Botolphs Bridge Inn Pub & Restaurant in Shepway

stopped here for sunday lunch today . was not great food . 3 rock hard potatoes frozen veg probably a frozen roast meal out of a box never again we payed the bill but should have not we are to nice 2 out of ten yuk

Almost empty when we visited but a friendly welcome from the staff. No WiFi which shouldn't define it but unusual nowadays. Only had a drink today.

The first time we visited here as we were staying just down the road at the Daleacres Motorhome and Caravan site. First impressions were not impressive as the curtains looked creased and unironed,seating didn’t look clean,no condiments on the table. My wife ordered liver and bacon and when that turned up it was swimming in gravey,potato was sloppy (bacon and liver was nice) but still not salt and pepper put on table. I had pie mash and veg,pie meat was tough,pastry disintegrated so was very disappointing as pie is my favourite dinner. Desserts were lovely I have banoffee pie and the wife had pear and apple crumble. Overall disappointing lunch meal as it could have been so much better.

We had a pie and lamb with mint gravy. Food was really delicious. Service was good as well. Definitely comming back one day!

Lots of staff busy. but neeeded organisation we left after 20 mins of no drink or orders taken or acknowledgment of be with you soon..this is positive criticism i work in trade. Have some one taking orders. Someone doing drinks, someone bringing food , customers all round were complaining. Its a shame as its been chaos last 3 times we been in. Previously a 5 star review. I left and won't be returning. Avoid the grumpy mother in law who works sundays

Called in for lunch on a rainy, miserable day after a wet walk along the Royal Military Canal. Our welcome was as warm and friendly as the cosy atmosphere inside. There was a good choice on the menu which were all reasonably priced. Our meals were well-cooked, presented and piping hot and my wife's Gluten Free diet did not cause any problems. Would certainly recommend.

Stopped in for lunch, had ham egg and chips and lasagne and chips witha side of garlic bread, the lasagne was lovely. Good price, friendly staff. Worth a visit.

We was staying at hythe imperial and my mum recommended this place to eat. What a lovely little find a real gem of a place. Lovely friendly atmosphere, lovely food and lovely warm fire. Will definitely be coming Back.

Lamb roast was really good , would go there again , had a nice time

Friendly staff. Lovely sandwiches.

We came here after a muddy walk locally. The staff were so lovely and accommodating. Despite being really busy due to lots of people coming for Christmas lunches they seated us and let us order light bites from the menu. The staff were really friendly

Food was excellent ,service was good ,little slow to start

Very good traditional food and drinks. Lovely atmosphere as a local Inn and popular with locals and visitors. Recommended.

Great little old pub in the countryside. Helpful staff. Great menu options and quality.

Not many people in so not much in the way of atmosphere. Beef, bacon and port pie absolutely delish. Cottage pie was good with loads of cheese melted over the top. We were full up after that so didn't have dessert.

This was one of the worst meals we have ever had in a local pub poor ingredients badly cooked food was not served at the same time very disappointing

Tolles Lokal mit sehr freundlichem Personal. Das Essen war sehr lecker. Alleine das Ambiente ist einen Besuch wert. Sehr zu empfehlen ist das Frühstück am Sonntag. Wir waren einen Abend hier und auch zu einem Frühstück. Der Campingplatz ist fußläufig bei gutem Wetter zu erreichen. Allerdings ist die Straße ohne Fußweg und sehr eng.

We were staying locally at new beach caravan site and didn’t fancy going to the carvery next door and after asking for a few recommendations we came across Boltophs Bridge inn. We called on the Saturday and was able to get a table booked for Sunday. We ended up arriving ahead of hour before our booked time and were prepared to wait as it was down to us that we arrived early. We were shown to our table and sat and had a drink before ordering our food at 3pm which is when we had booked the table for. The staff were friendly and helpful and the food was brilliant. My only thing which is personal to me is that I would have preferred crispier roast potatoes but that does not take away from the fact that it was a delicious Sunday roast. The puddings were from the special board and they were lovely too. Would definitely return next time we are in the area

This is a local pub haven’t been here for many years, fancied eating a Sunday roast out so booked a table. When we got there, there was no staff around we was standing at the bar for a good 10 mins before any staff showed up, took us to our table took our order for drinks and then meals. Now all our family love Gravy but our dinners came out swimming in it the the potatoes, Yorkshire, parsnips and burnt stuffing was swimming, they brought out to small dished of veg which was cooked ok and a bowl of cheesy cauliflower and Broccoli. Was not asked if we wanted any condiments, and wished they left the Gravy off and brought out in a Gravy boat. Iv had worse dinners but Iv had better to be honest. We decided to have pudding I had Jam roll poly and custard to take away which was a very heavy sponge, not really any jam in it, my daughters was ok and my grandsons was ok, unfortunately my husbands was awful he asked for a banoffee cheesecake which was nothing of the sort, it was a very small glass bowl with some biscuit in the bottom with a sloppy banana tasting something that hadn’t set with a load of chocolate powder sprinkled on top there was no banana or caramel type toffee that you would normally have as part of banoffee. Yes we should have told them but we didn’t. Maybe it was just an off day for them shame really as we won’t go back just no atmosphere, not a lot of staff or interaction no asking if we wanted any condiments yes we could of asked but shouldn’t have to. I don’t know just disappointed really as had good reports and looking at the pictures at their food they show on the website, was nothing like what we got!!

Very disappointing. Not busy when we visited but an hour's wait for roast lunch with no explanation for the delay nor any apology. No lamb roast available, one very small Yorkshire pud, small veg portions, (frozen?) spuds and watery gravy.

We asked mandy and dave to help us out with a funeral buffet for our mum it exceeded our expections thankyou x

Been here a few times with different family members. Its loud yet peaceful. Its full of characters who remind me what pubs are about. The staff are very friendly full of smiles and joy. The pimms is out of this World...my wife loves them. Loads of fruit. They also take the blue light card which is unusual for a pub and well received. Give it a go.

First time visiting the pub today and enjoyed a delicious roast lamb dinner. Food and service both great. Dog friendly and friendly locals.

So disappointed by our visit … I had asked on Fb and my friends somewhere they could recommend to celebrate our 40th anniversary with our family and this came out top and I was so looking g forward to a really lovey meal with our family. Alas this didn’t happen We arrived and waited a while to have our order taken but it’s a Sunday and we were talking so l appreciate you were busy. However the meals were way below standard in our opinion with two being sent back! One was my grandsons who is I must say a professional when it comes to burgers. The beef burger was ordered but a lamb burger arrived. Whilst it was taken back when the waitress returned she actually argued with my daughter over the fact that it was a beef burger with seasoning in it! My daughter had actually tried the burger and went oh that’s lamb! I think most people know the difference between a lamb and beef burger and the one served was defiantly lamb. The other meal to go back was my husbands he had ordered a pork loin … to say the pork loin was overdone was in fact an understatement it was almost impossible to cut it had to be ‘ripped apart and he did try it and said it was so tough he couldn’t chew it. When the meal had been delivered we had to ask for the vegetables for my husbands dinner and also for the cauliflower cheese which was advertised on the menu and which accompanied the roast dinners. After the meals were sent back The waitress returned and huffed if you want another meal cooked it will be 30minutes for it to be cooked …. This is not satisfactory. I have worked in many kitchens and foh and when a meal is returned to the kitchen you normally put that tables new order to the top of the pile to replace the unsatisfactory one - perhaps this was done I don’t know I wasn’t in the kitchen but with the service up to this point not very good at all the two people whose meal had been returned decided not to reorder. So all in all a poor choice for our 40th wedding anniversary, your foh waitress needs to learn not to argue with customers, she may be right or she may be wrong but at the end of the day as we know the customer is always right or that’s what I was taught. I am disappointed to write this review as I think we are all working hard for our living, however when people are spending their hard earnt money they want good service and a good meal which wasn’t forthcoming on this occasion

Did a bit of research as we wanted a proper Ploughman's lunch and Botolph's Bridge was recommended. It didn't disappoint! Although it was busy the service was friendly and the food was excellent. Daughter had lasagne which was also fab. Would definitely come back again!

My husband and I always visit this lovely establishment and the service we receive is always outstanding. The bar staff and Mandy the Landlady are most exceptional, absolutely amazing. Nothing is to much trouble, the food is delicious and really well priced along with the drinks. We thoroughly recommend this lovely friendly pub. I’ve just read an awful review of the family that visited on the 13th August, we were in the pub at the very same time, actually just a couple of tables away. They did nothing but complain about everything from the service to the food! Probably to get their bill down! So rude to the staff and Landlady, no manners whatsoever. I sincerely hope they don’t return as they put people off going there!

Must say very disappointed after this came recommended. Had to call a waitress over to be served, when the food arrived it was luke warm at best. Plate full of gravy. Service seemed like we were a hindrance to them. Overall would not go back

This is an excellent place to eat great menu friendly staff good choice of vegetarian and vegan meals this is also a dog friendly pub x

Always a friendly welcome excellent beer and reasonably priced menu food is excellent value tasty and good portion size

A lovely family pub with a good selection of food. All the food was really lovely and hot.Friendly staff! We will definitely be back again.

Wow. This was an amazing find. I think we could have stayed in the area for another month & still not got bored of the menu. Food was outstanding.. prices were great.. portion sizes great. Every member of staff so friendly & welcoming. We are looking forward to coming back to the area just to visit this pub again!!! Great job to all of you that work there!!

A real English pub and food was amazing. 10 off us walked inn on Good Friday and drinks & food Wish we had a local place like this near us

Lunch We dropped in for lunch today. I must have passed this place hundreds of times in the past and never been in. Today we were in the area and wanted to eat. They had only just opened when we got there, that wasnt a...

My friend & I came for lunch. Turned up at around 11.45 only to be greeted by a very obnoxious man behind the bar. With a raised voice he said rudely ‘what are you doing here?’. Basically he shuffled us out the pub and shut...

We arrived with no booking and were seated immediately. Although it was quite busy our food came out quite quickly. And we had two family members that were late but their food didn't come too much later. All day breakfast plus a variety of baguettes...

Visited for the first time with my in-laws, who are local, on a Sunday lunchtime. They had booked, which is advisable, as it does seem popular and busy. NB You need to book by phone, as there isn't a website facility to book. It was...

We weee staying in the caravan park just down the road and had been told about this place so thought we would drop in. Good old fashioned pub/restaurant, met with a smile and a warm welcome, which was nice. Good selection to choose from on...

Quick stop. Lovely staff, good service but some of the food was not great value for money. Would return though because it was good overall

Decided too treat my mum too Sunday lunch, when we arrived it took near too 10minutes too even be acknowledged by the barmaid on shift even tho she had made eye contact on many occasions in the time waiting too place our order the what...

We were disappointed with our lunch. No roast beef on the menu. We both went for lamb which was quite tough and very fatty. Our bill was not correct but this was sorted. We would not return however it was very busy

50th anniversary meal for 13 people, loved the food, service and all cooked beautifully. Fantastic, everyone loved it. Everyone who served us was a credit, shame we couldn't thank the chef. Our 3rd visit in a month, won't be our last.

We come here every year, normally for lunch, this time dinner. Chicken burgers - Still Amazing! Everything else a little disappointing. My wife ordered stuffed peppers and was given a starter equivalent by mistake. She’d had this dish before and was seriously disappointed with flavour...

We first visited for a drink in the garden and was pleasantly surprised by the prices. We then booked in for lunch and was again pleasantly surprised by the choice available on the menu. I had read reviews and knew the food was mostly home...

Easy to find even tho off the Main Road. Parked up. Entered and Greeted by a Smiley Face. Given a Two person sitting in nice cool part of the Inn. Ordered From a varied and assorted Menu. Ordered Drinks and gladly chatted while waiting for...

What a lovely place. Rang Botolphs Bridge Inn & Restaurant to book a table. Very pleasant lady answered the phone and said my dog was very welcome. My dog was given her own water bowl and some treats, which I thought was a lovely gesture....

Lovely meal, nice surroundings.

My husband and I ate here last week and had a lovely time. We had a lovely welcome from the barman and a couple of locals. The food was plentiful and very tasty. We had prawns and garlic mushrooms to start, followed by sirloin steak...

Booked table for a return visit to this pub restaurant. Arrived and the service was very slow took ages to get a drink had to go to the bar ourselves and order. Food was very disappointing and took a long time to come out the...

The food at Botolphs Brige was really great had roast Dinner there really recommend it

I love this place. Good meals and friendly service. Often use it for special occasions. Lovely to sit outside in the summer. Highly recommended.

Great value for the Sunday lunch. They were busy and had to wait too long for meal. Staff were pleasant though.

Good food. Slow, slow, slow service. Visited for Sunday lunch. To be fair it was busy, but to wait one hour for the main course, and another 35 minutes for a desert. Not acceptable. Our meals only arrived when I asked (not cimplained) for both courses. At least the food was good.

Brilliant pub excellent food fantastic staff

Nice and helpful staff. Decent pub food.

Great family friendly pub Our roasts were amazing. Highly recommend Botolphs Bridge Inn

Great staff and very helpful. The food was good pub fare. An enjoyable evening.

Lovely meal and great beer. Very welcoming.

Nice, friendly country pub serving well cooked pub grub, very tasty!

Had a very good meal for four, very good service.

In response to the review by Mr Stephen Grant-Dawe, I am the said owner of the puppy who had the accident, she is only six months old and we are in the process of training her, unfortunately accidents happen and it was very embarrassing for all, we dealt with the situation as best we could, it is most unfair to give Botolphs bridge a bad rating, they are definitely a 5 star rating on all basis, food, friendliness, dog friendly, family pub.

If your looking for good pub food that is well cooked and reasonably priced you should definitely give this pub a try. We had a lovely meal last night. The staff are very friendly and the service was good and there is a warm and welcoming atmosphere

To day at lunch a customers dog decided to have a poo in the middle of the bar Very Smelly. Customer then let the dog go to sleep, should have taken dog home.A bit like Boris Embarrassing. Dog owner needs training. Spoilt my meal We had to move tables

It was OK. Its been a lot better in the past. We all felt the dinners had got smaller.

Great Sunday roast we will be visiting again make sure you book

Super food, lovely atmosphere and very friendly staff. We have visited 5/6 times in the last year and never been disappointed

Fantastic warm and friendly place to visit , food is out of this world ,

Traditional pub with friendly atmosphere and good selection of beers. Food is reasonably priced. We would visit again

A+++++++ You will be able to tell how good it is simply by how busy it is ! We sat by a roaring fire eating locally sourced Sunday roast drinking chilled moretti on draught . Brilliant value and a lovely family afternoon. Unpretentious food , surroundings and attentive staff. 11/10.

Arrived party of six very friendly welcome excellent choice of food we all had something different large portions piping hot food wonderful puddings not rushed lovely atmosphere great staff will return great value for money

Nice place, food and service 10 out of 10

Working in the kitchen was lad called Jason, not only was he dashinly handsome and charming he could've done enough for us. We were so impressed with the service. The food is lovely. The atmosphere is welcomely and friendly. I would highly recommend going there to eat or just have a drink. 5 stars all the way. The staff work very hard. Leave a generous tip.!!

Friendly attentive staff, good food

Sat outside as weather was nice. had an amazing ploughman's and a nice pint.

Good friendly staff and great food

Great pub, great home cooked food. Xx

Can not recommend this place more I rang the phone number and I asked what time the place stopped serving food I was told 8pm and they were fully booked ok then as I would not be there till 8/20 I would miss the time I was asked if I knew what wanted I ordered paid over the phone and then when I got there they were ready with my order great service and good food thank you 👍🏻

Friendly staff, excellent service and food.

We had a wonderful meal which was reasonably priced and the staff were really friendly.

Lovely pub and food right out in the country! Although it was a bit pricey, it was home made.

Stayed close by and visited the pub on two occasions. Just had drinks on the Saturday, staff were really nice, attentive and polite. I had Doom Bar which was excellent and my wife had a lovely Pinot Grigio. Again on Sunday lovely warm welcome from the landlady Mandy,this time for a meal. The roast was amazing, my wife had chicken and gammon, I had gammon. Beautiful homemade food, made by the landlady’s son Charlie. Would definitely recommend a visit and we’ll definitely be back!!

We normally have a decent meal but 4 of us ate last night. Starter prawn cocktail was lovely but I had chicken curry with hardly any chicken but alot of chick peas 🤔 the chips looked like they had been refried 3x & poppodoms couldn't touch as swimming in oil 😖

Family run and family friendly local pub. Good varied menu with weekly specials. Really good pies! Popular at lunch times and weekend so maybe book a table. They do home-made chips which are old school amazing. Kids meals are huge.

Absolutely fantastic food and very reasonably priced. I would definitely recommend this place and will be returning again soon.

Food was lovely I had liver and bacon mash and veg cooked just right

Great pub great food, now moved down here and this is my local, can highly recommend as the atmosphere is family friendly the staff are fantastic and the food is the best pub grub around. Had a 3 course meal today (18-8-21) served by the Manageress Leigh, and can safely say the best pub meal I've had, service and food superb, food sourced locally, I may be a bit bias, but tend to tell the way it is (see review for elephant and hind, Dover). All in all not rushed, and going by the look on the faces of other punters everyone was pleased.

Had a lovely lunch. The best steak and ale pie I have had. The desert was great too.

FINALLY.... A pub that delivers what they promise. Definitely homemade, Definitely fresh and definitely worth every penny. And the bonus, we even got to see the promised option of the giraffes. We'll be returning to sample the other delights on the menu. We had the Calamari and meatball (homemade) starters and then the fish and chips.... Delicious delicious delicious... the chef is clearly a keeper

We visited after a gap of about 2 years due to lockdowns and was disappointed with the service and the food

We have eaten here before inside, it's clean and well presented. We ate outside this time as weather was lovely. They have made the best of the outside space they have and its cosy and feels welcoming. The food is always excellent here and I have had no issues in the many times we have visited. The staff are polite and helpful. On another occasion I had arranged lunch with a friend and unfortunately my grandson broke his arm and I had to go to the hospital as it was not straight forward. With all the drama I forgot to cancel until the last minute and I must say how amazing the lady was on the phone, she recognised the situation and was so polite and understanding ... really appreciated 😊

Service was same as always having to wait when 3 bar staff deal with one person

Friendly team, good menu, lovely outside space overlooking the fields

Excellent service and the food was really good. Proper home cooked chips and reasonably priced friendly staff and nice views what more could you want.

Haven't hiked their prices up like some pubs have, always good service and a decent pint. Foods quite good too

Ate here today, great food at a very reasonable price. The portions are ridiculously generous. Great services by friendly staff and to top it off a great location with great views off the surrounding landscape and Roman fort

Not very welcoming staff and surrounding

Not impressed with the food or the Covid scurrety.

Excellent experience, high quality meals, highly recommended

Food and service was excellent

Not worth reserving a table , we waited ages for the main course which was a roast and were missing cauliflower cheese and were not told .They said they had loads of walk ins ,pity they didn't pay more attention to people who had reserved .

Apparently a woman on her own doesn't want serving. I was then told I could have interrupted one of the staff members who was sat chatting with a group. How was I to know she was staff???