Greggs in Wiltshire

Cold steak slice - what rubbish. The steak slice was stone cold. The unhelpful server said this is how it is. Refused a refund.

We called in and ordered various items including a hot pizza slice for my wife. My wife took one bite and it was cold, slightly tepid at best. I brought it straight to the counter and when I said it was cold, three members of staff at the exact same time said “we cannot guarantee it to be hot”. Wow, this is what it was advertised as, “hot”. I said I ordered a hot slice and am only looking for what I ordered and asked where the signs were to say the hot pizza may be cold!! They also said they could not reheat it (company policy) and there was nothing they could do. It became apparent to other customers what I was saying and only then was asked if I would like a fresh hot slice, and it would take 7 minutes. I agreed and a fresh slice came but we were all just about finished and my wife was only starting to eat which resulted in the pizza only being half eaten. This a shame the staff could not rectify the situation straight away and I would have been happy that they made an effort but instead came away with the thought of three members of staff giving out company policy bull before customer satisfaction.

staff are lovely but the prices are out of control, they should be wearing balaclavas in Greggs nowadays! good grief! i remember when it was good value, its turned into a corporate hungry beast profit at all costs!

Excellent Greggs. Always clean and tidy. Staff friendly and helpful and, most importantly, know how to serve food hygienically, ie not handle food with bare hands! Coffee is always good, served piping hot and breakfasts are great too.

Great bacon sausage and egg roll, hot full of flavour and was very enjoyable washed down with a good hot cup of tea.

Built into Travelodge building, it is fairly compact with around 5-6 tables to eat in. Typical Greggs range of baguettes, rolls, cakes, hot food, hot & cold drinks. Standard Greggs prices. Pleasant staff. Outside seating.

We were staying at Travelodge and popped in for a quick bite, there is now a selection of hot food. Amazing manager there was amazing too

Excellent Coffee and bacon Bap. Would not normally think to review such a place but it really was good AND wicked cheap!!

Popped in for breakfast before travelling home after staying in the travelodge. Food was good, price was good, coffee was good. Great service too.

Amazing breakfast and great value. Would say only issue was huge que and also they had no sugar for coffee. Other than that great

Went to this Greggs and bought a hot sausage bap for breakfast whilst staying at the Travelodge next door. Reasonable and I would use it again.

I stayed at Travellodge next door and popped in here for breakfast. The coffee is lovely , but I ordered pastie which was served cold. The cabinet isn't heated and they cannot heat up cold food. The only hope is that u arrive when the food comes out of the oven. They should have mentioned the food is cold, I threw it in the bin which was a waste.