Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 620 in 841 in South Lanarkshire
Opinions
After positive feedback online and from a few friends, we thought we would try fat burgers as a takeaway treat. So after looking forward to this, imagine our dismay when taking a bite into our delicious looking burger to find that it was still pink on the inside. I'm not even talking edible pink! It was raw. This can make someone seriously ill! Will not use again it has put me off returning!
victoriafT4090QF . 2022-08-07
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Don’t bother. Ordered a burger for £6.50 no cheese no sauce no flavour. Ordered wings for 8.50 they came white with chip shop hot sauce on top. Shocking waste of money.
M2425JJdeed . 2021-11-28
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Ordered through Uber eats. Absolutely bang on food, the brisket was amazing, burnt ends spot on. We ordered so much food we couldn’t move and we can’t wait to sample the rest of the menu. Well done!!
Explore38861595347 . 2021-10-19
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Loveley food well worth the money a great place to work also everything is cooked fresh n delivered carefully n efficiently
elliejn2013 . 2021-09-05
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Do not bother wasting your money. We ordered to collect which was an hour wait then when we got there had to wait another 45 minutes to just keep being told ‘it was being cooked.’ When we finally got the food my friend found a cut up piece of straw in his food which was an instant put off. Food was stone cold, chips were hard and dry like they were stale and not been freshly cooked. The cosmic burger was dripping of grease it’s all you could taste. The burnt ends was pure fat and weren’t edible. The chicken tenders were so dry and again tasted like they had been cooked hours ago. Did not get our money’s worth at all then when we rang to complain the customer service was poor. When I finally got hold of a manager over email even though I was promised a phone call, I was made out to be a liar and actually called a dishonest freeloader. Will not be ordering from there again.
H441EZalexandraw . 2021-08-17
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Ordered via Uber eats. The pit meats are lathered in BBQ sauce so you can't taste the meat unfortunately as they were very tender. Had the pork burnt end, belly and ribs. All generous portions of meat but would have preferred them dry but don't have the option on the online menu. Had nachos but didn't arrive with sour cream which was a shame. Halloumi burger for £10 is not worth it at all, it's tiny with one piece of fried halloumi and some onion however the wife says it tastes good. I think I'll try going in to eat to give a fairer review.
Scaryjon . 2021-08-11
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The food was absolutely wonderful, from preparation to presentation, very pleasing. Service was awesome and staff was just wonderful. Will be back definitely!
Andy1234987 . 2021-07-21
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Terrible service food is definitely over priced for what it is and we ordered food at 6:30 and received it at 9pm and when we got it we had to heat it up in the microwave so what was the point Definitely this place is a NO NO
B1529VItonym . 2021-05-28
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Placed an order at 4:30 for delivery at 6 -6:30 at 7:15 no delivery. Called restaurant the staff member was very very rude the manager refused to come to the phone and I was hung up on, called back and was immediately hung up on again, called back again and the phone was off the hook it was then off the hook for over an hour while we tried to find out if we would actually receive our order. As we couldn’t get any answer we ordered from elsewhere so I am currently over £50 out of pocket. Have lodged a complaint with Uber eats even though they do not deliver for the restaurant they use there own staff. Restaurants should not be able to take orders through the Uber app if they do not deliver via Uber.
DBBinman . 2021-05-28
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The food is great but the delivery is just not worth it. Second time it has taken way too long 2.5hours. Absolutely ridiculous and the manager just offered 20% off. Not worth it. Shame
neilsT1292IF . 2021-04-24
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Absolutely ridiculous!!! Apparently the food was supposed to be here at 10:30 and it’s now 11:15 and it’s still not here. Rang twice to be told the driver had already left, well we know that’s a lie as the place is a 5 minute drive from my house. Sort your business out. Rude staff and even worse waiting times. Before ordering from this place check the reviews on just eat and Uber eats because these reviews are clearly biased and fake!! So so so disappointed, will never order again. I would’ve gave this 0 but that wasn’t an option.
amays49x . 2021-03-30
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With great veggie options, real Tango Ice Blast rekindling childhood memories and the 'best burger I've ever had', this was not just a takeaway, it was an experience. Everything was cooked to perfection and the slaw and onion rings were amazing. Even the packaging is something to write about. The driver also asked us to check the order while they waited to avoid any disappointment. I'm so glad we chose to try a new name. We will definitely be ordering again.
solikekate . 2021-03-23
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We had some of the burgers and the dusted fries and they were incredible! Super fast delivery, great overall experience! Can’t wait to order from there again! 😊
Scott3164 . 2021-02-14
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The food is just sublime, full of flavour and great portion sizes. The staff are super polite and have great communication. A firm favourite in Wolverhampton!
C-wes1108 . 2021-02-11
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Due to it being the third national lockdown and self-isolating we ordered two desserts and two Tango ice blasts with Uber Eats, seeing as we could not go to the shop. I ordered it via Uber eats at 6:31pm and it arrived at 9pm. I made two calls to the restaurant to chase up the order and I was politely told they were short on drivers and she had cooked it fresh and was waiting for it to be picked up. They use their own drivers rather than Uber eats so you can’t track where your delivery is en route when ordering on the app.Delivery driver was nice and polite following social distancing but tango ice blasts were not like the ones you get in the cinema just finely crushed ice with a bit of flavour- not worth £3. The desserts tasted nice but the waffle and the crepe were cold on arrival, as they were cooked and ready before the driver had even collected them.
sonogrande . 2021-01-31
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We ordered a take out I had burger and fries with coleslaw my meal was delicious fries the best and a good portion the burger was lush my husband had bisket was very tender very pleased with our meal will try milk shakes next time...
dawnroxette . 2021-01-17
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Ate at Fat Daddies tonight with friends and was not disappointed. They were clearly very busy with delivery orders but they were more than accommodating to us as we sat in! Very apologetic for the delay and offering surplus food to apologise. Food was lovely,...
clairetranter . 2020-09-01
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This was our first visit to Fat Daddies Smokeshack, and it certainly will not be our last! This was a date night without the children. We visited during the Government’s eat out to help out scheme. We made Dinner reservations for Tuesday 25th August 2020...
M_MBakers . 2020-08-26
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Had a phone call today at 1.00pm, from the manger to say that the table i booked for two people at 7.15pm last Tuesday 7 days ago. cannot go ahead as they a fully booked.. could offer me 8.30pm, which is not acceptable at all....
Lisa V . 2020-08-25
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We had the great value tray with 3 meats, 2 bites, 2 sides and 2 dips. The brisket, pork belly and texas link were all delicious! The fries (homemade, sweet and hunters) were all great, we also had the Mac and cheese balls, safe to...
Hannah J . 2020-08-22
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First time I have eaten here, really good food just what you expect it to be! Good service and a family feel! Nice strong menu with plenty of options.9/10 for me Will definitely return Elliot
elliotv868 . 2020-08-17
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My mate at work told me about this place and that it had to do its grand opening during lockdown so glad they did as they deliver to your door. I cannot wait until this place is open to sit in and eat a meal...
Q2029DWwilliamg . 2020-06-28
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Best smoke house I’ve tried, The food was amazing we’ve been twice we had the meat trays then we had the cosmic burgers! I was also was given a free cheesecake on social media tasted amazing! fast and reliable and very friendly customer service
Lisajade33 . 2020-06-28
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336 Opinions
I have never experienced such lovely customer service in my life as i did from the management of this restaurant today. I'm overwhelmed. There was a slight mix up and when i advised the staff they went above and beyond to not only rectify the issue but showed such empathy and kindness. The food is fantastic however in addition to this after speaking to such a lovely gentleman i would love to recommend the staff. This man was an absolutely amazing good soul. Not just the food. The food was amazing but the actual customer service was top class. I will be ordering in future from this restuarant and thank you for resolving such a small mix up. Amanda Mc x
34 Opinions
This place no longer serves food which is a let down. It was empty as a result other than 2, 30something's still drunk shouting sectarian bile whilst being pandered to by the barmaid who was either on her phone of outside smoking! This used to be a great pub but seems it's just a place for yobs getting out their face now!
24 Opinions
Waited for 5 mins no one around and walked out very poor. Not good from a customers point of view. Make sure you have a lot of time