The best restaurants serving Portuguese food in West Midlands

The service at Nando’s Star City is a disgrace. The girl taking orders was aggressive from the second we approached — zero manners, zero respect. Acting like she was doing us a favour by even speaking. Raised an issue about the Blue Light Card and she got even worse, full attitude for no reason at all. Asked for the manager thinking it would be handled properly — but he was even more pathetic. No apology, no control, no customer service skills whatsoever. Just stood there looking clueless, like he wasn’t trained to do anything beyond breathing. If you want to be treated like a problem instead of a paying customer, this is the place for you. Nando’s should be ashamed this branch even carries their name. Absolute embarrassment.

Worst service ever the manager got are order wrong and was argumentative with my misses. Will not come here again and the food wasn't great ether

Nadia merry hill was lovely the food came out on time it wasn’t to long as the restaurant was quite busy but fab atmosphere lovely staff and music really clean RECOMMEND

Excellent customer service. Enjoyed the food very much. The door was just too heavy for us old ladies. Corporate should change that.

I mean i can not comment about the food as i never arrived at the destination... the address is wrong on google the shop is actually located on washwood heath road but don’t look out for the shop name as the shop doesn’t even have a sign stating it.

Staff go through the motions (although no one checked our meal was ok) but no more. Chicken a bit dry and the chips tasted stale. Garlic bread good though. Very quiet.