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4.0

Based on 50 opinions finded in 1 websites

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Nº 364 in 593 in Windsor and Maidenhead

Nº 64 of 109 British in Windsor and Maidenhead

Score
OpinionsNoteTripAdvisor504.0

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Stunning hotel with amazing helpful friendly staff. Great location and a brilliant stay, what more can you ask for. Thank you

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Norrisa G . 2022-06-08

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Después de ver los terribles platos de comida en el sitio web del pub The Duchess of Cambridge, decidimos venir aquí dentro del Castle Hotel. Echa un vistazo, buena comida y sabor.

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Michael J M . 2019-05-05

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Personal muy amable y excelentes ofertas de comida. Al ser un restaurante de hotel, las expectativas nunca son realmente altas. Este hizo un buen trabajo. No espectacular, pero muy bueno. Había escuchado que los filetes eran una especialidad para este restaurante, pero el que tenía no era tan especial como esperaba. Tenga en cuenta que soy de los EE. UU. Y que en el pasado he probado algunos filetes alucinantes. También entiendo que hay diferentes opciones / procedimientos de aderezo en el Reino Unido y no debería comparar los dos (no es justo). Una vez dicho esto, la comida era bastante buena y el personal era muy amable y estaba dispuesto a ayudar. El desayuno buffet de la mañana también fue muy bueno también.

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David M . 2018-03-08

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Reservamos para el almuerzo del domingo para nuestro aniversario de boda y al llegar nos dieron una selección de mesas para que pudiéramos ver la vista del castillo. Fuimos servidos durante toda la comida por la encantadora Magda, quien preguntó al principio de la comida si estábamos celebrando una ocasión especial. Disfrutamos de los entrantes de Welsh rarebit con huevo escalfado y ensalada de remolacha y nuez. Platos principales eran el pescado al curry con arroz con mantequilla y el pollo Foreistere, ambos excelentes. Magda estuvo atenta sin agobiar durante toda la comida y nos retiramos a la sala de estar para tomar un té cuando llegó con un plato de golosinas y chocolate en el plato era "Feliz aniversario". Tanto mi esposa como yo estábamos muy conmovidos. Después de haber visitado la cadena Marco Pierre White antes en otros lugares y me alegré, sin dudarlo recomendaríamos el restaurante del Castle Hotel.

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AnthonyandAna . 2017-08-22

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Fuimos allí para celebrar el Día de la madre. El lugar estaba lleno, pero nos las arreglamos para conseguir mesa con bonitas vistas. Y esa fue la única buena parte de este lugar. No son un poco quisquillosos y siempre disfrutar de nuestras comidas. Mi marido pidió costillas. Su comida era absolutamente repugnante, las costillas estaban tan viejas que ni siquiera bocado! Él se negó a comer y hablar con el camarero, pero ella se negó a aceptar que la comida no era fresca. Como siempre tuve calamares para entrante. Después de 2 horas de comer Mi cena estaba tan enfermo PENSÉ QUE TENDRÉ QUE IR A A&E. No recuerdo haber visto siendo harto la comida. No tome alcohol con mi comida, pero me sentí como borrachos. A pesar de quejarnos de las costillas que tuvimos que pagar el total de la factura.

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Palomka . 2017-02-22

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stayed at the Castle Hotel & had breakfast here, full English breakfast buffet style but with extra service, could not complain

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KeithT62 . 2016-09-08

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El ambiente del hotel, el bar y el restaurante son geniales para una cena. El servicio en el bar era excelente mientras esperábamos nuestra mesa, una vez sentado, nuestros pedidos fueron rápidamente adoptadas y el vino a la mesa...y esperamos... y esperamos. Tardaron 45 minutos en llegar a nuestras cenas nuestra camarera evitado buscando o un acercamiento a nuestra mesa después de los primeros 15 minutos. Tengo que decir que la comida fue excelente una vez que lo hizo llegar, pero la espera demasiado larga no arruinaré algo!

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PJT16 . 2016-07-16

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Enjoyed everything! Food, service, ambience. I had the "fish curry" a mild curry including salmon, cod and shrimp. It was wonderful! The starter we chose was prunes stuffed with mango and wrapped in bacon. Wow!

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olderfemaletraveler . 2016-06-25

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Dinner was nothing special but expensive and breakfast was the same very expensive very little choice. When I stay at a place like this I expect good service etc

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Rosswrx . 2015-11-19

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The continued the promise from several breakfasts at the hotel. Food food, very well presented, hot with a lot of variety.. Delicious mains and puddings.

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PhilipT411 . 2015-11-17

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Great restaurant for a quiet dinner. There are wonderful daily specials, particularly if you want a 3 course meal.

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Rina G . 2015-10-06

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Excelente comida, vino y servicio para 14 personas. De hecho comimos en una habitación privada porque el comedor estaba lleno, que es tiempo de Navidad, pero la comida era de la misma cocina. buena relación calidad-precio a £24,95 por dos platos y £29,95 por tres en el menú del día festivo.

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Rosie186390 . 2014-12-08

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4 años antes, nos casamos en este hotel y el restaurante nos proporcionó la comida para la ocasión, así que decidimos que volveríamos a celebrar nuestro aniversario.

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Alan_and_Linda . 2014-09-01

MORE AT TripAdvisor

Went to hotel for afternoon tea it was a disgrace 6 finger sandwiches. 4 hard scones thick not pretty crockery plus side tea was fine all in all the worst afternoon we have ever had. Avoid and by the way that was for 2 of us my son son got this for our Xmas present. Very upset

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johnwatson1 . 2014-08-19

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Over the past two weeks, we have had the privilege of dining at the very best that the UK has to offer, including Le Gavroche and dining at The Ritz in London. Last evening we dined at Restaurant Eighteen in Windsor, it is without doubt the most underestimated restaurant in the country, the Menu offered by chefs Andy and Ian, is beautifully thought out and balanced, the dishes are a delight in presentation at the table and the staff exceptional. The wine list whilst limited, offers excellent choices. The prices charged for all meals, whilst equal to the very best are ridiculously underpriced. We cannot wait to return again tonight, following Evensong at St George's Chapel. A special thanks also to the Breakfast staff including the Maitre D for looking after us.

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Kazacos11 . 2014-06-12

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Mein erneuter Aufenthalt im Mercure Windsor Hotel war wirklich super. Dieses Mal habe ich zwei Mal im Restaurant gegessen. Der Service war nicht nur überaus freundlich sondern auch kompetent. Das Essen schmeckte herrlich, reichlich und es wunderschön angerichtet. Preise sind eher hoch, aber jeden Pfennig wert.

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Sumdari . 2014-05-09

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Had a wonderful pre-theatre meal at this lovely restaurant. Best scallops I've ever had in a restaurant, delicious mains, and the dessert was to die for. Only shame was that we couldn't linger as we had to get to our play. Will definitely be back!

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ricshabarnett . 2013-05-30

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There was a large party booked into the restaurent on the same night but because they were over an hour late sitting down all the staff were ocopied with them rather than serving us. When we finally got the food it was cold

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tony f . 2013-05-15

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Started the evening having few drinks with friends at the bar then moved to our table. The food was lovely and well presented. The service wasn't great, had to look for a waitress and the food didn't arrive at the same time for everybody.

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tsdbym . 2013-04-05

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Within the Mercure hotel, here you are guaranteed good ingredients, very competent cooking, and a high standard of attention and service. All served in avery traditional English setting immediately opposite Windsor's historic and very beautiful castle.We enjoyed two excellent starters and main courses each with good french wines selected from the carefully balanced Mercure Group wine list.It was a memorable evening.

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Corvette1544 . 2012-11-20

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We had dinner at 18 on a quiet Sunday night. Windsor becomes a quaint town when the London day trippers go home. We were the only diners that night and enjoyed wonderful and friendly service and excellent food. They also had a really good wine list.

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Peggy1223 . 2012-11-12

MORE AT TripAdvisor

5 courses from the taster menu, outstanding service and delicious food! Lovely restuarant in a popular setting. Will definately make a return

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DonnaCG . 2012-09-16

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The menu here offers better than normal fare: I chose truffle ravioli, my companion had roast duck. This was after bass and melon starters. All dishes were delicious. We were seated at a window table overlooking the bustling main street that passes the castle. Very romantic.Service was attentive, but not rushed. Only slight glitch, not complaint, was that our waitress passed us off to a waiter because it seemed she had trouble understanding American English (not the first time our Yankee talk was difficult to interpret!). Would return.Kathy Noltze

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Noltze . 2012-09-10

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We used the restuarant, as we were staying ar the hotel and it was part of the deal. There are plenty of places to eat in Windsor, but the restuarant at the Mecure Windsor Castle Hotel will certainly not disappoint. The menu is varied and inventive and the service exceptional.

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Wiltshirewall . 2012-08-12

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The food at this place is first class, well presented and delicious. The service was a bit slow but the food made up for this lapse. Nice dining room overlooking the castle and a good selection of reasonably priced wine. We also stayed at the hotel which I can also thoroughly recommend.

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Jim H . 2012-08-11

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We ate here as part of a package with the Mercure Hotel and had the 5 course tasting menu. The food was beautifully presented and accompanied by some lovely wines chosen by the very helpful sommellier. I would say that I almost preferred the wine rather than the food though, some of the choices on the set menu may not cater to everyones tastes (e.g.foie gras, ham hock and rabbit terrine which was nice, but my first experience of eating rabbit, which I will not be repeating) but then I understand with a set menu the idea is not to choose! A lovely dining experience though.

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Lou_Lou84 . 2012-07-15

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We visited as part of a 30 person Group. Went into the restaurant at 1.00p.m.. Were given a bread roll after 10 mins, then waited nearly 30 mins for any other service. The service was incredibly slow.Vegetables rather more than al dente. Ladies cloakroom 2 .5 flights of stairs up..no lift!!Best thing about our visit was the company. Service terrible.

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leafyschroder . 2012-06-24

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We were welcomed by a very classy old fashioned waiter.Fresh baked scones: crispy and not too sweet. Large jug of tea.I couldn't decide if I want a nice juice and I chose a coke instead, but I got free amazing fresh grape juice- yuuum.A really great experience to have a cream tea here in Windsor. Better than other cream tea places I have visited so far in Windsor.

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LoveFoodWithMe . 2012-05-07

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We had the good fortune to eat at 18 Restaurant, located in the Mercure Windsor Castle Hotel, on a very quiet night. While the rain poured outside, we were warm and cosy, being treated like, well - not royalty, but something pretty darned close. The food was delicious and the wines were pefectly complimentary. Would love to revisit.

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DRoseberry . 2012-05-01

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Zeer hartleijke bediening, prima menukaart en heerlijk bereidde zalm en ribeye gehad.

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Ellen_1959_08 . 2012-04-24

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Paid £75 per head for Christmas lunch (four courses). The service was the worst I've experienced in many years. We received our first course of soup before we'd even been given the wine list. The soup was cold and we had to send it back. The white wine we chose was warm and we had to send that back as well. The second bottle was just as warm. The main course and desert were both very average (how can you mess up Christmas lunch!) and took ages to arrive. When paying so much we were expecting close to Michelin standards. What we got was worse than pub food. No one checked to see if we were happy until we came to pay our bill. I was so angry at the end I told the manager precisely what I thought. Avoid, avoid, avoid!

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Gus B . 2011-12-25

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Given that this bar is attached to a four-star hotel, you really would expect better service. We waited ages for anyone to come over to our table, and eventually I went to the bar to order. The cream tea we ordered came without tea! When I asked for some, the 'waitress' said "Oh, do you want the tea now?" I suggested that it might be a nice idea!When other people left, tables were left un-cleared for ages, whilst the three bar staff stayed and chatted to each other.After waiting an age for someone to come over again, I went to the bar to ask for the bill. I was told it would be brought over to my table 'immediately', but after a further ten minute wait I decided to go and pay it at the bar directly.This really is very poor for the sort of place it is.

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BD65 . 2011-12-19

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Great looking place but let down by their menu. Food was not as good as I thought it would be and service was not up to much either

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beardedbeermonster . 2011-10-13

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We was booked into the main hotel on a half board basis and so dinner was part of the deal.We had drinks in the bar in the afternoon which were politely served. In the evening we returned to a change of staff, although he was very obliging he talked to much and was quick to critisise head office and the availabilty stock variety!when arriving at the restaurant alarm beels should have rang as there was only one other table there. On being seated we sent back the cutlery as it was badly marked. my partner had the rabbit terrine which was very good, although bread had to asked for. i had the salmon fish cakes, which were lacking in flavour, the garnish was tired and limp and hollandaise almost mom existent.I had the fillet of beef, which cooked correctly, but the parmentier potatoes were rock hard, and the curly kale raw. My partner had the seabass, the portion was no bigger than the size of a credit card and came with no potatoes or vegetables. The waiter did go and get some chips but by the time these arrived the fish (less than two mouth fulls) was finished.The restaurant lacked any atmosphere, the waiter informed us that he had been in sort out the problems, this being the case he should never had accepted any of the dishes from the kitchen.We were told that we could have a free dessert in compensation but would have to pay for the meal as it part of the package.Windsor is a great place to visit with some very good restaurants, so please do not bother with this one.

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Social_Diner . 2011-09-08

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Hate to write a bad review but I was very dissapointed with 18. I really looked forward to eating in the 2 Rosette hotel restaurant which was #1 on TA. The menu prices are deceptive and overpriced for what you finally get. Advertising 3 course for £25, but then adding a supplement to every course (for example the beef fillet is £8.50 supplement for an unstated size of a steak) is too dodgy. The portion of chips that cost extra as well made me laugh outloud.The food was nothing special, just pretentious presentation with no ambiance around. Our bill came to £139 for 3 courses and a young Malbec. Shame because I thought it would be a real treat.

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Grubandwine . 2011-06-12

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After reading everything on here I couldn't believe no locals had raved about this restaurant. In fact I was hard pressed to find a local that had eaten there. But on a rainy Sunday when our plans to go to polo got scuppered, we tried a dozen pubs and all were fully booked. When we rang 18 Castle, they were not. In fact, we were the only people in the entire restaurant although Raj assured us this was because he had agreed to serve a special menu just for us. He was very helpful but did disappear occassionally. The starters were lovely. I had the grilled mackeral on beetroot and is was delish. The butternut squash and broad bean risotta had one very small piece of squash and the added surprise of peas (which I absolutely hate and had to pick) out. Wish the menu had warned me. The rib eye roast was good (according to my dining companions although more well done that we would have liked). After a 20 minute wait, we recieved our pudding. we had the sticky toffee pudding which was so over done we needed a knife to cut it. One person had the chocolate fondant which she loved.My daughter had ordered a cheese burger from the children's menu but we got charged £20 which we only realised when we got home. Fixed prix could be a good value but the quality of the food would need to improve tremendously.The decor is a bit tatty and with new restaurants moving in they will need to try a bit harder and step up.

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ladawncp . 2011-06-12

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My wife and I visited 18 after reading the great reviews on tripadvisor. I must say that all in all, this place did not seem to warrant the outstanding reviews it has been given. I ordered our starters (mackerel and crispy risotto) along with a glass of the MH Sauvignon Blanc. The risotto was fairly bland and the mackerel was nothing special. For mains, we both ordered fillet steaks medium well accompanied by a bottle of the Malbec and some sides. We received our steaks medium rare and had to send them back. The waitress did apologize saying the chef did not notice the orders were for med-well. Shockingly, we got the same steaks back after around 20 minutes with the same sides and garnish that had just been kept warm (dried out) and put back on a fresh plate. I did not expect this from a restaurant of this calibre. The sides were tiny portions and in my opinion, could easily have been replaced with freshly cooked ones. Other restaurants would have cooked everything fresh again, especially when it was their mistake to begin with. As we were the only people in the restaurant, i expected better.

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joeyh1 . 2011-06-08

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Food great, service friendly but slow, overall great evening though! Definitely will come back :)

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Superjezz . 2011-05-21

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Staying away for one night in Windsor, we struggled to decide where to have our evening meal but were very glad we discovered and chose this restaurant. Raj, the Restaurant Manager, made us (and clearly all the other customers) feel extremelely welcome and relaxed, ensuring the perfect dining experience. He was amusing, knowledgeable, polite and always there when needed but never interfering.Admittedly the restaurant wasn't heaving with people - perhaps because from the outside you worry it is just a hotel lobby/restaurant for guests - indeed we nearly walked past it. But if you are in Windsor, do pay a visit...

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ReviewMirror . 2011-05-03

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Me & My friend visit in restaurant recently, we had meals there, food was simply best. From our starter was full of flavour& eye catching, from main course we had chicken& sea bass,that was amazing,beautyfully present. we enjoy a lot. we found service outstanding. Their way of servicing was excellent. We wish you all the best for future. Thnaking you

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angelaayumi . 2011-04-20

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Went along to 18 due to the reviews on Trip Advisor. We weren't disappointed, the food was amazing. I had scallops to start, lamb for main and the cheese board for dessert. My partner had mackerel for starters, salmon for main and the pineapple cheesecake for dessert. All dishes were well presented and tasted wonderful. They had a set price too at £25 for 3 courses which is good.The only downside was the atmosphere, it didn't do the food and service any justice. We were one of three lots of people in the restaurant on a Saturday night. This place should be packed, especially as it's location is a stone's throw from Windsor Castle.

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beenie29 . 2011-04-04

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After seeing 18 jump the ranks in the Trip Advisor rankings we had to take a peak and see what all the fuss was about. The Mercure Castle Hotel is lavishly decorated and very welcoming. We decided to stop by the bar for a cheeky pre-dinner cocktail. We were greeted by Albert who was given the option to create something of his own choosing. A brief chat and a few giggles later Albert presented us with what can only be described as cocktail heaven. We took these to our table and drooled over the menu. Our jaws almost dropped when we saw that selection of 3 courses were only £25 per head. Service was equally devine, perfectly time between courses, every dish beautifully presented. I opted for the lamb cutlet and accompanied shank. Accompanied with fresh steamed baby vegetables.It's very rare to get good value in a high tourist spot such as Windsor. I recommend this place highly for anyone looking for a great dining experience. Well done to all the team at that made this a very memorable night.

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JohnPaul76 . 2011-03-14

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My husband and myself decided to try the valentine night special. We have lived in the area for over 40 yrs and have been fortunate to be able to try many different restaurants. We were so impressed from start to finish, the attention we recieved was great and every couple that came into the restaurant recieved the same treatment. Every thing was explained if required. The service was good but not intrusive and the food was to die for. Well presented hot and tasty. We are looking forward to returning soon. presented well never

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Denise O . 2011-02-23

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We booked at this restaurant as we had been given a gift voucher by our family. We expected an enjoyable evening out but did not have great expectations of the food. However we were proved completely wrong and had a fabulous three course gourmet meal, beautifully presented. When I asked the waitress to check if the food was gluten free I was even offered gluten free bread - without them knowing in advance. That really was impressive. The restaurant was fully booked that evening so plenty of atmosphere. The meal cost was £25 for three courses with supplements added for some of the dishes. Service was excellent. Hope they continue as we will defnitely be back

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Lynnette005 . 2011-02-22

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Dined at 18 in Windsor based on previous Trip-advisor reviews. Unfortunatly I found not only the food to be of poor quality, but the atmosphere left alot to be desired. A previous reviewer states that this restaurant is worthy of 2 Michelin stars. Unfortunatly, the previous reviewer has quoted the incorrect guide-book. It is a 2AA Rosette rated restaurant, and there is a vast difference between all fundemental factors in both guides that qualify a restaurant for a 2 Michelin or 2 AA Rosette award. As I found out yesterday....

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marenghi666 . 2011-02-16

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My wife and myself had dinner at restaurant 18 in the Windsor castle hotel on the Saturday before Valentines Day. We had a special Valentines Day menu and it was amazing, definitely a TDH menu that was worthy of a £40-£50 a head price tag as appose to the £29.50 a head charge. It's not hard to see why it's a restaurant with 2 Michelin stars. The food had a wonderful modern/contemporary twist to it and it was cooked to perfection. The service was wonderful, and in particular Maitre'D was very kind, friendly and attentive. I highly recommend restaurant 18

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Alexuk_11 . 2011-02-14

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The food here is absolutely fabulous and approximate £15-20 per head for a 2-3 course lunch We've had Sunday lunch here on several occasions as residents of Windsor and it has been quiet and easy to get a seat every time. We think it's Windsors best kept secret and can't understand why more people don't know about it! everyone seems to go to the newer hotels along the same road but the food here is far superior, we have tried them all! also very reasonably priced and fantastic value for money, thoroughly recommend it!

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lynzloo . 2011-01-25

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My partner and I dined here on 02/10/10 as we were staying nearby at the new Macdonald Windsor Hotel.On the evening of our visit the dining room was almost empty so the place was very quiet and lacking in atmosphere.The service was fast, very friendly and professional. The menu was interesting and the food looked beautiful and tasted wonderful.We were both very disappointed with the portion sizes though, my partners main course was gone in just a few mouthfuls... Due to this we declined dessert as we were afraid that too would be miniscules. Such a shame.The shot of samphire vichyssoise I had with my tuna carpaccio was out of this world! I wasn't disappointed by my fillet of hake on a crayfish rosti either....(although a little confused by the inedible tempura crab claw on top of the dish). I would love to eat here again but only if I could afford to order two of each dish!!

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Sezbird . 2010-10-26

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The decor is stunning along with the view. Great food and lovely staff. A must visit.

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emastratforduponavon . 2010-08-29

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18 Castle Restaurant was a pleasant surprise. We had no idea that the Mercure Hotel Windsor had such a great restaurant. Additionally, we have three children who also thoroughly enjoyed their meal. Beautifully presented, attentive staff, and genuinely good food.

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Gozzies . 2010-08-13

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I live locally in Windsor and have eaten at 18 on a few occasions and we've never been disappointed. We tend to go for special occasions as the restaurant has a more upmarket feel about it but to be honest, they do offer good value set menu's so it doesn't have to be saved for that special event. In a nutshell, the decor is classy, the food excellent, the waiting staff friendly, the wine list varied. Its the sort of place where you could really splash out or have a lovely good value set menu. To top it all off it's located right in the town centre opposite the Guild hall.Although the restaurant is formal in its setting, the staff are relaxed and you would be comfortable and welcomed whether you were wearing a cocktail dress or jeans.I would recommed the restaurant to anyone visiting Windsor looking for a romantic meal, for locals celebrating a special occasion and for entertaining clients.

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Mel21 . 2009-03-21

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