Leas Cliff Hall Cafe Bar in Shepway

Pass by many times but this time I have decided to give it a try and do my usual coffee break here. The space is alright, the service was okay and the coffee was good. The atmosphere was not the best but the location compensate. I will come back for another coffee breaks.

It's OK for a drink before a show. Snacks are on offer but these are limited and, to be quite honest, not cheap. The staff are friendly, some of the seating is very comfortable but the coffee is only served in fibre cups, there are limited toilet facilities and it is a cashless establishment (and don't expect a credit card slip)

This establishment offers a range of beverages, cakes & refreshments, yet does not accept cash. So I walked out...this is absolute nonsense!

Nice coffee but be aware that the cafe has a policy of not allowing disabled customers use the disabled toilet inside at certain times of the day. If you don’t have a key for the outside public toilet, you will suffer from this discriminatory policy.

The choice of food is limited and drinks and food are quite expensive. They now refuse cash and don't give out receipts. As they don't have parasols on any tables outside, we had to sit inside. There seems to be little thought for the customer.

On a boiling hot day I nipped in to buy a couple of sandwiches and water to take to the beach. First impressions not good as display fridges were more or less empty. After what seemed an age (the person making coffee was slow and did not acknowledge me) I was served by a lady. I asked if they had sandwiches and she showed me a menu taped to the side of a display unit. Chose 2 egg mayo ones. That and 2 waters £12.20. Ouch. Sat down to wait. Then a delivery man arrived and at least 3 members of staff were backwards and forwards out of the kitchen for at least five minutes sorting out an issue with one of them carrying tomatoes in her hands as if she was mid-food prep. Eventually I asked if anyone was making the sandwiches and the lady who’d served me said “yes”. I then saw her go to the fridge and take bread out of a bag to make my sandwiches without washing her hands - bearing in mind she’d been serving on the till until then. At that point I asked for my money back which was done begrudgingly with a mumbled excuse, but no apology, that there’d been a problem with their delivery. The man refunding me had to ask the lady who served me what she had put the sandwiches through as and I ended up being refunded £12.40, 20p more than I’d originally paid. I had to ask for a refund receipt too. Utterly appalling. I work in the catering industry and this place failed on EVERY level. Marked one star out of five because you can’t submit a review with zero stars …

My husband and I attended the café a few weeks back with our 2 sons, 9 months and 2 years old. When we were ordering my son was asking for a jam sandwich which was not on the menu. Upon hearing this Georgia behind the til went 'off menu' for us and made such product available for us to purchase, much to my son's delight. Georgia was then so helpful with carrying everything to our table as we had our hands very full. We were absolutely bowled over by her attentiveness and wonderful customer service; she will mostly definitely go far in her career! Thank you so much Georgia for your wonderful service.

On a terrible day with lashing wind and rain, this should have been shelter and succour. It was impossible to get warm as the doors on both sides either blew open or were left open as people went in and out. the baguette and sandwich ordered were just about edible, not impressed, sorry.

Called in for as quick coffee before a show. Staff friendly. Prices good. Coffee great. Seating comfy, nice place for a coffee/chat.

Stopped to have a warm drink and snack after walking the dog on Folkestone Beach. Staff very friendly, drinks were lovely as were the snacks. Although quite pricey. Love that dogs are welcomed would go again and recommend.

This is a good place to have a snack before going to a show in the Leas Cliff Hall. There's a good choice of snacks and my wife's Gluten Free diet doesn't cause any problems. The staff are very friendly and helpful. The coffee is very good but only thing is, price of cakes are a tad expensive.

Always a friendly welcome from the lovely ladies serving. Delicious coffee, & its a regular stop off for our dog walking group, because the dogs are always welcome with a big bowl of fresh water & sometime the odd treat! Sitting outside is the best. Only 'nit-pick' are the prices of cakes, overly expensive, in our opinion & not always as fresh as they could be. Otherwise, we love the Cafe Bar & will continue to visit. All the best to the staff at LCH.

Here most mornings to meet up with friends,outside could do with an update and in the summer could do with parasols as can be too hot for some.It is dog friendly inside.coffee good but charges are very high and no longer have a second cup.No longer have newspapers to read.staff very friendly.

I stop here most mornings for a wonderful cappuccino made with Italian Illy coffee beans.The staff are so welcoming and obviously enjoy theeeir work as there is always a wonderful happy atmosphere. There is a good range of hot and cold food and drinks with food allergies catered for. It is also a dog friendly environment. When the weather is good you can sit outside or up on the viewing platform overlooking the English Channel. There is also a lower balcony overlooking the sea which is open later in the year. Great place to meet friends and family and have a leisurely drink and a chat.

I was pleasantly surprised to find that everything in the Cafe bar at Leas Cliff Hall is homemade. They cater for all allergens, serve gluten free products as well as vegan and have the most delicious range of coffees (best around if I may say). Everything was fresh, the staff were polite and friendly and there was ample seating for all despite being busy. It is a gem and well worth a stop if you are strolling along the Leas. I was particularity impressed by their commitment to recycling and bio degradable products and non-plastic products. I will be visiting more frequently.

Located high above the beach, the Less Cliff Hall Cafe is a definite stop off on any stroll along the Folkestone Leas whilst taking in the impressive sea views and the glorious sea air. On a fine day there is plenty of outside seating and they even have bowls of water for your dog. Serving very good coffee, accompanied by some of the nicest home made cakes in the area, the Less Cliff Hall Cafe has friendly, attentive staff, who are always, it seems, genuinely happy to see you. You can also choose from a range of great sandwiches that are made to order and are served with a small salad on the side There is also a good Wi-Fi connection, ( good enough to stream Netflix with no buffering). Happily there is no sign of any plastic cups nor cutlery, so there seems to be a conscious commitment to being as eco friendly as possible.

Called in her last weekend with the family - three generations of us Rather chilly day so a welcome place to stop for hot drink Really friendly staff nice selection of drinks and grandsons loved the cakes

We visited this Cafe Bar when attending to a Queen Tribute and we found it lovely. You can enjoy your tea either inside or outside with stunning sea views. Inside is very cosy and comfortable.

The Leas Cliff Hall is an iconic entertainment centre for Folkestone. I sometimes meet up with a close relative there and we enjoy the atmosphere, activity and views of the Leas. There are now lots of comfortable, leather seats to lounge on while enjoying refreshment. Tempting cakes and lunchtime snacks. I can really recommend Leas Cliff Hall coffee ( especially the cappuccino ) and their hot chocolate. At this time of year, I would advise warming up at this cafe.

bella location sulla promenade possibilità di sedersi sia all'interno che fuori. Stupende torte ottimi sandwich personale gentilissimo

Great little cafe in good location , handy for beach and seafront . We sometimes have a coffee and toast at breakfast time too if don’t want Hotel breakfast and/or the weather is nice enough to sit out!

sandwiches served by delightful chef. Unable to view the part of the building of archaeological interest which was disappointing. Made to feel slightly uncomfortable by one of the staff who seemed to resent the furniture being moved to accommodate the number of guests wanting to sit together.

Well captive market , mass crowd , music venue . All to be expected. Staff do their best . Very expensive when there is a captive audience , shame as the venue is superb.

This interior could do with a complete revamp. It's stuck in the 80's. Not much to eat. Range of home-made cakes looked really tired (like they'd been sitting around a few days), so I didn't try them.

Called for a takeaway as my friend was feeling faint. Nice cafe on the Leas, opposite the back pedestrian exit if an underground car park. There is seating inside including small armchairs and outside seating and tables on the coast side. The menu isn't extensive but the sandwiches I ordered (ham and cheese, smoked salmon and cream cheese) were made to order, with really fresh bread, and came with a lettuce leaf, cucumber slice and tomato quarter and some crisps. Also in a cardboard box so a recyclable carton, a plus point in this world full of non recyclable rubbish.

Amazing sandwiches! Lovely fresh bread and thick fillings. We had only had coffee here before (which is good and their tea comes in a pot) but a quick lunch was delicious. The staff are as lovely as ever.

Good for drinks, cakes and snacks and good seating inside and out in great location on the prom overlooking the beach. Reasonable prices too.

The hottest day of the year so far in May, and we decided to have a cream tea in this cafe. The scones were delicious with Roddas clotted cream, and strawberry jam. Tea was in a big pot and we had three small cups each. The price was 5.50 for the two of us.

We came here a couple of times for coffee and sandwiches, both were very enjoyable. Staff was helpful and the facilities very good. It is a lovely place to sit in the sun, watch the view to the cliff and the sea and the people passing by. We will definitely come again.

Great place to meet friends for light lunch and catch up. Offers hot drinks and light snacks like panini' etc. Debit cards accepted with no minimal spend which was ideal as had used last of cash on parking.

We have been here on a number of occasions and although more like a cafeteria than a cafe, on a sunny day it is a great spot with a great view of the channel from the terrace opposite. The new "floor" which is the roof of the Leas Cliff Hall is now completed and tables are back.

Stopped here for 'quick' coffee and sandwich.

Dropped in here with a group of local mums with our kids of mixed ages and was welcomed by the very friendly staff, served a lovely flat white decaf and coffee and walnut cake was delicious!

This little café at the Leas Cliff Hall is one of those non-nonsense places that serves decent coffee (good sizes too), a limited range of cakes and snacks AND has great views. It's prices are sensible and it's a pleasant change to have a sea view away from the hum-drum of Folkestone's happy town centre. And on a fine day, there's outside seating.

A lovely place to meet friends for coffee overlooking the Leas and the sea. Great when the sun shines, good to be out in the sun.

We always drop in to the Leas Cliff Hall Café when we are out for a stroll as it is at a perfect central point on the Leas.

The staff here are simply just tired and not welcoming. The food is slow as is a simple coffee. No effort in presentation and a real lacklustre in approach and decor. ( better places to grab a cup of tea ) actually McDonalds is more welcoming and that's saying something.

Nice place to have a coffee. Friendly staff, clean surround. Outside veranda was closed due to reconstruction works.

We stopped for a quick coffee to warm up, only issue was the we weren't told which coffees were decaf and which were not, so I think we mixed them up :-(

This is just what you are looking for if you are walking out of town along the Leas, as there are almost no places for refreshment along the cliff path. We were hot and thirsty and were very glad to sit in the cool interior enjoying Frappe's - strawberry and banana flavours. It was restorative to enjoy these for about ten minutes before continuing our stroll along the Leas to the Grand Hotel area and beyond.

Well priced and convenient especially when taking a walk along the Leas, however, leave yourself plenty of time. Limited menu and a serious lack of passion and customer engagement. Coffee and tea's are really nice and the food is ok but more of a snack shack.

Nestled on the clifftop halfway along the Leas in Folkestone this cafe is in prime position and does some tasty scones and a delicious cuppa!

We visited here a few times in the past hoping it would improve but no, the tea and coffee is tasteless and the cakes etc are costly. Atmosphere is dark inside and a bit depressing.

2nd visit to the Leas Cliff Hall, not the fanciest inside, nice sitting area outside in the summer. Nice coffee but the cake is the real show stealer and my tip is anything with a Victoria style sponge as they are really smooth and tasty cakes. Will definitely go again next time , 2 coffee X 2 cakes for £9.99 pretty good value! You get a big slice of cake!

Lovely warm and friendly place to drop in for a cuppa or hot chocolate on a winter afternoon. Dont just use it to book tickets or see a show.

Good place to meet up with folks, or rest and recuperate and top up with mini treats on Folkestone's cliff top promenade, The Leas.

It is nice to sit outside and the views are wonderful around the leas. Not as fun when the weather is inclement. Stills nice place for a change

Food always freshly made but a tad expensive. Nice for an occasional treat. Lovely to sit outside in the good weather & look across the channel

Average cafe ...location and views fanstasic. Much more could be made of this. Crying out for a more extensive menu. Sunday morning ...only cakes available and sandwiches. Good service outside area with tables in sunshine super ...kept clean however...but could be much better .

It is in the top deck of the theatre on Leas Promenade; large relax seating area inside and out; outside you are sitting on the theatre roof, with the building below you. Great views. Very friendly and welcoming. Value for money.

We had coffee and lunchtime sandwiches. Despite a fairly busy time for the cafe, our sandwiches arrived quickly and were well presented.

I just wanted to share a very nice surprise I had yesterday when visiting Folkestone.

Very well priced and with excellently prepared fresh food. Good service and conveniently placed on the cliff top.

expensive but with a nice view on the promenade. It's between the hotel and the town centre, so en ruite

Good facilities - friendly service and reasonable prices. Plenty of seating both inside & out. A nice place to rest if you have just walked up the cliff!

We decided we needed to eat because it was lunchtime whilst we were visiting Folkestone, walking along the cliff. We found plenty of seats, but problems with ordering and serving of the food. However once it arrived it was very fast and tasty.

A group of us called & sadly found the service very slow at the counter. Whilst the location & views are really good, it is the delay which sticks in the memory.

Popped in for afternoon tea about 3pm. Not much choice of cakes, nice big pot of tea, tables and floor needed wiping. Friendly staff.

I came here for a pre meeting before I went to my main meeting. The staff were friendly and I enjoyed a hot chocolate and enjoyed the panoramic views. A nice place to stop off for a beverage when the sun is shining.

good service, friendly staff. value for money, seating could be better though. chips would have been nice, but they do not sell them

Previous review covers a selection of forthcoming entertainment /events at the Hall? As already mentioned, the food was average- reasonable choice of hot and cold snacks. The cafe lacked atmosphere as it was quite spread out and had few visitors, however it was clean and the staff were pleasant.

We decided to take a break & ordered two coffees and two pastries and was charged in excess of £13.75 on a coffee bar along the Leas very expensive and the quality of service was poor.

Decided to go in the little cafe above the theatre for lucnh, and it was a bargain. £10 for two sarnies/crisps/salads, and huge pot of tea for two! The theatre is built into the cliff, from the beach it is quite a feat of engineering, and from the top you can walk right over it, and think it is just a viewing platform! Didn't actually go inside, as it's only open when there is something on. But hopefully will book tickets to see something next time.

When entering this café bar on the Leas you are always met with a smile from one of the Girls, the service is always first class and the coffee is out of this world. Hot food is always available and the costs us very reasonable . you can sit in or outside reading the daily newspapers which are always in abundance. If you wish you can also book up for a show for the theatre below. I use this place everyday and highly recommended it

This was a perfect spot for us to have afternoon tea and cake. The tea was made in a pot and the friendly staff advised us that a pot for two would easily serve 3 if you only want one or two cups each!

I bring my disabled mother here sometimes when the weather is good and we can sit outside. The staff are friendly and the coffee OK, but it really is pretty disgusting sitting outside. The ground needs a good scrub where stuff has been spilt and its usually strewn with cigarette ends. Admittedly, there were ashtrays on the tables last time I was there, which should help. It just needs to be scrubbed down first thing. Its a wonderful position and they have a captive market. Luckily my mother's eyesight and sense of smell isn't what it was!

The tea and coffee was very nice with a good variety of food on offer. The cafe was very clean in a good position along the promenade

Just popped into the cafe Bar to get a round of drinks for my family, a gentleman I'm front was placing a large order for his family. I waited over ten minutes for him to be served, there were no other customers waiting and the staff had clearly seen me and my mother in law waiting next to him. Once his order was completed another five or six people had began to queue at the counter. The server said 'next' to another part and turned to me and literally grunted at me that I had been queuing the wrong end. Get behind everyone else she said. I told her she knew I'd been waiting and why didn't she mention it before, she rolled her eyes and said 'you have to join the queue'. Maybe she didn't like the look of us or maybe she is better suited to a non customer facing role. Plenty of friendly places in Folkestone to get a great coffee, we certainly won't go here again to be treated like that .

This review is for The Leas Cafe Bar. Its inside the Leas Cliff Hall main entrance. So if you go to see a show there, its shut!