Bill's Restaurant in West Berkshire

I simply want to highlight one part of my visit to this restaurant - the team and the service are amazing..simply the best I've seen in a long while. Everyone who served us (four in total during our stay) was welcoming, had a smile on their face and served our table in a really engaging and friendly manner - terrific performance. Congrats to the management of the business and this team in particular - I can't recommend you highly enough. In this day and age where most restaurants serve good food, the service element makes a real difference and rest assured whenever I need to meet someone in Newbury again - this is where we will be meeting...well done to everyone involved.

The place looks beautiful but the food is extremely disappointing. My friends and I were expecting a nice, warm, gourmet selection of meals to choose from for lunch, unfortunately, this 'restaurant' serves cafe menus... English breakfast, sandwiches and burgers was pretty much all there was on offer. There was a salad, which promised to be a variation on my favourite, Greek one but turned out to be, without any exaggeration, a bowl of shredded lettuce with 5 chunks of feta and a couple of slices of melon, no taste or flavour to it and no Greek salad association other than the cheese. My friends all left their food half eaten too. Don't even get me started on asking to move the table when you are seated in the most inappropriate area one could possibly imagine, next to an ordering station, with a constant flow of waiters standing over you... The waitress had a face like I asked to dance naked on the bar in exchange for money, then told me I had to go and look for a manager and sort it out myself. I shan't be visiting again.

We had lunch here today. The welcome, the waitress who took our order and the bar staff when we went to pay were excellent, as was the food and the lovely seating outside. Regrettably it was spoilt by the awful service, or rather lack of, by Caroline. She totally ignored us, serving the next table arriving after us. We were not asked if everything was ok, fortunately it was, if we wanted desserts, or our bill. She was more interested in talking about the amount of people seated in her area, her workload and personal issues. Regrettably we took the service charge off which I don’t like doing as this impacts on others who were great. However as we seemed invisible to her we had no option. Such a shame.

We’ve now eaten both a dinner and a breakfast here (it’s next to our hotel) and each time has been lovely. We just finished up breakfast and finally I was able to have a totally low carb Keto meal! They were so helpful when I ordered the Garden Plate and then, typical American style, said what I didn’t want on it (basically no carbs: beans, bread, etc). It was the beast breakfast I’ve had so far! Everyone is super nice and the dinner we ate previously was a Cesar salad with chicken. Also very good. For sure worth breakfast, brunch or dinner and the team was SO accommodating!

It’s the first time Iv been in since the redecoration.i didn’t like it at all.i used to like the table service much more personal.but now you have to go to bar to order and pay not as nice won’t be going back

We are regular visitors to Bill’s in Newbury and they never let us down. Always fantastic. All the team are very attentive and friendly. Jonny is always on point and simply can’t do enough to make sure you have the best time. Tonight no exception and Molly (who waited our table) was equally awesome. Easy to not comment on the food because it’s always on point but to remind anyone visiting, it is cooked for you and they care so much that you enjoy it. When you say nothing you know it’s great, when you comment (as I can with conviction) it’s way more than good! Thanks team for a lovely evening Andy

On long trips, if passing near Newbury I always stop for lunch at Bill's. Enjoyed a delicious Grain Salad/Nourish Bowl and also noted on this visit how much friendlier the staff were. Especially the two young guys on the bar. Maybe there has been a change of manager since my last visit about a year ago?

Stood waiting at the door at a half empty restaurant. None of the staff acknowledged our presence- waited 15 minutes then left. Shocking level of service

We often go to Bills, it's our first choice in Newbury for breakfast and occasionally lunch or dinner. We have always experienced excellent service here with friendly and helpful staff who cant do enough for you. The food is always amazing and we have never had a disappointing meal. The restaurant looks so lovely following the refurb, its light and bright with beautiful décor. The front section is now a more casual lounge area with a QR code to order which is super easy to use. The restaurant at the back is still table service and you are always made to feel welcome. We will always recommend Bills for a guaranteed lovely meal and restaurant experience.

This spot proved to be a great place for lunch. The English breakfast was available and it was highly satisfying. The santorini salad was huge and very tasty.

Really enjoyed the food and the service was generally very good and very friendly. I do, however, feel offended by the 12.5% tip automatically added to the bill. I have always left a tip of at least 10% at any restaurant where I have dined, more if the service was exceptionally good. To automatically include it on the bill implies that I am ignorant of accepted hospitality etiquette and this disappoints me. I will not be returning.

Warm and friendly service by Archie, whilst we were told he hadn’t been there long, showed the exact behaviour you would want serving you. Going the extra mile to ensure our experience was wonderful.

Birthday celebration meal - Serena served us and although she was busy she served us with a smile and made my friend's birthday meal that much more enjoyable. She kept our drinks topped up and arranged a group of staff to sing happy birthday to him. A lovely evening to remember. Thank you Serena.

Delicious food in a stylish setting. The flavours of the meals are divine, like classic meals amped up a notch, alongside fresh, tasty, creative dishes that always deliver on presentation, taste and quality. Would always recommend. You will not be disappointed.

Wow ! Just wow. I took my two boys for lunch and used the two children eat free when an adult buys a main course. The food was amazing. Great value. We were served by Sue. She was wonderful. Sue really went out of her way to make sure the boys had a special time. She made them laugh too. What a great lunch. Thank you Sue.

Wonderful casual weekday lunch prepped promptly and of high quality, and most importantly delightful customer service from the waitress called Faith! :) Will definitely be back!

We had brunch. Tasty eggs, ham and salmon. Added fried potatoes…. Yum! Good coffee and good juices. Just over £40, so fairly pricey £££ Service was ‘over the top’ for us…. My Lovelies, Darlings….. Staff life stories…..Not the best Bill’s that we have been to, but not bad!

We came to enjoy dinner. The service was excellent, we had fish pie and a burger, great flavours and a good portion, the only down side was the prices of the drinks £3.50 for a can of coke ! Besides this, we had a lovely time sitting in the back outside space

Alex was great! So friendly, quick and very knowledgeable of the menu. Would come back because of Alex.

Amazing food, great wine. Our server Alex was very attentive and made sure we had everything we needed!

Food average. Breakfast is the best meal but now asking for card only so i will never go back. Shame as the atmosphere is pleasing and service efficient.

Called in today with my husband for brunch. Had a great experience, staff were all friendly and helpful. My husband uses a scooter after a stroke, but no trouble in finding us a suitable table. I had poached eggs on smashed avocado on sourdough, hubby chose eggs Benedict. Both meals were delicious. Can’t wait to visit again.

Lovely food absolutely brilliant service a big thank you to Sam and Shakira! Really enjoyed the whole experience! Highly recommend! The view of the square is also really nice!

We dropped in on Saturday on our way home. Sam served us and we were thrilled that she recognised us from the last time we were in. We both enjoyed our Big brunch and garden plate. So lovely to be served by such friendly staff that provide excellent service. It was really busy but we were made to feel welcome. Will definitely return when we're in the area.

The food was fantastic. Our waiter, Theo, was especially excellent cannot thank him enough for a great night

Lovely restaurant in Newbury, we were served by an amazing waitress called Caroline. Very pleasant and attentive to our every need. Best service we have had in a long time

I have worked in customer service for many years; man and boy. I was today years old when I got an education in to how someone should treat a client, Caroline, sweet Caroline. You’re an asset to this restaurant and to this business. You have...

Right on the square so lots going on. Had the seafood linguine - fantastic. Service excellent too.

This place is great for family dinner.. Loved their special flower pot dessert.. It was incredible :)

I love bills it’s my go to restaurant, it makes it even better when Sam & Serena are looking after my table! Amazing staff, great food, will come time and time again :-)

Great food, brilliant service.Jade and Theo were excellent servers/bar staff. Made it really special

Lovely food and fantastic service by Sam. She couldn’t do enough for us and is always so kind to us when we visit. Asset to the Team at Bills

Had a fantastic Brunch. Food was incredible, and quality of service was a cut above the rest. Theo made our afternoon, making sure we were incredibly well looked after, all with a professional smile and a bit of humour. Thoroughly recommend at any time. Thanks...

I love the plant based breakfast here. The veggie sausage and bacon are lush. The plate size is great & you can order extras. My two problems with this place are one you want ages for the bill even after asking for it. It's breakfast...

We came here for my partners birthday meal with the kids and had a lovely time. The food and the service was excellent. We were served by Sam and she was fantastic, so friendly and welcoming and nothing was too much trouble. She even took...

I had dinner at Bill’ Newbury, with my daughter and a friend. The waitress, serving our table was, Serena. I have never ever, experienced a more, caring, pleasant,professional, and efficient waitress than her. Nothing was too much trouble, she somehow knew what we wanted, when...

Our table was ready and all the staff were friendly and helpful. Food arrived in good time and was delicious. We had a voucher and this was processed without fuss. All in all a good experience, one we’ll repeat at some time.

Excellent place to relax and eat fresh and food meal. Very helpful, smart and kind staff. Highly recommended. I've been there on lunch but later we came back again for a coffee 😉

Lovely location to sit outside for brunch. Decent size plates of food and nice juice and coffees. Fantastic service too!

The duck salad starter is possibly the best starter I’ve had in Newbury. I want it for a main course! Couple that with lovely lovely staff, and Bill’s is on to a winner here. x

Made to feel very welcome by the lovely waiting staff. Food was brought promptly and was fresh and tasty.

We had a table for 18 at Bills for a colleague's leaving do. The communication prior to our booking was superb, everyone I spoke to was extremely helpful and very well organised. On the night, the service, food and ambience was perfect and we all...

I went there for lunch with my daughter. We had food from the set menu, which offered great choices. We didn't have to wait too long for the food and the service by Ibolya was excellent. She was kind and attentive. The food was delicious...

I have been meaning to write this review for a couple of weeks now - we went to Bills for dinner last month and had a really lovely meal. Sam gave us excellent service and made out experience really welcoming. She was super friendly and...

I have now been to this branch several times. Staff are always great here; we had Sam as our waitress at the weekend and she could not have been more attentive and personable. Food is consistently good also, with really decent-sized portions. Definitely an example...

Came for a meal out up from Birmingham with the mrs, was a very warm meeting from everyone and our server reece was absolutely amazing and made sure we had everything we needed! The food was amazing especially the bbq pork burger and the meatballs,...

Took the kids in for breakfast last Sunday. The food was all very nice and although busy the service was great and all the staff really friendly. Our waitress was Jade, absolutely rushed off her feet but still found the time to accommodate for a...

Had dinner here last night with a few friends and wasn't expecting so many vegan options. The lady serving us, Jade, was so kind and helpful, and I went with her recommendation, the dirty vegan burger - it was so good! Will definitely be coming...

Have been to Bills many times, but the server made it all the more special it was on the 19/4, food was so good and they catered for our grandson without any effort nothing was to much trouble. We had the burger, seafood linguine, and...

Lovely meal, enjoyed my hippy bowl! Everyone else enjoyed their chicken burgers. Great service from our server, Sam.

We had a wonderful evening at Bill's in Newbury, staff were just wonderful; attentive, friendly, happy, welcoming, nothing was too much trouble. Food was delicious. The only suggestion for improvement is for the dessert menu to be on lighter coloured paper as it was difficult...

Met a friend for an impromptu drink after work. We had a cocktail each and shared some starters. We were greeted & seated by Toni - who found us a lovely table by the window. We were looked after by Jade, Alex, Molly in turn...

We had a lovely family lunch today served by the very efficient and friendly Sam, thank you. Looking forward to coming back soon.

Lovely lunch out with my daughter and grandson, I had gorgeous chicken burger, and daughter had Easter pancake stack attentive staff will be back soon.

Brilliant service and great food. Served by Sam who was excellent. Looking forward to visiting again

We eat here quite regularly either be it for brunch or dinner. The menu has such a good varied selection and very well priced. The staff are always very friendly and attentive. Definitely a favourite venue. We ate here three times last week!

Bills has become our 'go to' restaurant whenever we are in a new location and those we love such as the Newbury location are a reason to visit the town. Our recent visit to Newbury didn't disappoint. As always the location was spotless, the food...

Had a lovely evening dinner, and with great attentive service from Rhys, nothing was too much trouble. He helped to make the whole experience worthwhile, and we will definitely be back in to try other dishes. Flowerpot Cheesecake definitely one dessert to try.... Yummy

FANTASTIC family meal. We arrived with our twin babies and made to feel so welcome. Big Thank you to Theo for looking after us. Having young children wasn’t a problem, we were made to feel so welcome and everything was done to accommodate us and...

Went on a date food was class the atmosphere good it's got good ambience feels cosy but has space at the same time. Our waitress Sam was an absolute hero and helped curate a perfect time 10/10 would come back just to have the pleasure...

My wife’s birthday - we had a fab time - 2 children 2 adults - amazing food and superb Malbec! The brilliant Theo looked after us throughout our wonderful evening - thank you for a superb celebration dinner - see you all at the next...

We arrived at 9pm on a Wednesday night, and were advised they closed at 10, which is fine, as some restaurants in Newbury are stricter with this, and wouldn’t necessarily accept tables at 9. We ordered the 2 course set menu, consisting of calamari, dumplings...

Had a great meal, very friendly service from Sam made us feel very welcome! Will most definitely be coming back next time we're in Newbury.

Molly was the most amazing server. She was attentive throughout and provided great menu advice and customer service. Thank you Molly! X

Fast, quick and responsive service! Our waitress, Sam, who was excellent, and the whole team were clearly out to make our visit very enjoyable!

We had an excellent family meal as always. Food was excellent and the atmosphere relaxed. Sam our waitress went above and beyond to engage with the kids and provided attentive service.

While traveling, we arrived in Newbury earlier than needed and happened to stumble across Bill's while looking for somewhere to have breakfast. What a lucky break! The staff was amazing and friendly. The food was wonderful and they were nice enough to get a taxi...

We went here for lunch to celebrate our eldest birthday. We had a great table and the staff were so kind and attentive. All our food was delicious and the fact that they were doing kids eat free in half term just made going out...

Visited today for brunch and was delighted. Absolutely brilliant staff - faultless. What a team - not sure if that's all Bills staff but Newbury are on fire🔥 . We took ages to order -Had a 4 hour brunch and were so welcome. Lovely to...

Being a Sunday and we love Bill’s we knew to book, especially for 6 at 11.15. When we arrived there was a queue outside but we sailed in. The place was teeming but we had a nice table and menus arrived. 1 hour later our...

Impromptu visit to Bills pleasantly surprised food very good and service also excellent ! well done Will be back soon

I am shocked and saddened to even write this review. Having had a birthday meal booked on bank holiday Monday (02.01.23), I was thrilled to hear my little toy sized pup could join too with my friends! We were looked up and down by tables...

We came here to have lunch with friends as a midpoint stop between our locations. Our friends took a while to arrive and the staff were q quite happy for us to sit inside and wait without ordering anything. It was not too busy and...

Great food cooked very well - met friends here for lunch. It seemed most of Newbury had the same idea as the restaurant was heaving - just like the London tube in rush hour - which says it all and how popular Bills is! However,...

2 Adults with 2 Grandchildren went to Bills in Newbury before going to the Panto had a 5 o clock table booked. We were served with drinks first then 10 minutes later came to take orders for meals. I asked to have an all day...

The staff here can’t do more to help, we’ve eaten here loads and have made it a family tradition to have a meal here around Christmas Eve each year. They’re always accommodating with our baby, tucking our pram away for us whilst bringing over a...

I looked online and noticed that world Cup burgers were being advertised but when I went to order the waiter informed me that the Christmas menu took presidence and had to order a normal burger.. My friend and I between us had 1 starter, 1...

Visited alone whilst working away. Was made to feel welcome from the moment I stepped through the door. Every member of staff was friendly and helpful. I had a meatball dish which was really tasty and a festive baileys snowball desert which was also really...

It's been a while since I last visited Bills so at the suggestion of a friend we had lunch there a couple of weeks ago. It was a reasonably nice day so we sat outside in the rear courtyard which was very pleasant. The lunchtime...

Lovely menu, quick and efficient service. Loved the food and the decor of the place. Atmosphere was relaxed and staff seemed to know what they were doing. Will definitely return.

Came last week for my wife's Birthday. We had tuna tacos and roast duck to start with, then the roast half chicken and truffle & chicken two ways. All tasted and looked very nice. The restaurant was very busy and we sat at the back...

Beautiful place, amazing food and great service! Only thing spoiled visit was the presumed 12% added on service charge!!! We saw bottom line price on bill then put extra tenner in fora tip! Wasn't until we left and had closer look at receipt we realised...

Excellent service from all the staff! We had a good evening tonight. The staff were particularly helpful with catering for my husband’s allergy. Well done to you all. The food was good as were the drinks. Thank you.

We were a group of friends who dined there. Greeted and seated no problem. Got our drinks but waited a while to order our food. One waitress says she'd be with us in a minute but went on to do something else. So we asked...

The whole experience was excellent thank you Rhys you made us feel special the food was great and tasty the service was exceptional

I had lunch here on Sunday with some friends. We arrived early but our table was free so were seated early. We sat outside & the waiter was very helpful by putting up the parasol for us as we wanted to be out of the...

Such a lovely evening. Amazing food and service. Cherry our waitress was so lovely, brought a real shine and so cheerful. She is a big credit to your team.

Been a few time before, always had reasonable food and friendly service. On this occasion i took myself and two children for lunch. Ordered calamari to start, lovely as always. Then the mains, i had a reasonable steak. My children enjoyed the halloumi platter and...

Vriendelijke bediening, leuke sfeer en prima eten. De medewerkers proberen om het bezoek aangenaam te maken. Een gezellige aankleding van...

Friendly service and sat in the little rear courtyard. Can recommend the Hippy sald, one of the healthiest meals I've eaten!

Visited here with family on two occasions, our first evening was very good, but our second evening was even better, because of the exceptional service by Sam who was so attentive, friendly, and was interested in where we came from and why we were visiting...

Gorgeous meal! We had steak and eggs, meatballs, chicken burger and avocado on toast. Everyone loved their food and the waitress Catherine was very attentive and a lovely server. One of my fave restaurants!

We had a fantastic dinner at Bills - much down to our lovely waitress ‘Cherry’… Couldn’t praise anyone higher, the perfect balance of attentiveness and a wonderful sense of humour! And to finish off the food is fab! I had tuna nachos and my friend...

The service was 1st class, food excellent. The herb marinated chicken on a bed of dice roasted potatoes was succulent and really tasty. Apparently it was new. Our family also had chicken dishes and enjoyed!!!

We had a fantastic three-course meal on a Sunday and the food was excellent. We decided on tree sharing platter to begin, followed by steak and eggs and Mac and cheese. All meals were fantastic and very tasty, as well as good portion sizes. To...

We visit this establishment most weeks .. the English breakfast for my Husband and pancakes for me ..our server IBI knows our order and gives me useful suggestions on the new smoothies there is to offer .. staff like this are hard to find .....

Went here for Valentines as a last minute booking, food was amazing, drinks were strong but very nice, and service was quick and friendly.

Amazing service and delicious food We turned up on the off chance of getting a table for a family if 7 We were greeted with such a warm, friendly and accommodating manager. All the other staff were also polite and friendly. The food was excellent...

10/10 recommend The festive burger is the best burger I've ever had! Our waitress Megan was lovely and very attentive

We venture to Bills most Saturday mornings after taking little one swimming , The food is quality and the Customer service is second to none .All staff are lovely, however we have grown particularly towards Serena, Andrew and Jade who go out their way to...