Based on 1.633 opinions finded in 2 websites
Based on 1.633 opinions finded in 2 websites
Nº 197 in 477 in West Berkshire
Nº 46 of 121 British in West Berkshire
Opinions
Friendly welcome and service, great food
Ann Moloney . 2024-12-31
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Nice pub but too overpriced for the average run of the mill drinks they sell
Richard Dixey . 2024-12-31
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Really simple to book a table from the website, the service was really good and the menu had some great options. The food arrived fairly quickly (but not too quick) but there was no pressure or rush to eat quickly. I had the steak (perfectly cooked medium rare) and my wife had the chickpea curry (beautiful). Will definitely be back and will recommend to anyone to give it a try.
STOBO ON . 2024-12-23
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Lovely pub, food and service was 100%, very friendly and a great atmosphere, will definitely dine here again, highly recommended
Karen Stevens . 2024-12-16
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Our server Mikele, was absolutely amazing, nothing was too much trouble, the food was plentiful and delicious. A massive improvement from my last visit there, the team work as a team and were very professional. From start to the end of the night, we were given an great service. after being let down by our Christmas party the team accommodated us with all our little quirks, and were fantastic with our many allergies. thank you all
Thomas Frampton-Harris . 2024-12-09
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Fantastic experience, the staff very very friendly and helpful. The establishment was clean and well presented and the food was brilliant for the price. Will definitely be visiting again.
Sophie . 2024-12-09
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We were greeted nicely and shown to our table. Soon after a male server came over for our drinks order. After short while a female server came to take our food order. We were a bit disappointed that they had run out of steaks so early in the evening , however, after another quick look at the menu we ordered different dishes. The starters arrived promptly and they were very good. After a good break our food arrived. All hot and nicely plated. We were all very happy with the food. The female server then came to ask if we would like to replenish our drinks and soon returned with them. Our desserts arrived after after a short break between courses and were delicious. It was fairly busy in the restaurant that night but at no time did we feel neglected or ignored. The service was great, and the food was hot and tasty. The staff were friendly and attentive. We were all very happy with our experience at The Elephant in the Market and wouldn't hesitate to return. Many thanks for a lovely evening
Karen Weaver . 2024-12-08
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Our annual Christmas party was last night, Thankfully The Elephant in the Market were able to accommodate us after being let down in November. The team were very helpful we had some strange requests but these were meet without any issues a very can do attitude from Cass when I called ( more than once ) On arrival I spoke with Harry And the lovely Mikele who again were very friendly professional and helpful Mikele was amazing he was on hand for our every need while not being over intrusive, although the restaurant was full with other diners we actually felt we were the only people there as a large group this isn’t always easy to achieve. I personally felt the service was outstanding, The food was of an excellent standard Hot and all our weird allergies were taken care of. The food was also plentiful we ordered extras which were not really needed Well done to the whole team And thank you for making our Christmas party so special
lucie thompson . 2024-12-08
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Went for an unplanned lunch, the staff were very accommodating and helpful in providing a table, drinks and checking effectively that everything was good during our visit. The food was lovely with good portion sizes, well cooked to perfection, leaving us both full. Will definitely be returning for more
Kit Foxed . 2024-12-08
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Friendly staff great food and good vibe 👍
Andy White . 2024-12-07
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We had an area reserved in the bar for a colleague's retirement send off. The service was great and the food they provided for hot nibbles (sharing pizzas and fries) was hot, plentiful and delivered exactly at 6:30pm as we had requested (& enjoyed by all). Thanks to all the staff - would highly recommend you pay them a visit.
Heather Harmon . 2024-11-29
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Lovely place to have food and cocktails 🍸 😋
Jarmila Stanislavova . 2024-11-19
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One of our group said it was the best chicken burger he'd ever had and we're all going back now to try it!
Dani Winslet . 2024-11-18
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Visited last minute, glad we did staff were friendly food was delicious, best chicken burger ever apparently. Definitely returning soon. So nice to have staff and chefs that cared.
Dani . 2024-11-18
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Great Sunday roast. There was a big table of us and we all had a fab meal. Cauliflower cheese could use a bit longer cooking as it was slightly hard but that is being super picky! Staff are nice and helpful, especially with the kids.
Vicki Smith . 2024-11-17
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Stayed during the week, really enjoyed the breakfast
Jack Rogers . 2024-11-15
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Spacious warm comfortable room . Had a good night’s sleep. Staff friendly and helpful. Excellent location.
Erika Disney . 2024-11-09
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Nipped in for lunch. Cass was friendly and courteous. No messing around, food came very tasty plus a 30% off so well priced
Louise Nolan . 2024-11-08
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Worn rooms with white moths and red spiders. Cold and slept badly. A breakfast hostess who seemed to hate her job, also expensive and bad breakfast. Don't stay here.
Fredrik Andersson . 2024-11-08
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Great food, fab staff, Cass the manager could not have done more to help. Thanks to everyone at the Elephant at the market.
Emma Winter . 2024-11-07
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VERY GOOD FOOD, LOVELY STAFF XXXX ❤️
Wendy Smith . 2024-11-07
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Only stayed for a few drinks. Great staff interaction. Toilets amazingly clean and tidy. Great location for the buses. Will definitely be going back to try their food.
Steve C . 2024-11-02
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Only had drinks in the bar area
Elaine Howell . 2024-11-01
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Brilliant experience all round. Lovely staff, they were all very attentive. The food was delicious! Even better that it is in the centre of town! Super convenient. I will definitely be returning sometime in the near future.
Georgina Blandford . 2024-10-30
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Stayed in the hotel rooms. The rooms were clean and tidy, maybe a little worn but certainly ok, in a great location with carparking on site. Would definitely stay aga
Keith D . 2024-10-29
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We booked for lunch as we had a voucher. The food was good and we'll presented. The staff very efficient and friendly. Without a voucher it was still good value and we will go again
Norah Esslemont . 2024-10-28
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Enjoyed the hotel, enjoyed the pub food, loved the town.
Shane Graves . 2024-10-10
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Great place to stay and dine in Newbury. Food is amazing and service is impeccable. Mikele :) 5 ⭐️
juliana paradello . 2024-10-02
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Lovely food, superb staff and all in all a great evening -thank you. It was a really good evening and this was definitely in part due to the staff on duty that night.
Tiffany S . 2024-10-01
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Fantastic food and service mikiael was brilliant so helpful and kind and made our experience so wonderful, we will definitely come back ☺️
Kimberley Thatcher . 2024-09-28
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This is a marvellous establishment with excellent customer service. Notably the young woman with the black hair, Jess I believe her name was, had a stupendous attitude and a clear care for her job. Would highly recommend and look forward to my future visits!
Luke Hassan . 2024-09-24
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Amazing place to go if you love a good pizza or cocktails! 2 for £12 could not go wrong! Staff are all happy and lovely, great service and everything tasted amazing😍 Will 1000% be back asap.
jessy m . 2024-09-18
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Stayed during the week. Fantastic food, service and staff. Breakfast was especially good. Highly recommend and will definitely return
Phoebe R . 2024-09-17
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Great food. Great staff. Great cocktails on the deal and Breakfast was also delicious. Lovely atmosphere will 10/10 recommend
Passenger27295239477 . 2024-09-17
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Came in with my family for lunch and had a lovely time place is beautiful and staff are very friendly food was perfect would recommend!
Lucy Jones . 2024-09-12
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Accommodation is good as is location in the centre of Newbury. But what has made it the perfect short break is the service. The staff will go above and beyond to make you comfortable. Charlie, our waiter in the restaurant, ensured our meals addressed dietary requirements and couldn't have been more helpful.
J J . 2024-09-06
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We popped in before going for a meal, my friend and i decided to take advantage of the 2 for £12 on coctails, we have different tastes, only to be told that you could not order different drinks they had to be the same, we ended up with coffee, this was a loss of £5 maybe more as we then decided not to stay or return, this is a very silly policy, you need to up your game.
janette w . 2024-09-06
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Great quiz night, interesting subjects. Really busy, lucky to get a table. Would recommend booking!! Friendly staff, fun atmosphere
Antony S . 2024-09-05
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the server was very friendly and accommodating as there wasn't much to choose from on the menu for a pescatarian so I asked for the chicken Cesar salad but to remove all meat which they provided. We used to visit all the time but when the menu changed, there is limited options for people that don't eat meat The old menu had much more options
Madeline L . 2024-09-02
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Stayed here a Number of times the Staff are all amazing very attentive to your needs rooms are of a high standard and very comfortable and its always reasonably priced. Would definatley recommend and Stay again
sean ennis . 2024-08-31
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Booked a meal with some family and friends, food was amazing loved the new menu, Kyle and Alfie served us and we're extremely helpful and knowledgeable and couldn't have done anymore great staff!
Travellingqueen71 . 2024-08-14
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We popped in for drinks, and ended up staying for dinner! The food was delicious and Kyle (who looked after us) was absolutely incredible, making sure everything we could’ve wanted was delivered flawlessly!! He looked after us with a smile and made the experience magical! Would definitely recommend coming here!! :)
India Harrison . 2024-08-13
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Had a birthday meal today, slow, bad service, veg was cold they warmed it which dried the meat making it like cardboard, food for 9 people not one of us had a good word about the food, first time of going there, wont be a second
rosalee cook . 2024-08-11
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Lovely meal, Jessy was lovely and helpful. Room is clean and great shower. Location is fantastic and great pub vibe
Emma . 2024-08-10
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Very nice place , very good drinks made by Mikele !!
Luis Enesi . 2024-08-09
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Amazing food, drinks and cocktails! Perfect service from Mikele who looked after us! Will definitely go back!
Irena Kasa . 2024-08-08
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Really fantastic food in a great location with incredible staff. The dessert menu is sensational. Highly recommended.
Craig Ganssle . 2024-08-07
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Our first trip. We enjoyed our meals.
The Inspector . 2024-08-07
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Passed a few hours here drinking some good beers and gins. Attentive service from Dougie and lovely atmosphere. Would return
nelle20222022 . 2024-07-17
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Great service great food thank you. Harry looked after us great night out with friends.
Motortec John . 2024-07-13
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Had such a evening, Harry was a star
Tracy Roberts . 2024-07-13
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Just had a lovely meal at the Elephant, the food and the waiting staff where amazing especially Harry
Abbie’s bakes . 2024-07-13
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Amazing stay at the Elephant, lovely staff,food, and rooms. Would highly recommend and we will be returning soon. Thank you to all the team!
Peter Bremner . 2024-07-13
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Great food and great staff :) lovely environment. Harry was great
Suzie . 2024-07-13
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My husband and I visited Newbury for a few days, and the Elephant @ the Market was definitely the right choice for us! The location is top notch and everyone's very friendly. We were helped by Michael and Harry, who managed our stay expertly. We stayed in one of their rooms upstairs and absolutely loved it. The decor is a blend of modern and traditional style, very tasteful and comfy. We also had breakfast and drinks in the dining room/pub downstairs, which was very convenient. Couldn't ask for more!
Simona Gabriela Reynell . 2024-07-11
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Great service, food and atmosphere
Sheila Harrison . 2024-07-06
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Fabulous 🤩 lovely evening & Kyle is a star ✨
Lorraine Tungate . 2024-07-05
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Great service very clean rooms will definitely stay again
David Fisher . 2024-07-05
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Had a family meal, then stayed overnight. Dougie, Kyle, Michele looked after us rally well
Andrew Whelan . 2024-07-02
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Doug and the rest of the team offered brilliant service
Anna Whelan . 2024-07-02
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Great evening, lovely staff and the best service in town. Big shout out to Kyle and Jess for looking after us.
Michael Lee . 2024-06-27
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Excellent service, good beer and fantastic menu. Had a great stay, would 100% recommend a visit
Mathew Colley . 2024-06-27
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Good service no complaints at all. Friendly staff
Phoebe Rogers . 2024-06-26
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Great pizzas and cold Amstel! Perfect. Friendly staff, nice and clean pub. Worth a visit.
Toby Barrett . 2024-06-26
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Half way through a three night stay, no air on in the room just a fan that was broken (replacement was provided but just blows hot air around the room) Practically no WiFi in the room, I couldn’t use it to work and any app requiring WiFi takes minimum of 30 seconds to load if it loads at all! WiFi I might add that took the staff 10 minutes to help with because the app will not allow you to submit a date of birth and I was just met with “we’ve lost count of how many times we have reported this” Towels were replaced after the first night but bed has not changed or even made. Nice looking hotel but lacking in basic amenities and I wouldn’t recommend staying here especially at the prices they charge !! Great location Restaurant not tried
Nicholas Taylor . 2024-06-25
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Service is fantastic! Food is incredible, really friendly staff. Always quick to help with anything you might need! 10/10 would highly recommend.
Nathan Trinder . 2024-06-22
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Great place really enjoyed the atmosphere and good service from Brandon
brandon low . 2024-06-08
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Had a great meal with the family and exceptional service from Brandon running the food and dug making our drinks will definitely be back
ayanda sheilda . 2024-06-06
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Car park at the rear of the hotel. I arrived late and had to go looking for staff to check in. Rooms basic but clean. Good location.
Tina Morton . 2024-06-06
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3rd time here and every time has been a treat. Great drinks, tasty food and an amazing team serving you. Coming back soon for some more shots and cocktails
EggsTravel . 2024-06-05
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We’ve been coming here more regularly over the last few months, and we receive such a warm reception from the team every time! Brandon, Jess, Kyle, Alfie, Olly, Kieron and Doug… (sorry if I’ve missed anyone). Just had a Sunday Beef roast, and it was amazing. Red hot, tasty and HUGE! Great value for money! A must try for the food! We’ll be back as always! Keep up the good work!
Andrew . 2024-05-26
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Great food, great service. Looking forward to returning soon!
Danny Ingram . 2024-05-26
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Came for a quick stay, great service great atmosphere. Would recommend
robert cornelius . 2024-05-24
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When there for lunch. Recommended discount by Gourmet Society
Trevor Sleath . 2024-05-22
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I have gone to the this pub many times and always have great exprience. The bar staff are always friendly and very helpful. Both Mikey and Doug have served me and they are a credit to the team. Always ready to help customers with any issues. Would reccomend the elephant the elephant to anyone. One of the best places to drink or get food in Newbury
arnieandrews . 2024-05-13
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Really great service from Doug. Food quick and yummy.
Debbie Andrews . 2024-05-13
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Nice place but deceiving drinks menu so be careful. It’s not clear that the 2-for-1 cocktails deal only applies to those with a star in the menu. The requirement of which is hidden at the bottom of the drinks menu and not with the promotion. Also the promotion contains an image of a mojito which itself is not included in the deal. Very misleading. Really deceptive and a shame as it lets down the entire place and ruined our trip accidentally ordering two Aperol Spritz only to pay for both. Watch out for other misleading offers and menu items. Edit: I want to also add that when ordering I specifically asked for the 2-for-1 cocktail deal but the bartender did not point out the Aperol Spritz did not qualify.
George Raymond . 2024-05-08
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Very good fish finger sandwich in Brioche bun - chips included - nice and hot and a very good portion - friendly & speedy service and ability to order at table via the app Will be returning -
Jonno B . 2024-05-05
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Great service from Hannah and Kyle, amazing food (especially pizzas). Definitely coming again.
Benji Hilton . 2024-05-03
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Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon
Meadham . 2024-04-26
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Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon
A M . 2024-04-26
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We only stayed for lunch but had a wonderful meal for our daughter's birthday. Made even better by our very attentive, polite and efficient waiter. Thank you so much Alfie for a great experience.
MandyLee Mercer . 2024-04-21
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Great service, lovely staff, Jessy was amazing. Food was fantastic.
Lily . 2024-04-21
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Amazing food and drink, and lovely Server Ollie who had great drinks recommendations
Ro Mo . 2024-04-14
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Came in for a meal with my partner to celebrate moving to the area. Served by Kyle who took amazing care of us and spent the time after his shift finished going through local attractions and what's good to do in the area. The pizzas are amazing and Kyles drink recommendations really topped it off. Doug on the bar really knew how to make delicious cocktails andbyhe team that took over belive, they where called Brandon and Ollie really finished the evening of nicely. Will definitely recommend and definitely be back. Maybe mynnee local!!!
mikele kasa . 2024-04-14
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Wonderful food and experience, good value for money and the pizzas and cocktails were a massive plus ! Staff helpful and friendly , we will be back
haleigh turley . 2024-04-14
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Lovely venue, the staff are fabulous and well knowledgeable on the items they are selling and even personal recommendations to try. The food is simple but tasty and very reasonably priced. I come quite regularly and the entire team are very enthusiastic and always go the extra mile. Mikele, Brandon, Tylan, Alfie, Ashlyn and Jess are expecially welcoming. Will continue to come back in the future
Kyle Weeks . 2024-04-14
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The best place to stop by, have a bite to eat in Newbury. Hidden gem next to the Corn Exchange, lovely food even better drinks! The service is definitely five stars, from Mikelay, Kile, Alfie, Ashlyn and Brandon, you know it’s always service with a smile! Thank you guys
Ollie Lynch . 2024-04-14
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Brandon was our waiter and he looked after us and 4 children really well. Food came out really quickly and we all enjoyed our food. Would definitely come again
Mandy Cox . 2024-04-12
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We had a great experience! Our room was perfect and the food and drinks were great. We highly recommend staying here or at least popping in for a drink. Ask for Kyle, he’s amazing!
Katie Smith . 2024-04-09
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Absolutely brilliant! We had a large party of 29 for Dinner. Not only was all of the food delicious the staff were incredible, the whole evening ran like clock work. Every meal was correct, the timings, the seating - everything first class. I would recommend the Elephant at the Market in Newbury to anyone of any age! Thank you so much for making it such a special evening.
Craig . 2024-04-08
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First time I’ve been in the elephant for a while, nice new menu and a lot more deals. Really good pizza and great service.
rob sullivan . 2024-04-05
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Had a great night with my brother. Food and service were excellent.
John Sullivan . 2024-04-05
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Excellent customer service from Kyle
Harley Bristow . 2024-04-05
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Came in for a few drinks today, our server Brandon was very speedy, attentive and friendly. Will definitely come again!
Oliwia S . 2024-04-05
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Great food and service from Ollie and Mikele
Jess Clarke . 2024-04-01
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Great service and lovely food. Harry was a great host.
Adam Marner . 2024-03-28
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Brilliant night at the Elephant, thank you guys, quiz night was an added bonus!
Joe Monckton . 2024-03-28
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We had dinner here for 4 people, all of us ordered one main and we ordered 3 drinks. The total on the bill came to almost £90, which were were shocked by because the price of the main meal we ordered was £16.95 each. What we didn't realise is that the waiter had listed us a bunch of options for our meals without making it clear there was an additional charge, making the whole bill significantly more expensive. Had we known these options were charged extra we would have not opted for them. We also asked for tap water for the table, but then we were given a overpriced bottled water. I wouldn't have minded so much about the prices if the food quality was good but the chicken wasn't crispy, and the fries which we paid extra for simply had some sauce poured on them that tasted like a standard sweet chilli sauce from the supermarket. Overall we could have had the same dish served in whetherspoons for half the price and it would have had crispy chicken. We only came in because we had a discount from compare the market however even with the 25% off, I still think we massively overpaid for the meal. We did tip 15% but after looking at the bill closer we wished we hadn't added a tip. Edit: We ordered from large plates section and our meal was meant to come with skinny fries, server asked us " would you like that with skinny fries, chunky fries or angry fries" we asked what angry fries are because we didn't know, he said they had some spicy sauce on, nothing about an extra cost. I rechecked the menu and on the large plates section there is no clear pricing regarding chip upgrades or how much it costs to add the angry fries, it doesn't even appear to be an option on there. Considering we didn't know what the fries were it should imply that the server should have been upfront about additional charges.
Paulina . 2024-03-28
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came in ordered some food great service and had a lovely chat with brandon
Jack Vickers . 2024-03-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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