Nando's in South Lanarkshire

Absolutely terrible, even by a chain restaurants standards. Came in at 3.15pm and had ordered my food by 3.20pm. My halloumi fries arrived within 5 minutes but nothing else. I thought they would just be coming. Then I presumed they’d maybe arrive once we’d finished the halloumi fries, but no. Sat waiting until 3.53pm when a table that had came in half an hour after us, got their food. I asked a man wearing a purple shirt where our food was as everyone that had came in afterwards had food and we only had halloumi fries. He went to the kitchen to see where the food was and within five minutes it was out. Cold and obviously rushed. No apology or good will gesture offered. Put the food down and disappeared. Won’t ever be back. Terrible customer service.

Staff were very professional and explained things clearly. Would certainly go back. Food was so fresh and really was an over all nice experience on a Friday night.

Great service from host Michael, friendly manner and attentive from the moment we walked in the restaurant

Lovely meal with great service. Staff member, possibly manager (wish I’d got her name) couldn’t have done more for us. She went over and above service expected. We look forward to our next visit. Thank you.

Nandos have a good range of Vegan options and the ability to order directly from my iPhone is very convenient. The food was very good and the service excellent.

My friends and myself visited this venue for a meal to celebrate an early birthday due to myself not being able to attend their birthday party from working. due to allergies we had ‘Sal G’ take our order and we felt a bit rushed during the order process, with one of us being neurodivergent, we struggled to process and go at the pace of the order being taken - just take a breather dude. my friend received a rock solid chip, which left her feeling quite sick after trying to chew. i asked for piri piri chips and received just normal - unfortunately i was starving, so i ate what i was given after waiting a total hour + on getting a table and then meal. friends chicken was cremated. probably wouldn’t attend another nando’s after this - overrated

There’s been a long gap since I last ate at at Nando’s, probably 10 years pr so and my first time eating at Nando’s in Scotland. I ordered the double chicken breast burger and I have to say it was disappointing. The size of the chicken breasts were akin to the ones they sell in supermarkets called ‘chicken mini fillets’ , you’d be lucky if it filled a child the size of the portion and at £10.25 just for the burger I expected more and I must say used to get more 10 years ago. My other half had the half chicken, no change there, still as good as ever!

great food. great service. nicely fitted out restaurant. has a lovely vibe to it and its perfect for the whole family.

First visit tonight with my 11 year old. Really enjoyed it, food was lovely. The staff are extremely nice. Definitely will be back ☺️

Need a bachelor degree in quantum computing to begin to understand how to place an order via their app only service. Placing the order took longer than it did for them to cook the food so that was a relief.

Arrived for lunch with my partner. Very friendly greeter shown to table where he explained the ordering process using the QR code on the table. Despite following the instructions to the letter had problems placing the order. Called a member of staff over he was extremely helpful placed our order for us quickly and he could not have been nicer. Enjoyed lunch and will definitely be back

Have been here a few times now and it’s always cold inside puts you off going back ..probably because next to ice rink but they need to do something as we were all cold not just myself

Never having been here had no idea what to expect. Waiter carefully explained how to order. Mostly chicken and additional sides at extortionate prices - nearly £5 for a large side of chips/mash/etc. My very pricey steak came with a roll that took ages to cut through, a smear of relish, one slice of tomato and nothing else. I think the waiter could see my shock at this pricey dish that took up only half of the plate. You order and pay first! My hot chocolate was luke warm although it's drinkas much cola as you want. You can certainly get a much better meal for half the price at a MacDonalds.

We visited Nando’s EK Friday night perfect way to enjoy family food before a visit to the cinema - our kids love it here and we have always enjoyed our food too. The service was Gr8 staff polite and attentive, we enjoyed our food very tasty and my daughter loves the frozen yoghurt. In particular we would like to thank staff on duty Friday night for your honesty and fantastic customer service we misplaced our bank card during our visit and it was returned swiftly after we left our contact number with staff - THANK YOU 😀 we will return again.

my Gran kids love to come here/ I dont really know why but they seem happy after a meal. The only thing is that the staff are all very young

What can i say. Peri Peri chicken and chips done OK. Service is only bring food to your table so can't rate that. Self service was excellent, highly recommend it! Perfect for a quick eat after the cinema

I really enjoy food at this restaurant. Food good, plenty of it and prices not too bad. Location also good with parking available.

Had the Peri Peri chicken. It was delicious. My daughter had chicken wraps. Price of a bottle of Pilsner at around £4.50 not good.

Nice sunday dinner with friends. Food is amazing, menu is great! The place is really chilly so dress warmly. Service is great but the system is little bit weird. Good experience, delicious food!

Went to Nando’s as we dine a lot in there as we love it. Disappointed with food and service.in East Kilbride..its the first time in East Kilbride branch and the last. Waited a few minutes on somebody seating us then had to wait another few mins on someone taking our order as nobody at till. When food arrived chips only lukewarm and chicken very dry.

Just what you'd expect from a Nando'sIf you've never been before it's basically tons of chicken meals with various sidesYou can choose the level of spiciness of the chicken from plain to extra hot and it's a good place to go with friends that isn't too expensiveThe desserts are pretty expensive and theres not much choice so never get oneThe mashed potato with the salad dressing is a good combo

Could not believe what it cost and really would have been better going to McDonalds. Small portion of what tasted like bachelor's golden veg rice one chicken breast not even butterflied properly and dry. Sauce watery. Don't why it is so popular and staff not interested

Was ok we both thought let’s try the hype even though it’s been open for years & it’s still I think trendy to say you eat in Nando’s well it’s just ok..... a restaurant with restaurant prices but mostly self-service .... not for us ! Food nothing special better chips & more when you get em in a happy box.

Been to many Nando's and I can safely say the East Kilbride Nando's wasn't up there, the staff were not very welcoming or smiley. I ordered sweet potato mash with my meal and was told there was none left- even although it was 12pm in the day, so I ordered the chips instead. When my order came the chips were not as crispy as they usually are and the chicken was very dry and not as juicy as normal, although the garlic bread was lovely, would definetly go to another Nando's elsewhere next time!

Love the occasional Nandos and had the chance to go to the fairly new East Kilbride restaurant. The place was nicely laid out and immaculately clean. The host saw to us straight away and Kirsty the manager showed us to our seats and also took our order at the till. Kirsty was very friendly and attentive, even bringing our food over. She made us feel very welcome and valued - as did all the other staff who we interacted with. The food was the usual great standard and we had a great afternoon. I can honestly say this was the best service I have had anywhere for a long time and the manager Kirsty is an asset to the company. I would definitely recommend this branch.

went for meal at Nando’s East Kilbride Hub , which we had done many times previously , asked for usual dish and was told by waitress that couldn’t get what we wanted, manager came over and explained what we wanted and that it was what we usually order and was told that they weren’t doing that anymore , my wife explained that other Nando’s done it , and was told ‘ you’ll not but getting it in here anymore ‘ At that point we left . Now when you’re restaurant isn’t the busiest you really want to retain your regulars not drive them off . We won’t be back . Lose the attitude son !!!

Had lunch there today. Hadn't been before so we were not sure how things worked. We were seated by our server Declan a friendly helpful chap. Our order was taken at the till and glasses given for the bottomless juice. We didn't have to wait too long for our food to arrive and it was delicious. Would have liked a wee bit help with cutlery and sauces but managed. All in all a tasty lunch.

Friendly and helpful staff that always aim to make sure your happy with your visit. As with everywhere sometimes a hit or miss. Sometimes with your chicken, the chicken thighs are dry or burnt but when I tell them they quickly change it and apologise! I always find this Nando's clean and tidy!

Had herd so many reports about Nando's to be underwhelmed by meals chicken and a sauce popped on top no great deal qexpcted a chicken dish with sauce cooked through and tasty not what we got

After doing some Xmas shopping, popped in here with my girls.

This was my 1st visit here Really enjoyed it Helpful and friendly staff You can either have ur chicken hot,medium,plain Nice and clean place

2 for 2. Two Nando's in 3 days. Both look well kept, clean and were kept so by attentive staff. Food excellent in this venue also. Worth getting a Nando's loyalty card for all of them AND for East Kilbride if you get a free Dining Club Card from Customer services you get a further discount Monday to Thursday.

Took the wife and kids to Nandos as wanted to treat ourselves to a nice meal before we went to the cinema. Parking was easy and when we arrived at the restaurant, the girl was friendly and gave us a nice smile.

As someone who "doesn't do spicy" I was nervous about going here, but it was my daughters choice.

I have visited a couple of times and both times haven't really been able to fit into the space provided. If you are 6ft or over make sure they give you a seat with plenty of space!

Persuaded to try a Nando's due to all the positive reports I always hear about it but for me it was disappointing. I was advised to get the butterfly chicken but on arrival we were informed that the expected delivery hadn't arrived so they had no butterfly chicken available. I ordered some sort of wrap and it was the same standard as you would get in any sandwich/deli in my opinion. Gave it a try but I may be the last for me ......

Can you beat a "cheeky Nando's"? Not sure but definitely good value for money! Quick service and always very good food! A great addition to the EK shopping centre! Never too busy to get a table either. Have been time and time again!

Visited on a Saturday night with my wife and daughter. The restaurant wasn't full so we were surprised to wait 45 mins for our food. I think this may have been due to the volume of takeaways that were being ordered as I've never had this length of wait any in any other Nando's.

Great choice ...you don't need to have all the spicy stuff I had a brilliant salad....while the rest had their meal as spicy as they liked

We were eager to try out Nando's within the new Hub area of East Kilbride's town centre. It's competing with a few other national names to attract the shoppers in for a bite to eat.