Gracie-Ann's Tea Room in Portsmouth

First visit to this lovely tea room Well done for keeping up with the covid safety. Felt very relaxed there Food was excellent. Angel cake is to die for all the food we had was delicious Beautifully clean Staff very helpful and cheerful lovely atmosphere. Well definitely go there again

Chose to have an afternoon tea here, partly because it is a very lovely venue, partly because we would be supporting an independent business.We were celebrating two occasions, so it was double celebrations for us.The venue was clean, felt very safe and the staff were excellent and, of course, the views are fabulous. As it was a doubly special occasion and a wonderful, sunny day, it wasn't until later that we felt that £36 was very poor value for what we had been served. I had also been lucky enough to have been treated to a wonderful afternoon tea here a few years ago. I had photographs to refer to, and the difference in quantity was noticeable.I don't feel cross, but upset.

Found this great place on our weekend away. Clean tidy great view out over the Marina. Large cups for coffee, enormous sandwich which we shared, proper cake on a plate. Why go to a brand, so good we went twice.

I visited Gracie-Ann with a couple of friends. I ordered the cream tea and was certainly not disappointed. A huge scone, with cream and superb strawberry jam. The first bite was wonderful, full of flavour. I enjoyed every mouthful. My only issue is the layout of the room causes an echo, which meant I had to strain to hear the conversation. Not a lot Gracie-Ann can do about that. Thank you Gracie-Ann, we will certainly be back.

Lovely cafe overlooking Port Solent Marina. Ordered cheese scone which was freshly made. Lovely atmosphere and good food.

Lovely homemade food, nice atmosphere, friendly and quick service. Good menu selection. Nice views if near the window too

Went today with my friend and had a lovely afternoon tea. Great service from the staff, very friendly, and ensured we were accommodated well. Awesome view! Food was also great! No complains. We will definitely be back soon. ‘Til next time ❤️

Brilliant service and food, plus a great view of the marina. We had afternoon tea, and everything was perfect. Nothing was too much trouble. Cherry scones where delicious ! Lashings of jam and clotted cream !!

Went yesterday. The food and drink is very good, no issues there. But the service is really slow and the staff as polite as they are, just ignore you unless you specifically try to get their attention. So you might be waiting a while. Sorry but that is just not good enough. It does not make you feel like a valued customer at all, which considering they have only just re-opened, you would think they would make more effort to bring a good service to customers. Also the decor is boring (although you do get stunning views out of the window of port solent if you are lucky enough to be seated there) and there is not much atmosphere. The cakes and food are amazing though so you wont be disappointed by the food. I have been a few times now and wont go back again as I just dont think the service is good enough. Maybe it is better during the week when it is quieter

Very well organised during this covid situation. I was a pleasure to attend again after so long. Absolutely fantastic service and safe keeping from the staff especially Emily who served myself and my partner. We will be back!!

We ordered afternoon tea for a birthday treat. It was absolutely delicious, well presented and arrived exactly when they said it would. I would definitely recommend

Since lockdown Gracie-Anns tea rooms have been delivering afternoon teas which have been amazing! I had one on Christmas eve for me and a friend to zoom call and decided yo have another yesterday for my wedding anniversary. The variety of cakes are perfect, the sandwiches are done in brown and white bread and soft and delicious. The presentation is beautiful and the staff are lovely. Highly reccomend, looking forward to going back in the shop again after lockdown.

I had the valentines afternoon tea delivered as it was my 50th birthday as well so double celebration. It was absolutely delicious still have some cake left sure I’ll finish it off today . Everything was fresh and excellent value for money . Can’t wait for you to open

We used to visit the tea room frequently and have missed it due to lockdown.We Had the valentines high tea delivered to our home, it was amazing, well presented, good value for money and very tasty. Thank you very much for the time and effort you have all put in to make our day special Sharon and Bob

I have recently placed 3 separate orders (all for delivery) from Gracie Ann’s Tea room. Two were gifts and the other was a valentine afternoon tea for myself and my husband. All of the orders were beautifully presented, super fresh and there was plenty of it too. As a frequent visitor to Gracie Ann’s I would recommend it, once lockdown is over I’ll be back there enjoying a breakfast with friends in a super location.

I ordered an afternoon valentine tea for my parents who have helped me through a difficult spell,they are both gluten, wheat and dairy intolerant, nothing was too much trouble for Diane, delivered a day early to prevent cross contamination and even messaged for advice on something that may contain small traces of milk.my mum was very impressed and said how lovely it looked. I'm sure she will love itthankyou so much for making my parents feel so special ❤highly recommended

Pre ordered a beautiful valentine's afternoon tea for 3 of us. Sandwiches, plenty of cakes and roses. Was delicious and would totally recommend.

I ordered an afternoon tea to be delivered as a treat for my parents, as they have been helping out a relative recently, even though they are elderly themselves. This was a lovely surprise for them and they both enjoyed it very much. There was even enough for them to have an evening treat too. Thank you Gracie Anns.

Ordered an afternoon tea as a surprise for friends, they were delighted with the selection, quality and quantity delivered, they loved it being delivered by a very pleasant lady dressed in costume a really nice touch. Ordering and payment process was very easy. All in all excellent, Thank you.

Gracie Ann's tea for two delivery today was excellent. A good selection of sandwiches and lots of tasty sweet treats. A lovely birthday treat and we would highly recommend their home delivery.

At a time when everyone is housebound and the weather is rubbish I ordered afternoon tea deliveries for 2 households as a surprise.Both of them loved the food that was delivered and there were smiles all round. Thank you for helping bring some smiles in these hard times. Would highly recommend

I ordered afternoon tea for two as a surprise for my mother-in-law's lockdown birthday yesterday. The afternoon tea was delivered on time, beautifully presented and packaged and made my mother-in-law's birthday really special. The portions were generous and the food homemade, fresh and absolutely delicious. I would highly recommend as a lovely lockdown treat or surprise for someone special.

I am not local to Portsmouth but found Gracie's Ann Place online.I needed help with ordering a tea for 2 for my friend's baby shower (hosted virtually due to the lockdown). I managed to order a lovely tea set with delivery and very good price! The communication was excellent and the staff was lovely and supportive. Since I mentioned that tea is for Mum-to-be, we have been surprised with amazing cupcakes box. It was absolutely not expected and it was such a lovely gesture and a great surprise. It is great to discover local places and know that some of them really care and will make sure that your order is looked after and personalised. Would absolutely recommend and we will definitely visit the tea room when we come over to Portsmouth (once the restrictions are lifted).

I have visited the tearooms and had a number of afternoon teas delivered to friends during lockdown. The owners are always really helpful, swift to respond and the food on delivery is faultless. They have brightened people's days (including school teachers as a Christmas gift) during tough times.

Preordered a gluten free cream tea for 1 and picked a cake for my son. GF Scone was good, and he liked his cake. They provided a bix to take his leftovers home as he couldn't finish it all. Felt safely distanced and clean there. Hoping to return another day in the future.

Great place for a treat. Very friendly staff, very clean, fabulous food. Definitely coming again for lunch

Ordered and collected afternoon tea. The sandwiches of which there were several( tuna ham egg cream cheese and more) were so fresh. The cakes ( oh the chocolate brownies) and scones were just delicious. It came with plenty of cream and jam. It was presented in a see through box with such care and a beautiful ribbon around it. As much care taken with the collection as eating in. Thank you Emily for taking my order. I just love this place

My friend and I visited Gracie-Ann's today. I had barely been out since March due to Covid restrictions and this place felt like a small oasis of normality. It is Covid-safe, displays the QR code prominently at the entrance, the tables are well spaced and there are separate entrance and exit points. The staff wear masks or a visor and it felt pretty safe.My friend and I enjoyed a pot of tea and a slice of raspberry and white chocolate cake. The tea was served in a decent teapot and the cake was light, fluffy and delicious.We were served by two young ladies, both of whom were very efficient and absolutely charming. Emily, who took our payment was particularly nice.If you visit Port Solent, Gracie-Ann's is well worth a visit.

Staff excellent and are sticking to the covid 19 restrictions. Well priced. Staff cannot do enough to assist customers

I am newly diagnosed as Coeliac, Gracie ann’s have a great selection for gluten free. Food was lovely, friendly staff and nice veiws.

I have visited Gracie Ann's Tea Room several times since lockdown was eased. It is the only place I have felt comfortable in. They have taken great trouble to keep it Covid friendly. I have noticed how the tables and chairs are cleaned before customers sit down. Our service last Wednesday was excellent and my niece and I enjoyed a delicious vegetarian breakfast each. Condiments and sauces etc. were brought to the table and there was plenty of distance between us and others. It is the only place I have felt truly comfortable and would thoroughly recommend. I di phone to try and book but it is made clear on the answer phone that only high teas can be booked

Unfortunately I had a terrible experience at Gracie-Anne’s this morning. Me & my friend who hadn’t see each other since lockdown decided to meet here which is our usual catch up cafe.When taken to a table of 4 & were then told that we had to sit next to each other It was their protocol. I said we were friends & would need to socially distance & asked if it was ok if I could sit the other side of the table. They said no. I then asked if I could move my chair to at least to the end of the table. Again no. They said I would be too close to the table to our left which was actually far enough away & distancing would have been fine. At this point there were only TWO other tables in use & throughout our whole visit the tables next to us were not in use. This makes absolutely no sense whatsoever & to be honest we should have just walked out. We ended up having to try & move our chairs as far away from each other as possible but felt very uncomfortable & completely baffled. I’m completely shocked by what happened this morning. I know it is difficult times for all businesses but this needs to be changed ASAP. All my previous visits to Gracie-Anne’s (pre lockdown) have always been good. Such a shame.

Absolutely fantastic experience today! We were looked after by a wonderful lady (we sadly didn’t catch her name) but she made sure we were happy from start to finish & made extra special efforts for my little boy, who loved his lunch and the Dino kinder egg surprise! Very much appreciated, went above and beyond to ensure he was happy - which made us very happy! Highly recommend- it was also his first time having scones and he said they were delicious! Myself, Mum and Grandma all agreed too! We had a lovely afternoon & will be back! Thank you so much

I don’t usually leave reviews for anywhere that we visit but I feel I need to get this off my chest! We visited here today as a treat for my daughter before she starts school next week and were very disappointed. I didn’t book a table as I wasn’t aware that we had to but we were seated fairly quickly, this is the only good point.It took 30 minutes before anyone came to take our order and then another 25 before our food was bought to us. Considering we only ordered cake and a drink each and nothing that needed to be cooked this took a rather long time and I could see the cake was sat on the counter for a while before being bought over to us. The main reason that has lead me to leave this review is that when I asked the waitress which cakes were available (not allowed to the counter to have a look) she listed around 4 none of which my daughter was particularly keen on but I ordered her one anyway.. she didn’t eat it. When I went up to the till to pay I noticed there were other choices on the counter that I wasn’t told about and that my daughter would have really enjoyed, brownies and millionaire shortbreads.I understand with the current situation that things have to be done differently now but you could at least give customers the correct information to order from or add the cakes to your menu! It was also extremely hot and stuffy with no windows open and the noise level was very loud. We left pretty quickly feeling too hot and with a headache. Sadly I wouldn’t recommend going here to anyone.

What a lovely tasty homemade cooked breakfast! The tea had so much flavour to it which was so refreshing. They even have a huge range of gluten free for a cooked breakfast, cakes and food. The staff are so friendly and helpful and have all the covid 19 things in place.

Lovely tea room with a great veiw and very friendly staff. Great atmosphere and absolutely amazing cakes

I visited for the first time & was surprised at this lovely tea rooms, very friendly & polite staff, good menu, good service & excellent food and excellent Covid-19 measure in place to ensure you feel safe & relaxed, I will certainly be visiting again

Visited Gracie-Ann’s tea room for breakfast during a stay in Portsmouth. The staff were all lovely and service was good. The food was fresh cooked and to a pretty good standard. I’m gluten free and there was numerous options. Our only criticism would be that we found it was a bit pricey for what it was. But, not sure if this is a reflection of post Covid times. Otherwise, very pleasant cafe.

We ordered jacket potatoes. They are served with a side salad and coleslaw. Sandwiches are also served with a side salad and coleslaw. Run out of jackets so we ordered a salad bowl (about 25p cheaper than the jacket and about £2 more expensive than sandwiches), as hubby is wheat intolerant. We were served with the filling, lettuce, tomato, cucumber and that was it. Not even the coleslaw that is served with everything else! £8 for prawn. £7.25 for tuna mayonnaise. Didn't realise until we had left they hadn't taken our details for track and trace either.

Tres amigos y yo reservamos una mesa para 3 tés de la tarde para compartir. También pedimos una taza de té extra. Los bocadillos eran muy frescos con una buena mezcla de rellenos. Había mucha mermelada y nata para los deliciosos bollos. Además, había una gran selección de pasteles: zanahoria, brownies, muffins y flapjacks, ¡delicioso! Mi única pequeña preocupación que tenía era el distanciamiento social y tener que compartir cosas. La camarera no llevaba mascarilla y las mesas estaban demasiado cerca para mi comodidad. También la mermelada y la crema venían en una olla cada una, que teníamos para compartir. También tuvimos que compartir una tetera y una jarra de leche entre nosotros.

Fuimos a Gracie - Ann's esta mañana para desayunar y quedamos muy seguros e impresionados por las medidas de higiene que han implementado con respecto a Covid. Nos recibió una camarera amable y eficiente que nos mostró nuestra mesa. Los comensales sin gluten / celíacos no son un problema y están bien atendidos. Preciosas vistas al puerto deportivo. Qué más podrías querer

Tomamos el té de la tarde el domingo para 4 personas, un amigo nos había tratadoNo tengo gluten y tuve mi propia selección de sándwiches, pasteles y bollos, incluso tuve mi propia tetera y leche.el personal fue muy rápido para atendernos y explicó las reglas de Covid.una tarde placentera

Recogí un té de la tarde para celebrar el cumpleaños de un familiar en casa, ya que todos los restaurantes siguen cerrados en este momento. Servicio de primera clase. Propietario amable y servicial de principio a fin. Respuesta rápida a la consulta de Facebook. Alimentos listos para recolectar a la hora indicada. Comida DELICIOSA y en abundancia. De hecho, ¡acabo de comer algunos de los mini pasteles para mi postre después de la cena, ya que no pude manejarlos antes! Esperamos que vuelva a abrir sus puertas, ya que es un lugar encantador para ir a comer con un ambiente relajado y un personal atento.

Una gran experiencia de principio a fin. Pedí en Facebook la entrega del té de la tarde, fueron receptivos y serviciales, entregaron a tiempo y la señora que lo entregó fue refrescantemente habladora y educada. La comida estaba hermosamente exhibida y empaquetada, y sabía deliciosa y fresca, los bollos eran enormes y había mucha mermelada y crema.

My friend's and I met up for drinks and cake. Great selection and service with a smile.Also had a lovely cream tea here before.

Myself and a friend went for afternoon tea as a treat. Delicious cakes and friendly atmosphere. Plenty to eat and left with a doggy bag of leftovers.

I normally visit in person with friends for a lovely pot of tea or a full cooked breakfast but due to the current restrictions that's not possible so recently ordered a Cream Tea for one to be delivered and it was absolutely brilliant. Just the right amount of everything plus I ordered an extra brownie for later! Thoroughly recommend and when they are back open I'd highly encourage you to visit as there is a great range of food and cakes and the service is excellent!

I’ve popped in a few times for tea and cake. They have the best scones too. Their afternoon tea is lovely. I love their music events too, I’ve been to a few now and each one is great. The food and service are always great.

Lovely food and afternoon tea served by friendly staff, whilst being able to enjoy the amazing views across Port Solent. Great place to visit with family, friends or even a business meeting. I have visited many times for a birthday breakfast, lunches and afternoon tea. The afternoon teas delivered during Covid19 are also exceptional :)

As I live I port solent a visit to Gracie Ann's is a. just for freinds that visit. afternoon tea is brilliant and love the tea pots and cosy. I am gluten free and all the afternoon tea can be cared for, as can a thing on there menu..also the ice cream and chocolate shop down stairs is a great hit too let's hope you are up and running again soon

Gracie Ann’s , well what a find , they delivered afternoon Tea to my mother and then my mother-in-law’ s home . This amazing kind act was on Mothering Sunday and both ladies where self isolating . Both mothers were delighted and although we couldn’t be with them in person, the fact that we could send them an amazing afternoon tea delivered by Gracie Ann’s owned by Diane enabled us to send a little happiness in this uncertain times . This treasure of a place with its delicious food deserves more than the 5 stars I can give. Please check out this little gem .

Lovely Mothers Day afternoon tea, with a difference, due to the Coronavirus, the tearoom , like all other eating establishments had to close, so the lovely owners decided on a delivery service as to not disappoint anyone.Delicious freshly cooked scones with clotted cream and jam, beautiful filled sandwiches and assorted small cakes all put together on a gorgeous China tea stand, that was collected again the next day....Congratulations Diane & Keith, you did us proud, we will be first to visit once we are all allowed.

had afternoon tea delivered on mothering sunday due to coronavirus, lovely sandwiches and cakes were amazing , perfect for a lonely mothers day. the lady who brought it was lovely . a big thank you x

We only popped in for a coffee but was very impressed with the breakfast menu and cakes, so decided to have both. Waitress service was excellent, by anticapting our needs, giving service with a smile.

Great food lovely setting vintage tea room, size of the cakes and scones, mmmm try the smoothies love it here

The best cakes, great table service, hearty menu and just s feel good place. Lovely views too, if you sit by the window.

Waited 40 minutes for our order to be taken. Went to counter to look at cakes as there wasn’t a cake menu. (Even if there was a cake change daily, a board or small menu could be updated) I asked where I should order and I was told it was table service. After about 20 minutes I went and spoke to the owner who said someone would be straight over. No they weren’t! Other people sat and had orders way taken before us, so my friend called for a waitress to come over. After another few minutes our order was taken. We were all considering going elsewhere!

Very disappointing visit today. We arrived and we were surprised to find quite a few vacant tables as on our last visit the place was packed. After sitting down at the table we were just ignored by the staff and eventually had to ask for our order to be taken.

I tried to contact Gracie-Ann's to purchase gift vouchers for afternoon tea, a gift for my daughter in law's 40th birthday. We live in the north of England and she is in Portsmouth, so I thought this would be ideal. However, after several attempts at calling (the calls go straight to voicemail, where the message is that they 'will try to return the call before end of business') As I needed to know about this, because I wanted to get the gift sorted out asap, I contacted Port Solent office who kindly said they would contact Gracie-Ann's and ask them to call me (I had left details). Still nothing, and have not heard anything yet so I have given up and gone somewhere else! Terrible customer service

Our first visit . Staff could not have done anymore to make this a very pleasant and enjoyable visit . Efficient polite and cheerful. Busy period over lunch 7 of us wanting different things all handle with a smile . Planning next visit already .

Visited this afternoon with friends. The cafe was packed but we were found a seat by staff. Table service which was nice. A tad more expensive than a run of the mill place but worth it. A lovely afternoon

I was introduced to this wonderful hideaway by a friend. We met for lunch and i had a superb scrambled egg and smoked salmon muffin. Plenty of good quality smoked salmon too. Service was excellent and food brought out quickly even though the place was busy. No question I will return as the menu is extensive and reasonable

The tea was lovely and the service and staff were very pleasant and helpful. Unfortunately when my husband went to pay they tried to overcharge us by £4. He queried the amount and the lady added up what we had manually. There was no explanation what the extra money was meant to be for. This was our first visit and unfortunately it will be our last.

You have to hunt this place downa bit but it's well worth the effort. Excellent sandwiches and a good selection of lovely cakes with efficient friendly service - plus there's an ice-cream shop and sweetshop downstairs!

Met a friend here for elevenses and it didn't disappoint. Lovely cakes and great service. A busy little place but didn't feel rushed. Reasonably priced too.

It’s not easy to find. That is, it’s easy to find once you know that the sign on the building says “The Trading Post”, and it’s on the top floor. If you’re looking for a sign which says “Gracie Ann’s Tea Room”, well there actually is one, but it’s very hard to see.

Lovely setting and fabulous, friendly staff. Bottomless tea with afternoon tea. Fresh sandwiches and delicious cake. The scones were mountainous! Highly recommend a visit.

Such a lovely place for an afternoon tea. Have visited a few places but this is my favourite. On arrival our waitress asked if we had any dietary requirements. I don’t have butter in my sandwiches and my friend doesn’t like egg, staff are always so friendly and accommodating. Never feel rushed, great that you can just graze through all the delicious sandwiches, scones and cakes. Stayed for another drink afterwards and my friend even booked another afternoon tea before we left. Thank you and will be back again soon.

THE BEST ICE CREAM we’ve ever eaten.

As always staff and atmosphere friendly and peaceful and the cake is good to. As part of Port Solent complex sometimes events on over weekend and during kids holidays.

Went to Gracie-Ann’s today as it had been recommended to me. Found a table quickly in what looks a lovely tea rooms. We waited quite a while for someone to take our order and proceeded to order drinks including a lactose free milk mocha and then dairy free cake which were the reasons for our visit. Although it states on website that they do lacto free milk apparently they don’t anymore and also had no dairy free cake. We were so disappointed as we had driven down from Eastleigh especially. Ended up with a black Americano and no cake. The hot chocolate also ordered was luke warm at best.

What a wonderful afternoon tea, fab service and really great food, will definitely be back. Good value for money.

Took my mum for afternoons tea and was amazing xx thank you to all the lovely staff and service xx beautiful setting and lovely for our afternoon together 🥰

Being lactose intolerant I find it hard to navigate a menu sometimes and find things that I can have. Gracie-Anne's does an amazing job at delivering superb service and catering to dietary requirements. A wonderful afternoon tea was a rare treat, thank you!

Took my Aunt and Cousin today fir lunch Never fails to satisfy. Delicious hot tasty food that satisfies. 5☆food 5☆service 5☆cleanliness 5☆ everything Very well done to all the staff & management.

I've been here many times for lunch with a friend however, my husband and I went the other day for afternoon tea. Straight away the owner came over and asked how we were and was so friendly and welcoming. I asked if we could do the afternoon tea. I know many places where you can't do afternoon tea until 2pm onwards so wasn't sure but luckily we didn't have to wait until 2 and could get it straight away.

We had a cream tea experience. It was excellent, huge scone (and a choice of flavour scone) lots of Jam and real Clotted Cream. Their menu has a good and varied selection of food from sandwiches/jackets etc etc. Reasonably priced. Staff very friendly and attentive, and the Tea Room is very pleasantly set out. The Tea room is located on the first floor above the Trading Post, but does have dissability access. The ground floor Gracie-Anns is an Ice cream and sweet parlour. Highly reccommend a visit.

This is a lovely venue for tea, chatter and catch-up with loved ones. My daughter booked this for my birthday and we were both chuffed to bits. There's lots of lovely things to eat and a bottomless pot of tea; daughter requested soya milk with hers and this was provided without fuss.

Popped in for a quick bacon sandwich and cake but like always food was very good ! The only down side is finding a table as its always busy !

We hadn’t booked the afternoon tea (which is something they ask you do to) but lucky for us they were able to do it. I’m quite fussy with sandwich fillings and the team were more than helpful, ensuring that I had things that I like. The sandwiches were on lovely soft bread, the cake selection was fantastic and the cherry & coconut scones are amazing! We were so full afterwards, we didn’t eat another thing for the rest of the day! Staff are super friendly and made us feel really welcome. One of our favourite places to go when we are having a girly day

One of the best tea rooms I've visited recently. Lovely views and super cakes. And the scones are huge!

Met a friend for coffee and cake - great service, fantastic view and great food. Opposite us someone had ordered Afternoon Tea and it looked fantastic! Highly recommend this location.

I came in last Saturday at 12 o'clock for some tea, the service was absolutely incredible. The staff were friendly and helpful, especially Mollie. It was a great experience overall and the tea was lovely. Would recommend to a friend!

Highly recommended, lovely afternoon tea, great staff, great service with a beautiful view of the marina

I love this place, it is very clean and the staff are lovely. The food is great But it is very overpriced especially as I had only ordered 2 toasties 2 soft drinks and 2 slices of sponge cake and the price was over £27.oo

We had my daughter's Baby Shower here. We had 2 members of staff just for our party and they were very helpful and polite. The baby shower included all the decorations, including lots of balloons. The food was lovely and we were given boxes to take-away any leftovers.

We actually ended up here by default. My wife and I decided on breakfast elsewhere at Port Solent as it had been recommended by friends but when we arrived it was inexplicably closed so we decided to go upstairs to Gracie-Ann's as the hunger pangs were beginning to bite. It was clean and tidy with plenty of room. We were seated but were unsure whether it was table service or order at the counter so we sat for a while to see what happened. After a while of inaction I went to the counter and ordered. Our food arrived fairly swiftly and it looked good. It was tasty and sufficient. While we were eating we noticed others coming in and sitting down but they had their order taken at their table, perhaps just a glitch or they were "regulars", I don't know but perhaps something that needs to be sorted. Not expensive for Port Solent venues but I would expect table service.

Extremely rude member of staff, unhelpful and no structure to seating system. Left without ordering, won't be returning or recommending.

My husband and I visited for an afternoon tea today. The waitress was very welcoming and immediately organised a drink for us. When she brought the tea she asked if either of us had any food allergies. When I told her I have a cheese allergy, she asked if it was airborne or when eating cheese. I said it wasn't airborne. She then brought our afternoon tea with my sandwiches on a separate plate. This was ideal and I was very grateful. She told us the cakes on the top were carrot cake, muffins, sponge and a chocolate brownie. I asked the waitress if the carrot cake had cream cheese in the frosting and she went to find out. Another lady came out and said there's no cheese of any kind in the brownies!!!! I said I didn't think there would be, but I had asked about the frosting on the carrot cake. She went away and came back saying yes there is..... Unfortunately all the cakes were touching, so I was unable to eat any and we were not offered any other cakes. I wasn't able to eat anything else, so we had the small cakes put in a container and we brought them home for my husband to eat.

If you don't want a big meal this is a popular place for light refreshments of the "tea and cake" variety. It occupies part of a large 'room' that has some tiny shops like kiosks on two other sides.

I’ve been to Gracie Ann’s a lot of times, with friends for coffee. The staff are friendly, and it’s in a lovely spot overlooking the marina. But, today we bought fruit scones to take away. The only advice I can give is don’t! Mine was stale and tasteless, and we paid £3 each for the privilege.

I took my son and baby here for a drink. My son chose a window seat and I followed up with my small pushchair. I hadn't even sat down yet and was told pushchairs are usually seated in the lower level (with no view). I said my son wanted to look out the window, and was asked to move the pushchair to the lower level once I'd taken my baby out to feed as it was in the way for the adjacent table. I noted the table next to us was booked for 1130, it was 1050 leaving plenty of time for us to finish and leave (which we did). Due to this I did not have a drink myself as I had nowhere to put my baby to free up my hands. On the plus side it saved me £6 for a cup of tea and a scone!

We visited this afternoon (after getting lost and arriving late) we were warmly greeted by the 2 young ladies working there. My daughter has an egg allergy...I had sent a message at the time of purchasing the voucher but hadn’t heard anything so thought she could just have the ice cream! To our delight the staff had created an “egg free” bubble waffle for my 8 year old, also checked the allergens of all the toppings, sauces etc..This rarely happens with egg as it’s not as common as Gluten or Nut allergy’s. It made my daughters day, she was so chuffed so thank you to the staff there, can highly recommend, we will be back again.

The best egg and bacon baguette around! Wonderful staff, food and all-round environment. Will definitely be coming back to try the fabulous range of cakes! Highly recommend this lovely tea room to anyone who visits Portsmouth!

Came here with my daughter and enjoyed the best full english I have had in a very long time. Staff very helpful with dietry requirements

We spent a good hour in Gracie-Anns yesterday The service was excellent, the staff could not be more pleasant and helpful. This time we only had teas and coffees but will be returning next Monday for lunch as well. Thanks.

Went there for Saturday afternoon tea.It was amazing.the scones were heavenly and so fresh.The sandwiches could do with a touch more seasoning to bring out the flavour.The cakes were exceptional not overly sweet and my husband said it is the best carrot cake he has eaten .i felt it was good value for money and there is a lovely view

I quite often arrange informal meetings at the tea rooms and have never been disappointed. With great service and lovely surroundings, I would highly recommend Diane and her team who are so friendly. The cakes are truly delicious!

My favourite tearoom. Everything is made fresh, quick and friendly service and the location is beautiful.

I have been to Gracie Ann’s on numerous occasions now and never been let down. This visit was to sample their afternoon tea with my in-laws. Didn’t disappoint and I love how I can have a latte as part of it as most places it’s just tea or an americano. I love their evening events as well and have been to most. I think the only thing left to sample is breakfast there