KFC Ashford Eureka Leisure Park in Ashford

Food was cold, most went in the bin

Rubbish delivery time, ordered at 18.30pm received at 19.50pm. no way of contacting a human to find out why they kept changing the time of delivery. Just Eat rubbish service

Coustomer service really fast and fantastic

Delivery time was changed about 10 time in the end I went and collected the order myself to be told that the order had already been collected even know the app was saying still waiting for collection

Very bad service. I got hung up on when my order was not fully sent out and delivered. Very very poor service by the lady.

Our favourite KFC. Always a good welcome from staff and food is great. Restaurant is pretty clean as are toilets.

Chips weren’t cooked, portion small

The delivery driver went to the wrong address and we was explaining to him but he kept going to the wrong area and food was absolutely cold when it got here. The driver wasn't very good either and shouldn't be working with you people if doesn't know where to go. He was driving a blue corsa registration of his car was CU58 BDZ.

very good the food was lovely and hot.

Not enough ordering machines and too complicated. The tables and floors were dirty. ☹️

Some of the food was not cooked

Missing chicken from my order. As it was takeaway,to late to do anything. Not impressed

Order at 19:25 didn’t arrive until 20:32

I've used the drive thru countless times for app orders and for usual orders and they usually get it right. Food is great. Yesterday we dined in and it was a pleasant experience - ordering with the screens, requests from the staff, other patrons... We'll continue enjoying KFC at this location.

It's a KFC and it's meeting expectation not much more to say. However the staff really keep front of house very clean hats off to them.

The staff were friendly and accommodating, ensuring a pleasant dining experience.

Extra saving with blue light membership.

Perfectly cooked used the drive through everyone was pleasant polite and friendly

Terrible! Ordered using the screens, when the man called out the number we could hardly understand what he was saying. The food was all mixed up all over the trays. Had to work out what food went with which meal. Items missing from our order. Burgers had hardly any sauce in and only at one end. Food looked like it had been thrown together. Tables are sticky, floor dirty and bins are overflowing. Only good thing is the ice creams.

Was just about warm when received and the cold cans of pepsi and tango were laying on top of the food, so had luke warm food and warm drinks

ordered at 730pm collected by driver at 7.52pm delivered at 8.52pm.... restaurant wouldn't do anything driver dropped off food and walked off.

Very good and brilliant well done to the KFC staff and delivery driver's I will be differently ordered again the food is hot when you get it thank you kfc staff and the people who cooked the food has well

The chicken wasn’t cooked properly and the fries were disgusting. Greasy and cold. Won’t be ordering from them again.

Myself and my disabled daughter did drive through at about 3.30ish today. Ordered trilogy box meal, we got beans instead of corn. I should've asked for a fillet burger at time but got zinger Instead by accident, So the burger wasnt eaten either. cause don't do spicy. Took one bite and had to spit it out. Then we asked for some 2x barbecue bites and got the spicy hot ones with barbecue sauce on , couldn't eat them either cause they were spicy hot . Not a happy household.

We have a really early day tomorrow and we had to wait up to get food we didn’t even want in the end as it was so late and took so long to get here. We have ordered from this kfc plenty of times and this is the worst time yet

Forgot all of our chips very dissatisfied and disappointed, totally ruined our meal as ordered gravy to dip chips in but no chips were delivered!

Every one loves finger licking chicken

I recently picked up an order from the counter, which included four pieces of chicken, chips, and a drink. I didn't check the bag's contents until I arrived home. Inside, I found two thighs and two drumsticks. Unfortunately, one of the drumsticks appeared to be broken or had extra sets of bones and emitted a foul odor, leading me to dispose of it. The remaining chicken pieces also had an off smell but were consumable. I've decided not to patronise that establishment again. The chips and drink were satisfactory.

Chips was very cold & and chicken was to oily. I'm regular customer its not normal food.😤🤔😢

Both meals no chips delivered disappointed

I asked for plain and it came with sauce and not plain

Can’t fault just eat - on time with good info and updates. KFC order was half missing not good

Great service, welcoming staffs, lovely environment ! I will stop every time whenever I travel this area !

Dreadful place, couldn't speak English, food awful and customer service zero , what has happened to KFC. I won't go back

The delivery notes specifically said don’t ring bell and to leave food outside door which was completely ignored and as I’ve ordered late at night this has awoken others in the house I am annoyed with this

Food has not been delivered where is it

food was picked up driver drove to the town centre and then his signal was lost. delivery status was delivered but no food arrived.

food missing. no chips no drinks

my first order didn't arrive at all my second order arrive 10 mins late so now try to get a refund for the first order

We go there once a while to get some food . It's good but becoming a bit expensive.

Found the Hair in my food and don’t eat from this place

Terrible - delivery didn’t arrive!!! Still waiting for my refund?

Went for a zinger rice box but it was off the menu for a few weeks not sure why? I ended up with a zinger burger it was ok I would have preferred the rice box

Love this KFC. Its the best one in Ashford. Fresh, hot chicken served quickly. What more could you ask for from a KFC.

Delivery driver was absolutely fantastic but KFC staff never EVER get the order right. I normally go though and drive through for this reason but couldnt today

Probably one of the best KFC restaurant/drive through in the area. Very clean restaurant, well organised and efficient and the food was fresh and properly cooked. Service is very quick indeed and the staff are friendly and helpful. They are also very responsible with regards to following the current Covid 19 guidelines, they do not require you to wear a face mask even though all the staff were wearing them, very responsible indeed. Even though most Covid restrictions have been relaxed or lifted completely in most restaurants, the staff are still wearing face masks, highly commendable. It is also good to see that KFC are finally starting to get the eco friendly packaging on most of their food, long gone are the plastic forks, spoons and straw's, well done KFC👍 Still by far the best KFC, visited a further 6 times since my initial review, although Covid 19 restrictions have been now lifted, this remains one of the highest places for overall cleanliness. Food is still exceptional compared to a couple of other KFC restaurants I have visited. If you want a KFC then this is the one you should go to. Highly recommended!

Ww didn't get the chicken boneless but got everything else right and they delivered 3 hot wings instead tonight and they was late being delivered

You order via touchscreens but when collecting food, ensure you have everything you need at that time, as you will be completely ignored if you go back to the counter for anything. We were not given any cups for the bottle of drink, no spoons for the beans. How are we supposed to eat it? I understand they are busy, but you need to look after all of your customers.

The pot of mash was so tiny. There was literally about 3 tea spoons of mash. The majority of the food was cold.

Great staffs and fantastic customer service.

Yet again ! Got my order wrong do I have to check the bag every singe time ? Does a leg look like a breast ? Or sound same ? No !! Gave it to the dog don’t eat leg try Awnsering ya phone too ???? If you want damage ya car wheels or body try driving through the drive though what was made for dinky cars !

Quick service. Nothing special. Better than other KFC's

missing some items. but loved what we received

I have no choice on stars so 1 it is what an absolutely disgusting place, they most definitely need tips on cleaning and serving hot food as for my order all of it was bloody cold just shut the place down and I will never step foot into this place again

The food didn’t arrive and it was last orders!!!

They keep delivering to wrong address though

no problem at all, its mac Donald's I always have problems with dispite complaining to them, always putting the blame on drivers when it's not there fault. great service from kfc !

It was lovely and it was still hot either though it came from Eureka Park KFC tonight and it got delivered by a just eat person on a push bike

All good at least it's fast food

Food was horrid and gave me an upset belly worst kfc ever

everything was good but would be nice if we had some tissue in the bag.

Was delivered to the wrong address. When we actually got the food it had all been opened and we were missing bits. Dont know if the had been taken or just missed but either way it was quite disappointing

Very quick and clean Restaurant in ashford

Very good food and all staff very were friendly

Great food, quick, efficient service and location for a meal before the cinema.

Good service and friendly staff. Well cooked and clean area. Highly recommendable

Friendly staff and was so quick.

I had my zest for life crushed by the abysmal excuse for a Crushum this place sold me. Watery ice flavoured with chocolate powder. Just crushed me KFC. Ashamed.

I got a wrong order last night...so tonight I tried again....my orders ripped to pieces and soaking wet the courier blamed his bike, dumped my order and left as I took pictures of it

food was delivered by courier on a bicycle completely cold.

It's KFC. They now have vegetarian options.

I'm missing my beans and consular

Standard KFC drive through. All the food was hot and no mistakes. No issues so can't complain but it's a KFC

The food was delicious but the service very slow

Food was nice and hot. Didn’t forget sauces which is the first. Much better!!

Very good customer service food was served on time and fresh as expected, myself and family really enjoyed the food , we were served by BUDDI he was very friendly and seems highly professional and well trained staff, we as a costumer always expect to serve food by like him, he is truly assets of kfc.

I didn't get my food it says delivered it not here!

I ordered for 10pc of chicken wings but received only 8.

Was great except didn’t receive bottle of coke

left out 4 bags of chips. not happy

food was good but we bought sauce and there was no sauce in the bag. quite annoying

Cold one piece of chicken didn’t have any meat on it What’s happened to the fry’s

Popcorn chicken was dry and not fresh

It’s a KFC, they are all the same.

Chicken was incorrectly cooked

missing an item from the order.

my food was very cold when it got here

Called up the store and they told me that most the staff had gone home and to cancel my order, that was well over an hour later from my order being placed. To then be updated that my order was being delivered, messing the delivery driver around as he showed me they had a late ash cancelled my order prior to me receiving it.

Food was freezing and most of food was missing

No Great, missed off items and awaiting on a refund

One of the busiest KFC in the Ashford and All the Staffs were very kind and helpful. I love to visit again.

Took just short of 2 hours to deliver one bucket of chicken. It was all stone cold when it finally arrive, tried to microwave some but chips became like cardboard and chicken soggy so binned it all.

As fast food establishments go, this one is quite civilised, clean, tidy, great staff, and well-behaved customers. It is still in Ashford though, and so there is the obligatory pile of junk with an exhaust the size of the channel tunnel, a sound system that dims the headlights as the volume increases and naturally parked in the disabled bay next to the door, isnt it amazing what vehicles are available on motability these days.

3 drinks ordered only 2 turned up and one of them was wrong

Time kept updating then I called because it hadn’t updated and got told it’s not kfc’s fault it’s just eats fault and itll take as long as it takes

An enjoyable meal for our Grandchildren with helpful staff

Half of the food was cold what was the point

took so long but i rate the food 10/10

Excellent service. Bins overflowing but they were very busy.

Food was good and had the kindest delivery guy ever!