Cafe W in Portsmouth

A quiet place to enjoy coffee and a snack while browsing books. The coffee is good and not overpriced, and the mini red velvet cake is delicious - not too filling or too expensive. Service is very friendly and efficient. I'm sure I will be back soon.

Lovely cafe, lovely staff, great atmosphere, what's not to like in a bookshop, and its dog friendly too. They have it just right!

Went to try out he smores hot chocolate, this was my 3rd time trying to actually buy it because other days they closed earlier or started to pre close really early so even when it was open I couldn't buy it. This time it was open had to wait in the queue for long and thete was only 1 person in front of me. The girl who served me kept rolling her eyes when someone brought back food thst was made wrong. In the end I just got a normal hot chocolate that tasted horrible. Every staff seems really stressed due to staff shortage. Never going back

Estaba comprando un libro para un viaje en tren y decidí tomar un café aquí. El café era bueno, aunque no muy caliente. Luego compré algunos sándwiches y dos rebanadas de chocolate para comer en el tren. Debo decir que la señora que sirve aquí fue absolutamente encantadora. Los sarnies ya estaban envueltos, pero ella me puso las galletas de mantequilla en una caja de comida para llevar. En la práctica, hubiera preferido una bolsa, ya que mi embalaje ya estaba apretado y tuve que meter la caja torpemente. Los sándwiches y las galletas de mantequilla eran frescos y muy sabrosos, mucho mejor que cualquier cosa que puedas obtener de un tranvía de tren. Este café es muy agradable y no estaba demasiado ocupado, por lo que proporcionó un remanso de paz en el ajetreado centro de la ciudad.

Es muy bueno entrar en este café ubicado encima de la librería. El personal es siempre muy amable y siempre hay una selección de pasteles envueltos por separado y papas fritas aptas para celíacos (sin gluten). Hay un ascensor para aquellos que lo necesitan y un montón de amplios pasillos adecuados para usuarios de sillas de ruedas. Hay sofás y mesas bajas de café, así como mesas y sillas. Hoy probé una bebida fría hecha con mango que estaba deliciosa y es bueno ver que también usan pajitas de papel.

Este café siempre está poblado pero nunca demasiado ocupado. Tal vez es un secreto oculto? El menú no es enorme, pero lo que tienen es bueno. El servicio es siempre muy amable pero también muy profesional. Además, si estás solo, ¡siempre hay mucho para leer aquí!

Well, what a lovely place to eat and drink!! It had a great atmosphere (we went there after the Costa across from the bookshop was full and had many dirty tables) I had the soya mocha (delicious, and they made it exactly how I asked) my friend had a soya coconut latte (we are both veggies) tried the cupcakes which were lush.. apparently they are vegan.. would never have known.. lovely! I even asked for 2 to take away!!! Was a lovely treat before bed! Would come back again and probably won’t bother with the Costa that’s across the road... much better service, atmosphere and products. Thankyou cafe w A+ xx

I went in to the cafe and brought a soya mocha, slice of vegan cake and two new cupcakes. the soya mocha was fine but a tad on the sweet side and that's without adding sugar. the cake looked good but way to set and no taste. well there new vegan cupcakes were disgusting. the lady had no idea the flavour which I find very embarrassing for her. took them home for me and my mom vegan partner. and oh dear. how the heck can they sell such an awful product. it's an insult to other vegan bakers. the icing was like beyond sweet. but I'm to it and our teeth felt like they were melting. the sponge just disintegrated in to almost like crumbs. and the taste was well. no words can describe what the taste was. how on earth can they think this is acceptable for a vegan cake is beyond me. awful is a nice word putting it. it's the store that is in Portsmouth near Barclays bank main shops are. I will be in this morning demanding a full refund. if they are going to sell which file vegan cakes. at least do two things. make the staff aware of what flavour they are. and price then to the worth of the cupcakes making free of charge. come to think of it. even if they were free I wouldn't personally bite in to that cupcake again. find another supplier who knows what they are doing. or has everyone's taste buds gone down the drain. After going in to make a forward compliant the manager accuses me of only posting a review due to trying to sabertarg there business and not to come back. What an awful file person she is. Same goes with what they call a vegan cupcakes. She can't take constructive feedback. Disgusted with the manager and waterstones which I will take this further.

What can I say.my 4th visit and it’s remarkable w cafe ever! Good clean cafe and good hygiene.more space for disability aswell.

Lovely relaxing place with amazing coffee and a varied menu. Plenty of vegetarian/vegan options and the food is produced locally. The staff are great too. Highly recommended :-)

Popped in on my break from work. For a read of a book and a coffee. My Flat white and Tea cake were delicious. The staff were very friendly and chatty. My barista made a great Flat white with beautiful latte art. I must confess that I hadn't heard that Costa had been taken out and Cafe W put its place. It also was not very busy whilst I was there however this was between the hours of three and four so could have very well been the calm after the storm. But I will be shouting from the roof tops of the experience I had. Will definitely be back. Keep up the good work.

Situated upstairs in Waterstones Bookshop and opened in mid 2016, this cafe offers a welcome addition to the choices in Commercial Road. Whilst the Store has opened cafes in other Cities, it does not have the "chain" feel of larger coffee shops found on the High Street and is all the better for it. Roomy, with an eclectic mix of tables and chairs interspersed with sale displays. The locally made cakes are excellent, and whilst I have yet to try the sandwich and savoury choices, they look very tempting. Friendly and efficient staff add to the experience and with very good coffee, I will continue to visit.