and highly recommended and the paninis were pretty much what you'd expect. The only negative was when we sat down the table top was a little dirty but we had sat down immediately after some other people had left so this was not the staffs fault (we just wanted one of the nicer tables in the window). All in all although this is nothing special, as a high street coffee shop the drinks and sandwiches were nice and the decor also modern and attractive. I imagine we will return.

Went here for a lunchtime snack and had a gluten free savoury muffin. The muffin was extremely crumbly and impossible to eat as it just disintegrated, when gluten free cakes get old they become crumbly. Being coeliac for the last 48 years I am very knowing on gluten free food. Historically the muffins I’ve had here have always been good. I also had a sweet gf muffin which was perfect. Overall good food but this muffin let the review down. As a suggestion, if the savoury muffin didn’t have meat in it would be great as a gf veggie muffin as there was nothing my daughter could eat that was savoury apart from crisps!

Regularly stop here with my sister for coffee and a catch up, my sister has a loyalty card which we always use so she can save for free coffees with here children

Wholesome Sandwiches and savoury choices for those with a sweet tooth you will not be dissapointed. Plenty of seating in and outside. Can be expensive for a cafe.

Good situation. You can sit in the middle watching the shopping masses whilst you have one f the hmmm muffins and a pretty good coffee to boot, or hide inside. I prefer costa but it's a good back up. And pretty good fun tbh

Vine aquí para tomar el almuerzo para llevar, mi hija es sensible al pan y sólo se puede comer vendas. Buscamos una envoltura pero cada opción tenía carne y ella es vegetariana. Fue a las 11 de la mañana, así que no me puedo creer que hubiera vendido, era servida por Kirsty que no dan una los monos que había disponibles. envuelve Es esta una pregunta tan grande? Una pena, ya que la tarta que habíamos comprado fue muy buena. Mejor suerte la próxima vez tal vez!

lovely food stop for lunch, had paninis and cake, fresh and tasty. We sat outside and people watched. Very comfortable seating

Coffee is ok, cake was a bit stale and it's quite pricey

If you need to up and you feel down, come here and take a look of this amazing cakes... Specially MUG Cake.. OMG.. i ate one and i feel much better... Amazing service..

We love muffin break they have a good choice of sandwichs rolls and cakes, nice seating as and play area for the children

Café y una amplia selección de comida mejor que Costa o starbucks, más relajado y más amable personal lo convierten en una buena parada en boxes cuando se arrastre por las tiendas en su interior.

This place has certainly improved since its refurbishment. The coffee and other drinks are good. The variety of muffins is excellent.The staff are pleasant and accommodating.I would recommend this as a coffee stop.The decor is definitely a positive change.

Always seems to have nice friendly staff when I pop in for a quick coffee or bite to eat Wether there busy or not nice place to come when on a shopping trip

Some of the muffin was really good! But you don't expect the gluten free muffin to be the best one.. but the sandwiches are really good should be called the sandwich break. The coffee is drinkable but ok

First time visit to this lovely cafe. A great selection of sandwiches and hot paninis. My wife had soup, i had the Xmas panini. Very good quality bread. Cakes looked extremely tempting too !

A large group of 10 children and 5 adults visited today. After a while 5 kids and 2 parents left. The remaining few sat happily playing and chatting next to the kids corner. Then the manageress came up and asked us to keep it down, and that other customers were complaining (1 who we had noted). We asked the kids to calm down and after finishing feeding one of the kids (7 weeks old!) We went to leave. On paying we mentioned that despite a kids corner, we were made to feel unwelcome.We stood outside for a while chatting, when suddenly the manager reappeared. She started to tell us how we should restrain our children more, and then said "well you just don't care less about your children", which we found exceptionally rude. One of our group said how dare she speak to us that way, and her reply was "you need to go to the doctors to get your hearing tested", while waving her finger at us, then pointed to the doors to the shopping precinct and said we have to leave county square "now!" I do hope no one else encounters this rude and arrogant woman Tania Kasperisinova. And I hope this company send her on lessons on customer relations.Shame because the rest of the staff and service are wonderful!

Stopped in for a pot of tea and a piece of carrot cake on Friday afternoon.It was quiet and I had time to relax and charge my phone. The staff were friendly and the seating area was clean.

Nice coffee shop in town. Love they have a kids play area as it keeps them entertained for ages! Lovely cakes too

We are always there most of the time... Honestly it's lovely being there whenever we want to have coffee break but only drawback I see is its very very noisy most of time... I think the staffs just care less about noise while cleaning cups and stuffs.. It is so noisy that you need to speak so loudly with your friends and you just feel you go deaf .. As we write the review for the improvement not for discouragement ... Other wise I love this shop..

This was a exceptionally noisy cafe. Staff throw China and cutlery around. You can't hear yourself think. Neither is it cheap. Children run around while their parents ignore them as they are on their mobile phones. Would never willingly visit again

Friendly staff, but....over-priced, the spinach and feta pie has been replaced by a thin slice of tart at £3-95 a go, the cheesecakes appear to be whipped cream and the base is about an inch thick. We had to clear our own table, then found ourselves sitting near the children's play area with horrendous shrieking being ignored by the parents. This place is over-priced (like all of it's kind), the queue was too long and the ambience non-existent.

Was very busy when I visited, we ordered hot chocolate and cake, managed to get a window seat which was nice. The staff were friendly and helpful, even when the place was so busy and a little bit frantic. The food is lovely and the drinks are great too.

Head straight for Muffin Break for the best coffee for miles, served by helpful friendly staff ...great eats too. I have mobility problems and cannot carry a tray but no matter how busy they are someone always brings my coffee for me .... And the coffee is nice and hot. My only complaint is that I wish there were more chairs with arms, there are four by the window and as I need a chair with arms (to help me get up) it is not always easy to get one ....I have been known to wait for ages just to get one rather than miss out on my coffee.

A typical chain coffee shop situated within a shopping centre. It has a nice selection of snacks to keep you going whilst carrying the shopping.

Best coffee shop in ashford staff always polite and helpfull good food and coffee hope it stays forever.

Pretty average, tea and coffee not bad, sausage rolls tasteless and bland and very noisy. Tables left uncleared

Muffin break has been part of our life but still however sometimes they lack making way of coffee we want even if it's "mentioned" to them and it's awkward asking for the next one repeatedly....Sandwiches are good but we feel the filling aren't much of what we pay... But overall we love going to this coffeeshop with friends/ relatives for some coffee break ..

Love it love the latte love the cake ahaha It's quiet and cosy and sometimes I can't help but order a sandwich and frappe it's the best

This is my semi-regular Saturday morning coffee stop. As creature of habit I can only comment on the apple and cinnamon muffin and latte... This is what I always have. They are brilliant though. The muffins are always fresh and sizeable and the coffee is good too. Everyone always seems to be enjoying whatever they have so I have no problem recommending it. It can get very busy but we have never had a major problem getting a table to sit at. As an added bonus you get to try and work out what the little coloured disks mean when you order your drink. You will see what I mean if you go here.

Have lived in the area for a number of years and never tried Muffin Break, we thought we would give it a try. Luke warm hot chocolate, sandwich with far from fresh bread, bacon roll with more roll than bacon and my son waited so long for his burnt panini that we had all finished eating.All looks very nice but, never judge a book by its cover.

Waiting for a friend I got peckish and thirsty so decided to try the coffee walnut cake - a big slice good portion - plus the latte to eat in store Very good friendly service from behind the counter they had a laugh and a joke with me at the expense of the new girl serving, who took the teasing with a smile Very nice atmosphere will pop in again when I'm next in the mall Pleasant surprise!