Based on 1.610 opinions finded in 2 websites
Based on 1.610 opinions finded in 2 websites
Nº 199 in 477 in West Berkshire
Nº 47 of 121 British in West Berkshire
Opinions
Spacious warm comfortable room . Had a good night’s sleep. Staff friendly and helpful. Excellent location.
Erika Disney . 2024-11-09
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Worn rooms with white moths and red spiders. Cold and slept badly. A breakfast hostess who seemed to hate her job, also expensive and bad breakfast. Don't stay here.
Fredrik Andersson . 2024-11-08
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Nipped in for lunch. Cass was friendly and courteous. No messing around, food came very tasty plus a 30% off so well priced
Louise Nolan . 2024-11-08
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Great food, fab staff, Cass the manager could not have done more to help. Thanks to everyone at the Elephant at the market.
Emma Winter . 2024-11-07
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VERY GOOD FOOD, LOVELY STAFF XXXX ❤️
Wendy Smith . 2024-11-07
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Only stayed for a few drinks. Great staff interaction. Toilets amazingly clean and tidy. Great location for the buses. Will definitely be going back to try their food.
Steve C . 2024-11-02
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Only had drinks in the bar area
Elaine Howell . 2024-11-01
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Brilliant experience all round. Lovely staff, they were all very attentive. The food was delicious! Even better that it is in the centre of town! Super convenient. I will definitely be returning sometime in the near future.
Georgina Blandford . 2024-10-30
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Stayed in the hotel rooms. The rooms were clean and tidy, maybe a little worn but certainly ok, in a great location with carparking on site. Would definitely stay aga
Keith D . 2024-10-29
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We booked for lunch as we had a voucher. The food was good and we'll presented. The staff very efficient and friendly. Without a voucher it was still good value and we will go again
Norah Esslemont . 2024-10-28
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Enjoyed the hotel, enjoyed the pub food, loved the town.
Shane Graves . 2024-10-10
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Great place to stay and dine in Newbury. Food is amazing and service is impeccable. Mikele :) 5 ⭐️
juliana paradello . 2024-10-02
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Lovely food, superb staff and all in all a great evening -thank you. It was a really good evening and this was definitely in part due to the staff on duty that night.
Tiffany S . 2024-10-01
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Fantastic food and service mikiael was brilliant so helpful and kind and made our experience so wonderful, we will definitely come back ☺️
Kimberley Thatcher . 2024-09-28
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This is a marvellous establishment with excellent customer service. Notably the young woman with the black hair, Jess I believe her name was, had a stupendous attitude and a clear care for her job. Would highly recommend and look forward to my future visits!
Luke Hassan . 2024-09-24
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Amazing place to go if you love a good pizza or cocktails! 2 for £12 could not go wrong! Staff are all happy and lovely, great service and everything tasted amazing😍 Will 1000% be back asap.
jessy m . 2024-09-18
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Stayed during the week. Fantastic food, service and staff. Breakfast was especially good. Highly recommend and will definitely return
Phoebe R . 2024-09-17
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Great food. Great staff. Great cocktails on the deal and Breakfast was also delicious. Lovely atmosphere will 10/10 recommend
Passenger27295239477 . 2024-09-17
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Came in with my family for lunch and had a lovely time place is beautiful and staff are very friendly food was perfect would recommend!
Lucy Jones . 2024-09-12
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Accommodation is good as is location in the centre of Newbury. But what has made it the perfect short break is the service. The staff will go above and beyond to make you comfortable. Charlie, our waiter in the restaurant, ensured our meals addressed dietary requirements and couldn't have been more helpful.
J J . 2024-09-06
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We popped in before going for a meal, my friend and i decided to take advantage of the 2 for £12 on coctails, we have different tastes, only to be told that you could not order different drinks they had to be the same, we ended up with coffee, this was a loss of £5 maybe more as we then decided not to stay or return, this is a very silly policy, you need to up your game.
janette w . 2024-09-06
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Great quiz night, interesting subjects. Really busy, lucky to get a table. Would recommend booking!! Friendly staff, fun atmosphere
Antony S . 2024-09-05
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the server was very friendly and accommodating as there wasn't much to choose from on the menu for a pescatarian so I asked for the chicken Cesar salad but to remove all meat which they provided. We used to visit all the time but when the menu changed, there is limited options for people that don't eat meat The old menu had much more options
Madeline L . 2024-09-02
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Stayed here a Number of times the Staff are all amazing very attentive to your needs rooms are of a high standard and very comfortable and its always reasonably priced. Would definatley recommend and Stay again
sean ennis . 2024-08-31
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Booked a meal with some family and friends, food was amazing loved the new menu, Kyle and Alfie served us and we're extremely helpful and knowledgeable and couldn't have done anymore great staff!
Travellingqueen71 . 2024-08-14
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We popped in for drinks, and ended up staying for dinner! The food was delicious and Kyle (who looked after us) was absolutely incredible, making sure everything we could’ve wanted was delivered flawlessly!! He looked after us with a smile and made the experience magical! Would definitely recommend coming here!! :)
India Harrison . 2024-08-13
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Had a birthday meal today, slow, bad service, veg was cold they warmed it which dried the meat making it like cardboard, food for 9 people not one of us had a good word about the food, first time of going there, wont be a second
rosalee cook . 2024-08-11
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Lovely meal, Jessy was lovely and helpful. Room is clean and great shower. Location is fantastic and great pub vibe
Emma . 2024-08-10
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Very nice place , very good drinks made by Mikele !!
Luis Enesi . 2024-08-09
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Amazing food, drinks and cocktails! Perfect service from Mikele who looked after us! Will definitely go back!
Irena Kasa . 2024-08-08
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Really fantastic food in a great location with incredible staff. The dessert menu is sensational. Highly recommended.
Craig Ganssle . 2024-08-07
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Our first trip. We enjoyed our meals.
The Inspector . 2024-08-07
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Passed a few hours here drinking some good beers and gins. Attentive service from Dougie and lovely atmosphere. Would return
nelle20222022 . 2024-07-17
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Had such a evening, Harry was a star
Tracy Roberts . 2024-07-13
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Great service great food thank you. Harry looked after us great night out with friends.
Motortec John . 2024-07-13
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Just had a lovely meal at the Elephant, the food and the waiting staff where amazing especially Harry
Abbie’s bakes . 2024-07-13
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Amazing stay at the Elephant, lovely staff,food, and rooms. Would highly recommend and we will be returning soon. Thank you to all the team!
Peter Bremner . 2024-07-13
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Great food and great staff :) lovely environment. Harry was great
Suzie . 2024-07-13
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My husband and I visited Newbury for a few days, and the Elephant @ the Market was definitely the right choice for us! The location is top notch and everyone's very friendly. We were helped by Michael and Harry, who managed our stay expertly. We stayed in one of their rooms upstairs and absolutely loved it. The decor is a blend of modern and traditional style, very tasteful and comfy. We also had breakfast and drinks in the dining room/pub downstairs, which was very convenient. Couldn't ask for more!
Simona Gabriela Reynell . 2024-07-11
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Great service, food and atmosphere
Sheila Harrison . 2024-07-06
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Fabulous 🤩 lovely evening & Kyle is a star ✨
Lorraine Tungate . 2024-07-05
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Great service very clean rooms will definitely stay again
David Fisher . 2024-07-05
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Doug and the rest of the team offered brilliant service
Anna Whelan . 2024-07-02
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Had a family meal, then stayed overnight. Dougie, Kyle, Michele looked after us rally well
Andrew Whelan . 2024-07-02
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Excellent service, good beer and fantastic menu. Had a great stay, would 100% recommend a visit
Mathew Colley . 2024-06-27
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Great evening, lovely staff and the best service in town. Big shout out to Kyle and Jess for looking after us.
Michael Lee . 2024-06-27
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Great pizzas and cold Amstel! Perfect. Friendly staff, nice and clean pub. Worth a visit.
Toby Barrett . 2024-06-26
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Good service no complaints at all. Friendly staff
Phoebe Rogers . 2024-06-26
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Half way through a three night stay, no air on in the room just a fan that was broken (replacement was provided but just blows hot air around the room) Practically no WiFi in the room, I couldn’t use it to work and any app requiring WiFi takes minimum of 30 seconds to load if it loads at all! WiFi I might add that took the staff 10 minutes to help with because the app will not allow you to submit a date of birth and I was just met with “we’ve lost count of how many times we have reported this” Towels were replaced after the first night but bed has not changed or even made. Nice looking hotel but lacking in basic amenities and I wouldn’t recommend staying here especially at the prices they charge !! Great location Restaurant not tried
Nicholas Taylor . 2024-06-25
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Service is fantastic! Food is incredible, really friendly staff. Always quick to help with anything you might need! 10/10 would highly recommend.
Nathan Trinder . 2024-06-22
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Great place really enjoyed the atmosphere and good service from Brandon
brandon low . 2024-06-08
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Had a great meal with the family and exceptional service from Brandon running the food and dug making our drinks will definitely be back
ayanda sheilda . 2024-06-06
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Car park at the rear of the hotel. I arrived late and had to go looking for staff to check in. Rooms basic but clean. Good location.
Tina Morton . 2024-06-06
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3rd time here and every time has been a treat. Great drinks, tasty food and an amazing team serving you. Coming back soon for some more shots and cocktails
EggsTravel . 2024-06-05
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Great food, great service. Looking forward to returning soon!
Danny Ingram . 2024-05-26
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We’ve been coming here more regularly over the last few months, and we receive such a warm reception from the team every time! Brandon, Jess, Kyle, Alfie, Olly, Kieron and Doug… (sorry if I’ve missed anyone). Just had a Sunday Beef roast, and it was amazing. Red hot, tasty and HUGE! Great value for money! A must try for the food! We’ll be back as always! Keep up the good work!
Andrew . 2024-05-26
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Came for a quick stay, great service great atmosphere. Would recommend
robert cornelius . 2024-05-24
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When there for lunch. Recommended discount by Gourmet Society
Trevor Sleath . 2024-05-22
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Really great service from Doug. Food quick and yummy.
Debbie Andrews . 2024-05-13
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I have gone to the this pub many times and always have great exprience. The bar staff are always friendly and very helpful. Both Mikey and Doug have served me and they are a credit to the team. Always ready to help customers with any issues. Would reccomend the elephant the elephant to anyone. One of the best places to drink or get food in Newbury
arnieandrews . 2024-05-13
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Nice place but deceiving drinks menu so be careful. It’s not clear that the 2-for-1 cocktails deal only applies to those with a star in the menu. The requirement of which is hidden at the bottom of the drinks menu and not with the promotion. Also the promotion contains an image of a mojito which itself is not included in the deal. Very misleading. Really deceptive and a shame as it lets down the entire place and ruined our trip accidentally ordering two Aperol Spritz only to pay for both. Watch out for other misleading offers and menu items. Edit: I want to also add that when ordering I specifically asked for the 2-for-1 cocktail deal but the bartender did not point out the Aperol Spritz did not qualify.
George Raymond . 2024-05-08
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Very good fish finger sandwich in Brioche bun - chips included - nice and hot and a very good portion - friendly & speedy service and ability to order at table via the app Will be returning -
Jonno B . 2024-05-05
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Great service from Hannah and Kyle, amazing food (especially pizzas). Definitely coming again.
Benji Hilton . 2024-05-03
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Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon
A M . 2024-04-26
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Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon
Meadham . 2024-04-26
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We only stayed for lunch but had a wonderful meal for our daughter's birthday. Made even better by our very attentive, polite and efficient waiter. Thank you so much Alfie for a great experience.
MandyLee Mercer . 2024-04-21
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Great service, lovely staff, Jessy was amazing. Food was fantastic.
Lily . 2024-04-21
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Amazing food and drink, and lovely Server Ollie who had great drinks recommendations
Ro Mo . 2024-04-14
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Lovely venue, the staff are fabulous and well knowledgeable on the items they are selling and even personal recommendations to try. The food is simple but tasty and very reasonably priced. I come quite regularly and the entire team are very enthusiastic and always go the extra mile. Mikele, Brandon, Tylan, Alfie, Ashlyn and Jess are expecially welcoming. Will continue to come back in the future
Kyle Weeks . 2024-04-14
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The best place to stop by, have a bite to eat in Newbury. Hidden gem next to the Corn Exchange, lovely food even better drinks! The service is definitely five stars, from Mikelay, Kile, Alfie, Ashlyn and Brandon, you know it’s always service with a smile! Thank you guys
Ollie Lynch . 2024-04-14
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Wonderful food and experience, good value for money and the pizzas and cocktails were a massive plus ! Staff helpful and friendly , we will be back
haleigh turley . 2024-04-14
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Came in for a meal with my partner to celebrate moving to the area. Served by Kyle who took amazing care of us and spent the time after his shift finished going through local attractions and what's good to do in the area. The pizzas are amazing and Kyles drink recommendations really topped it off. Doug on the bar really knew how to make delicious cocktails andbyhe team that took over belive, they where called Brandon and Ollie really finished the evening of nicely. Will definitely recommend and definitely be back. Maybe mynnee local!!!
mikele kasa . 2024-04-14
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Brandon was our waiter and he looked after us and 4 children really well. Food came out really quickly and we all enjoyed our food. Would definitely come again
Mandy Cox . 2024-04-12
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We had a great experience! Our room was perfect and the food and drinks were great. We highly recommend staying here or at least popping in for a drink. Ask for Kyle, he’s amazing!
Katie Smith . 2024-04-09
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Absolutely brilliant! We had a large party of 29 for Dinner. Not only was all of the food delicious the staff were incredible, the whole evening ran like clock work. Every meal was correct, the timings, the seating - everything first class. I would recommend the Elephant at the Market in Newbury to anyone of any age! Thank you so much for making it such a special evening.
Craig . 2024-04-08
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Had a great night with my brother. Food and service were excellent.
John Sullivan . 2024-04-05
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First time I’ve been in the elephant for a while, nice new menu and a lot more deals. Really good pizza and great service.
rob sullivan . 2024-04-05
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Excellent customer service from Kyle
Harley Bristow . 2024-04-05
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Came in for a few drinks today, our server Brandon was very speedy, attentive and friendly. Will definitely come again!
Oliwia S . 2024-04-05
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Great food and service from Ollie and Mikele
Jess Clarke . 2024-04-01
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We had dinner here for 4 people, all of us ordered one main and we ordered 3 drinks. The total on the bill came to almost £90, which were were shocked by because the price of the main meal we ordered was £16.95 each. What we didn't realise is that the waiter had listed us a bunch of options for our meals without making it clear there was an additional charge, making the whole bill significantly more expensive. Had we known these options were charged extra we would have not opted for them. We also asked for tap water for the table, but then we were given a overpriced bottled water. I wouldn't have minded so much about the prices if the food quality was good but the chicken wasn't crispy, and the fries which we paid extra for simply had some sauce poured on them that tasted like a standard sweet chilli sauce from the supermarket. Overall we could have had the same dish served in whetherspoons for half the price and it would have had crispy chicken. We only came in because we had a discount from compare the market however even with the 25% off, I still think we massively overpaid for the meal. We did tip 15% but after looking at the bill closer we wished we hadn't added a tip. Edit: We ordered from large plates section and our meal was meant to come with skinny fries, server asked us " would you like that with skinny fries, chunky fries or angry fries" we asked what angry fries are because we didn't know, he said they had some spicy sauce on, nothing about an extra cost. I rechecked the menu and on the large plates section there is no clear pricing regarding chip upgrades or how much it costs to add the angry fries, it doesn't even appear to be an option on there. Considering we didn't know what the fries were it should imply that the server should have been upfront about additional charges.
Paulina . 2024-03-28
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Great service and lovely food. Harry was a great host.
Adam Marner . 2024-03-28
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Brilliant night at the Elephant, thank you guys, quiz night was an added bonus!
Joe Monckton . 2024-03-28
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came in ordered some food great service and had a lovely chat with brandon
Jack Vickers . 2024-03-27
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Good was great service was good and staff attentive and polite. Overall experience was excellent. One little niggle was there was no horseradish sauce to accompany the beef but that is nitpicking
Sally Searle . 2024-03-26
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Very friendly and attentive waiter. The food was beautiful and cooked to perfection. Compliments to the chef.
Emma Davis . 2024-03-21
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Stayed in hotel during the week. Very enjoyable experience Ashlyn was lovely and the breakfast was perfect. Highly recommend
Lewis . 2024-03-21
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The pub in Newbury with so much heart! I recently visited on a Wednesday evening, and the staff were brilliant. Kyle put me at complete ease, recommending the lightest red wine I have ever had at an establishment. What an exceptional waiter! The staff are very friendly and very accommodating which gives a warm atmosphere. Will definitely visit again!
Shelbie Clucas . 2024-03-20
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Amazing pub! My room and stay was amazing. Staff are brilliant- especially Kyle! Will be recommending to all my friends!!
Summer Slide . 2024-03-19
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Mother's day treat for Sunday lunch, very nice it was too. Free glass of Prosecco for all Mum's. Lovely Roast Turkey dinner with all the trimmings, dsughter had Roast beef
Angie Ingram . 2024-03-12
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Lovely pub I visited on my way through to the station. Knowledgeable and friendly staff. Served by Doug and Brandon. Spent a good while talking to Doug about whiskey. We both agree you should get a few more if you can!
Daniel Wilding . 2024-03-11
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Ollie was a fantastic host. Had a great night with lovely food and cocktails. Emma
Mark Forson . 2024-03-09
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Had a wonderful meal. Ollie was such an attentive and kind host. Thank you 😊
Claire Turner . 2024-03-08
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Mid-week visit so there were not many other customers which we appreciated. The staff were amazing! Friendly and funny, they had initiative and respect in abundance. The food and drinks not only looked amazing but tasted amazing as well!
Zoe R . 2024-03-07
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Had a really restful stay at The Elephant the room was clean and cosy and had a great night’s sleep. Enjoyed a lovely meal for dinner and loved the 2-4-1 cocktails too. The team looked after me really well and nothing was too much trouble. The venue itself is beautiful and thought all the elephant ornaments dotted and hidden around the bar was a nice touch. I’ll definitely be back.
Chris Mavromatis . 2024-03-06
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Superb meal, excellent value and exceptional waiter Ollie. We will certainly come again
Susan Keer . 2024-03-06
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Had a lovely Sunday roast , staff very professional and friendly , been here quite a few times now for dinner and have never had a bad meal compliments to the chef and staff exceptional jobs well done keep up the good work 😀
Marc Houldcroft . 2024-03-04
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Excellant service, friendly staff, good hot food. 😁
Sam Watson . 2024-03-02
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Lovely pub, great food and service 👍🏼
Daniel Hinton . 2024-03-02
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We had booked a table for a meeting at 10am. the manager could see us stood outside in the rain and let us in early. then even though food wasn't being served in the main restaurant as the hotel kitchen was still operating offered us the option for breakfast, which we all gratefully took. Lovely venue, lovely staff, will definitely recommend
Emma Perkins . 2024-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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