Fratelli in South Lanarkshire

I have never experienced such lovely customer service in my life as i did from the management of this restaurant today. I'm overwhelmed. There was a slight mix up and when i advised the staff they went above and beyond to not only rectify the issue but showed such empathy and kindness. The food is fantastic however in addition to this after speaking to such a lovely gentleman i would love to recommend the staff. This man was an absolutely amazing good soul. Not just the food. The food was amazing but the actual customer service was top class. I will be ordering in future from this restuarant and thank you for resolving such a small mix up. Amanda Mc x

Delicious pasta, pizza, and vegan chicken meals. Great vegan options and very generous portions. Looking forward to my next delivery!

Waited 1 hour 45 mins for delivery pizza. Arrived cold and soggy chips... Ridiculous. Sent message to restaurant who told me someone would phone following day. I waited for a call noone phoned. I had to msg again the following day and was told the manager would call. I received an apology from manager and offered 50% off next order.... I would have expected a refund however they refused and their attitude was stinking. They clearly think its acceptable to send out cold/soggy food to customers. I will never be back. Gave them a chance to rectify and they never took it. Dont waste your money everyone. There are many better places to go for Italian warm food with good customer service.

If you like beef stroganoff then don't order from here..worst dish i've ever tried to eat..please take it off the menu

I’ve never eaten in the restaurant but I will certainly do so in the near future having been impressed more than once with their takeaway/home delivery service (via Uber Eats/Just Eat). First of all, it’s nice to get a proper meal cooked and delivered instead of your standard Turkish/Indian/Chinese options etc. Secondly, the delivery is absolutely rapid - Fratellis don’t mess about! Lastly & most importantly, the food has been sooo good. The Pollo Funghi I’ve ordered a couple times. It comes in a big square foil tray - 3 big bits of chicken breast in a lovely, creamy sauce with plenty of sliced mushrooms, a handful of chunky chips, a couple of boiled potatoes and some spinach and broccoli. It’s really delightful and the portion size is very generous. The chicken pakora is very nice too. Different but lovely. About 8 bits of chicken. Not a fan of the cold tomato based salsa style dip that accompanied it though. The Risotto Gamberoni (King Prawns) was also excellent. Arrived in a long narrow tray but very filling and tasty and again very generous with the amount of prawns in the dish. Loved it! My wife has ordered a few pasta dishes which she has also thoroughly enjoyed so overall a great find and looking forward to ordering again/popping in for some proper good grub. Great Job!

This is the second time I have ordered from Fratelli's and I have to say it is very good. The food is very good quality. I will order from them again happy with the quality.

We just had our first delivery from Fratelli and it won't be our last!! Hands down the BEST takeaway we've ever had. Food was so tasty, fresh and pipping hot, and the delivery driver was so friendly as well. Can't wait for the restaurant to reopen

Nice friendly staff, nice atmosphere, quick service, good food. No complaints. Will definitely be back

Update from my previous review, , This place has totally gone downhill ,overcooked pasta , dry chicken (was lime eating old string ) ,ordered a penne 4 cheese ,got mush with a split sauce , all topped off with burnt garlic bread . Had eaten here many times and had a few functions . Never again save your money folks and go to a place with big golden arches .

Used to be a lovely wee (actually pretty big) place to go for a meal but in recent times it has sorely gone downhill, used to be a regular but now we find ourselves going further away for the service we used to get right on our doorstep.

Booked here for a birthday meal for 14 of us and also booked the hall upstairs for a surprise 40th. The food was lovely on the night and the staff were brilliant at helping with the surprise and keeping us updated on what was happening upstairs while we were down having our meal. Staff were brilliant and friendly all night. A few annoying things that were brought up by everyone was the bar upstairs doesnt accept cards, only cash so some people were limited for buying drinks. Also, people who were buying the same round each time were getting given different prices each time. I bought my first round at £9, the next one, same drinks were £7.30 and then went up to £11 at one point, made no sense and everyone at the party had noticed and was questioning it. However cannot fault the staff or food at this place. Will defo be back for a meal and will consider the function hire next time we have an event coming up. Was really happy with how we were treated as customers

Do not recommend this restaurant to anyone. Standard of food was low - greasy, cold steak and less than average side dishes. Not even worth dropping in for a casual meal with pals. Send your money elsewhere would be my advice

I have eaten here twice in 3 years and both been a disaster. It will be my last..... First time was ok the food was nothing special but when I asked for my bill their hand held machine declined my card several times. They got a waiter to run me to an ATM where my card worked fine so I could withdraw money......Completely embarrassing and unacceptable. Last night I went for dinner with my Daughter and her Fiance. Nice friendly welcome and fast and efficiently seated. Lady that served us seamed to have trouble with the touch pad ordering system while taking our order. Again the food was bang average.... steaks were not very nice or cooked well (asked for mediam rare but was not even close and very fatty ) . Chef has an obssession with unessassery garnishing your plate with salad, fried onions,mushrooms, tomatoes ect The gereral standard of food was ok but not value for money and porrly descibed....... For example " Mozzerla fritters blah blah blah".... sounds nice right?..... You get 5 Mozzarala STICKS from Farmfoods with loads of random salad. Again when it was time to pay and the bill came it was wrong and I was over charged £ 76.40. Questioned the bill and it took 20 minutes of our time for them to sort it out with just a " Sorry " have a happy new year!!! Not a somewhere I would go back to.......Twice wrong and food is not great

Had a lovely dinner for two. Calimari starters and then King prawn and steak and ale pie. Great service and food.Window seat and was lovely and cosy. Well definitely be back.

We went as friends for a lunch. Food ok. Service very good but waiter was a bit OTT. We as a group of friends found the waiter a bit offensive. Perhaps just us, he could have been trying to hard.

First visit since new management... is there a cash flow problem, the restaurant was freezing and only had one small fan heater. Starters..... King prawn.... not fresh.... could have got better in Iceland! The steak was very good however, and my friend enjoyed her pizza. I am not return, or at least not till summer as it was so cold. Broken toilet seat in one of the cubicles. The name of the restaurant should have been changed as no comparison to previous menu or standards. Feel sorry for previous owner.

First time back since new owners. Lovely evening - Good menu, tasty food, great service (& banter!), prices reasonable. What more can you ask for?! Thank you.

Thank you marta your a wee star and our wonderfully funny waiter you made us laugh so much. To the chef your food and presentation was outstanding thank you so much for making my birthday

1st time being here since change of ownership. Although there was no complaints about the taste of the food, or the service given by the staff,I would not recommend this restaurant, nor will I come back to it. Going on previous menu b4 take over, the menu is rubbish. I ordered the same as I always have done for many years, and have thoroughly enjoyed., there is no comparison to what I used to get, to what I was just served!! . I used to get potatoes and veg with my chicken dorado, now, it’s only chips!! No side of veg? . Poorly presented. Looks so much like chicken nuggets and chips. ..., not good. Not much choice, especially deserts. Sadly... I think this just might be our last visit to Fratellis. On saying that, I have to say, the serving staff are amazing, especially Sara, and Marta. We have got on really well with these ladies over the years, and cannot praise them highly enough.

What can I say absolutely amazing Staff where brilliant Food was amazing Give this a go guys Thanks to Graham and staff Keep up the good work

Excellent venue for my son and new daughter-in-laws wedding reception. Food was delicious, staff great and plenty of space for our guests to sit and dance. Would recommend it to anyone who is looking for a venue that provides a space where you can get together, mingle easily without stressing. Bar reasonable and DJ (sourced via venue) had good tunes.Very accommodating for special diets, and getting access to decorate.

Very much enjoyed our meal. Delicious pasta & sea bass. Great service as always. Staff are friendly and helpful. The staff always make you feel very welcome. Excellent value for money, too. A great mid week treat.

Staff were friendly, attractive, approachable and incredibly sociable. I will tell all friends to book a reserve here for a reception. service was slow

Been to restaurant a few times after new ownership and it was just simply rubbish on all occasions. Front of house ok but food and kitchen has destroyed any reputation. Tonight ordered take away for delivery. First attempt order was wrong and second attempt food was %&£@ and cold. We were loyal customers to previous owner, but obviously new owner and kitchen don’thave a clue what they are doing. Sad to say that we will not be ordering from them again or sitting at one of their tables.

Booked the function hall for my wedding and opted for a buffet. Made particular arrangements with the owner beforehand and was assured it was all in hand. On the day, food was put out late, items we had agreed would be included were missing, ran out of pizza and pasta even though I was ten people short of the numbers I had booked; no serving utensils on the buffet; guests had to remove their own dirty dishes from the tables; guests had to move tables themselves for dancing at night. Gents toilets were blocked from the start of the event and by the end of the evening only one cubicle in the ladies was operational. When I asked the manager to get this fixed his answer was "What do you want me to do? Call the owner and get him in to fix it himself?" He then told me he didn’t manage the function hall, the owner did! When I raised all this with the owner afterwards he was dismissive and tried to say I had shouted at the manager and upset him. I will NEVER use this venue again and I would NEVER advise anyone to book a special event here. That being said, the staff on the night were brilliant and worked their socks off and the food we did get was very good. Pity everything else let it down!!!!!! And although the owner denies this was the case, a door labelled “fire escape” was blocked with rubbish as the photo shows. My complaints have been treated with no respect whatsoever

When we arrived it was busy but this did not reflect on the service. Were made to feel welcome. Our food served promptly.

I honestly couldn’t fault the food at all, however I waited one and a half hours on a Thursday night to get my dinner. I called after an hour and 15 minutes and was told it was on its way. About 10 minutes later the driver called me and was so rude. He said he couldn’t fine me. I explained I live in a new build and gave directions. That wasn’t good enough for him and he said there was no instructions. I explained I called the restaurant as I was concerned this could have been the case. He said they never told him. I apologised and explained how to find me. He said that isn’t the postcode I have. He read my postcode to me, it was correct. I explained that if you haven’t updated your sat nav it won’t pick it up. Wasn’t good enough for him. He ended the call saying he’d be there soon.

My family have frequented Fratelli’s on many occasions over the years - including Christmas Day. We have always enjoyed the food, atmosphere and a very dependable service and value for money. Unfortunately on this occasion we did not endure such a positive dining experience. Since changing management we found out that the opening times had changed and we booked our table for 3 o’clock - the opening time. Firstly I will mention the positives:

We have dined at Fratellis on a number of occasions and enjoyed the experience, so I was a little dismayed to read the recent negative comments. Looking for somewhere to dine on Sunday, we were a little put off by the comments but decided to give It another try. I am so glad we did. Three of us dined, each of us having a main course only accompanied by a focaccia garlic bread. My husband has had the Pollo Milanese on previous occasions and other than the breaded chicken being a little more oily than usual on this occasion, enjoyed his meal. The other two meals were delicious. The service was spot on and we had no complaints from this aspect. The food is reasonably priced also. It was a shame however that the restaurant was so quiet at 3pm. Hopefully the new management make a real go of things. It would be a shame to lose a local restaurant like Fratellis.

We have eaten here several times before and this meal was just as good as the others. Very reasonably priced, with authentic Italian wine, it was a super evening. In particular I would mention Sarah, who greeted us warmly when we were seated and - as always - went the extra mile to ensure we had a superb evening. We live in York, and go with friends when we visit Scotland so we can't wait to go back.

We have dined here for a number of years and always enjoyed the evening,the food being a massive part of it. Last night,the starters and mains did not resemble the previous occasions in any way. We questioned this and were told it was a change of chef. Both chicken starters and mains were nothing short of chicken dippers and salad and chicken dippers and chips,absolutely woeful,it was a combo of school dinners and a trip to McDonalds,the staff were very pleasant as usual but I am afraid this place will not survive serving up nonsense like this,totally unacceptable and a million miles away from Italian cuisine as advertised. Very disappointing but for us its arrivederci and ciao.

I ordered takeaway food 2 pasta dishes and 2 pizzas. Firstly they said it would be ready in 20 mins went down in 20 mins waited another 30 after that I think they waited until my son went to pick it up before they cooked it. Pizzas were fine the pastas were not so good I hardly touched mine and my husband ate his but said it was just ok . That nigh my son and my husband were violently sick and I was violently sick next morning. I tried calling to speak to someone was told manager would call back. Still waiting and that was a week ago. ! I definitely won’t be Back very disappointed.

Cancelled after waiting an hour and 45 mins. Food has been good every time we’ve eaten here but service has been as equally bad. New owners and new website ordering, thought we’d give it another chance but won’t make that mistake again stay clear.

The meal was lovely, staff very attentive and the highlight of the evening was the free managers special dessert that turned out to be excellent

Went tonight wife got fish risotto very bland no taste after fish was done left most of it also son didn't eat all of his dinner have to be better than that to bring us back again

Eat in here frequently and takeaways too always good service new menu is really good also do tenants now .look forward too next visit

Booked through 5pm so got a glass of wine included in the lunch deal.

Didn't realise the place had new management but happily it was still great and the menu was broader. Nice to see two familiar faces among the new staff. Shame the sea food soup had gone from the menu it was a favourite of ours but staff were great and service was good. we've been going for over 10 years and it is still good so well definitely go back.

After being recommended to me by friends who visited last month. I found the place a shambles. The person who I believe is a new owner/manager was rude to the point of being hostile. Never have I seen such unprofessionalisn towards guests.

Romantic date with "him indoors", well, ok, it was lunch, but it was still a date and it wasn't in our kitchen!!!! Hey, a girl's got to make the best of what's on offer, and when he said "I see that Fratelli's have had a change of management, do you fancy trying it for lunch?", ofcourse I said "Yes!".

We booked this venue for a 30th birthday and agreed a price with the boss then on the night of the party the agreed price was changed by the owner. We wouldn’t have booked somewhere like this for the price they charged. Staff were rude except the bar man.

Lovely food, family friendly. The only thing was the waitress got my order wrong - the first time bringing a glass of rosé wine instead of white, but when I brought it to their attention they brought me a larger glass of the correct wine so I wasn’t complaining! I was given the wrong main course but it was lovely so I didn’t mind. The antipasti board I had as a starter was delicious and the pasta main courses cooked perfectly. Kids fish and chips was delicious. Reasonably priced, friendly service, would recommend.

Had my birthday meal with family every dish was beautiful and staff especially Marta were so welcoming would definitely recommend wel b back

We were a party of four warmly welcomed by Sarah and given good window seats. They have a very good, comprehensive menu and Sarah and her colleague were most attentive. Now for the food - well, where do I start? I love seafood and chose a mixed fish dish. The portion was enormous!! Succulent chunks of salmon, mussels and squid all done in a light, crispy batter, accompanied by a generous portion of french fries and salad. Having already chosen a king prawn starter, I was too full to manage pudding. We chose the house white wine and it was a perfect accompaniment. The service was first class - with some great banter from Sarah. It was a wonderful evening and we will all return again soon.

I had lunch at this restaurant twice in one week as I was meeting up with friends and it is such great value. On the first visit it was really good - the food was perfect and the portions were great and the staff were efficient. On the second visit however the staff were friendly but not very knowledgeable about gluten free dishes and I was then served a pasta dish with very sparse and broken bits of pasta - I think they had run out but weren’t honest enough to tell me. I’d have happily chosen another dish if they had. I’m reluctant to go back due to the inconsistency of service and food which is a shame.

Have been here in the past (years ago) and it was always nice, so I suggested to my partner we should go for dinner. Probably a mistake to be honest. I got mussels to start and although they were tasty the consistency of them was a bit strange (mushy). Then got pasta which tasted OK too. But went home that night and was very sick, so believe I might have had food poisoning (Possibly from the mussels). The service was very slow and we kept having to ask for things (drinks, dessert menu, coffees) as no one would approach us. The staff were friendly. That’s really the only good thing I can say about this visit. I won’t be returning to fratellis after this experience, which is a shame as it was somewhere I enjoyed going in the past.

Had a great meal served by a lovely waitress called Sara , she was so helpful helping us choose a variety of tasty dishes which were delicious , starters where chicken wings , focaccia bread , Garlic bread mushrooms bruschetta followed by a variety of pasta dishes , chicken dorado , chicken burger washed down with a bottle of white wine ,great night with close friends. Service was excellent and we all shall be back .

Visited Easter Sunday with wife and my wee son! The food as always was excellent and we were very ably waited on by Charlene who was very polite and friendly.

Best Italian food in Glasgow by a mile!! Love the new menu, friendly staff, food is delicious. Plenty of vegan options too. You have to try the vegan pizza it’s truly amazing

First time I've been here and have to say it was great, Charlene who I believe was the manager served us. Very pleasant and professional with great knowledge recommended the specials, one of which I had. Food was nice, tasty and well presented. Well done Charlene keep up the good work.

First visit to this restaurant, really friendly, staff very helpful. Food portion very good won't go home hungry.

First time being to fratellis, there was no drinks or cocktails menu which I found odd. had the mozzarella friti for starters. 2 tiny bits of mozzarella, shocking. I also had the pasta which was very watery luckily the pizza tasted good. The side of chips tasted as if the oil on the chips hadn’t been changed in about 50 years. The bill came and was paid and the staff assumed I didn’t want my change from the bill and didn’t bring my change for nearly 20 minutes, had to ask for my change back.

This is without doubt the worst experience I’ve ever had here Firstly I’m sure my drink was watered down. The manager/ owner was rude and approaching aggressive but that’s perhaps a cultural thing not the norm in frattellis. The food wasn’t entirely bad but ruined by the quality of service I will not be back and would recommend avoiding it as cambyslang has other more pleasant places to visit

We had a lovely meal & the staff were excellent. Charleen & Marta served us & were very friendly. Great restaurant. We will definitely come back soon.

Aye here many times. Had a lovely meal tonight with my partner.

Food is good although they dont have stuff that's on the delivery menu quite often. We used to order a family size pasta tub but now they stopped doing them we dont order very often now

The restaurant is fine, the food is okay and the prices reasonable. The food is probably no better than what you can cook at home but it is cheap. The service is terrible however, I didn't even get a drink until I had almost finished my main dish, despite constantly asking and reminding them. It's okay but I probably wouldn't return.

got a gift of groupon voucher and visited for the first time. We were given the a la carte menu and picked bruschetta and minestrone soupa all seemed well until our mains arrived . I had picked meatballs . which were very bland and stodgy my wife had chicken in pepper sauce which was thick and glutinous . and later made her feel sick .We have eaten Italian food for many years and this was not a great example This was a shame because the place and the staff are nice.

We have eaten here several times now. The staff are always very friendly and nothing is too much effort. The food is good and reasonably priced. I would recommend the mixed grill and the chicken wings for starters. However if you do not like pepper please tell the staff when ordering. However the last time we went in January there was a temporary menu on . Possibly they had troule with getting a chef, but they were still very friendly and the food was good.

Went for Sunday lunch with six family members, we were only one of two tables when we arrived. The waitress took our drinks order but 25mins later our drinks hadn’t arrived. When they finally did we received gin and tonics without any gin! An hour after arriving we placed it food orders which were served fairly promptly but portions were small. The main courses arrived and all were very poor.

What can I say fratelli has new owners will miss Vincent he was so friendly with his customers. and genuine nice guy. Went last night with family new menu and meal was nice did enjoy one of the waitress was taking our order and was telling us Vincent not owner anymore new boss called her over and we heard him giving her a telling off it made us uncomfortable a bit as the staff were always so friendly and had a bit of banter with you and this is staff that's been there for 15+years have been frequenting this place a long time will give it another try see how it goes.

Visited with friends Friday 8 Feb. Our table was booked for 6.30 and we were seated quickly. Restaurant was very busy. We were greeted by waitress who was very nice and took our drinks order and told us about the new menu. She came back after a while and took our food order and advised us they were very busy so we expected a bit of a wait for our food.... but when it came to 7.45 we spoke to another waitress and she went to check up on our starters. They quickly came back with our order but 2 out of 4 starters were wrong. The waitress appologised and offered us a free bottle of wine.

Absolutely terrible. Waited 20min to be seated after phoning and asking to book to be told - No just come along!!!

My family and I eat here regularly. We went on 20th Jan 2019 to celebrate my birthday. The menu is limited BUT every dish we had from the menu was hot and very tasty! My husband had a spicy crispy chicken burger, I had pollo millinese and the kids had steak strips with peppers and mushrooms. Every dish was superb.

Former regular customer with Groupon voucher which is a deal I have taken advantage of many times. New management had very limited menu and the food was not up to scratch at all. Bland cold tasteless. Staff are the same lovely friendly people. Chefs appear to have changed . Cannot recommend this place in any way

I have visited this restaurant on dozens of occasions and always had a enjoyable dining experience with no issues whatsoever. However on the last occasion last week we hadn’t realised it was under new management and the meal was extremely disappointing from the temporary menu to the tasteless food of which we complained and left a full plate of food and was still charged . The only constalation was the staff are still as friendly as ever .

Excellent service and excellent food all staff very friendly and are always on hand to look after every request Definitely be back

Been here on and off for years now. Never was my go to place for a meal. Was never bad, just didn't stand out. Came tonight (Sat) for s pre theatre as it's been taken over and holy moly, we were really impressed. Service was brilliant (don't get me wrong, still a little rough around the edges as everyone is bedding in. One of the senior staff kept encouraging the young waitress and telling her, relax, enjoy, your doing great) I really liked that. But the Star, my word, the food was brilliant. Claire had mussels to start, followed by Cajun Chicken Pasta (could have fed 2) Outstanding. I had Mozzarella sticks and beef strips n rice, which was fantastic. Washed down with lovely Pinot Grigio. All in all, really enjoyed it. Staff were lovely and we will gladly come back.

Will not be returning to Fratellis. Been took over by new management. They have the old menus out on the floor, I pick our food for take away, go to order blanked by two members of staff at the front desk!! Young girl answers the phone still no acknowledgement that I will be with you in a couple minutes anything.

I was part of the group of 14 with my family. The food was excellent, piping hot and all had clean plates except from one starter that was refunded. Value for money was excellent as we were under £30 for the three of us. I will visit here again and found the waiting staff helpful and courteous.

Dinner was fine. Service terrible, completely different now it has been taken over. Since then I've found out all kitchen staff were sacked on Christmas day hence why could not open on boxing day - lack of staff certainly not electrical fault. Seen the new temporary menu all favourites cut and replaced with basic dishes at increased prices. I will not set foot in the place and would recommend to avoid at all costs. New owners attitude stinks after confrontation at reception on Christmas day. Refusing to speak to me regarding complaints I wanted to make.

We were a family group ranging from 2yrs to 84 years, we booked for 5.30pm so allowing us to finish early and not have the 4 little ones out too late.

We were so looking forward to going here on our first xmas together food was absolutely fantastic but service very bad staff friendly enough but not enough of them. Almost gave up on getting desert. Shame. spoilt it.

Our family group of 10 had booked for a meal on Boxing Day. But then we got a phone call that Fratelli's had an electrical problem and had to close today. Bit disappointing but appreciate their phoning us to explain. Very glad that Di Maggio's, East Kilbride could provide an alternative. Will certainly go back to Fratelli's in future as we have had several good visits there before. No harm done!

Worst dinner ever scallops freezing sent back came back cold main of beef not nice no veg dessert shop bought not nice will not be back spoilt Xmas

We visited having purchased a Groupon voucher. Our starters were nice but then we had lamb shank. This was not what we expected, as the lamb shank was served in a vegetable stew. However both our shanks were cold in the middle. They took them back & brought us both another which were both cooked this time. A man who we presumed was the manager apologised & offered us another drink. I was brought another coke which was extremely weak & my husband was promised another glass of wine which never arrived.

Everyone had a fantastic night at Fratellies for Adams 18th Birthday Party. The place was buzzing and fantastic atmosphere. The Staff were friendly and the DJ played a good selection to suit everyone. Would recommend for a great night out.

What can I say Vincent you have the best staff I've ever had the privelage to be served by each and everyone of you made my day and as usual your chef and his kitchen delivered tasty food for all. Thank you.. Special mention to John your the host with the most and always make me laugh

Went there as a part of Groupon deal. Wasn't disappointed. The portions were quite big and the food was amazing. Staff is very friendly. Will definitely come back when in the area :) thanks for the amazing evening :)

Love love love this place. Have been a load of times over the years but l do use their home delivery service more. My kids love the spaghetti Bol and cheese garlic bread and l always get the lasagne which is out of this world. Last week ordered the macaroni bites as a started which went down a treat so much so the kids ate half of mine. I am a macaroni cheese girl at heart and always buy when trying new places, to which l am usually disappointed but not at Fratellies their four cheese penne pasta is the best l have tasted . If you are eating in or taking away you won’t be disappointed. Top service 10/10 Amazing food 10/10.

We enjoyed great food last night in Fratelli! The lasagne was great and John said his tagliatelle “Frutti di Mare” was the best meal he’s had in a long time! Fratelli restaurant never disappoints and it’s all thanks to their great food and lovely staff! Thanks again to Vincent and the hard working staff who make sure we are well looked after!

Long story short complained about the service and the answer I got was did you book a table which my answer was no well we were busy and that’s why service was slow so don’t expect a good service if you didn’t book.

What can I say, Food service everything from the minute we walked in the door tonight was excellent. We have been a few times now and will definitely continue to return, keep up the good work folks

Great place means a lot to our family, we had our wedding here less two weeks ago and it was the best day from start to finish the DJ was amazing any song we wanted got put on right away and the dance floor was never empty, food was amazing as always and the way Vincent and the team decorated everything for us was just the icing on the cake. Thanks you all again for giving us a magical day to remember xx

Restaurant is lovely inside used to love their penne polo with wedges staff are very helpful and polite would highly recommend

Food was ok not very big portion size but next day 3 out 7 of us were ill not a great sign cheap deals half price menu during the week not sure id go back tho as first experience wasnt great

Went on a weekday and there were only 2 tables sitting. Still had to wait 5 minutes for anyone to notice us though. Drink order taken but got our starter before we even had our drinks, they'd forgotten all about them! My other half ordered a beer but the barrell hadn't been changed so had to wait even longer. Thinking maybe no one was attending to the bar at all? Heard a Scottish member of staff swearing at full volume & other staff saying shhh. Not what I want to hear when I'm having a meal especially with a child in tow. Food was ok but nothing great, kids pizza looked undercooked, thick base and rubbish cheese on top. Main of chicken with bacon and cheese with a white sauce was very greasy, no sauce, looked and tasted like a cheap takeaway with melted cheddar type cheese on top. Mushroom pasta was a bit bland. We had takeaway from here before and it was lovely but wouldn't go back after this, there's so many better Italian restaurants out there.

Good food at an affordable price. Good select of wine. Staff very friendly and helpful. A good place for a wee get together. Enjoy your visit.

Fathers day. Service was a little slow to start with but friendly maybe a bit overfamiliar. It was not very busy. Lots of young waiting staff.

We were a party of 4 adults celebrating a Ruby Wedding Anniversary. The service was very attentive and the food absolutely brilliant. We had ordered via Groupon which made the value even better! Jack, our waiter recommended the salted caramel cookie with ice cream and butterscotch sauce - divine! I would recommend this lovely restaurant to anyone who likes good, authentic, Italian food.

We booked the function suite for our wedding reception on Friday 13th April. The room was beautiful and tables were covered in white tablecloths with lovely candelabras. The bar staff were great and kept everyone happy.

My mother was 91 and keen to go out for a birthday meal so 9 of the family went to the closest good quality restaurant ... Fratelli. It was good to be with family like this, my mother enjoyed it, and the food and service...

Had the best night at the weekend celebrating a 30th wedding anniversary (vow renewal) Buffett was amazing, company was great. Only fault was your function suite (female) bar staff..having worked in hospitality management myself for over a decade I was shocked that the 1st bottle...

Had lunch here yesterday 20.3.18 and was extremely disappointed. Starters were o k and when I asked for a small portion of mains I was told in quite a rude manner that I had to take "plate size" which has never happened anywhere before. My...

We had a lovely meal in fratellies tonight... bruschetta starter was Really good, then had pollo al Pepe Nero I couldn’t recommend this dish enough was absolutely delightful, looking forward to going back to order this again, we also had pasta with veal tagliatelle Della...

Been a few times now to Fratellis. Always a nice meal. Good choice menu with the usual Italian food on offer. We had a Groupon deal for 2 courses inc small glass of wine for 2 people, good value for £26. My wife and I...

Mushroom Brushetta and delicious coffee, never dissapointed. Staff are helpful and welcoming. Can't wait to go back.

My fiancé John and I had a lovely Valentine meal last night! The four course meal was delicious! Fratelli restaurant never disappoints and I’ve had many a great night there! Vincent and his staff are always very welcoming and friendly! Thanks again for a lovely evening! Think we were last out the door-ha! ha!

This was one of the best, if not the best Italian meals I’ve had in a long time - you can just tell from the taste that this is real quality and authentic Italian food

Thank You Jolene, we had a lovely meal, Superb King Prawn Starter, followed by a Tagliatelle dish, very well cooked meal, we did have a bit of a wait for our food but it was well worth it.