Gibsons Farm Shop in Dover

My husband and I frequent this cafe often, but after the last couple of visits we are having second thoughts on returning. For the last 2 times we have been in, the male waiter/barista has the most unwelcome attitude ever, he rather be chatting with the chefs than doing a proactive job, which in my experience, since I worked my way up from waiter to manager, is not rocket science, just need to have a bit of input. This guy is always dragging his feet and does little to nothing which has been noticed in more than the last 2 visits we had, and today just took the cake. The sign by the entrance had a 30 minute wait for food, with only 3 tables sat at the time, we got pointed to the lovely conservatory but all the vacant tables were dirty. We sat in front of the counter and after 10 minutes (I clocked in the time when we arrived and departed) no one came to even offer us a drink, while another lady was pacing around. We used to love coming here and I am not entirely sure I would like to come back to that kind of service, which now we know is not an isolated incident, for the looks another people have decided to speak out and I really hope this gets sorted soon or we would take our custom somewhere else.

Called in for tea and a scone on the way to Goodnestone Park. Ordered tea coffee and cheese scone and fruit scone. After order taken waitress came back to say only got plain scones left ! We opted for two toasted teacakes. Served burnt! Female member on pay desk needs customer service training, most unwelcoming. Overpriced and poor service. Would not go again.

I ordered the club sandwhich which sat on the hot plate for a good 15 minutes so when it came out the lettuce was wiltered and the crisps were hot. The man working out front was dragging his feet and just had no customer service this was on the 21.04.24 the chef kept ringing the bell to take the food which the male waitress ignored and continued to serve more people at this point the hotplate was completely full. He made it very clear he would of rather of been anywhere but there. I don't think age is an excuse as I worked in many cafes when I was younger and would of not behaved with such a bad attitude. These days going out for food is a treat and the customer service and food was extremely poor. If we do return we will will go the to the bakery.

Nice setting for the cafe, but the waitress who ‘greeted’ us was very standoffish, and seemed irritated we had dared to even enter. Not welcoming at all, food and coffee was nice enough but would rather spend money somewhere that doesn’t make me feel like an inconvenience!

I had an impromptu visit yesterday (23/03/24) to this lovely cafe with some good friends. We arrived around 14:30. We were seated in the conservatory area, which was light + bright, looking out onto a small orchard area. A clear menu presented to each of us. Lots of nice meals available with a Pie of the day, and a Soup of the day. The cafe uses locally sourced produce… some of which can be purchased onsite in the Farm Shop. Our friends had visited before and recommended the cakes, which are huge slices - they’d had the Chocolate cake recently, which was moist and light. However we chose to have a main meal each. We didn’t have room for cake on this occasion. Service was really good, all meals arrived together, piping hot + nicely presented. There is a smaller more intimate area as well as benches outside for warmer weather too. Will certainly be making a return visit soon.

Lovely setting, good selection of food, table staff unenthusiastic and reluctant to replenish condiments. Toilets filthy! Bins overflowing, Floor needs a deep clean makes we wonder if the kitchen is cared for correctly!

Rather disappointing no childs breakfast menu or smaller portions options, and couldn’t add “cheese” to my roll, which has never been a issue in the past, due to not having children menu we won’t be going back-

I dropped in with my daughter as we were passing, however, I wish we hadn’t bothered. There were no kids options on the menu for breakfast and the waitress wouldn’t accept an order for a smaller plate to be made up for her. My scrambled eggs on toast was also hugely disappointing and tasteless…I really don’t know how you can get scrambled eggs so wrong. The coffee was okay, but I’ll avoid breakfast here in the future.

Made a special journey to Wingham and decided to stop off for lunch at Gibsons. There were No vegan options, very disappointing

This was a very bad visit for breakfast. After 40 minutes of waiting we asked the young waitress if our order would be arriving soon, she went and checked but did not come back. We asked another lady who then returned with our breakfast. Two of us had the pancakes with bacon, the other had a cream tea. The pancakes and bacon were cold and the scone was hot! The scone had turned into a rock cake and was inedible. We spoke to the second lady again who apologised and agreed that the food was totally unacceptable. We did not want it replaced, this was not offered anyway, and we had been waiting for almost an hour by this time. When I went to pay for our drinks I was told that the drinks had been deducted from the bill and I only had to pay for the food. I was so shocked. I refused to pay for the food, having to explain to two different people why. I was only prepared to pay for the drinks and was made to feel so guilty and uncomfortable for that. It was very upsetting to have to argue my point whilst standing at a till with people all around me. We will not be returning.

Excellent bacon sandwich and they had HP sauce to put on it. The bacon was the proper kind and not water injected type. My coffee was spot on too.

We went for brunch which was very tasty and good value for money. They have a good selection of food. I do agree with some of the other reviews that the only thing letting it down slightly is the staff who could be friendlier and more welcoming.

Before the lockdown we used to visit regularly the staff in the cafe were lovely and friendly and the food was good. After the lockdown we tried them again and they were sadly lacking so stopped going at Christmas we were with family who said they'd been for breakfast in December and recommend we try again. It was my husbands birthday so we thought we'd give it another go and met up with friends and had breakfast we must say it was delicious my scrambled egg and salmon was cooked to perfection and the men had full English again really good. I think the only thing that was lacking is friendlier staff it doesn't cost much to smile and make people feel welcomed.

Stopped off here yesterday. Visitors to the area so haven’t been here before. We were very impressed with this Cafe & the food was absolutely delicious. We had a late breakfast, just made the cut off time. Thoroughly enjoyed our experience & even bought a few things in the wonderful farm shop. A gem of a find & will definitely return next time we are in the area.

We walked through the shop and saw the delicious cakes on offering the shop. So we decided to go into the cake and have a drink and a cake or other. After waiting 10 mins our order was taken . One of us ordered a rock bun with the drink and the other a scone. The rock bun was brought oou first and the scone 5 mins later. The rock bun was very dry. But I had to ask the waitress to take my scone away..... It was a tiny ball and looked nothing like a scone, and I have seen many scones in my time!!! Never again....... Wish I had taken a photo.....

I love the food in the cafe but it’s sooooo slow. First time we came, it was busy so we completely understood. Second time we came was near opening time and again, really slow even though we were one of the first to get here....

Had a lovely breakfast today with my Nan at Gibsons Farm shop cafe. The waitresses were really friendly and great with my dogs. The quality of the breakfast was excellent and really tasty. Great experience all round, Thank you!

Nice place to eat if you’re prepared to wait. First time we went we waited ages. We had to ask if our order was in. We gave them the benefit of the doubt so we went back a few days later. We put our order...

We stopped here for lunch with our eight year old grandson. Shown to a table then waited 20 mins watching 2 inexperienced waiting staff trying to give orders to wrong tables. We managed to order. There did not appear to be children’s options. The chosen...

On arrival we found the staff unwelcoming. We wanted 3 cream teas and something our granddaughter who is lactose intolerant but any vegan cake or biscuit would be edible, however we got a negative response to our enquiry both at the table and the counter...

Lunch time - Menu Choice - Very poor, vegans only have the choice of soup, no gluten free meals for Vegans or otherwise and it states on the menu that you "cannot adjust the menu" so if you are gluten free or vegan your buggered....

Staff were very surly & indifferent. Cashier had back to us whole time whilst trying to pay. Waitress was unfriendly and direct. Unhelpful when we wanted to put 2 unoccupied tables together for our family of just 4. Food was overpriced

We have been here before, service was slow but thought we would give it another chance, mistake!! It would be nice to be greeted with a good morning & a smile but no, just shown to table. Appreciate it takes time for a breakfast to...

On arrival, at around 12.40, we waited to be seated. Staff were walking by but didn't acknowledge us, a smile would have sufficed. We were eventually shown to a table, till no smile or word of welcome. ordered a Ploughman's and a Club Sandwich. The...

Have been there several times before but this time the service was very poor we waited 50 minutes for our food in fact people that arrived after us had eaten and there tables cleared before our simple meals were served, having said that the food...

Food was lovely in the cafe. Would have given 5 stars but the service was awful. Ran out of ploughman's which was quite shocking considering you are a farm shop. I ordered a side of chips that did not arrive. When we paid told the...

We regularly come here. Today we were told no tables in Conservatory area despite there being only 2 people sat at a table.for 4 and at least one other couple just walked straight in and through. It was so noisy in the area we were...

So disappointed today. Daughter is vegetarian and wanted a sandwich of some sort. They didn't do any sandwiches without meat. Only 2 vegetarian salads on the lunch menu. Asked if she could order from breakfast options - no. Change a sandwich to vegetarian? No. So...

Came here for lunch, was served by a lovely young lady with blonde hair who was very helpful. Ordered the pie of the day which was alright. The mash was like instant mash, hard veg and chicken in the pie was dry with gloopy sauce....

This place offers local ingredients at reasonable prices. The quality and service is great. Plenty of choices on the menu.

Arrived just after 12 noon, shown to a table and given menus which stated that lunch didn't start till 12:30 but cooked breakfasts were available up to 12:30. Waited over 10 minutes before we could attract the attention of the only one waitress on duty....

We tried to order some panini at 12.15pm and were surprised to be told they don't start lunch till 12.30pm. Scones were purchased instead, interestingly served warmed up. At a time when so many businesses are facing tough times a bit more flexibility on serving...

I have never seen so many staff who are so disinterested and unenthusiastic. 45 mins to take our order. Enquired what the soup of the day was. “I think it’s tomato” Enquired what the pie of the day was. “I think it’s steak” Tea served...

I visited for the first time this week. The shop is amazing and the cafe is good too. I had the soup which was delicious and there were gluten free options . Helpful efficient staff. Perplexed by the recent reviews.

Well I'd like to say that the food was lovely but sadly we didn't get that opportunity. Although we've eaten here before and it was lovely, this time was just disgusting service on a whole new level. Having phoned the day before we were seated...

We’ve visited several times for breakfast so the staff probably recognise us. However, this week we visited and on entry had menus thrust into our hands and told to sit anywhere - which we did. It was 12.05 - plenty of time for brekky which...

Unfriendly -food awful -service mediocre at best -how can you mess up a club sandwich Bought slice cake to take home - dry tasteless - Go to Preston Garden Centre up the road 100% better

We have been visiting here for over 3 years and was a favourite weekend outing. However we have seen a big change this year for the worse. Back during the summer both my kids were served sausage sandwiches with mouldy bread, when the issue was...

Pleasant festive feeling rendezvous! Fantastic range of good quality foods available however it is on the pricey side. Was a lovely private, quiet atmosphere for an overdue catch up with a friend though! The farm shop is also worth a good scran!

Three of us decided to have lunch in the cafe. A pleasant place to sit and busy on a Tuesday lunchtime. I ordered the sausage and red onion panini. The bread was hard like rock and so difficult to eat. No soft inner just a...

Visited for lunch and ordered ham,egg and chips. The chips were hot but the fried eggs were cold, alongside the ham. For £12. It should be difficult to get ham, egg and chips right, should it? And no interest in my feedback (no attempt to...

Used to enjoy Breakfast at Gibsons. New menu (post covid )and it was really disappointing. Happy to pay the increase in prices but the taste of the breakfast and value for money wasn’t great. The breakfasts are now much smaller (see size of butter portion...

I will start with the positives. Lovely setting. Tasty sausage sandwich. Nice latte. Reasonably priced. However, there is a SERIOUS lack of anything for vegans. They will not accept any amendments or changes to their menu. Nothing for kids. And our two vegan children had...

Don't visit. This cafe was once an amazing little hidden gem, but th last two times we've been it's been awful. Today we were left waiting for over 20 mins for our order to be taken, and over 20 mins before our drinks even arrived...

It was with great excitement that we returned for a Gibsons breakfast today, out first visit post covid closure. Sadly our experience lacked everything we remembered Gibsons for and fell below par on all accounts. Firstly, we sat at a table that had been wiped...

The farm shop is stunning. We went to the cafe had lovely drinks with very good and friendly service.

After a while off of trip adviser today I have been given reason to come back by Gibsons Farm Shop Cafe... it is terrible!We arrived at about 1215 today... a table of 4 adults and 2 children, both approaching 1. We popped in to feed the little ones and grab a quick snack.The cafe was about 60% full. Noone acknowledged our existence when we entered so we found ourselves a table in the conservatory near the back (what a mistake).No menus on the table so had to go and ask and was given a sheet of paper containing details of no hot food, only premade snacks and drinks. When asked if there was any hot food we were told they could warm up (microwave) what we ordered. All food was already made and on display at the check out. Great zero prep time on orders, service would be quick I thought. Wrong.Each table was numbered so we attempted to order at the check out... we were told table service only. After another 15 minutes passed and having seen 3 other tables have their order taken, all of whom arrived after us we gave up and left, 25 minutes later, without as much as a hello on a day when it was not really busy, there was plenty of staff and no hot food was being served. We were the second table to leave due to lack of service. I was even put off going to the shop, which sells very nice produce.I recall a time when the breakfast here was amongst the best around here. Gibsons cafe is now in an area where they are not the only place around. In future I will be going to Mama Feelgoods, Tadpole Tearooms or especially The Independent Pedlar

My friend and I have got into the habit of calling in here for coffee after our forays into Tilmanstone Car Boot Sale. And a very pleasant habit it is too... Lovely coffee, and a bright area to sit - a couple of outdoor tables with apple tress - I assume - all around.We usually have scones - and being connoisseurs of sconery, we consider them excellent! This week, in a feat of daring, I had a pain au chocolat, a great beast of a bun, as it were - and that was delicious. All the other food looks lovely. Prices compare favourably with places in town. Look forward to our next visit!

Bad. I went with 2 friends. I had Scotch eggs. So dry I could swallow. My friend had sausage roll and couldn't eat it. My friend had a cake and had to leave it. And the rock cakes were made of real rocks. Only other thing on the menu was quiche I am glad I didn't try that. I was so disappointed that I didn't even do any shopping and went home to get some gaviscon.Never again will I go there.

sells the most wonderfull bread in wingham very good value and easy to find.. the only place worth going in wingam really,

The person on check out today is so difficult and argumentative.....I went to buy some little bits and wood, I asked for some wood you have to bring it through the shop there’s big signs telling you that!! The shops not busy so you can go and get it!! Big signs A4 at least 3 meters away from anything you would look at.. and shop not busy means I can’t be bothered... maybe I can’t anymore considering ins a 20 min drive from home.....

We were charged £2.49 for a child’s babycino - a small cup of steamed milk. Most establishments offer these gratis, at least when you buy other hot drinks for adults.

At the moment the cafe is closed, due to the pandemic. I use the farm shop once or twice a week. There is a good car park. Lovely fresh veg and fruit. Staff helpful. There is a deli and butchers but as a vegetarian I can’t comment on the meat. There is a small groceries area and plants and pots. Also cards. Well worth a visit.

Great store with good range of products. Very good florist on site. Very happy we have this shop so near Wingham but for Gods sake sort the wretched car park out. Its a disgrace.

Lovely and bright conservatory area for dining. Atmosphere was also good. Food was alright. Three of us had the garlic and herb lamb steak. Not what I expected. The lamb steak was a good size but not that tasty. I don't think the steak was marinated, it just had very watery garlic and herb gravy poured over the top. The service was slow and not once did anyone check if everything was alright. Took a while to get attention for the bill

I asked the waitress if I could have my breakfast without toast, she said no, no changes are to be made. I said could you just ask the chef, as I don’t want to eat bread (currently investigating whether I am allergic to it or not) The chef came to the table and said “what’s the problem” I said please could I just have my breakfast without toast. He said no. Which is TOTALLY ridiculous!!!It got a bit heated between all of us as we just could not understand the stupidity of forcing me to have a piece of toast. I understand if the cafe was very busy but there was us and one other in there. Plus it would have taken him longer to toast some bread and put it on my plate. My dad said “I understand I get it I get it, when it’s busy I understand” the chef walked off and said if you don’t want to listen I’m not talking. Which was totally stupid. My dad was agreeing with him!! He then walked back to the table and said “if you want to go outside let’s go outside” NEVER AGAIN!!!! Plus over priced!!!!! TOTALLY RUDE!!!!!!! We have a local AIRBNB which is occupied 360 days of the year. all of my guests are directed to this place for breakfast. I’m in shock! All over a piece of toast.

Walked out , simply because the chef insisted that we had to have the toast with the scrambled eggs, which we didn’t want . !, what happened to customer satisfaction , or let’s try and please the customer?.Staff are like robots “ not allowed “ set menu! Btw . It was early and only 2 other people in there . The cook presented himself with an aggressive “what is your problem “ He then offered my husband outside . Shocking customer relations .Will not be going back ever and nor will I recommend my guests. . It’s also very expensive. .

Me and my other half came here for our valentines day meal, and it was lovely! Chilli jam was too die for, and the chips were all crispy!! And the beef itself was really tasty!! My other half had a double stack burger (I am sorry I cannot remember the name) but I other half sang praises of his meal too. We also brought sausages from the farm shop, and we are very excited to try them!! They have a delicious looking array of cakes (vegan ones too) Something for everyone We will defo be back Gibsons, thank you!

I went here with my family the day after Boxing Day and was looking forward to a nice breakfast. The waiting staff were very friendly but the food took a long while to arrive once we’d ordered, granted it was busy but the wait seemed excessive.I ordered the vegetarian breakfast and on arrival I could tell that the poached eggs were well over done and like rubber, the granary toast was in fact white toast and the tomatoes had barely been warmed through and were quite bitter.We were sat very close to the pass, and all through our meal the man working there could be heard swearing at staff in the kitchen, even dropping the ‘C bomb’ once.I won’t be hurrying back there.

First time I've eaten here have to say really tasty breakfast using local produce, I'll be sure to return. Service was very good,.

Under staffed and staff lacking experience. Slow service and grubby conservatory area, the actual farm shop is quite nice but wouldnt recommend for a lunch visit. Basic menu.

The quality of produce & service is generally of a good standard hence why it was a natural choice for Christmas Eve breakfast. With 14 members of family traveling from across the county to spend time together before the big day it seemed a natural choice.We checked in September if we needed to book & was to told categorically that we couldn't & that it was first come, first served from 09:00. When we arrived at 08:50 we were bemused that the cafe was full & the empty tables were "reserved".The lady running the cafe was very nice & had obviously been placed in an awkward position having to turn folk away as management had decided to make private reservations after all.So there we were sat in the car park attempting to find somewhere else to go.You lost custom in the cafe & further from the produce in store & top up gifts.There are other vendors available in the area & I'd suggest that you consider these, as it is clear that Gibson's do not value repeat business or brand loyalty!!

We come here often as we live close by. The food here is great but unfortunately the service does not function well at all. When the cafe gets busy the drinks always come after the food (often after you’ve finished eating). Management needs to organise the staff better to ensure there are sufficient waitresses working at busy periods. The staff are very young and there needs to be someone managing the service side of things.

Loved Gibsons. Great shop with products straight from the farm. All fresh and regional. Worth a visit. The hardest part is to try to not buy the entire shop. Look at their own brand of chutneys and sauces. Yum!

We’ve been coming here for years, when it used to be a small cafe. The whole building including the cafe has got a lot larger and I am afraid that quality has got worse. Food used to be very high quality, cooked very well. Now it seems little care goes into it but prices are still high.

I have been here a few times recently taking my guests. The food has always been very good although depending on time of day there may be quite a wait (25 minutes last time we went last week, 11am).

Over an hour for two bowls of soup! We were intending to follow it with cake and coffee but gave up waiting. Only to find the staff standing around in the kitchen while people sat waiting to order. Never again.

Have been before and had excellent service and food. Today - not so good. One member of staff was asked for information re the menu and never returned after saying she was going to find out the answer. Tap water for the table took 25 minutes to arrive and then only one glass made it to the table. My cheese and chutney sandwich arrived with out cheese and then when it was replaced I think the cheese was hiding somewhere as there was so little of it! As well as this the staff attitude when I was paying was dismal. No please or thank you, no asking if everything was ok. It was very much give us your money and bye. I won’t be back for a long time.

We’re regular customers at Gibson’s, the farm shop is lovely & the café is lovely. It’s light & airy with great service & quality of food. Breakfasts are amazing, however a shame they’re not served all day, as are the scones cakes & coffees. The service however is quite poor. Older lady is miserable & is incapable of clearing tables (always walks past empty handed). We were not given cutlery with our food, instead we had used cutlery on the side of the table, we were given the wrong panini which was changed & lots of uncleared tables. Understaffed - yes but also training must take place on how to serve at a cafe. Staff are holding the place back & this is from a regular customer, so please, take the advice.

The service took forever and the staff is all over the place. The older lady serving needs to stay away from people as her manner is rude and offensive. The lunch took 45 min to arrive and they even got my order wrong. It could be so good! However, they need to invest in staff that deliver fabulous customer service. Not going again!

What a wonderful place to visit. Surrounded by local produce for sale on shop and a fab cafe with a fantastic menu. Very tasty

I took the family for a birthday lunch and was totally delighted. Home made delicious food in a friendly farmshop environment. Plenty of space and a variety of excellent dishes all tastes available. Top quality. We will return.

Have visited Gibson twice in the last month or so, arriving mid morning. On both occasions its quite clear that some of the food has been sat around for quite a while and is a little tough, the bacon etc. The hungry farmer breakfast is not what it was. On our last visit, all i could hear whilst eating was a chef complaining about a complaint from another customer... So much so, I was deterred from pointing out the tough bacon and burnt toast we were served. Not the most relaxing atmosphere on that occasion.

Really lovely food so much of it ..I had quiche and salad gorgeous..joe had salt beef sandwich he loved it ..very good plus you have a farm shop attached so brilliant ..good choice of food ..only negative chef/assistant bit loud talking to his mates but hey otherwise excellent

I recently visited this establishment for breakfast and we sat and waited for around 15 minutes. After that we were told that the kitchen would no longer be taking any more orders as they were so far behind on their tickets. They clearly can’t cope with the extended restaurant with the tiny kitchen. I was very disappointed and won’t be returning.

Obvious that the small kitchen cannot keep up with the demands of the restaurant. Terribly disappointed as we had to leave after being told service had stopped this morning due to the kitchen being so behind.

We visited Gibson’s today for the first time in ages. The eating area is expanded but the good news ends there. The kitchen clearly cannot cope with the increased covers. After being given menus after about 15 minutes the waitress informed us that the chef couldn’t cope and it could be at least half an hour before any more orders were taken. We left and won’t be returning.

Lovely farm shop in a beautiful area. Cafe food is great, can recommend eating there. Daughter's comment 'best burger I have ever had'. Have a good range of products in the shop, never been disappointed with their fresh produce, from meat, cheese, pastries and vegetables along with all the other items they have. Brought a bag of food to feed the sheep, what a great thing to offer, we had a lovely time feeding the sheep, they made as laugh with their behavior, they are very gentle, would recommend sheep feeding, eating in cafe and having a look/buying from the shop. Staff friendly, will be going back.

Lovely spot and interesting and varied menu

Gibsons has been very good in the past, but has gone downhill in recent months. Service is slo, the food and coffees not good enough and the current Chef has got an attitude problem. He is very rude and I won't go back. There are plenty of betters places out there.

Visited this place today for lunch. Portions are big but food is very good. Service was excellent and a nice setting. Would definitely recommend

Had lunch here mid week wow chicken and bacon pie with fresh veg and chips lovely large portion very well cook chips were dry and not greasy, my wife had the chicken Cesar salad and it had whole chicken breasts in it, would thoroughly recommend this place to anyone!!!!

Great spot for a hearty breakfast and lunch. Nearly always busy. Great local produce. Farm shop is excellent too.

What a pleasant surprise good service, great portions fresh veg, chips and new potatoes, had the roast chicken and leek pie, wtf, it was ace good wedge, deep and full of freshly cooked bird, visable leeks, it was just tasty, fullsome,, hot and fresh, best pie I've eaten outside my own,

The last two visits the breakfast has been over cooked, pan cakes came out black, it’s really gone down hill in the last few months.

Went here for breakfast and I can say won’t ever be going back was all dry looks like it had been sitting there hours, Only went here because my favourite place Tadpoles was closed, which cook it fresh! Very disappointed

We have been visiting Gibson's for years, even when it was a shed. We loved going there but for the last two or three times it's been disappointing. Today was the last straw. After being seated a waitress came over and kindly offered to get drinks while we looked at the menu, another girl came with our drinks and we said what we wanted. Oh no they have stopped service food/breakfast now. Hang on we would have ordered When we ordered drinks if we had known. Sorry nothing we can do. We said but it's only a few minutes and if we knew we wouldn't have ordered drinks. The waitress went spoke to chef who shouted he could do bacon rolls. But so aggressively we chose to refuse. The waitress did say she'd take our drinks away but both thirsty and needing to decide what to do, we declined, but the latte was very very weak and the tea even in the pot very weak too.

We have been to Gibsons a few times over the years and it's never been that good but we thought we would give it one more go how we wish we hadn't,arrived to find a vacant table waitress came over to take our drinks order but 2 of the drinks came out wrong although this was rectified straight away,ordered our food waited about 20 minutes which was fine but when it arrived quite frankly I wish it hadn't it was shocking the sausages were hard and had no taste at all,the bacon was burnt,the scrambled egg was like rubber,hash browns were soggy and the toast was burnt and cold,we informed the waitress who went and spoke to the chef who basically said what do they want me to do about it,how about cook and serve us an edible breakfast that would be a good start wouldn't it?we left our food paid the bill and went somewhere else.

Visited Gibson's café many times but felt the need to write in as I have seen some very unfair negative comments on here. To begin with the food is cooked fresh and is always piping hot and plentiful, lovely quality ingredient's and very good value for money. On our visit yesterday the café was very busy and we were served very quickly, the waitress did explain that they were short staffed and there would be a longer than normal wait. We received our drinks after about 20 mins which is longer than usual for Gibsons but not the end of the world and the food about 10 mins later. The table next to us were a family of 4 who repeatedly complained and spoke or rather barked like dogs to the staff appallingly, complaining about everything. Despite the complaints they ate all there food .... Surprise surprise! Even at the till the mother made herself look ridiculous again by speaking so badly to a lovely member of staff and reduced her to tears. I have to say despite them being rushed off their feet the level of Customer service from the staff was impeccable and consistent, the staff area credit to Gibsons they really are. Well done Gibson's, but please get a few more staff to relieve the pressure of your little lovelies' you already have there.

Gibsons's Farm Shop cafe used to be THE place to go locally for a really good breakfast or brunch; but there seem to have been some changes over the last six months or so and standards have dropped significantly.

We discovered this lovely farm shop and cafe by chance after looking around the shop we had lunch in the cafe which didn't disappoint we opted for a sandwich which came on fresh thicksliced bread the fillings were delicious also accompanied by a largesalad and crisps very good value for money will definitely return in the future

Arrived late morning to a polite happy greeting from the waitress - good start . We asked if we could have 2 poached eggs 2 sausages, 2 bacon , the waitress looked scared about asking this question in the kitchen but agreed to try . Received a flat no . Ok , lets compromise , can we have 2 farmhouse breakfast please but - no parsley on the breakfast thank you - I am paying for the food and I do not think my english breakfast needs or requires herbs .

Service was excellent and the food was really good except the blue cheese on the stuffed mushrooms . Blue cheese is a very strong cheese you could put less on them as it over powers everything couldn't taste the mushrooms I still enjoyed it but you could save money by not putting so much on. Other then that it was really good thank you :)

We have visited this cafe many times over the years but since there has been a change of staff in the last year or so the service has been getting worse.

I have just had my first ever meal here. I went for the greedy option - a huge breakfast! The quality (and amount) was excellent. And as a bonus; the staff were efficient, friendly and welcoming. I’ll certainly be back!

Popped in for a quick breakfast bite en route to Canterbury. Service was slow..we eventually ordered two sausage sandwiches and cappuccinos. The sandwiches arrived quickly, before the coffee and the sausages were tepid. We sent them back and were promised replacements. These arrived and unfortunately they weren't much hotter. Things seem to be precooked here and kept warm on the counter...

This was my first visit to Gibsons. Meal was nice and came fairly fast ( we had pre booked ) The portions were very large, although I did not have chips everyone was saying how nice they were. My Lasagne was ok, tho not a lot of taste, it came with a small salad and Garlic toasted bread. I was nearly put off going by the negative remarks on some reviews - but generally speaking this was a pleasant meal

Decided to have lunch at Gibsons. Not our first visit. There was a few empty tables with dirty crocs on. We sat down, had a long wait until our order was taken. Waited a further 15 mins without drinks, went to the counter to ask. Was told quite briskly that is was just coming. Not the case. We were on the verge of leaving when the drinks arrived, just tea and a coke, nothing out of the ordinary. The food came out soon after, which was it's usual good standard. From where I sat I could see in the kitchen, the staff were not only waiting on tables but having to do the washing up inbetween. Clearly not enough staff on duty. It's a shame as the restaurant was not that busy but I didn't leave a tip. Disappointed.

Reading some of the reviews makes me wonder what people expect. My wife and I go to Gibsons because of the farm shop which has largely local produce and everything is of high quality. It would be invidious of me to pick out any particular area but the fresh meat is excellent as are the pre-prepared frozen meals. About every other visit we will eat in the cafe and that is what it is a very nice cafe with, considering the quality, reasonable prices. It can get suddenly swamped by regular visitors arriving for lunch and this can result in a little delay but we have never been disappointed with the food.

Food is always great and the staff are lovely and hard working- shame some people don’t appreciate how much they do , all day on there feet - anyway the food and place is top draw - well done