The best restaurants serving Other cuisines food in Melksham Without South Wiltshire South West

Excellent service by server Treacle :)

Ok so Lynne and I are back at The New Inn with friends having yet another superb meal. We have now eaten here a few times and I feel I should commend the staff and the chef ( who we found out his name was Ronnie ) very nice touch when he comes out of the kitchen personally to ask if everything is ok. Once again superb service and our friends also commented on how lovely this superb pub/restaurant is. Even when we pop in for a snack Pizza that is just superb. Well done all at The New Inn. we certainly will be back and so will our friends. You guys deserve to do well as you always go the extra mile. Thank you, so refreshing in this day and age . We will be booking for a meal again l this Saturday night with some more friends. all the very best Ian & Lynne

We called in and ordered various items including a hot pizza slice for my wife. My wife took one bite and it was cold, slightly tepid at best. I brought it straight to the counter and when I said it was cold, three members of staff at the exact same time said “we cannot guarantee it to be hot”. Wow, this is what it was advertised as, “hot”. I said I ordered a hot slice and am only looking for what I ordered and asked where the signs were to say the hot pizza may be cold!! They also said they could not reheat it (company policy) and there was nothing they could do. It became apparent to other customers what I was saying and only then was asked if I would like a fresh hot slice, and it would take 7 minutes. I agreed and a fresh slice came but we were all just about finished and my wife was only starting to eat which resulted in the pizza only being half eaten. This a shame the staff could not rectify the situation straight away and I would have been happy that they made an effort but instead came away with the thought of three members of staff giving out company policy bull before customer satisfaction.

Cappuccino was tepid and tasteless. No offer of chocolate dust. Friend’s tea looked like dishwater. Waitress seemed bored and didn’t engage at all.