Delivery
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Outdoor
The best restaurants serving Pizza pasta food in London
790 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1714 Opinions in 4 websites
louis was a great waiter very good chat and nice would definitely come again .
517 Opinions in 2 websites
Walked in at 4.20pm this afternoon with my wife and children to a near empty restaurant, apart from 2 customers tucked away down the back, and we didn't even receive a hello just a 'do you have a reservation?' To which we replied 'No' as it was 4.20pm on a Tuesday afternoon and we thought that we would treat the boys to an impromptu Pizza Express. The waiter proceeded to check with a member of staff, maybe a Manager, who was eating. Returned to us and lead us to the only table in the entire restaurant that was not properly set, so we couldn't even scan the QR code to do any ordering and also next to the only other table in the restaurant. At this point my wife & I sat there and we were both actually gobsmacked at the atrocious level or service. We both looked at each other and said 'let's go?' as neither wanted to spend our money at this Pizza express. At this point the waiter came to our table and asked if we would like to order, no engagement whatsoever, just looking at his handheld ordering device. And the response to us saying we were leaving was 'ok' that was it! I would not call myself a regular at this Pizza Express but my family and I have dined here for the last 3 years on Christmas eve when my brother is back from the USA and we have created some cherished memories that are now tarnished. As fellow hospitality employee with over 20 years experience and the General Manager of a pub I can honestly say this is some of the worst service I have ever experienced. The lack of interest in wanting to give the correct Pizza express experience: inviting, warm, engaging, prompt service, hot food and good value was utterly devoid. You have clearly just spent a lot of money on a lovely refurb of the restaurant but if you entrusting the running of this outlet to the staff we encountered today then you will not succeed. The one word that comes to mind from this whole experience as to how my wife and I have been left feeling is 'inconvenience' , we were an inconvenience to your staff. Our trade is not in a strong enough position for an outlet to have people walk out because we were an inconvenience to them.
3407 Opinions in 2 websites
0/10 - ordered from them on Deliveroo - it took over 2hrs to arrive - called them twice to get an update and they said it’s 10mins away on both occasions before hanging up (unreal!) and 1hr after my second call, it arrives cold and the delivery driver had the audacity to ask me to come down and collect it. They have their own delivery service so you can’t track them on the Deliveroo app plus the pizza was average. Avoid and go elsewhere!
1198 Opinions in 3 websites
The best pizza i have ever had …i have tried many pizza places but this is definitely the best i have had till date…the pizza was perfectly saucy and perfectly cooked ..the cheese was golden and the chrust was crispy …looking forward to order more…thankyou❤️