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3,45

Based on 489 opinions finded in 4 websites

1.9Ambience1.9Cuisine1.9Price1.9Service
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Nº 1188 in 1517 in Southwark

Nº 21 of 28 Pizza & Pasta in Southwark

CUSTOMERS TALK ABOUT DISHES WITH..pizzaburntgarlicchicken

comment_iconOpinions

I’m completely appalled with the service and food I have received from Red Planet Pizza. The pizza came 3/4 cooked and the toppings was still cold. I fear I’m going to get sick from the state of the food and this isn’t how a food establishment should be managed! I will NOT be coming back. DO BETTER!!

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Adz . 2024-05-18

MORE AT Google

A classic takeaway pizza, great value for money. Will be back

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Peter . 2024-04-13

MORE AT Google

didn't attempt to deliver my food, when I called the shop they told me they had thrown it in the bin because the driver couldn't find me, after the person on the phone shouting at me for 20 minutes telling me it's not his problem the driver has gone home now, even though the app says its been delivered.

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Anthony . 2024-03-31

MORE AT Just Eat

I waited nearly 2 hours for a delivery and upon eating the pizza it was warm to cold and the garlic bread cold and soggy. I won't be ordering from them again!

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Nathan . 2024-03-02

MORE AT Just Eat

Used to be a regular customer but it seems they either have new management or have just gone downhill. Ordered a fake deal as they didn't send some items that was claimed in the deal, i.e a 1.5L drink which I even had to pay extra for for it to be pepsi. They sent me thin crust pizza instead of deep pan. Pizza also didnt taste as good as before. I will never order from here again.

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Chad Digbixk . 2024-01-07

MORE AT Google

Poor service, got the stuff crust with salami inside, when pizza arrived no salami in the stuff crust. Spoke to Sean at the shop who said they didn’t have any, they didn’t tell me even though I paid extra for it. Said I would get £5 refund and that never materialised. Be carful what you order as they probably won’t have it and still charge you for it.

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Peter . 2023-11-20

MORE AT Just Eat

Missing item, call restaurant they said they will deliver the missing item. Delivered 40 mins later which is unacceptable as by that time rest of food was cold. Plus one of the pizza was really burnt and I don’t mean just the edges. Restaurant need to start taking responsibility to make sure all items are delivered.

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Lucia . 2023-10-14

MORE AT Just Eat

The pizza was little cold by the time it arrived

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Ruby . 2023-10-07

MORE AT Just Eat

I ordered a margarita and a vegetarian with chicken wings an hour and 20 minutes later the delivery came without the margarita. I rang back and they apologised and said they would send one out. An hour and a half later the rude women was telling me it my my fault and I should have ordered two pizzas if I had wanted two pizzas . I did order two pizzas . Absolutely disgraceful customer service she kept shouting over me . Needless to say we never got the margarita. I will never be using Red planet again and I will be telling friends and family about the disgusting attitude of the rudest women I have ever had the misfortune to speak to

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Samantha B . 2023-10-05

MORE AT TripAdvisor

Tried, Pizza, Chicken Wings and Garlic Bread few times. Great taste, and the staff is very friendly, good job guys!

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Aqil Anwar . 2023-09-30

MORE AT Google

This pizza is one of the best in town. Not only do they consistently deliver orders on time, but they also offer a delightful variety of pizza flavors that cater to all tastes. Their excellent wings are a must-try addition to any order. It's a perfect place to satisfy your pizza cravings

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Malek A Anwar . 2023-09-29

MORE AT Google

I love their food. It is good especially in the central London, you can't find in this price range.

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Aspire Technoverse . 2023-09-29

MORE AT Google

Excellent Food and taste. One of the best choice in this area

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Amin Anwar . 2023-09-29

MORE AT Google

Nice food. But was a little cold to be honest

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bambos . 2023-08-27

MORE AT Just Eat

The Lewisham way Red Planet Pizza is clean and the staff are friendly. The quality of the pizzas are not consistently great. Unfortunately if the guys leave the woman to make the pizza, I'll give it a miss. When the guys make it, my pizza's are always pipping hot and the cheese is still bubbling by the time I walk home with it. The pizza is also super tasty. When the lady as friendly as she made it, it looked like she had left it on the shelf for too long before she puts any topping on it. The cheese had set & was gamey. It wasnt that tasty either. The pizza was warm when she handed it to me. It's such a shame as this lady's pizza making skills spoil it for the delicious pizzas that the guys make

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Alex . 2023-08-20

MORE AT TripAdvisor

Very good taste, fresh and friendly staff

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Faisal Khan . 2023-07-25

MORE AT Google

Best Pizza in south london. Highly recommend. Staff even added complimentary garlic bread.

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Sohaib Wasim . 2023-07-24

MORE AT Google

Fast Delivery, Halal, Hygeinic & great taste.

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Owais Musani . 2023-07-24

MORE AT Google

The quality gets better, smells good and is testy, well-done guys.

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Santosh Kumar . 2023-07-13

MORE AT Google

randomly cancelled ubereats order after 30 minutes waiting

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Stefan Amarie . 2023-06-03

MORE AT Google

Absolutely horrible customer service they are despicable to everyone and no health and safety measures put in place at all. Disgusting!

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cee cee . 2023-04-05

MORE AT Google

I am utterly shocked by the lack of respect for customers who are paying your monthly wages. When i was ordering my food I saw a rat run across the kitchen, I almost lost my balance from the shock of the poor sanitation standards.

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Duncan .C . 2023-03-29

MORE AT Google

The pizza is delicious 😋 Also arrived earlier than expected leaving me to give an excellent 6 stars out of 6

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ezra . 2022-12-27

MORE AT Just Eat

Food is good but greedy people. Everything is advertised with price ending in 99p but they will always charge a round up figure. For example, if the price is £4.99, you will be charged £5. When I asked him to charge me exact price, he put me on the spot and said I was being difficult when he tries to be nice with me. I don’t understand the logic of how can somebody be nice when they are over charging you!!!!! He then said he will charge 50p service charge for card payment . So if the customer question them about the price and want to pay with card , will be charged 50pextra. So, beware! If you ask for the penny change, you are not nice!!!!!😅😅. I have no respect for them. Why can’t they be honest and advertise the price they actually charge???

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Maria Paulose . 2022-12-01

MORE AT Google

Food was slightly warm normally comes piping hot but it's very cold out so give benefit of the doubt

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harry . 2022-11-21

MORE AT Just Eat

Always on time, the pizza is cheap and super tasty. I order at least once a week. Can't order from anyone else. Great!!!!

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Ilaria F . 2022-10-29

MORE AT TripAdvisor

Very disappointed with the quality of food. Burnt pizza

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Denise . 2022-10-20

MORE AT Just Eat

I ordered a 4 cheese pizza. That is a WHITE PIZZA. It should come WITHOUT a tomato base. Educate yourself and improve your service.

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Selwyn . 2022-09-29

MORE AT Just Eat

Red and green bell peppers are not a substitute for jalapeños (and I'm allergic to bell peppers), and when you pay for extra mushrooms,it would be nice to actually have them. Disappointing

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Amy . 2022-07-09

MORE AT Just Eat

Tasty pizza - £2.60 for 2x small pots of sauce is horrible value

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Andrew . 2022-07-09

MORE AT Just Eat

There’s a guy who’s making pizza, a very rude and selfish. Every day I’m coming to the pizza shop, but every day he says no pizza! Change the rude staff! If not there’s no costumer!

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Ramin Ahmadi . 2022-07-02

MORE AT Google

I had ordered on the phone and arrives after 15minutes . I was then told I would need to wait an extra 30 minutes as they are making fresh dough . After all of that they still got my order wrong and left out a topping . When I confronted them they laughed and claimed I should just eat without it today

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Victoria . 2022-06-29

MORE AT Google

Nice hot pizzas… will be ordering again

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Elizabeth . 2022-06-20

MORE AT Just Eat

Food arrived cold and pizzas were incredibly oily Would not order from here again

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Lee . 2022-06-20

MORE AT Just Eat

Good overall value the quality of the pizza was good

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Osen . 2022-05-20

MORE AT Just Eat

Excelente staff Muy buena atención

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Tomy London . 2022-04-30

MORE AT Google

If the pizzas I ordered were large, then they are the smallest large pizza I've ever had. Completely over priced.

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Jeremy . 2022-04-13

MORE AT Just Eat

Freezing and came with mushrooms which I’m allergic to.

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Zac . 2022-04-02

MORE AT Just Eat

Took forever, tiny portions, over priced. Never coming back.

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Danny . 2022-04-02

MORE AT Just Eat

The garlic bread was extremely soggy :(

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Joely . 2022-04-01

MORE AT Just Eat

Everything was cold and the wings were undercooked I couldn’t eat anything

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Stef . 2022-03-17

MORE AT Just Eat

Food was stone Cold when arrived called restaurant and was told no worry he on way that's all nachos were burnt and in edible

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roxy . 2022-03-15

MORE AT Just Eat

Terrible service! Never actually got my meal! Bull excuses about driver numbers and no-one had a clue what was going on. Shocking service, do NOT order from this company

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David . 2022-03-15

MORE AT Just Eat

Not tasty food, I ordered a salad and no salad arrived, we did not update that there is no salad. Medium pizza came small pizza, do not describe the size properly. Burnt pizza, full of oil. Very bad service.

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Eli . 2022-03-11

MORE AT Just Eat

Pizza was stone cold like it came out of a freezer, not usually the case with these guys, I usually only order from here..

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Tommy . 2022-03-04

MORE AT Just Eat

It's very bad and very late and when I say that money is paid for your card, the man says need a more many payment they are not clean on their hat

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Shad J . 2022-02-28

MORE AT TripAdvisor

lovely pizza as usual, and the curly fries are so crispy and tasty. Fab meal! :-)

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Hilary . 2022-02-20

MORE AT Just Eat

Pizza is amazing from here and the deals are such a bargain

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Nicole . 2022-02-18

MORE AT Just Eat

I haven’t received my food but the app says enjoy your food

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Zachariah . 2022-02-18

MORE AT Just Eat

The food was LATE and COLD!!!! NOT HAPPY!

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julie . 2022-02-18

MORE AT Just Eat

Ordered at 8.20 food arrived 10pm. Kept being told different reasons when called up. Then has items missing. Won’t be ordering again

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Claire . 2022-02-18

MORE AT Just Eat

Poor quality, I have had better frozen ones from Iceland. Very over cooked, almost burned. Supposed to get chicken wings with order and that never happened. As usual with just eat couldn't get through to restaurant or speak to anyone, so give up due to not stressing myself on a Friday I do not recommend this place

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trevor . 2022-02-18

MORE AT Just Eat

The estimated time was15:25-15:45 and my food arrived at 16:15 and I had placed the order at 14:15. At 15:50 o tried to call the restaurant but got no answer. When my food arrived the pizza was covered in Jalapeños which was not in the description and was way too spicy, my onion rings where missing and the desert I ordered I received a different one. Safe to say I won’t be ordering here again and am very disappointed and hungry.

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Emma-Louise . 2022-02-18

MORE AT Just Eat

The food wasn’t good and when it came they didn’t notify me.

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Maili . 2022-02-13

MORE AT Just Eat

Pizza was ok, nothing special, but took 2 hours to arrive from a place less than 10 mins walk away. Ordered a Greek salad but ended up with s mix of tomato, cucumber, green peppers and red onion, not what I expected!

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Anthony . 2022-02-12

MORE AT Just Eat

Driver was a bit rude. Called me to open the door, he said if I didn’t, I would have to go downstairs to get the food myself.

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Greta . 2022-01-29

MORE AT Just Eat

Was late. I gave cash they only gave me £1 back and I paid £15 for £12 meal

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Renee . 2022-01-23

MORE AT Just Eat

Beside the pizzas I think the lasagne and spaghetti.b on the extra menue are really nice.

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Sultana Ayesha . 2022-01-18

MORE AT Google

When you have to heat your own food in the microwave you might as well cook it yourself burn cold pizza would not order again from here.

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Richard . 2022-01-16

MORE AT Just Eat

Did not receive most of my order

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Harry . 2022-01-06

MORE AT Just Eat

I understand the late delivery, but the food quality wasn’t good.

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Suzane . 2022-01-01

MORE AT Just Eat

Food took 2 hours to arrive. We had to chase the restaurant to ask where it was. Food was also disappointing and of poor quality for the price.

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Ruth . 2022-01-01

MORE AT Just Eat

Always good food on time and great price

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Dennis . 2021-12-26

MORE AT Just Eat

I really enjoyed that pizza, guys are cool. especially in the evening when all is shut, good job and thanks

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David Mikel . 2021-12-26

MORE AT Google

Amazinggg I enjoyed every single bite.

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Osub . 2021-12-20

MORE AT Just Eat

Pls use the gloves when you doing my pizza after take the cash or cart machin straight away doing my pizza .im just thinking no more order from her .that was not safe and looks with dirty hand .also front guy looks so poor and dirty pls at least wear nice clean clothes and have a shower pls looks like after the party

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Segi Ganbold . 2021-12-19

MORE AT Google

The service there is excellent, pizzas are fresh & we'll made..... but they are far too greasey. My wife has been I'll & I feel quite sick also

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Peter C . 2021-12-15

MORE AT TripAdvisor

I ordered at 12.43pm and I'm still waiting i have to pick my children from school in 15 minutes

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Kelly . 2021-12-07

MORE AT Just Eat

All the food was cold and it was late

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sarah . 2021-12-01

MORE AT Just Eat

I haven’t received my pizza yet

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KING . 2021-11-29

MORE AT Just Eat

All three pizzas we ordered were wrong (bases, toppings and size)- rang to ask re-delivery of what we actually ordered and were told it would arrive in 20 minutes. 60 minutes later still nothing and ignoring phone calls Do not order from this dump

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212nicholasy . 2021-11-20

MORE AT TripAdvisor

Chicken wings were nice. Pizza wasn't good

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Jack . 2021-10-13

MORE AT Just Eat

The food was over an hour late and when it arrived it was cold and burnt. Most of the food was inedible. I only gave 1 star for food quality as I could not give no stars. I would not order food from here again. 😡

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Patricia . 2021-10-03

MORE AT Just Eat

Pizza was good, but over an hour late - wish they'd be honest instead of telling you the driver is 15 mins away repeatedly.

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Tom . 2021-10-03

MORE AT Just Eat

Pizzas was dry burnt over cooked, chicken and ribs were fatty and salad was mostly lettuce very disappointing

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kim . 2021-09-26

MORE AT Just Eat

Food damaged Lied to about where my order is. Absymal I am extremely angry and demand a refund

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andy . 2021-09-23

MORE AT Just Eat

I will have to say that is the worst pizza I've ever had in my life

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Damien . 2021-09-16

MORE AT Just Eat

They delivered which is more than I can say for Macdonalds Strand who kept me waiting for 2 hours without delivery

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Ted . 2021-09-12

MORE AT Just Eat

Food was almost an hour late food is cold, didn't send the chicken goujons ordered, potato skins had burnt edges and no topping offerd 3pound refund for being late 2nd time asked for delivery update then when called a 3rd time was extremely rud

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roxy . 2021-09-11

MORE AT Just Eat

Best pizza I have ordered on just eat.

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Michael . 2021-09-10

MORE AT Just Eat

Food was cold and base was hard. Garlic bread wasn’t cooked properly

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Sandra . 2021-08-23

MORE AT Just Eat

l phoned the restaurant because it was late.

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Sue . 2021-08-22

MORE AT Just Eat

The food was delivered on time. The food was hot and the correct order but I think when you are paying 25 pounds the pizza toppings should be spread evenly across the product and not being to tight on the toppings and the sliced evenly. A few more seconds of care would have turned this into five stars with a handful more vegetables across the pizzas.

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Scott . 2021-08-21

MORE AT Just Eat

Great tasty pizzas, wonderfully thin crust. Will be using as my go-to pizzeria from now on.

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Amy . 2021-08-09

MORE AT Just Eat

Awful pizza, base is not fresh, dry toppings, too salty for human consumption, probably it's the lowest , cheapest grade cheese. Had to return it, just to receive another salty so called pizza. Promised a refund ,never got it. Avoid!

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Hamid Bidar . 2021-08-04

MORE AT Google

The quality of the food was perfect, one of the best pizzas I have ever had, the meats tasted delicious and fresh. The wait time was longer but from the distance they had to travel definitely acceptable. Next time I’m visiting London I certainly will be ordering from them again.

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Gemma . 2021-07-23

MORE AT Just Eat

Pizza was very bland, no taste. Better off buying from Iceland.

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Whitney . 2021-07-20

MORE AT Just Eat

Food came 30 min late, and the pizza was totally different from what I ordered 2 toppings where missing

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Endre . 2021-06-27

MORE AT Just Eat

Excellent delivery service right on time even came bit early wich it great i will recommend anyone to order from this restaurant tasty food clean food they have what any customers could ask for well done guys I give them 10/10

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Fardowsa . 2021-06-21

MORE AT Just Eat

Order was late, after chasing they told me that it’ll be with me within 15 minutes as they had a mechanical problem, food was delivered 20 mins later. Wings were lovely and hot but the pizza was cold, was misshaped as if it had been thrown around and left a huge puddle of fat in the pizza box, probably the worst service and pizza I have had.

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Ben . 2021-05-09

MORE AT Just Eat

Ordered a vegetarian pizza the non hot one with no chilli and they send me one with red chilli. Not happy. Thanks for leaving my kids mouth burning

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Mehmet . 2021-04-14

MORE AT Just Eat

Gave me the wrong pizza for a start, when returning no apology or anything complimentary for the mistake they made. Got home and the pepperoni was burnt and the greasiest thing i’d eaten, avoid.

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charlie pritchard . 2021-04-02

MORE AT Google

Delicious every time and lovely, friendly people!

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Sophie Barker . 2021-03-23

MORE AT Google

Even know the delivery arrived late, the good thing the food was still hot. But the pizza base pastry was undercooked in the middle, the toppings was good.

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Linda . 2021-02-27

MORE AT Just Eat

The driver refused to deliver to the door. (or didn't have a mask and wasn't allowed into the flat) Either way, it wasn't great.

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Attila . 2021-02-17

MORE AT Just Eat

I only put late but spoke on phone they was busy but I blame the app for saying it's on the way when it hasnt even left yet but he said 15 minutes and will be with me and they done it in 10 minutes

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harry . 2021-02-13

MORE AT Just Eat

Worst pizza I have ever tasted. It was lukewarm and the pizza did not look appetising at all.

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Jason . 2021-01-16

MORE AT Just Eat

Over 50 minutes late , called twice and told each time 5 to 10 minutes. Pizza cold and not Parma ham but some dreadful substitute, garlic bread burnt and doughnuts frozen hard. Also did not follow the additional instructions i.e. basement flat . No not use

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Dawn . 2021-01-05

MORE AT Just Eat

Very nice food, quality was good too. I would definitely order from planet pizza again

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Amad . 2021-01-03

MORE AT Just Eat

Via Uber Eats. Driver somehow got lost which resulted in late delivery. Pizzas were slightly cold and undercooked which emphasised the greasiness and congealed cheese. Sour cream dips were both a month out of date. Strawberry cheesecake ice cream substitued for strawberry cheesecake without notification (£2.50 less expensive!) - so paid extra for something we didn't order. I'm often reticent to criticise so much but when barely anything was good what else can I do? Will definitely not ever order from here again.

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Michael Dabbs . 2021-01-02

MORE AT Google

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