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4.5

Based on 156 opinions finded in 4 websites

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Nº 173 in 444 in Dover

Nº 49 of 119 Other cuisines in Dover

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffeecheese

comment_iconOpinions

Nice coffee with friendly staff 👌

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Richard Daniels . 2024-10-18

MORE AT Google

Delivered someone else’s order when I pointed that out driver not interested he said it’s what Costa delivered so now no lunch, I have to go through the complaint system again where I have to prove I have someone else’s order, the stuff delivered I’m highly allergic to so good job I didn’t open!! & now no lunch for me or my disabled mum, absolutely shocking service

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Tina . 2024-09-26

MORE AT Just Eat

Not delivered to me. Order shows delivered but I have not received it, I tipped the courier as well which feels extra insulting

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James . 2024-09-07

MORE AT Just Eat

2 drinks. 1 wrong again! It is decaf and whipped not caffiene and light whip! 9 out of 10 times something ordered is wrong! Justeat do not like to compensate. No way to contact stores to speak to someone as no phones!

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Diana . 2024-08-19

MORE AT Just Eat

Excellent. This Costa knows how to fulfill an order correctly. They also make my Frappe perfectly! With the correct whipped cream! Delivery was excellent too. The guy even asked for the code. That's a first. I'm very impressed with the service today

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Diana . 2024-08-15

MORE AT Just Eat

Both of our fudge brownie frappe mochas were wrong. Wrong creams, No ice, No coffee. The delivery driver was rude as I said he didn't ask me for the code, he shouted at me saying the code was in the bag! What is the point of being given a code? =(

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Diana . 2024-08-07

MORE AT Just Eat

I decided to have my first Chai Latte this morning. I am a died in the wool latte drinker, and was reluctant to change. I asked the staff to read the ingredients to me and boy was I surprised the Chai latte tasted like Christmas. I loved it and I’ll be coming back for more. I had to have a ham and cheese toastie to go with it theirs are the best in the world. The COSTA staff no matter where I go around the world are very friendly and lovely and helpful.

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Wendy Mills . 2024-08-06

MORE AT Google

Amazing. Love the Fudge Brownie Frappe Mocha. Thank you.

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Diana . 2024-07-22

MORE AT Just Eat

Excellent quality food. Excellent delivery too

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Diana . 2024-07-19

MORE AT Just Eat

Amazing Chocolate Fudge Brownie Frappé Mocha. So so good!

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Im . 2024-07-17

MORE AT Just Eat

Costa was all delicious and perfect, delivery driver was awesome but I’m still annoyed with Just eta as a company for not actually refunding me previously and then saying they had but they still haven’t and then I stupidly spent £60 on “fish & chips” which was awful and applied for a refund and been ignored but I really wanted Costa so I am a victim if my own laziness

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Joanna . 2024-07-01

MORE AT Just Eat

Great, very friendly delivery driver!

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Anneleen . 2024-06-29

MORE AT Just Eat

The driver turned up to give me my food but it wasn’t the costa I had ordered, I said that’s not mine & he said oh I’ve given your order to someone else, I’ll try get it back but he hasn’t returned so I’ve had no lunch & been charged

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Tina . 2024-06-11

MORE AT Just Eat

Food was disgusting, but coffees was lovely.

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Donna . 2024-06-10

MORE AT Just Eat

Lid not on hot chocolate foord ruined and drinks ruined as all leaked

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Sally . 2024-06-07

MORE AT Just Eat

all 3 drinks tasted funny and only half cup full ... none of us drank the drinks .. complete waste of money

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Jemma . 2024-06-04

MORE AT Just Eat

Excellent. I don't do Sundays without my Costa coffee =)

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Im . 2024-06-02

MORE AT Just Eat

It's a Costa, however the staff were very friendly

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shaun hitchen . 2024-05-08

MORE AT Google

There was no cookie in my order, please refund me £3 is extortionate to forget to put it in

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Ellie . 2024-04-29

MORE AT Just Eat

A nice place to visit for a quick coffee, friendly staff and good selection of cakes available

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Gillian Mayhew de Lima . 2024-04-19

MORE AT Google

Great place to meet friends and family. Staff, very friendly and helpful. O, yes the Coffee was good too.

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Michael Wood . 2024-04-10

MORE AT Google

The Kit Kat hot chocolate appears to have bits floaty in it. According to the menu it should have light whip and bits of wafer, but the wafer bits are just floating in the hot chocolate and created a rather disgusting texture. There also was no small Kit Kat chocolate with the order.

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Rachel . 2024-04-04

MORE AT Just Eat

Worth the wait. I love Costa Flat White.

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Philip . 2024-04-03

MORE AT Just Eat

Order came very late and then missing 2/3 items. Very disappointed.

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Megan . 2024-03-26

MORE AT Just Eat

Where would Civilisation be without Costa Flat White and a driver who's always happy and smiling.Costa have the best drivers.

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Philip . 2024-03-19

MORE AT Just Eat

Had to cancel the 1st order as it was over an hour late, second order came uncooked/cold and late by 40mins too. Very disappointed.

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Christine . 2024-03-18

MORE AT Just Eat

Brilliant. Quickly delivered. Today's driver is ALWAYS on time. Great service.

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Philip . 2024-03-13

MORE AT Just Eat

Friendly staff, great coffee and nice atmosphere.

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Ryan Matthew . 2024-03-10

MORE AT Google

Excellent, love their Flat White.

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Philip . 2024-03-09

MORE AT Just Eat

Great breakfast, great coffee and Costa have the best drivers-always cheery in the mornings.

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Philip . 2024-02-19

MORE AT Just Eat

The toppings on top of the coffees completely collapsed as they must have been waiting around for a very long time. The coffee wasn't hot but warm. The restaurant are always great so the rating is a reflection of the waiting time. Also very confusing my order was out for delivery the driver disappeared from the map then reappeared over 10 mins later pretty much in a different area. Can only assume another order was delivered in between?

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Ashley . 2024-02-14

MORE AT Just Eat

food and drink arrived hot and fresh. Delivery guy was polite and on time.

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Christine . 2024-02-01

MORE AT Just Eat

Piping hot coffee and fresh wraps. Will definitely order again.

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Kate . 2024-01-30

MORE AT Just Eat

Perfect breakfast delivered bang on time.

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Philip . 2024-01-26

MORE AT Just Eat

Great food, delivered hot and very tasty.

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Philip . 2024-01-18

MORE AT Just Eat

Excellent breakfast, delivered hot and bang on time/

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Philip . 2024-01-15

MORE AT Just Eat

Arrived late and missing items. Chocolate twist did not turn up

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Sarah . 2024-01-14

MORE AT Just Eat

Great food GREAT coffee, best I've ever tasted.

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Philip . 2024-01-14

MORE AT Just Eat

I love Costa Flat Whites, wraps and just-amazing carrot cake all delivered fresh and tasty by good drivers who can follow directions and don't get lost.

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Philip . 2024-01-11

MORE AT Just Eat

Driver smiled, arrived quickly and on time, food was hot, drink was hot, no spills well packaged

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Sophie . 2024-01-11

MORE AT Just Eat

Perfect Costa Flat Whites are the best.

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Philip . 2024-01-04

MORE AT Just Eat

Great food, Costa know how to keep their food hot and tasty. Best Flat Whites I've ever had. Delivered, bang on time/ by friendly driver. Great breakfast.

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Philip . 2024-01-03

MORE AT Just Eat

REALLY REALLY TASTY PANINI AND THE BEST CARROT CAKE I'VE EVER TASTED. LOVED IT!

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Philip . 2023-12-28

MORE AT Just Eat

Arrived nice and hot. Beautiful taste of Christmas.

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Philip . 2023-12-13

MORE AT Just Eat

delivery time changed by 30mins when arrived all was cold ended up have to microwave my coffee and put panni in my toastie maker to warm all back up. Didnt pay nearly £20 for my warm food to arrive cold.

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Charlotte . 2023-12-05

MORE AT Just Eat

Drinks where Luke warm at best. Drank my coffee in one.

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Darren . 2023-11-28

MORE AT Just Eat

My after eight hot chocolate was cold the moment it arrived

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Alex . 2023-11-28

MORE AT Just Eat

Was nice food just very overpriced, £4.60 for a bacon bap that had one piece of bacon in it. Nearly £5 for a thin slice of cake. Nothing special, like I say, it’s nice food and drink but very overpriced for what you actually get.

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Jordan . 2023-11-20

MORE AT Just Eat

Delivery driver was rude and just left bag on floor at my door and walked off

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Kirsty . 2023-11-03

MORE AT Just Eat

The food and the drink were piping hot and the quality was the same as if I'd been in the shop.

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Luke . 2023-10-28

MORE AT Just Eat

I have been given the wrong order

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Lana . 2023-09-29

MORE AT Just Eat

Disgusting!!!! Absolutely freezing!!

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Harley . 2023-09-23

MORE AT Just Eat

Popped in before a hospital appointment sitting near the door I was amazed at staff who not only knew peoples names but their orders they opened doors for customers in wheelchairs and helped elderly get settled They were not only good at their jobs but were so happy serving and helping people, will definitely use this cafe again. Just refreshing to see a place run in such a positive way oh and lovely coffee .

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Romanysinclair . 2023-09-18

MORE AT TripAdvisor

Food quality was shocking, drinks completely melted with the lids not attached, bread is soggy and we are missing an item.

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Tilly . 2023-09-12

MORE AT Just Eat

Unfortunately the oat milk wasn't oat milk

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Lucy . 2023-09-05

MORE AT Just Eat

Food arrived stone cold, hard and chewy. Toasted on one side and not the other. Would not order from here again.

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Charlotte . 2023-08-28

MORE AT Just Eat

Marshmellow came melted and stale

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Tracy . 2023-08-25

MORE AT Just Eat

Here it was possible to get a great coffee and some lovely sandwiches. It was only a little breezy since the outlet of the a/c was everywhere.

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HeinBloed . 2023-08-17

MORE AT TripAdvisor

Food was good, unfortunately over half the drink ended up in the bottom of the bag so I couldn't enjoy it very much and ended up with lots of clean up.

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Amber . 2023-08-08

MORE AT Just Eat

Bubble tea balls had burst in the bottom of my drink. So was all slush. Tainted the drink badly.

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Lauren . 2023-07-23

MORE AT Just Eat

I have now ordered large latte three times (because as a carer i am housebound for much of the time). Every time i have written into the order notes that ONE shot ONLY please because i can't take strong coffee. Every time this is ignored/not noted and i get bitter strong latte. No more Costa :(

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joan . 2023-07-18

MORE AT Just Eat

Food was cold and rock solid. Awaiting support to issue refund

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victoria . 2023-07-13

MORE AT Just Eat

No stars as food was a mess and had to send it away. Not costa shop itself as they were very helpful. The driver wanted to leave the mess with us. Complained as not hygienic as drinks were running down his leg!!!! Doesnt deserve any stars byt had to give 1!!

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Claire . 2023-07-08

MORE AT Just Eat

Still not here even though it says delivered, ordered for 9:40 because I have work now 10:10 and got to go to work starving, joke.

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Emily . 2023-07-02

MORE AT Just Eat

Nice coffee staff are helpful and like everywhere these days quite expensive.

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Leslie Barwick . 2023-06-20

MORE AT Google

A very warm welcome from the staff. Interesting value for money and very good products. A strategic place for a bathroom break! I recommend it.

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Jamel Brahami . 2023-06-20

MORE AT Google

Costa, like most of its places, always seems understuffed for how busy it always is

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Richard Russell . 2023-06-15

MORE AT Google

Such a friendly and professional atmosphere

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Raymond Power . 2023-06-12

MORE AT Google

Don't normally go here but I was getting an "too good to go" bag staff were friendly, there were plenty of seats at the time of my visit.

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Steven Biggs . 2023-06-11

MORE AT Google

Ordered at 16:38…. Arrived at 18:03… said it would arrive at 17:10..

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Kiera . 2023-06-07

MORE AT Just Eat

Great service and coffee. Only one thing, they only have one member of staff 8.30 to 9 at weekends so sometimes a queue.

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Alan Griffiths . 2023-05-28

MORE AT Google

Good range of light bites and snacks. Coffee as you'd expect, staff nice.

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Ricky Baker . 2023-05-21

MORE AT Google

Always friendly staff. Great tasting hot chocolate

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lucy k . 2023-05-10

MORE AT Google

Good and drinks were good but the bags were staples together shut and I cut my finger on a staple that was just randomly poking out

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Megan . 2023-04-29

MORE AT Just Eat

It's a Costa, serves coffee & for me the first place I ever had non-instant coffee so my standards are pretty basic when it comes to coffee. I used to think those bottles of Camp Coffee were the real thing. And BTW, it's not called Costa for nothing - if you come here, it's gonna cost'ya

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Steve Blake . 2023-04-29

MORE AT Google

It's changed quite a bit since first opening But still great coffee and still great service. I had a lovely sausage bap today.

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jason oliver . 2023-04-27

MORE AT Google

This has got to be the worst food I've ordered ever on Just Eat ...disgusting food barely edible....

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Yemi . 2023-04-23

MORE AT Just Eat

Cakes were ruined due to being in the same bag as the toasties.

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Joseph . 2023-04-07

MORE AT Just Eat

Missing the marshmallows bacon was disgusting cold rubbery the roll was far too chewy disappointing

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Kelly . 2023-04-06

MORE AT Just Eat

Kitkat Mocha did not come with kitkat bunny.

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Drew . 2023-04-02

MORE AT Just Eat

It might of been delivered but not to me

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Karl . 2023-04-01

MORE AT Just Eat

The drinks leaked all over the bag and on the poor delivery man. Half the drinks were wasted

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Leanne . 2023-03-18

MORE AT Just Eat

Not happy that the driver was smoking in his car with my order in the back and the bag was open on back seat I can smell smoke on my cup 🤢

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Jackie . 2023-03-17

MORE AT Just Eat

Toilet was dirty and urine all-over the seat and floor. Staff not overly friendly, no one cracked a smile.

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Michelle Burns . 2023-03-14

MORE AT Google

driver was going around and around .phoned 5 times.. evertyhing is cold... horrible,.

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Sandra . 2023-03-10

MORE AT Just Eat

Ideal stop off for a quick, (or slow), coffee. Can always rely on a decent drink at any Costa coffee shop. I will always choose Costa over others...

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Alwyn John Conway . 2023-03-03

MORE AT Google

Pleasant surroundings, friendly staff

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Alan McGurk . 2023-02-21

MORE AT Google

Simply the best coffee shop around for Costa.

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aaron Follett . 2023-02-19

MORE AT Google

Costa always good, very limited gluten free options but amazing coffee as always.b

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Debbie Crawford . 2023-02-17

MORE AT Google

One of the cleaner Costa coffees in the area, efficient service and clean

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Luke Shaw . 2023-02-12

MORE AT Google

The delivery driver was very polite and enthusiastic when I opened the door which is a nice surprise.

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Sabrina . 2023-02-03

MORE AT Just Eat

One of the less inviting outlets, only really saved by the staff! The fiat white I had today was terrible and way over heated. I only went here to kill 20 minutes and wished I hadn't!

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Michael Kane . 2022-12-23

MORE AT Google

Coffee spilt in bags lukewarm , food as if it was left on side had to reheat

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Laura . 2022-12-23

MORE AT Just Eat

My local shop as I live in the town centre and I couldn't be happier to have it on my doorstep! Coffee is always on point, the manageress (I think she is the Manager as she is there seemingly every day) is really nice and always acknowledges her regulars, and the team as a whole are all super friendly...love the place! Biggin Street Costa take a bow 👏👌

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Simon Shackson . 2022-11-26

MORE AT Google

Toastie only half toasted No cream on hot chocolate

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Christine . 2022-11-15

MORE AT Just Eat

Food says delivered at 3:49 it is now 4:11 and I still haven’t received the order. I am sure it would have been good if it had been delivered

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j . 2022-11-05

MORE AT Just Eat

The taste of the chai latte was very poor, it tasted of hot milk and not of the warming chai spices. Very disappointed

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aimee . 2022-10-30

MORE AT Just Eat

Excellent cappuccino and bacon roll thank you very much

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Nigel . 2022-10-19

MORE AT Just Eat

Did not receive my order, i got given the wrong order and just eat service is abysmal cant even get hold of anyone to rectify it

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Ryley . 2022-10-18

MORE AT Just Eat

Cold food and wrong coffee sent

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E . 2022-10-16

MORE AT Just Eat

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