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The best restaurants serving Portuguese food in Scotland
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
232 Opinions in 1 websites
Was so upset and the manner of a particular staff member Adam, looked me and family up and down, snared at us, didn’t have a friendly approach towards us and had an attitude, I understand when staff can be under pressure in hospitality but this attitude ruined my night with my family, as a single mum with kids to support we wanted this one night to enjoy ourselves between Xmas and new year and if was so off putting and upsetting. Will not return due to this experience!
39 Opinions in 1 websites
Absolutely terrible, even by a chain restaurants standards. Came in at 3.15pm and had ordered my food by 3.20pm. My halloumi fries arrived within 5 minutes but nothing else. I thought they would just be coming. Then I presumed they’d maybe arrive once we’d finished the halloumi fries, but no. Sat waiting until 3.53pm when a table that had came in half an hour after us, got their food. I asked a man wearing a purple shirt where our food was as everyone that had came in afterwards had food and we only had halloumi fries. He went to the kitchen to see where the food was and within five minutes it was out. Cold and obviously rushed. No apology or good will gesture offered. Put the food down and disappeared. Won’t ever be back. Terrible customer service.