Based on 1.037 opinions finded in 1 websites
Based on 1.037 opinions finded in 1 websites
Nº 169 in 901 in Portsmouth
Nº 28 of 131 Other cuisines in Portsmouth
Opinions
Great location for walking around Portsmouth Our room was very comfortable, the staff were lovely. We will visit again
Andrea W . 2024-07-30
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We had no room to open our suitcase. Location was good. Staff helpful. This is a bare bones accommodation.only have have street parking.
Sanford S . 2024-06-15
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Great spot with lovely friendly staff. Room let down by the cleanliness - sheets and pillowcases were used and smelt of body odour - although the bed was made…..Bathroom shower floods the entire bathroom floor and is very slippery. Half mini bottles of the bathroom shower gel & shampoo left in bathroom. Could do much better with attention to these small but important details. Wouldn’t stay again.
Jane K . 2024-05-06
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Everything about Becketts is lovely. Beautiful building, tastefully decorated throughout. Log burner made a great first impression. Friendly staff, lovely room, yummy breakfast and easy access to building and bedroom via key pad. Will definitely be back.
Dawn H . 2023-10-27
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The service and hospitality was beyond anything I’ve experienced in a very long time. Room great and the breakfast was spot on the next day. Excellent!
selondonross . 2023-08-13
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Beautiful panelled room with bay window overlooking the front. Lovely en-suite wet room and also tea and coffee making facilities with added biscuits too.
suejohn66 . 2023-08-13
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Ideal location close to the seafront, castle & old Portsmouth. The staff were friendly and happy for us to check in early ( we were attending a wedding nearby) The rooms are very compact but clean & comfortable. The standout was breakfast, which was one of the best we’ve had.
Deb . 2023-05-31
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The food and service here is amazing. I had the most delicious pasta dish and my husband had a pulled pork and pineapple burger.l with a cherry milkshake. Sounds terrible, he said it tasted great. We also had breakfast here. Both the full English and eggs benedict were excellent. Really good quality ingredients. All the staff are lovely, despite their being two large bookings in on the night we ate our service did not suffer.
Lorna F . 2023-05-26
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I've not been to Becketts for a long time and Im very glad I returned last evening. Although just for a few drinks with a business associate the atmosphere was great and we were looked after by a lovely young lady who made the evening fun and enjoyable. A great range of drinks, cocktails and spirits and I'll definitely return for food in the near future.
chrisw1973 . 2023-05-17
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A lovely roast. Bonbon the server was excellent very friendly. We ll be back. The restaurant is dog friendly too xx
JoJasonB . 2023-05-14
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A well cooked meal with all the trimmings. Service was extremely attentive and we were most grateful. We could not stay for breakfast, early ferry trip, so the chef left us the most amazing sandwiches. Thank you so much. The best service since our start of travelling a month ago. Keep it up you are setting a wonderful trend for the rest of the hospitality industry.
Lizmidd2012 . 2023-05-11
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Friday night drinks and light bites in the bar were amazing! I think they have a new menu (king prawns were unreal). Really nice buzzy atmosphere and lovely server who couldn’t do enough for us. Becketts we will definitely be back again!
Phil S . 2023-05-10
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Sehr nettes kleines Hotel mit einer Bar und Restaurant. Das Personal war super freundlich. Das Zimmer ausreichend groß und gut und modern eingerichtet. Das Bad ist auch ansprechend, jedoch ist die Abtrennung der Dusche so kurz, dass das Badezimmer beim Duschen nass wird.
Andrea H . 2023-05-09
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What an amazing experience at Becketts! From the moment we arrived we were looked after so well and all said it’s the best service and dining experience we’ve had in the Portsmouth & Southsea area in a long time! Every single staff member was fantastic and provided great service, particular the lady who greeted us (on a Friday eve in April) and the man from Chicago who looked after us all evening, he was so friendly, attentive and professional! The food was delicious, the cocktails were great, the service was out of this world and we had an amazing time! Thank you so much Becketts we’ll all be back ❤️
Sophiefromthesouth . 2023-05-08
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We popped in for a nightcap after eating elsewhere but the place was dead on a Friday evening. The reason is that they are pricing themselves out of the market. Our server was friendly and informative but the drinks were overpriced and the cocktails were not very tasty. A little cheeseboard would have been welcome.
johnwizz . 2023-05-06
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Fantastic hotel and restaurant. Lovely staff who can’t do enough for you. Great rooms and amazing food. New menu launched when we were there - great food at reasonable prices. Big shout out for the full English breakfast- best I’ve ever eaten. This is the second time we’ve chosen Becketts and it certainly won’t be the last - thanks for a great stay
Alison S . 2023-05-04
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Once you find it, it is very nice. Bigger inside than it looks. It's quirky, different and had a nice skylight type of thing, so very nice with the weather we had yesterday. They do explain when the food is ready it just comes out even if the whole tables order isn't ready, thought that was weird but it worked and food was great. The chips were amazing. As a fussy eater I found a couple bits so you can still enjoy it but if you're not, fill your boots. Waiters and waitresses are friendly and helpful. The downside is the section where we were the lights are too bright for that little area, mirrors all around made it cool but very confusing too. The stairs to the kitchen near the bar are very out in the open, making you think you're going to fall down them when you pass.
Jane S . 2023-04-30
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The Roast is Sublime This roast is easily the best in Portsmouth. I was told by a friend that religiously comes in for the roast and having been in for the weekday means I have it a try. I was served by a lovely waiter named Izzy and the roast was absolutely lovely and the hotel looks amazing.
Escape32101060343 . 2023-04-30
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Booked a table months ago and when we arrived I was told they couldn’t find the booking which looked incredibly bad to the person I had brought for a business dinner trying to impress! After 10 minutes of prodding the iPad our reservation “suddenly was there”. The restaurant was quiet so not sure why we couldn’t just be seated straight away? I had the vegan burger which was actually very good but the chips tasted like pure grease which was a shame. My guest had the goan curry and said it was awful and tasted better in 1 star Indian restaurants in Bristol. Safe to say I won’t be winning the business I intended to thanks to shocking service and food. I expected so much more following years of hearing good things about this place. Our bill was also miscalculated. We had a bottle of wine on the bill which we never had. When we enquired the manager simply said “well it’s on your tab so you must have had it” then an American waiter floated over and said “oh no that’s for the other table” then the manager just huffed and walked away to amend the bill. Truly shocking. Reason for the 2 stars is the inside is lovely. My advice to everyone is go support a local business but not one which wants to fleece you, patronise you and serve you complete drivel.
Bill S . 2023-04-30
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Great food, lovely service no complaints at all. Drinks were great too and all reasonably priced. Would recommend
Kevb1297 . 2023-04-29
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Very disappointed. Ordered the Goan curry and it was really bad.. Watery, bland, no flavours whatsoever. I suspect the prawns were frozen. The rice was very dry. It was £18, definitely not worth it. There isn't much choice on the menu either. We were offered 10% off the bill because neither our friend or I liked the curry. Not much of considering I didn't much of it as it was not nice.
C2252ZIingridm . 2023-04-28
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The best Sunday lunch in the City! After exploring two other voted best (names not to be mentioned), had it at Becketts and went back for the second time in a month it was that good (not every week because we’ve been on holiday), will...
Zee_Southsea . 2023-04-24
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Josh was fantastic, he made us newbies very welcome and helped us through the innovative menu approach. The food experience was excellent. I would thoroughly recommend this place and will be returning.
Dougdencam . 2023-04-23
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Would should have been a lovely romantic meal was ruined by being sat with a group of drunken fellas F’ing and blinding throughout and very loudly. Multiple times these gents smashed glasses and still the staff did nothing but laugh. I have to say the...
Martin K . 2023-04-22
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Nowhere near as good as reviews suggest. Staff incredibly rude and patronising. One of which kept calling my business partner “babe” which was annoying her but didn’t feel like she could comfortably bring this up. Steak was cooked fine but the chips were incredibly greasy....
Matthew F . 2023-04-16
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We were greeted with a warm welcome from all the staff. Menus explained in full by knowledgeable front of house staff. We had a selection of “small plates” by way of a sharing starter / each beautifully presented and exceptionally tasty. The “large plates” which...
Cliff J . 2023-04-16
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Very friendly and elegant place and the food was good, but not great. I think that they play a lot with sides and vegetables forgetting the main character of the plate, which could be a chicken breast or a lamb rump... The quality is very...
IlTecnologo . 2023-04-12
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Restaurant was amazing! Big shout out to Izzy who served us during our dinner! She showed good knowledge of the menu and the special offer for the week! As the Beckett is also a hotel, a special mention for Pompi and BonBon for their great...
Vale_able . 2023-04-10
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We went for Sunday lunch, booking highly recommended. Sunday lunch, what can I say, vegetables cooked perfectly with a bit of crunch. Gravy thick and tasty, the star for me was the ball of stuffing. We had an extra of cauliflower cheese. This whole meal...
pauljjj2017 . 2023-04-02
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Have always wanted to visit this restaurant and it was well worth the wait. Wonderful food,faultless staff who were welcoming, friendly and attentive throughout. The food was delicious and the presentation was excellent, such attention to detail so different and scrummy. We will definitely return...
Fliss K . 2023-03-24
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Unbelievably delicious food! Never disappoints. Great service from all staff and the food is just sooo good! We love this place. Thank you!
593mmmlauram . 2023-03-23
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Great service and food for our party of 6. The small dishes made excellent starters, and I really loved the spiced duck!
I8852OVmiked . 2023-03-21
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UNREAL FOOD !!!!!! The food was absolutely wonderful and the service was phenomenal. If you haven’t to been to becketts get there quick. The specials are divine 🔥🔥
Escape32101060343 . 2023-03-18
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We had a lovely breakfast at Becketts this morning for Mother’s Day. Our waiter Bonbon was excellent, superb service and a credit to the place! The food was delicious and high quality. The seating is lovely with nice hidden alcoves, very relaxed and chilled atmosphere...
EL3456789 . 2023-03-18
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Lovely breakfast with so many nice choices. The ambience was great, felt really comfortable and the service from Bonbon was outstanding. He was so friendly and nothing was too much trouble. He took the time to check on us while we were eating too. I...
Michelle L . 2023-03-18
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From the time we sat down to leaving we had a wonderful service. One waitress even advised my daughter about a cocktail that she was about to order as it had cream in it and the waitress said it might be a bit much before...
nantric22 . 2023-03-18
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Went for a Sunday roast sharing platter that we had seen advertised on instagram and it did not disappoint. We were met with a friendly greeting and asked if we had booked (which gladly we had as they were full) and taken straight to our...
elean0rl56 . 2023-03-14
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We had an exception sharing roast dinner at Becketts on 12th March 2023. I am a coeliac and items were either labelled or adjusted for me. Dinner & drinks for 2 = £61. Highly recommend. The quality of the food and drink was 5*
Song_Bird_Adventurer . 2023-03-12
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We really enjoyed our stay at Becketts and can thoroughly recommend it. We wanted a night away somewhere fairly close by to where we live (Brighton) and wanted to visit the Historic Dockyard to see the Mary Rose and other attractions there. The hotel is...
Kasrich . 2023-03-12
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The new menu at Becketts is awesome, always a warm welcome from the team, I am lucky to live within a few minute of this place and it just gets better, take negative reviews with a huge pinch of salt, some people don’t like change...
Eatingout95 . 2023-02-19
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Beckett’s used to be an excellent steakhouse restaurant, but is now under new management with a tapas-style sharing plates concept. Don’t call it tapas though or you’re liable to be told off by the staff… Being told off is a recurring theme. My partner and...
Trek02049459735 . 2023-02-18
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Dined on Valentine’s Day and was looking forward to a nice romantic meal. Unfortunately from the start we were made to feel rushed and unwelcome. Being told on entering they were very busy, we only had 90 minutes and to order quickly was a poor...
Joe P . 2023-02-15
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We came down to Portsmouth for the first time and stayed in the Holiday Inn opposite Beckett's and we chose Becketts as it was local, what a fantastic choice we made from the moment we stepped in we were welcomed and nothing was too much...
Loldw . 2023-02-12
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Had a lovely time here. Drink menu was good, service was excellent and the atmosphere is wonderful! I would definitely come again for a drink and would certainly try the food next time!
Squadiee . 2023-02-11
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What an incredible place- the warmest of welcomes and the most pleasant of goodbyes… staying away for business the accommodation was first class - not least the beautiful room with a huge TV! I was fortunate enough to have a table booked for dinner with...
Lucyluii . 2023-02-08
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After recently eating at Becketts, I couldn't resist the temtation of going back, There were dishes on the menu I wanted to try. This time I had the Onion Bhaji Bowl, this was excellent and came with a chipotle dip that complemented it perfecly. My...
BarryO244 . 2023-02-06
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Absolutely astounded by our experience at Becketts this afternoon. The service is outstanding and nothing is too much for any of them. The food was incredible, the menu has a lot of options and the cocktails were beautiful, reasonably priced, also. The bang bang chicken...
K4065OSsarahh . 2023-01-29
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Under new management, not sure who, companies house still says mr Parker, but definitely new team, and changes to the menu, now British European, changes to the lay out also, but everyone was very polite and attentive, the pie and mash served a little unusual...
Adventurer25868 . 2023-01-28
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I took my husband out for celebratory dinner and we stumbled on Becketts in Southsea! This has to be one of the best burgers I've ever eaten! I can honestly say that a lot of thought has gone into this burger, sweet (succulent rib meat...
Jo P . 2023-01-27
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I was welcomed at the door and taken to my table that was next to a lovely log fire ! What a fabulous start to my evening As I looked around the deco was beautiful and good quality, so far all good , I made...
8maryo . 2023-01-25
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Visited becketts for the first time in a long time and wow! Food was beyond delicious. We were worried there would be long wait times as they were very busy but service was quick and the food didn’t take too long at all, most importantly...
593mmmlauram . 2023-01-24
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I’ve been to Becketts several times with my husband and also with our family and children and it never disappoints! We were lucky enough to eat from the new menu last week and the food was incredible. I had the prawns from the small plates...
jadee289 . 2023-01-24
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What an awesome place; very understated but classy from the outside, almost feels as if you're walking through someone's front door and once inside the ambiance is just perfect. The lighting is just right and the decor is slightly rustic yet modern and the place...
Bulbag . 2023-01-23
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I couldn’t be happier. What a beautiful restaurant. I visited with my husband and we are delighted. The service was attentive from the start (even on a busy Friday evening). We both ate off the small plates menu. The bang bang chicken was mouth watering...
jodiecQ4979OD . 2023-01-21
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Oh my days! We've always loved Becketts and regularly come in for a Sunday roast but the new menu is just another level. Went for dinner on a Friday night. Was very busy and could see staff were under a bit of pressure but they...
paulmC9325QV . 2023-01-21
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We went to Becketts for breakfast, having read good reviews. Unfortunately, the service was so glacially slow that we decided to cancel it and leave. There was only one member of staff, which meant we had to wait 15 minutes before we could even give...
Alec P . 2023-01-21
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We came on Saturday and received excellent service from all the staff, food was fabulous, no too busy but a good ambience. I had the steak with peppercorn sauce, my other half had the prawn curry, both were very good. We will be back soon...
philtB4139HD . 2023-01-19
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Never been to Becketts before and have wanted to go for ages and it did not disappoint! The staff were beyond friendly, we were served by Josh and he was amazing! Beyond friendly and really knew the place and the menu inside out! All other...
Johndoe24456 . 2023-01-19
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This new special burger is something special !!! It’s affordable 👍 Big portion 👍 Absolutely delicious 🙌 You need to get this quick before it goes. Beckett is a really special place as this is where I met my girlfriend now wife and had to...
Escape32101060343 . 2023-01-19
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We visited Becketts last night for our wedding anniversary and the food was amazing. The thing that made our visit extraordinary, though, was Josh. He was incredibly attentive, knowledgeable and so friendly - an absolute asset to Becketts!
emlouh1983 . 2023-01-18
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Really nice evening, had a lovely variety of food from the small plates menu and Josh was a great host for our evening. Really reasonably priced, good food and atmosphere.
Tubelord . 2023-01-18
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Atrocious experience wouldn’t go back. Cocktails were nice and starters were but took over an hour for them to come and no apologies. The mains were awful and for the quality significantly overpriced. Real let down as was meant to be a really special celebration...
O128LFsarahr . 2023-01-15
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Fantastic place, great food and attentive staff. Had lunch with friends and couldn’t fault anything. Two of us have severe food allergies and the team made sure we were safe with our food and drink choices and went over and above in looking after us....
nikkiatkinson69 . 2023-01-14
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Wow! incredible experience from start to finish. The new menu is a delight. I shared a couple of the small plates which left my mouth watering, followed by the pot pie on the large plates menu. I have to say, the new menu is a...
U9619ERhollyc . 2023-01-12
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Visited for the first time today to treat my mum for her birthday, initial impression of staff and venue was great, lovely atmosphere and our waiter was fantastic, polite and attentive… however the food was pretty shocking especially for the price… they were only serving...
ChloeTallett . 2023-01-01
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Been meaning to visit for years but never had to chance to until recently. Don’t quite understand the hype to be honest. The food was nice but incredibly overpriced. I asked for my steak to be well done and it was still pink. I informed...
DrMeadows66UDB . 2022-12-30
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Great breakfast excellent service and top joint.No complaints all great location great staff and very comfortable
manoc779 . 2022-12-30
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Stayed for my birthday but was so cold and disappointed we couldn’t get a drink or food in the evening. Really nicely decorated. easy to find and easy to park in paid parking outside. Even though it was snowing, there was no heating on. The...
17sallyy . 2022-12-29
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Took 15 mins for drink to arrive, and another 5 mins for food. When ordering requested no eggs on either breakfasts and repeated to emphasise - one dish arrived with egg on top of avocado toast- taken away by waiter and egg merely removed leaving...
suemN7925OB . 2022-12-24
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Food was cold. My steak was tough and waiter said “that’s just how rib eye is”. Staff were rude and not at all interested in making your evening special. Overrated and not coming back. Do not see the fuss over this place. Much prefer the...
R3341LRdamiang . 2022-12-24
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Lovely hotel with a friendly atmosphere. We arrived a bit late on Sunday after a long drive and they kept the kitchen open for us to have dinner. Extremely helpful staff and a super meal. The room, although small, was clean and nicely furnished.The fact...
Gill G . 2022-12-18
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I am not normally one to complain but had such a terrible experience my mother in law had the veggie option for a roast and it took over an hour to come out when we per ordered a few days before hand , when it...
U2534FIoliviag . 2022-12-11
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Went to Becketts for Christmas dinner with family and we were pretty disappointed with the quality of the food. The food was partially cold, barely any gravy on the lamb dish and the quality of the roast potatoes were poor. Overall the dinner wasn’t as...
Njkha88 . 2022-12-10
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I must say the food was ok but certainly not worth the price! The service was poor. We had to ask for waiters to come to us multiple times even though the restaurant was very quiet even on a Friday night. My wife had the...
darrenhF2746RN . 2022-12-04
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Been going to Becketts for the last 30 years and over the last couple of years it has quite simply been sublime. My last couple of visits has been extremely poor. Food on both occasions came cold after a ridiculously long wait and even in...
robertkY7984DX . 2022-11-25
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Went for my birthday 09/04/22 and had a lovely time whilst there. The food was wonderful, atmosphere great and what would seem a very attentive server. We paid our bill left a £12 tip and went home. Around an hour after getting home we received...
alicehG1624BM . 2022-11-23
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Pretty terrible experience last Friday. Food took almost two hours from starter to main. We were warned that there may be a delay but this was beyond reason. One of our groups starter was forgotten. All the food was incredibly dry and basic fare especially...
Q7533EFpatriciak . 2022-11-15
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We visited Becketts today for a Sunday roast. We cannot recommend it enough. From the atmosphere, speed of service, staff, food and drink, everything was fantastic! The staff were helpful and attentive, food was delicious, decor is beautiful. Crème brûlée was the best dessert my...
291clarep . 2022-11-13
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I first want to say, the waiter we had was lovely and this is nothing against the front of house staff. We have been coming to Becketts now for over 5 years, for Christmas meals, date nights and bringing the parents when they visited. We...
ZJBraithwaite . 2022-11-13
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I went for Sunday breakfast and the food was unreal and the scenery around the place was superb. Staff was very accommodating and made you feel very comfortable.
felixcF9474YR . 2022-11-13
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Arrived before the kitchen shut for my birthday lunch. We first ordered drinks, as we had a prior booking from days in advance. By the time we were asked to order food it was past 3PM, (around 3:05pm) aka the kitchen closing time. Despite this...
847asikp . 2022-11-12
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Me and my friends actually had a lovely time until the end of the night when the manager excused my party of trying to steal decorations in the restaurant! Seriously?! Absolutely ridiculous. Food was fine (although my steak was quite tough so not looking forward...
181johnnyy . 2022-11-11
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1st Time Dining in Becketts. As It was recommended by some friends Not really what I expected very quiet. no atmosphere so this somewhat spoilt the evening . Could have sat at home in my dining room. The american waiter (sorry he didnt say his...
RH657 . 2022-11-08
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Couldn’t be happier following a wonderful family meal at Becketts. The roast was exquisite and the service was second to none. Already booked for next weekend! I’m usually quite fussy about a ‘home cooked roast’ however the roast potatoes hit the spot! Thank you for...
jodiecQ4979OD . 2022-11-06
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Awful visit for breakfast. Arrived at 9:30 service at first was awful until Bon Bon served us. Breakfast then came out at 11 o’clock. Most breakfast’s were cold, others were burnt and muffins rock solid couldn’t even cut into them. Complained to a member of...
laurenjadec27 . 2022-11-05
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We arrived at 9:30 and didn’t receive our drinks for around half hour, some of the drinks were incorrect or didn’t come out at all. After around 45 minutes, we had a different waiter (Bon Bon) who did his best to make our experience a...
Pturner2222 . 2022-11-05
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Firstly the waiter (American) & bar tender (Ashley) were absolutely fantastic the entire evening however, the Manager, he was awful! Arrived at 7pm. Long wait for starters to arrive at 8. Waited over an hour between starters being cleared and mains arriving at 9:20pm Ordered...
findmegoodfood . 2022-11-01
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Last time I dined here everything was absolutely sublime, staff very friendly and professional, food exceptional and the place had a real feel good factor. However, since returning......what has happened? Beckett's has always been fairly pricey, but nowadays it is an overpriced joke! Clearly everything...
Restaurantg29 . 2022-10-31
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Delicious food as always. The ribeye is my favourite! Always cooked to perfection. Fries are always freshly cooked and hot and all of the sauces are delicious. The cocktails always look n taste amazing too! We always love our monthly trips to becketts. Thank you...
593mmmlauram . 2022-10-30
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I regularly use this place for drinks and food, the staff and Manager is great, always welcoming and the food and drinks are amazing, yes it is not the cheapest but that is another reason I enjoy going there not to be surrounded by a...
Eatingout95 . 2022-10-29
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We dropped in on Becketts at zero notice and a table for two was found for us. The menu is fairly small but the food was excellently made and nicely presented. Delightful experience. Thanks to all the crew.
andy_pennington63 . 2022-10-29
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Really great waiting staff, and very helpful regards gluten free offering. Also accessible with a wheelchair, although quite bumpy as cobbles up to disabled access. Food was well cooked and presented, ambiance was lovely, and made for a pleasant evening meal.
Wendy H . 2022-10-28
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Five stars all the way! The staff were all exceptional; attentive without being invasive, personable and just aware of their diners! On a busy Saturday night the food was prompt (even given two large parties seated before us) and simply delicious!!! Cant recommend highly enough....
zoes881 . 2022-10-23
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We booked a table as we were having visitors from Scotland and they were stating in Southsea so we wanted a Sunday lunch. Read some reviews and decided Becketts would be worth a try. We were not disappointed. They were busy, always a good sign,...
AnnN226 . 2022-10-16
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Never been here before and had high expectations but left extremely disappointed. Nice building and decor but that’s about it. The food is well below average. There was no flavour and nothing was seasoned. Very shocked. One plate was sent back due to being barely...
Cruiser60368774009 . 2022-10-16
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Really great food and service. 241 cocktails before 7pm were also a nice treat. Unfortunately no option on the card reader to tip though so we left feeling a bit awkward as didn’t have cash. Definitely need to add this to the card reader!
538annieg . 2022-10-15
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Just a reflection on what was a fantastic birthday lunch at Becketts. The facility, service and quality of the food for all the 25 meals was exceptional. The fine detail of presenting the birthday cake was a joy to experience, Becketts really stepped up to...
rayw702 . 2022-10-04
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Delighted with the food, excellent service and a good atmosphere. We used the private dining room for dinner, stayed over and enjoyed breakfast. The staff are particularly impressive, friendly, committed and professional.
Trip84958 . 2022-10-02
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The roast sharer board that they do here is amazing. It’s the perfect option to have for 4 people. So tasty! Staff are also always really friendly.
paigecollett . 2022-09-23
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We walked into a buzzing Sunday afternoon service and instantly felt warmly welcomed. Had a cheeky half after being directed to our room which was comfortable and excellent value. All staff seemed not just friendly but very motivated working as a team and BonBon had...
JamesC395 . 2022-09-19
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I came in on a Sunday evening, and ordered their chicken roast. 30 mins wait on food, no problem! Except when the food came out, it was barely hot. The cauliflower cheese was not great. Beef was chewy. I then used the bathroom, it was a mess, the soap and hand cream dispensers broken. Then asked for a takeaway bag and was offered tin foil for a leftover roast? Not to mention the price £40 for two mediocre roasts? Come on?
9 Opinions
Never been met by people in a small business so annoyed to receive custom, tutted and huffed as I entered the shop, yes it was 14:45 and the shop closed at 15:00 but that’s no excuse. I ordered 2 rolls, once the filling was in the roll I stated which salad I would like in each and was told there was no salad left?? No discount offered and to make matters worse when opening the rolls outside the shop the fillings were incorrect. Another customer entered the shop behind me the staff members both rolled their eyes and gave him a dirty look, if you don’t want to be selling products until you close maybe worth advising a cut off time for rolls and food to be made. The filling in the rolls was a good portion and tasted good but wasn’t what I ordered. I won’t be returning
219 Opinions
I must remember never to go back to this place again. We’ve been before and had an enjoyable experience, but the last few times have been dreadful. We’ve walked in and sat at a vacant table, only to be shepherded back to the door rudely. Then the host then led us back to the same table. Very unnecessary. On our latest visit I ordered a Pina Colada. When it arrived I had a couple of sips and really didn’t like it. It was not creamy at all and just taste of really sweet syrup. I took it back, she offered to remake, but I didn’t another one. When my husband paid the bill they refused to remove my drink. I have never know such bad customer service over a £10 cocktail. They have lost a customer.
86 Opinions
Second oldest pub in Portsmouth and it is the highlight of the place. Breakfast was good and plentiful. The room is small with wonky electricity and plumbing,but I guess one must expect that in a 300 year old building. The wifi works well. Staff are businesslike. I wouldnt stay here again,but I'm glad I had the experience.
13 Opinions
Visited with a friend based on a recommendation for lunch and was very happy with the loaded tater tots, absolutely delicious. Great price for a good amount of food and lovely customer service, will order again soon!