Bardo Lounge in Windsor and Maidenhead

We have been going to this restaurant on Maidenhead since they opened, quite often. We had a break because we were out of town. Yesterday we went again ( was looking forward to this) and unfortunately we will not go there again. We sat at the table for about half an hour and no one came to take our order even though it was empty. Had to go to bar to order. When the food came to the table, one of the plates was about to fly out the window, luckily I caught it, this is how she was serving us. Extremely unpleasant and awkward waitress (the one with glasses). We ordered burgers. The beef one came uncooked, we requested the staff's attention and her reaction was: we leave it like that sometimes, to be red inside. but we can make you another one if you would like. I was in shock. How can you say that? You can get food prisoned😲by doing this. I was in shock. My chicken burger was extremely small, the fries were very oily and from the plate it looked like two strands of cabbage together. I always get thr same thing and never had a problem before . Was also looking forward to my food which was nowhere near as good as it used to be. Bacon was way too cooked, chicken was extremely small for a burger which cost me nearly 14£ and had it before,I knew how it should be. We thought of ordering dessert as well. at least that one should be good. For half an hour I sat with the plates on the table, untouched by anyone, while the restaurant was empty and another waitress was taking the order at another table (none of them approached ours at all ,all this time). In the end we went to eat dessert next door, because the service here is deplorable. Music was way too loud so we struggled to even understand each other, couldn't help but notice all waitresses were new there ,no familiar faces at all, none of them knew what they are doing and how to treat a customer, the one who served us had no skills whatsoever and very rude. I used to come here with a pleasure, not anymore . No personal here is making any sort if contact with you nit even when they are giving you the cutlery Such a disappointment! I used to love this place

We regularly eat breakfast here and had lunch a few times. It's easy to order online and the food and drinks usually arrive fairly quickly. The staff are really friendly and helpful. Although the air con hasn't been working for sometime. On a hot day the windows and door can be opened up and there's plenty of air. However on a rainy day, like the day we visited, the windows and door were closed and the place felt hot and airless. It's put me off visiting for a while.

Food was overall decent. I have 3 issues though. Firstly, you order with an app and at the time of order you need to leave a tip. Totally nuts. At this stage I hadn’t even met a member of staff, nor had any food, and yet I am supposed to be deciding on what tip to leave. I felt I had to leave a tip though (fearful that if I didn’t I may then get very bad service). Secondly, the napkins and knives and forks were very hurriedly dropped on our tables, and not given to each of us. The napkins, whilst not dirty, were clearly not fresh from the bag, as they were a bit rumpled. I’d guess that they were left over from another table and perhaps correctly determined not to be sufficiently damaged to discard. Lastly, on this app, I asked for no chilli flakes for my daughters avocado sandwich. Sure enough, it came with chilli flakes. Makes a mockery of the 10% service charge I had to pay up front, and the efficiency of the app. Please, Bardo Management, do hold off on making clients commit to service charge before they know what service they will actually receive. It’s annoying having this charge thrust on you, but to have it done prior to getting any service makes no sense (At least makes no sense to the customer; clearly it works very well for the business and staff)

We've visited on many occasions at all times of the day for food and drinks but the most recent visit for breakfast was lovely. The menu is extensive and varied. Nice atmosphere and staff friendly. Price is very reasonable.

We've been many times, usually for brunch. Enjoy the usually good food - including the eggs - and the atmosphere. I'm writing this just to say that I ordered the Lounge Eggs, which are Eggs Benedict. But this time, instead of soft and runny, they were hard boiled. Hopefully it was a one off error of distraction but... come on! (Maybe the wide ranging menu is in fact too much for the cooks to handle.) I'll be back to allow them a redo.

😋🥗☕️First visit to Bardo and there's an interesting concept and interior design here 🤔 that could be a little confusing, but none the less colourful. Visited on Sunday, and the restaurant wasn't over busy but still had to go and find a waiter to take our order. A front of house host/ess wouldn't go a miss here, especially for new guests to show them to a table and explain the ordering system, which is actually pre-paid at the bar. Therefore, more QSR than classic restaurant. The coffee was very good, both the hot and iced we chose. The food was tasty, and the open flat breads were presented well. The toppings were tight for the price, a little more will have been impressive. Pleasant staff, there is alcohol available here, too.

Friendly staff, decent food, fantastic for children & under £40 for 3 people. Can't fault the place got value for money. What more can you ask for.

''Miami Vice' !? No, Miami Brunch with Mango Tiki Shake at Bardo Lounge. Before going to the cinema to see 'ONE LIFE'. The young were polite and efficient.

'Miami Vice' !? No, Miami Brunch with Teki Mango Punch......at Bardo Lounge. The young staff was very polite and efficient. We drop in to have brunch before going to the cinema to watch 'One Life'.

I live in Maidenhead and come here often both evenings and weekends. Nice atmosphere, good service and never had a bad meal. All day Brunches are excellent

Popped in for a quick lunch, great menu covering a wide range of worldly cuisine. Staff extremely pleasant and attentive, offering quick service with a smile. On this particular day I fancied a burger and chose the lounge burger with cheese and bacon.....well,....I have to say that it was absolutely fantastic, really tasty, just the right size, with the fries, the beef patty was cooked to perfection, just the right amount of juices, complemented by the sauces, made for an exquisite taste explosion. Certainly will be a hard one to beat from now on, well done guys, will be seeing you real soon.....

I would like to say a massive thank you to everyone working last night, everyone was so helpful and kind, would definitely recommend, the food and drinks were amazing and everyone had a great time and really in joy the food.

We were visiting a friend after arriving from Ireland . On arrival very impressed with ambiance and the delightful staff George and bubbly Rose. Food was excellent . Quality of food so good , general atmosphere so nice . Can’t thank the staff enough, very friendly and so welcoming . Wishing them and all staff a very happy Christmas and enjoy your lives . See you next time when here from Ireland 🇮🇪 xxxx

I went with my work colleagues for our Christmas part and really love the goan lamb curry, the staff where brilliant really recomed for the place to go in Maidenhead

Love the atmosphere, customer service was happy and helpful, food was so good I could have ordered it twice. Prices not silly considering portion size. Lovely location. Even the men's room was clean, soap, taps and drier all worked as if the place was brand new, made our own bathroom look bad :)

We had a lovely evening here last night whilst staying in the area. The staff were friendly and attentive. The menu is great and the food was lovely. Would definitely recommend and are looking forward to visiting a lounge bar nearer to home.

The staff on that day were soo bad at customer service, drinks came out late only got to know what was going on with our drinks when I had gone to the counter. Then got cheek back from the waiter and manager instead of diffusing the situation had banned us from the building I wouldn't spend my hard earned money in there. Just to get insulted.

Ok im going to try and put this in the nicest way i can. Expensive food, poor management, bad decor but nice waitresses. Now there is no way ive offended someone with that statement surely ...

It was a spur of the moment decision to eat here and we were not disappointed. A very extensive menu and a good Gluten Free food/sweet selection too. Staff were very friendly and attentive.

What a lovely place , friendly staff, great customer service . The tapas was absolutely delicious as was the burger . The decor is also good . We will definitely be back .

Lovely food for the 4 of us. First visit to this particular lounge and we will definitely return. Staff were very friendly and I’d definitely recommend it. Oh yeah, we’re not vegan and we don’t drink coffee in a bar or pub.

It's always so good to visit the Bardo Lounge, and it's got even better recently with Russ and Danielle in charge, who are doing such an amazing job! We came once again to enjoy a vegetarian breakfast, and had a lovely warm welcome. The food...

New place in Maidenhead and it’s great! Loved the deco with the lamps everywhere and the eclectic seating. Staff were lovely friendly and smiley. Used the QR code app to order and it was quick easy and seamless. The only problem being you then can’t...

Visited on a Tuesday, but not because of Tapas Tuesday. The two members of staff who were front of house were rushed off their feet. One was stuck behind the bar taking orders and serving drinks, the other was putting in the miles bringing food...

Walked in to shield from the cold weather and the place looks really lovely. Staff were readily available and helpful. Food was really tasty, the meat soup (which turned out to be a lovely bacon and veggie soup) was really delicious and warming. Will be...

I met up with a friend today, such a wonderful experience lovely accomodating staff. very relaxed atmosphere,I would definately reccomend

Absolutely fabulous friendly staff who went above and beyond to cater to my every need. Service second to none lovely manager and excellent food!

Myself and 4 other friends went for dinner and drinks at Bardo Lounge and were accommodated amazingly. It was quite busy for a Sunday but this didn’t affect our food or drinks in the slightest. Ana and Danielle were always checking up on us and...

We held a team Christmas dinner at the Bardo lounge. ~25 people all with different food. The team were patient and polite at all times, managing to get everyone the food they had ordered amongst the noise! A particular thank you to Mel who worked...

We popped in for a breakfast visit with our toddler and baby, never having visited before. Atmosphere was lovely and there were plenty of other families and groups there so we didn’t feel conscious about making noise. Lovely atmosphere, food was excellent, and the staff...

Great food and really good/wide selection of options. Service was with a smile, super friendly and chatty staff. The only negative I have is it would be a much nicer experience with table service (Rather than ordering from your phone) Would recommend!

Enough staff to take my money, enough staff to cook and serve my food, enough staff to pour beer, so why not enough staff to make a coffee. Claim from manager short of staff and its busy, when at most 20% of tables max with...

This place is a lovely addition to Maidenhead. Really lovely atmosphere and the service is excellent. Our server, Jennie, was friendly and professional. Highly recommend.

Really friendly staff, we spent 4 hours chatting, drinking vast amounts of coffee and had a lovely lunch. They didnt have very much on the brunch menu available, but I could find something that suited me and it was very nice.

One of us was given a really dirty glass which had juice bits all in it. They had already poured the beer into it and weren’t offered a replacement. Ordered a fish finger sandwich which was supposed to have sourdough bread. It came and was...

Such a great space that Maidenhead desperately needed. Can’t say I relate to any of the bad reviews. People don’t know a good thing when they see it and when the town has until recently had such poor choice of good places to eat and...

Visited with 2 friends for lunch, food was very nice and you can't complain about the service as there isn't any. They need to sort this out or they won't get repeat business. I won't be going back.

Sign in entrance says wait here to be seated but could have waited all day. Table wasn’t very clean. Decent cup of coffee but on the small side.

I've been a couple of time now and the service has been appalling on every occasion. First time i went for Breakfast and arrived 5 minutes early in the rain, they made me stand outside and wait to open at 9am. Second visit was with...

I've visited twice within the last month, once with my daughter (first time of visiting we had tapas) and once alone during my lunchtime. Each time the service has been great and friendly, the food good and I love the welcoming atmosphere. There are lovely...

We had young children with us but weren’t given the menu until we asked. Choice OK for them but the wait for an hour to get the hummus bread and carrots sticks was unbelievable. We asked twice where they were. We only saw one plate...

avoid at all costs, we went in today to have breakfast and it took 30 mins before we got our drinks and we waited an hour for food before we cancelled our order, got a refund and walked out. When they first opened they had...

This was our first time here! We had the ultimate burgers and couldn’t fault them. Tasty meat and chips, but there was something a bit peculiar about the coleslaw… It wasn’t too badly priced, and we enjoyed a few beers there. This definitely isn’t the...

First night we came here service was brilliant however second night service was terrible. Drinks took over half an hour to arrived and when they did 3 were missing. Starters and mains came at different times and part of a starter didn’t turn up until...

Once again we treated ourselves to a veggie breakfast at BL, and it was as a good as ever. We love the veggie-friendly menu here, & all at sensible prices that won't make your eyes water. It's a lovely spot by the new waterway to...

I can’t believe how bad the food was. Rump steak was over cooked and dry, the rocket leaves were stale with no crunch so I opted to order something else as I was hungry I went for the all day breakfast again sausages were so...

The service was absolutely terrible and taken over an hour for the food which left my 3 year old child starving. We had to take an emergency stop to mcdonalds just incase a tantrum burst.

Me and my partner used this place as it’s fairly new and looked very different to other restaurants in Maidenhead We recalled enjoyed it and the price is good too. I had the macaroni with streaky bacon with a chocolate milkshake. My partner had the...

We have been regulars since day one and that is because atmosphere, food and service were all great.Place always packed.What a change!! Only about 6 tables occupied and yet we waited almost an hour for 2 overcooked burgers.After complaining we were offered a free drink...

If you want a Gluten Free meal this is definitely the place for you. See attached picture for the menus. I have not been anywhere which has such vast gluten free options as the Bardo Lounge. The food was amazing and the staff and service...

Really disappointed, although pretty consistent with the rest of the Lounge group now. Was such a cool brand when it started and now feels like they are trying to ‘profit max’. Cheap ingredients… ketchup tastes like vinegar, Guacamole like it’s out of a tube… The...

Just got home from Bardo. I think this was my fifth trip and standards have slipped significantly since my first visit at the beginning of the year. Garlic bread was dry so we asked for some cheese which they threw on top and toasted until...

I loved Bardo when it first opened in January. Service was good, didn’t have to wait long for food, which was well cooked. Fast forward 5 months and the decline. Is shocking. Service is slow, can take 40 minutes to get a coffee and some...

Took my 79 year disabled mum for a birthday brunch this morning. Very impressed with the manager. Friendly and super accomodating. And disabled parking right opposite made it an easy trip for us.

Visited on the evening of 27th April. As it was Tapas night we both decided we were going to order Tapas. I went to the bar, one person was busy with drinks but the other two people did not acknowledge I was there for ages...

Decided to try this place out for lunch. Bad mistake! Overpriced, terrible food, unclean premises and lack of service.

We have been here twice for Sunday brunch and each time we were very impressed. The menu has an excellent range of veggie and vegan food which is quite hard to find in Maidenhead. The atmosphere is lovely and staff are very professional and kind....

This is the third time we’ve given this restaurant a chance, and only as there are slim pickings in Maidenhead. Walking in, we ‘waited to be seated’ for 5 mins, and no one helped us. So we found our own seats, among a sea of...

I had visited when it opened, there was no one to greet us, and we had no clue who worked there and who didn't as everyone was dressed in plain clothes, we waited at the bar before 20 minutes before being poured a drink, it...

The food is very good quality, cooked well and tastes very nice - just as described The service thought was quite terrible, I’ve been here twice now both times with my girlfriend and the waiting times for the food (a couple of tapas and a...

Went with friends this evening and was disappointed that food has to be ordered at the bar and unless you all want to order separately one person has to pay for everything then split it after. Had one of bacon and cheese burgers and large...

Having visited the newly-opened Bardo Lounge a few weeks back and been impressed by the venue and the menu, we decided to come back for breakfast. My wife and I are both veggies, and one thing that really caught our eye last time was the...

Family meal with 6 people .We were not greeted at the door despite waiting, then went and found a table ourselves, sat down and then waited again. There for almost 10 minutes before going up to the bar to be told we had to order...

Went there a couple of days ago...it was excellent...went today...staff great as ever but food was so disappointing this time... One of us had the large breakfast brunch...waited a fair while even though no other customers. The sausages were over cooked, dark with leathery skin,...

We visited yesterday at lunchtime (Mother’s Day). Got a table straight away. Went downhill after that. We were left sitting at a dirty table for ten minutes until I asked a passing waiter to come and clean it. I mentioned we had been sitting here...

Got seated at 11.15am for scrambled eggs on toast. At 12.15 still waiting asked for a full refund no one tells you there’s a wait they just keep inviting people in. Terrible service saw people get given meat breakfast when they had ordered vegan breakfast...

Good atmosphere, a bustling cheerful place. Polite and knowledgeable staff. Great food. Service timing good...not too quick nor too slow. Gluten and dairy free well catered for. Enjoyed the cocktails and they also have gluten free beer.

Love the place and if we return will eat as the staff are great and atmosphere perfect. Good selection of wines with a warm greeting.

I ordered a breakfast which was supposed to come with a sausage. When it came there was no sausage. I felt petty for raising this as an issue. Anyway they said they would get me my sausage which came after I had finished on a...

Tried the Lounge Breakfast,I've never had such a chewy/tough Cumberland sausage before, mushrooms like bullets, hash browns tasteless, beans in a tin mug! the Bear two minutes walk away much better and cheaper

Second time here, the first time food was good, service slow but it wasn't too busy Went past and it looked busy, but not overly full, still had a number of tables available Ordered at the bar, still no Dead Pony Club on tap (same...

Visited on a lunchtime on a rainy day. So very busy. Advised to order online or order & pay at the bar. Tried the former but Internet was poor so ended up ordering at the bar. Pros Large restaurant so no need to book Pink...

The system is choose your food, order at the bar and a waiter brings it. Mid market fare - burgers, tapas, etc. Decor is fairly good, modern and welcoming. My burger was OK, nothing exceptional but both of us felt that the chips were a...

Husband, son and I decided to give Bardo a whirl on a Monday evening. The place looks grand, lovely vibe and reasonably busy. The service wasn’t great but the manager was very good and acknowledged the delays. Menu is a bit of a mixed bag...

Excellent place so accommodating so nice and welcoming staff members all of them are a delight and always helpful with describing the different option with regards to food and what is available for different kind of tastes very dog friendly which is amazing love the...