Based on 92 opinions finded in 1 websites
Based on 92 opinions finded in 1 websites
Nº 200 in 901 in Portsmouth
Nº 33 of 131 Other cuisines in Portsmouth
Opinions
We tend to arrive at the train station earlier so that there will be time for tea and coffee before departure. Nice staff and service, coffee is excellent. I understand they have moved to another location!
BOOx100 . 2022-03-25
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- excellent, strong Flat White that was like nothing I've ever tasted before. Perfect temperature too and presented well with latte art too. - not cheap but considering it all feels ethically sourced and transparent, I think it was fair pricing - not many places to sit (not a huge issue but keep in mind) - very friendly staff
WolfoftheWorld . 2021-08-12
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I love my coffee … I mean REALLY love coffee and wherever I go I ask for recommendations about where to get a good cup of coffee. Canvas Coffee doesn’t look very inspiring as it’s in the entrance to the Cascades Shopping Centre but it more than makes up for the location with the fabulous coffee. Smooth, well roasted, well prepared and presented and tasted excellent.
Stay64767 . 2021-06-07
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I have visited so many times - sometimes before catching the train but often regardless. Really nice cakes and drinks. Worth stopping by.
katports . 2020-09-08
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A lovely coffee shop/veg friendly 🌱 A absolutely lovely place with very good coffee and amazing cakes ( I had the elderflower/lemon cake and it was delicious)
ketketa . 2020-02-02
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the coffee is just great and tasty. it is located at the train station a bit tricky to find it but i did just go inside the station and it is on the right side
GolomO . 2019-12-27
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My employer offers a subsidised cooked breakfast: cheap sausages, pale insipid eggs, mass produced doughy bread warmed (or burned, if you run it through twice) in a conveyor belt toaster. So I’ve sacked it. I want here instead: a friendly and relaxed cafe inside Portsmouth and Southsea station. Coffee and a fresh croissant with a little pot of a well known brand of healthy margarine cost me a little over £4. Excellent. I sat on the comfy worn leather sofa, watching the world go by.
Eric_the_Bish . 2019-10-15
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This is the place to go nowhere fast, yes? This is oasis of piece in a buzzing part of the city. Placed in Southsea Train Station, where lives might go off the tracks, no? If you do not act to do the things you must do. And so you sit, have a good coffee, enjoy the vibrations. The trains arriving and leaving. Where you came back from your journey or just about to embark on it that’s the place to stop. Once you stepped in it feels like someone wrapped you with a comfort blanket. Smiling staff homey feeling, nice food. And be aware: for a short time, too, if you ask for the golden envelope, they will give you a prize. But you must know why. Hurry, now. Before they are all gone.
lissitch . 2019-10-15
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Finding great coffee has not always been easy in the UK. These roasters are phenomenal. So gladdened to see something other than Costa, etc., that can follow through on quality. Service very friendly. My only disappointment was that some of my train trips out of the station were before the shop opened. But they have to sleep sometime!
HBSponger . 2019-09-10
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We found the coffee here very tasty and loved the selection of cakes in the unique environment. Very enjoyable.
hm00007 . 2019-08-29
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I love canvas coffee. In my opinion, it serves the freshest food and the tea is the best you can have outside of your home. The staff are fantastic and there is a wonderful atmosphere. It is a must visit for me during the work week. Popping in there for tea and a vegan sausage roll after grabbing the metro has become a habit which I don’t want to break! My only gripe is they are closed Sunday.
MooMooFutch . 2019-08-22
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おしゃれでセンスの良いインテリア、テイクアウェイカップ。店員さん、来店しているお客さんもおしゃれな感じ。 コーヒーはきも ーち高いかな、ケーキ類は美味しそうでした。 コーヒーは癖がなく、あまり印象に残らない味でしたが悪くなかったです。 駅の改札の外、構内にあります。
Bluemimi . 2019-08-21
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Friendly staff, relaxed atmosphere and amazing coffee. We had flat white made with oat milk which were delicious
LauraS10746 . 2019-08-19
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What a pleasant surprise. A train station wouldn’t be my first choice to go for a coffee. In fact from years gone by and lots of travel would have been my last choice. But this was close so figured I would give it a try. Great coffee, service was excellent. Only reason not 5 stars is no bathroom. Train station has bathroom but not sure how to access as looks like you need ticket for train. Disclaimer : I don’t believe in negative reviews. If I don’t enjoy my experience I just don’t go back. Life is to short to relive a negative experience by complaining about it. But if it’s great, why not tell as many people as possible to ensure the business continued success!
markcH1983DJ . 2019-07-03
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Whilst waiting for our train I had a welcome cup of hot tea. My wife had a coffee and said it was one of the best she had ever had.
Peter T . 2019-06-12
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We stopped here for a coffee while waiting for our train. The staff were very friendly and attentive and the cappuccinos were delicious. I'd definitely recommend stopping in here before or after your train! The desserts looked incredible too!
Elisa B . 2019-04-14
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In what I guess was a former booking hall or waiting room in Portsmouth Station, you can get proper, tasy coffee and good food. The staff are helpful and attentive.
Steve_T429 . 2019-04-14
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I always make a point to grab a coffee from Canvas Coffee whenever I am at or near the train station. Their filter coffee is amazing!! I always have it black to taste the pure richness of the beans. Definitely the best coffee in town!
TheVeganDreamer . 2019-04-14
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Well worth seeking out ... this cafe is so much better than you might expect in a British Railway Station !! Everything they do in coffees, teas, snacks is top quality all served up cheerfully by young energetic staff. It makes waiting for a train quite painless !
David C . 2019-03-27
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Title says it all. I'm a regular here now, coffee is always hot and delicious, service is always with a smile and if I could I'd take a swan dive into the pastries to eat them all. One criticism is it can get nippy in the winter in there
Hannah T . 2019-01-23
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Brilliant, cool cafe. Coffee was awesome, lovely breakfast food, including great vegan options. Really chilled out place (you forget you are in a station immediately), excellent staff. As good as a coffee shop gets anywhere, let alone in a train station.
Abcdfgh77 . 2018-12-22
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I am a regular visitor for two reasons - the coffee is extremely good and the ambience is laid back and relaxing. I just cannot praise Canvas Coffee shop enough - sneaking in here for a half hour with a coffee and a newspaper, lounging on that big brown leather sofa or tucked away in a dimly lit corner is an absolute treat. Canvas Coffee - best coffee shop ever - long may you reign at Portsmouth & Southsea Station - from an appreciative customer!
ToneBone01 . 2018-12-10
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A hidden gem inside Portsmouth % Southsea Station. Lovely fresh food, fantastic coffee and absolutely charming staff. Do yourself a favour and bypass the Costa next door and head to this great independent alternative.
ChumleySmith . 2018-11-16
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Wish we had stopped by sooner, you don’t even need the excuse of waiting for a train as this was a lovely little place with great coffee and hot chocolate served to us. Requested a hot chocolate for a younger customer (8 year old) with extra cold milk (so not too hot) and this was done without question. Staff were lovely and a relaxed vibe made the quick drink a great experience. They also give away used grinds for composters! Bonus!
scook78 . 2018-09-29
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I only had about 30 mins as a I waited for another train. I had a lovely cheese sandwich with coffee. All served quickly and promptly. I also liked the decor and ambience of the cafe. I can highly recommend this cafe.
Paul H . 2018-09-23
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In Portsmouth & Southsea station to pick up some rail tickets, I dropped into Canvas Coffee for one of their excellent “Dirty Chai” drinks with the extra espresso shot. Always welcoming, the full coffee range is well presented and the experience can be enjoyed either in house, with a variety of seating choices, or take away if you are about to board a train.
bsandrs . 2018-08-23
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I was meeting my friend who works in central Portsmouth for a quick lunch and she mentioned she'd had a good coffee from this coffee shop. We popped in and had the most DELICIOUS toasties for lunch - granary bread, thick fillings that you can add extra fillings to as you wish. Served to our table and very quick. Friendly staff. We were chatting about it tonight and she described it as 'oasis'! I agree and we will be back!
lauracook . 2018-08-14
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I always stop by this lovely coffee shop. The Coffee is gorgeous! The service is delicious too! A real gem! I highly reccomend!
BusyTree . 2018-06-13
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I just popped in whilst I was down town and got one of the best coffees for central Portsmouth. Make sure you support your local economy and give them ago go.
SouthseaSarah . 2018-06-12
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Stopped in while waiting for the train - great coffee , really friendly service , well worth getting to the station early for !
RayQuinche . 2018-05-11
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I wish I had found this coffee shop on my arrival into Portsmouth station and had hours to wait but I didn't find it till I was leaving and it was not long enough to soak up how great this place is..the coffee was smooth and delicious and the cake was mouthwatering and moreish and the atmosphere is great..to top it off the staff are so friendly too :-) i will definitely return and I will highly recommend..
G2258OKtanyab . 2018-05-09
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As the title suggests, good coffee which is the most important thing you want from a coffeeshop. Nice produce and a pleasant environment to drink it in.
Wandering_Hippy_Me . 2018-03-10
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Ordered some food to be told it wasn't available. Then told me it was available and would need to wait so I did. Then told me about 15 minutes later that I'd need to wait another 25 minutes. Awful attitude from management no apologies or anything.
luket310 . 2018-03-03
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A quick coffee and delicious veggie wrap before catching the train.
Johnfrisbee . 2018-03-02
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Lovely little coffee shop at Portsmouth and Southsea station. Friendly staff and nice atmosphere. Furniture is a cool mix of stuff from a table tennis table to wooden pallets. Place was full of funky types clicking away on laptops. Prices were a little steep and my latte could of been just a tad hotter (def under 70 degrees) Still, it is good to support independents. Would visit again.
ggrahammcneil . 2018-02-21
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I had a coffee here on Friday 16th as I waited for my train. prices were not cheap but it looked like a nice place. The coffee was awful and had no taste, it seemed as a former coffee shop owner that either the beans were too old or the amount brewed for the size of the cup was insufficient as it tasted like hot brown water and no depth of coffee at all.
Stuart P . 2018-02-17
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Visited here on recommendation from friends, and because it's one of only three speciality coffee houses in Portsmouth. Went Portsmouth on 2015 with my friends for a cricket match and there I heard about this coffee shop. So thought of give it a go! Coffee was leagues above what you would find in commercialized coffee shops, but were left dissapointed as prices were higher, and quality was not as good as expected or heard.
LizbethGladson_1 . 2018-02-03
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If post-meritocratic dystopian chic is your thing, you'll love this place. I popped in for an early morning pit stop, en route to a course having arrived ahead of schedule. Helpful, kind and funny staff, a decent cup of coffee with skimmed available on request. Usual range of cafe fare. A social enterprise project well worth supporting. The punters in Costa don't know what they are missing.
justpassingby2017 . 2018-01-21
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We have some really great coffee shops in Portsmouth - quite spoilt for choice - but this place ranks with the best. Not only do they serve incredibly tasting coffee they also have a wide variety of cakes - don't miss the chocolate brownies - and food. The staff are very good even when my grandson wrecks the sofa cushions! Unfortunately they were broken into overnight and not open this morning but I hope they recover quickly and are open for this afternoon. Well worth a visit to town station even if you are not taking the train!
Jackiepcs . 2018-01-02
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One of the best most flavoursome coffee’sI’ve had in a while. Massively recommended. Genuine authentic artisan coffee place.
Hughes2611 . 2017-12-20
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Train was cancelled so we popped in here. Lovely atmosphere,good service, great coffee and great selection of cakes and biscuits. Will definitely be back.
gingerjgjw52 . 2017-10-13
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Really friendly staff and really great coffee! It's so hard to find somewhere that knows how to make a good soya latte, this place has nailed it! :) Fast, friendly and efficient service with a smile.
GLaraS1990 . 2017-10-12
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Despite being in the shadow of a chain, this independent is so much better. Good quality coffee made at the right temperature.
jg1412 . 2017-09-26
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I first reviewed Canvas Coffee when they were in the small kiosk adjacent to the platforms on Portsmouth & Southsea station. They have now grown up into a larger brick built coffee outlet within the station building. The staff have all changed, but the good news is that the coffee and service is just as good as in the early days. If you are in the area pop in, and if you are travelling by train from the station take a drink with you. You will not be disappointed.
bsandrs . 2017-07-13
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Definitely check it out - extremely friendly staff and just has a cool vibe. It's a great fixture to Portsmouth.
ZackZavid . 2017-06-30
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I popped in as I needed to feed my baby after a train journey. What a fantastic surprise to find an interesting, fun, independent cafe at a train station! I was intrigued by the promise of vegan caramel drizzle cake, and it was well worth trying. The coffee was absolutely delicious. I would choose to return here over any other coffee shop in the centre of Portsmouth, and I'm so glad to have found it.
sparkly_helen . 2017-05-27
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A surprisingly great coffee - artisan style coffee served really well, in an odd location.
Jono M . 2017-05-18
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A lovely independent coffee shop right at the station. Delighted I ignored the one previous poor review. Staff were friendly and coffee EXCELLENT. No overheated milk here. Latte art. Prepared and served with care.
Ally D . 2017-05-07
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I often come to have small 1 to 1 meetings. They do the best black coffee, that outstrips any top barista in London and on top of the service is amazing and the many of the cakes are Vegan and to die for! Extremely yummy. Can be a little cold in winter but wrap up and enjoy!
T0J0B0 . 2017-05-04
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Waiting for a train we decided to have a coffee to fill in time .expecting mundane .Great surprise none of the standard stodgy railway offering that station cafe's offer. Oh joy oh bliss vegan offerings and decent coffee.
Glynis T . 2017-04-29
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I had a few hours to kill while waiting for a train, and I wanted a good cafe where I could catch up on some internetty things and enjoy a few cups of tea. This cafe was far better than I could have hoped for! The staff are really friendly, look after their customers well, and the whole place is run on a really good community principle. The Meditteranean Grey tea is really good, as is the apple juice, and oat and raisin cookie.
helenart2016 . 2017-04-14
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Popped in whilst i was waiting for my train. Not only was the food yummy, the coffee was amazing. Best mocha I've ever had.
georged876 . 2017-03-17
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Love independent coffee shops but this needs work to meet potential. It is too expensive. The drinks are very average, and the staff are utterly disinterested, would rather play on their phones, and have faces longer than the average horse. Better off going elsewhere.
AndyLW77 . 2017-03-10
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I like to support independent cafes, for something a little more interesting than the chains However Canvas was expensive for what it was - coffee much the same prices as the chains, and I was charged for hot milk on the side
Memz99 . 2017-02-26
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A nice size café in the station, has character an interesting variety of coffee's plus soup and cakes. Nice décor and table tennis half table , chess and backgammon to play. A nice stop if on the train or passing by.
tezpil . 2017-02-25
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Good quality, fresh sandwiches with generous fillings and plenty of options for vegetarians and vegans. The shop is conveniently located inside the station and makes a really nice change from the normal train station cafe. Prices are reasonable given the quality. Staff are friendly and polite. I wish every train station had a cafe like this!
emilymY6406EQ . 2016-11-23
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Independant coffee-shop conveniently located at the train station. They sell a wide range of coffee here and it's tasty. Not sampled the food yet but it looks good.
Wandering_Hippy_Me . 2016-11-20
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I have frequently visited this place over the past year and they have always been consistent regarding the quality of their food and drink. It is one of the few places in Portsmouth that can steam soy milk without burning it.
gupalsmurthpadacal . 2016-11-04
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This lovely coffee shop is in Portsmouth & Southsea train station on the ground floor before the ticket barriers. So if you want to use it then you have to get your drinks before you go through the barriers.
Fianchetto . 2016-10-12
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Top notch coffee, and delicious bread/pastries from local suppliers in a convenient location - what more could you want? Oh wait, they are also a social enterprise helping people in need. Canvas has set the benchmark for coffee, so much so that I now commute from one of the two train stations they're based in (Portsmouth & Southsea and Portsmouth Harbour) rather than Fratton, to buy my coffee. Keep an eye out for their coffee cups personalised with famous figures from local culture and history.
LianneDM . 2016-08-30
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Close by there are a couple of the big chain coffee places but if you do not go here instead you will be missing a real treat. In a great location on the station, it is run by really pleasant friendly staff who actually seem to enjoy the job that they are doing and as a result the service is excellent. Now the coffee. I had their house blend called Drake and had a cappuccino one day and a flat white the next, it really made a most stunning coffee with depth of flavour without bitterness or a slightly unpleasant aftertaste that you can get from coffee. I often say that coffee never tastes as good as it smells but now I know that it can. Canvas is a social enterprise which was what attracted me in the first place but its most important attraction is the quality of the coffee and quality of the whole place, great to see a small business doing what it does so well. I also bought a pack of the Drake blend to bring home. When next in Portsmouth I will be here.
NB1957 . 2016-07-03
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Pop up style coffee shop in a busy Victorian railway station. Not just a standard coffee shop. Big selection of coffees, with guest blends. Also, the tea selection offered is very good, often overlooked by coffee shops. I liked the industrial chairs and tables. Friendly staff and good feedback from the customers whilst I was there. Nice atmosphere, enjoyed my visit.
Brian G . 2016-07-01
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Found canvas when visiting Portsmouth completely by accident. What a gem! Served by two very friendly helpful ladies. Coffee was delicious and that's coming from my picky coffee maker by trade husband. A great choice of gluten free treats too. We'll be back on our next visit :)
Lucyface_x . 2016-06-18
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Freshly roasted coffee, dedicated staff that know their craft and their customers. Best Coffee in Portsmouth by miles. One of the few places that can make an authentic Flat White that is every bit as good as it is in Sydney.
Rob B . 2016-05-27
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This place serves the best tasting coffee in Portsmouth. I love the look of the place too. Service is always great with extremely pleasant staff. Great location too in the Train station.
JBlargo . 2016-05-23
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Been to canvas several times and the coffee is always delicious! Very friendly staff too. Definitely going to be visiting again and again!
Ellie B . 2016-05-16
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Canvas is a decent coffee shop and one of Portsmouth's three best. I always get a coffee here when travelling; good location in the train station. I think their Mocha is particularly tasty and crafted well. Generally as well staff are friendly and, if it's not busy are able to have a chat. There's a small seating atmosphere and it's usually quiet enough from my experience to get a seat if you want one.
AdventureExplorer . 2016-04-21
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I absolutely love this coffee shop. As a fairly new coffee drinker I have embarked with the blends this charming little not for profit coffee shop has on offer. The relaxed decor, warm and welcoming team and the fact it is in the central station is a perfect recipe for success. Love, love, love this place and you will too.
Scott D . 2016-03-24
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We popped into this cafe whilst waiting for our train. The staff were very friendly and explained the ingredients in all the food. I had a chocolate flapjack that was quite simply the best I've ever eaten
TBMCM . 2016-02-13
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Soy de España, concretamente de Gran Canaria y me gusta el típico café que le suele gustar a los españoles, es decir, que no me gusta el café tan claro que más bien parece té. Después de 5 días en Portsmouth ya había desistido de tomar un buen café y cuando esperábamos la llegada del tren entramos en este lugar y al fin nos tomamos un café como si estuviéramos en España.
Franvera . 2016-02-10
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Good coffee, but few spaces to sit inside, would like more seats as it gives you chance to relax with the coffee as many people like to do. Staff and welcoming and friendly and prices are decent.
Ellie B . 2016-01-18
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Great coffee, great service and now roasting their own beans, can this get any better ? Well worth a visit your never go back to Starbucks or Costa again. Next time your in ask for the new Sunday Roast blend.
411nickn . 2016-01-05
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Visited here on recommendation from friends, and because it's one of only three speciality coffee houses in Portsmouth. Coffee was leagues above what you would find in commercialized coffee shops, but were left dissapointed as prices were higher, and quality not as good as other speciality coffee shops. Not naming any names. This doesn't subtract from the fact it's a quality cup of coffee, and customer service was on point.
Conor B . 2015-11-27
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I went in after seeing some good reviews on Tripadvisor and was curious to try an independent place as there are so many chain coffee shops in Portsmouth. Prices were reasonable and I had a great conversation with one of the staff members. So far it has been the best coffee place I've been to in Portsmouth. Will definitely be going back.
Adaaam2015 . 2015-10-12
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I regularly go there for a coffee: they have a good selection of coffee and they are nice people. I can't understand why people keeps on going to Costa and co. while they have a much better option there!
Shala A . 2015-09-27
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Visitors to this fantastic little coffee shop can take in the atmosphere as well as a really good cup of coffee. This shop offers more with a great choice of teas too fantastic staff who welcome all a great local business making a fantastic name for itself giving great customer service. Would visit again an again ahead of any other place offering this service.
Foodnumber01 . 2015-08-30
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Had a really nice cappuccino in here , and chocolate cake. The atmosphere was really nice , especially as it was near Christmas.
Nigel Barry H . 2015-08-27
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excellent coffee....was even asked how much milk I wanted in my macchiato.....and great ambience....definitely a cut above the usual train station coffee shop
Simon T . 2015-07-22
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Quite often stop here when I'm out and about and on the road. Does a great fruy up and the food is great. Big portions and great tea too
Chris E . 2015-06-12
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amazing flat white. worth a train journey. These guys just get it!!! Support them, or support a tax dodging coffee scam! Easy!
martyngabriel . 2015-05-07
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Quick stop off for food and drinks for my train in the new slick looking Canvas. Very happy with everything, my new stop off for refreshments. Good atmosphere, friendly staff, all good.
JamesR1556 . 2015-05-04
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Highly recommended speciality coffee shop with fantastic tasting coffee,very smooth..one of the best.! staff that are welcoming with a warm friendly atmosphere. Great surroundings Love this place!! ☕️
Joanne R . 2015-05-02
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It was recommended by my friend. I went there after work. I bought a cup of mocha. It taste very nice. Good Coffee in Portsmouth!
jennychak . 2015-04-15
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Brilliant little cafe. Really good coffee. Half decent pastries and snacks. Really nice vibe. So unlike all the dreadful holes you normally associate with rail travel- and England in general actually
G_Man186299 . 2015-04-04
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A real change from the usual station cafe e.g., arty angle-poise lighting spotlighting herbs in window boxes and room for a couple of bikes. It lifts the spirits to see something creative and individual in a railway station. I only had a cup of tea but there was an good range of drinks and the service was quick and cheerful.
sarita555 . 2015-03-26
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Got to the train station a little early for my train to London and spotted this coffee shop so went in the staff were very friendly I ordered a cappuccino and a brownie they were both amazing one of the best coffees I've ever tasted will pop in again when I get a train again !!!!!!!!
Bluearmydave . 2015-02-12
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Buying train tickets, I came across this coffee shop within the Portsmouth & Southsea Station. Excellent range of drinks at fair prices all served by friendly and efficient staff. Seating inside and outside is limited by space, but the setting is light and airy and the whole concept adds a cheerful ambience to the concourse. Good for drinking in or taking onto a train, with interesting snacks to send you on your way. Most importantly the coffee is very good and this new venture is fully deserving of support. Will certainly call again.
bsandrs . 2014-11-10
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This place was recommended by a friend, and being an exclusive tea-drinker, wasn't really expecting to get anything out of the visit, but I'll be the first to admit that I was completely wrong. I had a flat white with an Oreo brownie and at the risk of sounding dramatic, they were giving me taste sensations I'd never experienced before. The brownie was rich and gooey, and the coffee went down so smoothly.
nawrasa2014 . 2014-10-27
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Great to see a non chain coffee shop flourishing in Portsmouth. The love and passion for coffee from this little outlet is most pleasing and refreshing. You can now buy the beans from the shop so if you like what you taste you can now take it home as well.
411nickn . 2014-10-15
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They have a great tasting coffee, (from the roasting party, which personally, I prefer to Monmouth) great service, and located well for commuters. If your in town definitely worth checking out this fantastic cup.
Lottielotbot . 2014-08-10
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I consider myself a bit of a connoisseur of coffee. A lifetime of study has meant that I have progressed from common or garden tea shops to professional coffee houses. Here in Portsmouth I have had to search long and hard for the perfect cup.
Ameliaplum . 2014-08-05
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Canvas Coffee Shop is great for anyone who is travelling from or arriving to Portsmouth & Southsea railway station. It is a small pop up shop that serves coffee blended and roasted in Hampshire, as well as teas, a small selection of home made cakes and (at the time of writing) local ice cream. The coffee is very good (I usually have a flat white) and costs about £2.50 a cup. To put this into perspective, the coffee served on the train is instant and costs £2 :-D
Milly92 . 2014-06-30
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86 Opinions
Second oldest pub in Portsmouth and it is the highlight of the place. Breakfast was good and plentiful. The room is small with wonky electricity and plumbing,but I guess one must expect that in a 300 year old building. The wifi works well. Staff are businesslike. I wouldnt stay here again,but I'm glad I had the experience.
219 Opinions
I must remember never to go back to this place again. We’ve been before and had an enjoyable experience, but the last few times have been dreadful. We’ve walked in and sat at a vacant table, only to be shepherded back to the door rudely. Then the host then led us back to the same table. Very unnecessary. On our latest visit I ordered a Pina Colada. When it arrived I had a couple of sips and really didn’t like it. It was not creamy at all and just taste of really sweet syrup. I took it back, she offered to remake, but I didn’t another one. When my husband paid the bill they refused to remove my drink. I have never know such bad customer service over a £10 cocktail. They have lost a customer.
9 Opinions
Never been met by people in a small business so annoyed to receive custom, tutted and huffed as I entered the shop, yes it was 14:45 and the shop closed at 15:00 but that’s no excuse. I ordered 2 rolls, once the filling was in the roll I stated which salad I would like in each and was told there was no salad left?? No discount offered and to make matters worse when opening the rolls outside the shop the fillings were incorrect. Another customer entered the shop behind me the staff members both rolled their eyes and gave him a dirty look, if you don’t want to be selling products until you close maybe worth advising a cut off time for rolls and food to be made. The filling in the rolls was a good portion and tasted good but wasn’t what I ordered. I won’t be returning
1037 Opinions
Great location for walking around Portsmouth Our room was very comfortable, the staff were lovely. We will visit again
1801 Opinions
If they can’t be bothered to clean the tables properly so I can sit down and order a Sunday lunch then don’t bother. I asked them to please clean my table, as it was smeared with grease and ketchup. No problem it can be sorted….so I thought! He wiped it with a small dry tissue half heartedly and just basically smeared the grease in more and walked off! I just got up and put my jacket back on and left. I’ve emailed the manager as he’s just lost a new customer. We shall see if they respond. Really disappointed as I was looking forward to trying a new Sunday lunch venue. You’ll see by all my other reviews that I’m not a complainer and give 5 stars to those who deserve it!