Burger King in Basingstoke and Deane - Phone Number, Reservations, Reviews

cold food had to put in the microwave

rider dropped my drink on the floor right in front of me damaging my drink extremely unhappy about this he also didn't update the app to let me know he was on the way until he was outside my house

all the food was stone cold and fries were undercooked

didn't removed some ingredients

Food wasn’t delivered, only my drinks, after spending almost £30 on this for it not to arrive, I am not happy and still waiting for justeat to contact me about my refund.

Nice place to come after taking the children to the cinema. People great, food came quickly and hot and they offered help, as I was walking with crutches

Always so Friendly and helpful. Quick service. We like coming here.

The Driver didn’t get out of the car and knocked on the front door

Majority of items were missing. Complete wrong. Received an order for a Christina, not very happy that GDPR has been broken either as some random person has my name, address and phone number. Really not happy

coming from a former mcdonalds regular, bk has a gourmet characteristic that mcdonalds does not

Ordered food as we’ve had a bereavement and it arrived at 2010. Firstly delivery person said it was KFC, secondly food was cold, thirdly the bag carrying the drinks was falling apart because of the wetness. Very disappointing

Both burgers missing from the King Kick off Deal. Ridiculous. How can you not deliver the burgers?

all food was really good apart from my whooper burger which only had ketchup no onion, mayo or gherkins.

completely the wrong order, we got delivered a whopper cheese bites and large fries with a coke zero

missed half my food and by the time it got to me it was basically cold

ordered my food at 18:10. after an hour an a half had gone by I tried cancelling the order. it said I could cancel the order but I'd still be charged. at 20:45 my order got changed to food delivered at 21:15. to be fair I don't know if it got delivered in the future because I'm still in the present. I'll wait half hour and see

never turned up, waited 2.5 hours for a driver then said delivered but it wasn't.

Great to eat here and used my BK points for some free items.

Driver had delivered wrong order to us which we noticed straight away at the door and driver said he'll be back soon, 25 minutes later he returned with the same wrong order again insisting we take it anyway and to take it up with just eat. This is what happens when driver don't pay attention with multiple order dropoffs!

Everything was nice apart from I ended up with a milkshake without a straw 🤷‍♀️

Food was nice and hot. Very clean and tidy. Friendly staff

Great value for money and quick service

food was stone cold the whole way through

Ordered at 20.56 and it wasn’t delivered until 23.17. Didn’t even eat the food as we had already gone to bed when it arrived

Couldn’t even read the instructions to remove items. Sent out items completely wrong so the person couldn’t eat either of there burgers, there is notes and remove items on there for a reason !! Not good if you suffer any allergies cause they obviously can’t read correctly

I love Burger King food was really good and staff are very friendly and very fresh food😁😁

food was cold, onion rings and burger were inedible, after a 12 hour shift and cost of £13 , went to bed hungry.

I can’t even give any stars and it was nothing to do with Burger King and all to do with Just Eats it took Just Eats 2.5 hours to deliver my food!!! I had been at work all day and was wfh my food was left sat for over 2 hours and just eats never came back to me!!! Worst service ever

Had a bad experience here a couple of years ago but thought I would give it another shot’ really wish I hadn’t bothered ordered 2 cheeseburgers and Med drink wanted to sit in the sun so took outdoors burgers were stone cold the bread roll were stale and £2.99 for a med drink never again will I be eating there again.

disappointed that my order was incomplete with a regular coke replacing chocolate shake ordered.

Super friendly staff, really clean, great experience x

it was absolutely disgusting and stone cold didn't enjoy it one bit we ordered at 7.pm and it came at 9.35pm

Food was stone cold Very few chips even though they were large No dips with the share box

This has nothing to do with the driver and everything to do with how Just Eat works (The driver actually got here fairly quickly) WHY do you allow us to pick a time for delivery, just so you can ignore it and have it turn up 20minutes after the chosen time? Absolutely backwards.

Not happy! Order my kids dinner and only half was delivered! Phone restaurant and they say they will send what is missing. Wait over 30mins, phone back and they aren't sending more food! Thanks for nothing! No star was not an option!

Great customer service and staff are very friendly. I highly recommend it.

Food was cold and not enjoyable.

Didn’t get my drinks and it’s stone cold?? Not acceptably to be honest.

The driver appeared to get lost - had to watch on the map as he got close to my house took a wrong turning then drove half way round Basingstoke before ending up a my house late and with half cold food 😳

The food was fine but it wasn’t what I ordered

Nice place ,good customer service 👍

Nice Staff, Friendly Environment, Great Food.

Hello… i give 0 stars! I am so disappointed in my order i received tonight! I spent just over £40 and it isn’t eatable! Just wasted a whole £40! Just sat on the side… The chips are like rubber the burgers are cold and like rubber and the onion rings are like play dough. I now have to spend more money to get the family dinner…

The man went to a shop first then decided to stand at the end of my garden

Missing literally over half the order and food freezing cold!!

1 star for quality as items missing and claim dismissed, a usual occurrence

delivery driver was not following instructions and would not deliver to flat.

Arrived hot which is not always the case shame about the grumpy delivery man

Order did not include the freebies from promotion!

Beats mac Donald's hands down food good coffee good service good . Yes it cost more but the quality of the food and service is well worth it 👌 😀

Very nice though I noticed the Whopper, and other burgers, are getting smaller!

food was nice but over an hour wait on a school night kids go to bed early

2nd time Burger King has missed part of an order very frustrating. The food was only just warm.

It says my order is delivered, but I have NO food!!!!!!!!!! I now have an extremely upset Autistic little boy!!!!!

I like BURGER KING for Good Food Friendly Staff and Good Service.👌👌👌

delivery time put back a few times when it did get here it was pretty much cold

Food was stone cold when it arrived and the ice cream was melted 2/10

Everything was cold and a side missing, disappointing

the food got delivered an 1.5h after the order was placed. called restaurant and they said they dont have a drivers and that my order is on its way now. i was assured the food would not be cold on delivery, however when I got the order my ice cream was melted and all food delivered cold.

We enjoyed our visit. Service and food was lovely

Amazing Food and staff Thank you👌

No idea how late it was but I fell asleep on the sofa and didn’t hear the door being knocked, let alone a phone call etc. I know it could have been swiped/nicked by someone if the driver did leave it.. just suspect they didn’t. Twenty odd quid for nothing!!

Burgers were a little firm but enjoyable, really like the soft drink refills. Restaurant was busy but no lack of seating. Was clean and tidy with staff keeping on top of clearing left wrappers etc and regularly wiping tables down.

Cold dry food. And really late delivery

food stone cold even though it took hours to arrive

Didn’t get my food. Not very happy. Normally get my food but i haven’t this time.

2 Hours late and stone cold!!!!!! This is unacceptable. This is by far the worst service I have had to date!

I came with my family to try burger king. The lady who served us was very polite, since this was my first visit to burger king, i was new to the menu. She helped me to pick my meal, she knew what she was doing. I didn't feel rushed to pick my meal at all. One of the best services. I'm definitely coming back 😍

I never got this order -100 for you!!

my burger had no peppercorn sauce, no onions, was just a burger with one slice of cheese and one lettuce leaf, poor quality tonight which is usuall

I'm missing an item, then the driver was rude to me because he struggled to find my address. Not happy

Missing items, manager then refused to contact just eat to get missing items re delivered

How was most of my order missing!

Maybe give us what we ordered. 2 large chips with our meals. Not 17 chips in a portion. It’s not rocket science!

It is a good restaurant to eat at the people are nice and welcoming

Where is my delivery ? It says delivered but I don't have it

My food didn’t arrive and the customer service didn’t do anything

Food is expensive. Size of burgers is super reduced compared to before. Compared to McDonald's I used to think it was expensive but at least the burgers were much bigger, but now it's just expensive and small burgers.

Was very quick and hot and fresh

Took an hour and half to get it here and when it did it was stone cold and most of it went in the bin, absolutely disgusting!

Our order was 2 hours late and cold

Not only late but completely the wrong order with 2 regular cokes when i can only drink sugar free the wrong burger and was cold very unsatisfactory

ordered at 18.5o food arrived 20.50 cold!!! would not let me cancell order on app as driver had been assigned

The food itself was on time, once a driver had been assigned..... however it took over 2 hours for you to assign a driver, to what was supposed to be my birthday lunch but ended up being my birthday dinner. If I had known you would take so long to assign a driver I never would have used your service.

Watched the delivery driver get sent to the other side of town first to do deliveries before heading over to this side of the town…. Then watched as the driver spent 10mins in the close before order went to ‘delivered’ 5 mins later the driver knocked the door. Everything in the order is cold and completely inedible. Disgusting for the price paid

We waited 2 and half hours for my sons food not acceptable

From time to time, we visit this place and order the double whopper. Lovely place to be. Very tasty burgers. Lots of space. Fast service...

Delivery time started 18:20-18:40, kept going up, eventually arrived at 19:22 vaguely warm. Not impressed.

Took an hour and 15 minutes. Food stale and cold. Awful service

Food was cold and the chips should of been Large but they was not so not happy 😡

fast delivery, friendly driver

This is not a reflection of my instore experience, which has been decent numerous times, only delivery through Just Eat. We waited 3 hours for a cold meal and were unable to cancel. Do not risk using Just Eat to deliver from this Burger King. Its a marriage made in hell!

Food was cold and 2/3 hours late

Food arrived 3 hours late and was cold.

I haven't got my order but the app shows as delivered

My order was 3 hours late. Freezing cold, driver was disrespectful absoulty discusted with this service this evening.

Very good place to eat, so worth the money!

Everything was stone cold, very disappointing

Food didn’t come can I get a refund please

Rider was very nice considering the cold weather he had to bike in