Harris + Hoole in Ashford

No longer here. Now a Costa coffee

Noisy due to supermarket location

They are kind and direct, their cookies are divine and the hot mushroom cheese sandwich is simply sublime.

What a delightful pair of girls working in this cafe. It really set us up well for the day and the coffee and pastries/toasties were great. Thank you.

Outside area could do with something exciting adding as you're sat in a car park. Perhaps a few planters or something?

Nicely lighting. Comfortable seeting. Coffee very nice. Easy to enter. Parking is not an issue as it's in the corner of a large Tesco store.View of tesco car park ok. Good place to stop and have a coffee if you're having your car washed. It's also nice to leave your partner while you do the shopping or nice to meet with friends and natter . I would not go on a Sunday due only having paper cups and no earl grey iced tea 😒

Really nice coffee, it's convenient to get with loads of parking

Decent coffee, the auntie manager dude should bring drinks to tables rather than shout they're ready. It's the little things for smaller places.

No food left at lunchtime. But nice people

We came in on 26/3/23 for lunch before going shopping. The woman that served us had a stinking attitude, especially when we politely mentioned there was an issue with one of the sandwiches. The cafe was also in need of a good clean. I won’t be coming here again and certainly don’t recommend it.

Best coffee in Ashford. Staff are lovely but can get a bit noisy in there.

This is the first time for me visiting this chain, I did not even know it existed, but I went by chance to this branch. Amazing service and amazing coffee. They do not make cortado, meaning that they do not have it on the menu, but the barista came to me to ask how I wanted it and made one of the best coffees I have ever tried! The perfect amount of milk and coffee, super well balanced.. I can only have one coffee a day for health reasons, so for me that one coffee I have every now and then is very special, thanks for exceeding expectations :)

Stopped for a coffee and some quiet time to read my book while the car was being cleaned. Tried a honeycomb latte which was nice and decided against food as I was planning a large dinner later but there was a small selection of set and savory options.

Staff very unprofessional and very noisy, just treating the cafe as if they’re at home - loud conversations between themselves across the cafe, with no regard for customers. Place was quite grubby too - very strange set up with coffee making on customer side of counter .. bizarre! Cost £12 for 2 coffees, 1 mediocre sausage roll and small brownie? Not good overall.

Great atmosphere great coffee shop that sells pastries and snacks in Tesco at Willesbourgh. Great staff very friendly and helpful. Prices were reasonable too.

I refer to Sam Sladden comment... I agree everyone needs a chance, but rudeness is unacceptable.. I ordered soup which comes with bread, but no bread available I was told it is only available with their supplier.. rolled eyes.. Familiarity breeds contempt!!! I won't be coming back... I dont like being spoken to like it.

It ok and was convenient, is as enthusiastic as I can be.

Coffee is fab! Food I'd great, staff are so friendly and lovely - what more could you want!! They're always so accommodating and nice.

We visited Harris and Hoole for two coffees on Sunday 15/01/23 at 14:40. The service was appalling. Cold coffee served by a girl with a bad attitude. She needs more customer training. We won’t be going back again. The coffee shop was virtually empty. I guess this is the reason why.

Great atmosphere and really friendly staff! Coffee and food are great!

Fresh food products from Ist thing in the morning.

Der Kaffee und die Croissants sind super lecker immer für einen Abstecher auf dem Weg nach London bzw. Dover zu empfehlen

One of my favourite cafes when I am in the area. Staff make you feel welcome

My colleague and I visit here most days. The staff are amazing and it makes the atmosphere a great place to grab a drink and chill (or do some work)

A great coffee shop inside Tesco. Nice welcoming atmosphere, clean and good seating. The staff are friendly and the coffee taste good. They have a nice selection of sweet treats as well as a good choice of drinks. Highly recommend!

Terrible service, rude staff and incorrect orders. I was shocked at the service we received at this Harris and Hoole. I love the local one to me and so encouraged my mum to go here. Sadly it was an awful experience. The food was rudely dumped on our table, drinks were not said to be ready and so by the time we were eventually told they were luke warm. My latte was definitely a cappuccino. Staff looked as if they didn't want to be there and as if we were unwanted. I will not be returning and have encouraged others to give it a wide birth!

Amazing coffee, quality of the drink was exactly what I ordered. Staff were friendly and helpful and the atmosphere was upbeat and happy.

Sat in for a coffee staff really nice and good coffee.a nice little place

Visited coffee shop in tesco, Ashford on 3/3/22 with friend. Asked for pot of tea for two and rainbow cake. Cake was inedible. Only

Whilst the coffee and food are good, and the prices reasonable, please don't visit in work clothes as you will be made very unwelcome. The younger staff are friendly. The older one doesn't want you sitting at their indoor tables if you are wearing hi-viz, will direct you to go elsewhere, and reluctantly serve take-away only. Appalling treatment of paying customers.

Came to Tesco expecting a cafe with hot food and found this place, I wasn’t impressed, had some sort breakfast wrap that tasted so bland and over priced , the Latte was good, Nicely spaced out. But I much prefer a Tesco cafe than a coffee shop, to many supermarkets are going this way.

Used to have a nice finish and pattern on the top of the coffees. The croissant was over fired with a burnt taste. Isn’t as good as it used to be which is a pity.

Friendly, hard working staff. Excellent latte and tasty New York Deli Flatbread. And a free pastry with a medium hot drink. What's not to like?

The coffee is really good. Just disappointed that there was at least 3 cm of froth in the cup.

Brilliant coffee and staff have always been friendly! The H+H app can be a tad temperamental but otherwise all good. Would recommend.

Love my hot chocolate. Delicious.

My elderly mother and I pop in for a coffee once a week and are made to feel so very welcome by the two young ladies that work here. They take the time to chat to my mother and she so looks forward to her visit for 'the best cup of tea' that she has all week. The coffee is excellent and am so pleased that they have finally brought back the crockery as opposed to disposable cups!!!

Very nice ambience for a supermarket cafe. Nice commited staff who look like they enjoy the job. Good coffee.

Good coffee place in Ashford. Perfect for a wee coffee date.

What a lovely coffee shop! Staff friendly & helpful. Food good & coffee too. Hot chocolate excellent!

Paid nearly £5 for a sandwich and they couldn't provide any mayo, salad cream, barbecue sauce or coleslaw. Terrible attitude from the girl with dark hair. Tescos is there!! Why are no condiments available??

Anyone visiting a patient in the William Harvey Hospital will find this a great place for a break. Super coffee, great snacks and a wonderful friendly, patient and efficient staff.

Quick break from shopping and cinema trip. Lovely cuppa, very attentive staff. Lots of cakes, toasties etc to choose from. A good decision :)

We travel very frequently on Eurotunnel between our Belgian and UK homes. A big shop at Tesco on the way to Folkestone is followed by a snack and coffee at H&H. Always pleasant service with a Pain au Raisin, a Toasted Teacake or sandwiches and a Skinny Latte. Good quality reasonably priced. Always a pleasure and beats Starbucks at the Terminal!!

Go most days in the week the team are always very helpful and friendly.

Pleasant staff & nice coffee. No complaints here!

The best coffee in Ashford, friendly staff, clean surroundings.

I had seen this location a few times but never ventured in. I had just been to hospital and had been diagnosed for surgery, in shock and went in to calm down. I was met by a very friendly member of staff who took my order! I was amazed at the friendliness of the entire staff, not just with me but all customers. Coffee was delicious. Well done Harris & Hoole

Fantastic coffee and lovely staff. My no.1 coffee shop in Kent! Nice that you can buy the artwork from a local charity and a great app too!

Consistently good coffee and free parking

Best coffee in town with friendly staff!

My wife and I just wanted a coffee each, we thought a simple task, but no such thing at Harris & Hoole @ Tesco, three staff, one serving at till, one standing in front of coffee machine waiting, one waiting for food orders. I ordered 2 coffees after a long wait and was charged £5.20 for the smallest coffees. For some obscure reason I was asked for a name, we stood less than 2 metres away and told to wait. We decided to sit down, but still had to collect our own coffees when made, I must say that the cups were so small, one mouthful in each cup. Overpriced with non exsistant service and no atmosphere at all. Another good customer who will not be returning

Great coffee and great staff 5 star's.

Friendly and polite service, lovely coffee and cheese toasties to die for (they must be the best that I have ever had!!)What more could you ask for?

2nd time at H+H and not disappointed. Great atmosphere good coffee and staff were chatty and friendly. Best coffee in Town.

We visited this place while waiting for our car to be cleaned Very odd set up but sandwiches were good staff friendly and helpful But the seating areas were grubby and not inviting at all

Nice place. Good food, but not a huge selection. I'm an Americano drinker usually but their filter coffee is the best around. Would recommend, but can be a little on the pricey side for some of the food.

Friendly staff, great coffee, lovely food. What more do you need?

How on earth can this get a lower score. The staff here are absolutely fantastic..a credit to tesco. There always smiling polite and never to much for them to give a helping hand when needed. Coffee is great too.. and there sausage rolls are to die for. However I was disappointed with a customer saying to a member of staff for get the tea as she didn't like to wait. Not that she was waiting long. Very rude to the lovely lady behind the till. And the cashier was brilliant... Must admit I couldn't do her job and face customers with an attitude. Well done Harris&hoole

How refreshing to find a good coffee shop with fresh made food and friendly service in a supermarket. You won’t be disappointed if you pop in here, try the hot sausage rolls.

Friendly attentive happy staff. Good food and drink selection.

Love the coffee here and the staff are so lovely too!

An incredible coffee shop! Impeccable service, yummy food and delicious coffee! The Sausage rolls are amazing!!

The food was ok if a bit expensive. The table's were dirty the cutlery was dirty and the furnishings were filthy. Staff seemed pleasant enough very young and inexperienced.

Great Coffee, Great service and Great team. I stop off every day on my way to work and am always greeted with a friendly smile from a lovely team of people. The coffee is excellent - consistently good and made all the better by the very lovely staff. I thoroughly recommend H&H.

About poor or terrible service I just find these sort of comments just come from people that moan about everything. Nothing seems to please. No service - no uniforms. Oh, by the way, the coffee was good. Well, staff wear aprons and are very clean and tidy.and very pleasant. No service. I don't know of any coffee shop that delivers coffee to the table. They do serve food to the table. Anyone that visits this place will receive great coffee and be served by great baristas.

Delicious speciality coffee, and friendly, happy staff. Bright and vibrant decor which stands out compared to other shops. The fresh croissants are a must try!

Staff friendly but no signs showing food options. Only saw that a soup of the day was available after we had paid for something else. Part of order forgotten until we chased it up, but a free muffin given to compensate. Overall, compared poorly with other similair priced coffee shops.

Professionally run coffee shop with in Tesco crooksfoot managed by some really lovely ladies. Great atmosphere and fast friendly service Coffee is 10/10 service is 10/10 Staff 10/10

Nice friendly staff. Bit pricey.

Best coffee in town or anywhere. Very helpful, pleasant staff. Good selection of food in pleasant surroundings. We have coffee here 3-4 times per week.

A very pleasant experience – nice light, airy surroundings and clean and comfortable. Coffee very good. The highlight was the staff, a real pleasure to be served by two cheerful and efficient baristas; H & H should be proud of them! I visited because I wanted to avoid the soulless coffee shop in the William Harvey Hospital; as a regular volunteer driver bringing patients to the hospital, I will now make H & H my first port of call and recommend it to others.

The team here were incredible, they were so friendly with my family and really took their time to ensure we all had what we wanted!

Sólo utilizar esta cafetería ahora, este café es mejor que cualquier otro en Ashford. Así que si el personal no llevar uniformes! Así que si no hay servicio de camarera, (no hay en Costa! ) todo el personal es amable y hablador, apasionado de su café. Este café es de Perú, los granos se recoge cuando están maduros, así que naturalmente dulce, no amargo. Mi única queja sería el mobiliario, necesita una reforma como buscando un poco sucio.

Yo soy la única persona aquí esta mañana. Yo y dos empleados.

Fantastic coffee, they even know how to make a decent Flat White! Every member of staff is really pleasant and I go out of my way to go here. Easily the best coffee in Ashford!

This coffee shop is situated within the Tesco store, at the front of the shop. We've been there several times, but have often found either the food or the drinks to be below average. For example, the muffins were quite hard, and the coffee isn't as hot as it could be. Quite often, they sell out of food quite early in the day. On a positive note their sausage rolls are about the best I've eaten!

I often stop and have a sneaky coffee here on shopping day, lovely coffee and very friendly staff. Never disappointed.

Food is brill !!! Bit more get priced 3.90 for a cheese toastie but welcoming staff and kid friendly

Fantastic customer service. The person taking my order even accepted my dry humour about no pastries with an engaging smile. Even the Barista was chatty. Coffee is great but layout is a bit sterile and Tesco ish and no toilets so still only 4 stars. One day I'll find a coffee shop that I'll rate 5 stars!

We always stop off at this coffee shop if we are shopping and today's visit the staff were as happy and helpful as ever and the double espresso pust a lot of other coffee shops to shame

I love this shop so much, and what makes it so good is the staff! They're all so friendly and helpful, always remember who I am and make me feel welcome.Often come here with my young son who loves ordering his own babyccino.

Although you can sit in here, I like to park in the allocated spaces ; as its within Tescos, and grab what I need and go. The coffee is really good and there's a choice of other drinks too and food including gluten free snacks. The staff are always pleasant and attentive. There's also a car wash next to it so it's handy to get your car cleaned while enjoying a cuppa.

The café was very clean, nice and light with a mixture of wooden and padded seating. Good coffee and good quality tea served in rustic crockery. My partner had a very attractive and tasty ham hock and mozzarella focaccia sandwich and I had a spinach and cheese muffin. Both were heated, though I can't recommend the muffin which was scone-like and very dry.

The staff are very helpful but very scruffy no uniforms or clean aprons on . unsuitable footwear coffee making area could do eith extra cleaning while staff stand chatting food was very good on the other hand and coffee good

I stopped by Harris + Hoole to purchase drinks for family. The staff were very friendly and the drinks were made to perfection.

Price is comparable with most of the major coffee chains, but we found the coffee to be much nicer. We only discovered this shop by chance as we were visiting the Tesco to pick up some last minute supplies before travelling into France.Once nice touch is that the coffee is prepared to be warm rather than hot, so it is possible to drink it straight away rather than waiting for it to cool down.In the future we will stop here to pick up a takeaway coffee when travelling onwards to the channel tunnel rather than buying one in the terminal.

An independent tea and coffee shop attached to Tesco supermarket. The staff are friendly and welcoming. Do not expect speedy service. Each order is prepared in front of you. There are 5/6 teas to choose from of which 5 are Chinese. Worth trying them all over time and at less than £2 per 2 cup pot it is not expensive. Relax while the tea brews in the pot. Similarly there are 5/6 coffees to choose from. Simple snacks either hot or cold plus scones and cakes are also available. A complaint: the prices displayed on the food are very small, far too small.

I visited yesterday with my 3 year old daughter. We had a tea, slice of cake, a cookie and a carton of juice for which the bill was £7.50. Perhaps I live in the past but I thought this a little pricey for a Tesco on-site cafe. Everything was nice, although the teapot spout had seen better days! My daughter loved the toys provided and the staff were very friendly. It was very quiet but perhaps it gets busier at lunchtime?