Nando's Falkirk in Falkirk

I hate to say it cos I love random but the falkirk 1 is pretty gross! Food is great but the place is pretty rundown and dirty

Great store, to be honest, but a little pricey The food tastes terrible and everything is delicious You also don't smell the smell of pork Because it's all chicken

Very good food, exactly for what you would expect for nandos, friendly staff that are always very welcoming. Great managers too!

Friendly staff. Became a nice weekly treat in here for us.

Overpriced, very average chicken. I had the roulette wings, they were okay but I couldn't tell which were which just random flavours some better than others but I don't know what the ones I really liked were. The staff are disengaged, not interested or attentive, the service was pretty slow although it was busy. I don't really get why people love nando's so much, it's a low bar and they don't have to try. They could be so much better.

Excellent service and friendly staff.

Standard Nando’s. Friendly server.

A problem with my app order could have soured my experience but the staff were quick to rectify the issue and offer a free drink. Top effort and much appreciated. Thanks.

Everything you expect for a Nandos, it does feel a bit grotty as you get to the back of the room but friendly staff, efficient service and overall good value for money.

Was very disappointed at the service. Nandos in Stirling is always on the ball with drinks etc. we waited 45 minutes after ordering to receive our drinks, which we would normally get straight away in Stirling. Other people who were sat in after us received their food and drinks before us. We were completely forgotten about. A lot of staff standing about when we were waiting for our glasses. Wont be back to this Nando's.

Been here a couple of times now and every member of staff has given good service when we've been in, nice to see staff coming across as actually genuine.

Visited on a Friday afternoon and got the same great service. Worth trying the new wrap they do stuffed with all the great flavours. And great to see broccoli and the salad available as 2 sides.

This place is consistent. The service and food are always top notch.

Typical Nandos. The staff were very nice and attentive. The food never changes. It's always cooked and presented properly.

Absolutely delicious food. Yummmmm.

First time at Nando's, can see why the younger crowd like it..but it's pretty much just bog standard chicken with a selection of peri peri sauces. The mash was nice but microwaved, Nothing special about the chips, a bit of seasoning sprinkled over but that's it. No issues with staff or anything, but doubt I'll be back as the found is pretty bland.

Love the food. Good quick service. We were thankful cause the family was very hungry 😋

I live in Stirling, I drive right past Nandos Stirling to go to the one in Falkirk. They are amazing! I'm from South Africa (where Nando's began) and I was very pleased to find Falkirk was authentic. (Stirling is a huge disappointment).. so we would rather travel for the real deal, lol

I had the Sunset Burger (Lemon-Herb), with Per Salted Chips and a grilled corn. It was very nice, and I highly recommend it! It is also very cheap as my meal cost only £33!

Never disappoints... Whether in South Africa(birthplace of the franchise), India, UK or Ireland, yummy every time. I remember when there first branch was below head office in Wynberg Sandton, South Africa.... Oh the good old days... Anyways! Finger licking gobsmackingly good, tasty and delicious. Always hits the spot and some more. Thanks, service is class, staff are amazing. Chicken cooked to Portuguese perfection. Um, did I mention I'm a real fan boy. Thanks Nando's

First sit in meal here. Used the QR code to order. Slick ordering and quick service. All went to plan. Food good and good to see lots of desserts from which to choose. Reasonable cost given we had starters, mains, desserts and drinks. No complaints. Thanks to the staff for the service. Special mention to Meisha, who like dll the staff was very busy, but still found the time to be cheerful and extra helpful eleven to point if holding door open and saying goodbye and thanks.

Very tasty and fresh food. Friendly, helpful and efficient staff. Will definitely recommend and visit again

The food was really nice. I had mushroom and halloumi. You order at the till and staff were kind. I just felt that the furniture was a bit uncomfortable.

Food was lovely and the staff were Very friendly

Great Nandos! Quick service and always tasty. Staff are friendly too.

Always dead, food is way over priced and rated.

My daughter, grandson and I visited on Saturday 7.05pm we were told 25 minutes wait even though the place wasn’t busy . I asked how long for take away as my grandson is 5 and not the most patient she said 15mins. 7.30pm I asked how much longer as people had their food and came in after us. Finally 7.45 an apology was made however it should not have taken that long and the error should have been picked up sooner. I approached the manager who apologised but he was more focused on a situation going on to the side of me asking me what’s happened there as we heard plates smash. Chaos & firefighter can only describe the service in this Nando’s we won’t be back

Amazing food, very lovely helpful staff. Highly recommend 👌

Food was delicious and amazing the Service from the young girl serving my table was amazing she was polite and smiley I can't remember her name but she was totally amazing and very professional and helpful.

What a lovely place. Staff are so friendly. Manager was absolutely amazing. I took my child here for his birthday and she couldn’t have been nicer chatting to my son. We would like to give her 10 stars. The food was delicious and the desert was to die for. Thanks so much. We will be back very soon.

Typical Nando’s, the service was excellent but it was quite cold inside the building hence the 3 stars for atmosphere

Friendly staff and very helpful

Brilliant non fussy restaurant for a tasty lunch! Staff really make the place, everyone friendly and attentive, well done guys! Very nice restaurant, comfortable but a bit pricey.

Food was just as any other nandos, service was fine, definitely not the best. Got sat underneath an unclean lamp shade table was sticking to my had

Absolutely fantastic service from the server, Sam. He was very attentive, friendly and fast and kept the tables clean. The food was good also.

Obviously being a larger person i was shown to a table which might have seated a stick insect, the staff were not interested in talking to me about the problem, sorry but 1 less customer here

Food was great and a nice atmosphere. Only thing I dont like about the place is the online ordering from the table! There are real humans in there, please let me speak to them to place my order. I know I can if I go up to the till but when will this nonsense stop! However, for balance, food did arrive promptly and the staff were great.

Staff are always attentive here. Had lunch so it was very quiet but staff were happy to engage in some banter.

Good food and friendly, helpful staff.

It was okay. Place was very busy so we ended up waiting for a while. Half my grilled wrap didn't have any chicken on it. Garlic bread was not great, tasted stale. We both agreed the chips were the best part. First time visiting a nandos in years and the prices have really jumped up, yet nothing about the food has changed.

Great service, friendly staff, and delicious food. Thanks for a nice meal!

Great food as always nice and spicy

Tried new loaded chips between my daughter and myself, sent them back as they were cold and so was the chicken in our wraps, the second lot of chips came back hot but the chicken in the wraps were still cold, we were then asked how the replacement wraps were and when we mentioned the chicken was still cold we were told that’s due to the cold filling and sauce, we won’t be back here as spent £24 on lunch and it was not the best certainly not good value 🥵

Very impressed with this restaurant, offering very wide range of food.

We decided on the whole chicken and 2 large sides .the food was nice and the staff were friendly. Better than most ! Bargain meal out for 2 for around £30 Staff were up to speed on what contained gluten ect too . Apologies no photos today

Very good food and really nice staff and the decor is very nice 10/10 will eat here again

I stopped eating chicken about 5 years ago and been to Nando's a few times trying the veggie options, which were not very exciting. I felt like I was avoiding the place which was sad because a lot of my friends really like it. I decided to give it another go a couple of weeks ago and tried the halloumi and mushroom pitta wrap. It was amazing, I couldn't stop thinking about it for days afterwards, I noticed they had significantly upped the ante on the veggie and vegan section so I feel like it's now an option for me to go there with friends again. My only quibble is that its quite expensive and they don't really do a lunch/takeaway menu so you always pay the same for the food whether you sit in or takeaway or if you go at lunch or dinner. The service at this particular Nando's was ok, some of the servers were really attentive and nice and other seemed to just be going through the motions. I did however quite like the ordering from my phone function which wasn't available the last time I'd been there.

It was great meals and friendly staff. Service was great tho

Very good service and food is amazing with many vege options.

We always enjoy this particular Nando’s but I have to say that todays customer service by jade was outstanding. So lovely and polite and we loved her uniform shirt too very cheerful.highly recommend

Good staff everything tasty and cooked well All served quick

Jade gave me excellent service with a smile

Every time we eat there, there is something with the service. This time we watched 2/3 of our food sitting for 15mins before the last 1/3 of the meal was done. So 2/3 was served cold, so sent back and it did get fixed quickly. Kinda wondering microwavable quick? At least the sides..

Cold.. 50% of customers sitting with a coat on

Lovely food served with attentive staff. Will return.

Went for dinner last night around 6pm we got there when entering it was colder in the place than outside asked if we asked if we wanted a high chair says no and told by the girl it was best idea as heater was broken ordered on the app the app shows a bottle of irn bru for £2.40 which we got a can overpriced food arrived partner had chicken butterfly broccoli and mash chicken was dry and bar marks where more carbon which tells me the grill wasn't cleaned during service mash was overcooked in the microwave so was burnt at the bottom and the broccoli was cold I had the boneless chicken thighs peri chips and broccoli only hot item on my plate was the chips as I was waiting I Seen a few unsanitary things one being wrong tongs used on the grill a gentleman wiping his nose with his hands (no tissues or cloths used) at the pass then taking food to a table without washing his hands I chose just to eat and leave as partner has bad anxiety and didn't want her having a panic attack

Poor service and food not the best.

Great customer service from the Manager

De ent enough for a nandos is the same most places chain resteraunt.

Took my mother here as she had never had a Nando's. Phoned prior to going to try and book a table as she has some mobility issues. Told that they don't reserve table but they would sort us out. When we visited I'm sure it was Kelly who attended to us, sorted us out with a great table and was very attentive. The food was great, mother love it. Thank you.

Friendly staff, clean and great food

The was good fresh and tasty.. The order was a bit disjointed but eventually made it to the table.. The staff very friendly...

Good, just what you would expect from a Nando's. The servers were very polite and friendly.

My wife and I have been here a few times. The food is always great. Easy to use their App to place the order and pay for the food. Pity the bottomless softdrink is a little limited to various types of coke. No tango, sprite or fants. If that was still on offer this would get 5 stars. Food is really good. Worth a visit.

The wings are nice but over priced.

Chicken was mad, bit pink but I'm feeling tippity top so its good, irn but didn't come with order so I had to ask. I had 2 wings from the roulette and both were light, I love spice me, so I'm dropping it to 4.

was skeptical after having to wait for a table but nandos falkirk does not disappoint! the mash was hard but the rice was fantastic. it was a bit chilly inside but you have to take what you get for chicken at these prices in modern day britain

First visit to this nandos and did not disappoint,table service good ,food arrived very quick,quality of food great ,good atmosphere, busy place-would highly recommend .well done .

On my way to work thought id go in for a takeaway 20.55 , shuts at 21.30 , told off the manager gill wasnt allowed a takeaway , even tho they shut in 35 minutes, actual joke of a place just remembered why i left working there .

Great service from friendly staff. Food was tasty and spicy.

Not that great but i only had a take away so can't complain

Tiny little portion and defo not worth the money I will not be going back

Very delicious, welcoming staff, the restaurant is well decorated and organized,clean, and fast service. Suitable for every pocket.

Great service and food once again!

Terrible service, go to McDonald's instead.

Nandos is Nandos, the place is calm and well decorated. Nice to set in

Arrived in Scotland late and we needed food. Receptionist ordered our taxi and advised us where to go. We found a Nandos. View the menu outside & liked what we saw. Entered, shown to a table and chose from a menu. Food arrived with wine. Delish. I personally had not been to a Nandos before. We chatted. Time passed quickly. Dessert. Still had wine to finish. Not allowed to take away with us. Rules. Toilet facilities were excellent. Soon we were the only ones in the restaurant but we were reassured that they still had a lot of work to do before we needed to leave. We ordered a taxi to pick us up from Nandos and finished our meal. We shared the bill. Taxi arrived. Thanked the Nandos staff. Left. Taxi back to Hotel. £5 each way. Bed. Sleep. Had been a long day from Lancashire to Scotland.

The chicken is amazing how well cooked it is !!

Great nandos . Good service, great staff

Disappointing really, firstly want livers only to be told they weren't defrosted! Then we ordered and waited a very very long time for our meal to be served.

The wings and the liver, yummmm!!!

Not really sure why I'm even bothering leaving a review, as they only respond from a scan through other reviews, if it's a good review! Takeaway last night, ordered via nandos website delivered by deliveroo Received ALMOST everything, pitta etc but forgot the hummus and drizzle Called to inform to be told sadly we can't have a driver deliver this even after admitting their mistake. Find it very strange they can organise a driver when you pay, but when payment already received, it can't be done

My Son and I popped in here for dinner. Not had Nandos for 2 years. Wish we hadn't bothered! Asked for table for 2,was given 1 menu! Had to ask for another menu. Very quiet and not particularly clean looking. My Son ordered us chicken breasts with mash and coleslaw with bbq dip and a chicken wrap with chips and garlic bread. Decided after payment we wanted pitta triangles with garlic mayo dip and add an extra portion of garlic bread to order. Waited ages. Eventually our chicken order came out but waitress took it to another table where she showed it and spoke to them then realised it our order. Concerned as those people were talking over our meals. Not very hygienic! Waited and waited on pitta triangles with garlic mayo and extra garlic bread. I had to eventually go ask where it was. After trying to get someone's attention they finally answered me and brought it out. Also stated no bbq dip. Why not tell us that when ordered and paid. Garlic bread was hard and greasy. Chicken was ok but skin very chewy,not crispy. Mash had hard bits. Also wasn't piping hot either. Service was absolutely shocking. Nandos has gone downhill big time. Paid nearly £40 for this meal and was awful. Never even came and asked how food was or I would have told them. Actually felt sick after it. We ended up just leaving. DONT GO BACK TO NANDOS, ITS UNCLEAN,SHOCKING SERVICE, POOR FOOD,OVERPRICED AND THEY DONT CARE!!!

Food and service was good . Will certainly go back again .

My Son and I popped in here for dinner. Not had Nandos for 2 years. Wish we hadn't bothered! Asked for table for 2,was given 1 menu! Had to ask for another menu. Very quiet and not particularly clean looking. My Son ordered us chicken breasts with mash and coleslaw with bbq dip and a chicken wrap with chips and garlic bread. Decided after payment we wanted pitta triangles with garlic mayo dip and add an extra portion of garlic bread to order. Waited ages. Eventually our chicken order came out but waitress took it to another table where she showed it and spoke to them then realised it our order. Concerned as those people were talking over our meals. Not very hygienic! Waited and waited on pitta triangles with garlic mayo and extra garlic bread. I had to eventually go ask where it was. After trying to get someone's attention they finally answered me and brought it out. Also stated no bbq dip. Why not tell us that when ordered and paid. Garlic bread was hard and greasy. Chicken was ok but skin very chewy,not crispy. Mash had hard bits. Also wasn't piping hot either. Service was absolutely shocking. Nandos has gone downhill big time. Paid nearly £40 for this meal and was awful. Never even came and asked how food was or I would have told them. Actually felt sick after it. We ended up just leaving. DONT GO BACK TO NANDOS, ITS UNCLEAN,SHOCKING SERVICE, POOR FOOD,OVERPRICED AND THEY DONT CARE!!!

Short wait to get in but it was pretty good, no complaints, easy to order and tasty enough

Been a while since we have eaten at Nando's but still very good. Plump chicken well cooked with just the right level of heat.

Went here for dinner with my son, reasonably quiet when we went in. We were shown to a table and told order via the app. I then approached the till to order due to the app not allowing me to checkout. Placed order and five minutes later our starters arrived. Then it started to go downhill, we waited ages for our starter plates to be cleared, despite multiple staff wandering around the restaurant and lots of tables left uncleared. After asking for our empty plates to be taken away our mains arrived and were OK. We again waited over 20 minutes for them to take the main plates away and had to ask 3 separate people for my sons dessert. We ended up taking this away as we were fed up waiting! If the restaurant had been busy then we would have understood but staff were walking about having a chat etc and looked completely uninterested. Will stick to the Livingston branch in future.

Nice lunch, exactly what you would expect from Nandos

That’s the thing with Nandos, it does as it says on the tin. Chicken, chicken and more chicken! Lovely stuff 😊

Good food great service never disappointed, always had a good night out here or had delivered to my home would definitely recommend

Excellent meal good size portions

Extremely noisy but the food was delicious

Myself and my friend went to Nandos's Falkirk for dinner on 3/4/22 and had a very unpleasant experience right from the start. When entering the restaurant we were refused entry due to having no masks (which we understand) as we had just simply forgotten to bring them. After purchasing masks from a nearby shop and returning to the restaurant we were seated to then see that around 5 or 6 staff members who were in the kitchen we're wearing their masks below their chin for the entirety of our visit. Additional to this, we watched multiple large groups enter the restaurant without masks and had been given seats. We are fully understanding of the mask requirements however if you're asking one person to wear a mask then surely you must ask all customers entering the building to also do so as well as your own staff who are cooking our food. Not only are the staff handling my food, but we were asked to find masks for a 2 second journey from the door to our table where we were able to take them off anyway and received table service the entire time so what was the purpose of refusing us for the sake of having a mask on for seconds? Lastly, when ordering our food we both ordered separate however placed our orders at the same time. I received my meal whilst my friend waited an additional 15 minutes to receive her food. So what was planned to be a meal together ended up with us eating at complete separate times. I have worked in fast food restaurants who deliver table service and from experience we were always advised to prepare all the food for one table at the same time so that this would not happen. We are very disappointed with our experience today, I have never received service like this from any nandos restaurant before and I will not be returning to the Falkirk restaurant.

Myself and my friend went to Nandos’s Falkirk for dinner on 3/4/22 and had a very unpleasant experience right from the start. When entering the restaurant we were refused entry due to having no masks (which we understand) as we had just simply forgotten to bring them. After purchasing masks from a nearby shop and returning to the restaurant we were seated to then see that around 5 or 6 staff members who were in the kitchen we’re wearing their masks below their chin for the entirety of our visit. Additional to this, we watched multiple large groups enter the restaurant without masks and had been given seats. We are fully understanding of the mask requirements however if you’re asking one person to wear a mask then surely you must ask all customers entering the building to also do so as well as your own staff who are cooking our food. Not only are the staff handling my food, but we were asked to find masks for a 2 second journey from the door to our table where we were able to take them off anyway and received table service the entire time so what was the purpose of refusing us for the sake of having a mask on for seconds? Lastly, when ordering our food we both ordered separate however placed our orders at the same time. I received my meal whilst my friend waited an additional 15 minutes to receive her food. So what was planned to be a meal together ended up with us eating at complete separate times. I have worked in fast food restaurants who deliver table service and from experience we were always advised to prepare all the food for one table at the same time so that this would not happen. We are very disappointed with our experience today and will not be back to Falkirk Nandos.

Got turned away at 8:50pm saying they were closing despite the fact they close at 10pm

Great wee place for a bite to eat staff where friendly

Ordered lunch from Nando’s , to be delivered by deliveroo , order never arrived. After a traumatic morning we decided on a treat for lunch, 2 sad 70 year olds waiting for food which never arrived. No effort was made to find us as they have our mobile phone number if instructions to find us were needed. (Amazon never have a problem) Obviously we phoned, then passed onto deliveroo, no sympathy, no lunch. We were offered a refund but we feel we should have compensation as well. Sadly we were forced to open a tin of something, no treat today!

We didn't get an opportunity to eat. We waited for over an hour outside to be told that someone else with the same name had got seated.

Dispute resolved. Sticking to my side of the bargain by removing my long winded spurious complaint however safe to say that I'll be thinking twice about using the local branch of Nandos next time I'm being lazy & ordering takeaway, thanks 👋