The Elephant at the Market in West Berkshire

Accommodation is good as is location in the centre of Newbury. But what has made it the perfect short break is the service. The staff will go above and beyond to make you comfortable. Charlie, our waiter in the restaurant, ensured our meals addressed dietary requirements and couldn't have been more helpful.

We popped in before going for a meal, my friend and i decided to take advantage of the 2 for £12 on coctails, we have different tastes, only to be told that you could not order different drinks they had to be the same, we ended up with coffee, this was a loss of £5 maybe more as we then decided not to stay or return, this is a very silly policy, you need to up your game.

Great quiz night, interesting subjects. Really busy, lucky to get a table. Would recommend booking!! Friendly staff, fun atmosphere

the server was very friendly and accommodating as there wasn't much to choose from on the menu for a pescatarian so I asked for the chicken Cesar salad but to remove all meat which they provided. We used to visit all the time but when the menu changed, there is limited options for people that don't eat meat The old menu had much more options

Stayed here a Number of times the Staff are all amazing very attentive to your needs rooms are of a high standard and very comfortable and its always reasonably priced. Would definatley recommend and Stay again

Booked a meal with some family and friends, food was amazing loved the new menu, Kyle and Alfie served us and we're extremely helpful and knowledgeable and couldn't have done anymore great staff!

We popped in for drinks, and ended up staying for dinner! The food was delicious and Kyle (who looked after us) was absolutely incredible, making sure everything we could’ve wanted was delivered flawlessly!! He looked after us with a smile and made the experience magical! Would definitely recommend coming here!! :)

Had a birthday meal today, slow, bad service, veg was cold they warmed it which dried the meat making it like cardboard, food for 9 people not one of us had a good word about the food, first time of going there, wont be a second

Lovely meal, Jessy was lovely and helpful. Room is clean and great shower. Location is fantastic and great pub vibe

Very nice place , very good drinks made by Mikele !!

Amazing food, drinks and cocktails! Perfect service from Mikele who looked after us! Will definitely go back!

Really fantastic food in a great location with incredible staff. The dessert menu is sensational. Highly recommended.

Our first trip. We enjoyed our meals.

Passed a few hours here drinking some good beers and gins. Attentive service from Dougie and lovely atmosphere. Would return

Amazing stay at the Elephant, lovely staff,food, and rooms. Would highly recommend and we will be returning soon. Thank you to all the team!

Had such a evening, Harry was a star

Great service great food thank you. Harry looked after us great night out with friends.

Just had a lovely meal at the Elephant, the food and the waiting staff where amazing especially Harry

Great food and great staff :) lovely environment. Harry was great

My husband and I visited Newbury for a few days, and the Elephant @ the Market was definitely the right choice for us! The location is top notch and everyone's very friendly. We were helped by Michael and Harry, who managed our stay expertly. We stayed in one of their rooms upstairs and absolutely loved it. The decor is a blend of modern and traditional style, very tasteful and comfy. We also had breakfast and drinks in the dining room/pub downstairs, which was very convenient. Couldn't ask for more!

Great service, food and atmosphere

Great service very clean rooms will definitely stay again

Fabulous 🤩 lovely evening & Kyle is a star ✨

Doug and the rest of the team offered brilliant service

Had a family meal, then stayed overnight. Dougie, Kyle, Michele looked after us rally well

Great evening, lovely staff and the best service in town. Big shout out to Kyle and Jess for looking after us.

Excellent service, good beer and fantastic menu. Had a great stay, would 100% recommend a visit

Good service no complaints at all. Friendly staff

Great pizzas and cold Amstel! Perfect. Friendly staff, nice and clean pub. Worth a visit.

Half way through a three night stay, no air on in the room just a fan that was broken (replacement was provided but just blows hot air around the room) Practically no WiFi in the room, I couldn’t use it to work and any app requiring WiFi takes minimum of 30 seconds to load if it loads at all! WiFi I might add that took the staff 10 minutes to help with because the app will not allow you to submit a date of birth and I was just met with “we’ve lost count of how many times we have reported this” Towels were replaced after the first night but bed has not changed or even made. Nice looking hotel but lacking in basic amenities and I wouldn’t recommend staying here especially at the prices they charge !! Great location Restaurant not tried

Service is fantastic! Food is incredible, really friendly staff. Always quick to help with anything you might need! 10/10 would highly recommend.

Great place really enjoyed the atmosphere and good service from Brandon

Car park at the rear of the hotel. I arrived late and had to go looking for staff to check in. Rooms basic but clean. Good location.

Had a great meal with the family and exceptional service from Brandon running the food and dug making our drinks will definitely be back

3rd time here and every time has been a treat. Great drinks, tasty food and an amazing team serving you. Coming back soon for some more shots and cocktails

We’ve been coming here more regularly over the last few months, and we receive such a warm reception from the team every time! Brandon, Jess, Kyle, Alfie, Olly, Kieron and Doug… (sorry if I’ve missed anyone). Just had a Sunday Beef roast, and it was amazing. Red hot, tasty and HUGE! Great value for money! A must try for the food! We’ll be back as always! Keep up the good work!

Great food, great service. Looking forward to returning soon!

Came for a quick stay, great service great atmosphere. Would recommend

When there for lunch. Recommended discount by Gourmet Society

Really great service from Doug. Food quick and yummy.

I have gone to the this pub many times and always have great exprience. The bar staff are always friendly and very helpful. Both Mikey and Doug have served me and they are a credit to the team. Always ready to help customers with any issues. Would reccomend the elephant the elephant to anyone. One of the best places to drink or get food in Newbury

Nice place but deceiving drinks menu so be careful. It’s not clear that the 2-for-1 cocktails deal only applies to those with a star in the menu. The requirement of which is hidden at the bottom of the drinks menu and not with the promotion. Also the promotion contains an image of a mojito which itself is not included in the deal. Very misleading. Really deceptive and a shame as it lets down the entire place and ruined our trip accidentally ordering two Aperol Spritz only to pay for both. Watch out for other misleading offers and menu items. Edit: I want to also add that when ordering I specifically asked for the 2-for-1 cocktail deal but the bartender did not point out the Aperol Spritz did not qualify.

Very good fish finger sandwich in Brioche bun - chips included - nice and hot and a very good portion - friendly & speedy service and ability to order at table via the app Will be returning -

Great service from Hannah and Kyle, amazing food (especially pizzas). Definitely coming again.

Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon

Attention to detail was lacking by the staff. On ordering drinks, the waiter failed to take all drinks orders (3 of us). He took one order, then disappeared without giving the remaining two an opportunity to give their orders, they then had to ask to order on his return with the one drink. The food order was taken promptly and service was also within a reasonable timeframe. On clearing the mains, desserts were offered and so we proceeded to look over the menu only for the waiter to return a few minutes later to advise us ‘you can’t have dessert as the kitchen is closed’. Shortly after, we were presented with the bill. There was no apology and we were not informed of a closing time of the kitchen during our visit. Having worked in hospitality, standard practice is to keep the kitchen open for remaining courses for those already dining. The whole experience was lacking in customer service and sadly I will not be returning anytime soon

Great service, lovely staff, Jessy was amazing. Food was fantastic.

We only stayed for lunch but had a wonderful meal for our daughter's birthday. Made even better by our very attentive, polite and efficient waiter. Thank you so much Alfie for a great experience.

Wonderful food and experience, good value for money and the pizzas and cocktails were a massive plus ! Staff helpful and friendly , we will be back

The best place to stop by, have a bite to eat in Newbury. Hidden gem next to the Corn Exchange, lovely food even better drinks! The service is definitely five stars, from Mikelay, Kile, Alfie, Ashlyn and Brandon, you know it’s always service with a smile! Thank you guys

Amazing food and drink, and lovely Server Ollie who had great drinks recommendations

Came in for a meal with my partner to celebrate moving to the area. Served by Kyle who took amazing care of us and spent the time after his shift finished going through local attractions and what's good to do in the area. The pizzas are amazing and Kyles drink recommendations really topped it off. Doug on the bar really knew how to make delicious cocktails andbyhe team that took over belive, they where called Brandon and Ollie really finished the evening of nicely. Will definitely recommend and definitely be back. Maybe mynnee local!!!

Lovely venue, the staff are fabulous and well knowledgeable on the items they are selling and even personal recommendations to try. The food is simple but tasty and very reasonably priced. I come quite regularly and the entire team are very enthusiastic and always go the extra mile. Mikele, Brandon, Tylan, Alfie, Ashlyn and Jess are expecially welcoming. Will continue to come back in the future

Brandon was our waiter and he looked after us and 4 children really well. Food came out really quickly and we all enjoyed our food. Would definitely come again

We had a great experience! Our room was perfect and the food and drinks were great. We highly recommend staying here or at least popping in for a drink. Ask for Kyle, he’s amazing!

Absolutely brilliant! We had a large party of 29 for Dinner. Not only was all of the food delicious the staff were incredible, the whole evening ran like clock work. Every meal was correct, the timings, the seating - everything first class. I would recommend the Elephant at the Market in Newbury to anyone of any age! Thank you so much for making it such a special evening.

Came in for a few drinks today, our server Brandon was very speedy, attentive and friendly. Will definitely come again!

Had a great night with my brother. Food and service were excellent.

First time I’ve been in the elephant for a while, nice new menu and a lot more deals. Really good pizza and great service.

Excellent customer service from Kyle

Great food and service from Ollie and Mikele

We had dinner here for 4 people, all of us ordered one main and we ordered 3 drinks. The total on the bill came to almost £90, which were were shocked by because the price of the main meal we ordered was £16.95 each. What we didn't realise is that the waiter had listed us a bunch of options for our meals without making it clear there was an additional charge, making the whole bill significantly more expensive. Had we known these options were charged extra we would have not opted for them. We also asked for tap water for the table, but then we were given a overpriced bottled water. I wouldn't have minded so much about the prices if the food quality was good but the chicken wasn't crispy, and the fries which we paid extra for simply had some sauce poured on them that tasted like a standard sweet chilli sauce from the supermarket. Overall we could have had the same dish served in whetherspoons for half the price and it would have had crispy chicken. We only came in because we had a discount from compare the market however even with the 25% off, I still think we massively overpaid for the meal. We did tip 15% but after looking at the bill closer we wished we hadn't added a tip. Edit: We ordered from large plates section and our meal was meant to come with skinny fries, server asked us " would you like that with skinny fries, chunky fries or angry fries" we asked what angry fries are because we didn't know, he said they had some spicy sauce on, nothing about an extra cost. I rechecked the menu and on the large plates section there is no clear pricing regarding chip upgrades or how much it costs to add the angry fries, it doesn't even appear to be an option on there. Considering we didn't know what the fries were it should imply that the server should have been upfront about additional charges.

Brilliant night at the Elephant, thank you guys, quiz night was an added bonus!

Great service and lovely food. Harry was a great host.

came in ordered some food great service and had a lovely chat with brandon

Good was great service was good and staff attentive and polite. Overall experience was excellent. One little niggle was there was no horseradish sauce to accompany the beef but that is nitpicking

Stayed in hotel during the week. Very enjoyable experience Ashlyn was lovely and the breakfast was perfect. Highly recommend

Very friendly and attentive waiter. The food was beautiful and cooked to perfection. Compliments to the chef.

The pub in Newbury with so much heart! I recently visited on a Wednesday evening, and the staff were brilliant. Kyle put me at complete ease, recommending the lightest red wine I have ever had at an establishment. What an exceptional waiter! The staff are very friendly and very accommodating which gives a warm atmosphere. Will definitely visit again!

Amazing pub! My room and stay was amazing. Staff are brilliant- especially Kyle! Will be recommending to all my friends!!

Mother's day treat for Sunday lunch, very nice it was too. Free glass of Prosecco for all Mum's. Lovely Roast Turkey dinner with all the trimmings, dsughter had Roast beef

Lovely pub I visited on my way through to the station. Knowledgeable and friendly staff. Served by Doug and Brandon. Spent a good while talking to Doug about whiskey. We both agree you should get a few more if you can!

Ollie was a fantastic host. Had a great night with lovely food and cocktails. Emma

Had a wonderful meal. Ollie was such an attentive and kind host. Thank you 😊

Mid-week visit so there were not many other customers which we appreciated. The staff were amazing! Friendly and funny, they had initiative and respect in abundance. The food and drinks not only looked amazing but tasted amazing as well!

Superb meal, excellent value and exceptional waiter Ollie. We will certainly come again

Had a really restful stay at The Elephant the room was clean and cosy and had a great night’s sleep. Enjoyed a lovely meal for dinner and loved the 2-4-1 cocktails too. The team looked after me really well and nothing was too much trouble. The venue itself is beautiful and thought all the elephant ornaments dotted and hidden around the bar was a nice touch. I’ll definitely be back.

Had a lovely Sunday roast , staff very professional and friendly , been here quite a few times now for dinner and have never had a bad meal compliments to the chef and staff exceptional jobs well done keep up the good work 😀

Excellant service, friendly staff, good hot food. 😁

Lovely pub, great food and service 👍🏼

Food was amazing - really tasty. Service was efficient and friendly. Lovely birthday meal with my family and can’t wait to return.

We had booked a table for a meeting at 10am. the manager could see us stood outside in the rain and let us in early. then even though food wasn't being served in the main restaurant as the hotel kitchen was still operating offered us the option for breakfast, which we all gratefully took. Lovely venue, lovely staff, will definitely recommend

Went for a Thursday evening dinner. Friendly staff and great food! Would recommend.

Kyle and Ollie were wonderful hosts and the food was delicious

We had a lovely meal today, 1st class!! The service was exceptional by KYLE who made the beautiful experience so enjoyable!!! Well done all!!

Good value and friendly staff. Will come again Kitchen slow , but it was very busy and food was good

Rates are quite reasonable, and the staff are very friendly and attentive, especially Ollie! The small plates and 2-for-1 cocktails were the favorites of my wife and I while we were here! If you're considering a visit, definitely make Elephant at the Market your first stop.

While my wife and I didn't stay, we did partake in the pub fare as a fun outing for the two of us. The place was wonderful and clean, perfect for a lil "date" sort of outing. The staff was really friendly as well. We got to interact with Ollie, who was a delight. I'm always out looking for good food to try and this was a great place to find it! The small plates are awesome and the 2 for 1 cocktails were just what we needed. Thanks for a great experience!

Kyle had good service and the food was lovely I would like to come back

Excellent meal, service and ambience. Kyle is energetic, enthusiastic and entertaining - a real asset to the establishment.

Great family friendly dinner location, or for drinks with friends. Great walkable location in town. Food is always perfect, best fish and chips in town!

Myself and my partner had the pleasure of staying here yesterday. As soon as we walked in the door we were greeted with friendly, polite staff. The room was very nice and had a big comfortable bed. We also enjoyed a very tasty evening meal. We came down for breakfast and once again were greeted by friendly staff. All in all aa wonderful experience. I would definitely recommend The Elephant at the Market

Lovely meal, great service from Kyle with great banter. Would definitely recommend for a meal. Rooms were clean and comfortable, great nights sleep had by all.

Housekeeping had not refilled the soap bottles in the bathroom consequently I have to go and see the duty manager with the empty bottles and he refilled them for me

Me and my partner stayed in the hotel for a night. The restaurant looked lovely but unfortunately the room let it down. There is hardly any hot water. My partner was running a bath but the water was not hot enough for him to sit or relax in it. The furniture was falling apart as I went to pull the draw open and then it would not go back in. it also says you have bath robes included and as I opened the wardrobe I looked down and there was dirty bath robes all scrunched up at the bottom along with a dirty towel.

Me and my partner stayed in the hotel for a night. The pub is good but unfortunately the rooms let it down. There is hardly any hot water. I wanted a bath but it wasn’t warm enough. The furniture was falling apart. There was dirty towels in the wardrobe and the bath robes were just flung on the floor.

We spent many hours here today to celebrate my birthday and we had a lovely time. Staff were great , food was amazing and it really made for a great day. There were 6 of us and each one of us have said we would be back.

Had to accommodate some clients for a couple of nights. Chose the elephant. Really pleased. The feedback was good, especially enjoyed the breakfast. Fair price, great service.

By far the best fish and chips in Newbury! You cannot beat the deliciously light crispy batter, proper chips with just the right amount of crunch and nicely minted mushy pies - served with chunky tartare sauce. We finished with the lovely creamy cheesecake. I honestly could not fault the meal at all. Perfect meal.

Went with some mates for a bite to eat and a few beers. Lovely light bites and the angry fries are great. Staff were chatty and helpful.