Costa in Windsor and Maidenhead

Great service. I tried to order coffee with a reward (free slice of cake between 1200-1500) but was 15 mins late so the till automatically declined it. No fault of the staff. Sat down with just my coffee but five mins later the staff brought me a free slice of cake on the house! It was very nice touch which they didn’t have to do, so was impressed at this.

The usual Costa drinks and food but this branch is immaculately clean and when we were there the two ladies running it were constantly keeping it that way. A pleasant change from some places where the staff don’t seem to bother.

A lovely young guy took my coffee order today in Ascot Costa. I’ve seen him before as I visit regularly as I am on my own. He is always so upbeat and friendly to everyone and makes it a pleasure to pop in and have a coffee. Nothing is too much trouble for him and when he’s not serving he is clearing tables and tidying. I think his name is Mikey and he was there on Jan 3rd (bank holiday) I think he deserves some praise and Costa should hang on to him as he’s a real asset to them.

I do not normally frequent the many coffee shop chains that have sprung up at every corner over the past few years, but I felt a bit peckish and this was the one nearby. I was pleasantly surprised to get a fairly decent lunch for less than £ 5. That was, until I had to use the toilet. Not seen any such filth in a Restaurant toilet for a long time, with paper strewn all over the floor, puddles of water - if it was indeed water - on the floor, generally dirty and filthy. I will not be seen in there so soon again.

A visit to this Costa can be an absolute lottery. It is frequently too busy and impossible to find a table, invariably noisey and the quality of service varies far too much from completely indifferent to a reluctant smile. It is however conveniently located on the High Street and the quality of the drinks is consistently good - as one expewcts from Costa

Usually love Costa and used to a varied experience as some better than others. There’s no photos for this one and tempted to upload a photo of the toilets. Husband bought drinks and cake whilst I nipped to loo. Let the barista know, he made no comment. So grim I couldn’t face eating anything in a place that doesn’t care about hygiene. One to avoid! And a bit put off costas now.

visit here often for a coffee when out biking or out for a walk locally. Friendly, comfortable and good quality.

I visited recently after bypassing a few coffee houses as I do enjoy the Costa experience BUT not at this branch. Our order included 2 sandwiches and these were taken to be toasted . We collected our coffees and then found a table. After waiting for some time I returned to the counter to find them placed on the top. The staff initially did not acknowledge me and when I asked if the sandwiches were mine they replied in a very rude brusque manner that they had called us and " we don't deliver to tables now, you should have waited !" What an attitude to take towards your customers. There was no notice up about this and I have visited countless Costas where the sandwiches are taken by staff to the table when they're ready. The issue isn't really about this as obviously if there is not enough staff to do this I accept that but to be spoken to in this way is not acceptable as a customer. I will certainly not be visiting again and advise others to go to other more friendly coffee shops in Accot.

I ordered a green tea, which was nice, and an almond croissant. The croissant was very dry, when taking it back the staff member argued with me that it was fresh and shrugged their shoulders. After insisting I know what a dry croissant tastes like, they eventually gave an alternative. Poor service, why question the customer.

Good selection of cakes and savoury snacks and sandwiches, good atmosphere and packed on a saturday. Great place to meet friends.

Popped into costa with my boyfriend for a coffee, the girl on the tills had a very bad attitude. She was very rude and abrupt when we went to the till to pay for our drinks. Worst customer service I've ever experienced, was very uncalled for as I was very polite to the girl.

Coffee very nice but both hot chocolates where tasteless and cold, very disappointed Cakes very yummy but sandwiched not so good. Not very clean, dirty tables and no staff seem to be cleaning it up. Way too expensive for what it was.

Really enjoyed my first trip here and look forward to many more. Coffee was lovely and the food selection was extensive too.

Granted it's just a Costa but the staff are generally very friendly (they do rotate them a lot), the coffee is excellent, the food's not bad, it's reasonably quiet and there's free Wifi. Just about perfect for a little treat, a drink on the go or even a change of scenery while I get on with some work.

needed a place for a quick meeting and costa was perfect. able to get online and use my laptop, not too noisy or busy. coffee and pastries saved the day.

Busy coffee shop in Ascot High Street. Good quick service. Tables are clean as is the shop generally. Plenty of space to sit, the back of the shop tends to have people busy on their computers! Great hot chocolate!

..... but thankfully, this one is much better than most other 'high street' Costa's.Great environment to sit and relax, well laid out good atmosphere.The staff are helpful (always busy - especially on a Sunday morning) but they do help when needed.Quality of coffee is as you would expect from your good 'high street' Costa - thankfully no surprises here.The only areas I would point out is that although there is ample seating, it does get busy on a lazy Sunday morning (lovely time to go) and the free, on-street parking outside is ample but as noted above it can get busy....!

Handy place for a coffee and a snack. Great for people watching on a lazy Sunday morning. Good for breakfast or just a snack. great coffee as always.