Audleys Wood in Basingstoke and Deane

Amazing staff ,but very bad uncomfortable bed, and ripped chair, sun burn TV table ,rooms are not even 1 star ..spending over 200 pound per night and not available to sleep. I hade no good experience at all.

Beautiful venue which is surrounded by immense grounds. I attended a wedding this weekend and it was such a great place. The venue hall was just as spectacular and staff were very friendly.

This is a former Victorian mansion build in 1892 and extended to form a good sized hotel in pleasant grounds. Like so many of these hotels, it specialises in Weddings and similar large events or conferences/ meetings. From the reviews it obviously does this very well. Inside, panelling is much in evidence and there are some lovely details such as the rather grand fireplace in the bar. The restaurant is light and pleasant with views out to the gardens. There is plenty of parking and good access nearby from the M3. Basingstoke centre is barely 10 minutes away. We stayed at Audleys Wood Hotel for three nights in one of their older bedrooms with an adjoining sitting room and bathroom. You could call it a small suite. The room, called Jane Austen, was a little dated but comfortable with all that we needed for our stay. The adjoining sitting room was quite large with two settees, a coffee table and a slightly random assortment of other furniture. It had a large, modern smart TV. The rooms were rather overheated for our taste but that was soon adjusted. The bathroom was modern and very much as you'd expect in a 4-star hotel. Over the three days the service and staff attitude was excellent. Everyone without exception gave the very best of service. I want to emphasise this as it was a feature of our stay. Meal wise, breakfast was really good and our favourite meal here. We did have a sandwich lunch one day and this was very well done with the offer of a pot of tea. Dinner we were less impressed by. The a la carte menu was as expensive as you'd expect but, for us, didn't seem particularly enticing with less choice than we would have expected. A little disappointed, we went for the bar / lounge menu but weren't bowled over by that either. Our choices were a bit underwhelming, frankly. We didn't eat dinner in the hotel again, as a result. All in all, a nice relaxing break in this hotel, part of the Hand Picked Hotel group. Our slight disappointment warranted the 4-stars I've given, whereas the service alone would be a certain 5-stars otherwise. Don't get me wrong, we liked the hotel and it wouldn't stop us staying with Hand Picked Hotels again. All this has been fed back to the hotel directly and I've just had a good personal and positive email response. They ask you to complete a pretty detailed survey after staying which is a plus point.

very poor easily beaten by a average guest house. no ketchup at breakfast WHAT WHAT WHAT. Went to a wedding fair there. it was a non event. Although paid for. horltel had not made correct checks of organisers. Did not accept any responsibility. a poor hotel living off its location and grounds. Staff disinterested and snobish. overrated over priced.

We were due to visit in April for my daughter's 30th birthday but obviously this was cancelled. We went yesterday afternoon for afternoon tea,3 traditional and 1 savoury, everything was delicious with a good selection of both food and teas. The staff were very welcoming and made a belated happy birthday chocolate plate which was a lovely thought.

We had a bad service experience back in August ‘19 but wanted to give Audley’s Wood another chance. We booked the Valentine’s meal at £45 a head. Overall the service was very poor. 20 mins wait to be asked if we wanted a drink, food brought out before the previous plates had been cleared, waiters just huddling around the till point with no attention on guests. On the plus side, the food was great in every way so at least the chef knows what they are doing. With two bars experiences in six months, we will not be going back.

Was staying in the hotel so decided to eat in their restaurant. Wow, everything was so good. The food was excellent with a menu covering a really wide range of mains; from burger to tuna and beyond. The veg were cooked perfectly (as was my tuna, and my wife’s lamb). The service was exceptional and quick. Price was reasonable going on inexpensive for the quality.

WE had a Dinner for 50 people, amazing support and advice from the Events Manager, Neal Barrett , huge support from Davis and his team on the night. As soon as I walked in the door welcoming smiles and offers of help staff.An event organiser's dream venue.

The hotel had a large wedding and when we arrived the bride was shouting and swearing at one of her wedding party and two young children were having a massive melt down, this put me right off the bar area was packed and there was no where we could go other than our roomWe came back down hour later and they had been moved to the outside building and things turned around and the hotel was pleasant and more relaxing with a lovely log fire.We were there for the night and the murder mystery evening which was great fun, we slept really well and weren’t disturbed by the wedding party, we checked out after breakfast and managed to sit in the lovely lounge area till midday and enjoy a few drinks.Overhaul a nice hotel they can’t change how other guests behave which is a shame for them, this is why I feel they should receive a good review as they did all you would expect to give us a nice evening.

Popped in the breakfast, and boy was it good, full English breakfast was excellent, I don’t know how they do it but it is just the right amount of food, I think the chef is a mind reader. Thanks for a great start to the week.

Joined my son and his fiance to their wedding menu trial. Our first visit wasn't quite as we had hoped, but our second visit put that right. Their chef had listened to all our feedback and prepared & presented it just perfectly.My son and fiance are now looking forward to their big day with total confidence that the meal will be just as they would like it - special and memorable.If your trial isn't quite right, do give them feedback and try again.

Had a fantastic afternoon tea at Audleys Wood, food was amazing, and the tea selection available was wonderful too. Service as always was second to none. Highly recommended.

Mentioned over the phone it was our anniversary weekend and cheekily hinted at the possibility of an upgrade and did they ever deliver - we got the bridal suite. Arrived amidst a wedding function but still received excellent hospitality and were made to feel very welcome by the manager. Can not fault anything, good food, good service and the kind of welcome and hospitality by all staff that is second to none.

A very warm welcome at reception.The menu presented a wide choice. The ingredients were first class and the cooking excellent. The duck was cooked to perfection and a good portion of breast. Dietary requirements were handled very well and discreetly. Excellent choice of fine wines by the glass. Service very good

Very good service for the nice meal in a lovely dining room. The hotel is on nice grounds all of which makes the dining experience very nice.

We came for lunch in the Conservatory Restaurant and we were all very impressed with the fabulous service and the quality of the food.

The service and food is of the highest standard. The restaurant setting overlooking the gardens is very relaxing

Booked Sunday lunch and arrived early and were promptly seated at a nice table for 3 by the window. Ordered the Wild Mushrooms on toast with Soft poached egg followed by Roast Topside of beef cooked pink with all the trimmings. Great deserts and finally coffee in the lounge. Good food, value for money and excellent service from everyone and really enjoyed the nice friendly conversation with the lovely Stephanie. Will definitely visit again next time we venture to the South of England.

My wife stayed at the hotel in mid June and had dinner in the restaurant both evenings. Whilst the service was generally good we had a couple of problems. Firstly my wife's fish main course on the first evening was presented very undercooked so much so that it was almost raw. This was taken away along with my food and represented as two new freshly cooked main courses. Whilst the staff dealt with the problem the food should never have been served in the first place.

I am a pretty massive fan of Hand Picked hotels and really was looking forward to afternoon tea at Audley Lodge. ( It's too close to home for a hotel break.)

I stopped to this restaurant co suffering a handpicked hotel should not have anything else than a good restaurant. The food is average. The menu available on the website is far more attractive than the real one. And the service is just average, with staff not aware about anything like food the day, ...

Disappointing....... stayed three nights....... went to this restaurant on the first night..... ate out after that....... average food..... not well presented ....... we both had the pie ...... probably one of the blandest I have had for a long time my colleague agreed ........ service nothing special...... would not recommend...

I went recently for afternoon tea with some friends for a birthday. The tea itself was very good with a good selection of cakes etc but the service was very poor. We were given our tea pots etc then I had to ask for the food, I then had to ask for the bill and I then had to ask to pay the bill. Each time I had to get up and find someone. Very friendly but just not very attentive.

I've always been a little underwhelmed by restaurants in Hotels apart from the odd one or two. The Goring, in London having a Michelin Star makes in one of the better ones, so having been taken to the Audleys Wood for a birthday treat by my girlfriend, I was pleasantly surprised by the standard of the cuisine in the Conservatory Restaurant.

We have stayed here on a number of occasions with a couple of difficulties around my wife’s dietary requirements. This has not diminished our love affair with Audleys Wood. Our most recent stay was perfect from the minute we checked in until our departure the following day.

My wife and I stayed at the Audleys Wood Hotel Saturday night for our Wedding anniversary and we're looking forward to our stay based on the reputation of the hotel.

It's like coming home. Wonderful helpful stsff. Great location. Lovely room. Fantastic breakfast. Back again in a couple of weeks.

Booked this via a third party booking agent

Hemos estado dos veces en las últimas semanas para utilizar algunos cupones para el té de la tarde. Mi único problemita es que el servicio es un poco lento, sin embargo cuando sirve, son muy buenos y simpáticos. Llegamos a escoger el té que quería, así que un poco de Assam ensayado primero y luego Earl. No convertir a mí. La comida era muy sabrosa - selección de canapés, bollos caliente con un atasco de fresa fresca hecha de crema y una selección de pasteles de chocolate a pequeña gateaux torta de zanahoria. El único un poco decepcionante fue la llovizna de limón que no estaba muy al final.

Recomendable el restaurante, por su excelente carta y buena cerveza ale. Muy bien el desayuno con todo lo que se puede exigir en Inglaterra.

WE had two evening meals at the hotel and we enjoyed both of them. The offerings are fairly standard but well cooked and presented.

Desde el momento en que conduzca hacia terrenos donde pavos reales son orgullosamente strutting sus cosas, son calentadas por el vestido de lujo. El personal era amable y atento, la comida muy bien preparada y suculento, la experiencia memorable. Bastante caro, pero eso es el precio de la calidad. Enormemente recomendable para esa ocasión especial y siempre que disponga de una cartera de profundidad.

La habitación doble ejecutiva es de un buen tamaño con baño de mármol, muy importante cuando estás por 10 días. La habitación daba a la verde extensión de césped y jardines, muy encantador. Para comenzar cada día con el delicioso desayuno que se sirve en el invernadero era un ascensor a los espíritus. El personal era amable y servicial en todo momento. Esta fue mi segunda visita a este hotel y no será la última. Espero que mi próxima estancia.

We had a small and intimate wedding here, the staff really looked after us, nice venue/facilities with good food and service-would recommend.

We have stayed in many hotels over the years but Audleys Wood definitely has to be in the top five. We will be back again.

Wow! Food was sublime. Easily warrants its AA rosette, should be more in my opinion.From starters to the deserts, the food was master piece. Non-prentious, beautifully presented and flavours combining well.Easily one of my favourite venues.

Great hotel but food does not match the venue. Overcooked breakfast bacon & sausages dried out. Weird mushrooms with the sirloin steak inedible, fries either not cooked or burnt. Very nice cold buffet though.

Wonderful restaurant and quite exceptional food and service. The menu offers a wide and varied choice,

We had food in both the restaurant and the bar. Good quality and excellent choices! If you are staying at the hotel breakfast is fabulous.

I decided to go to Audleys Wood to peruse the location.Nice position tucked away from the main road near Basingstoke.I'd booked a cream tea with champagne, and I must say it was one of the best I've had. The finger sandwiches were fresh and the waiter explained the fillings.The scones didn't need cutting, just a twist to break in two. Excellent choice of delectable cake'sFriendly staff fresh flowers on the table and in a nice room.I checked out the beautiful dining room and menu, will definitely book a lunch in the near future.A great location for a wedding with good grounds.Glad I checked it out.

A warm welcome and very friendly staffThe Conservatory restaurant lunch was first class with an interesting and varied choice. Particularly good value Sunday lunchLovely grounds

Este lindo hotel, si bien esta alejado, tiene características que lo hacen muy atractivo. Si bien es bueno para convenciones o fiestas mas que nada por que no esta cerca de la ciudad, tiene un encanto ingles, que por el precio vale la pena aprovecharlo.

Had traditional afternoon tea for 4 on a Sunday afternoon. In summary, after a shaky start, things were largely redeemed and we had a good time and enjoyed our tea. On the plus side:1. They offer either a sweet or savoury afternoon tea which is great since I find that there is often just too much sugar on offer in a traditional English tea. For two people order one savoury and one sweet and the balance is very much better.2. You can smell samples of the tea before you choose - more interesting than reading from a menu card.3. Quirky teapots are fun (sort of).4. £19.99 is a competitive price.5. We lingered for an enjoyable couple of hours over our meal.6. Good range of gluten-free food.On the other hand:1. Long wait (35 mins) from sitting down at pre-booked time to food arriving. No explanation. But we did have tea to drink so not all bad.2. Service felt a little basic and lacking polish. Not terrible by any means, but not notable.3. Gluten-free sandwiches disappointing (but they are difficult to do well I grant you).

Hotel staff (Ben in particular was fantastic) cuisine and the room itself provided a memorable anniversary, a year on from our unforgettable reception at the same venue. Certain touches and compliments left by the hotel were both thoughtful and sweet, making this a memorable anniversary.Thank you to all those at Audleys Wood!

Verjaardagsweekend in een prachtige omgeving. Hotel is mooi, maar netheid net iets minder ( soms haartjes in de douche, vuilbak niet geledigd). De bediening aan de receptie en in het restaurant is super. Het eten is lekker en vooral verzorgd.

We had booked and ordered food months in advance , two of our group didn't get the food that was ordered, my own starter was burnt , but a lot of spinach leaves placed on top to try and cover it, another person on our table had No!!! Main meal... We had all sat and waited 10 minutes for them to come back and tell her they didn't have any chicken left and it would take another 20 before her food would be ready, !I was then told they had no cheesecake left which is what I had ordered. Our group had booked rooms at this hotel only to be told on arrival, they had over booked, no apologies !Didn't even offer to ring around and find them another hotel.Terrible !

I’d like to take this opportunity to thank you and your staff for providing a delicious, and professionally presented lunch. Myself and my guests were very impressed and will certainly be dining with you again in the near future.

I wanted to plan a nice Sunday lunch with family to celebrate my Mum's 70th Birthday. Having spent many hours researching I came across the Conservatory Restaurant within the Audley's Wood Hotel. The setting looked ideal and the menu suited everyone so I made a reservation for the 26th August 2016.(The reservation was made in May).On arrival yesterday there was a wedding in progress (no real surprise as this is a popular hotel for wedding's.)We were then ushered into a side room which was not the conservatory. Although the room itself was nice enough it lacked any atmosphere. We were the only people in this room for the majority of the time and due to the wedding it felt that it was a slight inconvenience that we were there. The waiter took our drinks order, then came back to advise he couldn't get two or our drinks at the moment as the wedding party were making there way through and he would get them soon. 20 minutes later I had to remind him about our drinks order as he had completely forgot. We ordered our meals and my youngest child ordered chicken breast and mash potato. from your children's menu. When her meal arrived she was presented with the chicken meal that was on the main menu. When I spoke to the waiter about this he advised that the Chef had "read the check wrong". When her meal was bought back it was still the same chicken as on the main "adult" menu with some mash potato added, not the chicken breast we were expecting.Overall the food was very nice but with the slow service, the small side room we we put into and the lack on concentration when reading an order the whole experience was disappointing.

Stayed here for 4 days of the Airshow. Desk staff were brilliantly attentive. Breakfasts were excellent, if service a bit slow, when you are trying to move along. But a great omelette. Dinner lamb was exceptionally carmelized... really fine flavor and right-sized reduction sauce. Hake was crispy and not overcooked. Nice dinner service - better than breakfast... Overall, pricey, but a great oasis if you are working at the Farnborough Air Show. I'll come back.

A Handpicked Group Hotel. When you know your going to be at a venue for more than one day you get to notice things. Especially consistency issues and I am pleased to report that over a 5 day stay the facilities, level of service, quality of food, attention to detail was consistently good. My colleagues all reported the same, hearty breakfasts, comfortable beds, acceptable prices and helpful cheery staff. They clearly can cater for your special event or get away treat and the history of the place is interesting as is the architecture in the older part.

Heerlijk gedineerd, op je wenken bediend door het personeel en als afzakkertje een Whisky. Terug in de tijd.

Went here to celebrate friends wedding day. The place is stunningly beautiful. The rooms were immaculate and the food was simply amazing.

Meal was spoiled by utterly rubbish service. When you are charging the way this restaurant does you expect much better. Watching a school girl trying to uncork a bottle of wine was painful as was the fact that we had to wait until the main course was served until they remembered to bring not just the wine, but also the water to our table. Pay peanuts get monkeys lose customers. Never again.

Had 1 overnight stay in this hotel which is in beautiful grounds, on DBB.The room was excellent with good wheelchair access.The restaurant was very nice and we had a lovely meal.The service was excellent from start to finish. Will return and have no hesitation in recommending this hotel

Hired the Garden Pavilion for my husband' 40th. The events co-ordination team is not the greatest as their communication and recommendation skills leaves much to be desired. They do not seem to show much interest. I was nervous about the night due to the co-ordinators and they are the only reason why this review was not given 5/5......but my word - the Events team that we had on the night were faultless! I can't praise them enough. Nothing was too much trouble - from asking for kids' party packs to requesting a white board at the spur of the moment to clearing tables and serving drinks and attending to our Vodka luge... Everyone commented on how smoothly the party ran and how nice it was to be served drinks at tables . The food for the buffet was not great but it was good enough for everyone to enjoy something. I would definitely recommend having your event here - it is worthwhile paying for it if you are getting service like this. However, my one suggestion is for the co-ordination team to go for training to upgrade their skills.

On 15th December our firm booked a party of 17 for Christmas lunch at your restaurant.We were delighted with the surroundings and were greeted with our pre-dinner drinks upon arrival.We were then shown to our table and it was nicely laid out and we were all in good spirits looking forward to our Christmas lunch.What a complete disappointment that turned out to be.Starter: the smoked salmon wrapped round soft cheese was good, cannot go wrong with that one. The duck pate was ok, but very little bread to eat with it.Main: the fish was dry (overcooked) and the beef was tough. The turkey dinner was dreadful.The turkey was a few scraps of turkey wrapped round sausage meat or stuffing and a piece of fatty streaky bacon wrapped round the turkey. Each plate had two thin rounds of this which mainly consisted of sausage/stuffing and very little turkey. (Aldi sold this very inexpensively!) The potato dish was just slices of dry potato compacted into a block, and each person had a square slice of it. The vegetables - how boring can you get! Boiled large cubes of parsnips, carrots and swede, accompanied by three Brussel sprouts. It actually looked unappetising and tasted not much better than it looked. I asked for cranberry sauce which never arrived. Apart from salt and pepper on the table no other condiments were offered for any of the dishes.Pudding: The Bakewell tarts were a joke. They were rock hard and dry, so difficult to put a fork in without particles zooming across the plate or table. Obviously they were not fresh as they were far too hard and dry. It would have been better to have cream or ice cream with them to soak the dryness away (not that it should have needed it) but it was served with sorbet which was a strange combination.The Christmas puddings were ok, but not enough custard as these puddings are quite heavy. The brownies were good, but one person asked for ice cream instead of cream, so his desert was taken away and came back without any ice cream or cream, so it was too dry.The waiters were obviously inexperienced and much of our wine was poured outside the glasses onto the table cloth. They may have tried their best, but it appears they have not been trained very well. Not once did anyone come to us and ask if everything was alright or offer to get us anything else. The whole experience felt as though we were in a restaurant which had just opened up and the chef and staff were inexperienced but trying their best. No-one guided the waiters.We chose Audleys Wood because we thought we would have a really good meal in a lovely surrounding (had a brilliant meal at Tylney Hall the previous year) and spent the few months leading up to it really looking forward to it, but quite honestly we would have had a better meal in a fast food restaurant. We thought we would leave feeling very fulfilled and pleased to return.What’s the point in having such a beautiful venue when you serve up such a disappointing meal?Unfortunately, we will not be booking with Audleys Wood next Christmas.

I attended my friends wedding and how wonderful it was. The venue is beautiful set in lovely grounds. The staff were very professional and polite. Everything ran very smoothly and on time. The food was amazing, melt in the mouth beef. I can not fault the venue or its staff. Thank you

The four of us had decided to celebrate my big birthday a bit late, but it was worth it. After a drink in the bar we were seated promptly, it's a big restaurant and the tables are well spread out. It seemed quiet, though it was a Tuesday. The menu is interesting, and there were two or three dishes I could have chosen (perhaps next time). The wine list is extensive and quite expensive, not much under £20 per bottle. Three of us chose the duck pate to start, rich tasting, but quite a small portion. My main was the rib eye steak which was very tender and succulent. To finish, the strawberry delice was very nice. A pleasant evening, but it did seem to lack atmosphere.

Not only is the location and hotel beautiful, rooms are well equipped with wifi, fab sized tv's, fridge and everything else you would expect from a top hotel. The thing that stood out the most was the friendliness and helpfulness of Audleys staff. Cheerful, accommodating really couldn't do enough for us from check in to check out. BTW, the breakfast is fabulous with loads of choice - you won't leave hungry! Price was reasonable too.

We had a family dinner in the wonderfully decorated, cozy and authentic restaurant, ordered lamb and chicken dishes, but left the place even more famished than when we arrived. To make it clear, the service was great and the food fantastic ..... just the portions are way too small. For that price we would have expected more, especially on the vegetable side the restaurant was very greedy.

Vor einem Jahr war das Essen viel besser. Vielleicht ist nur ein guter Koch im Urlaub... Ich komme es in ein paar Wochen wieder testen und freue mich trotzdem.

We booked for 6 for Christmas Day and am sorry to say the experience was a complete let downMy children were promised a visit from Santa ...this didn't happen. The deserts (panna cotta) were inedible (transparent) and sent back for something else but 2 of our party had to then 'share' an alternative as there wasn't enough apparently??!Audleys wood took their time to respond to our complaint and then seemed to point the blame at us for not letting them know we were leaving....for Santa!! We thought the fact that we had finished our meal had coffee, paid the drinks bill and sat for ages with our coats on....would be enough of a trigger to send him in!! Instead they said after we left, Santa was running around the grounds trying to find us. Even if I believed this, the idea of a guy in a Santa outfit running around a hotel trying to find my children fills me with horror!Anyway we would advise caution if you want a great xmas day experience with this venue.

My extended family and I booked a Christmas meal here. None of us have ever been to the hotel before and we found it online so didn't know what to expect. We were very pleasantly surprised! They gave us our own private dining room (I think because there was also a wedding on) and we seemed to have our own waiting staff as well! Amazing! We were looked after very well, the staff made sure we always had everything we needed and checked when we'd like everything. This was impressive considering there was also a wedding being held at the hotel so I imagine lots of the staff would be working on that.I'll be honest, when I was pre-choosing my food, the menu sounded really boring and I thought it would be very average. However, they really undersold themselves on the menu as the food was delicious! Everything was well cooked with good portion sizes, I was really impressed.Overall, we had a great meal and afternoon, and we are definitely considering coming here again for the family meal next year.

great food fine dining in romantic setting .Super lunch in private dining room for 13 and evening meal perfect to

Excellent service and one of the best meals I have ever had. Attentive staff, good wine list. Sommelier very helpful. Relaxed ambiance.

The dining room in the Audleys Wood Hotel serves breakfast, lunch and dinner. The food was excellent. I had the chicken which was excellently prepared. The vegetables were fresh and tasty and the service was excellent. The dining room with its high ceilings and floor to ceiling windows made the evening feel very special.

Lovely food here and great service too. Nice choices and all very nicely cooked and presented. Would return.

We booked Audley's Wood for a Sunday lunch birthday treat and were very impressed. The food was perfect, good choice, beautifully cooked (especially the rib eye roast beef) and served by staff with personalities. Nothing was too much trouble, and at £21 for 3 courses we shall certainly be returning.

The reviews for afternoon tea here outshone others in the area and so I booked a table for myself and my friend through Buyagift. There was a large assortment of Twinings tea's, the sandwiches were very nice and I was pleased that our request for no fish sandwiches had been remembered from the time I had made the booking. The homemade scones were amazing with the clotted cream and preserve, there were a good selection of bite size cakes and the eton mess to finish was a nice touch. The staff could have been a little more attentive but there was a wedding on so I guessed they were busy with that. The hotel has lots of character and I would recommend you visit.

We went on national afternoon tea day & have to say the additional complimentary pastries they served were absolutely fantastic, the cakes & scones were lovely but unfortunately the sandwiches let them down, I would expect more from audleys wood, the fillings were not very tasty & the bread was slightly dry, had we not have had the additional gorgeous pastries & just had the standard food they normally serve, I really think I would have been disappointed.

First visit for Afternoon Tea. Had a wonderful tea with fantastic food and excellent service. Would definitely recommend .

schönes restaurant mit speziellem ambiente. hohe preise für kleine portionen aber gut!die weingläser werden nach small, medium und large gefüllt! ist aber ok!

audleys wood is a typical english country hotel with a very charming restaurant!you get a lovely atmosphere!the food is very good and they have a desent winelist!but the best is the wooden bar!

Echt englisches Essen im Restaurant mit Blick ins Grüne: tolle Aussicht! Sehr gemütliche Atmosphäre und variantenreiche Karte! Gute Weine und gutes Bier!

We ate a couple of times including room service as I was staying there. Excellent food and great service

We went here for afternoon tea, the food was lovely. Endless tea staff very attentive and polite. Good value for money. A very nice hotel full of history. And set in nice grounds

We stayed in the hotel and Dinner was included. There are two restaurants. The main hotel and the "Fine dining". Our dinner was in the main restaurant which was simply not an option. It is a large conservatory (part of original Victorian house) but the same place that breakfast is served and Ceremonies take place and was full of screaming children for the next day wedding. I paid to upgrade and was glad. The "Fine dining" was in the wood paneled dining room and more intimate - perhaps 10 tables for 2. Excellent menu. Even better wine list. The sofa waiting area was full so we waited in the bar (also full) and asked for a drink. The barman (a temp) didn't know how to make certain drinks, but I discovered that the regular bar Manager was busy managing the Restaurant. He did a great job. In fact the staff generally knew exactly what they were doing.

Arrived with some friends on a nice sunny evening but staff were not welcoming and seemed to think it OK for us to stand for an hour whilst waiting for a table. A wedding was in full swing and we were obviously in the way. Thankfully a table became available. Bar ran out of glasses and Bombay Sapphire. They were obviously short-staffed. Food however was exceptional but so let down by sloppy, unprofessional service. Will not be returning anytime soon.

The selection of dishes was good and my wife, who is allergic to wheat, could order most of the dishes available even though some would need to be slightly adapted to cater for her allergy. This gave her confidence that the chef was both competent, adaptable and willing to pease the customers. The food was a little on the costly side to what we are used to but very well presented and full of flavour. The cost of available wines, although a offering a reasonable selection, seemed to be in excess from similar establishments.

By far one of the most impressive places to stay in Basingstoke.Room was great, staff very friendly and helpful. Breakfast was excellent and the setting for breakfast could not have been bettered.The grounds of the hotel, gardens etc were well tended and the smell from the shrubs was beautiful.Found a treasure here.

I took my Mum & 3 friends to Audley Wood for Royal Afternoon Tea for her 70th.We had a lovely time there was plenty of food and most was made on site. Great selection of cakes & the scones were second to none!The service was a little slow when we wanted a refill of tea but they all had a lovely time.I will be back there again

Audleys's Wood Hotel is magnificent - it is such a shame that dinner in the conservatory does not achieve the same level as the hotel. First, let me state that the setting itself is lovely. The view of the lawn and the the beauty of the room sets a lovely ambiance. The menu, which changes, offers approximately 6 starters, 6 mains (steak, fish, chicken, 2 veg/pasta), and 6 dessert. While there, we ate in the restaurant twice. Both times we tried different items so we sampled many items on the menu. We found the food, while presented beautifully, to be of inferior quality and not up to the standard expected for the price being paid (mains cost on average 17 pounds, or $ 25 USD). Dinner for two, without wine, for three courses ran 60 pounds or $ 90 USD.I would not recommend this restaurant for dinner.

We had a lovely afternoon tea here. The service was good and food was delicious. Lovely grounds around the buildings to help walk off afterwards!

This used to be a regular haunt of mine to entertain my clients. Great to revisit recently. New owners - but still a very enjoyable experience. Beautiful building and setting, truly great food and service. Check out the historic connection with railway maps and timetables. Fascinating.

Quiet standard room (no upgrade even though have a loyalty card), great bar service, but restaurant staff need better training (unless you like your sauvignon blanc mixed with chardonnay). Nice cooked breakfast but not fresh (hence not that hot) as it came out too quickly.

Had dinner for 2 in the Conservatory Restaurant on 14 March. The main courses (one with chicken, one with pork) were of a very inferior quality and related to the quality were unbelievably expensive. One of the worst meals we have had for a long time

Great food in a lovely hotel. I recently stayed at the hotel for almost a week and ate at the restaurant every day. The quality of the food is superb and the staff are excellent.

Both the restaurant and the room service was good quality. The menu selection is small, but all the dishes were well executed. Service was quick, but not hasty. I've eaten there 4 times in the last month (business) and I have no negative comments on any aspect.

Table booked for seven for lunch a week previously. Three tables occupied in the restaurant and one in the bar. On arrival no record of the booking. However, the young lady overseeing the dining room couldn't have been more helpful and pleasant (as she was throughout). We sat in the bar area to await the arrival of two of our guests and assumed that the person behind the bar would come over and ask us what we would like to drink as she wasn't doing anything else. Wrong assumption! We eventually went to the bar ourselves and ordered, amongst other things, prosecco and alcohol free beer. I think every restaurant from a Premier Inn to a 2 star Michelin restaurant serves prosecco and alcohol free beer in 2015, but not Audleys Wood. The person behind the bar was unfriendly and the white wine alternative pretty awful. The wine list looked as if it hadn't changed in years. Apple juice was served from a white plastic pump, similar to something you might see in A and E.And now for the food. Starters were unimaginative and small portions. My chicken and dauphinoise potato were both dry and again small in portion. Children's meals were excellent with beautifully cooked vegetables!! Unfortunately none of the adults were offered vegetables.We had intended to order wine but after the white wine experience in the bar decided not to. Waitress service very good.A lot of reviews say the same thing, so why can't Audleys Wood get a grip? Alex Polizzi would have a field day. There are just so many inconsistencies which could so easily be remedied.

I've eaten here a lot over the years, and it never fails to impress. Nothing is ever too much trouble for the staff and they always do a good job of making you feel 'special' and valued as a customer.

Went for afternoon tea, wonderful as usual. Lovely sandwiches and cakes, friendly staff lovely and clean. My only criticism is people who are there on business should be seated separately to those there for a quiet afternoon tea as business folk can be quite loud.

The most beautiful restaurant we have visited for a long time. To be able to sit and have a normal conversation without having to 'shout' albeit there was music playing and it was full. Plenty of room between tables, and excellent staff. The wine was a little costly.

Excellent would highly recommend, 2pieces of fresh cod and handmade chips service exceptional and didn't have to wait long

Ate as part of a large party. Food was nice but not a lot of it. Service was swift and efficient, delivered with military precision. Lovely setting and grounds. Only fault really was there was not enough of it, left me having to eat when I got home. Maybe some nibbles such as cheese n biscuits with the coffee would of been a good idea afterwards.

We have been here twice for cream teas. The dining room is lovely and over looks the lawns. Service is very good. The scones are freshly baked (but worth the wait). The English tea can be made with tea leaves.It is a formal setting so while children are welcome they do need to be well behaved.Gardens are nice.

Celebrated a 20th wedding anniversary at “The Simonds Room” in Audleys Wood Hotel, Basingstoke.Went for the Taste of Hampshire menu which uses local produce and suppliers. Food was excellent, highlights included the Foie Gras, Venison and Chocolate Fondant. Atmosphere was very nice in the wood panelled room and we were expertly looked after by Bruce for the evening. Extra touches; they had also arranged for some flowers to be ready at the table (thank you Jenni), and the desert came with a nice message! (see photo) Highly recommended.

Ate here during a recent conference and breakfast, lunch and dinner were all fantastic. Service was great too.

Visited this place after seeing some good reviews for an afternoon tea for my mum's birthday. Was actually quite disappointed with the whole experience. It's a very historic building but the decor is dated and dark. The staff were just plain odd. I had called in advance to book for 5 people (3 adults, 2 children) there was a table set up for us at the back of reception near the kitchen. The waiter then decided we needed a bigger table so he put a smaller round table on the end with much upheaval and us needing to lend a hand to get organised. It made the whole seating arrangement quite awkward. After choosing a loose leaf tea from the selection the waiter proceeded to faff around our table when he served it, explaining to me in some detail what the strainer was for like I was a 5 year old! When the sandwiches arrived it was like something from my children's lunch box. Squashed limp very thin slices of bread with plain old cucumber, chewy ham and tomato and egg mayo for the fillings. Not nice. The only saving grace were the homemade cakes and warm scones which there were lots of but by this time we had lost interest in the midst of the chef bellowing for service from behind the kitchen door, pneumatic drills going off due to building work, loud shopping mall music over the speakers and a young waiter who kept walking past talking to himself!!! We couldn't wait to get out! After asking for the rest of the cakes to be wrapped up to take home and for the bill the strange young waiter who then bought over a bag with our cakes all squashed into cling film inside suddenly went into overdrive from ignoring us and muttering to himself to asking if everything was ok, saying have a nice day with a very fake smile blatantly hoping for a tip. Whoever is in charge needs to seriously train the staff and spend a little bit on updating the carpets. Could be quite nice but I certainly won't be going back. Ever.

We visited to use a gift of afternoon tea.Wide choice of teas, good sandwiches, scones and lots of other cakes.Friendly staff member, very quiet on the day, good surroundings.Well worth a visit.

This is the second time I've had afternoon tea here. This time seated in the brighter dining room. Delicious finger sandwiches which were vegetarian as specially requested and wonderful homemade cake selection. The staff were friendly and attentive, they explained what the sandwiches and cakes were on the stand and it was presented immaculately. The room itself was bright and airy with fresh red roses on each table. I've had tea in the room adjacent which is slightly darker but I think quite cosy and romantic. I would definitely recommend afternoon tea here.