The best restaurants serving Other cuisines food in Melksham Without South Wiltshire South West

We go here quite often as it is reasonably priced and good pub grub. This time however was not as good. Although I booked online for the dining area we were sat in the bar area and had to order our own food at the bar as the scan code did not work on my phone. It was very busy for a Thursday lunchtime and was clearly understaffed. The food took longer than normal to arrive. My lasagne was lovely, the fish and chips were good too but the steak that arrived was very well done instead of medium rare. I did not complain as I felt sorrow for the few staff that were working extremely hard and who remained polite and professional.

Food was lovely, my boyfriend and I haven’t enjoyed a meal as much as that in a while. Food and drinks are low price, especially considering the portion size. Service was good; they were fast and they made sure everything was okay. Definitely coming back☺️

We called in and ordered various items including a hot pizza slice for my wife. My wife took one bite and it was cold, slightly tepid at best. I brought it straight to the counter and when I said it was cold, three members of staff at the exact same time said “we cannot guarantee it to be hot”. Wow, this is what it was advertised as, “hot”. I said I ordered a hot slice and am only looking for what I ordered and asked where the signs were to say the hot pizza may be cold!! They also said they could not reheat it (company policy) and there was nothing they could do. It became apparent to other customers what I was saying and only then was asked if I would like a fresh hot slice, and it would take 7 minutes. I agreed and a fresh slice came but we were all just about finished and my wife was only starting to eat which resulted in the pizza only being half eaten. This a shame the staff could not rectify the situation straight away and I would have been happy that they made an effort but instead came away with the thought of three members of staff giving out company policy bull before customer satisfaction.

I think Tilley Topp should become manager of this excellent shop... Not only was she extraordinarily helpful she helped me find the toilet and her sugar cookie cold foam was excellent!