KFC in Ashford

I am more than impressed..my friend and i visited Tuesday 10th December at 2pm. Our chicken burgers were cold and I returned them, without question it was replaced with a fresh hot one! Thankyou so much KFC..costumer service at its best 👏🏼 Your team @ Ashford high st exceeded my expectations today

Driver brought wrong order deserves zero stars I paid 40£ worth and received an order worth half what I paid

Good was left on doorstep with no kknock... food is cold

cant eat it because of the quality of the food

The New Christmas Special was a little bit too spicy for a couple of people

Delivery driver was lovely.. Very polite :)

What you expect from KFC and nothing more or less. Filled a hole

Quick delivery, good food, nice delivery man. Thanks

The food was very nice, the staff were very friendly, I would recommend this KFC.

Asked for 17.15 delivery. According to Just Eat website, they started preparing at 17.15. Not a major problem, though. Driver couldn't find house in daylight with clear house sign on wall, but was cheerful, friendly and courteous. Overall, okay.

Drinks were missing but least we got the food.

Over half the chicken pieces were really dry and inedible the chips were already cold when it got here

very good delivery and the courier was very nice !

It was good food but delivery driver want to the wrong building and they keep going to the wrong building too

We find the food outside the house without any door bell ring

Chicken was extremely dry and shrivelled and chips were soggy with a spice on them when I was expecting the usual chips. All in all it seemed like the chicken had not been freshly cooked and left in the cabinet for far too long.

just eat states spend over £21 and get a free reg pop chicken, didn't recieve

Excellent hand off! Great service

Clean ambience. Friendly staffs but they do tend to forget to put orders in the bag. They have missed mine 3 times so far. Need to pay more attention regarding this but otherwise nice staffs.

very good and fast servics, came hot very happy

Chicken salad box was the most pathetic thing I’ve ever seen, 8 tiny pieces of chicken and some chopped lettuce - literally nothing else for £6.50 - disgusting

Food arrived very late, cold and missing food

no corn on the cob. and it was all cold

didn't appreciate the food being dumped on the metre box and the driving having already got in the car and was driving off. added a tip to the order too, which may not have been a lot but we opened the door really quickly. first time I've been really unimpressed with the delivery.

Awful delivery service. Won’t be using you again! Delivery didn’t arrive after the advised delivery time repeatedly changing due to ‘assigning a driver’ over an hour and a half this went on for- had to pick up the order instead and paid for delivery!

food was hot. Chicken cooked just right. would order again.

We need hand sanitiser paper back because there is no cutlery provided

Great food, hot and freshly cooked. Delivery on time, and very quick. Thank you very much

Side where missing from each meal

food missing again almost every time I order there's something wrong I use you because you are local

KFC is a great option for a quick bite or for those with a hearty appetite.

the hash brown was inedible it was so overcooked and dried up there was no potato left in it The chicken was overcooked and the burger was so badly put together the buns were barely on top of each other

I didn’t get what I ordered, it supposed to be two meals but received just one . Bad service .very disappointed

I haven’t even received my food and it says delivered

My friend loved the bbq burger and the baked beans and they don't have the drink she likes and chicken was a bit hot for her and the bbq sauce had a little spice to it as well and she doesn't like them chips at all

Food and driver arrived on time... However food itself was warm at best.. Appreciate it's a fast food restaurant but should make the effort for deliverys to leave the shop hot and fresh rather than what's been racked kept warm ready to sell to in house customers.

The driver just left our food outside on our front step, we couldn't even get our food without pushing open our front door and the food falling over. he didn't knock or ring the bell. In all of our just eat orders this has never happened before. we were lucky it wasn't stolen off of our front step. He definitely doesn't deserve the job

delivery guys was nice,he approached very politely and it was on time..

all food was freezing cold and mash didn’t turn up!

the driver was in Godingtin Rd... obviously no idea where ge was! really not happy

Guy brought it up as soon as it was ready on foot

The time changed twice on the screen with 90 mins difference

Very nice took in a meal before bowling as just round the corner

Lovely food and still warm when delivered!

Delicious and throughly enjoyed my KFC. Thank you.

Worst ever food. They don't know the word hygiene and food safety. Recently found a long hair in their chicken they served and when i asked about this to the manager he was telling me that " This happens sometimes" and never even apologized for this that's the saddest thing. They are not really care about the food or the customers. Everytime we dined in KFC Ashford each time the taste of food was different. Always there chicken will always be oily and don't even know how to cook. They are serving like it's not there duty we are here for some money broh like that kinda attitude. This is not the way to handle a good franchise. Worst ever.

Friendly driver and on time :-)

I have been delivered with wrong order and left the food on the outside the front door. He didnt even call or knock the door. Very poor service from Just eat. Didn't even expect this!!

Annoying teens made atmosphere horrible. Anyone not buying food must be kicked out of the store

Brilliant service, lovely food, hot and tasty. Will be ordering again.

Food was warm got delivery time

fast delivery, shame about the size of the chicken in my burger

Definitely recommend Southern rice, goes well with Chicken.

Delivered on time, food as expected

worst meal I've had from just eat

Chicken not cooked all the way through

easily the best quality kfc in ashford

chicken on the bone was very greasy.

the food never turned up and was marked as delivered

I was 4 pieces of chicken short, I phoned KFC 5 times but had no answer from them ,

order wrong again and 5 drumsticks in a 6 piece wicked variety bucket

Much better quality then a nearby KFC

I got a can of pepsi and not a 1.5L bottle

Ordered extra original chicken, was given the tiniest leg and wing. Poor value for money.

Poor quality of food cold tough meat not happy and wasn’t all there

Great service. cold food through shame

Order didn’t come. Waited 1 hour 45 until I got fed up of waiting. I can understand a hour wait but 2 hours is a bit much

It was awful I would like a refund

Chicken burger did not taste like the KFC i grew up with

Late and cold and no response from Just Eat regarding my complaint. Nearly a week since I submitted a complaint and there has been no response.

Order arrived 2.5hrs after ordering and so refused food as it was too late

Didn't get my drink!! Refund??!!

Just received someone else’s order. Sorry for the delivery guy but this is not acceptable. My child received the order without checking.

Delivered 20 mins after I ordered. It’s a 15 min drive to the restaurant. Great service

Food was cold and there was herbs on the chips which was not asked for

All the food was nice but the chicken in all the rolls were tough

Chicken was very dry and very tough extreme disappointing had to end up disposing of it as it was not fit for human consumption

Ordered three drinks, only got two. Barred for 2 months.

Quick service, otherwise, what can I say... it's a Kentucky!

It was late and stone cold. Never again from this kfc branch

Food arrived an hour after I ordered it. Chips were cold. The burger was lukewarm.

Speedy delivery. Shame the chicken was dry!

Over an hour late. Items missing. Pathetic service.

The chips certainly taste better, but would it kill the preppers to leave them in a bit longer so they'd cook properly?! This would give them a better chance of coming out crispy

I never received my fries at 20.48

Food was cold, not good enough really, won’t be ordering from high street kfc again 😡

As per normal the food was just warm this seams to be because the food is sent out 🚲 bicycle when you pay a lot of money for your food it should be hot

The food is superior to MacDonalds ( which isn't saying much ! ) but the KFC vegan burger is very tasty with a diet Pepsi for £6.99.

Meal was almost cold and tracker wasn't working said driver was still waiting to pick up order when he knocked on our door with the delivery

Didn’t take any notice of the NO TOMATOES note I left! Left out part of ingredients too.

Perfect; freshly cooked, was still warm and crispy. Enjoyed it😋

My son has been left without his dinner as stuff missing from the order. Now I need to order again and wait.

Took approximately 50 minutes from time of order to arrival.

Food was still very warm when I got it, the delivery driver was very nice and polite. Happy overall.

Delivery was quick food came wost then ever forgot my drink and dip after paying extra food came freezing cold expected better

Chicken was rubbery and very hard too chew very dissatisfied

Food cold and chicken dry, chips were definitely not fresh

Chicken as of late tastes really disgusting. Like sodium filled rat carcasses. Even the pop corn chicken is like it’s been dried for space food.

I'm very disappointed... over an hours wait and chips were cold...

Mash pot not even half full, really disappointed