Brewhouse Tea Room in Basingstoke and Deane

Food and service was fine, though cutlery looked quite unclean and my can of water was bent quite badly😐

Only one till so the queue is fairly slow moving. Had a restricted menu today - assume staff shortages.

Extremely poor value for money. Tiny portions of frittata, tired and meagre salad garnishes. Take a picnic rather than wasting your money.

They sell the same sausage roll and cauliflower pasty that’s on most nt menus now but they were served without salad and they were lukewarm as if they had been microwaved. The same items were purchased at Hardwick Hall last week and were served with a nice salad and were well cooked. Hot dog was tasty but £1 for a very small amount of cold onions felt steep.

Travelled a long way and called in here as it was close to our destination. A couple of options for hot food but one was removed as I was in the queue so I ordered the spiced Cauliflower pasty. I had to wait and then it was delivered to our table. A pasty...on a plate. It was little dry but quite tasty. My friend had a prepacked sandwich and we suspect this caused a little tummy trouble later. There was cake available.

Good food and coffee but the service wss sooo slow. Only 1 staff member who did well with no obvious support.

Good cakes but veeeeery long waiting times!

Menu limited for a hot lunch. Cakes were very nice

Service on the day was very delayed. Stood in a short queue for 30 minutes. Appeared to be issues with managing the till and staff unsure of how to resolve. Toastie and flat white were both delicious and cake selection looked very good.

Unfortunately the Brewhouse was extremely understaffed on our visit. There was only one young man serving behind the counter making coffees and taking orders and a lady bringing hot food out to the customers. So everything was quite slow and a bit chaotic (queuing seemed to be a bit confused) and it wasn't easy to work out what the food offerings were as the food and menus are scattered around. Having said all that, the lad serving us was very pleasant and apologetic, even though he was run off his feet, and when our food arrived it was delicious. The dining area also suffered from being understaffed - cutlery had not been put out and so on.

Beautiful location, wonderful food. Really enjoyable experience in a terrific National Trust property.

Really slow service and vegan options are pretty limited

Food is quite expensive and below the standard of other NT properties. The jacket wedges we had were microwaved into a mush. Panini's were underdone. Queue was 30 mins long in January.

Far to many people picnicking there. People who have actually bought food from the brew house can't get a seat.

Very long, slow moving queue for service. Other NT cafes don't seem to have this problem so persistently. We visited several times over the last 10 years and always had a long queue. It must have been a known problem but doesn't seem to have been addressed in all the refurbishment. Also found a limited choice of special diet options for cakes. There were good options in the adjacent NT shop - can you please stock them in here too.

We visit a lot of National Trust properties and usually get a snack lunch in the tea rooms at the properties. The brewhouse serves most of the regular items and dishes that available in most NT tea rooms. The staff were all friendly and helpful.

Nice cakes limited savouries served in Tudor barn in Vyne.

Clean tidey and well presented, friendly staff

Food excellent staff very pleasant Value for money

The best ham salad sandwich I have ever had :)

Service is great, cakes are great, but they could do more with using local produce etc.. I can't believe that they can;t find things locally to sell in this cafe. (Neither can the staff). Does the National Trust have to go all corporate and buy things in bulk that we can get everywhere. Cadburys' hot chocolate? Isn't that American now? I don;t even think that it is made in the UK anymore. Need to try harder.

Ate a very nice meal here after a long search for something other than fish and chips. Very nice setting and good food.

Nice food, nice place, but I wish they would get the service of coffee quicker!!

Food and drink are always good. Staff are hardworking, friendly and helpful BUT the cramped drink preparation area means that it has ALWAYS taken a minimum of 20 minutes to get coffee. Very irritating.

Long wait to be served, need more people serving drinks, very expensive and sandwiches had a lot of salt in them.

Fairly reasonable tea room, with limited stock of cakes etc. Can sit inside or outside tables. Would be better if more windows but guess it is limited by the buildings listing.

Nice space, reasonably priced food, busy bu quick, set in an old stable possibly or barn. Outside seating and kiosk available.

The service wasn't very good , the staff were unorganized, our jacket potato 's were hard and when we asked for a cream tea they had run out of clotted cream and were not helpful to offer us an alternative.

It's a lovely building but the size is nowhere near big enough to facilitate even 50% of people at lunch even in January. We joined a que that had at least 15 families waiting in front of us and the line didn't go down in the 10 minutes that we waited. Luckily there are some nice country pubs close by which got a coffee on the table in 10 minutes. That aside I'm sure the food would have been lovely but didn't try.

Very friendly and helpfull staff, great food and service, wonderfull atmosphere with a nice open fire on a cold day

Cosy place to stop for tea and cake. Priced as you'd expect for National Trust and yes, they do make very good tea!

Part of The Vyne NT property we liked this place not only for the range of food and drink available but also the really friendly, efficient staff. We felt wanted.

Lovely Lady Chutes Afternoon Tea.Excellent service.Good value.

Very good, very happy, very good quality and excellent very pleased

Good food, they were very helpful in finding out what they could offer that was dairy free

Nice food but long queues for hot drinks

Sadly NT did not have enough staff to cope with all their HT visitors. Queued for 25 mins this morning. Up your game NT. Halloween trail was very good though.

Nice cakes, coffees a little on the cool side.

Good food and friendly service in old pleasant surroundings

Food served fast and excellent quality give it a go

Excellent service and food. Generous portion s.

Lunch visit and we avoided the queue for hot drinks as there is a food only till. Soft drinks and two tuna baked potatoes served at a table upstairs. Best baked potato I can recall ever. Never been disappointed with an NT restaurant.

Very nice. Good seating area for cafe inside and out.

Excellent food, lovely people, really efficient service

Great cup of tea and shared a slice of cake. Clean. Friendly staff.

Lunchtime in the sunshine, which was lovely.Limited choices but tasty and well presented sandwiches / jacket potato options we chose were very nice.I felt our visit was let down by one particularly abrupt member of staff, a two star rating perhaps a bit harsh based on one person but she left me with an overriding impression, a bad one .

Queues can be long, need more coffee stations.

Stopped here for a coffee and bite to eat after walking around the grounds and the house for several hour. Found a cosy, welcome break and some nice Lunch/Brunch food and drinks.

Nice brownies and a good choice of food and drink for a small tea room. Handy for when you are visiting The Vyne - nice seating areas inside and out.

You can be sure of a decent cup of tea in a National Trust property, and here you get an additional pot of hot water. Today they had pork and apple sausage rolls which were quite nice, but not as nice as their walnut cake.

Being a national trust member I recommend after walking around the Vine you will find tucked away a coffee shop which gives good value. There is a outside area for a coffee but if the weather is unkind there is eating area in side. I recommend the cake. If it looks packed inside the rear has a mezzanine area upstairs

Chicken salad. Plenty of food in what seemed like a small box! Good variety. Coffee and cake. Quite expensive.

This is the usual NT cafe, plenty of room to sit inside but also a nice outside seating area for warm day. I had an enormous baked potato which was good value. However, my main complaint about this (and other NT tea rooms) is the length of the queue to pay. There don't seem to be enough people serving at peak times and/or they are rather slow in getting through the numbers.

During my visit to The Vyne on Tuesday, I ate the Beef, Prune and Orange Tagine - a perfect choice of cuisine for a cold winters day in February.

Nice environment to enjoy a coffee and cake.

Very nice cakes, with typical national trust fare.