Biltmore Bar and Grill in York

In York for a weekend break with friends. Booked this restaurant for dinner on our 2nd night. Big mistake! Starter was a sharing platter of olives, houmous & flat breads. It was nice, nothing special. The problem came with the main courses. I ordered a chicken burger with salad & fries. When it arrived, it was stone cold & I asked for it to be reheated. It came back 5 minutes later & although it was now hot, it was soggy. The salad leaves on the bun were hot & inedible. I asked the waitress if the whole dish had been put in the microwave & she said yes! I couldn't eat the meal as it was inedible. No apologies from the staff, just "we'll not charge you." We then ordered 2 beers which didn't arrive either. We waited so long for the bill we eventually paid for it at the bar downstairs on our way out. Really disappointing meal & spoiled our Saturday night. Avoid this place, loads of other fabulous places to eat in York.

We booked this venue for a networking business evening and pre ordered drinks and nibbles. The customer service was excellent and the "nibbles" consisted of an amazing, freshly cooked selection of food that was plentiful and delicious. We will definitely be returning in the future.

Absolutely disgusted the way my staff was treated due to the way they where dressed Come to York for a nice casual nice out and due to the way my staff where dressed they where rufused on ground of being to drunk even though this is a easy excuse to refuse admittance due to looks, as we can see this establishment is high on discrimination and only wants a certain criteria, sad to see this is still a problem in the United kingdom

Staff party of 94. Beautiful venue and gorgeous food. Nothing was too much trouble and really easy to sort and plan for so many people. Excellent value for money

OMG This bar used to be great but the management have turned it into nightmare for older people. If you can get in and need to go to the loo you have put up with the youngsters snorting drugs and when you go to the bar you will be pestered by younger people pushing in or pestering you to pay for their Drinks. The bar staff think it's OK to serve every younger person around you and think this is normal but if you complain you are thrown out. It's disgusting and needs to go back to how it was or close before it gets closed. Such a shame as it used to be brilliant for all ages😣

Lovely place, great food and amazing customer service. Amazing burger with good wine at a reasonable price.

Great for a formal events, clubs and business alike. The setting is upscale and perfect for a special occasion with good food.

Booked Biltmore for our company dinner following our end of year away day and couldn't have asked for better! Sally was so attentive throughout the whole process which made booking dinner for 50 people a lot less stressful! (Can't thank you enough!) The tables were laid out so lovely and the food was served without any fuss and was absolutely gorgeous. Massive thank you to the whole team for such a seamless service!

We recently organised an after party for our annual careers dinner at the Biltmore, and the experience was nothing short of exceptional. Our attendees enjoyed the event but also were thankful for the execution of the evening. Sally, who assited us with organising this event, was extremely helpful and consistently communicated with us throughout the build-up, making sure everything was ready for us. The bar staff, in particular, stood out with their friendliness and impeccable service. They ensured that our guests were well taken care of throughout the night and elevated the event. We would highly recommend the Biltmore for any event. From the inviting atmosphere to the attentive staff, it proved to be the perfect venue for our after party, leaving a lasting impression on all who attended.

We booked out the Biltmore for a black tie event with a student society. I would strongly recommend it for anyone looking to host a formal event. The staff were all very helpful, warm and friendly. They offered a diverse range of delicious food options and the venue was stunning. I will be definitely be back!

Great atmosphere for formals. I had such a great experience here with my friends. The food was the best part.

Booked an area for a works do after the races. Lovely place, superb staff, looked after us thought and reckoned to anyone and any group. Thankyou guys and see you soon !!!

I have had several of my Company Anniversary parties here and I love it! Not ony is this still an owner managed business in York which we love to support, but the service and food quality is fantastic. The staff have that personal touch which means that everyone is made to feel special, perfect for what I always want for my clients. Thnaks oce again to the TEAM, Sally, Arabella (grandaughter), Alice and all the gang that made this such a memorable night once again :)

Absolutely lovely spot. Dinner was incredible and would definitely go again. Very friendly staff as well

A spectacular venue for anything from a quick drink to an event for many! We had an event of 100+, the service and setting was without fault. Definitely will be coming back again! Thank you so much to Sally and the team for a flawless evening.

This is the best lasagne ever. I was here last night and food was so good I am back and food is amazing. Menu looks great but opted for the lasagne again. Last night we were a party of 30 and there were no complaints...

We booked this as an after-races dinner and our host Craig was fantastic. We were a lively crowd and he not only put up with us but made our experience so much fun. We had the best night! Food was good too 🤣

Great restaurant, gorgeous food and Craig was full of banter and great craic!!! Absolutely made our night! He needs a raise! ☺️

Had lunch on 2nd with several friends top place to eat ,great service and excellent food ,nothing too much hassle ,sadly can't recall name of gent that looked after us but top service ,well looked after will definitely be going again

We've been using the Biltmore to host drinks for our clients for a few years and we highly recommend this venue. The staff are friendly and always helpful and the food and drinks are always on point. We enjoy coming back to York and our...

We had dinner after the races. Tremendous atmosphere, amazing food and service. Craig really looked after us

The food here is absolutely fabulous! There was 13 of us and everyone enjoyed their meal. The cocktails were amazing and all very reasonably priced! Staff are very friendly, accommodating and helpful! Shout out to Craig who put up with 12 tipsy hens!

Fantastic hen do meal for 12 ladies. From start to finish my whole experience with The Biltmore has been second to none. After trying a couple of venues, I was staring to lose the will that we wouldn’t be able to book a meal for...

Great night at Biltmore, love the cocktails and the Gin Tree we will be back soon and thanks again for a great night

The food was amazing, I have the mushrooms, and surf and turf, cocktails was really good as well it’s was my hen do all the staff was amazing nothing was to much trouble Brad, Elliot , Elie was fabulous xx

Absolutely fabulous visit this weekend, I was part of a big group and can’t find a single complaint. The food was amazing, the portion was massive and so tasty I really enjoyed it but the night was made by the service we had from Brad,...

The food was amazing and the portions were extremely generous. The kids hamburger was full sized. The staff was friendly and our server, Brad, was attentive and friendly. Everyone left with a smile and full stomach.

The food was amazing and the portions were super generous. The kids hamburger was the size of a regular hamburger. Everyone ate their fill and left with a smile on their face and a full stomach. The server, Brad, was attentive and helpful. Would definitely...

Second year we had lunch here on our annual family gathering. Craig was a brilliant host. Joining in the fun! Really appreciate the level of service and fun he had with us all. Great food, burgers were especially good. Excellent cocktails- really enjoyed the Sugar...

Okayish. This place was really nice inside with a great vibe and was bustling. However, the food failed to impress. The buffalo chicken wings was ok and the salad served with the meals all looked wilted and discoloured. The lamb gyro was very dry and...

Great food - Excellent service We held a work party at the Biltmore for approx 40 people. The venue is lovely and spacious - we were seated on the balcony. Good choice on the menu and gluten free options catered for. Food was excellent and...

I recently held a work evening event at The Biltmore Bar & Grill. Sally was really helpful in making all the arrangements and reaching out to the photo-booth company to finalise the set up. On the night the bar staff were friendly and efficient and...

Highly recommended! Brilliant service by staff and most especially our gracious host, Craig, the Manager. Food was great, fresh ingredients and really tasty; drinks are perfect! At the center of town, easy to go to; lovely comfy seats it’s a perfect place to go for...

Craig looked after us brilliantly! Nothing was too much trouble. Food and drinks all first class. Absolutely brilliant!😀

If you need an amazing venue with fabulous food and terrific customer service, then this is the place to come. I booked a large group for dinner here and they absolutely loved it. The booking itself was very easy, and Sally was so friendly and...

Lovely atmosphere, music was great and so was food! Friendly staff and Craig was absolutely brill.

10/10! Would highly recommend! Friendly staff, gorgeous food & drinks & amazing atmosphere!!! Music was fab also! Lamb gyro was ⭐️⭐️⭐️⭐️⭐️ Craig manager fab ❤️

Craig the boss is soooooo polite and funny! Great service and food is delicious deffo recommend Lovely bar / restaurant

Great staff, great food & lovely atmosphere! Staff extremely friendly, food delicious, cocktails amazing!

Came here for a meal with a few work colleagues. Lovely big impressive building with interesting decor (Think it used to be a church a long time ago) Service was very nice and large varied menu with options for everyone. We will opted for beef...

30 hungry Norwegians arrived at the restaurants half an hour early, and the guys at the Biltmore welcomed us with open arms, give us the biggest smiles and top service. The food was excellent and the wine list was just what we were looking for....

Looked after fantastically by the staff here when celebrating my birthday. Great venue and atmosphere with DJs on the weekend.

Hello Sally. I just have to say yesterday was fantastic and i cant thank your team enough. Nothing was too much trouble they went above and beyond and helped make my mums birthday just perfect. The area was perfect it really accommodated us. Thanks so...

Visiting York and the Biltmore was recommended to us as we where celebrating our wedding anniversary. Food amazing lovely mocktails and friendly helpful staff. Definitely worth a visit.

Great atmosphere, amazing service, very friendly and professional. Great place to go with friends for drinks and food from early to late in the night. Highly recommend!

Rid of the kids and me and the wife hit our favourite spot in York, The Biltmore bar&grill we hit this bar due to great music/staff/food and most of atmosphere very clean and friendly, This review is a shout out to two members of staff...

I organised a meal for a group of 17. Sally was brilliant in communication via email and facilitated us when our plans changed at the last minute. Couldn't be more grateful for the welcome our group received. The whole team went the extra mile to...

Me and my friends visited over the Easter weekend, food was amazing and cocktails even better!! The atmosphere was great, the best bar in York for sure. Thank you to our waitress arabella for been so helpful with our dietary requirements! Can’t wait for my...

We came to Biltmore for our half term visit and it was one not to forget - Ben was the Bartender and he informed us of what drinks we should try and even created us a special cocktail to make our night special. He was...

We had my husband’s surprise 40th birthday party for 28ppl here and had such a fab night. Sally was amazing on the emails helping me to plan the night and take all the pre-orders and Craig was an absolute legend on the night- he couldn’t...

After spending the day walking around York, my husband and I stumbled across this lovely restaurant. Staff were very friendly and extremely attentive. Craig was very personable and we enjoyed the conversation with him. Great guy! The food was delicious and would definitely return the...

THANK YOU for making my husband’s 40th party so much fun! Everything was really well organised, great communication, our pre-ordered drinks arrived promptly, the reserved area was great (loved the balloon!) and the staff were so helpful and friendly! I look forward to coming to...

We stumbled across this lovely restaurant on a Saturday night, not thinking we would get a table. We were lucky they gave us a table. We are only here for one night and we are very pleased we came across this lovely restaurant. What a...

What a fabulous night enjoyed by all at the Biltmore. We had around 50 guests occupying the upstairs area and bar. Definitely had the ‘Wow Factor’ with great atmosphere. Loved the lighting, balloons, music, and food. Amazing Bar service and Staff who worked hard to...

We hosted a private event for 80 people upstairs at The Biltmore on Monday evening. We have used the Biltmore before and have never been disappointed. Sally is so professional, helpful and always super prompt at replying to messages. Once again the Food was Fantastic...

I had the most wonderful 40th birthday celebration at The Biltmore. We had around 40 guests and Sally kindly organised the upstairs balcony for us which included a lounge area and private bar, as well as plenty of room to dance when the DJ comes...

Went here for my nieces hen party .despite being booked months in advance they had no record of us being booked in for a meal. We had all paid a £10 deposit. Lad on the door said r we had us booked in for a...

We visited as a couple with our 9 month old. Staff were really welcoming and accommodating for our son. Food was really yummy, good portion sizes and reasonably priced. Staff were really friendly. The place was fairly empty when we arrived about midday and was...

A fantastic evening at Biltmore for New Years Eve. The staff were very welcoming and attentive . There was a great atmosphere especially with the DJ leading the entertainment into the new year. Would recommend if you’re visiting York!

Went there on Saturday for our Christmas work do and as always it was a fantastic night!!! The staff were very attentive and friendly. We always have the best time every year. Definitely will recommend to anyone that wants to have a great night.

We always go in often but in 9 years never thought of having a meal just drinks So I decided to book this for our Christmas do with the doctors and nursing staff We was Greeted very professionally and was shown to our seats for...

A great venue, delicious food and amazing service. A group of 16 friends came together to start our Christmas fun and we all left really impressed. Many thanks, especially to Craig and Jollie.

We had a fabulous Christmas party meal for 20 here. Food great Service amazing Surroundings just beautiful

After discovering The Biltmore during a search of 'cool bars and restaurants in York', I emailed to book a table...and it certainly did not disappoint! On entering the grand building, I was blown away by its size, decor, bar area and mezzanine floor. Delighted to...

We booked the Biltmore for a party of 20 on a busy saturday night. Food, drinks and service were all fantastic. The music and atmosphere made for a great evening. Thank You

Beautiful food and ambiance! Great staff! Lovely place to eat and really central! I had the burger bc and it was really good value, Would definitely visit again!

We went yesterday while we visited York for the day. We had a fab time. Food was lovely and staff were great especially Craig who looked after us and made sure we had the best time thanks we wilp deffo come again

Unplanned visit whilst in York. We all had different burgers, all tasted amazing. Would definitely recommend.

Had a meal and drinks to celebrate 3 special birthdays with a group of friends. Craig (renamed vivid Craig) did everything to make out evening enjoyable. Great ambience and atmosphere with great food and good value drinks. Loved the cocktail tree!

We had a booking for 21 adults, having drinks downstairs before going upstairs to our table. We were made very welcome and ambience and atmosphere was first class. I cannot praise the service enough. Everyone in our party who came from North East and around...

So glad we came here. The food was absolutely amazing, the cocktails were also delicious and the staff were so lovely. The building is also so so pretty! Would highly recommend this place when visiting York! We had such a lovely evening here and would...

Popped in for a bite to eat and a drink, service was a little slow due to a large number of people who had been in before us. This was explained to us and the staff were very apologetic. Food was amazing and the staff...

What’s an amazing place, from the minute of booking we where looked after by Sally. The service, food, atmosphere, was excellent and went over and above our expectations. All the team where attentive and delivered fabulous service - Jonny Is lovely 😊 Perfect night out,...

A huge thank you to the Biltmore Bar & Grill team (especially Craig) for accommodating us - we were a large party visiting and we were meant to have a booking but unfortunately there seemed to be an issue, but nonetheless even on a busy...

Great friendly generous staff, lovely bar and great atmosphere. Top range of drinks and comfy seating , Will be back very soon

Organised a large group (14people) work dinner and Sally was very responsive to message but also very accommodating as there were a few short notice changes. Food was lovely and decent portions. Everyone left feeling satisfied! We were seated upstairs which was nice as we...

Couldn’t recommend The Biltmore anymore if I tried! Booked in for a cocktail making masterclass for my sister’s hen-do, this was so much fun even with 14 of us! On top of this, they also accommodated all 14 of us for food after due to...

Went to the Biltmore for my first time for a meal on Saturday night with friends, first impression was very positive, we were given a nice table up on the mezzanine level and were quickly served drinks while chosing our food, In short the food...

We had a function at The Biltmore and had a fantastic experience. The place is very clean, smart looking and well equipped. The staff were really helpful and client focused. They were very friendly and professional. Our food was spot on and all the drinks...

Had such a fun time doing the cocktail masterclass with Rob - who was brilliant! Would definitely recommend.

We came for a Bottomless brunch and it was amazing. The food was great and they had a really good range of drink to choose from. And a martini on arrival! Brad was fantastic and nothing was too much trouble for him, thank you!

Could not fault anything!!! 10/10.. From start to finish this was 5 star service. There were 17 of us coming on a hen weekend to York and on the Tuesday 3 days before we were due to arrive our Friday plans got cancelled! Panic set...

We popped in during the afternoon to rearrange our booking for slightly later in the evening. This was accommodated with no issue. Upon arriving later in the evening we were seen to very quickly despite the restaurant being very busy. We were taken straight to...

Came for my sisters hen do to do cocktail making and couldn’t recommend it enough!! We had jack teaching us to make the drinks and he made it so much fun! Great atmosphere and would definitely go again 😃 thank you Jack!!

We booked a meal at the Biltmore a few months back for my friends hen do and finally enjoyed it last night. Everything was absolutely amazing from start to finish, there were 19 of us and they knew exactly who had ordered what and ensured...

We booked the upstairs space out for an engagement party and it was amazing! Stunning venue (barely needed to add decorations) lovely bar staff and central location. Sally the events manager also hired us a private DJ for the event and organised us some welcome...

We frequently visit the Biltmore after work , the food is fantastic & they have a brilliant selection of drinks .The staff are amazing , so friendly & helpful !!! Fantastic place to unwind lovely upbeat atmosphere .

I’ve been to the biltmore bar & grill several times and it hasn’t failed to impress! The venue is stunning, great for events! I attended a launch party a few weeks back and it was a great balance of privacy for our event yet atmosphere...

The only ladies toilet was blocked. We were sent to the restaurant next door to pee and had to go outside and back through the main entrance in the rain to get back. We tried to order at the bar and were told it was...

Came for a cocktail with partner and daughter.. And frankly could have made better at home.. English garden had half a cucumber and dead sprig of mint in a dirty glass.. Told to pay upfront before cocktails came, waiter presented half a glass of cosmopolitan.....

From the first email to request a table, to the second we left, everyone and everything was amazing! Sally quickly replied to any emails and was very organised. When we arrived, we were warmly welcomed and shown to our table upstairs and we're met by...

Wow what can I say! We were really looked after when we came to Biltmore for the Company launch party. I recommend 100% if you ever have gatherings or parties as they know how to look after you.

This event was incredible, lovely venue. All staff were welcoming and very organised especially with providing us with a welcome cocktail for the event. I will always recommend this place if you want to go for a lovely evening / night as it has a...

We were thrilled to host our launch party last week staff were helpful & supportive throughout the planning and running of the event from helping decorate to crafting speciality welcome drinks guests were delighted. Excellent service throughout dj and setting all making for a perfect...

We walked in here having not visited before and was pleasantly surprised. All the staff were extremely friendly and efficient. The food was absolute perfection, it’s rare these days to get a steak sandwich where the steak strips melt in your mouth. Big up to...

Excellent venue with good ambience and great service. Friendly staff who were very attentive. Had the Brie and bacon burger which was delicious would definitely recommend ! Will be back for sure !

We came in as part of a Hen Do this weekend and had brilliant service from Joe as well as Adam, TJ and Carlos.

Had a fabulous meal. Ordered chateaubriand which was cooked to perfection 👌 and a chocolate brownie to share for dessert. The presentation of the food was amazing. We were served by Brad and James during the course of our meal, both were polite and attentive,...

We held a corporate event with over 80 employees and customers. The food was fantastic, well presented and plentiful. The staff were attentive and friendly making the whole experience lovely. The venue itself was quirky and characterful. Overall an extremely enjoyable evening and would fully...

Cocktails amazing, lesson from jack was great, banter was banging an all ! Made a good hen weekend even better !